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 * Products
   ▼
   * Protect Critical Data
     * Secret Server
       Discover, manage, protect and audit privileged account access
     * Privileged Behavior Analytics
       Detect anomalies in privileged account behavior
     * Connection Manager
       Monitor, record and control privileged sessions
   * Secure Sensitive Code
     * DevOps Secrets Vault
       Manage credentials for applications, databases, CI/CD tools, and services
     * Account Lifecycle Manager
       Discover, secure, provision, and decommission service accounts
   * Promo Panel
       
     * 
   * Secure Endpoints and Devices
     * Server Suite
       Protect servers against identity-based attacks
     * Cloud Suite
       Secure virtual servers, workloads and private clouds
     * Privilege Manager
       Workstation endpoint privilege management and application control
   * Control Cloud Access
     * Cloud Access Controller
       Control web apps and web-based cloud management platforms
     * Database Access Controller
       Control web access to databases
   * Promo Panel
       
     * 
 * Solutions
   ▼
   * Solution 1
       
     * Audit and Compliance
       Meet regulatory requirements and security best practices
     * Incident Response
       Detect and contain privileged account attacks
     * Remote Workforce /
       Secure Remote Access
       Secure remote access for a distributed workforce
   * Solution 2
       
     * Service Account Management
       Protect non-human privileged accounts
     * Zero Trust / Least Privilege
       Apply least privilege principles and move towards Zero Trust Framework
   * Promo Panel
       
       
     * 
 * Resources
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     * 
 * Company
   ▼
   * About Delinea
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       Seamless privileged access without the excess
     * Leadership
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   * Why Delinea
     * Why Delinea
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   * Customers
     * Customers
       We work to keep your business moving forward
 * Partners
   ▼
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   * Find a Partner
     * Partner Directory
       Search our worldwide Partner Directory
     * Strategic Partnerships
       Implement and operationalize PAM programs
     * Integrations Center
       Making your privileged access goals a reality
 * Free Trials
   ▼
   * Trials 1
       
     * Secret Server
       Discover, manage, protect and audit privileged account access
     * Account Lifecycle Manager
       Discover, secure, provision, and decommission service accounts
     * Privileged Behavior Analytics
       Detect anomalies in privileged account behavior
   * Trials 2
       
     * Privilege Manager
       Workstation endpoint privilege management and application control
     * Cloud Suite
       Secure virtual servers, workloads and private clouds
     * Server Suite
       Protect servers against identity-based attacks
   * Trials 3
       
     * All Trials
       Try one of our PAM solutions free for 30 days
     * All Tools
       Free Privileged Account Security and Management Tools
     * Request a Quote
       We’re here to give you pricing when you’re ready


WE’VE ALWAYS GOT YOUR BACK.

Our award-winning Support, Services
and eLearning teams stand ready to
assist you with answers to your questions
and expertise to resolve any issues or
problems you may encounter.

QUICK LINKS


Support Phone Numbers »

Support Policy 2021 »

Support Holiday Schedule »

Professional Services »

Community & Case Origination
e-Books
Free Tools


WE APPRECIATE WHEN DELINEA SUPPORT LOOKS AT OUR LOGS AND EXPLAINS WHAT THEY
MEAN. SHARING THEIR GREATER EXPERIENCE HELPS US TO BE MORE EFFICIENT AT OUR
JOBS.

Chris Kelly - Global Operations, London Amadeus Services Limited


THERE ARE A FEW COMPANIES THAT I DEAL WITH THAT HAVE SHOWN EXEMPLARY PERFORMANCE
WHEN DEALING WITH SUPPORT ISSUES AND DELINEA IS ONE OF THEM. THEY BEND OVER
BACKWARDS TO MAKE SURE WE HAVE EVERYTHING WE NEED AND THAT THEIR PRODUCTS ARE
WORKING PROPERLY. I REALLY DO APPRECIATE IT. THANK YOU.

Steve Allen - Unix/Linux Admin, Aerospace Industry


DELINEA HAS VERY KNOWLEDGEABLE TECHNICAL TEAM AND WE ARE VERY HAPPY WITH THE
SUPPORT THEY PROVIDE US WHENEVER WE NEED IT. THANK YOU AND PLEASE KEEP UP THE
GOOD WORK.

Venkatesh Chakrapani - Interval International, Inc.


SUPPORT IS ALWAYS ENJOYABLE! I NEVER SEEM TO HAVE A BAD EXPERIENCE WITH DELINEA
AND I AM ALWAYS KEPT WELL INFORMED ON ALL SERVICE REQUESTS.

Wayne Dale - Applications Security Engineer, FastMed


DELINEA IS ONE OF THE BEST COMPANIES/PRODUCTS I HAVE WORKED WITH. THE PRODUCT IS
WELL-ENGINEERED WITH EASE OF INSTALLATION AND SUPPORT IN MIND. IF SUPPORT IS
NEEDED, EVERYTHING AND EVERYONE IS PREPARED TO (SUCCESSFULLY!) SOLVE THE PROBLEM
IN A PROFESSIONAL AND TIMELY MANNER.

Thomas Hirsch - Benelog GmbH & Co. kG

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GLOBAL TECHNICAL SUPPORT TELEPHONE CONTACTS


AMERICAS

Hours: 8 am – 8 pm ET

+1 202 991 0540


EMEA

Hours: 8 am – 8 pm GMT

UK: +44 20 3880 0017
Germany: +49 69 667737597

 
 


APAC

Hours: 8 am – 8 pm PHT

Philippines: +63 2 231 3885
Singapore: +65 3157 0602
Australia: +61 3 8595 5827
New Zealand: +64 9-887 4015




OBSERVED HOLIDAYS


SUPPORT SERVICES WILL BE AVAILABLE IN REDUCED CAPACITY DURING THE OBSERVED
HOLIDAYS.


AMERICAS

3-Jan New Years Day 17-Jan Martin Luther King Day 21-Feb Presidents Day 30-May
Memorial Day 20-Jun Juneteenth 4-Jul Independence Day 5-Jul Independence Day Two
5-Sep Labor Day 24-Nov Thanksgiving 25-Nov Day After Thanksgiving 23-Dec
Christmas Eve 26-Dec Christmas Day (Observed)


EMEA

3-Jan New Years Day 15-Apr Good Friday 18-Apr Easter Monday 2-May Early May Bank
Holiday 2-Jun Spring Break Holiday    3-Jun   Platinum Jubilee 29-Aug Summer
Bank Holiday/Eidul Adha/ National Hero Days 26-Dec Boxing Day 27-Dec Christmas
Day (Observed)


APAC

1-Jan New Years Day    3-Jan    New Years Holiday    26-Jan    Australia Day
14-Mar Adelaide Cup Day 15-Apr Good Friday    16-Apr    Good Friday (Day After)
   18-Apr    Easter Monday    25-Apr   Anzac Day 13-Jun Queen's Birthday 3-Oct
Labour Day 24-Dec Christmas Eve 25-Dec Christmas Day    26-Dec   Proclamation
Day    27-Dec   Proclamation Day Holiday    31-Dec   New Year's Eve

SUPPORT PLANS DESIGNED TO MEET YOUR SPECIFIC NEEDS

Increase the productivity of your IT staff with an extended team at Delinea
determined to help you succeed and achieve a higher return on your investment.

Our support plans include the right combination of proactive and reactive
support, training, Annual Operations Health Checks, best practice
recommendations and other resources designed to:

 * Drive Delinea adoption
 * Increase user productivity
 * Ensure business continuity and minimize risk

A designated team of trusted advisors who will ensure engagement and success
with the Delinea solution deployment and help you get the most out of your
purchased products and services, as well as expedite resolutions to obstacles
that may be encountered along the way.

Download Now


LET'S GET STARTED

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YouTube
 * Products
   * Account Lifecycle Manager
   * Cloud Access Controller
   * Connection Manager
   * Cloud Suite
   * Database Access Controller
   * DevOps Secrets Vault
   * Privilege Manager
   * Privileged Behavior Analytics
   * Secret Server
   * Server Suite

 * Solutions
   * Audit & Compliance
   * Incident Response
   * Remote Workforce
   * Service Account Management
   * Zero Trust / Least Privilege

 * Services
   * Professional
   * Training

 * Support
   * Get Support
   * Find Help

 * Partners
   * Program Overview
   * Partner Directory
   * Partner Portal
   * Partnership Inquiries
   * Register a Deal
   * Register a Referral
   * Strategic Partnerships

 * Resources
   * Analyst Reports
   * Case Studies
   * Datasheets
   * Demos
   * eBooks
   * Free Tools
   * Infographics
   * Solutions Briefs
   * Trials
   * Videos
   * White Papers

 * Company
   * About Delinea
   * Why Delinea
   * Contact Us
   * Customers
   * Careers
   * News
   * Trust Center
   * Delinea Social

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