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QUICKBASE PRIVACY POLICY





Last Updated February 1, 2023


Click here for the CA Consumer Addendum to our Privacy Policy.

At Quickbase, Inc. (“Quickbase”, “we” or “us”), we place the highest importance
on respecting and protecting the privacy of individuals. Our most important
asset is our relationship with you. We want you to feel comfortable and
confident when using our Web site and our service. Therefore, we would like to
share with you the following principles that govern our information practices
and other privacy aspects of our Web site and our service when accessed through
www.quickbase.com and any of its subdomains.

This privacy policy includes addendums that address privacy considerations for
individuals located in or residing in various geographic areas and these may be
updated from time to time. Please review these addendums carefully to determine
if they apply to you.

For individuals residing in California, the following applies: Information for
California Residents (CCPA)

Changes to this Privacy Policy

We will update this privacy policy when necessary to reflect customer feedback
and changes in our services as well as applicable laws, rules and regulations.
When we post changes to this policy, we will revise the "last updated" date at
the top of the policy and post the updated policy at
https://www.quickbase.com/priv.... If there are material changes to the
statement or in how Quickbase will use your personal information, we will notify
you either by prominently posting a notice of such changes before they take
effect or, if you have registered an account with us, by directly sending you a
notification through the service. We encourage you to periodically review this
privacy policy to learn how Quickbase is protecting your information. Using
Quickbase websites or services after a notice of changes has been sent to you or
published on our website shall constitute consent to the changed terms and
practices. Unless stated otherwise, our current privacy policy applies to all
information that Quickbase has about you and your account.

You Can Contact Us

If you have privacy-related questions that are not addressed here, please
contact the Privacy Team or write us at: privacy@quickbase.com or Privacy Team,
Quickbase, Inc., 290 Congress Street, 4th floor, Boston, MA, 02210.

Personal Information We Collect

By using this website or registering for our service, we collect certain
personal information about you in order to provide the Quickbase website and
service and for us to learn how to be better able to serve you. Personal
information refers to information about you that can be used to contact or
identify you, and information on your use of and activities at our website and
service that may be connected with you.

If you are a website visitor without an account with us, see the section labeled
“Cookies, Web Beacons and other Web Technologies” below to understand what
personal information we collect from visitors.

If you do register for an account with us, the personal information that we
collect may include all or some of the following elements: your name, phone
number, billing information, email address and postal addresses (collectively,
“Account Information”). We need this information to provide our service and to
meet our related contractual obligations to you.

Personal Information may also include information you supply to us concerning
your preferences and interests expressed in the course of use of our site and
the Quickbase service (collectively, “Service Information”). We also need this
information to provide our service and to meet our related contractual
obligations to you.

If you are unsure whether you would like to provide Account Information or
Service Information to us and/or having your information used as permitted in
this Privacy Policy, you should not register for our service or, if you are
already a user of our service, you should close your account. We maintain these
account identifiers as long as necessary for our internal business purposes and
to meet our legal obligations.

For the sake of clarity, Account Information and Service Information does not
include data you may upload and store within Quickbase apps (collectively, “Apps
Information”). We do not have access by default to your Apps Information. If you
do request that we access your Apps Information for any reason, including for
technical support, that access will be provided by you and you remain in control
of the Apps Information. Please see
https://www.quickbase.com/security-and-compliance for Quickbase's procedure for
purging App Information when you no longer use our services.

How We Use Personal Information

We use the Account Information you provide to (i) provide our site and services
to you and administer your use of our site and services, (ii) to communicate
with you and fulfill requests you may make, and (iii) to provide you with
information and announcements with respect to our service. We need to use this
information to provide our service and to meet our related contractual
obligations to you.

We use the Account Information and Service Information to provide you with
further information and offers from us or third parties that we believe you may
find useful or interesting, including newsletters, marketing, or promotional
materials (“Informational Materials”). We rely on our legitimate interests to
provide such information and offers to you, and you may request to opt out of
these communications. If you are located in a jurisdiction where electronic
marketing communications require your consent prior to us sending these
communications to you, we will ask for your consent prior to sending such
communications.

If you decide at any time that you no longer wish to receive Informational
Materials, please follow the “unsubscribe” instructions provided in any of the
communications sent to you or update your “account settings” information.

Additionally, we may use your Account Information to communicate with you
strictly about your service through email and text messages, messages sent
within the application, and notices posted at our website or on your account and
to provide you with customer support and other information on services and
products (collectively, “Customer Service Messaging”). We need to provide
Customer Service Messaging to you in order to meet our contractual obligations
to you and you cannot opt-out of Customer Service Messaging.

We may also use your Service Information to improve our site, services, features
and content, to customize your user experience, and to better understand your
needs and interests. We use information we obtain by technical means (such as
the automatic recording performed by our servers or through the use of cookies)
for the above purposes as well as to monitor, measure and analyze use of the
site and our services, to generate and derive useful data and information
concerning the interests, characteristics and website use behavior of our users,
and to verify that visitors to the site meet the criteria required to process
their requests. We rely on our legitimate interests to use this information to
improve our service and your experience with us.

We may use sources outside of Quickbase to supplement the information you give
us. For example, we may validate your address using other sources. We use this
data to help us maintain accuracy and provide you with better service. If you
are located in a jurisdiction where the applicable law so requires, we will
provide you with further information regarding this practice.

How We Share Personal Information

We do not sell or rent your personal information to anyone.

Third Party Service Providers. We have limited relationships with third parties
to assist us in providing the Quickbase service to you, for example, by using a
third-party data hosting service to ensure the data you upload to our platform
remains secure. These service providers are contractually required to maintain
the confidentiality of the information we provide them. The contracts outline
the appropriate use and handling of your information and prohibit third parties
from using any of your personal information for purposes unrelated to the
product or service for which they’ve been contracted. Vendors are required to
maintain the confidentiality and privacy of the information we provide to them.

Legal Disclosures. We may disclose or report personal information in limited
circumstances where we believe in good faith that disclosure is required to
comply with applicable laws, rules or regulations, to enforce or apply our Terms
of Service, available at https://www.quickbase.com/terms-of-service and other
agreements, or to protect the rights, property, or safety of Quickbase, users of
our service, or others. For example, we may be required to disclose personal
information to cooperate with regulators or law enforcement authorities, to
comply with a legal process such as a court order, subpoena, search warrant, or
a law enforcement request.

Business Partners. We have business partners that provide services, some of
which are co-branded. Partner services and sites are clearly identified. When
you request any of these products or services, you are permitting us to provide
your personal information to the partner to fulfill your request. This Web site
may provide links to third-party sites, such as those of our business partners
and online advertisers. Because Quickbase does not control the information
policies or practices of these third parties, you should review their privacy
policies to learn more about how they collect and use personal information.

Business Transfers. Should we sell, merge or transfer any part of our business,
part of the sale may include your personal information and you agree that any
such third party will have the right to continue to use your personal
information and other information that you provide to us or which we obtain
through your use of the service.

We also may be required to disclose an individual’s personal information in
response to a lawful request by public authorities, including to meet national
security or law enforcement requirements.

If you use an email address provided by your organization, such as your employer
or school, to sign into the Quickbase service, the owner of the domain
associated with your email address may: (i) control and administer your account
and (ii) access and process data you share with Quickbase. If your organization
is administering your use of the Quickbase Service, please direct your privacy
inquiries to your administrator.

We will provide an individual opt-out or opt-in choice before we share their
data with third parties other than our agents, or before we use it for a purpose
other than which it was originally collected or subsequently authorized. To
limit the use and disclosure of your personal information, you can submit a
written request to privacy@quickbase.com.

Cookies, Web Beacons and other Web Technologies

We use a variety of technologies on our Web site. Among these are cookies, which
are pieces of information that our Web sites provide to your browser. Cookies
also allow us to customize your visit to our Web site by recognizing you when
you return. You can choose to decline cookies while at our Web site, however,
this may limit your ability to access certain areas of the Web site. Most
browsers accept and maintain cookies by default. Check the "Help" menu of your
browser to learn how to change your cookie preference.

When we track activity on our Web site, we collect information such as your IP
address, browser type and version, and pages you view. We also keep track of how
you got to our site and any links you click on to leave our site. Once you leave
our site, we do not track you. We use your Web site activity to assist us in
offering you a personalized Web experience, assist you with technical support
and to tailor our offerings to you.

We may access and set cookies using Web beacons, also known as single-pixel GIFs
which are invisible graphical images. These Web beacons tell us useful
information regarding our site such as which pages users access. When we send
you e-mails, we may include a single-pixel GIF to determine the number of people
who open our e-mails. When you click on a link in an e-mail, we record this
individual response to allow us to customize our offerings to you.

Your Right to Access and Control Your Personal Information

You may access, review, revise, correct, or delete the personal information
provided in your registration or account profile by changing your preferences in
“My Preferences.” If you update any of your information, we may keep a copy of
the information that you originally provided to us in our archives for uses
documented in this policy.

Third-Party Platform Advertising

If you are located in a jurisdiction where this is not prohibited, we may also
use platforms provided by companies such as Facebook and Google to offer you
interest-based ads. These platforms allow us to personalize the ads that we
display to you. We do not share any of your personal information, including your
shopping history, with these platform vendors. These advertisers may convert
your email address into a unique value which can be matched by our partner
company with a user on their platform to allow advertisers to serve you
interest-based advertising. Although we do not provide any personal information
to these platform vendors, they may gain insights about individuals who respond
to the ads we serve.

You may opt-out from receiving targeted advertisements from AdRoll (our third
party marketing partner) by visiting the NAI website opt-out page here:
https://www.networkadvertising.org/choices or the DAA opt-out page here:
https://www.aboutads.info/ or, for EU users, the EDAA opt-out page here:
https://youronlinechoices.eu/.

We do not otherwise track you over time and across third party websites to
provide targeted advertising and therefore our sites do not respond to Do Not
Track (DNT) signals. Some third-party sites do keep track of your browsing
activities when they serve you content, which enables them to tailor what they
present to you. If you are visiting such sites, many modern web browsers allow
you to set the DNT signal on your browser so that third parties (particularly
advertisers) know you do not want to be tracked. If you would like to learn more
about how to set up various popular browsers so that websites do not track you,
you may find the following site helpful: https://allaboutdnt.com.

Security of Personal Information

We protect the confidentiality and security of your personal information by
using industry-recognized security safeguards such as firewalls, coupled with
carefully developed security procedures to protect your information from loss,
misuse or unauthorized alteration. Whenever we ask for sensitive information we
encrypt it as it is transmitted to us. Our employees are trained and required to
safeguard your information and, using physical, electronic and procedural
safeguards, we restrict access to personal information to those employees and
agents for business purposes only. Additionally, we use internal and external
resources to review the adequacy of our security procedures.

Although Quickbase uses industry standard security measures, the Internet is not
a 100% secure environment and Quickbase cannot, and does not, ensure or warrant
the security of any information you transmit or store using the Quickbase
service. There is no guarantee that your information may not be accessed,
disclosed, altered or destroyed by breach of any of Quickbase physical,
technical or managerial safeguards and we are not responsible for third party
circumvention of your privacy settings or Quickbase’s security measures. You are
responsible for maintaining the secrecy of your unique password and account
information and for controlling access to your Quickbase account.

Our Retention of Personal Information

We retain personal information for as long as necessary to provide the services
and fulfill the transactions you have requested, or for other essential purposes
such as complying with our legal obligations, resolving disputes, and enforcing
our agreements.

Third Party Links

When you click on links on our site or through our service, you may leave our
site. We are not responsible for the privacy practices of other sites and we
encourage you to read the privacy statements at such sites.

Other Places Where We Collect Personal Information

Quickbase Billing

When you subscribe to a level of Quickbase service requiring a fee, we require
that you provide your billing address and your credit card information,
including credit card number and expiration date. Credit card information is
used solely for the purpose of billing you for Quickbase service. Credit card
transactions are processed by a third party. Please read the terms and
conditions as well as the privacy policy of the payment card processor because
they will apply to you.

Your Quickbase service is billed to an account. Quickbase recognizes the account
in which your data lives as the owner of your data. The account is responsible
for payment and can transfer ownership of your data. Account owners and
administrators should keep in mind that if they grant another individual full
administrative rights to their account, that person will have access to the
account's billing information.

Quickbase Partner Program

When you apply for the Quickbase Partner Program, you are required to provide
your company's address, contact information, and other demographic information
in order for Quickbase to contact you regarding the Quickbase Developer program.

Quickbase Data Scanner

If you subscribe or otherwise use the data scanner feature of our offerings, you
have the option to provide Quickbase with access to personal information
processed by you in connection with such feature. We will only access such
personal information if you opt in to using Data Scanner.

Where We Store and Process Personal Information

Depending on the location from which you are accessing Quickbase, Quickbase is
hosted in the United States. For users accessing Quickbase outside of the United
States, information will be processed and stored in the United States and in a
global location dependent on the location from which they are accessing the
Quickbase service. Personal information collected in the European Economic Area
or Switzerland, which is transferred to countries that have not been recognized
by the European Commission and the Swiss Federal Data Protection Commissioner,
respectively, as providing an adequate level of data protection, will be
transferred based on mechanisms adopted by the European Commission. Quickbase
complies with the EU-US Privacy Shield Framework and Privacy Principles and the
Swiss-US Privacy Shield Framework and Privacy Principles as set forth by the
U.S. Department of Commerce regarding the collection, use, and retention of
personal information from European Union member countries and Switzerland. If
you have a complaint, you may bring your complaint directly to Quickbase at
privacy@quickbase.com and Quickbase will respond to you within 45 days. An
independent recourse mechanism will be available to you and designed to
investigate and expeditiously resolve your complaint. Where appropriate, we will
use Standard Contractual Clauses approved by the European Commission.

Privacy Shield Certification Information

The following information aligns Quickbase Privacy Policy with the specific
points required by the Privacy Shield self-certification process, and ensures
Quickbase’s compliance with the Privacy Shield Frameworks.

Quickbase complies with the EU-US Privacy Shield Framework and the Swiss-US
Privacy Shield Framework as set forth by the US Department of Commerce regarding
the collection, use, and retention of personal information from European Union
member countries and Switzerland. Quickbase has certified that it adheres to the
Privacy Shield Principles. If there is any conflict between the policies in this
privacy policy and the Privacy Shield Principles, the Privacy Shield Principles
shall govern. To learn more about the Privacy Shield program, and to view our
certification page, please visit https://www.privacyshield.gov/

Quickbase’s accountability for personal data that it receives under the Privacy
Shield and subsequently transfers to a third party is described in the Privacy
Shield Principles. In particular, Quickbase remains responsible and liable under
the Privacy Shield Principles if third-party agents that it engages to process
the personal data on its behalf do so in a manner inconsistent with the
Principles, unless Quickbase proves that it is not responsible for the event
giving rise to the damage.

In compliance with the Privacy Shield Principles, Quickbase commits to resolve
complaints about your privacy and our collection or use of your personal
information. European Union or Swiss individuals with inquiries or complaints
regarding this privacy policy should first contact the dedicated Quickbase
compliance team at privacy@quickbase.com

Quickbase has further committed to refer unresolved privacy complaints under the
Privacy Shield Principles to an independent dispute resolution mechanism, the
BBB EU PRIVACY SHIELD, operated by BBB National Programs. If you do not receive
timely acknowledgment of your complaint, or if your complaint is not
satisfactorily addressed, please visit
https://bbbprograms.org/privacy-shield-complaints/ for more information and to
file a complaint. This service is provided free of charge to you.

Please note that if your complaint is not resolved through these channels, under
limited circumstances, a binding arbitration option may be available before a
Privacy Shield Panel.

Quickbase is subject to the investigatory and enforcement powers of the Federal
Trade Commission (FTC).

Organization Information:

Quickbase, Inc.

290 Congress Street, 4th floor, Boston, MA, 02210

Individuals in the European Economic Area, UK, Switzerland and Brazil

If you are an individual located in the European Economic Area, the United
Kingdom, Switzerland, or Brazil, you have the following data protection rights:

If you wish to access, correct, update or request deletion of your personal
information, you can do so at any time by sending an email to
privacy@quickbase.com;

You can object to the processing of your personal information, ask us to
restrict processing of your personal information or request portability of your
personal information. You can exercise these rights by contacting us by email at
privacy@quickbase.com;

You have the right to opt-out of marketing communications we send you at any
time. You can exercise this right by clicking on the “unsubscribe” or “opt-out”
link in the marketing e-mails we send you. To opt-out of other forms of
marketing (such as postal marketing or telemarketing), then please email
privacy@quickbase.com;

Similarly, if we have collected and process your personal information with your
consent, then you can withdraw your consent at any time. Withdrawing your
consent will not affect the lawfulness of any processing we conducted prior to
your withdrawal, nor will it affect processing of your personal information
conducted in reliance on lawful processing grounds other than consent; and

You have the right to lodge a complaint with a data protection authority about
our collection and use of your personal information. For more information,
please contact your local data protection authority.

We respond to all requests received from individuals wishing to exercise their
data protection rights in accordance with applicable data protection laws.

Organization Information:

Quickbase, Inc.

290 Congress Street, 4th floor, Boston, MA, 02210


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