support.coolspot.de Open in urlscan Pro
194.169.239.150 Public Scan

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Submitted URL:
http://cs-helpdesk.com/?entity=13810962
Effective URL:
http://support.coolspot.de/kayako/
Submission: On September 22 via manual (September 22nd 2023, 1:47:30 pm UTC) from AR — Scanned from DE

Summary HTTP 12 Redirects Links 1 Behaviour Indicators

Summary

This website contacted 1 IPs in 1 countries across 2 domains to perform 12 HTTP transactions. The main IP is 194.169.239.150, located in Germany and belongs to VODANET International IP-Backbone of Vodafone, DE. The main domain is support.coolspot.de.

This is the only time support.coolspot.de was scanned on urlscan.io!

urlscan.io Verdict: No classification

Domain & IP information

	IP Address	AS Autonomous System
1 1	2a00:18e0:5:3... 2a00:18e0:5:3:dfe2:c743:85aa:61bc	16509 (AMAZON-02) (AMAZON-02)
2 14	194.169.239.150 194.169.239.150	3209 (VODANET I...) (VODANET International IP-Backbone of Vodafone)
12	1

1 2a00:18e0:5:3:dfe2:c743:85aa:61bc (Germany) 1 redirects

ASN16509 (AMAZON-02, US)

cs-helpdesk.com	Domain lookup VirusTotal SecurityTrails crt.sh Censys Domaintools

14 194.169.239.150 (Germany) 2 redirects

ASN3209 (VODANET International IP-Backbone of Vodafone, DE)

www.cs-helpdesk.com	Domain lookup VirusTotal SecurityTrails crt.sh Censys Domaintools
support.coolspot.de	Domain lookup VirusTotal SecurityTrails crt.sh Censys Domaintools

	Apex Domain Subdomains	Transfer
13	coolspot.de 1 redirects support.coolspot.de	271 KB
2	cs-helpdesk.com 2 redirects cs-helpdesk.com www.cs-helpdesk.com	443 B
12	2

	Domain	Requested by
13	support.coolspot.de	1 redirects support.coolspot.de
1	www.cs-helpdesk.com	1 redirects
1	cs-helpdesk.com	1 redirects
12	3

This site contains links to these domains. Also see Links.

Domain
www.kayako.com

Subject Issuer	Validity	Valid

This page contains 1 frames:

Primary Page: http://support.coolspot.de/kayako/
Frame ID: 3134095AB7DD9121328C44FFF7AAC3D3
Requests: 12 HTTP requests in this frame

Screenshot
Live screenshot

Full Image

Page Title

coolspot Support powered by

Page URL History Show full URLs

http://cs-helpdesk.com/?entity=13810962 HTTP 301
http://www.cs-helpdesk.com/?entity=13810962 HTTP 301
http://support.coolspot.de/?entity=13810962 HTTP 302
http://support.coolspot.de/kayako/ Page URL

Page Statistics

12
Requests

0 %
HTTPS

50 %
IPv6

2
Domains

3
Subdomains

1
IPs

1
Countries

271 kB
Transfer

855 kB
Size

2
Cookies

1 Outgoing links

These are links going to different origins than the main page.

URL: http://www.kayako.com/
Title: Help Desk Software

Search URL Search Domain Scan URL

Page URL History

This captures the URL locations of the websites, including HTTP redirects and client-side redirects via JavaScript or Meta fields.

http://cs-helpdesk.com/?entity=13810962 HTTP 301
http://www.cs-helpdesk.com/?entity=13810962 HTTP 301
http://support.coolspot.de/?entity=13810962 HTTP 302
http://support.coolspot.de/kayako/ Page URL

Redirected requests

There were HTTP redirect chains for the following requests:

12 HTTP transactions
0 data transactions

Method Protocol	Status	Resource Path	Size x-fer	Time Latency	Type MIME-Type	IP Location
GET H/1.1	200 OK	Primary Request / Show response support.coolspot.de/kayako/ Redirect Chain http://cs-helpdesk.com/?entity=13810962 http://www.cs-helpdesk.com/?entity=13810962 http://support.coolspot.de/?entity=13810962 http://support.coolspot.de/kayako/	15 KB 16 KB	126ms 115ms	Document text/html	194.169.239.150 VODANET Internati...
General Check archive.org Show headers Download Go to Full URL http://support.coolspot.de/kayako/ Protocol HTTP/1.1 Server 194.169.239.150 , Germany, ASN3209 (VODANET International IP-Backbone of Vodafone, DE), Reverse DNS Software Apache/2.2.3 (CentOS) / PHP/5.3.8 Resource Hash `70904eb8e02bdc9e5cba102ccdda4a6f0bba8bf658f8f271d0a8fd269a88c4ff` Request headers Upgrade-Insecure-Requests 1 User-Agent Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/117.0.5938.92 Safari/537.36 accept-language de-DE,de;q=0.9 Response headers Connection close Content-Type text/html; charset=UTF-8 Date Fri, 22 Sep 2023 14:07:08 GMT Server Apache/2.2.3 (CentOS) Transfer-Encoding chunked X-Powered-By PHP/5.3.8 Redirect headers Connection close Content-Length 0 Content-Type text/html; charset=UTF-8 Date Fri, 22 Sep 2023 14:07:08 GMT Server Apache/2.2.3 (CentOS) X-Powered-By PHP/5.3.8 location http://support.coolspot.de/kayako/
GET H/1.1	200 OK	index.php support.coolspot.de/kayako/	117 KB 20 KB	138ms 127ms	Stylesheet text/css	194.169.239.150 VODANET Internati...
General Check archive.org Show headers Download Go to Full URL http://support.coolspot.de/kayako/index.php?/Core/Default/Compressor/css Requested by Host: support.coolspot.de URL: http://support.coolspot.de/kayako/ Protocol HTTP/1.1 Server 194.169.239.150 , Germany, ASN3209 (VODANET International IP-Backbone of Vodafone, DE), Reverse DNS Software Apache/2.2.3 (CentOS) / PHP/5.3.8 Resource Hash `1e3315c47bfbed940d442f5eb5b2fd0e2088e46304c40252ad91a1eb50b58142` Request headers accept-language de-DE,de;q=0.9 Referer http://support.coolspot.de/kayako/ User-Agent Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/117.0.5938.92 Safari/537.36 Response headers Date Fri, 22 Sep 2023 14:07:08 GMT Content-Encoding gzip Server Apache/2.2.3 (CentOS) X-Powered-By PHP/5.3.8 Transfer-Encoding chunked Content-Type text/css;charset=UTF-8 Cache-Control max-age=3600, must-revalidate Connection close Expires Sat, 23 Sep 2023 14:07:08 GMT
GET H/1.1	200 OK	index.php Show response support.coolspot.de/kayako/	689 KB 199 KB	156ms 145ms	Script text/javascript	194.169.239.150 VODANET Internati...
General Check archive.org Show headers Download Go to Full URL http://support.coolspot.de/kayako/index.php?/Core/Default/Compressor/js Requested by Host: support.coolspot.de URL: http://support.coolspot.de/kayako/ Protocol HTTP/1.1 Server 194.169.239.150 , Germany, ASN3209 (VODANET International IP-Backbone of Vodafone, DE), Reverse DNS Software Apache/2.2.3 (CentOS) / PHP/5.3.8 Resource Hash `e634a3e3baa6c0dcc444dea66ad97368490dbc493a013d5bb6700abbe675f7eb` Request headers accept-language de-DE,de;q=0.9 Referer http://support.coolspot.de/kayako/ User-Agent Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/117.0.5938.92 Safari/537.36 Response headers Date Fri, 22 Sep 2023 14:07:08 GMT Content-Encoding gzip Server Apache/2.2.3 (CentOS) X-Powered-By PHP/5.3.8 Transfer-Encoding chunked Content-Type text/javascript;charset=UTF-8 Cache-Control max-age=3600, must-revalidate Connection close Expires Sat, 23 Sep 2023 14:07:08 GMT
GET H/1.1	200 OK	_logo.png support.coolspot.de/kayako/__swift/themes/client/images/	16 KB 16 KB	22ms 12ms	Image image/png	194.169.239.150 VODANET Internati...
General Check archive.org Show headers Download Go to Show image Full URL http://support.coolspot.de/kayako/__swift/themes/client/images/_logo.png Requested by Host: support.coolspot.de URL: http://support.coolspot.de/kayako/ Protocol HTTP/1.1 Server 194.169.239.150 , Germany, ASN3209 (VODANET International IP-Backbone of Vodafone, DE), Reverse DNS Software Apache/2.2.3 (CentOS) / Resource Hash `d23145dd43798e540e636ed5b074ed30d3e8f0f7e7262b403c90f047090fd133` Request headers accept-language de-DE,de;q=0.9 Referer http://support.coolspot.de/kayako/ User-Agent Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/117.0.5938.92 Safari/537.36 Response headers Date Fri, 22 Sep 2023 14:07:08 GMT Last-Modified Mon, 30 Jun 2014 11:17:19 GMT Server Apache/2.2.3 (CentOS) ETag "3d8983-3fb0-4fd0bcd610dc0" Content-Type image/png Connection close Accept-Ranges bytes Content-Length 16304
GET H/1.1	200 OK	secretcity_logo_icon.png support.coolspot.de/kayako/__swift/themes/client/images/	3 KB 3 KB	22ms 12ms	Image image/png	194.169.239.150 VODANET Internati...
General Check archive.org Show headers Download Go to Show image Full URL http://support.coolspot.de/kayako/__swift/themes/client/images/secretcity_logo_icon.png Requested by Host: support.coolspot.de URL: http://support.coolspot.de/kayako/ Protocol HTTP/1.1 Server 194.169.239.150 , Germany, ASN3209 (VODANET International IP-Backbone of Vodafone, DE), Reverse DNS Software Apache/2.2.3 (CentOS) / Resource Hash `6722053ffcc68c8571cf2600e1001bdcc0398931dedb8b1e1781e8c23dbada20` Request headers accept-language de-DE,de;q=0.9 Referer http://support.coolspot.de/kayako/ User-Agent Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/117.0.5938.92 Safari/537.36 Response headers Date Fri, 22 Sep 2023 14:07:08 GMT Last-Modified Thu, 03 Jul 2014 13:40:29 GMT Server Apache/2.2.3 (CentOS) ETag "3d89ae-a11-4fd4a26e82d40" Content-Type image/png Connection close Accept-Ranges bytes Content-Length 2577
GET H/1.1	200 OK	xcheck_logo_icon.png support.coolspot.de/kayako/__swift/themes/client/images/	3 KB 3 KB	22ms 11ms	Image image/png	194.169.239.150 VODANET Internati...
General Check archive.org Show headers Download Go to Show image Full URL http://support.coolspot.de/kayako/__swift/themes/client/images/xcheck_logo_icon.png Requested by Host: support.coolspot.de URL: http://support.coolspot.de/kayako/ Protocol HTTP/1.1 Server 194.169.239.150 , Germany, ASN3209 (VODANET International IP-Backbone of Vodafone, DE), Reverse DNS Software Apache/2.2.3 (CentOS) / Resource Hash `c4b7c48b36127f82a77c81f0a0947f084bdc5fcf6acdf290431d472b0cb1fbcb` Request headers accept-language de-DE,de;q=0.9 Referer http://support.coolspot.de/kayako/ User-Agent Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/117.0.5938.92 Safari/537.36 Response headers Date Fri, 22 Sep 2023 14:07:08 GMT Last-Modified Thu, 03 Jul 2014 13:58:10 GMT Server Apache/2.2.3 (CentOS) ETag "3d8977-b17-4fd4a6625c080" Content-Type image/png Connection close Accept-Ranges bytes Content-Length 2839
GET H/1.1	200 OK	pueblosecreto_logo_icon.png support.coolspot.de/kayako/__swift/themes/client/images/	2 KB 3 KB	22ms 12ms	Image image/png	194.169.239.150 VODANET Internati...
General Check archive.org Show headers Download Go to Show image Full URL http://support.coolspot.de/kayako/__swift/themes/client/images/pueblosecreto_logo_icon.png Requested by Host: support.coolspot.de URL: http://support.coolspot.de/kayako/ Protocol HTTP/1.1 Server 194.169.239.150 , Germany, ASN3209 (VODANET International IP-Backbone of Vodafone, DE), Reverse DNS Software Apache/2.2.3 (CentOS) / Resource Hash `36636913090a98efec646ae2349d79a65a70c82bac30694d884de0190957a575` Request headers accept-language de-DE,de;q=0.9 Referer http://support.coolspot.de/kayako/ User-Agent Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/117.0.5938.92 Safari/537.36 Response headers Date Fri, 22 Sep 2023 14:07:08 GMT Last-Modified Thu, 03 Jul 2014 13:44:48 GMT Server Apache/2.2.3 (CentOS) ETag "3d89b9-99e-4fd4a36583400" Content-Type image/png Connection close Accept-Ranges bytes Content-Length 2462
GET H/1.1	200 OK	pianetasegreto_logo_icon.png support.coolspot.de/kayako/__swift/themes/client/images/	3 KB 3 KB	22ms 11ms	Image image/png	194.169.239.150 VODANET Internati...
General Check archive.org Show headers Download Go to Show image Full URL http://support.coolspot.de/kayako/__swift/themes/client/images/pianetasegreto_logo_icon.png Requested by Host: support.coolspot.de URL: http://support.coolspot.de/kayako/ Protocol HTTP/1.1 Server 194.169.239.150 , Germany, ASN3209 (VODANET International IP-Backbone of Vodafone, DE), Reverse DNS Software Apache/2.2.3 (CentOS) / Resource Hash `3f6056fb05a6271e50f34ab1a1c959c0ca537277bdbb3d5f4253211e6c75b3d3` Request headers accept-language de-DE,de;q=0.9 Referer http://support.coolspot.de/kayako/ User-Agent Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/117.0.5938.92 Safari/537.36 Response headers Date Fri, 22 Sep 2023 14:07:08 GMT Last-Modified Thu, 03 Jul 2014 13:33:30 GMT Server Apache/2.2.3 (CentOS) ETag "3d8974-a7e-4fd4a0deebe80" Content-Type image/png Connection close Accept-Ranges bytes Content-Length 2686
GET H/1.1	200 OK	tajemnemiasto_logo_icon.png support.coolspot.de/kayako/__swift/themes/client/images/	3 KB 3 KB	21ms 11ms	Image image/png	194.169.239.150 VODANET Internati...
General Check archive.org Show headers Download Go to Show image Full URL http://support.coolspot.de/kayako/__swift/themes/client/images/tajemnemiasto_logo_icon.png Requested by Host: support.coolspot.de URL: http://support.coolspot.de/kayako/ Protocol HTTP/1.1 Server 194.169.239.150 , Germany, ASN3209 (VODANET International IP-Backbone of Vodafone, DE), Reverse DNS Software Apache/2.2.3 (CentOS) / Resource Hash `931ae559541b9f9f4624a4d513bd01d795cd02233cde5682568f96a3ab7a4938` Request headers accept-language de-DE,de;q=0.9 Referer http://support.coolspot.de/kayako/ User-Agent Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/117.0.5938.92 Safari/537.36 Response headers Date Fri, 22 Sep 2023 14:07:08 GMT Last-Modified Thu, 03 Jul 2014 13:48:38 GMT Server Apache/2.2.3 (CentOS) ETag "3d897d-a4e-4fd4a440db980" Content-Type image/png Connection close Accept-Ranges bytes Content-Length 2638
GET H/1.1	200 OK	mucizeortam_logo_icon.png support.coolspot.de/kayako/__swift/themes/client/images/	2 KB 3 KB	22ms 11ms	Image image/png	194.169.239.150 VODANET Internati...
General Check archive.org Show headers Download Go to Show image Full URL http://support.coolspot.de/kayako/__swift/themes/client/images/mucizeortam_logo_icon.png Requested by Host: support.coolspot.de URL: http://support.coolspot.de/kayako/ Protocol HTTP/1.1 Server 194.169.239.150 , Germany, ASN3209 (VODANET International IP-Backbone of Vodafone, DE), Reverse DNS Software Apache/2.2.3 (CentOS) / Resource Hash `c367adeb0d2b5fe031bb48adf983e01c0e4acf34448381beb41d7dadcc15b52d` Request headers accept-language de-DE,de;q=0.9 Referer http://support.coolspot.de/kayako/ User-Agent Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/117.0.5938.92 Safari/537.36 Response headers Date Fri, 22 Sep 2023 14:07:08 GMT Last-Modified Thu, 03 Jul 2014 13:42:59 GMT Server Apache/2.2.3 (CentOS) ETag "3d896e-9e3-4fd4a2fd8fec0" Content-Type image/png Connection close Accept-Ranges bytes Content-Length 2531
GET H/1.1	200 OK	latinosecreto_logo_icon.png support.coolspot.de/kayako/__swift/themes/client/images/	3 KB 3 KB	22ms 11ms	Image image/png	194.169.239.150 VODANET Internati...
General Check archive.org Show headers Download Go to Show image Full URL http://support.coolspot.de/kayako/__swift/themes/client/images/latinosecreto_logo_icon.png Requested by Host: support.coolspot.de URL: http://support.coolspot.de/kayako/ Protocol HTTP/1.1 Server 194.169.239.150 , Germany, ASN3209 (VODANET International IP-Backbone of Vodafone, DE), Reverse DNS Software Apache/2.2.3 (CentOS) / Resource Hash `dd55a963127095a97a8b1c4bed0f1e5a33ba11f0385568cfa15021c996a01af5` Request headers accept-language de-DE,de;q=0.9 Referer http://support.coolspot.de/kayako/ User-Agent Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/117.0.5938.92 Safari/537.36 Response headers Date Fri, 22 Sep 2023 14:07:08 GMT Last-Modified Thu, 03 Jul 2014 13:52:11 GMT Server Apache/2.2.3 (CentOS) ETag "3d8970-abf-4fd4a50bfd8c0" Content-Type image/png Connection close Accept-Ranges bytes Content-Length 2751
GET H/1.1	200 OK	index.php Show response support.coolspot.de/kayako/cron/	43 B 219 B	109ms 98ms	XHR image/gif	194.169.239.150 VODANET Internati...
General Check archive.org Show headers Download Go to Full URL http://support.coolspot.de/kayako/cron/index.php?/Base/CronManager/Execute Requested by Host: support.coolspot.de URL: http://support.coolspot.de/kayako/index.php?/Core/Default/Compressor/js Protocol HTTP/1.1 Server 194.169.239.150 , Germany, ASN3209 (VODANET International IP-Backbone of Vodafone, DE), Reverse DNS Software Apache/2.2.3 (CentOS) / PHP/5.3.8 Resource Hash `b51d370070834b70d4dd236d5e00b54324e72b7d47723414e78d5b8530887918` Request headers Accept / Referer http://support.coolspot.de/kayako/ X-Requested-With XMLHttpRequest accept-language de-DE,de;q=0.9 User-Agent Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/117.0.5938.92 Safari/537.36 Response headers Date Fri, 22 Sep 2023 14:07:08 GMT Server Apache/2.2.3 (CentOS) Connection close X-Powered-By PHP/5.3.8 Content-Length 43 Content-Type image/gif

Verdicts & Comments Add Verdict or Comment

60 JavaScript Global Variables

These are the non-standard "global" variables defined on the window object. These can be helpful in identifying possible client-side frameworks and code.

2 Cookies

Cookies are little pieces of information stored in the browser of a user. Whenever a user visits the site again, he will also send his cookie values, thus allowing the website to re-identify him even if he changed locations. This is how permanent logins work.

			Domain/Path	Expires	Name / Value
			support.coolspot.de/	1970-01-20 23:42:06	Name: SWIFT_client Value: a%3A1%3A%7Bs%3A15%3A%22templategroupid%22%3Bs%3A1%3A%221%22%3B%7D
			support.coolspot.de/	1969-12-31 23:59:59	Name: SWIFT_sessionid40 Value: o8ne1r7zihmfirzzzcs31ss11jboxtk0

1 Console Messages

A page may trigger messages to the console to be logged. These are often error messages about being unable to load a resource or execute a piece of JavaScript. Sometimes they also provide insight into the technology behind a website.

Source	Level	URL Text
security	error	URL: http://support.coolspot.de/kayako/(Line 11) Message: X-Frame-Options may only be set via an HTTP header sent along with a document. It may not be set inside <meta>.

Indicators

This is a term in the security industry to describe indicators such as IPs, Domains, Hashes, etc. This does not imply that any of these indicate malicious activity.

cs-helpdesk.com
support.coolspot.de
www.cs-helpdesk.com
194.169.239.150
2a00:18e0:5:3:dfe2:c743:85aa:61bc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support.coolspot.de Open in urlscan Pro 194.169.239.150 Public Scan

Summary

urlscan.io Verdict: No classification

Domain & IP information

Screenshot Live screenshot Full Image

Page Title

Page URL History Show full URLs

Page Statistics

12 Requests

0 %HTTPS

50 %IPv6

2 Domains

3 Subdomains

1 IPs

1 Countries

271 kBTransfer

855 kBSize

2 Cookies

1 Outgoing links

Page URL History

Redirected requests

12 HTTP transactions Everything HTML Script AJAX CSS Image Expand all 0 data transactions

Request headers

Response headers

Redirect headers

Request headers

Response headers

Request headers

Response headers

Request headers

Response headers

Request headers

Response headers

Request headers

Response headers

Request headers

Response headers

Request headers

Response headers

Request headers

Response headers

Request headers

Response headers

Request headers

Response headers

Request headers

Response headers

Verdicts & Comments Add Verdict or Comment

60 JavaScript Global Variables

2 Cookies

1 Console Messages

Indicators

support.coolspot.de Open in urlscan Pro
194.169.239.150 Public Scan

Screenshot
Live screenshot

Full Image

12
Requests

0 %
HTTPS

50 %
IPv6

2
Domains

3
Subdomains

1
IPs

1
Countries

271 kB
Transfer

855 kB
Size

2
Cookies

12 HTTP transactions
0 data transactions