www.dhl.com Open in urlscan Pro
23.202.134.80  Public Scan

Submitted URL: http://www.dhl.com/track
Effective URL: https://www.dhl.com/sg-en/home/tracking.html?locale=true
Submission: On February 20 via api from SG — Scanned from SG

Form analysis 4 forms found in the DOM

GET /sg-en/home/search.html

<form action="/sg-en/home/search.html" method="GET" class="c-nav-primary--searchform js--nav-primary--searchform">
  <input class="c-nav-primary--searchbar js--nav-primary--searchbar" id="searchbar" autocomplete="off" max-num-list="5" type="text" placeholder="Search dhl.com" name="q">
  <label for="searchbar" class="c-nav-primary--searchbar-label has-icon icon-search">Search</label>
  <div class="c-nav-primary--searchbar-quicklinks js--nav-primary--searchbar-quicklinks">
    <ul class="shadow-small">
    </ul>
  </div>
</form>

GET /sg-en/home/tracking.html

<form class="c-voc-tracking-bar--form js--tracking-bar--form" action="/sg-en/home/tracking.html" method="GET" autosubmit="true" novalidate="">
  <div class="c-voc-tracking-bar--input-outer-group">
    <div class="c-voc-tracking-bar--input-inner-group" data-form-value-state="unset">
      <!-- client-side validation of .c-voc-tracking-bar--input is handled through HTML5 attributes (like [required]) -->
      <input class="c-voc-tracking-bar--input js--tracking-bar--input" id="c-voc-flyout-tracking--input" name="tracking-id" type="text" data-error-message="Please enter your tracking number(s)" required="">
      <label class="c-voc-tracking-bar--element-label" for="c-voc-flyout-tracking--input">Enter your tracking number(s)</label>
      <button class="c-voc-tracking-bar--button js--tracking-bar--button base-button " type="submit"
        data-tracking="{&quot;component&quot;:&quot;dhl/components/navigation/flyout-tracking-element&quot;,&quot;topic&quot;:&quot;Track Your Shipment&quot;}"> Track </button>
    </div>
  </div>
  <p tabindex="-1" class="c-form--element-base c-form-step--error-message js--tracking-invalid--focus">Enter your tracking number(s)</p>
</form>

GET /sg-en/home/search.html

<form action="/sg-en/home/search.html" method="GET" class="c-nav-primary--searchform js--nav-primary--searchform">
  <input class="c-nav-primary--searchbar js--nav-primary--searchbar js--nav-primary--searchbar-quick" id="fixedsearchbar" auto-complete="" max-num-list="5" type="text" placeholder="Search dhl.com" name="q">
  <label for="fixedsearchbar" class="c-nav-primary--searchbar-label has-icon icon-search">&nbsp;</label>
  <div class="c-nav-primary--searchbar-quicklinks js--nav-primary--searchbar-quicklinks">
    <ul class="shadow-small">
    </ul>
  </div>
</form>

GET #

<form class="c-voc-tracking-bar--form js--tracking--input-form js--tracking-bar--form" action="#" method="GET" data-track-and-trace-form="utapi" autosubmit="true">
  <div class="c-voc-tracking-bar--input-outer-group">
    <div class="c-voc-tracking-bar--input-inner-group" data-form-value-state="unset">
      <input class="c-voc-tracking-bar--input js--tracking--input-field js--tracking-bar--input js--voc-tracking--input-field" id="c-tracking--input" type="input" name="tracking-id" data-error-message="Please enter your tracking number(s)">
      <label class="c-voc-tracking-bar--element-label" for="c-tracking--input">up to 10 codes</label>
      <button class="c-voc-tracking-bar--button js--tracking--input-submit  base-button " type="submit" data-tracking="{&quot;component&quot;:&quot;dhl/components/general/utapi-trackandtrace&quot;}"> Track </button>
    </div>
  </div>
  <p tabindex="-1" class="c-form--element-base c-form-step--error-message js--tracking-invalid--focus"> Please enter your tracking number(s)</p>
</form>

Text Content

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TRACK & TRACE

Enter your tracking number
up to 10 codes Track

Please enter your tracking number(s)




Did you want to track a DHL Express Reference? You can do so on MyDHL+ You can
do so on MyDHL+

--------------------------------------------------------------------------------


FREQUENTLY ASKED QUESTIONS

for Track and Trace


   
 * What Is a Tracking Number & Where Can I Find It?
   
   A tracking number or ID is a combination of numbers and possibly letters that
   uniquely identifies your shipment for national or international tracking.  
   
   Usually, the shipper or online shop is able to provide the tracking number or
   ID. If you have ordered a product in an online shop, the confirmation email
   or shipment tracking notification often contains the tracking number or ID.
   If not, please contact your shipper or online shop.
   
   For examples of the tracking numbers used on DHL shipments, please click
   here. 

   
 * When will my tracking information appear?
   
   Tracking events usually appear 24-48 hours after receiving the Track and
   Trace ID. In general, once the shipment has reached our facility, a tracking
   event will appear.

   
 * Why is my tracking number/ID not working?
   
   Please make sure you entered the correct tracking number in the correct
   format (explanations and examples of national and international tracking
   numbers are further up this site). If your tracking ID is not working, please
   contact your shipper or online shop.

   
 * If I do not have my tracking number, is it still possible to track my
   shipment?
   
   If you do not have a tracking number, we advise you to contact your shipper.
   However, if you have other shipping reference numbers, they may work using
   shipment tracking systems of the specific business unit in charge of the
   shipment (for example: DHL Express or DHL Freight).


FREQUENTLY ASKED QUESTIONS

for Track and Trace


   
 * Why is my shipment tracking status unchanged?
   
   Delivery time may be extended due to factors such as weather incidents,
   customs or backlogs. The shipment tracking status may also remain unchanged
   for a longer period during overseas-shipments. We do not use GPS-Tracking,
   meaning up to a few days may pass between a tracking event at the outbound
   gateway and the next tracking event at the inbound gateway.
   
   If your shipment has not arrived within 10 days of the expected delivery
   time, please contact your shipper or online shop. The shipper or online shop
   can start an investigation for lost items.

   
 * When will my shipment be delivered?
   
   Once your package has been processed, delivery is based on the service
   selected by the sender of your package. This is usually no longer than 2-3
   business days.

   
 * There were shipments displayed, but mine wasn't listed.
   
   Sometimes several shipments use the same tracking number. If that is the
   case, we display the first ten results. Please try using a pieceID /
   container number if available.

 

 

 


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which enable us, for example, to determine how frequently our internet pages are
visited, the number of visitors, to configure our offers for maximum convenience
and efficiency and to support our marketing efforts. These technologies
incorporate data transfers to third-party providers based in countries without
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