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WHERE TO FOCUS EFFORTS – HOW TO MAKE AN IMPACT?

STEP INTO THE SHOES OF PEOPLE THROUGH DATA, EMOTIONS AND THE SCIENTIFIC EMPATHY
ANALYTICS


NAYADAYA INC. IS AN EMPATHY ANALYTICS COMPANY THAT HELPS COMPANIES AND
ORGANIZATIONS TO FOCUS THEIR EFFORTS IN A RESPONSIBLE AND EFFECTIVE WAY, THROUGH
STEPPING INTO THE SHOES OF PEOPLE. EMPATHY STUDY TOPICS INCLUDE EXTERNAL AND
INTERNAL BRANDS, PHENOMENA, AND CHANGES. THE SCIENTIFIC NAYADAYA® EMPATHY
ANALYTICS IS BASED ON DATA, EMOTIONS, AND THE ALGORITHM THAT PREDICTS BEHAVIOR.


AN IMPACT, A CHANGE, AND A BREAKTHROUGH CAN BE ACHIEVED THROUGH EMPATHY, THE
ABILITY TO PLACE YOURSELF INTO THE SHOES OF PEOPLE THROUGH EMOTIONS.


HOW TO FIND THE CRITICAL ISSUES,  PRIORITIZE EFFORTS, AND MAKE AN IMPACT?

Only two questions for customers, employees, or citizens

 1. How do you feel about the "brand", the "change", or the "phenomenon"?[1]

 2. Name the main reason(s) behind your emotion?






The NayaDaya®

Empathy Analytics

Based on the scientific theory[2], research[1], and algorithm[3]

You will find out





 1. What elements in the brand, the change, or the phenomenon are the most
    significant

 2. How they influence customer, employee, or citizen behavior

 3. Where to focus efforts  in order to create the desirable impact

[1] Respondents choose from 20 emotions and “no emotion”. The method is based on
the pre-existing scientific research independently conducted and published by
the Geneva Emotion Research Group at the University of Geneva.

[2] Scherer, K.R., Fontaine, J.R.J, & Soriano, C. (2013). Components of
Emotional Meaning. Oxford University Press.

[3] The Emotional Value Index (EVI) algorithm developed by NayaDaya Inc.


EXAMPLE: FOCUSING EXTERNAL EFFORTS

 1. Bubble Size = Significance

 2. Bubble Location = Behavior

 3. Quadrants = Efforts




EXAMPLE: FOCUSING INTERNAL EFFORTS

 1. Bubble Size = Significance

 2. Bubble Location = Behavior

 3. Quadrants = Efforts



The NayaDaya® Matrix includes examples of brand elements that are different in
each case. This way, external and internal brands, change processes, and
phenomena can be explored – both strong and weak signals).




DEEP INSIGHT INTO EMOTIONS AND BEHAVIOR




HOW TO GET YOUR DATA?

We collect data through the multilingual scientific method[1].

 

With large consumer or citizen audiences, we use YouGov panels that include more
than 10 million panelists around the world and represent the adult populations
in different countries.



The panel includes several variables.

 

We collect data also through online surveys from employees, residents of cities
and municipalities, users of subscription-based services, B2B customers, and
students, for example.

[1] Based on the pre-existing scientific research independently conducted and
published by the Geneva Emotion Research Group at the University of Geneva.


BENEFITS FOR PEOPLE AND BUSINESS

 * Focusing your efforts on the issues that matter to customers, employees, or
   citizens

 * Creating positive and engaged behavior, loyalty, advocacy, and competitive
   edge

 * Making the impact, the change, and the breakthrough you are striving for

 * Combining the well-being of people and the success of your business or
   mission

Book an Online Appointment


EXTENSIVE EXPERIENCE

We have analyzed dozens of private and public brands through the NayaNaya®
Empathy Analytics[1]:



Arla | Asikkala municipality | Atria | Aurinkomatkat | Budbee | Centre Party |
Christian Democrats of Finland | DB Schenker | DHL | Elisa | Ev.Lut. Church of
Finland | FedEx | Finnair | The Finnish Union of Practical Nurses (SuPer) |
Finns Party | Fortum | Green League | Heinola city | Hesburger | HUS | Ikea |
Ilmajoki municipality | Isku | K-market | Lahti city | Lapinjärvi municipality |
Left Alliance | Liminka municipality | Makia | Marimekko | Matkahuolto |
McDonald's | Mehiläinen | National Coalition Party | Neste | Nordea | OP |
Pihlajalinna | Poliisi | Posti | PostNord | The Finnish Defence Forces |
Raasepori city | S-market | Saarioinen | Social Democratic Party of Finland |
Stockmann | Swedish People's Party of Finland | Sysmä municipality | Telia |
Terveystalo | The Finnish Tax Administration | Tokmanni | TUI | UPS | Valio |
Vantaa city | VR | Äänekoski city



[1] Brands analyzed in collaboration with the brands, the Data & Marketing
Association of Finland, or the Media Company MTV in 2020-2021

 

We have also explored several significant phenomena, e.g. the coronavirus
pandemic, politics, elections, health and healthcare, economy, taxation, remote
and hybrid work, future, independence, and digital news.

Book an Online Appointment
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NAYADAYA – THE  EMPATHY ANALYTICS COMPANY


NAYADAYA INC. IS AN EMPATHY ANALYTICS COMPANY THAT HELPS COMPANIES AND
ORGANIZATIONS TO FOCUS THEIR EFFORTS IN A RESPONSIBLE AND EFFECTIVE WAY, THROUGH
STEPPING INTO THE SHOES OF PEOPLE. EMPATHY STUDY TOPICS INCLUDE EXTERNAL AND
INTERNAL BRANDS, PHENOMENA, AND CHANGES. THE SCIENTIFIC NAYADAYA® EMPATHY
ANALYTICS IS BASED ON DATA, EMOTIONS, AND THE ALGORITHM THAT PREDICTS BEHAVIOR.

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NayaDaya and the NayaDaya symbol are trademarks registered with the European
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Office (JPO), and with the Korean Intellectual Property Office (KIPO). The
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Office and the State Intellectual Property Office of the People's Republic of
China.

 
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