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Postman Guide
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🥳
About Postman
Campaign Guide - General
🚀
How to send a campaign?

Campaign Guide - Email
📧
Email Campaigns - Basics

🔐
Sending Password-Protected Emails

Campaign Guide - SMS
📲
SMS Campaigns - Basics

🪜
SMS Onboarding Overview

🤔
What else do I need to know about sending SMSes?

Campaign Guide - Telegram
🤖
Telegram Campaigns - Basics

BTN, Gov.sg and SMS API
📞
The official Gov.sg channel

📱
SMS API Guide
Email API Guide
📖
Overview

🗝
Email API Key Management

📨
Programmatic Email API

📨
Programmatic GovSG WhatsApp API

🎓
Frequently Asked Questions
FAQ
Postman Uptime
For Recipients

For Senders

Legal
Terms & Conditions
Privacy Policy
Contact Us
GitHub

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ABOUT POSTMAN



Postman is a mass messaging tool for the Singapore Government. These messages
can be sent via our web app directly (see campaign guide) or via sms/email API
integration (see sms API guide/emailAPI guide).
We've sent out more than 100 million messages from over 90 agencies. These
include quarantine orders, COVID-19 test results, and employer notices.
Start using Postman by logging in with your @agency.gov.sg email address!
WHAT CAN POSTMAN WEB APP DO?

Easily customize messages to reach a wide audience: Create a message template,
upload a file containing customization parameters, and we will handle the rest
for you.
Mass send emails: Just click Send campaign and Postman will send those messages
out to your intended audience via email.
Mass send SMSes: Enter your Twilio credentials under Settings, and Postman will
send those messages via SMS. No integration with Twilio is needed.
View stats: Keep track of your campaign's progress as it is sending and check
back when it is completed.
Scheduled sending: Create your campaign but send it out at a later time.

WHAT CAN POSTMAN EMAIL API DO?

We provide a modern, cost-effective, and compliant PaaS for government agencies
to send programmatic emails and messages. Head over to the email API guide to
find out more.
WHAT CAN POSTMAN SMS API DO?

Head over to our sms API guide to find out more.
IS POSTMAN SECURE?

Emails, SMSes and Telegram messages are not 100% secure. Users should be wary of
putting sensitive information directly in your message body. Depending on the
level of sensitivity, users can consider using recipient-specific, high-entropy
links or requiring further authentication to see sensitive information.
CAN POSTMAN BE ACCESSED ON THE GOVERNMENT INTRANET?

The Postman web app can be accessed on GSIBs that allows Secure Internet
Surfing.
WHAT DATA CAN POSTMAN HANDLE?

We use cloud infrastructure so we can handle up to Confidential (Cloud-Eligible)
data. For more information, you may refer to the section of our guide on IM8
Policies (.gov.sg login required).
Normal email/SMS
Non-sensitive to sensitivity low-normal
Transaction
Notification
Information broadcast
Receipts
Reminders

Password-protected email
Sensitivity high/restricted
COVID-19 test result
Blood test result
Exam test result

DIFFERENCE BETWEEN THE WEB APP AND PROGRAMMATIC APIS

Web App: Users can access Postman by going to https://postman.gov.sg. The web
app has a user interface that allows users to send templated messages via
campaigns.
Programmatic APIs: Users who manage their own systems could also call our APIs
to send messages programmatically. In order to use this feature, you need to
generate an API key from Settings in the Postman web app. You can find more by
going to our sms API guide/emailAPI guide here.
Access Type
Channels
Type of Use Case
Prerequisite
Web app
Email, SMS, and Telegram Bot
Manual intervention required
@agency.gov.sg email access to log in
You will need to request for a @agency.gov.sg email address from your respective
agency if you do not have one.
API
Email & SMS
System-generated
Engineering or IT team to send messaging info from the source system to Postman.

OPEN-SOURCE CONTRIBUTION

Postman is open-sourced. Visit our GitHub repo to start contributing to our
code. Contributing guidelines can be found here.

Next - Campaign Guide - General
How to send a campaign?

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What can Postman Web App do?
What can Postman email API do?
What can Postman sms API do?
Is Postman secure?
Can Postman be accessed on the government intranet?
What data can Postman handle?
Difference between the Web App and Programmatic APIs
Open-source contribution
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🥳
About Postman
Campaign Guide - General
🚀
How to send a campaign?

Campaign Guide - Email
📧
Email Campaigns - Basics

🔐
Sending Password-Protected Emails

Campaign Guide - SMS
📲
SMS Campaigns - Basics

🪜
SMS Onboarding Overview

🤔
What else do I need to know about sending SMSes?

Campaign Guide - Telegram
🤖
Telegram Campaigns - Basics

BTN, Gov.sg and SMS API
📞
The official Gov.sg channel

📱
SMS API Guide
Email API Guide
📖
Overview

🗝
Email API Key Management

📨
Programmatic Email API

📨
Programmatic GovSG WhatsApp API

🎓
Frequently Asked Questions
FAQ
Postman Uptime
For Recipients

For Senders

Legal
Terms & Conditions
Privacy Policy
Contact Us
GitHub

Powered By GitBook