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BlackLine home page
Solutions
Customers
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About

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BlackLine home page
Solutions
Solutions
Financial Close Management
Financial Close Management
Overview
Overview

FINANCIAL CLOSE MANAGEMENT

Close faster with complete and accurate results.

Empower Accounting to manage and control the end-to-end financial close process
by automating accounting workflows, providing a centralized and secure workspace
to perform period-end accounting activities, and streamlining financial
reporting.

Account Reconciliations
Account Reconciliations

ACCOUNT RECONCILIATIONS

Standardize, control, and streamline reconciliations.

Increase accuracy and efficiency across your account reconciliation process and
produce timely and accurate financial statements. Drive accuracy in the
financial close by providing a streamlined method to substantiate your balance
sheet.

Task Management
Task Management

TASK MANAGEMENT

Drive visibility, accountability, and control across every accounting checklist.

Standardize, accelerate, and centrally manage accounting processes – from
month-end close tasks to PBC checklists – with hierarchical task lists,
role-based workflows, and real-time dashboards.

Transaction Matching
Transaction Matching

TRANSACTION MATCHING

Match, analyze, and reconcile millions of transactions in minutes.

Streamline and automate detail-heavy reconciliations, such as bank
reconciliations, credit card matching, intercompany reconciliations, and
invoice-to-PO matching all in one centralized workspace.

Journal Entry
Journal Entry

JOURNAL ENTRY

Centralize, manage, and automate journal entries.

Create, review, and approve journals, then electronically certify, post them to
and store them with all supporting documentation. Automatically create,
populate, and post journals to your ERP based on your rules.

Financial Reporting Analytics
Financial Reporting Analytics

FINANCIAL REPORTING ANALYTICS

Control, validate, and streamline financial statement analyses.

Perform pre-consolidation, group-level analysis in real-time with efficient,
end-to-end transparency and traceability. Reduce risk and save time by
automating workflows to provide more timely insights.

Variance Analysis
Variance Analysis

VARIANCE ANALYSIS

Continuously monitor for risk with automated fluctuation analysis.

Calculate and identify account balance and activity fluctuations automatically
to continuously monitor for risk, ensure the effective and timely execution of
critical management review controls, and support agile decision-making.

Smart Close for SAP
Smart Close for SAP

SMART CLOSE FOR SAP

Simplify, standardize, and automate your financial close in SAP.

Streamline and automate activities in SAP with task scheduling and execution,
activity monitoring, and outcome verification.

Accounts Receivable Automation
Accounts Receivable Automation
Overview
Overview

ACCOUNTS RECEIVABLE AUTOMATION

Maximize working capital and release cash from your balance sheet.

Maximize working capital with the only unified platform for collecting cash,
providing credit, and understanding cash flow. Transform your accounts
receivable processes with intelligent AR automation that delivers value across
your business.

Cash Application
Cash Application

CASH APPLICATION

Apply customer payments to invoices automatically.

Transform your order-to-cash cycle and speed up your cash application process by
instantly matching and accurately applying customer payments to customer
invoices in your ERP.

Credit & Risk Management
Credit & Risk Management

CREDIT & RISK MANAGEMENT

Create and operate risk polices with dynamic insights.

Understand customer data and performance behaviors to minimize the risk of bad
debt and the impact of late payments. Monitor changes in real time to identify
and analyze customer risk signals.

Collections Management
Collections Management

COLLECTIONS MANAGEMENT

Release cash from customers and reduce DSO.

Improve the prioritization of customer calls, reduce days sales outstanding, and
watch productivity rise with more dynamic, accurate, and smarter collection
management processes.

Disputes & Deductions
Disputes & Deductions

DISPUTES & DEDUCTIONS

Resolve customer disputes promptly to collect debt.

Accelerate dispute resolution with automated workflows and maintain customer
relationships with operational reporting. Unlock full control and visibility of
disputes and provide better insight into how they impact KPIs, such as DSO and
aged debt provisions.

Team & Task Management
Team & Task Management

TEAM & TASK MANAGEMENT

Maximize your time with data-driven prioritization.

Make the most of your team’s time by automating accounts receivables tasks and
using data to drive priority, action, and results. Monitor and analyze user
performance, ensuring key actions quickly.

AR Intelligence
AR Intelligence

AR INTELLIGENCE

Turn payment data into actionable, real-time intelligence.

Automatically process and analyze critical information such as sales and payment
performance data, customer payment trends, and DSO to better manage risk and
develop strategies to improve operational performance.

Invoicing & Compliance
Invoicing & Compliance

INVOICING & COMPLIANCE

Automate invoice processing to reduce manual invoicing costs, maintain
compliance with e-invoicing regulations, and increase efficiency across your
invoice-to-pay process.

Intercompany Financial Management
Intercompany Financial Management
Overview
Overview

INTERCOMPANY FINANCIAL MANAGEMENT

Unlock growth capacity with tax-effective intercompany operations.

Centralize, streamline, and automate end-to-end intercompany operations with
global billing, payment, and automated reconciliation capabilities that provide
speed and accuracy. Ignite staff efficiency and advance your business to more
profitable growth.

Intercompany Non-Trade
Intercompany Non-Trade

INTERCOMPANY NON-TRADE

Automate, optimize, and manage intercompany non-trade transactions.

Ensure consistent regulatory and tax compliance by automating non-trade
transactions and invoices while enforcing trading relationships and policies, as
well as required taxes and transfer pricing.

Intercompany Balance & Resolve
Intercompany Balance & Resolve

INTERCOMPANY BALANCE & RESOLVE

Centralize, streamline, and automate intercompany reconciliations and dispute
management.

Seamlessly integrate with all intercompany systems and data sources.
Automatically identify intercompany exceptions and underlying transactions
causing out-of-balances with rules-based solutions to resolve discrepancies
quickly.

Intercompany Net & Settle
Intercompany Net & Settle

INTERCOMPANY NET & SETTLE

Streamline and automate intercompany transaction netting and settlement to
ensure cash precision.

Enable greater collaboration between Accounting and Treasury with real-time
visibility into open transactions. Integrate with treasury systems to facilitate
and streamline netting, settlement, and clearing to optimize working capital.

By Organization Size
By Organization Size
Midsize Organizations
Midsize Organizations

BLACKLINE FOR MIDSIZE ORGANIZATIONS

Get set up quickly for a streamlined and automated close.

The path from traditional to modern accounting is different for every
organization. BlackLine’s Modern Accounting Playbook delivers a proven-practices
approach to help you identify and prioritize your organization’s critical
accounting gaps and map out an achievable path to success.

Large Enterprises
Large Enterprises

BLACKLINE FOR LARGE ENTERPRISES

Save time and cost, decrease risk, and elevate the organization.

BlackLine’s foundation for modern accounting creates a streamlined and automated
close. We’re dedicated to delivering the most value in the shortest amount of
time, equipping you to not only control close chaos, but also foster F&A
excellence.

By Industry
By Industry
Banking & Financial Services
Banking & Financial Services

BLACKLINE FOR BANKING & FINANCIAL SERVICES

Invest in your future by unifying and automating accounting work.

To sustain timely performance of daily activities, banking and financial
services organizations are turning to modern accounting and finance practices.
It’s no longer a matter of whether or not to digitally transform. It’s a matter
of when and how.

Consumer Products & Services
Consumer Products & Services

BLACKLINE FOR CONSUMER PRODUCTS & SERVICES

Adapt to changing consumer preferences with agile accounting.

To mitigate financial statement risk and increase operational effectiveness,
consumer goods organizations are turning to modern accounting and leading best
practices. Simply sticking with ‘the way it’s always been done’ is a thing of
the past.

Energy & Raw Materials
Energy & Raw Materials

BLACKLINE FOR ENERGY & RAW MATERIALS

Energize your accounting team by creating capacity with automation.

While you are innovating to produce safe, reliable, and sustainable products and
services, our solutions help accounting teams save time, reduce risk, and create
capacity to support your organization's strategic objectives.

Healthcare & Life Sciences
Healthcare & Life Sciences

BLACKLINE FOR HEALTHCARE & LIFE SCIENCES

Align healthcare accounting teams to revenue-driving activities.

Working capital, cash flows, collections opportunities, and other critical
metrics depend on timely and accurate processes. Ensure services revenue has
been accurately recorded and related payments are reflected properly on the
balance sheet.

Manufacturing
Manufacturing

BLACKLINE FOR MANUFACTURING

Unlock capacity and strengthen resilience by automating accounting.

To respond and lead amid supply chain challenges demands on accounting teams in
manufacturing companies are higher than ever. Guide your business with agility
by standardizing processes, automating routine work, and increasing visibility.

Retail
Retail

BLACKLINE FOR RETAIL

Tie out millions of transactions automatically.

Retailers are recalibrating their strategies and investing in innovative
business models to drive transformation quickly, profitably, and at scale. Save
time, reduce risk, and create capacity to support your organization's strategic
objectives.

Technology, Media & Communications
Technology, Media & Communications

BLACKLINE FOR TECHNOLOGY, MEDIA & COMMUNICATIONS

Transform the way you work.

You've transformed the way we experience the world. It's time to embrace modern
accounting technology to save time, reduce risk, and create capacity to focus
your time on what matters most.

See All Industries
By ERP
By ERP
SAP
SAP

SAP SOLUTIONS BY BLACKLINE

BlackLine is part of your SAP financial mission control center. Our solutions
complement SAP software as part of an end-to-end offering for Finance &
Accounting. BlackLine solutions address the traditional manual processes that
are performed by accountants outside the ERP, often in spreadsheets.

Oracle
Oracle

COMPANIES RUNNING ON ORACLE CLOSE FASTER WITH BLACKLINE

Global brands and the fastest growing companies run Oracle and choose BlackLine
to accelerate digital transformation. BlackLine delivers comprehensive solutions
that unify accounting and finance operations across your Oracle landscape.

Oracle NetSuite
Oracle NetSuite

BLACKLINE IS BUILT FOR NETSUITE

Gain global visibility and insight into accounting processes while reducing
risk, increasing productivity, and ensuring accuracy. Close the gaps left in
critical finance and accounting processes with minimal IT support.

Microsoft Dynamics
Microsoft Dynamics

AGILE SOLUTIONS FOR DYNAMIC ORGANIZATIONS

Adapt and innovate with a hyperconnected Accounting function and give everyone
the insights and freedom to thrive by connecting your data, processes, and teams
with intelligent automation solutions for accounting needs.

See All ERPs
By Topic
By Topic
Environmental, Social, and Governance
Environmental, Social, and Governance

ENVIRONMENTAL, SOCIAL, AND GOVERNANCE

ESG is an opportunity for F&A teams to have a direct impact on how their
organizations interact with the communities around them and how they deliver
value to their stakeholders.

Recruiting & Retaining Top Talent
Recruiting & Retaining Top Talent

RECRUITING & RETAINING TOP TALENT

Rising labor costs and shifting expectations are contributing to unprecedented
change in the labor market and altering the way companies and their executives
think about talent management.

Enabling an ERP Transformation
Enabling an ERP Transformation

ENABLING AN ERP TRANSFORMATION

ERP transformations are business transformations. Finance and accounting
expertise is not only needed to prevent ERP transformation failures, but F&A
leaders are poised to help drive project plans and outcomes.

CFO & CIO Collaboration
CFO & CIO Collaboration

CFO & CIO COLLABORATION

Finance and IT leaders share a common goal of equipping their organizations with
ways to work smarter to enable competitive advantage. This intersection between
CFO and CIO priorities is driving more unity in terms of strategy and execution.

F&A Transformation
F&A Transformation

F&A TRANSFORMATION

F&A teams have embraced their expanding roles, but unprecedented demand for
their time coupled with traditional manual processes make it difficult for F&A
to execute effectively. Transformation is necessary to address these challenges.

IPO Readiness
IPO Readiness

IPO READINESS

F&A leadership can have a significant impact by creating sustainable, scalable
processes that can support the business before, during, and long after the IPO.
This company-wide effort crosses multiple functional areas and is reinforced by
critical project management and a strong technology infrastructure.

Mergers & Acquisitions
Mergers & Acquisitions

MERGERS & ACQUISITIONS

Timely, reliable data is critical for decision-making and reporting throughout
the M&A lifecycle. Without accurate information, organizations risk making poor
business decisions, paying too much, issuing inaccurate financial statements,
and other errors.

Revenue Cycle Optimization
Revenue Cycle Optimization

REVENUE CYCLE OPTIMIZATION

The revenue cycle refers to the entirety of a company’s ordering process from
the time an order is placed until an invoice is paid and settled. The inability
to apply payments on time and accurately can not only lock up cash, but also
negatively impact future sales and the overall customer experience.

Regulatory Compliance
Regulatory Compliance

REGULATORY COMPLIANCE

While the responsibility to maintain compliance stretches across the
organization, F&A has a critical role in ensuring compliance with financial
rules and regulations. Together with expanding roles, new expectations from
stakeholders, and evolving regulatory requirements, these demands can place
unsustainable strain on finance and accounting functions.

Customers
Customers

CUSTOMER SUCCESS

Success Stories
Success Stories

CUSTOMER SUCCESS STORIES

In good company.

More than 4,000 companies of all sizes, across all industries, trust BlackLine
to help them modernize their financial close, accounts receivable, and
intercompany accounting processes.

View All Success Stories
FEATURED CONTENT
Success Story

BLACKLINE RETURNS $2.77 FOR EVERY DOLLAR SPENT

Community
Community

BLACKLINE COMMUNITY

Join an exclusive community of peers, partners, and BlackLine experts.
BlackLine users around the world gain access to a digital hub of insight,
information, and engagement that enables the exchange of ideas and leading
practices for peak F&A performance.

Learn More
FEATURED CONTENT
COMMUNITY PORTAL

LEARN, COLLABORATE, AND GET THE
HELP YOU NEED.

Services
Services
Overview
Overview

SERVICES

Guided, connected, and committed to your success.

BlackLine Services combine leading practices and expert guidance with
best-in-class technology to help your F&A organization seamlessly implement
sound processes and solutions, identify new opportunities for accounting
optimization, and expand into areas you never imagined you would have the time
to tackle.

Professional Services
Professional Services

PROFESSIONAL SERVICES

Build a foundation for world-class accounting.

Whether planning your first implementation or expanding your BlackLine platform,
leverage expert guidance to help you build and execute your vision, drive
unified, automated, and continuous accounting processes, and enable Finance and
Accounting to deliver strategic business value.

Training & Education
Training & Education

TRAINING & EDUCATION

Accelerate adoption and drive productivity and performance.

One of the critical success drivers for any software technology is effective
user training and adoption. Whether you are deploying for the first time or
creating a sustainable education program for maximum value creation, explore how
you can take the next steps to upskill your users.

Customer Success
Customer Success

CUSTOMER SUCCESS

Your success is our success.

From onboarding to financial operations excellence, our customer success
management team helps you unlock measurable value. Through workshops, webinars,
digital success options, tips and tricks, and more, you will develop
leading-practice processes and strategies to propel your organization forward.

Transformation Services
Transformation Services

TRANSFORMATION SERVICES

Go beyond with end-to-end transformation.

Powerful technology is only part of the story. Successful transformation
requires expert guidance from a trusted partner. Explore offerings that unlock
new transformation opportunities and make transformation a reality.

Global Support
Global Support

GLOBAL SUPPORT

World-class support so you can focus on what matters most.

BlackLine provides global product support across geographies, languages, and
time zones, 24 hours a day, 7 days a week, 365 days a year. We are here for you
with industry-leading support whenever and wherever you need it.

Resources
Resources
Events
Events

EVENTS

Connect with peers across Finance & Accounting.

Whether new to BlackLine or a longtime customer, we curate events to guide you
along every step of your modern accounting journey.

View All Events
FEATURED CONTENT
Event

BEYONDTHEBLACK APAC 2023

Upcoming Webinars
Upcoming Webinars

UPCOMING WEBINARS

Hear from F&A thought leaders and customers like you.

Explore our schedule of upcoming webinars to find inspiration, including
industry experts, strategic alliance partners, and boundary-pushing customers.
And, earn CPE credits while you're at it.

Learn More
On-Demand Webinars
On-Demand Webinars

ON-DEMAND WEBINARS

Catch up on the latest finance transformation guidance.

Check out our most recent webinars dedicated to modern accounting. If you
recently attended webinar you loved, find it here and share the link with your
colleagues.

Learn More
White Papers
White Papers

WHITE PAPERS

Dive into digital finance transformation.

Explore the future of accounting over a cup of coffee with our curated
collection of white papers and ebooks written to help you consider how you will
transform your people, process, and technology.

Learn More
FEATURED CONTENT
White Paper

12 KEYS TO FINANCIAL OPERATIONS EXCELLENCE

Blog
Blog

BLOG

Stay on top of the latest accounting trends.

BlackLine Magazine provides daily updates on everything from companies that have
transformed F&A to new regulations that are coming to disrupt your day, week,
and month. Check back often for the latest commentary and guidance.

Learn More
FEATURED CONTENT
Blog

EXPLORE THE LATEST IN F&A INNOVATIONS.

Accounting Glossary
Accounting Glossary

ACCOUNTING GLOSSARY

Brush up on key accounting terms.

Whether you're new to F&A or an experienced professional, sometimes you need a
refresher on common finance and accounting terms and their definitions.
BlackLine's glossary provides descriptions for industry words and phrases,
answers to frequently asked questions, and links to additional resources.

Learn More
FEATURED CONTENT
Guide

YOUR GUIDE TO KEY F&A TERMS AND DEFINITIONS.

Developer Portal
Developer Portal

DEVELOPER PORTAL

Integrate your accounting operations with open APIs.

Our API-first development strategy gives you the keys to integrate your finance
tech stack - from one ERP to one hundred - and create seamless data flows in and
out of BlackLine.

Learn More
FEATURED CONTENT
Guide

EXPLORE OUR APIS TO MAXIMUM INTEGRATION.

About
About
Company
Company
About BlackLine
About BlackLine

ABOUT BLACKLINE

Since our founding in 2001, BlackLine has become a leading provider of cloud
software that automates and controls critical accounting processes.

Companies come to BlackLine because their traditional manual accounting
processes are not sustainable. We help them move to modern accounting by
unifying their data and processes, automating repetitive work, and driving
accountability through visibility.

Learn More
Leadership
Leadership

LEADERSHIP

BlackLine's leadership team is built on experience and expertise. Every
executive is committed to ensuring transformational success for every customer.

Learn More
Diversity, Equity & Inclusion
Diversity, Equity & Inclusion

DIVERSITY, EQUITY & INCLUSION

At BlackLine, we live by these tenets and always put people first. We are
committed to fostering an environment where differences are valued and practices
are equitable.

Learn More
Environmental, Social & Governance
Environmental, Social & Governance

ENVIRONMENTAL, SOCIAL & GOVERNANCE

BlackLine is committed to doing our part to create a more sustainable and
equitable world, from setting high environmental standards in all BlackLine
workplaces to supporting employee health and wellbeing, building strong
relationships with suppliers from underrepresented communities, protecting
customers’ data security and privacy and giving back to the community. 

Learn More
In the News
In the News

IN THE NEWS

Explore original-content media coverage, commentary and analysis of BlackLine at
top-tier business, trade, local and vertical media outlets, as well as
contributed articles written by BlackLine experts and placed with leading media
organizations.

Learn More
Press Releases
Press Releases

PRESS RELEASES

Stay up to date on the latest corporate and high-level product developments at
BlackLine. Here you will find a one-stop resource listing recent and historical
news items, including announcement of new clients/partners, awards, new
offices/facilities, personnel appointments/ changes, major software
enhancements, executive speeches and upcoming events.

Learn More
Investors
Investors

INVESTORS

BlackLine is a high-growth, SaaS business that is transforming and modernizing
the way finance and accounting departments operate. Our cloud software automates
critical finance and accounting processes. We empower companies of all sizes
across all industries to improve the integrity of their financial reporting,
achieve efficiencies and enhance real-time visibility into their operations.

Learn More
Awards & Recognition
Awards & Recognition

AWARDS & RECOGNITION

In addition to accolades for the quality, performance and benefits of our
software, BlackLine has been the recipient of many industry awards recognizing
the fast growth of the company, outstanding achievements of members of the
management team and exceptional customer service.

Learn More
Careers
Careers

TAKE THE NEXT STEP IN YOUR CAREER.

Wondering what it's like to work at BlackLine? Don't take our word for it. We've
been voted Best Place to Work by Inc. Magazine four years in a row. Built in LA
ranks us in their top 20 best places to work in LA. Better still? We have
in-office and remote-work openings all over the world.

Explore Careers
FEATURED CONTENT
Explore

BE A LEADER. JOIN THE LEADER.

Partners
Partners
Consulting Alliances
Consulting Alliances

CONSULTING ALLIANCES

Delivering Succesful Digital Transformations

Global and regional advisory and consulting firms bring deep finance domain
expertise, process transformation leadership, and shared passion for customer
value creation to our joint customers. Our consulting partners help guide large
enterprise and midsize organizations undergoing digital transformation by
maximizing and accelerating value from BlackLine’s solutions.

Learn More
Solution Provider Partners
Solution Provider Partners

SOLUTION PROVIDER PARTNERS

Guiding Customers to Long-Term Success

BlackLine’s Solution Providers are experienced business software resellers who
know and understand the finance and accounting function and the associated
challenges that organizations face. They ensure our customers’ success with
BlackLine from the initial solution validation process through deployments and
long-term customer care and long-term success.

Learn More
Software & Cloud Partners
Software & Cloud Partners

SOFTWARE & CLOUD PARTNERS

Integrate Your Finance Tech Stack

BlackLine and our ecosystem of software and cloud partners work together to
transform our joint customers’ finance and accounting processes. Together, we
provide innovative solutions that help F&A teams achieve shorter close cycles
and better controls, enabling them to drive better decision-making across the
company.

Learn More
Business Process Outsourcers
Business Process Outsourcers

BUSINESS PROCESS OUTSOURCERS

Driving Automation with Your Outsourcing Provider

BlackLine partners with top global Business Process Outsourcers and equips them
with solutions to better serve their clients and achieve market-leading
automation, efficiencies, and risk control. By outsourcing, businesses can
achieve stronger compliance, gain a deeper level of industry knowledge, and grow
without unnecessary costs.

Learn More

English
English
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BLACKLINE PRIVACY POLICY

Last Modified: December 15, 2022

BlackLine Privacy Statement

This BlackLine Privacy Statement (“Statement”) describes how we collect, use,
share and otherwise process information relating to an identified or
identifiable individual or household (“Personal Data”), and explains your
related rights regarding our processing of your Personal Data. A reference to
“BlackLine,” “we,” or “us” is a reference to BlackLine Systems, Inc., 21300
Victory Blvd 12th Floor, Woodland Hills, CA 91367 and the relevant affiliate
involved in the processing activity.

1. PROCESSING ACTIVITIES COVERED

This Statement applies to the processing of Personal Data collected by us when
you:

 * Visit our public website at www.blackline.com (“Public Website”);

 * Use our cloud products and services as an authorized user (for example, as an
   employee of one of our customers who provided you with access to our
   services), whether through our hosted service website or any of our mobile
   apps or otherwise (“Hosted Service”);

 * Receive communications from us, including emails, phone calls, or SMS;

 * Visit our offices; or

 * Register for, attend and/or otherwise take part in our events or webinars.

BlackLine is the controller of your Personal Data as described in this
Statement, unless expressly specified otherwise, and may act as a joint
controller with its EU affiliates for the Personal Data of EU customers and
prospects.

We may process Personal Data submitted by or for a customer to our Hosted
Service. To this end, we process such Personal Data in the role of a processor
on behalf of a customer (and/or its affiliates) who is the controller of the
Personal Data concerned. Our Hosted Service permits customers to share and
manage information by uploading and submitting data or content that can be
shared, stored, and accessed through the Hosted Service (“Customer Data”). This
Statement does not cover Customer Data, including any Personal Data contained in
it. Customers control the nature of Customer Data and are the data controllers.
We are a data processor of such Customer Data, which means we only use it as
directed by our customers.

2. WHAT PERSONAL DATA DO WE COLLECT DIRECTLY FROM YOU?

The Personal Data we collect directly from you may includes identifiers,
professional or employment-related information, financial account information,
commercial information, visual information, internet activity information and
inferences drawn from any of the above information categories. We collect such
information in the following situations:

PUBLIC WEBSITE INFORMATION COLLECTION

Information Collected

As you navigate the Public Website, BlackLine may collect information such as
your Internet Protocol (IP) address, Web browser information and your actions
while on the Public Website. This information will be collected, if at all,
through the use of commonly-used information-gathering tools, such as cookies
and web beacons. Standing alone, this information does not directly identify you
personally. You can configure the types of cookies that will be active while
browsing with the consent manager accessible from our Public Website. When
expressing interest in BlackLine’s products or services, or using our “Contact
Us” or similar features, you may have the option to provide contact information
such as your name, job title, organization name, address, e-mail address, or
phone number. You may also have the option of engaging in a “live chat” or other
form of interactive communication, during which BlackLine may collect a record
of information disclosed by you. Providing this optional information is
voluntary on your part, and in the absence of providing such information you
remain anonymous to BlackLine.

Use of Information Collected

We use your information, including your Personal Data, for the following
purposes:

 * To provide our Public Website and other services to you, to communicate with
   you about your use of our Public Website and services, to diagnose technical
   problems, to respond to your inquiries and for other customer service
   purposes.

 * To tailor the content and information that we may send or display to you, to
   offer location customization, and personalized help and instructions, and to
   otherwise personalize your experiences while using the Public Website.

 * To send you marketing information, product recommendations and other
   non-transactional communications (e.g., marketing newsletters) about us,
   including information about our products and services, promotions, special
   offers or events as necessary or to otherwise contact you about products or
   information we think may interest you. You can opt out of being contacted by
   us for marketing or promotional purposes by following the instructions in
   marketing emails we send or by using the information in the “Contacting
   BlackLine” section, below. Additional restrictions on BlackLine being able to
   send you marketing information may apply depending on the jurisdiction.

 * To better understand how individuals access and use our Public Website, both
   on an aggregated and individualized basis, in order to improve our Public
   Website and services and respond to user desires and preferences, and for
   other research and analytical purposes.

Automated Decision Making

We may use automated decision making to display or send recommendations and
personalized offers to you based on your Personal Data, which may include your
browsing history, geographic location, employer, job title, and other
non-sensitive data. In cases where information has been limited to a certain
area through automated decision making based on your Personal Data, we will
present you with the option to view more general information outside of that
area that has not been limited.

Third Party Links

The Public Website may contain links to other web sites or third-party
applications such as Facebook, Twitter, LinkedIn or YouTube. BlackLine is not
responsible for the privacy practices or the content of these other web sites or
applications, and we advise you to refer to the policy statements of these third
parties to understand how they collect and use information.

HOSTED SERVICE INFORMATION COLLECTION

BlackLine collects information, including Personal Data, from users of the
Hosted Service (“User Information”). “User Information” does not include
Customer Data. Access to the Hosted Service is subject to the terms and
conditions of a Master Subscription Agreement or similar agreement between
BlackLine and the party or entity that has subscribed to the Hosted Service. Any
User Information provided through the Hosted Service will be subject to this
Statement, unless otherwise specified in the Master Subscription Agreement.

Information Collected

The User Information that we collect from you in connection with the Hosted
Service includes the following:

 * In order for a user to access the Hosted Service, a user may submit Personal
   Data to the Hosted Service (e.g., user first and last name and e-mail).

 * Information about your device and your usage of the Hosted Service through
   cookies, web beacons, log files or similar technologies, such as IP addresses
   or other unique identifiers, which may qualify as Personal Data.

 * User profile information voluntarily provided by users, for example a phone
   number or profile picture.

 * If you request customer support, we may require that you provide to us your
   contact information, such as your name, job title, company name, address,
   phone number, and/or email address.

Use of Information Collected

BlackLine uses User Information for the purpose of providing, maintaining,
supporting and improving the Hosted Service, maintaining security, for
authentication purposes, processing customer payments, communicating with you
about your use of the Hosted Service, responding to communications from you,
diagnosing and responding to technical or service problems, handling support
requests, providing technical support and other customer service and support
purposes, and for other research and analytical purposes.

We may process Personal Data that you provide to us for the purpose of
subscribing to our Trust site notifications (e.g., name, email and mobile phone)
(“Notification Data”). The Notification Data may be processed for the purposes
of sending you requested relevant notifications (including emails and SMS
messages). The legal basis for this processing is consent. You can unsubscribe
at any time (see Section 6 “Your Rights” below).

If you voluntarily submit certain information to our services, such as filling
out a survey about your user experience, we collect the information you have
provided as part of that request.

In addition, BlackLine uses User Information to assess and identify potential
customer opportunities and send marketing information, product recommendations
and other non-transactional communications (e.g., marketing newsletters) about
us, including information about our products and services, promotions, special
offers, educational webinars, best practice summits or other events, or to
otherwise contact you about products or information we think may interest you.

You can opt out of being contacted by us for marketing or promotional purposes
by following the instructions in marketing emails we send or by using the
information in the “Contacting BlackLine” section, below. Additional
restrictions on BlackLine’s ability to send you marketing information may apply
depending on jurisdiction. Please note that opting-out of marketing
communications does not affect your receipt of business communications that are
important to your interaction with BlackLine, such as communications about your
subscriptions, service announcements, support/service communications, security
updates, event registration updates or account management communications.

BLACKLINE EVENTS INFORMATION COLLECTION

For the purposes of this Statement, a “BlackLine event” includes any conference,
webinar, forum, seminar or workshop, whether taking place virtually or
in-person.

Information Collected

If you register for a BlackLine event, we may require that you provide to us
your contact information, such as your name, job title, company name, address,
phone number, and/or email address. You may also be required to provide your
financial and billing information (such as billing name and address, and credit
card number). If you attend a BlackLine event, we may with your further consent
scan your attendee badge, which will provide us your information, such as name,
title, company name, address, phone number and email address.

Use of Information Collected

By registering for a specific BlackLine event, you agree to BlackLine’s
processing of the Personal Data you submit as part of registration for the
following purposes:

 * to communicate with you regarding the specific BlackLine event for which you
   registered or that you attend;

 * to perform our contract with you;

 * for our internal reporting purposes;

 * as reasonably necessary for the management, support and organization of the
   specific BlackLine event for which you registered or that you attend;

 * for any other purpose to which you consent in connection with the specific
   BlackLine event for which you registered or that you attend; and

 * for research and analytical purposes.

If you have provided payment information to us, we process your Personal Data to
verify that information and to collect payments to the extent that doing so is
necessary to complete a transaction and perform our contract with you.

Disclosure of Information Collected

If you register for a specific BlackLine event, BlackLine may disclose the
Personal Data you submit as part of registration to:

 * sponsors, partners and co-organizers (collectively, “Sponsors”) of the
   BlackLine event as reasonably necessary for the management and organization
   of the specific BlackLine event for which you registered or attended;

 * third-party service providers assisting BlackLine with the specific BlackLine
   event, subject to contractually agreed conditions of confidentiality and
   security; or

 * other third-parties for which you consent to disclosure in connection with
   the specific BlackLine event for which you registered or attended.

Event Sponsor Space Lists

 * Live Events: Forum event attendees are provided with badges having bar codes
   that may be scanned at Sponsor booths or sponsored activities or sessions
   (collectively, “Sponsor Booth”). If you allow your attendee badge to be
   scanned at a Sponsor booth, then you are consenting to allowing your contact
   information (first name, last name, title, company, email, phone, address,
   country) to be transferred to any Sponsor that scans the badge. In these
   circumstances, your information will be subject to such Sponsor’s privacy
   statement.

 * Virtual Events: If you choose to visit a Sponsor’s virtual space/virtual
   booth/virtual session, then your contact information (first name, last name,
   title, company, email, work phone, work address, work state, work zip code,
   country) is transferred to the Sponsor in real-time. In these circumstances,
   your information will be subject to such Sponsor’s privacy statement.

OFFICE VISITOR INFORMATION COLLECTION

If you visit our offices, you may be required to register as a visitor and to
provide your name, email address, phone number, company name, and title. We use
this information for security reasons, to register visitors to our offices and
to manage non-disclosure agreements that visitors may be required to sign, to
the extent such processing is necessary for our legitimate interest in
protecting our offices and our confidential information against unauthorized
access.

OTHER PERSONAL DATA COLLECTION

If you submit questions, requests, other communications to us via forms, email,
or other communication media, we may collect contact information, such as a
name, job title, company name, address, phone number or email address. We
process such Personal Data to respond to questions, requests and other
communications from you.

If you express an interest in obtaining additional information about our
services or if our marketing, sales, or business development teams send
communications to you or reach out to you via telephone, we may process Personal
Data you provide to us, including your name, phone number, email address, postal
address, country, job title, job function, company name, or IP address. We
process Personal Data to respond to your communications, to deliver relevant
email content, for research and analytical purposes and to send you marketing
information, product recommendations and other non-transactional communications
about us, including information about our products and services, promotions,
special offers or BlackLine events as necessary or to otherwise contact you
about products or information we think may interest you.

If you communicate with us via a phone or video call, we may record and
transcribe that call in accordance with applicable law, for training, quality
assurance and administration purposes, but only if we’ve informed you of this
beforehand and giving you the opportunity to not have the call recorded.

You can opt out of being contacted by us for marketing or promotional purposes
by following the instructions in marketing emails we send or by using the
information in the “Contacting BlackLine” section, below. Additional
restrictions on BlackLine being able to send you marketing information may apply
depending on the jurisdiction.

3. PERSONAL DATA WE COLLECT FROM OTHER SOURCES

We also collect information about you from third parties and publicly available
sources, and combine this information with Personal Data provided by you. The
Personal Data we collect from other sources includes identifiers, professional
and employment-related information, education information, commercial
information, visual information, internet activity information and inferences
about preferences and behaviors.

4. WHO DO WE SHARE PERSONAL DATA WITH?

We may disclose the following categories of Personal Data for our business
purposes: identifiers, professional and employment-related information,
education information, commercial information, visual information, internet
activity information, financial information, and inferences drawn from any of
the above information categories. Unless expressly specified otherwise,
BlackLine will not share your Personal Data or User Information with third
parties except as follows:



 * Affiliates. We may disclose Personal Data to our affiliates or subsidiaries;
   however, if we do so, their use and disclosure of your Personal Data will be
   subject to this Statement.

 * Business Transfers. If we are acquired by or merged with another company, if
   we are involved in a reorganization or other fundamental corporate change, or
   if substantially all of our assets are transferred to another company, or as
   part of a bankruptcy proceeding, we may transfer the Personal Data we have
   collected to the other company.

 * In Response to Legal Process. We also may use and disclose Personal Data we
   collect from you in order to comply with the applicable laws, or a judicial
   proceeding, court order, or other legal process, such as in response to a
   court order or a subpoena or to meet national security or law enforcement
   requirements.

 * To Protect Us and Others. We also use and may disclose Personal Data we
   collect where we believe it is necessary in order to investigate, prevent or
   take action regarding actual or suspected illegal activities, violations of
   any contract or policy, or as evidence in litigation in which BlackLine is
   involved.

 * Service Providers, Contractors and Agents. We may disclose Personal Data to
   our third-party service providers, contractors and agents who assist us in
   business and technical operations. They provide services relating, but not
   limited to, IT and system administration and hosting, billing, financial
   transactions, customer support, internet and connectivity, marketing,
   BlackLine event organizing, or security pursuant to the legal bases described
   below.

 * Professional Advisors. In individual instances, we may share your Personal
   Data with professional advisors (including lawyers, bankers, auditors and
   insurers) who provide consultancy, banking, legal, insurance and accounting
   services, and to the extent we are legally obligated to share or have a
   legitimate interest in sharing your Personal Data.

 * Affiliated Customer. If you are an authorized user of the Hosted Service, we
   may disclose Personal Data to your affiliated customer responsible for your
   access to the Hosted Service.

 * Anonymous and De-Identified Information. We may share anonymous or
   de-identified information about users or usage data with third parties for
   the purpose of helping BlackLine in such analysis and improvements or for
   marketing, advertising, research or similar purposes. Additionally, BlackLine
   may share such anonymous or de-identified information about users or usage
   data on an aggregate basis in the normal course of operating our business
   (e.g., we may share information publicly to show trends about the general use
   of our services).

For more information, please contact us by using the information in the
“Contacting BlackLine” section, below.

5. COOKIES

Regarding our use of Cookies, please follow this link to our cookies policy
here.

6. YOUR RIGHTS

You may have certain rights relating to your Personal Data, subject to local
Data Protection Laws. “Data Protection Laws” means all laws and regulations
(including, without limitation, the EU General Data Protection Regulation or
“GDPR” and the California Consumer Privacy Act of 2018 or “CCPA”), applicable to
our processing of your Personal Data under this Statement.

We have provided a summary below, but since some of the rights are complex, not
all of the details have been included. We encourage you to read the relevant
laws and guidance from the regulatory authorities for a full explanation of
these rights. Depending on the applicable Data Protection Laws these rights may
include the right to:

 * Access your "Personal Data" held by us,

 * Know more about how we process your "Personal Data",

 * Rectify inaccurate "Personal Data" and, taking into account the purpose of
   processing the "Personal Data", ensure it is complete,

 * Erase or delete your "Personal Data", subject to certain exceptions,

 * Restrict our processing of your "Personal Data" (e.g., limit the use or
   disclosure of “sensitive personal information” as defined in the CCPA),

 * Transfer your "Personal Data" to another controller, to the extent possible,

 * Object to any processing of your "Personal Data",

 * Opt-out of certain disclosures of your "Personal Data" to third parties
   (e.g., opt-out of “selling” or “sharing” of personal information as those
   terms are defined in the CCPA),

 * If you’re under the age of 16, or such other applicable age of consent for
   privacy purposes in relevant individual jurisdictions, opt-in to certain
   disclosures of your "Personal Data" to third parties,

 * Not be discriminated against for exercising your rights described above,

 * Not be subject to a decision based solely on automated processing, including
   profiling, which produces legal effects (Automated Decision-Making), and

 * Withdraw your consent at any time (to the extent we base processing on
   consent), without affecting the lawfulness of the processing based on such
   consent before its withdrawal.

The CCPA require businesses to disclose whether they “sell” or “share” Personal
Data, as those two terms are defined in the CCPA. We do not “sell” or “share”
your Personal Data. We may share your Personal Data with third parties or allow
them to collect your Personal Data if those third parties are authorized service
providers, contractors or business partners who have agreed to our contractual
limitations as to their retention, use, and disclosure of your Personal Data, or
if you use our sites, services or systems to interact with third parties or
direct us to disclose your Personal Data to third parties. See Section 4 (Who Do
We Share Personal Data With?) above.

California law permits residents of California to request certain details about
what Personal Data a company shares with third parties for the third parties’
direct marketing purposes. BlackLine does not share your Personal Data with
third parties for the third parties’ own and independent direct marketing
purposes. If you have any questions about what Personal Data BlackLine may share
with third parties that are not already answered in this Policy, please contact
BlackLine at: PrivacyRequest@blackline.com.

Financial Incentives: We will not discriminate against you, in any manner
prohibited by applicable law, for exercising your rights specified in Section 6
(Your Rights) above. However, if you are a prospective customer, we may offer
you certain financial incentives permitted by the CCPA. Please review our CCPA
Financial Incentives Notice available here for more information.

7. HOW TO EXERCISE YOUR RIGHTS

To exercise your rights, please contact us by using the information in the
“Contacting BlackLine” section, below. Your Personal Data may be processed in
responding to these rights. We respond to all legitimate requests within a
reasonable timeframe consistent with applicable Data Protection Laws unless
otherwise required by law. To the extent permitted under applicable law, we will
contact you if we need additional information from you in order to honor your
request or verify your identity.

You may authorize another person (your “agent”) to submit a request on your
behalf. If an authorized agent will be submitting a request for you, please
contact us by using the information in the “Contacting BlackLine” section below.
Please note that we are required to verify that your agent has been properly
authorized to request information on your behalf (e.g., by asking your agent to
provide us with a copy of your written authorization designating them as your
authorized agent) and this may take additional time to fulfill your request.

You may unsubscribe from our marketing communications by either clicking on the
“unsubscribe” link located at the bottom of our e-mails; updating your
communication preferences; or contacting us using the information in the
“Contacting BlackLine” section below.

If you are an employee of a BlackLine customer, we recommend you contact your
employer’s system administrator for assistance in accessing, correcting,
updating or deleting your Personal Data in our Hosted Service.

8. GENERAL PROVISIONS APPLICABLE TO ALL PERSONAL DATA

We process your Personal Data on one of the following legal bases:

 * Performance of a contract. When you or your company enter into an agreement
   with us, we will process your Personal Data to fulfill the terms of our
   contract (for example, the Hosted Service).

 * Legitimate interests. We may use your Personal Data for our legitimate
   interests provided that our legitimate interests are not outweighed by any
   prejudice or harm to your rights and freedoms, including:
   
   * improving our products and services and the content on our Public Website
     or Hosted Service (for example to manage our network, improve the service,
     and better tailor the features, performance and support of the service);
   
   * operating and administering our Public Website and the Hosted Service;
   
   * promoting the safety and security of the Public Website and the Hosted
     Service;
   
   * fulfilling your requests and communicating with you when you contact us;
     and
   
   * marketing and promoting the Hosted Service.

 * Consent. In some cases, you will give us consent to use your Personal Data
   for a specific purpose. For example, we will rely on your consent to use
   technical information such as cookie data.

 * Legal obligations. We may be required to process your Personal Data to comply
   with our legal obligations.

Retention and Storage of Information Collected

In accordance with the data minimization and purpose limitation principles,
BlackLine will store your Personal Data for as long as reasonably necessary, and
only for as long as required to fulfill the purposes of processing your Personal
Data. Notwithstanding the foregoing, we may retain your Personal Data if such
retention is necessary for compliance with a legal obligation to which we are
subject, or in order to protect your vital interests or the vital interests of
another natural person. If we process your Personal Data, it may be erased
automatically, or saved in a format which does not allow any direct conclusions
to be drawn as to your identity as soon as the last specific purpose has been
fulfilled.

Sensitive Information

We will not intentionally collect or process, and do not want you to provide,
any sensitive Personal Data, including:

 * Personal Data that reveals your racial or ethnic origin, political opinions,
   religious or philosophical beliefs, or trade union membership;

 * genetic or biometric data;

 * data concerning your medical or health condition; and

 * data concerning your sex life or sexual orientation.

Children’s Online Privacy Protection

Neither the Public Website nor the Hosted Service are designed for or directed
to children. We do not intentionally collect or maintain information about
anyone under the age of 16.

If you believe that we have collected Personal Data from a child under the age
of 16, please contact us by using the information in the “Contacting BlackLine”
section below, and we will make reasonable efforts to delete such information
from our records.

Security

We take precautions including organizational, technical and physical measures
designed to safeguard against the accidental or unlawful destruction, loss,
alteration and unauthorized disclosure of, or access to, the Personal Data we
process or use. If you have any questions about the security of Personal Data,
please contact us by using the information in the “Contacting BlackLine”
section, below.

International Transfer of Personal Data

Your Personal Data may be collected, transferred to and stored by us in the
United States and by our affiliates and third-parties disclosed in Section 4,
above, that are based in other countries. Therefore, your Personal Data may be
processed outside your jurisdiction, including in countries and jurisdictions
that are not subject to an adequacy decision by the European Commission or your
local legislature or regulator, and that may not provide for the same level of
data protection as your jurisdiction. We have implemented safeguards to ensure
an adequate level of data protection where your Personal Data is transferred
outside of your country or jurisdiction.

Do Not Track Requests

Certain web browsers have incorporated a “Do Not Track” feature. This feature,
when turned on, sends a preference to the websites you visit indicating that you
do not wish to be tracked. Those sites (or the third-party content on those
sites) may continue to engage in activities you might view as tracking even
though you have expressed this preference, depending on the sites’ privacy
practices. Because there is not yet a commonly-accepted standard on how to
interpret Do Not Track requests, BlackLine does not currently respond to browser
Do Not Track requests on its websites or online services.

Changes to this Privacy Statement

BlackLine reserves the right to change this Statement as necessary or advisable
to accommodate changes to the law, technology, our operations or other
circumstances. We encourage you to periodically review this notice for the
latest information on our privacy practices.

Contacting BlackLine

If you have any questions about this Statement or our privacy practices, or if
you have a disability and need to access this Statement in a different format,
please contact us at PrivacyRequest@blackline.com.

You may also contact us by postal mail at:
BlackLine Systems, Inc.
21300 Victory Blvd., 12th Floor
Woodland Hills, CA 91367
Attn: Data Protection Officer


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