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URL: https://www.gov.uk/government/organisations/ministry-of-defence/about/personal-information-charter
Submission: On May 20 via api from US — Scanned from DE

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 1. Home
 2. Corporate information


PERSONAL INFORMATION CHARTER

Our personal information charter contains the standards you can expect when we
ask for, hold or share, your personal information.

--------------------------------------------------------------------------------

Ministry
of Defence


CONTENTS

 1.  What to expect
 2.  What we expect
 3.  Ministry of Defence Data Protection Officer
 4.  Personal information that we collect and process
 5.  How to find out what personal information we hold about you
 6.  Retention of personal data
 7.  When we share information
 8.  The training and guidance we give to our staff
 9.  Your Rights
 10. Requests under the Data Protection legislation
 11. How to make a complaint to MOD
 12. The role of the Information Commissioner


WHAT TO EXPECT

We will ensure that we will treat all personal information in accordance with
data protection legislation, including the General Data Protection Regulation
and Data Protection Act 2018.

When we, or our agencies, collect, hold, use or process in any way your personal
data, you are entitled to be told:

 * the purpose for which the data is being used, and our lawful basis for
   processing it
 * how long we will keep your data, who we will share it with
 * whether it will be transferred or accessed outside the UK or EU, and what
   legal safeguards are in place to protect it
 * about any rights you may have, including the right to access your
   information, or to object to its being used
 * about your right to complain to the Information Commissioner if you feel that
   your personal information has been mishandled
 * about the identity of our Data Protection Officer (an independent advisor on
   data protection matters)
 * expect us to only ask for what we need, and not to collect too much or
   irrelevant information

You are also entitled to have your personal information:

 * protected and kept secure
 * kept accurate and up to date
 * not used for purposes which are incompatible with those for which it was
   collected
 * kept only for as long as it is needed for the purpose for which it was
   collected (unless it must be kept as part of the historic record)


WHAT WE EXPECT

We need to handle personal information about you, (whether you are a member of
the serving member of the armed forces, a veteran, a current or past civil
servant, or potential recruit) and your family, so that we can provide services
for you and exercise our own and associated public functions.

In return, we ask you to:

 * give us accurate information
 * tell us as soon as possible if there are any changes, such as a new address

This helps us to keep your information reliable and up to date.


MINISTRY OF DEFENCE DATA PROTECTION OFFICER

The contact details for the Data Protection Officer for the Ministry of Defence
is:

MOD Data Protection Officer
Ground floor, zone D
Main Building
Whitehall
London
SW1A 2HB

Email address: cio-dpa@mod.gov.uk


PERSONAL INFORMATION THAT WE COLLECT AND PROCESS

We collect and process personal information for the exercise of our own and
associated public functions.

These include to:

 * establish entitlements to benefits and services that we provide
 * enable us to deliver our military and defence functions
 * discharge our legal obligations as an employer
 * investigate an offence, the prevent and detect crime or prosecute a crime
 * provide and administer security and intelligence matters
 * maintain and administer His Majesty’s Armed Forces
 * administer and manage courts of law or tribunals and discharge of court
   business
 * promote and advertise our services

We may also use information we hold about you to:

 * undertake statistical analysis to monitor performance and improve our
   services
 * assist in verifying your identity
 * fulfil other legal requirements

We may ask you for different types of personal data, including biometric data
(such as facial images, fingerprints, and/or DNA).


HOW TO FIND OUT WHAT PERSONAL INFORMATION WE HOLD ABOUT YOU

You have the right to be informed that we are processing your personal
information. In most circumstances, we will let you know at the time the
information is collected. However, in certain circumstances, for example where
the information is not obtained directly from you but from a third party, we
will inform you of this complying with the requirement under the Data Protection
legislation.

However, if you want to find out if we or any of our agencies hold any personal
information about you, or want to make any corrections, you can make a ‘subject
access request’ (SAR) under the Data Protection Act 2018 (DPA 18). If we do hold
information about you, we will:

 * give you a description of it
 * tell you why we are holding it
 * tell you to whom it has, or will be disclosed, in particular if it has been
   disclosed to international organisations
 * let you have a copy of the information in a form that is as clear and
   understandable as possible Please be as specific as you can about the
   information you want, and, if it isn’t obvious, explain why you expect us to
   hold your personal information.

For information about how to make a SAR application see our guide on obtain
information about yourself held by MOD.


RETENTION OF PERSONAL DATA

We will keep your data for as long as is needed to provide you with a service or
in the exercise of our own and associated public functions. Wherever possible,
you will be informed of the retention period at the time the data is collected.
We may keep some data for longer in order to meet other legal requirements,
including to answer requests for information from ongoing or impending public
inquiries. After the retention period, has elapsed all data will be destroyed
securely in line with MOD data destruction policy. Our defence records
management policy and procedures JSP 441 is available online.

For further information please email cio-dpa@mod.gov.uk


WHEN WE SHARE INFORMATION

We may share personal information within our organisation or with other bodies
if it would be compatible with the purpose for which we collected it, and/or
where we need to, or are permitted to do so by law. This may include sharing
your personal information with:

 * other government departments and agencies
 * police and other law enforcement agencies
 * courts and other judicial bodies
 * foreign governments and other authorities
 * foreign law enforcement and judicial bodies
 * MOD service providers


THE TRAINING AND GUIDANCE WE GIVE TO OUR STAFF

All our staff are trained in the importance of protecting personal and other
sensitive information. Anyone working with large volumes of personal
information, receives more in-depth training and takes refresher training each
year. Managers who have formal responsibilities for large data sets receive
additional training.


YOUR RIGHTS

Under Data Protection legislation you have the following rights with regards to
your personal information:

 * the right to be informed about the collection and use of your personal data
 * the right of access your personal data and supplementary information
 * the right to have inaccurate personal data rectified, or completed if it is
   incomplete
 * the right to erasure (to be forgotten) in certain circumstances
 * the right to restrict processing in certain circumstances
 * the right to data portability, which allows you to obtain and reuse your
   personal data for your own purposes across different services.
 * the right to object to processing in certain circumstances
 * rights in relation to automated decision making and profiling
 * the right to withdraw consent at any time (where relevant)
 * the right to complain to the Information Commissioner

For information about how to make an application see our guide on Data
Protection: rights for data subject.

Further information can be found at:
https://ico.org.uk/for-organisations/guide-to-the-general-data-protection-regulation-gdpr/individual-rights/


REQUESTS UNDER THE DATA PROTECTION LEGISLATION

As stated above, if we hold any data about you, you have the right to ask for a
copy of it through a subject access request (SAR).

There are a small number of cases where we do not have to give you the
information you have asked for. For example, if we are using data for the
purposes of investigating, preventing or detecting crime, or apprehending or
prosecuting offenders where to do so would be likely to prejudice those
purposes. In cases where it is known the police are investigating, or
prosecuting offences, we will ask for their view on whether providing you with
the information would prejudice their activities.

Guidance is also available on how to Obtain information about yourself held by
MOD.

If you wish to exercise any of your other rights with regards to your personal
information, please see our guide on Data Protection: rights for data subject or
contact:

MOD Information Rights Team
Ground floor, Zone D
Main Building
Whitehall
London SW1A 2HB SW1A 2HB

Email: ISS-DataSubjectRights@mod.gov.uk


HOW TO MAKE A COMPLAINT TO MOD

If you are dissatisfied with the way we have handled your personal information
and want to make a complaint, please write to:

MOD Information Rights Team
Ground floor, Zone D
Main Building
Whitehall
London SW1A 2HB
Email: cio-dpa@mod.uk

We will acknowledge your complaint within 5 working days and send you a full
response within 20 working days. If we can’t respond fully in this time, we will
write and let you know why and tell you when you should get a full response.


THE ROLE OF THE INFORMATION COMMISSIONER

For independent advice about data protection, privacy and data-sharing issues,
you can contact the Information Commissioner at:

Information Commissioner
Wycliffe House
Water Lane
Wilmslow
Cheshire, SK9 5AF
Tel: 08456 30 60 60 or 01625 54 57 45
Fax: 01625 524510

Website: http://ico.org.uk

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