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PRIVACY AND COOKIE STATEMENT
PRIVACY AND COOKIE STATEMENT
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BACK TO PRIVACY AND COOKIE POLICY
LAST UPDATED: March 16, 2022
Your privacy and trust are important to us. This Statement explains how
the London Stock Exchange Group plc and the London Stock Exchange Group of
companies (“LSEG", “we”, “us” or “our”) processes (e.g., collects, handles,
stores, uses, shares or transfers, and protects) personal information about you
as further described below. It also provides information about your rights and
about how you can contact us if you have questions about how we handle your
information.
* WHO THIS STATEMENT APPLIES TO AND WHAT IT COVERS
* WHO WE ARE
* SOURCES OF PERSONAL INFORMATION
* WHAT TYPES OF PERSONAL INFORMATION WE COLLECT
* HOW WE USE PERSONAL INFORMATION
* LEGITIMATE INTERESTS FOR USE
* MARKETING
* HOW WE SHARE PERSONAL INFORMATION
* INTERNATIONAL TRANSFERS
* HOW WE SECURE PERSONAL INFORMATION
* HOW LONG WE KEEP PERSONAL INFORMATION
* YOUR RIGHTS
* COOKIES AND SIMILAR TECHNOLOGIES POLICY
* WHERE TO FIND FURTHER PRIVACY INFORMATION ON LSEG’S SERVICES
* HOW TO CONTACT US
* UPDATES TO THIS STATEMENT
--------------------------------------------------------------------------------
Who this statement applies to and what it covers
This Statement applies to individuals who access, use, attend, and/or interact
with our products, services, websites, events, digital properties, platforms,
software, and application(s), including mobile application (“app”), (including
third-party platforms that host our websites and/or content) that hyperlink to
this Statement (we call these our “Services”); to independent contractors or
consultants whom we engage to perform and/or provide a service; and to
subcontractors, vendors, suppliers, or service providers and to the personnel of
the same.
This Statement covers the content that forms part of our Services (excluding
World-Check content or information). The Privacy Statement covering World-Check
is available here.
Children’s Privacy. Our Services are not generally aimed at children. We do not
intentionally collect personal information from or about individuals under the
age of thirteen (13); however, in the event that we learn or discover that we
have collected personal information inconsistent with this Statement, we will
ensure that the processing of such personal information is for a lawful and
legitimate purpose and we will make reasonable efforts to delete and remove such
personal information following the expiration or termination of the lawful and
legitimate purpose.
Depending on the Service, we may provide additional or different privacy
statements or notices for specific interactions you have with us or to highlight
how we use your personal information for specific Services. Where we do this, it
will be clear which statements apply to which interactions and Services. For
example, if you use one of our mobile apps, we may provide you a separate notice
in relation to a particular data type collected through that app.
Within our Services, there may be links to third-party websites or
applications. We are not responsible for the content or privacy compliance of
third-party websites or applications. You should check those websites or
applications for their privacy statements and terms that apply to them.
This Statement does not apply when we are acting in the role or capacity of a
processor or service provider (or any other similar role or capacity) of
personal information on behalf of a third party. In such case, we are processing
personal information at the direction and instruction of the third party and the
third party’s privacy statement(s) will govern and control.
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Who we are
LSEG is a global company that is made up of numerous legal entities. Excluding
those companies that have their own, separate privacy statement, this Statement
applies to all companies within the LSEG group. The term “group undertakings”
has the meaning given in Section 1161 Companies Act 2006. For a list of group
companies, please refer to our most recent annual report which you can find on
our Annual Reports page. For additional information, please contact us.
For some Services we make decisions on how personal information is used in the
context of a Service (LSEG is a controller of personal information in this
case), and for other Services we will only use personal information as
instructed by our customers (LSEG is a processor of personal information in this
case). Below you can find more information on the cases in which LSEG is a
controller of personal information and information on how to contact us.
LSEG is a controller of personal information in respect of Services provided
unless stated otherwise. To learn more about our Services please visit
www.lseg.com. If you wish to contact the LSEG entity that is controller for the
Service relevant to you, please contact LSEG, Privacy Office, 10 Paternoster
Square, London EC4M 7LS, England, United Kingdom or in the European Economic
Area, please contact LSEG/Refinitiv, Data Protection Officer, Messeturm
Friedrich Ebert Anlage 49, Frankfurt 60327, or we welcome you to contact us
using the contact information below.
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Sources of personal information
We collect personal information about you (e.g., your access, use, and/or
interactions with us and our Services) from certain third parties and other
sources.
We obtain personal information from you:
* through your interactions with us and our Services, such as, when you
purchase or use our Services, when you supply or provide services to us,
sign-up to use a Service, request information or to receive marketing or
other communications from us (e.g., marketing emails, alerts, newsletters,
etc.), register for or attend an event, apply for or carry out a regulated
role or position identified in our market rules for one of the companies
listed on our markets or their relevant advisors, or call us for support
(please note that we may record or monitor our telephone calls for compliance
and quality assurance purposes)
* through your system/device and use of our Services. Our servers, logs and
other technologies may automatically collect certain information from or
about you and your systems and devices (e.g., IP address, UserID, etc.) and
usage information to help us administer, protect (i.e., to detect and prevent
fraud and security threats), and improve our Services, analyze usage and
improve users’ experience
* through cookies and similar technologies included on our Services. More
information relating to cookies, and how to control their use, can be found
in our Cookies Policy below, and information related to Interest-Based and
Mobile Advertising can be found in this Privacy Statement below.
* through your engagement with us as an independent contractor/consultant
We may also collect personal information about you from third parties such as:
* the party or person(s) arranging for you to access our Services (e.g., your
employer, subscriber, an organization, group, or association to which you
belong or are associated with) in order to set up a user account or otherwise
to access and/or use our Services
* partners and service providers who work with us in relation to our Services
* companies that provide content or information to be used in our Services
* public domain sources (e.g., sources available to the public and typically
over the internet (e.g., websites available to the general public), available
in or through widely distributed media, and from government databases,
records, and system (e.g., U.S. Securities and Exchange Commission, U.K.
Companies House, sanctions lists, etc.)
To the extent that any personal information is provided to us by a third-party,
other than the data subject, such third parties are also responsible for their
own compliance with applicable data protection and privacy laws.
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What types of personal information we collect
The types and categories of personal information we collect depends on how you
are interacting with us, which Services you are purchasing or using, and on the
type of Service(s).
Depending upon the Services you use or your interactions with us, on the
relevant Service(s), the personal information we collect may include:
* Name and contact data, such as first and last name, email address, postal
address, phone number, and other similar contact data
* Employer and Professional Level data, such as the names of your current
and/or former employers, job title(s), business contact information,
industry, certifications, etc.
* Educational data, such as your education history
* Account credentials, such as passwords and other security information for
authentication and access
* User content, such as communications and files provided by you in relation to
your use of the Services
* Payment information, such as payment card number (credit or debit card), and
the security code associated with your payment instrument, if you make a
payment
* Device information, such as information about your device, such as IP
address, location, device identification numbers, or provider
* Usage information and browsing history, such as, information about how you
navigate within our Services, your browsing history and which elements of our
Services you use the most
* Location data, for Services with location-enhanced features. If we need your
consent to collect geo-location data, we will collect this separately
* Demographic information, such as, your country, and preferred language
* CCTV, if you visit or work from our offices or attend one of our events
* Images and/or Photographs, if you visit or work from our offices or attend an
event that we sponsor or organize
* Identification documentation, such as copies of passports, drivers’ licenses,
other government issued identification documents, etc., if you submit a data
subject rights request, attend an in-person event, etc.
* Special categories of data or sensitive personal information, such as
information on health/disabilities or religion, as it relates to your use of
or access to our Services or events (e.g., health/disability information
relating to your access to and use of our offices or attending our events,
religious information as it relates to dietary requirements for attending an
event or meeting, etc.)
* Identifiers, such as unique identification numbers, cookie identifiers,
account numbers, social security numbers, national identifiers, etc.
* In addition to the above personal information, which may be sourced from
public sources, additional personal information may be sourced from public
sources, such as personal information (1) originally available to the public
and typically over the internet; (2) that LSEG has a reasonable basis to
believe is lawfully made available to the general public by or from: (i) the
data subject (or consumer or individual to whom the personal information
relates), (ii) widely distributed media, or (iii) from a person to whom the
data subject has disclosed the personal information (provided that LSEG does
not have knowledge that the data subject has restricted the information to a
specific audience); or (3) lawfully made available from records, databases,
and/or systems of government agencies, departments, divisions or other
operating units, in electronic, paper or any other format. Examples include
personal information found on: (i) sanction or watch lists; (ii) law
enforcement, court, regulatory, registry or other governmental websites and
databases; (iii) political websites and publications such as parliamentary,
local government or individual politician websites; (iv) reputable news media
and publications; and (v) information sources made public by an individual
themselves, for example on their website, blog or any social media
application. The public source data may also include or reveal, directly or
indirectly, information about age/date of birth, race, ethnic origin,
political opinions, religious or philosophical beliefs, trade union
membership, genetic data, health data, sex life, sexual orientation, criminal
offense data or family circumstances (e.g. marital status, dependents, etc.).
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How we use personal information
This section includes details of the purposes for which we use personal
information and also the different legal grounds upon which we process that
personal information.
Some laws require us to explain our lawful reason for processing your personal
information. Personal information may be processed under more than one lawful
reason/basis. We process personal information about you on the basis that it is:
* necessary for the performance of a contract: where we have a contract with
you, we will process your personal information in order to fulfil that
contract (i.e., to provide you with Services)
* in our or a third-party’s legitimate interests: details of those legitimate
interests are set out in more detail below (e.g., provision of Services that
we are contractually obliged by a third-party, such as your employer or our
subscriber, to deliver to you)
* substantial public interest on the basis of applicable law (e.g., to help
prevent and detect unlawful acts (e.g., money laundering, terrorism, fraud
and/or other criminal activity (including, without limitation, modern
slavery)))
* where you give us your consent (e.g., signing up to receive marketing and
promotional communications from or about LSEG, competitions administered by
or on behalf of us): we only ask for your consent in relation to specific
uses of personal information where we need to and, if we need it, we will
collect it separately and make it clear that we are asking for consent
* for compliance with a legal obligation (e.g., to respond to a court order or
a regulator; comply with statutory and regulatory requirements within the
jurisdictions within which we operate (including those relating to bribery
and corruption, money laundering and sanctions; sharing personal information
with external organizations (e.g., police, tax authorities, or other public
authorities or government enforcement agencies))
In the limited circumstances where we process sensitive personal information, we
normally do so where:
* necessary in relation to employee obligations
* personal information is within the public domain
* necessary for the establishment, exercise or defence of legal claims or
whenever courts are acting in their judicial capacity
* processing is necessary for reasons of substantial public interest, on the
basis of applicable law
You are welcome to contact us for further information on the legal grounds that
we rely on in relation to any specific processing of your personal information.
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Legitimate interests for use
We use personal information for a number of legitimate interests. More detailed
information about these legitimate interests is set out below. We use personal
information:
* to set up and administer your account and your use of our Services (including
for access credentialing purposes, provide technical and customer support and
training, verify your identity and perform authentication activities,
facilitate and process transactions, provide suggestions and recommendations
related to our Services, service our customers’ needs (including delivering
the Services) and send important account, subscription and Service
information)
* to administer our relationship with you, our business and our third-party
providers (e.g., to send invoices)
* to understand the patterns, preferences and interests of our customers to
improve and enhance our Services
* to handle enquiries and complaints
* to contact you for participation in, and to conduct, and manage, events,
webinars, seminars, meetings, and/or other related gatherings or similar
activities
* to run or operate competitions, prize draws, promotions, or sweepstakes that
you participate in
* to undertake screening, investigation and enforcement activity in respect of
companies listed on our markets, their officers and their relevant advisors
* to deliver and suggest tailored content such as news, research, reports and
business information. We analyze the way you use our Services to make
suggestions to you for features or Services that we believe you will also be
interested in, and so that we can make our Services more user-friendly
* to personalize your experience with our Services. We may retain your browsing
and usage information to make your searches within our Services more relevant
and use those insights to target advertising to you online on our websites
and apps. Your choices in relation to marketing are explained below. We may
sometimes share your personal information across our Services so that we can
make all of the Services we deliver to you more intuitive (e.g., rather than
requiring you to enter the same data many times)
* to contact you in relation to, and to conduct, surveys, polls or other
research activities and to analyze the data collected for market research
purposes, including, without limitation, related to creating and improving
our Services
* to display information you choose to post, share, upload or make available in
chat rooms, messaging services, and community and event forums (including in
community and event profiles) and for related collaboration, peer connection,
games and information exchange
* to provide any third-party, who has made our Services available to you (e.g.,
your employer or our subscriber), insights about use of the Services
* for internal research and development purposes and to improve, test and
enhance the features and functions of our Services
* to provide you with marketing as permitted by law
* to meet our internal and external audit requirements, including our
information security obligations (and if your employer or our subscriber
provides for your access to our Services, to meet their internal and external
audit requirements)
* for regulatory reporting, oversight and co-operation
* to enforce our terms and conditions
* to protect our rights, privacy, safety, networks, systems and property, or
those of other persons including, without limitation, verifying identity at
our premises (e.g., collecting a personal identification document and related
information) and monitoring our premises for safety and security (e.g., CCTV)
purposes
* for the (i) onboarding of, and management of relationships with,
clients/customers, vendors/service providers, business partners, professional
advisors and/or any other counterparties; (ii) negotiation and finalization
of, and/or participation in, any sale, merger, acquisition, restructure,
joint venture, assignment, transfer or other disposition of all or any
portion of our business, assets or stock (including in connection with any
bankruptcy or similar proceedings) or any similar transaction(s); and (iii)
appointment and periodic review of any individuals in ownership, shareholder,
member, manager, director, officer and/or any other executive-level
positions, roles, or capacities for or with companies within the LSEG group
of companies and in connection with the matters covered in (i) – (iii)
immediately above, to carry out any background and screening checks
(including screening checks performed using our World-Check product.) For the
Privacy Statement for our World-Check product, please click here.
* for the prevention, detection or investigation of a crime or other breach of
law or requirement, loss prevention or fraud
* to build, update, supplement and manage content databases made available to
our customers in connection with our Services;
* to comply with requests from courts, law enforcement agencies, regulatory
agencies, and other public and government authorities, including where they
are outside your country of residence
* in order to exercise our rights, and to defend ourselves from claims and to
comply with laws and regulations that apply to us or third parties with whom
we work
Where we rely on legitimate interests as a lawful ground for processing your
personal information, we balance those interests against your interests,
fundamental rights and freedoms. For more information on how this balancing
exercise has been carried out, please contact us using the contact details set
out below.
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Marketing
We deliver marketing and event communications to you across various platforms
such as email, telephone, text messaging, direct mail and online. Where required
by law, we will ask you to explicitly opt in to receive marketing from us. If we
send you a marketing communication it will include instructions on how to opt
out of receiving these communications in the future.
Honoring your marketing preferences is important to us. You have the right to
opt out of receiving direct marketing and targeted online advertising.
We use tools and technologies to deliver or display targeted marketing and
advertising content on or through our Services, which may involve the use of
cookies and related technologies, the tracking of IP addresses and/or assigning
and tracking unique identification numbers.
We also may engage in marketing and advertising activities through chat or
messenger functionality available through our Services.
We use email tracking technology including, without limitation, dynamic links
and image files, when we send you marketing communications to review your
engagement and the effectiveness and relevance of the communications.
We use tools and technologies to distinguish known and unknown users of our
Services and to record, review, track and analyse engagement and use of our
Services (e.g., recording or tracking hovers, clicks, key word searches,
personal information entered into forms, etc.).
We may also engage in marketing activities on third-party platforms, including,
without limitation, social media platforms; however, such activities are subject
to the privacy statements and terms and conditions applicable to such
third-party platforms.
How to opt out of marketing
Where we engage in direct marketing activities, including, without limitation,
direct marketing via email, post, and telephone/mobile phone, we provide
individuals the ability to opt-out or unsubscribe from such marketing
activities. You can use the “Contact Us” feature of a particular Service, you
can use the specific opt-out or unsubscribe mechanisms made available to you in
connection with a specific type of marketing communication, you can discuss with
your LSEG contact, or contact us using the contact information below. As an
example, for email marketing activities, we provide several opt-out or
unsubscribe options including, without limitation, via the opt-out/unsubscribe
options in emails, through our email marketing preference center, or through
contacting us using the contact information below.
Even if you opt out of receiving marketing communications, we may still send you
service communications or important transactional information related to your
accounts, subscriptions and applicable products (for purposes such as providing
customer support).
Interest-based advertising (IBA)
Interest-based advertising (IBA) allows us to deliver targeted advertising to
users of our Services. IBA works by showing you advertisements, or sending you
marketing emails, that are based on the type of content you access or read. For
example, as you browse our Services, one of the cookies placed on your device
will be an advertising cookie so we can better understand what sort of pages or
content you are interested in. The information collected about your device
enables us to group you with other devices that have shown similar interests. We
can then display advertising to categories of users that is based on common
interests. For more information about IBA, you can visit the Internet
Advertising Bureau (www.iab.com).
Opting out of IBA
If you want to opt out of receiving interest-based advertising, it does not mean
that you will no longer receive advertising when you are using our Services. It
just means that we will not use your personal information for IBA and that any
advertising you see will not be customized to you. You can exercise your online
advertising choices here or by clicking the AdChoices icon in an ad and
following the instructions. You may also opt out of receiving interest-based
ads from many sites through the Network Advertising Initiative’s (NAI) Opt Out
Tool and in the EU. You may also go to the Digital Advertising Alliance ("DAA")
Consumer Choice Page for information about opting out of interest-based
advertising and their choices regarding having information used by DAA
companies. If you delete cookies, use a different device, or change web
browsers, you may need to opt out again.
Advertising on mobile devices
Mobile devices have an identifier that gives companies the ability to serve
targeted ads to a specific mobile device. In many cases, you can turn off mobile
device ad tracking or you can reset the advertising identifier at any time
within your mobile device privacy settings. Another tool you can use to control
advertising on your mobile device is the AppChoices App. You may also choose to
turn off location tracking on your mobile device. If you turn off ad tracking or
location tracking, we will no longer use information collected from your
device’s advertising identifier for the purposes of advertising. You may still
see the same number of ads but they may be less relevant because they will not
be based on your interests. Where we need your consent to gather information
about your location we will obtain this from you.
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How we share personal information
We share personal information with various parties and persons including within
the LSEG group of companies, with our business partners and third-party service
providers, the party or person providing your access to our Services (if that is
not you), in accordance with law and as otherwise described in this Statement.
Our third-party service providers are not permitted to share or use personal
information we make available to them for any purpose other than to provide
services to us. In connection with the sharing of personal information,
additional notice may be provided and consent obtained, as required under
applicable law.
We share your information for the purposes set out in this Statement, with the
following categories of recipients:
* LSEG group of companies to be used as described in this Statement
* the person providing your access to our Services (e.g., your employer or our
subscriber)
* business partners with whom we deliver co-branded Services; business partners
with whom we engage in product or service co-selling activities; business
partners with whom we provide content, or to host events, conferences and
seminars
* third parties that help us deliver Services or act on our behalf (e.g.,
vendors, service providers, subcontractors, processors)
* our customers who are purchasing or using our Services or the service
providers or vendors of our customers for the purpose of facilitating our
customers’ use of our Services
* third parties where we have a duty to or are permitted to disclose your
personal information by law (e.g., government agencies, law enforcement,
courts and other public authorities)
* third parties in order to participate in, or be the subject of, any sale,
merger, acquisition, restructure, joint venture, assignment, transfer or
other disposition of all or any portion of our business, assets or stock
(including in connection with any bankruptcy or similar proceedings) or other
similar transaction(s), in which case we may disclose your personal data to
prospective buyers, sellers, advisers or partners and your data may be a
transferred asset in a business sale
* third parties where reasonably required to protect our rights, users, systems
and Services (e.g., legal counsel and information security professionals)
* any person you have asked us to share information with (e.g., if you upload
information into a public forum it is shared publicly)
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International transfers
LSEG is a global organization and your personal information may be stored and
processed outside of your home country, including in countries that may not
offer the same level of protection for your personal information as your home
country. We have measures in place to ensure that when your personal information
is transferred internationally, it is subject to appropriate safeguards in
accordance with data protection laws. Often, these include contractual
safeguards. More information about these safeguards (including copies, where
relevant) can be obtained by contacting us using the contact information below.
LSEG has networks, databases, servers, systems, support and helpdesks around the
world. We collaborate with third parties like cloud hosting services, suppliers
and technology support located around the world to serve the needs of our
business, workforce and customers. We take appropriate steps to ensure that
personal information is processed, secured and transferred according to
applicable law. In some cases, we may need to disclose or transfer your personal
information within LSEG or to third parties in areas outside of your home
country, including to countries that have not been declared adequate for the
purposes of data protection by data protection regulators/supervisory
authorities, including, without limitation, the UK or the European Commission.
The areas in which these recipients are located will vary from time to time, but
include the United States, Europe, Canada, and Asia (including Australia, India,
Sri Lanka and Malaysia), and all other countries where LSEG has a business
presence.
When we transfer personal information internationally, we put in place
safeguards in accordance with applicable law (including Articles 44 to 50 of the
EU General Data Protection Regulation). If you would like to know more about
our data transfer practices and obtain copies of any relevant safeguarding
measures, please contact us using the contact information below.
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How we secure personal information
LSEG takes the security of personal information seriously and we use appropriate
technologies, security controls, and procedures to protect personal information
(including administrative, technical and physical safeguards) according to the
risk level and the service provided.
We have in place a global cyber information security team, led by our Chief
Information Security Officer, which is responsible for implementing secure data
handling practices at LSEG.
Our information security policies and procedures are closely aligned with widely
accepted international standards and are reviewed regularly and updated as
necessary to meet the sensitivity of the personal information we handle, our
business needs, changes in technology and regulatory requirements. While we use
reasonable means to protect your security as described above, data transmission
over the internet cannot always be guaranteed to be one hundred percent (100%)
secure. We cannot and do not warrant the security of any personal information
you transmit, and all such transmissions are done at your own risk.
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How long we keep personal information
We retain your information in accordance with the applicable records retention
schedules/policies. These schedules/policies may be company and/or Service
specific. You can find more information on the criteria used to calculate the
retention periods set out below.
LSEG has a Data Governance Office that works in conjunction with the Privacy
Office to implement policies and rules relating to the retention of personal
information. We have a records retention process that is based upon a
classification scheme consisting of business functions, record classes, and
record types.
We calculate retention periods for your personal information in accordance with
the following criteria:
* the length of time necessary to fulfill the purposes we collected it for
* when you or your employer (or other subscriber providing for your access to
our Services) cease to use our Services
* the length of time it is reasonable to keep records to demonstrate that we
have fulfilled our duties and obligations
* any limitation periods within which claims might be made
* any retention periods prescribed by law or recommended by regulators,
professional bodies or associations
* the existence of any relevant proceedings
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Your rights
You may have rights under UK, European and other laws to have access to your
personal information and to ask us to rectify, erase and restrict use of, your
personal information. You may also have rights to object to your personal
information being used, to ask for the transfer of personal information you have
made available to us and to withdraw consent to the use of your personal
information. Further information on how to exercise your rights is set out
below.
We will honor your rights under applicable data protection laws. You have the
following rights under UK and European laws, and may have similar rights under
the laws of other countries.
* Right of subject access: The right to make a written request for details of
your personal information and a copy of that personal information
* Right to rectification: The right to have inaccurate information about you
corrected or removed where:
* Right to erasure (‘right to be forgotten’): The right to have certain
personal information about you erased
* Right to restriction of processing: The right to request that your personal
information is only used for restricted purposes
* Right to opt out of marketing: The right to request that you not receive
marketing communications from us, which can be for a specific type of
marketing communication or for all marketing communications
* Right to object: The right to object to processing of your personal
information in cases where our processing is based on the performance of a
task carried out in the public interest or we have let you know the
processing is necessary for our or a third-party’s legitimate interests
* Right to data portability: The right to ask for the personal information you
have made available to us to be transferred to you or a third-party in
machine-readable format
* Right to withdraw consent: The right to withdraw any consent you have
previously given us to handle your personal information. If you withdraw your
consent, this will not affect the lawfulness of our use of your personal
information prior to the withdrawal of your consent
* the accuracy of the personal data is contested;
* the processing is unlawful but you object to the erasure of the personal
data; or
* we no longer require the personal data, but it is still required for the
establishment, exercise or defense of a legal claim.
These rights are not absolute and they do not always apply in all cases.
In response to a request, we will ask you to verify your identity if we need to,
and to provide information that helps us to understand your request better. If
we do not comply with your request, whether in whole or in part, we will explain
why.
In order to exercise your rights please contact us using the contact information
below.
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Cookies and similar technologies Policy
LSEG uses cookies on https://www.lseg.com (the "Website"). The information set
out in this Policy is provided in addition to, and should be read alongside,
this Privacy Statement above.
Cookies are small text files that are placed on your computer or mobile device
by websites that you visit. They are widely used in order to make websites work,
or work more efficiently, as well as to provide web services and functionalities
for users. For example, they enable you to improve your experience on the
Website and enable the Website to remember your actions and preferences (such as
login, language, font size and other display preferences) over a period of time,
so you don’t have to keep re-entering them whenever you come back to the Website
or browse from one page to another.
You do not need to have cookies turned on to visit most of the Website. However,
having cookies switched on should allow for a smoother and more tailored
browsing experience, and is required for certain parts of the Website's
functionality. In the majority of cases, a cookie does not provide us with any
personal information.
Types of Cookies
Cookies may be either "persistent" cookies or "session" cookies. The Website
uses both persistent and session cookies.
A persistent cookie consists of a text file sent by a web server to a web
browser, which allows us to collect and analyze (on an anonymous basis) traffic
and use of the Website, monitor the system and improve operating performance,
for example, store your preferences to enhance your subsequent visits. It will
not be automatically deleted when the browser is closed but is stored by the
browser and will remain valid until its set expiry date (unless deleted by the
user before the expiry date).
A session cookie is essential to ensure the correct functioning of the Website
and is used to manage registration/login and access to reserved features. It is
stored temporarily during a browsing session will expire at the end of the user
session, when the web browser is closed. This Website uses both persistent and
session cookies.
A complete list of the cookies we use is set out in the table at the end of this
Policy. This list (together with the rest of this Policy) is subject to change
from time to time.
Other Tracking Technologies
Clear GIFs, pixel tags and other technologies. Clear GIFs are tiny graphics with
a unique identifier, similar in function to cookies. In contrast to cookies,
which are stored on your computer's hard drive, clear GIFs are embedded
invisibly on web pages. We may use clear GIFs (a.k.a. web beacons, web bugs or
pixel tags), in connection with our Website and Services to, among other things,
track the activities of Website visitors and users, help us manage content, and
compile statistics about Website usage. We and our third-party service providers
also use clear GIFs in HTML emails to our customers, to help us track email
response rates, identify when our emails are viewed, and track whether our
emails are forwarded.
Local Storage Objects. We may use Flash Local Storage Objects ("Flash LSOs") to
store your Website preferences and to personalize your visit. Flash LSOs are
different from browser cookies because of the amount and type of data stored.
Typically, you cannot control, delete, or disable the acceptance of Flash LSOs
through your web browser. For more information on Flash LSOs, or to learn how to
manage your settings for Flash LSOs, go to the Adobe Flash Player Help Page,
choose "Global Storage Settings Panel" and follow the instructions. To see the
Flash LSOs currently on your computer, choose "Website Storage Settings Panel"
and follow the instructions to review and, if you choose, to delete any specific
Flash LSO.
Third Party Ad Networks. We use third parties such as network advertisers to
serve advertisements on our Website, third-party websites or other media (e.g.,
social networking platforms). This enables us and these third parties to target
advertisements to you for products and services in which you might be
interested. Third-party ad network providers, advertisers, sponsors and/or
traffic measurement services may use cookies, JavaScript, web beacons (including
clear GIFs), Flash LSOs and other tracking technologies to measure the
effectiveness of their ads and to personalise advertising content to you. These
third-party cookies and other technologies are governed by each third party’s
specific privacy or cookies policy, not this one.
Our Use of Cookies
We do not automatically capture or store personal information from browsers to
the Website, other than to log your IP address (which in certain circumstances
will be your personal data) and session information such as the duration of the
visit to our site and the nature of the browser used. This information is used
only for administration of the Website and in the compilation of statistics
which we use for analysis in order to improve the Website and understand in
general terms who uses our Website.
Cookies may be required to allow you to access and participate in certain areas
of the Website. Once you have closed your browser, this type of cookie is
deactivated. Like all cookies, you are able to remove or block particular
cookies at any time (see below).
Your Cookie Choices
The majority of browsers will allow you to alter the settings used for cookies
and to disable and enable them as you require.
You can reject all cookies (except strictly necessary cookies) in case you
prefer not to receive them, and you can have your computer warn you whenever
cookies are being used. You can delete the cookies that are already on your
computer and you can set your browser to prevent them from being placed.
Disabling cookies may, however, prevent some web services (including on this
Website) from working correctly. Please be aware that when you have set your
computer to reject cookies, it can limit the functionality of the Website and it
is possible then that you will not have access to some of the features on the
Website.
To disable cookies, or to receive a warning whenever cookies are being used, you
have to adjust your browser settings. You can adjust your browser settings to
delete certain cookies. Visit the "help" section of your browser for how to
manage your cookie settings, or follow the links below:
* Mozilla Firefox®
* Microsoft® Internet Explorer
* Google Chrome™
* Safari®
* Microsoft® Edge
For further general information on cookies and more detailed advice on how to
disable and enable them please go to www.aboutcookies.org or
http://www.allaboutcookies.org.
LIST OF COOKIES USED
Below is a list of cookies set on the Website and the purpose of each:
COOKIE NAME
PURPOSE
JSESSIONID
Login cookie - this is used to allow you to sign in to the London Stock Exchange
Group website
SPRING_SECURITY_
REMEMBER_ME_COOKIE
If you ticked "Remember Me" when you signed in, this cookie will remain on your
computer until you sign out
NedStat (ComScore) Analytics - c1
This is used to collect information about how visitors use our site. The cookies
collect information in an anonymous form, including the number of visitors to
the site, where visitors have come to the site from and the pages they visited.
Click here for an overview of privacy at ComScore
s1 (analytics)
This is a unique identifier given to each computer to allow log analysis to
determine the number of unique users for various parts of the website.
ns_session (analytics)
Used with the s1 cookie to identify user sessions on the website.
ns_cookietest
Used to confirm that your browser is able to accept cookies.
group_site_cookie
This cookie is used to record if a user has read the notice and accepted the use
of cookies on the website.
has_js
Used to help us to gracefully degrade the page content dependant on the site’s
user web browser JS availability.
cookies_accepted
Used to record if a user has read the notice and accepted the use of cookies on
the website.
visitor_id
Used for analytics and visitor tracking by Pardot.
pi_opt_in
Used to stay in compliance with the “Do Not Track” initiative
_utma
Used to distinguish users and sessions. The cookie is created when the
javascript library executes and no existing __utma cookies exists. The cookie is
updated every time data is sent to Google Analytics.
__utmb
Used to determine new sessions/visits. The cookie is created when the javascript
library executes and no existing __utmb cookies exists. The cookie is updated
every time data is sent to Google Analytics.
__utmc
Not used in ga.js. Set for interoperability with urchin.js. Historically, this
cookie operated in conjunction with the__utmb cookie to determine whether the
user was in a new session/visit.
__utmz
Stores the traffic source or campaign that explains how the user reached your
site. The cookie is created when the javascript library executes and is updated
every time data is sent to Google Analytics.
__ar_v4
These category 4 cookies are set by our advertising partner Google in order to
show you relevant adverts.
These cookies collect information about your browsing habits in order to make
advertising relevant to you and your interests. They remember the websites you
have visited and that information is shared with other parties such as
advertisers. For example we use 3rd party companies such as Google to provide
you with more personalised adverts when visiting other websites. These may be
set from a few different domains, including google.com, doubleclick.net,
invitemedia.com, admeld.com, googlesyndication.com, or googleadservices.com.
has_js
This cookie is used to indicate whether the user's browser has enabled
JavaScript.
uuid2
This cookies is set by AppNexus. The cookies stores information that helps in
distinguishing between devices and browsers. This information us used to select
advertisements served by the platform and assess the performance of the
advertisement and attribute payment for those advertisements.
uuid
To optimize ad relevance by collecting visitor data from multiple websites such
as what pages have been loaded.
uid
This cookie is used to measure the number and behavior of the visitors to the
website anonymously. The data includes the number of visits, average duration of
the visit on the website, pages visited, etc. for the purpose of better
understanding user preferences for targeted advertisements.
anj
No description
test_cookie
This cookie is set by doubleclick.net. The purpose of the cookie is to determine
if the users' browser supports cookies.
checkForPermission
No description
_gat
This cookies is installed by Google Universal Analytics to throttle the request
rate to limit the collection of data on high traffic sites.
bito
This cookie is set by bidr.io for advertisement purposes.
bitoIsSecure
This cookie is set by the provider Bidr. The main purpose is targeting and
advertising. This cookie is used to serve the user with relevant advertisement
based on real time bidding.
tuuid
This cookie is set by .bidswitch.net. The cookies stores a unique ID for the
purpose of the determining what adverts the users have seen if you have visited
any of the advertisers website. The information is used for determining when and
how often users will see a certain banner.
tuuid_lu
This cookie is set by .bidswitch.net. The cookies stores a unique ID for the
purpose of the determining what adverts the users have seen if you have visited
any of the advertisers website. The information is used for determining when and
how often users will see a certain banner.
AMCV
This cookie contains a copy of the Experience Cloud ID (ECID) or MID.
s_cc
This cookie is set and read by the JavaScript code to determine if cookies are
enabled (simply set to “True”)
s_ppv
This cookie is used to get the percentage page viewed by the user
s_tp
This cookie stores the quantity of pages percentage viewed
s_fid
This cookie is used to identify a unique visitor if the standard s_vi cookie is
unavailable due to third-party cookie restrictions
gpv_pn
This cookie stores the quantity of pages you view when visiting the Websites
gpv_url
This cookie stores the quantity of page URL's you view when visiting the
Websites
demdex
This cookie is used by Adobe Analytics to help identify a unique visitor across
domains
everest
A third-party cookie that stores the used to store visitors session, clicks,
date and time.
s_ecid
This cookie is set by the customer’s domain after the AMCV cookie is set by the
client. The purpose of this cookie is to allow persistent ID tracking in the 1st
party state and is used as a reference ID if the AMCV cookie has expired
s_gi
This cookie finds an instance of AppMeasurement by report suite ID.
AppMeasurement keeps track of every instance created, and s_gi() returns the
existing instance for a report suite if one exists.
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Where to find further privacy information on LSEG’s Services
Risk Products
LSEG provides Services to financial industry, compliance and risk professionals,
helping them with efficiency tools and data to assess and improve risk and
compliance management, analyze and access financial transactions, and create
efficient, reliable business infrastructure. Such Services will process personal
information entered by our customers as well as provide data from public sources
about individuals to assist customers with governance, risk and compliance
activities. A few of our Risk-related products include the following:
1. World-Check: This Statement does not cover or address the information
contained in, and the data processing activities associated with, our
World-Check product. To access the Privacy Statement for World-Check please
click here.
2. Enhanced Due Diligence (“EDD”): EDD is a detailed integrity and advanced
background checks service that provides information to assist organizations
identify and protect against any regulatory and/or reputational risks that
might arise in connection with entering into relationships and/or
transactions with individuals and/or entities. The information processed in
connection with EDD may involve both personal information provided to us by
a customer who is engaging us to conduct a search or check through EDD
(e.g., passport information, resumes/CVs, etc.) and information sourced by
us from various public data sources. LSEG’s processing of information
provided or supplied to us by a customer is done so with LSEG in the role or
capacity of a processor (or other similar term) and therefore such
processing activities are not subject to this Statement. LSEG’s processing
of information sourced through public sources is done so with LSEG in the
role or capacity of a controller (or other similar term) and such processing
activities are subject to this Statement. EDD is to be used for internal
compliance purposes in connection with a customer’s legal or regulatory
obligations connected to preventing or detecting unlawful acts (such as
money laundering, terrorism, fraud and modern slavery).
For more information about how your bank, counterparty or finance or risk
professional handles your personal information, please contact them directly.
Data Content Products
In connection with our Services, LSEG builds, supplements and manages various
content databases, which include personal information of or about certain data
subjects (e.g., officers and directors; ownership and shareholders; investment
professionals; research analysts). The information contained in these databases
are collected from various sources, including, without limitation, from public
sources (e.g., corporate websites), approved financial publications, from data
subjects, from government records or databases (e.g., U.S. Securities and
Exchange Commission, Companies House in the U.K.), and from third parties (e.g.,
business partners, colleagues of the data subject). We build and manage these
content databases to provide a directory service to users of the content and the
users of the content are solely responsible for ensuring that they process the
content in accordance with applicable data protection, privacy and marketing
laws.
The personal information available in the content databases may be used for
several purposes including, without limitation, conducting research and
performing due diligence activities, engaging in contact mapping, verifying
existing contact information, and facilitating discussions or communications
regarding business opportunities.
The sources from which the personal information may be received or collected are
responsible for their own compliance with applicable data protection/privacy
laws and for ensuring the accuracy and completeness of the personal information
maintained by such third parties or persons.
If you have any enquiries or wish to exercise your rights under data protection
and privacy laws, or would like to make further inquiries about how personal
information is used within a specific Service, please contact the Privacy Office
via the contact information below.
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How to contact us
If you have any questions, comments, complaints or suggestions in relation to
data protection or this Statement, or any other concerns about the way in which
we process information about you, please contact the Privacy Office as follows:
Refinitiv
Five Canada Square
Canary Wharf
London E14 5AQ
England
United Kingdom
LSEG
10 Paternoster Square
London EC4M 7LS
England
United Kingdom
For questions, comments, complaints or suggestions from EU data subjects, please
contact:
Refinitiv/LSEG
Data Protection Officer
Messeturm Freidrich Ebert Anlage 29
Frankfurt 60327
Germany
Contact us
If you are not satisfied with the response, we encourage you to escalate your
query to our Data Protection Officer by clicking on the link below and sending
an email or at Data Protection Officer, LSEG, 10 Paternoster Square, London EC4M
7LS, England, United Kingdom.
Contact the LSEG Data Protection Officer
Filing a Complaint. If you are not content with how LSEG manages your personal
information, you can lodge a complaint with a privacy supervisory authority. In
the European Economic Area, the relevant supervisory authority is the one in the
country or territory where:
* you are resident
* you work, or
* the alleged infringement took place
A list of National Data Protection Authorities in the European Economic Area can
be found here. For the Information Commissioner’s Office in the United Kingdom,
please visit https://ico.org.uk/.
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Updates to this Statement
This Statement may be subject to updates. Any material future changes or
additions to the processing of personal information as described in this
Statement affecting you will be communicated to you through an appropriate
channel. For example, we may place a prominent notice on a product site or email
you to let you know of an updated Statement.
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