www.chainalysis.com Open in urlscan Pro
2620:12a:8000::4  Public Scan

Form analysis
4 forms found in the DOM

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PRIVACY POLICY

Last updated: December 6, 2022


ABOUT THIS PRIVACY POLICY

This Privacy Policy explains how Chainalysis collects, uses, and discloses
personal information in the operation of the chainalysis.com website and
associated webpages (the “Chainalysis Website”), and our web-based services such
as Chainalysis Academy, webinars and trainings by the company, and our online
products, services, and applications (collectively with the Chainalysis Website,
the “Service(s)”). It also describes some of the individual rights that you may
have regarding your Personal Data. This Privacy Policy is not a contract and
does not create any legal rights or obligations not otherwise provided by
applicable law.

Jurisdiction-specific disclosures in this Privacy Policy are intended to apply
only to those individuals who reside in those jurisdictions and their respective
data privacy laws, as applicable. Accordingly, please note that references in
this Privacy Policy to the European General Data Protection Regulation (GDPR)
and related individual rights are aimed at citizens of the European Economic
Area only, and, similarly, references to the United Kingdom (UK) GDPR and
related individual rights are aimed at UK citizens only.

 * Responsible Chainalysis Entity
 * What Do We Mean by “Personal Data”?
 * How Do We Collect Personal Data?
 * How Do We Use Personal Data?
 * How Do We Disclose Personal Data?
 * Third-Party Services
 * Public Blogs and Forums
 * Cookies
 * Marketing Communications
 * Data Transfers from the EEA and UK
 * EU-U.S. and Swiss-U.S. Privacy Shield Statement
 * Data Retention
 * Your Privacy Rights
 * Additional Jurisdiction-Specific Disclosures
 * Do Not Track
 * Children’s Personal Data
 * Changes to this Privacy Policy
 * Security
 * How to Contact Us


RESPONSIBLE CHAINALYSIS ENTITY

A reference to “Chainalysis,” “we,” or “us” in this Privacy Policy is a
reference to Chainalysis Inc. and its relevant affiliates that are involved in
the collection, use, disclosure, or other processing of Personal Data as
described in this policy. We are a blockchain analysis company providing
blockchain analytics, compliance, and investigation offerings to banks,
businesses, and governments.

Data privacy laws sometimes differentiate between “controllers” and “processors”
of personal information. A “controller” determines the purposes and means (i.e.,
the why and how) of processing personal information. A “processor”, which is
sometimes referred to as a “service provider,” on the other hand, processes
personal information on behalf of a controller and is subject to the latter’s
instructions and corresponding contractual restrictions. Chainalysis Inc. and/or
its relevant affiliates act as the controller of Personal Data (as defined
below) for the data processing activities described in this Privacy Policy,
unless otherwise noted. This Privacy Policy does not generally apply to the
company’s processing activities in its capacity as a processor or service
provider.


WHAT DO WE MEAN BY “PERSONAL DATA”?

In this Privacy Policy, we describe our practices regarding information that
relates to you as an identified or identifiable natural person (“Personal
Data”). This Privacy Policy relates only to Personal Data, and not to any data
we handle that is anonymous or has been anonymized (whether in an aggregated
form or not).


HOW DO WE COLLECT PERSONAL DATA?

We may collect Personal Data when you access the Chainalysis Website, register
or subscribe for the Service, subscribe to a webinar or marketing
communications, become a trainee at the Chainalysis Academy, become a user of
our forum, contact us, send us feedback, otherwise interact with us, and when we
perform our Services in general. This Personal Data is collected either directly
from you, such as when you register with us, or automatically, such as when you
browse or use the Chainalysis Website, or when we collect Personal Data from
other sources for our Services, which may include receiving Personal Data from
suppliers we have engaged or third-party data sources. The Personal Data we
collect depends on the particular Services you have requested and/or activities
being carried out and could include:

 * Contact Details, such as your name, address, phone number, and email address;
 * Payment Information, such as credit card number, expiration date, and billing
   address;
 * Business Information, such as your role, company name, and website name;
 * Agent and End User Information, including any email addresses and names or
   aliases of any agents or end users you authorize to log into and utilize the
   Service in connection with your account as a Chainalysis customer (“Agent” or
   “End User”, as the case may be);
 * Log-In and Connection Information, such as the information you provide to set
   up your use the Service;
 * Log File Data, including IP addresses, operating system, browser type,
   browser id, date/time of visit, and pages visited;
 * Device Information, such as device type, operating system, and software
   version;
 * Forum Information, such as content of posts and interactions with such posts
   within the Chainalysis forum;
 * Transaction Information, including details of purchases or subscriptions with
   us or courses, followed;
 * Analytics or Clickstream Data, including the electronic path you take to our
   Services, through our Services and when exiting our Services, as well as your
   usage and activity on our Services, such as the links and objects you view,
   click or otherwise interact with.
 * Marketing Preferences, including the method of communication you prefer;
 * Education Information, including university, instructor or education
   provider, and university single sign-on details (if you choose to give this
   to us);
 * Cookie Data, meaning data collected via cookies on the Chainalysis Website;
 * Personal Details, including other personal details about you that are related
   to the Service and use thereof or your relationship with Chainalysis; and
 * Inquiry and Feedback Information, such as the content of your email, chat, or
   call with us when you ask us a question or provide us with any feedback.

When you request or use our Services, we may ask for certain Personal Data from
you in order to provide such Services. If you choose not to provide such
information, then you might not be able to take advantage of some of the
Services.


HOW DO WE USE PERSONAL DATA?

Chainalysis may use the above-mentioned Personal Data to:

 * provide and administer the Service, including Chainalysis Academy, to
   customers, subscribers, trainees, and their Agents and End Users;
 * liaise with universities and education providers and instructors to provide
   and administer the Chainalysis Academy;
 * provide and run the Chainalysis forum for Agents and End Users;
 * contact and communicate with you and your Agents and End Users about the
   Service, including to help you manage your account(s);
 * tailor the Service to its customers’ needs;
 * carry out account administration and billing activities;
 * implement security controls such as identity verification and authentication;
 * analyze data to provide you with relevant information about our company,
   products or Service;
 * provide you with promotional and other marketing materials, including any
   training seminars and webinars;
 * carry out research (including for statistical purposes) to improve and
   develop our products and the content and functionality of the Service, and to
   understand more about how our Service is used;
 * otherwise operate, maintain, further develop, and provide the Service; and
 * exercise our rights or comply with legal obligations.

 


HOW DO WE DISCLOSE PERSONAL DATA?

Chainalysis shares your Personal Data, including the categories outlined in this
Privacy Policy, with third parties for the purposes described below. We may also
share your Personal Data among other subsidiaries or affiliates that either
follow this Privacy Policy or have practices at least as protective as those
described in this Privacy Policy.

Third-Party Service Providers and Vendors
In certain circumstances, third-party service providers or vendors that
Chainalysis has engaged to perform business functions on our behalf might have
access to your Personal Data. Such parties may include:

 * Service and hosting partners to provide the necessary hardware, software,
   networking, storage, and other services we use to operate the Service and
   maintain a high-quality user experience;
 * Bank(s); and,
 * Professional advisors, such as accountants, lawyers, consultants, and tax
   specialists.

We allow our service providers to handle your Personal Data to the extent we are
satisfied they take the appropriate measures, depending on the jurisdiction they
are based in and the data subjects they deal with, to protect your Personal
Data. Where applicable, these measures may include professional obligations of
confidentiality and privilege. We also impose contractual obligations on service
providers to ensure they can only use your Personal Data to provide services to
us and to you or to receive our Services.

Third-Party Partners
We may make available to you services or products in collaboration with third
parties, for example, those that are jointly offered by Chainalysis and its
third-party partners or other businesses. We will make reasonable efforts to let
you know when a third party is involved, in which case we may share your
Personal Data with that third party.

In particular, if you register in order to participate in an event, webinar, or
training organized by us, or download or access material on our website, we may
share your Personal Data with partners that co-organize or sponsor these
activities and projects. If required by applicable law, we will seek your
consent or opt-in to such sharing, for instance, via the registration form or
another affirmative action by you. In these circumstances, your information will
be subject to the relevant partner’s privacy statements. If you do not wish for
your information to be shared in this manner, you may choose to not register for
the event or otherwise participate, or not access the material, as the case may
be. Or, you can opt out in accordance with the choices provided to you in this
Privacy Policy.

Payment Processors
We may share Personal Data with, or direct customers to provide such
information, to payment processors who process payment for services on our
behalf.

Marketing Partners
In some instances, we may share Personal Data with our marketing partners,
including ad networks, social networks, retargeting partners, and marketing
communication providers, in order to communicate with you about our products and
services and market our products and services to you. See our Cookies Policy for
more information on your choices regarding interest-based advertising and
targeted advertising.

Business Transactions
Chainalysis may take part in or be involved with a corporate business
transaction, such as a merger, acquisition, joint venture, or financing or sale
of company assets. We may assign or transfer this Privacy Policy and your
Personal Data to a third party in connection with such a corporate business
transaction, for example, during negotiations or as an asset. Personal Data may
also be disclosed in the event of insolvency, bankruptcy, or receivership.

Legal Obligations and Rights
In addition to the purposes described above, we disclose Personal Data to third
parties, such as legal advisors and law enforcement, to respond to subpoenas,
court orders, or legal process, or to establish or exercise our legal rights or
defend against legal claims. We may also share such Personal Data if we believe
it is necessary in order to investigate, prevent, or take action regarding
illegal activities, suspected fraud, situations involving potential threats to
the physical safety of any person, violations of our agreement for services, or
as otherwise required by law.

Transfers Directed or Permitted by You
We may disclose Personal Data about you to certain other third parties at your
direction or with your consent or permission.


THIRD-PARTY SERVICES

The Chainalysis Website and/or the Service may contain links to websites and
applications other than the Service, including websites, services, and
applications operated by affiliates and other third parties. The Chainalysis
Website sometimes may also include third-party Social Media features, such as
the Facebook Like or Share buttons and Widgets or interactive mini-programs,
that run on our site. These third-party features may collect your IP address and
which web page you are visiting on the Chainalysis Website, and may set a cookie
to enable the feature to function properly. Social Media features and Widgets
are either hosted by a third party or hosted directly on the Chainalysis
Website.

If you submit Personal Data to any third parties or through third-party services
or applications, the processing of your Personal Data is governed by their
privacy policies, however, we will take the steps described in our Cookies
Policy to make you aware of any third-party cookies being placed and to provide
you with information on how to exercise control over them, when available.


PUBLIC BLOGS AND FORUMS

We may also offer publicly-accessible blogs or community forums in our Service
or the Chainalysis Website. You should be aware that any information provided in
these areas may be read, collected, and used by others who access them. To
request removal of your Personal Data from our blog or community forum, you may
remove your posted content by deleting your message, or alternatively,
contacting us at privacy@chainalysis.com. In some cases, we may not be able to
remove your Personal Data, in which case we will let you know if we are unable
to do so and why. Please note that your use of any such blogs or forums is
always subject to the terms and conditions applicable to such blogs or forums.


COOKIES

To enable our systems to recognize your browser or device and to provide and
improve our Services, we use cookies and similar technologies. For more
information about how we use them, how you can control them, and your choices
regarding interest-based advertising and targeted advertising please see our
Cookies Policy.


MARKETING COMMUNICATIONS

Where we have your consent to do so or where otherwise permitted by law, we may
send you information about the Services, including features you may be
interested in, for example, by postal mail, email or telephone. Some of these
communications may include marketing materials. If you would like to opt out of
getting marketing communications from Chainalysis please contact us at
privacy@chainalysis.com or follow the available opt-out or unsubscribe
instructions included in each communication. Please note that we may still
continue to send you transactional and other non-marketing communications, for
example, messages about products or services you or your organization have
requested, events you’ve registered for, announcements about service levels or
security-related issues, etc., even after you’ve opted out.


DATA TRANSFERS FROM THE EEA AND UK

Some of the third parties with whom we share Personal Data may be based outside
the European Economic Area (EEA) or the United Kingdom (UK). Chainalysis only
transfers Personal Data to countries outside the EEA and UK if that country or
the recipient has an adequate level of protection according to applicable data
protection laws, such as the European GDPR and UK GDPR. For example, we may rely
on the standard contractual clauses published by the European Commission and
similar measures under UK laws when we share your Personal Data within the
Chainalysis corporate group.


EU-U.S. AND SWISS-U.S. PRIVACY SHIELD

As of July 16, 2020, we no longer rely on the Privacy Shield as an adequacy
mechanism to address European data protection requirements regarding the
transfer of personal data to the U.S. However, Chainalysis continues to comply
with the relevant Privacy Shield Principles for the personal data it previously
received from the European Union, United Kingdom, and Switzerland in reliance on
the Privacy Shield. Click here to learn more.


DATA RETENTION

Chainalysis will retain Personal Data we process on behalf of our customers or
users for as long as needed to provide the Service to our customers, subject to
our compliance with this Privacy Policy and any relevant customer agreements. We
may further retain and use this Personal Data as necessary, including by not
limited to:

 * complying with our legal obligations (including in defense or pursuit of a
   legal claim),
 * maintaining accurate accounting, financial, and other operational records,
 * resolving disputes, and
 * enforcing our agreements.

We have established internal policies for the deletion of Personal Data from
customer accounts following the termination of a customer’s subscription to the
Service pursuant to our agreements with such customers.


YOUR PRIVACY RIGHTS

To the extent granted by applicable law, you may have certain rights to control
or seek information about Chainalysis’ processing of your Personal Data.
Depending on your jurisdiction, and subject to its relevant exemptions and
exceptions, these rights may include, among others, the right to:

 * Access or obtain a copy of the Personal Data we process about you,
 * Correct inaccuracies in your Personal Data,
 * Delete your Personal Data,
 * Opt out of targeted advertising,
 * Opt out of the sale of your Personal Data,
 * Not be subject to decisions based solely on automated data processing, e.g.,
   “profiling”, and that result in material legal consequences; and
 * Not be discriminated against by Chainalysis for exercising these rights,
 * Obtain certain information about how we process your Personal Data,
 * Appeal our decisions to your local regulator.

How to Exercise Your Rights:
If you would like to exercise your legal rights with respect to Personal Data
that we process as a “controller,” please contact us at privacy@chainalysis.com.
In some cases, we may need to request additional information from you to verify
your identity as the relevant person to whom these rights are granted. We will
let you know whether we can comply with your request in the applicable time
period for your jurisdiction. Please note that some of the legal rights you have
may be inapplicable to Chainalysis’ data processing activities. For example, we
do not sell Personal Data at this time, as those terms are defined under
applicable data privacy laws.

Customers of our web-based Services may be able to update or change the Personal
Data they previously provided to Chainalysis by logging into the relevant
Service and editing such information, where applicable. Depending on your
choices, however, certain Services may become more limited for you or
unavailable.

Please see the section “Marketing Communications” for information on how to
manage marketing communications we send based on your Personal Data.

For more information about your choices regarding interest-based advertising and
targeted advertising, please see our Cookies Policy.

As described above, we may also process Personal Data as a processor on behalf
of a customer that is the controller of the Personal Data. If your Personal Data
has been submitted to us in our role as a processor by or on behalf of a
Chainalysis customer and you wish to exercise any rights you may have under
applicable laws, please inquire with them directly.


DO NOT TRACK

Do Not Track (“DNT”) is a web browser setting a user can set to request that web
applications disable their tracking of that user. When the setting is turned on,
the web browser sends a special signal to websites, analytics companies, ad
networks, plug-in providers, and other web services to stop tracking the user’s
browsing activity. There is, however, no common standard adopted by industry
groups, technology companies, or regulators on how these signals should be
interpreted. As a result, we do not currently commit to responding to web
browser DNT signals on the Chainalysis Website. If you would like to learn more
about DNT, please visit All About Do Not Track (DNT).


CHILDREN’S PERSONAL DATA

Chainalysis does not intend to, or knowingly, collect or solicit any Personal
Data from children under the age of thirteen (13), nor are the Services directed
to children under the age of thirteen (13). If you are under the age of thirteen
(13), please do not use our Service or otherwise provide us with any Personal
Data either directly or by other means. We encourage parents and legal guardians
to monitor their children’s Internet usage and to help enforce our Privacy
Policy by instructing their children never to use our Service or provide
Personal Data to us. If you have reason to believe that a child under the age of
thirteen (13) has provided Personal Data to Chainalysis or is otherwise included
in our Services, please contact us, and we will use commercially reasonable
efforts to delete that Personal Data.


CHANGES TO THIS PRIVACY POLICY

This Privacy Policy was updated on December 6, 2022. We may change this Privacy
Policy from time to time. If we make any material changes, we will notify you by
email, through the Service, or by posting a prominent notice on the Chainalysis
Website prior to the change becoming effective. We encourage you to periodically
review this page for the latest information on our privacy practices. All
changes shall be effective from the date of publication unless otherwise
provided.


ADDITIONAL JURISDICTION-SPECIFIC DISCLOSURES

We may choose or be required by local data privacy laws to provide different or
additional disclosures relating to the processing of Personal Data about
residents of certain countries, regions, or states. If you reside in the
following jurisdictions, please click on the relevant links below for additional
information:

 * European Economic Area and United Kingdom
 * California


SECURITY

If you believe that you have found a security vulnerability relating to a
Chainalysis product or the chainalysis.com website, please send a bug report to
securitybugreport@chainalysis.com.  Before doing so, please review the
Chainalysis Vulnerability Disclosure Policy for submission guidelines.


HOW TO CONTACT US

Please contact us if you have any questions about this Privacy Policy or the
Personal Data we hold about you by email at privacy@chainalysis.com or by postal
mail at:

 

Chainalysis Inc.

ATTN: Head of Privacy

114 5th Avenue, 18th Floor

New York, NY 10011

 




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