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Submitted URL: http://jobs.plutonode.com/
Effective URL: https://jobs.plutonode.com/
Submission: On January 10 via api from US — Scanned from DE
Effective URL: https://jobs.plutonode.com/
Submission: On January 10 via api from US — Scanned from DE
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PLUTONODE JOBS * About * Features * Positions * Contact * Main Website PLUTONODE JOBS We're looking for passionate individuals to work with us, and improve our company worldwide. Learn More ABOUT Who we are Ever wanted to be a part of a fast growing hosting company? At PlutoNode, we're more than just a company; we're a thriving community of driven individuals who are passionate about making a difference. If you're looking for a fulfilling and dynamic career, consider joining our team at Plutonode. As a PlutoNode team member, you'll be part of a company that values innovation, creativity, and collaboration. We're committed to pushing the boundaries of what's possible in the world of hosting technology. Our culture is built on trust, empowerment, and a shared dedication to excellence. Explore the exciting job opportunities at PlutoNode, and become a part of our mission to transform the way that individuals and businesses view the hosting industry. With multiple roles available, there's something for everyone. Join us, and let's shape the future together. If you'd like to learn more about our company and explore our website, please click the button below. Our Website FEATURES Why work with us? EXPERIENCE ACQUIRED You'll acquire and develop multiple skills, while gaining experience within the hosting industry. IMPROVED KNOWLEDGE You'll gain a deeper understanding into our systems, products and brand. GREAT ENVIRONMENT Be part of a fun, friendly, social, collaborative and flexible working environment. FUTURE OPPORTUNITIES Future opportunities opened up with the experience and knowledge gained. TEAM DISCOUNTS Regardless of your position, you're entitled to an exclusive discount on many of our products. ONGOING TRAINING You'll receieve constant training and 1:1 mentoring, supporting you all the way. POSITIONS Explore Available Roles * TECHNICAL SUPPORT AGENT (SUPPORT TEAM) PlutoNode is in search of proactive Technical Support Agents responsible for resolving technical issues and ensuring a smooth post-sales support experience. Your role will be pivotal in assisting customers with all kinds of technical queries. Requirements: ▪ Applicants must be at least 16 years old at the time of application. ▪ Previous experience in a technical support role within the hosting industry. ▪ The ability to speak and write in fluent English, alongside excellent communication skills. ▪ The ability to work independently or as part of a team, within a fast-paced environment. ▪ Advanced technical knowledge related to the services we offer. ▪ Experience using the Pterodactyl and DirectAdmin control panels. Responsibilities: ▪ You'll be constantly interacting with customers in a high-volume environment. ▪ You'll be expected to handle technical support tickets through our Client Area. ▪ You'll be directly reporting to the Support Manager, and escalating tickets to the appropriate team members. Please Click Here to apply! * BILLING SUPPORT AGENT (SUPPORT TEAM) PlutoNode is in search of proactive Billing Support Agents responsible for addressing billing inquiries and ensuring a smooth post-sales support experience. Your role will be pivotal in assisting customers with all kinds of billing and account related queries. This includes refunds, cancellations, payments, and more. Requirements: ▪ Applicants must be at least 16 years old at the time of application. ▪ Previous experience in a billing support role within the hosting industry. ▪ The ability to speak and write in fluent English, alongside excellent communication skills. ▪ The ability to work independently or as part of a team, within a fast-paced environment. ▪ Advanced technical knowledge related to the services we offer. ▪ Experience using the WHMCS billing software. Responsibilities: ▪ You'll be constantly interacting with customers in a high-volume environment. ▪ You'll be expected to handle billing support tickets through our Client Area. ▪ You'll be directly reporting to the Support Manager, and escalating tickets to the appropriate team members. Please Click Here to apply! * SALES REPRESENTATIVE (SALES TEAM) PlutoNode is in search of proactive Sales Representatives to aide potential customers in their queries, pitch our products to the wider community, and offer pre-sales support. You'll be instrumental in selling our products, and answering any questions regarding them. Requirements: ▪ Applicants must be at least 16 years old at the time of application. ▪ Previous experience in a sales or customer-service role within any industry. ▪ The ability to speak and write in fluent English, alongside excellent communication skills. ▪ The ability to work independently or as part of a team, within a fast-paced environment. ▪ Solid understanding of our products, policies and overall brand. Responsibilities: ▪ You'll be constantly interacting with customers in a high-volume environment. ▪ You'll be expected to handle sales enquiries tickets through our Client Area. ▪ You'll be participating in outreach and sales projects alongside our Marketing Team. ▪ You'll be directly reporting to the Sales Manager, and escalating tickets to the appropriate team members. Please Click Here to apply! * VISUAL DESIGNER (MARKETING TEAM) PlutoNode is in search of proactive Visual Designers to plan and execute the visual design aspect of marketing campaigns. You'll be a core part of our marketing processes and helping to develop PlutoNode's brand image, while working as part of a wider team. Requirements: ▪ Applicants must be at least 16 years old at the time of application. ▪ Previous experience in a marketing or graphic design role, within any industry. ▪ The ability to speak and write in fluent English, alongside excellent communication skills. ▪ The ability to work independently or as part of a team, within a fast-paced environment. ▪ Solid understanding of our overall brand identity, mission and product portfolio. Responsibilities: ▪ You'll be creating visually engaging graphics and illustrations for sales and marketing campaigns. ▪ You'll be developing and maintaining a constant brand identity for the company. ▪ You’ll be directly reporting to the Marketing Manager to plan and execute campaigns. Please Click Here to apply! CONTACT Get In Touch Contact the Human Resources Manager (mason.b@plutonode.com) for all enquiries. Please do not contact us requesting an update on your application. PLUTONODE JOBS © 2023 PlutoNode LTD. All Rights Reserved! Company Number: 14835287