community.docusign.com Open in urlscan Pro
18.239.94.55  Public Scan

URL: https://community.docusign.com/esignature-111?utm_campaign=GBL_US_PRD_AWA_2405_CommunityCTA&utm_medium=email&utm_source=postsend
Submission: On October 18 via api from US — Scanned from DE

Form analysis 2 forms found in the DOM

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Text Content

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ESIGNATURE

Have Docusign eSignature questions? Find answers here!


 * 4,816 Topics
 * 14,422 Replies

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4816 Topics
Recently Active
Most Replies Most views Newest First
H

Houseoframos12Newcomer
asked in eSignature
verify forged Document


I was signed up to a loan contract I never actually signed. The finance company
are refusing to give me certain docs pertaining to the loan. On the loan
agreement they did send, it is docusigned. It has an envelope ID, but should
there be an IP address to track location or how can I prove it is a forged doc?

0
4637
A

25 days ago
T

traineyNewcomer
asked in eSignature
Sending envelope


Why are the form fields blank after I send the document, even though I have
filled them in and can see the completed form before I send?

0
40
T

1 hour ago
J

jjfwcNewcomer
asked in eSignature
Help with access


I have used this program for years. As of yesterday I am unable to receive any
documents. When I requested to resend a link, the link went to an incorrect
email. My email mispelled. I can’t figure out who to call or how to fix it.
neither can the sender. I actually activated a free trial to try and bypass the
issue but no luck. very odd and need some clear simple direction as a lot of my
contracts go thru this program. Sorry don’t understand all the categories.
Please advise.. thank you!!!

0
61
A

1 hour ago
E

EJloveshomecareNewcomer
asked in eSignature
Emailing a Docusign


I am trying to send a docusign to a staffmember. It goes to the companies email
but it does not send to the staffmember. Can you tell me what I am doing wrong?
Thank you!!

0
50
E

2 hours ago
M

msmallNewcomer
asked in eSignature
DocuSign User Question


Can I add additional users to my account (such as other staff in my office)? if
I had the standard plan or do I need the Business Pro plan to do that?

0
101
A

2 hours ago
R

RacheluwcNewcomer
asked in eSignature
Unable to locate Documents Expiring Soon


Hi, at the “Home” tab, it reflects as 1 document is expiring soon but I cannot
locate this document even if I select “All Time” or any document sent to me or
by me etc. Is there a system glitch somewhere?

0
204
A

2 hours ago
P

PAPAITO SERVICESNewcomer
asked in eSignature
CHANGE SUSCRIPTION WITH ACCOUNT SUSPENDED


IS THERE ANY WAY I CAN CHAGE MY SUSCRIPTION WITH MY ACCOUNT SUSPENDED? I DONT
WANT TO CHANGE MY PAYMENT METHOD AND BE CHARGED FOR THE SUSCRIPTION I ALREADY
HAVE

0
41
A

2 hours ago
R

RueNewcomer
asked in eSignature
BUlk mail


How do I fill out the bulk mail templetes?

0
20
R

2 hours ago
D

danbariaultNewcomer
asked in eSignature
New Problem - can't sign my document


I have never had an issue with Docusign before. When I attempt to sign the
document fails to load (imagine a spinning wheel). Any suggestions?

0
11911
N

3 hours ago
D

deanthehokieObserver
asked in eSignature
Sign a document just spins forever


I have an empty Inbox and I clicked the Sign a document button. It just spins
forever.

0
10
D

3 hours ago
mshealyTroubleshooter
asked in eSignature
esig dashboard


I see two dashboards in esig. is there a way that we can create custom
dashboards? Not using insite.

0
20

5 hours ago
A

ArkkosoftNewcomer
asked in eSignature
Signing issues


Hi all; Has anyone had issues signing documents? In my case, I created the
envelope and then when I’m about to sign the document, it doesn’t displays. Can
someone give me a hint or support on how to solve this? Thanks!!

0
50
A

5 hours ago
G

gregham22Newcomer
asked in eSignature
Archie paper questions


im trying to find out if all previously signed forms are saved (archived) in the
DocuSign program?

0
00
G

6 hours ago
R

RossLObserver
asked in eSignature
SSO RelayState


Our organization is using DocuSign SSO. After successful SSO users always land
on https://apps.docusign.com/send/home page. We would like our users to be
redirected the Drafts view instead -
https://apps.docusign.com/send/documents?view=draft Usually in SAML SSO this is
done via RelayState parameter but DocuSign is ignoring this parameter. Is there
a way to force DocuSign to go to a different page/view after SSO? Thanks.

0
21
N

7 hours ago
C

CLedwidgeNewcomer
asked in eSignature
My signature blocks are being dropped after I send to signer


I have sent two documents to different clients and when they get them one or
more of the signature blocks are missing. This causes a delay as I have to
resend the documents more than once. I have double-checked the signature blocks
before I send them - is there a way to prevent this.

0
61
N

7 hours ago
J

Jason MObserver
asked in eSignature
Multiples Signatures and Audit Trail


We have a number of senior stakeholders who need to be able to sign documents as
themselves and on behalf of the company. We know we can create multiple
signatures so each has a unique name AND the same secondary signature I.E. Jim
Smith and Joe Bloggs Inc. Another partner will have Chris Adams and Joe Bloggs
Inc. How do we select which signature is used when signing? Does the system
track which individual signed on behalf of the company in the Certificate of
Completion I.E. does it know it was Jim using Joe Bloggs Inc and not Chris? Can
we make a system level signature that all affected individuals can access
without all logging into the same account I.E a shared signature? Any assistance
greatly received. Jason

0
40
J

7 hours ago
R

RuritsNewcomer
asked in eSignature
hide sender's address


Is possible to hide sender’s address? I need it to make it look like it’s sent
from a company, not an individual. Is there a way to create a sending group
address?

0
31
N

7 hours ago
B

brookejacksonObserver
asked in eSignature
Best course of action for asking for yearly updates?


What is the best option for having a document updated yearly? I have a group of
individuals who have already filled out/signed the document, but I need them to
go in every year or so and make any updates to their circumstances in the
document. Is it best to just send a new one along? Or should I copy the old one
and then re-send? TYIA!

0
131

12 hours ago
D

DmagerdavedspNewcomer
asked in eSignature
I have a partnership agreement that all partners need ro sign


So I have a partnership agreement that 180 partners need to sign. They all need
to sign the same knw. So 180 signatures on a single document. What's the easiest
way to set that up? I assume bulk upload? The Excel file has their name, email,
and they are in the order they need to sign. The document has a line where each
partner needs to sign. It's basically about 20 blank pages with blank lines.
Would I put a name field and a signature field on each line? Do I label the data
property on each signature field and name field? Just curious how k would set
that up on the PDF and then the csv file Thanks!

0
91

12 hours ago
M

MirandaRoberts8Newcomer
asked in eSignature
DOUBLE TEXT / BLURRY TEXT ON DOCUMENTS


When I create an envelope to send it uploads with a double text / blurry text as
pictured. It does not look like this in my files on my computer before
uploading. Please help!

1
21111
V

13 hours ago
K

KarlaNewcomer
asked in eSignature
How to take this message in the signed documents on Developers Account


Please, help. All signed documents are coming with this message. How can I take
it off?

0
125
A

19 hours ago
V

Victoria BognerNewcomer
asked in eSignature
Need to change reminder cadence on 1373 DocuSigns


I uploaded 1373 DocuSign documents, and I forgot to change the reminder from
every day to every 7 days. Is there a way I can update the reminder on all of
these at the same time?

0
41
A

19 hours ago
C

Cooky MonsterNewcomer
asked in eSignature
Sharing signed document verification


After Android Docusign app shares a document that was signed and supposedly sent
to a specific email address you inserted, how do you know that it was sent and
received by that person? I received my copy, but can not tell if a copy was
shared to the other individual.

0
60
C

19 hours ago
L

ljobavaNewcomer
asked in eSignature
There are no Send Envelope option


Hello, I dont see option to Send envelope permission “Allow users to send
envelope “is selected in permission profile, what can cause this issue?

0
195
C

21 hours ago
T

Teri.MaierNew Voice
asked in eSignature
Combining a personal and work user account


One of our secretaries created a free, temporary DocuSign account. We want to
get her set up as a user on our company account, so we created a user account
for her. However, she used her work email address for the temporary account, so
when she tries to log in, she is directed to her temporary account. Is it
possible to merge them? She has one envelope in the temporary account. Ideally,
we would like to move that to the company account. Thanks, Teri

0
102
C

21 hours ago
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PERFORMANCE COOKIES

Performance Cookies

These cookies allow us to count visits and traffic sources so we can measure and
improve the performance of our site. They help us to know which pages are the
most and least popular and see how visitors move around the site.    All
information these cookies collect is aggregated and therefore anonymous. If you
do not allow these cookies we will not know when you have visited our site, and
will not be able to monitor its performance.

TARGETING COOKIES

Targeting Cookies

These cookies may be set through our site by our advertising partners. They may
be used by those companies to build a profile of your interests and show you
relevant adverts on other sites.    They do not store directly personal
information, but are based on uniquely identifying your browser and internet
device. If you do not allow these cookies, you will experience less targeted
advertising.

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