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LOCAL EXPERTISE, EUROPEAN EXPERIENCE AND TECHNOLOGY.



European Customer Synergy S.A. (ECS) is a Pan-European facilities management
company, headquartered in Brussels (B), delivering a full suite of facilities
management services varying from single services to integrated facilities
management solutions.

More about us




Accumulated turnover

4

billion
euros




Follow us on
LinkedIn


Employees

more
than

135.000



Located in

41

countries

& 400

offices




Follow us on
LinkedIn




OUR


SEGMENTS


CORPORATE OFFICE



In the field of corporate facility management, our services make us a true
pioneer. We excel in optimizing workspace usage, refining maintenance processes,
and enhancing employee welfare. Our approach cultivates efficiency, curtails
operational expenses, and offers centralized control over pivotal services
including cleaning, security, and utilities, fostering amplified productivity
and a thriving work milieu.

 





SHOPPING CENTER/ RETAIL



ECS specializes in shopping center/retail facility management solutions that
ensure seamless operations. From maintaining cleanliness and security to
optimizing tenant management, our services create appealing and secure shopping
environments. This translates to higher foot traffic, improved tenant
satisfaction, increased profitability, and simplified maintenance, all
contributing to a positive customer experience.

 



INDUSTRY



(Pharma/Chemical, Metal, Car): Our Facilities Management solutions in the
industrial sector guarantee operational efficiency, safety compliance, and asset
upkeep. They minimize production disruptions, ensure regulatory adherence, and
manage equipment maintenance. This boosts productivity, reduces risks, and
sustains smooth operations, resulting in enhanced product quality and a
competitive edge.

 






TECHNOLOGY



Facilities Management solutions in the technology sector optimize workspace
layouts, manage IT infrastructure, and enhance energy efficiency. They support
innovation, reduce operational costs, and ensure a conducive environment for
tech teams. This fosters productivity, technological advancement, and a
competitive edge in the rapidly evolving industry.

 



PHARMA



ECS' facility management solutions for the pharmaceutical industry ensure
regulatory compliance, sterile environments and efficient operations. They
improve the quality of drug production, reduce downtime and optimize resource
allocation. This leads to optimized processes, cost savings, and ultimately the
delivery of safe and effective pharmaceutical products.

 





DATA CENTER



ECS Facilities Management solutions in the data center sector ensure
uninterrupted operations, efficient cooling, and security protocols. They
maintain optimal conditions for servers, minimize downtime, and manage equipment
maintenance. This results in reliable data storage, enhanced cybersecurity, and
consistent performance critical for digital operations.

 





WE OFFER TAILORED INTEGRATED FACILITIES MANAGEMENT SOLUTIONS.

Each customer is different. That is why ECS offers tailored integrated
facilities management solutions. Based on a thorough analysis of your needs,
requirements and strategic objectives and after consulting your stakeholders, we
develop and present an industry leading solution.




SOFT SERVICES

ECS helps tenants and owners to enhance the well-being of their employees and to
promote brand awareness by providing a comprehensive range of soft services.

More



HARD SERVICES

ECS offers a wide range of reactive and proactive maintenance services to ensure
the safety and welfare of your employees and guests, and which are generally
required by law.

More



OFFICE SERVICES

ECS offers a wide range of reactive and proactive maintenance services to ensure
the safety and welfare of your employees and guests, and which are generally
required by law.

More




LATEST


NEWS

ECS NEWSLETTER - JULY 2024

We are delighted to present our ECS Newsletter, which is the first edition of
2024.

Read more


ECS NEWS

We are delighted to present our ECS Newsletter, which is the second edition of
this year.

Read more


DREES & SOMMER REPORT

ECS is glad to share the Drees & Sommer Facility Management report, offering
transparency on Facility Management providers in the European market and
highlighting industry pioneers. For the third consecutive year, ECS has secured
its position among the top pan-European Facility Management organisations! This
achievement underscores the success of our innovative approach, proving that our
commitment to exceeding expectations is delivering significant results.

Read more


HAPPY ANNIVERSARY DOLMANS

The year 2023 is a special year for our Shareholder Dolmans Facility Management.
This year, Dolmans celebrates its 65th anniversary and throughout the year, they
have organised various activities to celebrate this special anniversary.

Read more





CONTACT


IF YOU HAVE ANY FURTHER QUESTIONS DON’T HESITATE TO CONTACT US.



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