helpdesk.ournova.com Open in urlscan Pro
52.65.218.174 Public Scan

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Add Verdict Report

Submitted URL:
https://helpdesk.ournova.com/
Effective URL:
http://helpdesk.ournova.com/support/home
Submission: On April 20 via automatic, source certstream-suspicious (April 20th 2021, 8:16:02 pm UTC)

Summary HTTP 30 Redirects Links 1 Behaviour Indicators

Summary

This website contacted 12 IPs in 3 countries across 9 domains to perform 30 HTTP transactions. The main IP is 52.65.218.174, located in Sydney, Australia and belongs to AMAZON-02, US. The main domain is helpdesk.ournova.com.

This is the only time helpdesk.ournova.com was scanned on urlscan.io!

urlscan.io Verdict: No classification

Domain & IP information

	IP Address	AS Autonomous System
2 5	52.65.218.174 52.65.218.174	16509 (AMAZON-02) (AMAZON-02)
2	13.32.14.103 13.32.14.103	16509 (AMAZON-02) (AMAZON-02)
1	2a00:1450:400... 2a00:1450:4001:80f::200a	15169 (GOOGLE) (GOOGLE)
6	13.224.102.70 13.224.102.70	16509 (AMAZON-02) (AMAZON-02)
1	13.224.102.106 13.224.102.106	16509 (AMAZON-02) (AMAZON-02)
8	13.32.14.20 13.32.14.20	16509 (AMAZON-02) (AMAZON-02)
1	52.95.134.178 52.95.134.178	16509 (AMAZON-02) (AMAZON-02)
2	99.86.245.28 99.86.245.28	16509 (AMAZON-02) (AMAZON-02)
1	13.224.102.118 13.224.102.118	16509 (AMAZON-02) (AMAZON-02)
2	2a00:1450:400... 2a00:1450:4001:811::2003	15169 (GOOGLE) (GOOGLE)
1	151.101.114.110 151.101.114.110	54113 (FASTLY) (FASTLY)
2	162.247.243.146 162.247.243.146	23467 (NEWRELIC-...) (NEWRELIC-AS-1)
30	12

5 52.65.218.174 (Sydney, Australia) 2 redirects

ASN16509 (AMAZON-02, US)
PTR: ec2-52-65-218-174.ap-southeast-2.compute.amazonaws.com

helpdesk.ournova.com	Domain lookup VirusTotal SecurityTrails crt.sh Censys Domaintools

2 13.32.14.103 (United States)

ASN16509 (AMAZON-02, US)
PTR: server-13-32-14-103.vie50.r.cloudfront.net

assets1.freshservice.com	Domain lookup VirusTotal SecurityTrails crt.sh Censys Domaintools

1 2a00:1450:4001:80f::200a (Frankfurt am Main, Germany)

ASN15169 (GOOGLE, US)

fonts.googleapis.com	Domain lookup VirusTotal SecurityTrails crt.sh Censys Domaintools

6 13.224.102.70 (United States)

ASN16509 (AMAZON-02, US)
PTR: server-13-224-102-70.zrh50.r.cloudfront.net

assets9.freshservice.com	Domain lookup VirusTotal SecurityTrails crt.sh Censys Domaintools
assets2.freshservice.com	Domain lookup VirusTotal SecurityTrails crt.sh Censys Domaintools
assets6.freshservice.com	Domain lookup VirusTotal SecurityTrails crt.sh Censys Domaintools

1 13.224.102.106 (United States)

ASN16509 (AMAZON-02, US)
PTR: server-13-224-102-106.zrh50.r.cloudfront.net

assets3.freshservice.com	Domain lookup VirusTotal SecurityTrails crt.sh Censys Domaintools

8 13.32.14.20 (United States)

ASN16509 (AMAZON-02, US)
PTR: server-13-32-14-20.vie50.r.cloudfront.net

assets7.freshservice.com	Domain lookup VirusTotal SecurityTrails crt.sh Censys Domaintools
assets4.freshservice.com	Domain lookup VirusTotal SecurityTrails crt.sh Censys Domaintools
assets5.freshservice.com	Domain lookup VirusTotal SecurityTrails crt.sh Censys Domaintools
assets10.freshservice.com	Domain lookup VirusTotal SecurityTrails crt.sh Censys Domaintools

1 52.95.134.178 (Sydney, Australia)

ASN16509 (AMAZON-02, US)
PTR: s3-r-w.ap-southeast-2.amazonaws.com

au-cdn-freshservice.s3.ap-southeast-2.amazonaws.com	Domain lookup VirusTotal SecurityTrails crt.sh Censys Domaintools

2 99.86.245.28 (United States)

ASN16509 (AMAZON-02, US)
PTR: server-99-86-245-28.vie50.r.cloudfront.net

dzvv3qu02a8s8.cloudfront.net	Domain lookup VirusTotal SecurityTrails crt.sh Censys Domaintools

1 13.224.102.118 (United States)

ASN16509 (AMAZON-02, US)
PTR: server-13-224-102-118.zrh50.r.cloudfront.net

rts-static-prod.freshworksapi.com	Domain lookup VirusTotal SecurityTrails crt.sh Censys Domaintools

2 2a00:1450:4001:811::2003 (Frankfurt am Main, Germany)

ASN15169 (GOOGLE, US)

fonts.gstatic.com	Domain lookup VirusTotal SecurityTrails crt.sh Censys Domaintools

1 151.101.114.110 (Frankfurt am Main, Germany)

ASN54113 (FASTLY, US)

js-agent.newrelic.com	Domain lookup VirusTotal SecurityTrails crt.sh Censys Domaintools

2 162.247.243.146 (United States)

ASN23467 (NEWRELIC-AS-1, US)

bam-cell.nr-data.net	Domain lookup VirusTotal SecurityTrails crt.sh Censys Domaintools

	Apex Domain Subdomains	Transfer
17	freshservice.com assets1.freshservice.com assets9.freshservice.com assets2.freshservice.com assets3.freshservice.com assets7.freshservice.com assets4.freshservice.com assets5.freshservice.com assets6.freshservice.com assets10.freshservice.com	431 KB
5	ournova.com 2 redirects helpdesk.ournova.com	160 KB
2	nr-data.net bam-cell.nr-data.net	1 KB
2	gstatic.com fonts.gstatic.com	32 KB
2	cloudfront.net dzvv3qu02a8s8.cloudfront.net	175 KB
1	newrelic.com js-agent.newrelic.com	12 KB
1	freshworksapi.com rts-static-prod.freshworksapi.com	24 KB
1	amazonaws.com au-cdn-freshservice.s3.ap-southeast-2.amazonaws.com	1 KB
1	googleapis.com fonts.googleapis.com	863 B
30	9

	Domain	Requested by
5	helpdesk.ournova.com	2 redirects helpdesk.ournova.com
4	assets4.freshservice.com	helpdesk.ournova.com
4	assets2.freshservice.com	helpdesk.ournova.com
2	bam-cell.nr-data.net	js-agent.newrelic.com
2	assets10.freshservice.com	helpdesk.ournova.com assets3.freshservice.com
2	fonts.gstatic.com	fonts.googleapis.com
2	dzvv3qu02a8s8.cloudfront.net	helpdesk.ournova.com
2	assets1.freshservice.com	helpdesk.ournova.com assets1.freshservice.com
1	js-agent.newrelic.com	helpdesk.ournova.com
1	rts-static-prod.freshworksapi.com	helpdesk.ournova.com
1	assets6.freshservice.com	helpdesk.ournova.com
1	assets5.freshservice.com	helpdesk.ournova.com
1	au-cdn-freshservice.s3.ap-southeast-2.amazonaws.com	helpdesk.ournova.com
1	assets7.freshservice.com	helpdesk.ournova.com
1	assets3.freshservice.com	helpdesk.ournova.com
1	assets9.freshservice.com	helpdesk.ournova.com
1	fonts.googleapis.com	helpdesk.ournova.com
30	17

This site contains links to these domains. Also see Links.

Domain
support.freshservice.com

Subject Issuer	Validity	Valid
*.freshservice.com Amazon	`2020-10-05` - `2021-11-06`	a year	crt.sh
upload.video.google.com GTS CA 1O1	`2021-03-23` - `2021-06-15`	3 months	crt.sh
*.s3-ap-southeast-2.amazonaws.com DigiCert Baltimore CA-2 G2	`2020-07-30` - `2021-08-04`	a year	crt.sh
*.cloudfront.net DigiCert Global CA G2	`2021-02-22` - `2022-02-21`	a year	crt.sh
freshworksapi.com Amazon	`2021-01-19` - `2022-02-16`	a year	crt.sh
*.gstatic.com GTS CA 1O1	`2021-03-23` - `2021-06-15`	3 months	crt.sh
f4.shared.global.fastly.net GlobalSign CloudSSL CA - SHA256 - G3	`2021-04-20` - `2022-04-10`	a year	crt.sh
*.nr-data.net DigiCert SHA2 Secure Server CA	`2020-02-05` - `2022-02-08`	2 years	crt.sh

This page contains 1 frames:

Primary Page: http://helpdesk.ournova.com/support/home
Frame ID: C0D413BD6E37E47B7313C89C610F6EE5
Requests: 30 HTTP requests in this frame

Screenshot
Live screenshot

Full Image

Page URL History Show full URLs

https://helpdesk.ournova.com/ HTTP 302
http://helpdesk.ournova.com/ HTTP 302
http://helpdesk.ournova.com/support/home Page URL

Page Statistics

30
Requests

90 %
HTTPS

17 %
IPv6

9
Domains

17
Subdomains

12
IPs

3
Countries

837 kB
Transfer

2198 kB
Size

0
Cookies

1 Outgoing links

These are links going to different origins than the main page.

URL: https://support.freshservice.com/support/solutions/articles/238944-freshservice-cookies
Title: Cookie policy

Search URL Search Domain Scan URL

Page URL History

This captures the URL locations of the websites, including HTTP redirects and client-side redirects via JavaScript or Meta fields.

https://helpdesk.ournova.com/ HTTP 302
http://helpdesk.ournova.com/ HTTP 302
http://helpdesk.ournova.com/support/home Page URL

Redirected requests

There were HTTP redirect chains for the following requests:

30 HTTP transactions
0 data transactions

Method
Protocol Status Resource
Path Size
x-fer Time
Latency Type
MIME-Type IP
Location

GET
H/1.1

200
OK

Primary Request home Show response
helpdesk.ournova.com/support/
Redirect Chain

https://helpdesk.ournova.com/
http://helpdesk.ournova.com/
http://helpdesk.ournova.com/support/home

39 KB
16 KB

315ms
315ms

Document
text/html

52.65.218.174
AMAZON-02

General

Check archive.org

Show headers Download Go to

Full URL

http://helpdesk.ournova.com/support/home

Protocol

HTTP/1.1

Server

52.65.218.174 Sydney, Australia, ASN16509 (AMAZON-02, US),

Reverse DNS

ec2-52-65-218-174.ap-southeast-2.compute.amazonaws.com

Software

fwe /

Resource Hash

f7cae953f3af44d135f105e22ead76659d8da040092515eed578f5f408d12ead

Security Headers

Name	Value
X-Content-Type-Options	nosniff
X-Xss-Protection	1; mode=block

Request headers

Host: helpdesk.ournova.com
Connection: keep-alive
Pragma: no-cache
Cache-Control: no-cache
Upgrade-Insecure-Requests: 1
User-Agent: Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/89.0.4389.72 Safari/537.36
Accept: text/html,application/xhtml+xml,application/xml;q=0.9,image/avif,image/webp,image/apng,*/*;q=0.8,application/signed-exchange;v=b3;q=0.9
Accept-Encoding: gzip, deflate
Accept-Language: en-US
Upgrade-Insecure-Requests: 1
User-Agent: Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/89.0.4389.72 Safari/537.36

Response headers

Date: Tue, 20 Apr 2021 20:15:44 GMT
Content-Type: text/html; charset=utf-8
Transfer-Encoding: chunked
Connection: keep-alive
Status: 200 OK
Cache-Control: max-age=0, private, must-revalidate
X-Ratelimit-Limit: 1800
X-Ratelimit-Reset: 200421211544
Referrer-Policy: strict-origin-when-cross-origin
X-Ratelimit-Remaining: 1799
X-Xss-Protection: 1; mode=block
X-Request-Id: 144a5cbc-8f0e-4caf-9205-f797f8e64bc4
Etag: W/"ccbec0c10b20a394be0aa18125386912"
X-Runtime: 0.015601
X-Content-Type-Options: nosniff
Content-Encoding: gzip
X-Envoy-Upstream-Service-Time: 21
X-Trace-Id: 00-3fae051995f6e9318bea1acc915fbd6f-835532286bacce7f-00
Server: fwe

Redirect headers

Date: Tue, 20 Apr 2021 20:15:44 GMT
Content-Type: text/html; charset=utf-8
Transfer-Encoding: chunked
Connection: keep-alive
Status: 302 Found
Cache-Control: no-cache, no-store, max-age=0, must-revalidate
Referrer-Policy: strict-origin-when-cross-origin
Pragma: no-cache
X-Xss-Protection: 1; mode=block
X-Request-Id: 049994e3-10fa-40f9-ba66-c61c6c82e912
Location: http://helpdesk.ournova.com/support/home
X-Runtime: 0.012341
X-Frame-Options: SAMEORIGIN
X-Content-Type-Options: nosniff
Expires: Fri, 01 Jan 1990 00:00:00 GMT
X-Envoy-Upstream-Service-Time: 18
X-Trace-Id: 00-16e2b0ae29f30113dc047b6c438e2730-e7420167155b868b-00
Server: fwe

GET
H2 200 portal_utils-16df0a114ce47ddab35e8a0519415aaaae6897eb84b26d6aa3fc1b99f1f32999.css
assets1.freshservice.com/assets/cdn/ 210 KB
66 KB 84ms
35ms Stylesheet
text/css 13.32.14.103
AMAZON-02

General

Check archive.org

Show headers Download Go to

Full URL: https://assets1.freshservice.com/assets/cdn/portal_utils-16df0a114ce47ddab35e8a0519415aaaae6897eb84b26d6aa3fc1b99f1f32999.css
Requested by: Host: helpdesk.ournova.com
URL: http://helpdesk.ournova.com/support/home
Protocol: H2
Security: TLS 1.3, , AES_128_GCM
Server: 13.32.14.103 , United States, ASN16509 (AMAZON-02, US),
Reverse DNS: server-13-32-14-103.vie50.r.cloudfront.net
Software: AmazonS3 /
Resource Hash: 16df0a114ce47ddab35e8a0519415aaaae6897eb84b26d6aa3fc1b99f1f32999

Request headers

Referer: http://helpdesk.ournova.com/
User-Agent: Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/89.0.4389.72 Safari/537.36

Response headers

date: Thu, 25 Mar 2021 08:22:21 GMT
content-encoding: gzip
age: 2289205
x-amz-server-side-encryption: AES256
x-cache: Hit from cloudfront
content-length: 66798
last-modified: Thu, 25 Mar 2021 06:46:31 GMT
server: AmazonS3
etag: "f6e25b6ef9965eefbbd5f870d575d30d"
x-amz-version-id: edwK2kO7l2QBqQ2nJFOShMrxczp3U2gL
via: 1.1 4a902cabdcc0eca6e00cc44c2a8b91da.cloudfront.net (CloudFront)
cache-control: public, max-age=31557600
x-amz-cf-pop: VIE50-C2
accept-ranges: bytes
content-type: text/css
x-amz-cf-id: 8Oub_4Z61HbxqoXhhAhSJ73or2wlDrHE8DEQ_SW7zDyE9qYG6n9tIg==
expires: Fri, 25 Mar 2022 12:46:30 GMT

GET
H/1.1 200
OK theme.css
helpdesk.ournova.com/support/ 514 KB
96 KB 611ms
604ms Stylesheet
text/css 52.65.218.174
AMAZON-02

General

Check archive.org

Show headers Download Go to

Full URL

http://helpdesk.ournova.com/support/theme.css?v=FS281618207731

Requested by

Host: helpdesk.ournova.com
URL: http://helpdesk.ournova.com/support/home

Protocol

HTTP/1.1

Server

52.65.218.174 Sydney, Australia, ASN16509 (AMAZON-02, US),

Reverse DNS

ec2-52-65-218-174.ap-southeast-2.compute.amazonaws.com

Software

fwe /

Resource Hash

4259ffcda4e6a2a78b667c9a222837f478cdf9753786edc2b6ae39af2dd017eb

Security Headers

Name	Value
X-Content-Type-Options	nosniff
X-Frame-Options	SAMEORIGIN
X-Xss-Protection	1; mode=block

Request headers

Pragma: no-cache
Accept-Encoding: gzip, deflate
Host: helpdesk.ournova.com
Accept-Language: en-US
User-Agent: Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/89.0.4389.72 Safari/537.36
Accept: text/css,*/*;q=0.1
Referer: http://helpdesk.ournova.com/support/home
Connection: keep-alive
Cache-Control: no-cache
Referer: http://helpdesk.ournova.com/support/home
User-Agent: Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/89.0.4389.72 Safari/537.36

Response headers

Date: Tue, 20 Apr 2021 20:15:45 GMT
Content-Encoding: gzip
X-Content-Type-Options: nosniff
Transfer-Encoding: chunked
Status: 200 OK
X-Envoy-Upstream-Service-Time: 24
Connection: keep-alive
X-Xss-Protection: 1; mode=block
X-Request-Id: 5d1b4ebf-d26a-43b8-bc6d-0de86de6af05
X-Trace-Id: 00-0b23fda9f9b2079c973355b350966e15-2e6fec70c0163609-00
X-Runtime: 0.017097
Referrer-Policy: strict-origin-when-cross-origin
Server: fwe
X-Frame-Options: SAMEORIGIN
Etag: W/"94b0cb4db85784cb731cc9898e31ce94"
X-Ratelimit-Remaining: 999
Content-Type: text/css; charset=utf-8
Cache-Control: max-age=5184000, public
X-Ratelimit-Reset: 200421211545
X-Ratelimit-Limit: 1000

GET
H2 200 css
fonts.googleapis.com/ 8 KB
863 B 16ms
14ms Stylesheet
text/css 2a00:1450:4001:80f::200a
GOOGLE

General

Check archive.org

Show headers Download Go to

Full URL

https://fonts.googleapis.com/css?family=Roboto:regular,italic,700,700italic

Requested by

Host: helpdesk.ournova.com
URL: http://helpdesk.ournova.com/support/home

Protocol

Security

TLS 1.3, , AES_128_GCM

Server

2a00:1450:4001:80f::200a Frankfurt am Main, Germany, ASN15169 (GOOGLE, US),

Reverse DNS

Software

ESF /

Resource Hash

60854ae2f597fa735150c989f8389a0c369987435b2673cb2a3eaeeda5d0912c

Security Headers

Name	Value
Strict-Transport-Security	max-age=31536000
X-Content-Type-Options	nosniff
X-Frame-Options	SAMEORIGIN
X-Xss-Protection	0

Request headers

Referer: http://helpdesk.ournova.com/
User-Agent: Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/89.0.4389.72 Safari/537.36

Response headers

strict-transport-security: max-age=31536000
content-encoding: gzip
x-content-type-options: nosniff
cross-origin-resource-policy: cross-origin
alt-svc: h3-29=":443"; ma=2592000,h3-T051=":443"; ma=2592000,h3-Q050=":443"; ma=2592000,h3-Q046=":443"; ma=2592000,h3-Q043=":443"; ma=2592000,quic=":443"; ma=2592000; v="46,43"
x-xss-protection: 0
last-modified: Tue, 20 Apr 2021 20:12:37 GMT
server: ESF
date: Tue, 20 Apr 2021 20:15:45 GMT
x-frame-options: SAMEORIGIN
content-type: text/css; charset=utf-8
access-control-allow-origin: *
cache-control: private, max-age=86400, stale-while-revalidate=604800
timing-allow-origin: *
link: <https://fonts.gstatic.com>; rel=preconnect; crossorigin
expires: Tue, 20 Apr 2021 20:15:45 GMT

GET
H2 200 i18n-a72bf06ab1732d1d1c2ff56646d2e723ae14fd79a2b7570c7769c9d7b27cb878.js Show response
assets9.freshservice.com/assets/cdn/ 10 KB
4 KB 55ms
14ms Script
application/javascript 13.224.102.70
AMAZON-02

General

Check archive.org

Show headers Download Go to

Full URL: https://assets9.freshservice.com/assets/cdn/i18n-a72bf06ab1732d1d1c2ff56646d2e723ae14fd79a2b7570c7769c9d7b27cb878.js
Requested by: Host: helpdesk.ournova.com
URL: http://helpdesk.ournova.com/support/home
Protocol: H2
Security: TLS 1.3, , AES_128_GCM
Server: 13.224.102.70 , United States, ASN16509 (AMAZON-02, US),
Reverse DNS: server-13-224-102-70.zrh50.r.cloudfront.net
Software: AmazonS3 /
Resource Hash: a72bf06ab1732d1d1c2ff56646d2e723ae14fd79a2b7570c7769c9d7b27cb878

Request headers

Referer: http://helpdesk.ournova.com/
User-Agent: Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/89.0.4389.72 Safari/537.36

Response headers

date: Wed, 03 Feb 2021 16:18:32 GMT
content-encoding: gzip
age: 6580634
x-cache: Hit from cloudfront
content-length: 3602
last-modified: Wed, 11 Mar 2020 09:33:17 GMT
server: AmazonS3
etag: "a906530368ce4c4d9591c863e99b8342"
x-amz-version-id: null
via: 1.1 f32eaf3bf899320e0c43dee8baec79fa.cloudfront.net (CloudFront)
cache-control: public, max-age=31557600
x-amz-cf-pop: ZRH50-C1
accept-ranges: bytes
content-type: application/javascript
x-amz-cf-id: UxDoLjmlZnpziW6V1m_XYPEtxSL6A9APG_8uHYA7F0lc1ZbLZhf32A==
expires: Wed, 10 Jun 2020 11:14:11 GMT

GET
H2 200 en-55ddb513256f0b39dff71364c7b426fd312b425c81308087b8fabc247614a4a4.js Show response
assets2.freshservice.com/assets/cdn/i18n/ 165 KB
47 KB 54ms
15ms Script
application/javascript 13.224.102.70
AMAZON-02

General

Check archive.org

Show headers Download Go to

Full URL: https://assets2.freshservice.com/assets/cdn/i18n/en-55ddb513256f0b39dff71364c7b426fd312b425c81308087b8fabc247614a4a4.js
Requested by: Host: helpdesk.ournova.com
URL: http://helpdesk.ournova.com/support/home
Protocol: H2
Security: TLS 1.3, , AES_128_GCM
Server: 13.224.102.70 , United States, ASN16509 (AMAZON-02, US),
Reverse DNS: server-13-224-102-70.zrh50.r.cloudfront.net
Software: AmazonS3 /
Resource Hash: 55ddb513256f0b39dff71364c7b426fd312b425c81308087b8fabc247614a4a4

Request headers

Referer: http://helpdesk.ournova.com/
User-Agent: Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/89.0.4389.72 Safari/537.36

Response headers

date: Fri, 16 Apr 2021 10:15:06 GMT
content-encoding: gzip
age: 381640
x-amz-server-side-encryption: AES256
x-cache: Hit from cloudfront
content-length: 48088
last-modified: Fri, 16 Apr 2021 07:19:02 GMT
server: AmazonS3
etag: "c9df93c22fdeea4e90be0e5972253ad6"
x-amz-version-id: aWiTGSj8qnL3TCiUhF70g6gAC2N2idgD
via: 1.1 3a17ea4b3f6bdbc694c3ec0645d21b5e.cloudfront.net (CloudFront)
cache-control: public, max-age=31557600
x-amz-cf-pop: ZRH50-C1
accept-ranges: bytes
content-type: application/javascript
x-amz-cf-id: wGpNtPLZvpy7Vrk5uaZoXorohB_7ycoxc2O3MXhSywISz6ozEJwDyA==
expires: Sat, 16 Apr 2022 13:19:01 GMT

GET
H2 200 portal_head-af7bc336584572e9185e3477fd475fdf6cd3be99512abd422fdb7a3815171bb9.js Show response
assets3.freshservice.com/assets/cdn/ 283 KB
92 KB 62ms
19ms Script
application/javascript 13.224.102.106
AMAZON-02

General

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GET
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rts-static-prod.freshworksapi.com/euc/fsr/ 79 KB
24 KB 83ms
51ms Script
text/javascript 13.224.102.118
AMAZON-02

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Full URL: https://rts-static-prod.freshworksapi.com/euc/fsr/rts-min.js
Requested by: Host: helpdesk.ournova.com
URL: http://helpdesk.ournova.com/support/home
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Response headers

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4 KB 50ms
49ms Script
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Full URL: https://dzvv3qu02a8s8.cloudfront.net/iris-syd-2.5-rts.min.js
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Response headers

date: Tue, 20 Apr 2021 18:05:56 GMT
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GET
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assets2.freshservice.com/assets/cdn/ 22 KB
7 KB 15ms
14ms Script
application/javascript 13.224.102.70
AMAZON-02

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Full URL: https://assets2.freshservice.com/assets/cdn/user_notifications-3f980200407b311a5d80ecdbe0f960399100c65df704d3988f63d131b2290487.js
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Request headers

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Response headers

date: Mon, 08 Mar 2021 03:59:50 GMT
content-encoding: gzip
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x-cache: Hit from cloudfront
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GET
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fonts.gstatic.com/s/roboto/v27/ 15 KB
15 KB 6ms
6ms Font
font/woff2 2a00:1450:4001:811::2003
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Full URL

https://fonts.gstatic.com/s/roboto/v27/KFOmCnqEu92Fr1Mu4mxK.woff2

Requested by

Host: fonts.googleapis.com
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Protocol

Security

TLS 1.3, , AES_128_GCM

Server

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Reverse DNS

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Request headers

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Response headers

date: Mon, 19 Apr 2021 21:15:20 GMT
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54 KB 22ms
22ms Image
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AMAZON-02

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Request headers

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Response headers

date: Wed, 10 Feb 2021 02:01:54 GMT
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GET
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assets10.freshservice.com/assets/portal/ 1 KB
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AMAZON-02

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Full URL: https://assets10.freshservice.com/assets/portal/file-10baa0558fe2625012cf48c5d454a0c4e2b1ebb30eb4b2ac954c11025cddc554.svg
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Request headers

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Response headers

date: Wed, 03 Mar 2021 23:47:21 GMT
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GET
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fonts.gstatic.com/s/roboto/v27/ 17 KB
17 KB 16ms
15ms Font
font/woff2 2a00:1450:4001:811::2003
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Full URL

https://fonts.gstatic.com/s/roboto/v27/KFOkCnqEu92Fr1Mu51xIIzI.woff2

Requested by

Host: fonts.googleapis.com
URL: https://fonts.googleapis.com/css?family=Roboto:regular,italic,700,700italic

Protocol

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Security

QUIC, , AES_128_GCM

Server

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Software

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Security Headers

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Request headers

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Response headers

date: Tue, 20 Apr 2021 07:24:57 GMT
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last-modified: Mon, 05 Apr 2021 21:10:35 GMT
server: sffe
age: 46249
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GET
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helpdesk.ournova.com/assets/ 47 KB
48 KB 305ms
298ms Font
application/octet-stream 52.65.218.174
AMAZON-02

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Full URL: http://helpdesk.ournova.com/assets/glyphs_52f81cb30888c770750bb1478ab86b49.woff2
Requested by: Host: helpdesk.ournova.com
URL: http://helpdesk.ournova.com/support/theme.css?v=FS281618207731
Protocol: HTTP/1.1
Server: 52.65.218.174 Sydney, Australia, ASN16509 (AMAZON-02, US),
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Software: fwe /
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Request headers

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Host: helpdesk.ournova.com
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User-Agent: Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/89.0.4389.72 Safari/537.36
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Response headers

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GET
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assets10.freshservice.com/assets/cdn/ 7 KB
3 KB 21ms
20ms Script
application/javascript 13.32.14.20
AMAZON-02

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Full URL: https://assets10.freshservice.com/assets/cdn/crypto-js-bdc0a968e490098b357836f775d77c00443ed4928d7b5557dc2ee40fbde67209.js?_=1618949746370
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Request headers

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Response headers

date: Mon, 08 Mar 2021 03:24:25 GMT
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GET
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js-agent.newrelic.com/ 31 KB
12 KB 7ms
7ms Script
application/javascript 151.101.114.110
FASTLY

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Full URL: https://js-agent.newrelic.com/nr-1208.min.js
Requested by: Host: helpdesk.ournova.com
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Request headers

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Response headers

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vary: Accept-Encoding
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GET
H/1.1 200
OK ae6cf37624 Show response
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646 B 490ms
490ms Script
text/javascript 162.247.243.146
NEWRELIC-AS-1

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Full URL: https://bam-cell.nr-data.net/1/ae6cf37624?a=497890717,128903807,94325851&v=1208.49599aa&to=dVZbRRBeXg5QS0tBFEZJWkMWHloNWFxLWw9SXE0%3D&rst=3454&ck=1&ref=http://helpdesk.ournova.com/support/home&ap=17&be=1865&fe=3440&dc=3221&perf=%7B%22timing%22:%7B%22of%22:1618949743136,%22n%22:0,%22f%22:1540,%22dn%22:1540,%22dne%22:1540,%22c%22:1540,%22ce%22:1540,%22rq%22:1541,%22rp%22:1856,%22rpe%22:2141,%22dl%22:1859,%22di%22:3221,%22ds%22:3221,%22de%22:3235,%22dc%22:3440,%22l%22:3440,%22le%22:3441%7D,%22navigation%22:%7B%7D%7D&fp=3171&fcp=3171&jsonp=NREUM.setToken
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Request headers

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Response headers

Date: Tue, 20 Apr 2021 20:15:47 GMT
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POST
H/1.1 200
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495 B 159ms
158ms XHR
image/gif 162.247.243.146
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Full URL: https://bam-cell.nr-data.net/events/1/ae6cf37624?a=497890717,128903807,94325851&v=1208.49599aa&to=dVZbRRBeXg5QS0tBFEZJWkMWHloNWFxLWw9SXE0%3D&rst=13454&ck=1&ref=http://helpdesk.ournova.com/support/home
Requested by: Host: js-agent.newrelic.com
URL: https://js-agent.newrelic.com/nr-1208.min.js
Protocol: HTTP/1.1
Security: TLS 1.3, , AES_128_GCM
Server: 162.247.243.146 , United States, ASN23467 (NEWRELIC-AS-1, US),
Reverse DNS
Software: cloudflare /
Resource Hash: 0c9cf152a0ad00d4f102c93c613c104914be5517ac8f8e0831727f8bfbe8b300

Request headers

Referer: http://helpdesk.ournova.com/
User-Agent: Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/89.0.4389.72 Safari/537.36
content-type: text/plain

Response headers

Date: Tue, 20 Apr 2021 20:15:56 GMT
CF-Cache-Status: DYNAMIC
Server: cloudflare
Expect-CT: max-age=604800, report-uri="https://report-uri.cloudflare.com/cdn-cgi/beacon/expect-ct"
Vary: Accept-Encoding
Content-Type: image/gif
Access-Control-Allow-Origin: http://helpdesk.ournova.com
Access-Control-Allow-Credentials: true
Connection: keep-alive
CF-Ray: 64310c2ab8d232c5-CDG
Content-Length: 24
cf-request-id: 099285eeb7000032c559171000000001

Verdicts & Comments Add Verdict or Comment

130 JavaScript Global Variables

These are the non-standard "global" variables defined on the window object. These can be helpful in identifying possible client-side frameworks and code.

0 Cookies

Cookies are little pieces of information stored in the browser of a user. Whenever a user visits the site again, he will also send his cookie values, thus allowing the website to re-identify him even if he changed locations. This is how permanent logins work.

Security Headers

This page lists any security headers set by the main page. If you want to understand what these mean and how to use them, head on over to this page

Header	Value
X-Content-Type-Options	nosniff
X-Xss-Protection	1; mode=block

Indicators

This is a term in the security industry to describe indicators such as IPs, Domains, Hashes, etc. This does not imply that any of these indicate malicious activity.

assets1.freshservice.com
assets10.freshservice.com
assets2.freshservice.com
assets3.freshservice.com
assets4.freshservice.com
assets5.freshservice.com
assets6.freshservice.com
assets7.freshservice.com
assets9.freshservice.com
au-cdn-freshservice.s3.ap-southeast-2.amazonaws.com
bam-cell.nr-data.net
dzvv3qu02a8s8.cloudfront.net
fonts.googleapis.com
fonts.gstatic.com
helpdesk.ournova.com
js-agent.newrelic.com
rts-static-prod.freshworksapi.com
13.224.102.106
13.224.102.118
13.224.102.70
13.32.14.103
13.32.14.20
151.101.114.110
162.247.243.146
2a00:1450:4001:80f::200a
2a00:1450:4001:811::2003
52.65.218.174
52.95.134.178
99.86.245.28
0c9cf152a0ad00d4f102c93c613c104914be5517ac8f8e0831727f8bfbe8b300
0ea55fdc2398938d763505314cc205f28413628df525a33f44e7a419dbcc3d2e
10baa0558fe2625012cf48c5d454a0c4e2b1ebb30eb4b2ac954c11025cddc554
16df0a114ce47ddab35e8a0519415aaaae6897eb84b26d6aa3fc1b99f1f32999
1bb57033a225fdd92da4dcc1343ced1c84d7ce737dd0cc94e7de8a1cd03c75b0
2334fab475a898d243329e6950317f5ca9470e07ae08fe9695a6ad9820d87e09
29048ddd74dfc5de31645f298a5ddaf6cbb66edadb5fe4d3b3185f3b60f214d4
3f980200407b311a5d80ecdbe0f960399100c65df704d3988f63d131b2290487
4014ca31d3c8e768608a40ed160a405ae39836a5b2c43f256bee3bdf427dd67f
413284bbb9d09fe09cb6b82b47ef5c61bd17807f26f9f8a54e8bb1ced2ecc3bd
4259ffcda4e6a2a78b667c9a222837f478cdf9753786edc2b6ae39af2dd017eb
46375ee9192c1e0f6eabe4d32b2a48b996b93037f7b4beb970df5b87359548fd
4b5f040a3e0cb4a0820f8954652daffe8264f2cddb14c3f13646743c8193737b
52a1fb1dc5944d74c62614ea697731159948b5f89d6dba0be89f203c9c0c2599
55ddb513256f0b39dff71364c7b426fd312b425c81308087b8fabc247614a4a4
60854ae2f597fa735150c989f8389a0c369987435b2673cb2a3eaeeda5d0912c
66a6b435d9189944f53326212ca9cf1052f1a830fef6682cc14d33810d1bb87e
7d666d44ef5e79e6010f7d00e3ec04799f39c1d7b71371b50f29b8fcb949146e
9817aeeb79e9c2e40e908e1cf908955e389ba0817180ccad55e957e9b33eb460
a72bf06ab1732d1d1c2ff56646d2e723ae14fd79a2b7570c7769c9d7b27cb878
af7bc336584572e9185e3477fd475fdf6cd3be99512abd422fdb7a3815171bb9
b45b5f600bccb28f7e8272ca6350c63eba508b1a6f80490f4d6f497931e849a8
bdc0a968e490098b357836f775d77c00443ed4928d7b5557dc2ee40fbde67209
cc46322d5c4d41da447f26f7fa714827f2ec9a112968c12ef5736c7494985eca
d10c94b6cdb747904baee9070f003bb45849da46f8100b1320f286c21cbcaaa1
dad0b59423d4ae2d6cf7610d4c54cab1905408d156a799f7075710caaa1e27ad
df2d8e99a5a9ef4d51fdadf1bd66df51a9a9500410f24f3707d116fed46ce25c
f4c42c6934b67ff7db6d88d38ac43337fd72f697200c2907e1a63983bd0fe3c0
f603011f6d5a55d788ee59c190128db05125ca0ca64dfbc3b94f1801e1be624e
f7cae953f3af44d135f105e22ead76659d8da040092515eed578f5f408d12ead

helpdesk.ournova.com Open in urlscan Pro 52.65.218.174 Public Scan

Summary

urlscan.io Verdict: No classification

Domain & IP information

Screenshot Live screenshot Full Image

Page URL History Show full URLs

Page Statistics

30 Requests

90 %HTTPS

17 %IPv6

9 Domains

17 Subdomains

12 IPs

3 Countries

837 kBTransfer

2198 kBSize

0 Cookies

1 Outgoing links

Page URL History

Redirected requests

30 HTTP transactions Everything HTML Script AJAX CSS Image Expand all 0 data transactions

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helpdesk.ournova.com Open in urlscan Pro
52.65.218.174 Public Scan

Screenshot
Live screenshot

Full Image

30
Requests

90 %
HTTPS

17 %
IPv6

9
Domains

17
Subdomains

12
IPs

3
Countries

837 kB
Transfer

2198 kB
Size

0
Cookies

30 HTTP transactions
0 data transactions