Submitted URL: https://support.vtacexports.com/
Effective URL: https://support.vtacexports.com/support/home
Submission: On May 30 via automatic, source certstream-suspicious — Scanned from DE

Summary

This website contacted 8 IPs in 2 countries across 6 domains to perform 22 HTTP transactions. The main IP is 18.158.130.171, located in Frankfurt am Main, Germany and belongs to AMAZON-02, US. The main domain is support.vtacexports.com.
TLS certificate: Issued by R3 on May 30th 2023. Valid for: 3 months.
This is the only time support.vtacexports.com was scanned on urlscan.io!

urlscan.io Verdict: No classification

Domain & IP information

IP Address AS Autonomous System
1 11 18.158.130.171 16509 (AMAZON-02)
1 2a00:1450:400... 15169 (GOOGLE)
3 2a00:1450:400... 15169 (GOOGLE)
2 52.219.170.69 16509 (AMAZON-02)
1 52.222.214.101 16509 (AMAZON-02)
2 18.67.240.8 16509 (AMAZON-02)
1 13.32.121.85 16509 (AMAZON-02)
2 3.214.168.251 14618 (AMAZON-AES)
22 8
Apex Domain
Subdomains
Transfer
11 vtacexports.com
support.vtacexports.com
1 MB
3 heapanalytics.com
cdn.heapanalytics.com — Cisco Umbrella Rank: 1222
heapanalytics.com — Cisco Umbrella Rank: 1114
36 KB
3 freshdev.io
static.freshdev.io — Cisco Umbrella Rank: 32928
cdn.freshdev.io — Cisco Umbrella Rank: 44011
25 KB
3 gstatic.com
fonts.gstatic.com
39 KB
2 amazonaws.com
s3.eu-central-1.amazonaws.com
10 KB
1 googleapis.com
fonts.googleapis.com — Cisco Umbrella Rank: 35
1 KB
22 6
Domain Requested by
11 support.vtacexports.com 1 redirects support.vtacexports.com
3 fonts.gstatic.com fonts.googleapis.com
2 heapanalytics.com
2 cdn.freshdev.io static.freshdev.io
cdn.freshdev.io
2 s3.eu-central-1.amazonaws.com support.vtacexports.com
1 cdn.heapanalytics.com cdn.freshdev.io
1 static.freshdev.io support.vtacexports.com
1 fonts.googleapis.com support.vtacexports.com
22 8

This site contains links to these domains. Also see Links.

Domain
www.freshworks.com
Subject Issuer Validity Valid
support.vtacexports.com
R3
2023-05-30 -
2023-08-28
3 months crt.sh
upload.video.google.com
GTS CA 1C3
2023-05-08 -
2023-07-31
3 months crt.sh
*.gstatic.com
GTS CA 1C3
2023-05-08 -
2023-07-31
3 months crt.sh
*.s3.eu-central-1.amazonaws.com
Amazon RSA 2048 M01
2023-04-11 -
2024-01-14
9 months crt.sh
*.freshdev.io
Amazon RSA 2048 M01
2023-03-01 -
2023-10-12
7 months crt.sh
cdn.heapanalytics.com
Amazon RSA 2048 M02
2023-02-21 -
2023-08-27
6 months crt.sh
heapanalytics.com
Amazon RSA 2048 M02
2022-12-09 -
2024-01-07
a year crt.sh

This page contains 2 frames:

Primary Page: https://support.vtacexports.com/support/home
Frame ID: 7E5D85E24B1C544B1E2ACF92A7A33F4A
Requests: 18 HTTP requests in this frame

Frame: https://cdn.freshdev.io/assets/heap_receiver.html
Frame ID: 8F2BFD36B3413B1E0A6CE6DE473DDF08
Requests: 4 HTTP requests in this frame

Screenshot

Page Title

Support :

Page URL History Show full URLs

  1. https://support.vtacexports.com/ HTTP 302
    https://support.vtacexports.com/support/home Page URL

Detected technologies

Overall confidence: 100%
Detected patterns
  • <link[^>]* href=[^>]+fonts\.(?:googleapis|google)\.com

Overall confidence: 100%
Detected patterns
  • heap-\d+\.js

Page Statistics

22
Requests

100 %
HTTPS

25 %
IPv6

6
Domains

8
Subdomains

8
IPs

2
Countries

1473 kB
Transfer

2585 kB
Size

4
Cookies

Page URL History

This captures the URL locations of the websites, including HTTP redirects and client-side redirects via JavaScript or Meta fields.

  1. https://support.vtacexports.com/ HTTP 302
    https://support.vtacexports.com/support/home Page URL

Redirected requests

There were HTTP redirect chains for the following requests:

22 HTTP transactions

Resource
Path
Size
x-fer
Type
MIME-Type
Primary Request home
support.vtacexports.com/support/
Redirect Chain
  • https://support.vtacexports.com/
  • https://support.vtacexports.com/support/home
23 KB
7 KB
Document
General
Full URL
https://support.vtacexports.com/support/home
Protocol
H2
Security
TLS 1.2, ECDHE_RSA, AES_128_GCM
Server
18.158.130.171 Frankfurt am Main, Germany, ASN16509 (AMAZON-02, US),
Reverse DNS
ec2-18-158-130-171.eu-central-1.compute.amazonaws.com
Software
fwe /
Resource Hash
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accept-language
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Response headers

cache-control
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content-encoding
gzip
content-type
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date
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etag
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content-type
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date
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expires
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location
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server
fwe
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1 MB
116 KB
Stylesheet
General
Full URL
https://support.vtacexports.com/assets/cdn/portal/styles/theme.css
Requested by
Host: support.vtacexports.com
URL: https://support.vtacexports.com/support/home
Protocol
H2
Security
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Server
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Software
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Resource Hash
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Request headers

accept-language
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Referer
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User-Agent
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Response headers

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date
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Response headers

date
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date
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date
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date
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br
via
1.1 8eee0c5143f92bd7600d25e3dc25ce5e.cloudfront.net (CloudFront)
strict-transport-security
max-age=31536000; includeSubDomains
server
nginx
x-amz-cf-pop
FRA60-P1
age
53
x-powered-by
Express
etag
W/"1bbf4-mtynt66FRvcedyobt9wKiJDqrI4"
vary
Accept-Encoding
x-cache
Hit from cloudfront
content-type
application/javascript; charset=utf-8
cache-control
public, max-age=120
alt-svc
h3=":443"; ma=86400
x-amz-cf-id
d0YxWeZB-O-csHAKdp0wDHM1a0mlnukiNufWIxMzGyelJMEnh2QZVQ==
add_user_properties_v3
heapanalytics.com/api/ Frame 8F2B
37 B
261 B
Image
General
Full URL
https://heapanalytics.com/api/add_user_properties_v3?a=1649052351&u=5946534053841044&v=2798686074737534&s=7116317175035450&b=web&tv=4.0&_product=freshdesk&_page=portal_home&_accountDomain=https%3A%2F%2Fsupport.vtacexports.com&st=1685446599256
Protocol
H2
Security
TLS 1.2, ECDHE_RSA, AES_128_GCM
Server
3.214.168.251 Ashburn, United States, ASN14618 (AMAZON-AES, US),
Reverse DNS
ec2-3-214-168-251.compute-1.amazonaws.com
Software
nginx /
Resource Hash
bb229a48bee31f5d54ca12dc9bd960c63a671f0d4be86a054c1d324a44499d96
Security Headers
Name Value
Strict-Transport-Security max-age=31536000; includeSubDomains

Request headers

accept-language
de-DE,de;q=0.9
Referer
https://cdn.freshdev.io/
User-Agent
Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/113.0.5672.126 Safari/537.36

Response headers

pragma
no-cache
date
Tue, 30 May 2023 11:36:39 GMT
strict-transport-security
max-age=31536000; includeSubDomains
server
nginx
etag
W/"25-4iFqfptz9csCeTUceM5hwzR1zqc"
content-type
image/gif
cache-control
private, no-cache, no-cache=Set-Cookie, proxy-revalidate
content-length
37
h
heapanalytics.com/ Frame 8F2B
37 B
260 B
Image
General
Full URL
https://heapanalytics.com/h?a=1649052351&u=5946534053841044&v=2798686074737534&s=7116317175035450&b=web&tv=4.0&z=0&h=%2Fassets%2Fheap_receiver.html&d=cdn.freshdev.io&t=Marketplace%20Heap&r=https%3A%2F%2Fsupport.vtacexports.com%2F&ts=1685446599253&st=1685446599257
Protocol
H2
Security
TLS 1.2, ECDHE_RSA, AES_128_GCM
Server
3.214.168.251 Ashburn, United States, ASN14618 (AMAZON-AES, US),
Reverse DNS
ec2-3-214-168-251.compute-1.amazonaws.com
Software
nginx /
Resource Hash
bb229a48bee31f5d54ca12dc9bd960c63a671f0d4be86a054c1d324a44499d96
Security Headers
Name Value
Strict-Transport-Security max-age=31536000; includeSubDomains

Request headers

accept-language
de-DE,de;q=0.9
Referer
https://cdn.freshdev.io/
User-Agent
Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/113.0.5672.126 Safari/537.36

Response headers

pragma
no-cache
date
Tue, 30 May 2023 11:36:39 GMT
strict-transport-security
max-age=31536000; includeSubDomains
server
nginx
etag
W/"25-4iFqfptz9csCeTUceM5hwzR1zqc"
content-type
image/gif
cache-control
private, no-cache, no-cache=Set-Cookie, proxy-revalidate
content-length
37

Verdicts & Comments Add Verdict or Comment

18 JavaScript Global Variables

These are the non-standard "global" variables defined on the window object. These can be helpful in identifying possible client-side frameworks and code.

object| 0 boolean| credentialless object| webpackJsonp object| regeneratorRuntime object| I18n object| EventManager object| store function| jQuery object| jQBrowser number| uidEvent object| lazySizes object| dateFns object| fdeskPortal function| LiveStamp string| csrfToken object| marketplaceInstance function| MarketplaceManager function| MarketplaceHeap

4 Cookies

Domain/Path Name / Value
support.vtacexports.com/ Name: _x_w
Value: 7_1
support.vtacexports.com/ Name: _x_m
Value: x_c
.freshdev.io/ Name: _hp2_id.1649052351
Value: %7B%22userId%22%3A%225946534053841044%22%2C%22pageviewId%22%3A%222798686074737534%22%2C%22sessionId%22%3A%227116317175035450%22%2C%22identity%22%3Anull%2C%22trackerVersion%22%3A%224.0%22%7D
.freshdev.io/ Name: _hp2_ses_props.1649052351
Value: %7B%22r%22%3A%22https%3A%2F%2Fsupport.vtacexports.com%2F%22%2C%22ts%22%3A1685446599253%2C%22d%22%3A%22cdn.freshdev.io%22%2C%22h%22%3A%22%2Fassets%2Fheap_receiver.html%22%7D

Security Headers

This page lists any security headers set by the main page. If you want to understand what these mean and how to use them, head on over to this page

Header Value
Strict-Transport-Security max-age=31536000; includeSubDomains
X-Content-Type-Options nosniff
X-Xss-Protection 1; mode=block

Indicators

This is a term in the security industry to describe indicators such as IPs, Domains, Hashes, etc. This does not imply that any of these indicate malicious activity.

cdn.freshdev.io
cdn.heapanalytics.com
fonts.googleapis.com
fonts.gstatic.com
heapanalytics.com
s3.eu-central-1.amazonaws.com
static.freshdev.io
support.vtacexports.com
13.32.121.85
18.158.130.171
18.67.240.8
2a00:1450:4001:82b::2003
2a00:1450:4001:831::200a
3.214.168.251
52.219.170.69
52.222.214.101
03c0eae26f4210528c0ded19151dca69fd49a02711586f3c71ca0c9d9efc1207
0774bb03bd2dff7facab0280e32a9e15ab9afa79bac829ff71ae64ea352a3490
19e69598ba1fad6e777c595d43f52a4a28c2d034cabba79d10c4614ad7a934ad
64c524e3e2c6c6442e0bc610d2861b017a472275717d5b929b6843dd40d0e6a0
7348a2eb48c9a681d6178433394c7037144d85b57ee33a11339d3a33fa1001a4
7504c8aa90c18d135d102ab48ada18a10a04fb7b3cb524baf61e2248bb89779c
7d5eff15a51e74b750bf44a918a2ea4f55c83f262037e4e95c33e546c683dd64
8346a32ea6b5b6e17338ed1254f3dcaa464962aeed7462e84474d99c22806ed8
9b4fee90042fed2281886292beeca9650f0b77f88f0fd5c105cca971c04b5016
9eda5b68e8cdae4d011e2a2227081226081c54ba93f81688a2bea6cb695635b2
a0b16a8d92515b3e9a6235b1f58a0f4881ce4c205ef48bc0e2bc0c4e542d9010
a2cb57f82bf296c14782f0ab573e20f91c94851b94d942cba5feec4111293a6e
bb229a48bee31f5d54ca12dc9bd960c63a671f0d4be86a054c1d324a44499d96
bc9a16cd945457ad9463cdaed95129b01c589466978dfee3d019d9c604b2171a
c124c88ca4fcb4336e97617647ef0d32441329371120c8eabaea0fea226560b0
c9556946153ff9272046871bd9303a00fed5ee409d9f43f9447de610a97eb816
cdab371d0565b36f2af019bdaebb01cfcd480feb7a96744f62de7d864e63a7fb
e6196111671134c7353333123f50be2cf72bf1983ce0cdf487129dc855f7cf95
fe6894a396e8430a6b4b656c69914faea6055e8d53e0ce05f3898dcdfa5841e8
ff1d8cdf48834cdd21814245bbbead40a424f8d8fbe38f61bea2f1b95b4a3040