www.concordeducations.com Open in urlscan Pro
192.124.249.108  Public Scan

Submitted URL: https://sacmsgmgw200a.delta.org/enduser/classify_url.html?url=TpBbVlrKuVWl7mgipi1vIzGOVQH06F8wTRTUDdWylHGPRdpZauIcjgOIc5k7rJJvnX...
Effective URL: https://www.concordeducations.com/Product/details/70004?utm_source=Oct28_70004_MHealey_Dec01&utm_campaign=70004_PR&utm_med...
Submission: On November 10 via api from US — Scanned from DE

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          <h5 class="live">Live Webinar Only</h5>
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            <div id="collapseNine" class="panel-collapse collapse" role="tabpanel" aria-labelledby="headingNine">
              <div class="panel-body"> Only 9 attendees are allowed </div>
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            <div id="collapseTen" class="panel-collapse collapse" role="tabpanel" aria-labelledby="headingTen">
              <div class="panel-body"> Only 10 attendees are allowed </div>
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            <span class="rotate"><i class="fa fa-angle-down " id="up" aria-hidden="true"></i><a id="toggle" class="more" href="#">More Attendees</a></span>
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          <h5 class="live2">Live Webinar + Recording</h5>
          <p><strong>Best Value Pack</strong></p>
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            <div id="livewithrecored" class="panel-collapse collapse" role="tabpanel" aria-labelledby="headingEleven">
              <div class="panel-body"> Live with Rec. webinar presentation with audio and slideshow, single-user unlimited access to any compatible device for 6 months. (Access information will be emailed 24 hours after the completion of live
                webinar) </div>
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            <div class="panel panel-default">
              <div class="panel-heading" role="tab" id="headingEleven">
                <h4 class="panel-title">
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                <div class="panel-body"> Live with the downloadable recording of a webinar along with presentation slides and reference manual. Unlimited access on any compatible device for 1 year.&nbsp;(Access information will be emailed 24 hours
                  after the completion of live webinar) </div>
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            <h5 class="live2">Recorded Options</h5>
            <p><strong>Best Value Pack</strong></p>
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              <div id="collapsedigital" class="panel-collapse collapse" role="tabpanel" aria-labelledby="headingEleven">
                <div class="panel-body"> Rec. webinar presentation with audio and slideshow, single user unlimited access for 6 months. </div>
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                                                      </a>
              </h4>
            </div>
            <div id="collapseEleven" class="panel-collapse collapse" role="tabpanel" aria-labelledby="headingEleven">
              <div class="panel-body"> Audio recording of a webinar and reference manual delivered by download. Listen anytime on any compatible device for 1 year. </div>
            </div>
          </div>
        </div>
        <div class="modal-footer">
          <div style="display:flex;">
            <div align="left" style="font-size:15px; line-height:35px; width:50%;">
              <a href="https://www.concordeducations.com/Refund" style="font-weight:bolder;" target="_blank"><i class="fa fa-share"></i>&nbsp;Refund Policy</a>
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</form>

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Protecting Yourself From Toxic People


Speakar For Bio
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OPTION INFORMATION

Michael Healey

Professional Consultant and Speaker

Training made by Speaker


Since 1987 Michael has been consulting with businesses and organizations that
understand the value of developing organizational culture and their people as a
foundation for continual improvement, staff recruitment/retention, and enhancing
organizational capacity.

His vast clientele base includes large multi-national and entrepreneurial
organizations, government and NGO’s, and a wide spectrum of executive, senior
managers, supervisors and staff.

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Schedule
December 1, 2021 || 01:00 PM ET / 10:00 AM PT
Duration
90 Mins
Level
Intermediate
Webinar ID
70004
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Having to deal with toxic people is overwhelming and frustrating.

The non-sensical conversations, ad hominem attacks, misrepresentations,
deception, lack of taking responsibility for their actions, defensiveness,
back-stabbing, condescension, and sarcasm is exhausting. 

You'd like to just get the job done, without feeling like you're going into
battle. You avoid them as much as possible, find reasons for not working with
them, maybe even miss meetings they will be attending, anything to not have to
interact with them - but there's no way around it, sometimes you just have to
work with them.  

Toxic people can show up anywhere in your work or personal life – they can be
customers, vendors, staff, colleagues or managers. Toxic people have specific
behaviours which require specific strategies for dealing them - they are much
different from the strategies and tactics for dealing with people who are merely
difficult.

Learning to distinguish the truly toxic from the difficult and having a range of
tools and techniques readily available will give you a major advantage in
getting desired outcomes.

Toxic people can also be very destructive to relationships – one of the first
rules of dealing with toxic people is to learn to protect yourself.

In this engaging and practical webinar you will learn key strategies, tactics
and skills to protect your emotional and psychological well being, without
acquiescing, getting walked on, controlled or dominated, while also getting the
job done, efficiently and effectively.





Why Should You Attend

"When someone shows you who they are, believe them the first time" Maya Angelou
Toxicity in the workplace acts like an infectious disease - it spreads and
infiltrates teams and relationships, Without the understanding, skills and tools
applied intentionally, toxicity will continue to spread eventually impairing the
organization and burning out the leaders and staff.

In some organizations, toxicity has a seemingly intractable hold on the culture
- its rampant. In other organizations it is more covert, but no less
debilitating to the organization and the people.

People who would not normally exhibit toxic behaviour begin reacting to the
toxicity of others in ways that are negative and harmful to productivity and
relationships. This is the beginning of a downward spiral. Toxicity feeding off
toxicity. Good people will leave the team and organization.

Toxic behaviours won't go away if they are ignored. They will fester.

Specific and intentional action is the only way to counter toxicity. There are
skills and tactics that will work once the underlying behaviours are identified
and understood.

Only by learning how to identify toxic behaviours and developing a specific plan
to confront and incapacitate them, will the workplace become safe and
harmonious.

Objectives of the Presentation
 » The drivers of toxic behaviour – why they do what they do
 » Specific tactics, tips and tools for responding to toxic communications
 » How to stay centered and present when faced with toxicity
 » A key to relieving your own frustrating
 » How to get work done, have effective communications and not let them control
your life

Areas Covered in the Session 
 » You work in a team or group environment
 » You interact with the public
 » You have a team or organizational leadership role
 » You want to have less stress and more control of interactions

Who Will Benefit 
 » All sectors and industries. All organizational levels, from senior executive
to frontline staff



Michael Healey

Since 1987 Michael has been consulting with businesses and organizations that
understand the value of developing organizational culture and their people as a
foundation for continual improvement, staff recruitment/retention, and enhancing
organizational capacity.

His vast clientele base includes large multi-national and entrepreneurial
organizations, government and NGO’s, and a wide spectrum of executive, senior
managers, supervisors and staff.




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  WEBINARS BY THIS KEYNOTE SPEAKER

   
   
 * Recorded Webinars
 * Live Webinars

Live webinar

HOW TO DEAL WITH DIFFICULT PEOPLE-TECHNIQUES TO REDUCE CONFLICT AND STRESS

Webinar Id: 70002
Nov 22, 2021 Duration : 90 Min01:00 PM ET / 10:00 AM PT
Get More Info
Live webinar

HOW TO CREATE A DRAMA FREE WORKPLACE

Webinar Id: 70003
Nov 26, 2021 Duration : 90 Min01:00 PM ET / 10:00 AM PT
Get More Info
Live webinar

PROTECTING YOURSELF FROM TOXIC PEOPLE

Webinar Id: 70004
Dec 1, 2021 Duration : 90 Min01:00 PM ET / 10:00 AM PT
Get More Info


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