casper.com Open in urlscan Pro
151.101.1.131  Public Scan

Submitted URL: https://click.mail.casper.com/?qs=9a744b22270c29ff6c8e3b56d659a919bb1e2af711ec9eee650893e917f47b4b960708d67ac22ae2957663d14d06...
Effective URL: https://casper.com/privacy/?utm_source=SFMC&utm_medium=email&et_rid=874351709&utm_term=874351709&utm_campaign=2022_...
Submission: On July 19 via api from US — Scanned from DE

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Text Content

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 * Mattresses
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Wave Hybrid Mattress
MOST SUPPORTIVE
From $1,795. Our most supportive mattress and the best for back pain.
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 * Original Pillow - LL
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Low Loft Original Pillow
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A down-alternative pillow that is soft, yet supportive.
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Bedding
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Hyperlite™ Sheets
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Accessories
 * Dog Bed
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The Dog Bed
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Designed around dog behavior.
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Clearance
 * Hyperlite™ Sheets
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The coolest sheet you’ll ever meet.
Canada (English)United StatesCanada (Français)US FlagShop Casper Mattresses in
the United StatesUnited StatesArrowDown pointing arrow

MattressesMattresses
Mattresses
 * Original
   MOST POPULAR
 * Original Hybrid
   MOST LOVED
 * Nova Hybrid
   MOST COMFORTING
 * Wave Hybrid
   MOST SUPPORTIVE
 * Wave Hybrid Snow
   MOST SUPPORTIVE + COOLING
 * See all mattresses
 * Take our mattress quiz

Wave Hybrid Mattress
MOST SUPPORTIVE

From $1,795. Our most supportive mattress and the best for back pain.
BundlesBundles
Bundles
 * Best-Selling Bundle
   20% OFF
 * Upgrade Bundle
   15% OFF
 * Comfy Bundle
   20% OFF
 * See all bundles

Best-Selling Bundle
20% OFF

Our most popular sleep products for one cozy price.
PillowsPillows
Pillows
 * Original Casper Pillow
 * Down Pillow
 * Hybrid Pillow
 * Foam Pillow
   25% OFF
 * Hug Body Pillow
   $40 OFF
 * Backrest Pillow
 * See all pillows

 * Original Pillow - LL
   40% OFF
 * Down Pillow - LL
   40% OFF
 * Hybrid Pillow - LL
   25% OFF
 * Foam Pillow with Snow Technology™

Low Loft Original Pillow
40% OFF

A down-alternative pillow that is soft, yet supportive.
Bed FramesBed Frames
Bed Frames
 * Adjustable Bed Frames
   50% OFF
 * Attachable Headboards
   50% OFF
 * Foundation + Metal Bed Frame
   50% OFF
 * Casper Haven Bed Frame
 * Casper Repose Bed Frame
 * Upholstered Bed Frame
 * See all bed frames

Adjustable Base Pro
50% OFF

Customize your position for all-night comfort.
BeddingBedding
Bedding
 * Sheets & Pillowcases
   50% OFF
 * Duvets
   UP TO 30% OFF
 * Quilts, Blankets and Throws
   UP TO 50% OFF
 * Mattress Protectors
   UP TO 50% OFF
 * Weighted Blanket
   UP TO $90 OFF
 * See all bedding

Hyperlite™ Sheets
50% OFF

The coolest sheet you’ll ever meet.
AccessoriesAccessories
Accessories
 * Dog Bed
   25% OFF
 * Glow Light
   50% OFF
 * Glow Night Light
   50% OFF
 * Silk Pillowcase + Sleep Mask Set
   50% OFF
 * Comfy Mattress Topper
 * See all accessories

The Dog Bed
25% OFF

Designed around dog behavior.
ClearanceClearance
Clearance
 * Hyperlite™ Sheets
   50% OFF
 * Percale Sheets
   50% OFF
 * Sateen Sheets
   50% OFF
 * Flannel Sheets
   50% OFF
 * Waffle Throw
   50% OFF
 * Everyday Quilt + Sham Set
   UP TO 50% OFF
 * See all Clearance

Hyperlite™ Sheets
50% OFF

The coolest sheet you’ll ever meet.
Mattress Quiz
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PRIVACY POLICY


CASPER SLEEP WEBSITE PRIVACY POLICY

 
Effective Date: July 14, 2021
 
This Privacy Policy applies to casper.com and all other websites, applications,
products, services, and other offerings (collectively, the “Products”) owned and
operated by Casper Sleep Inc. and our affiliates and subsidiaries (“Casper”).
 
The Privacy Policy explains how Casper may collect, use, and disclose personal
information we obtain through the Products, your communications with us, or from
third parties. It also describes the choices and rights available to you
regarding your personal information.
  
Our Products collect your information
 
We collect personal information in the following circumstances:
 
Registering an account. Some of our Products give you the option of creating a
user account. If you decide to create an account, you will provide us with
certain personal information, such as your user name and password. You are not
required to register to use our Products.
 
Purchasing a Casper Product. When you make a purchase, you are given the option
of logging into an account or checking out as a guest. In either case, when you
purchase a Casper Product, you will provide us with personal information, such
as your name, email address, payment information, and shipping address.
 
Making a payment. When you make a payment to Casper, you may need to provide
personal information to our third-party payment processors. Such personal
information may include sensitive personal information, such as your credit card
number.
 
Submitting information to us. We collect information you submit to us. For
example, when you post a review of a Casper product on casper.com or refer a
friend to Casper on casper.com, we receive the information in your submission,
including any personal information. If you choose to submit content to any
public area of casper.com, such content will be considered “public” and will not
be subject to the privacy protections set forth herein.
 
Communicating with us. We may also collect personal information from you when
you communicate with us. For example, you may send us personal information by
writing an email to us, calling our customer service department, subscribing to
Casper communications, or making a reservation for an event hosted by Casper.
 
Taking a survey. From time to time, we may contact you to participate in
optional online surveys. If you do decide to participate, you may be asked to
provide certain information which may include personal information.
 
Passive collection. Our websites and applications collect and store information
that is generated automatically as you use them, including your preferences and
anonymous usage statistics. This information may include Internet protocol (IP)
addresses, cookie identifier, browser type, Internet Service Provider (ISP),
referring/exit pages, the files viewed on our websites and applications (e.g.,
HTML pages, graphics, etc.), operating system, date/time stamp, and/or
clickstream data. We use this data to analyze trends in the aggregate and
administer our Products. Information that we passively collect may be combined
with other information about you, including personal information such as when
you are logged into your Casper account.
 
Tracking technologies. Casper and its partners use cookies, pixels, server logs,
and other similar technology to analyze trends, administer the website, track
users’ movements around the website, and to gather demographic information about
our user base. Non-personal information that we collect using these technologies
may be combined with other information about you, including personal
information, such as when you are logged into your Casper account.
 
Information provided by third parties. Casper may collect information about you
from third parties or supplement the information we collect from you with
additional records received from third parties. If you place an order with a
third-party retailer, that retailer will send your personal information to
Casper so that we can fulfill you order. We also collect information from third
parties in order to enhance our ability to serve you, to tailor our content to
you, and to offer you information that we believe may be of interest to you.
 
Information you provide about a third party. If you choose to use our referral
service to tell a friend about Casper, we may collect your friend's personal
information, such as name and email address. We will automatically send your
friend a one-time email inviting him or her to purchase a Casper product. We
store your friend’s information in order to send this one-time email and to
track the success of our referral program.
 
Non-personal information collected when you use our Products. Some of our
Products may collect information when you use them. When you use our Glow light
and accompanying application, we collect information about how you use Glow,
such as when you turn it on, off, or change the brightness setting; your device
type; and information about the light levels in the room you’re in to provide
the right light settings (collectively, “Glow Usage Data”). Glow and its
accompanying app do not collect personal information other than your Internet
Protocol address.
 
 
How Casper uses your information
 
Except as provided below, we do not share or disclose your personal information.
We never monetize your information; we use your information to continue
developing excellent products to help you sleep better and to optimize your
experience with relevant offers and promotions.
 
We use personal information in the following ways:
 
Internal and service-related usage. We use and retain information, including
personal information, to improve and facilitate our Products, including:
 * to analyze interactions with and performance of our Products;
 * to debug and identify errors that impair functionality;
 * to detect security incidents, protecting against malicious, deceptive,
   fraudulent, or illegal activity;
 * for research related to technological development and demonstration;
 * to improve or enhance our Products or website.
    
   Advertising. We may use personal information to help us deliver targeted
   advertising including to consumers directly and through unaffiliated
   advertising partners, to measure the effectiveness of advertising on behalf
   of our advertising partners, and to identify the audience most likely to
   respond to an advertisement.
    
   Communications. We may send communications via email or SMS to verify your
   account and for informational and operational purposes, such as account
   management, customer service, or system maintenance.
    
   Marketing. We may use information about you, including personal information,
   to send you information about Casper’s Products, including by email, SMS,
   phone, or mail.
    
   Non-personal Information. We may use aggregated or other data that is not
   personal information for any purpose, including marketing. These uses may
   include but are not limited to analyzing interactions with and performance of
   our Products, enabling us to improve our Products, and sharing such
   information with our business partners, affiliates, or any other third party.
   Similarly, we may enhance any such and aggregated data collected via our
   Products with other information collected from our business partners.
    
   How we use automatic collection technologies. We, as well as third parties
   that provide content, advertising, or other functionality on our Products,
   may use cookies, pixel tags, local storage, and other technologies to
   automatically collect information. Our use of these technologies fall into
   the following general categories:
    
 * Operationally Necessary: This includes technologies that allow you to access
   our Products and tools that are required to maintain functionality and
   monitor and protect our Products.
 * Performance-Related: This includes technologies that allow us to assess the
   performance of our Products and help us understand how our users and visitors
   interact with our Products.
 * Functionality-Related: This includes technologies that allow us to offer you
   an enhanced experience when using our Products, such as identifying you when
   you sign in to your account or keeping track of your preferences.
 * Advertising or Targeting-Related: We may use first- or third-party
   Technologies to deliver content, including ads relevant to your interests on
   our Products or on third-party websites and applications.
    
    
   Casper may disclose your information in the following ways:
    
   Service Providers. We may share personal information with our vendors and
   Service providers who perform services on our behalf. These third parties are
   authorized to use your personal information only as necessary to provide
   these services to us, such as fulfilling orders, processing payments, sending
   and improving communications, developing and improving our Products,
   detecting, preventing, and remediating fraud or other prohibited activities,
   and other support for the provision of our Products.
    
   Displaying to other users. The content you post to casper.com may be
   displayed on casper.com. Other users may be able to see some information
   about you, such as your name if you submit a review. We are not responsible
   for privacy practices of the other users who will view and use the posted
   information.
    
   As required by law and similar disclosures. We may access, preserve, and
   disclose your personal information, other account information, and content if
   we believe doing so is required or appropriate to comply with law enforcement
   requests and legal process, such as a court order, government request, or
   subpoena. We may also access, preserve, and disclose your personal
   information, other account information, and content if we believe in good
   faith that disclosure is necessary to protect yours’, ours’ or others’
   rights, property, or safety, or investigate fraud.
    
   Merger, sale, or other asset transfers. If we are involved in a merger,
   acquisition, financing due diligence, reorganization, bankruptcy,
   receivership, sale of company assets, or transition of service to another
   provider, then your information may be sold or transferred as part of such a
   transaction as permitted by law and/or contract. The use of your personal
   information following any of the foregoing events should be governed by the
   provisions of the Privacy Policy in effect at the time such personal
   information was collected.
    
   We may also disclose your personal information with your permission.
    
   For lists of the categories of personal information we have disclosed about
   consumers for a business purpose and/or for valuable consideration in the
   last 12 months, click here.
    
    
   Your Choices and Rights
    
   In accordance with applicable laws, you may have the right to:
 * Access personal information about you that we have collected.
 * Request correction of personal information that is incomplete or inaccurate.
   We may offer self-service tools for you to correct this information.
 * Request deletion of personal information that we hold about you.
 * Request restriction of or object to processing, including the right to opt
   out of the sale of your personal information to third parties.
    
   You can make any of these requests via our privacy portal or by calling this
   toll-free number: 855-255-8611. We will respond to your request within a
   reasonable timeframe. We may ask you to verify your identity, such as by
   logging in to your Casper account or confirming your email address. You have
   the right not to receive discriminatory treatment for the exercise of your
   privacy rights. If you wish to designate an unauthorized agent to make a
   privacy request for you, please email us from the email address associated
   with your Casper account and inform us of this designation, along with the
   designated agent's name and email address. We reserve the right to save
   transaction data as is necessary to comply with legal obligations or for
   purposes of standard business operations.
    
   Shine the Light. Under California’s “Shine the Light” law, you may have the
   right to request from us once per year, free of charge, a list of the third
   parties to whom we have disclosed Personal Information for their direct
   marketing purposes in the prior calendar year, as well as the type of
   Personal Information disclosed to those third parties.
    
   Cookies. You may stop or restrict the placement of cookies on your computer
   or remove them from your browser by adjusting your web browser preferences.
   Please note that cookie-based opt-outs are not effective on mobile
   applications. However, on many mobile devices, application users may opt out
   of certain mobile ads via their device settings.
    
   Advertising. To manage our advertising on other sites, we engage third-party
   advertising partners. These third-party partners may use technologies such as
   cookies to gather information about your activities on casper.com and other
   sites in order to provide you advertising based upon your browsing activities
   and interests. Notwithstanding the foregoing, our third-party advertising
   partners do not have access to, nor do we share with such third parties, any
   Glow Usage Data. Certain of our third-party advertising partners participate
   in self-regulatory organizations, and those organizations operate websites
   that give you the ability to opt-out of receiving targeted ads from those
   partners. You can access these websites, and also learn more about targeted
   advertising and privacy, at Network Advertising or AboutAds. You can also
   choose not to be included in Google Analytics here.
    
   To be clear, whether you are opting out by adjusting your browser/device
   settings or by using a website established by a self-regulatory group, these
   cookie-based opt-outs must be performed on each device and browser that you
   wish to have opted out. For example, if you have opted out on your computer
   browser, that opt-out will not be effective on your mobile device. You must
   separately opt out on each device.
    

Do Not Track Mechanisms. Please note that we do not respond to or honor “do not
track” signals or similar mechanisms transmitted by web browsers.
 
Email. If you receive an unwanted email from us, you can use the unsubscribe
link found at the bottom of the email to opt out of receiving future emails. We
will process your request within a reasonable time after receipt. We are not
responsible for removing your personal information from the lists of any third
party who has previously been provided with your information in accordance with
this policy.
 
You may elect to receive text messages from us. When you sign up to receive text
messages, we will send you information about promotional offers and more. To the
extent you voluntarily opt to have SMS notifications sent directly to your
mobile phone, we receive and store the information you provide, including your
telephone number or when you read a text message. You may opt out of receiving
text messages at any time by texting “STOP” to our text messages. For more
information about text messages, see our Terms and Conditions.
 
 
Third-party sites and social media platforms
 
Our Products may contain links to other websites and other websites may
reference or link to casper.com or our other Products. These other domains and
websites are not controlled by us. We encourage our users to read the privacy
policies of each and every website and application that they interact with. We
do not endorse, screen, or approve, and are not responsible for the privacy
practices or content of such other websites or applications. Visiting these
other websites or applications is at your own risk.
 
Our Products may also contain links and interactive features with various social
media platforms. If you already use these platforms, their cookies may be set on
your device when using our Products. You should be aware that personal
information which you voluntarily include and transmit online in a publicly
accessible blog, chat room, social media platform or otherwise online, or that
you share in an open forum may be viewed and used by others without any
restrictions. We are unable to control such uses of your information when
interacting with a social media platform, and by using such services you assume
the risk that the personal information provided by you may be viewed and used by
third parties for any number of purposes.
 
 
Security of your information
 
We take reasonable steps to ensure that your information is treated securely and
in accordance with this Privacy Policy. We follow generally accepted standards
to protect personal information submitted to us, both during transmission and
once it is received. Unfortunately, the Internet cannot be guaranteed to be 100%
secure, and we cannot ensure or warrant the security of any information you
provide to us. We do not accept liability for unintentional disclosure.
 
By using our Products or providing personal information to us, you agree that we
may communicate with you electronically regarding security, privacy, and
administrative issues relating to your use of our Products. If we learn of a
security breach, we may notify you by posting a notice on casper.com, sending an
email to you, or by mail, as required by law.
 
 
Data retention
 
We retain information for as long as your account is active or as needed to
provide Products or services. We will also retain and use information as
necessary to comply with our legal obligations, resolve disputes, and enforce
our agreements.
 
 
Children's privacy
 
We do not knowingly collect, maintain, or use personal information from children
under 16 years of age, and our Products are not directed to children under the
age of 16. If you learn that your child has provided us with personal
information without your consent, you may alert us at privacy@casper.com. If we
learn that we have collected any personal information from children under 16, we
will promptly take steps to delete such information and terminate the child’s
account.
 
 
International users
 
By using our Products, you will transfer data to the United States.
 
By choosing to visit casper.com, using our Products, or otherwise providing
information to us, you agree that any dispute over privacy or the terms
contained in this Privacy Policy will be governed by the law of the State of New
York and the adjudication of any disputes arising in connection with Casper or
our Products will be in accordance with the Terms.
 
If you are visiting from the European Union or other regions with laws governing
data collection and use, please note that you are agreeing to the transfer of
your information to the United States and processing globally. By providing your
information you consent to any transfer and processing in accordance with this
Policy.
 
 
EU-U.S. Privacy Shield and Swiss-U.S Privacy Shield
 
Casper Sleep Inc. participates in and has certified its compliance with the
EU-U.S. Privacy Shield Framework and the Swiss-U.S. Privacy Shield Framework.
Casper Sleep Inc. is committed to subjecting all personal data received from
European Union (EU) member countries and Switzerland, respectively, in reliance
on the Privacy Shield Frameworks, to the Framework’s applicable Principles. To
learn more about the Privacy Shield Frameworks, and to view our certification,
visit the U.S. Department of Commerce’s Privacy Shield List.
 
Under the Privacy Shield Framework, Casper Sleep Inc. is responsible for the
processing of personal data it receives and subsequently transfers to a third
party acting as an agent on its behalf. Casper Sleep Inc. complies with the
Privacy Shield Principles for all onward transfers of personal data from the EU
and Switzerland, including the onward transfer liability provisions.
 
With respect to personal data received or transferred pursuant to the Privacy
Shield Frameworks, Casper Sleep Inc. is subject to the regulatory enforcement
powers of the U.S. Federal Trade Commission. In certain situations, Casper Sleep
Inc. may be required to disclose personal data in response to lawful requests by
public authorities, including to meet national security or law enforcement
requirements.
 
If you have an unresolved privacy or data use concern that we have not addressed
satisfactorily, please contact our U.S.-based third-party dispute resolution
provider (free of charge) at https://feedback-form.truste.com/watchdog/request.
 
Under certain conditions, more fully described on the Privacy Shield website,
you may invoke binding arbitration when other dispute resolution procedures have
been exhausted.
 
 
Changes to our Privacy Policy and practices
 
We may revise this Privacy Policy, so we encourage you to review it
periodically. If you continue to visit casper.com or use our Products after such
changes have been made, you hereby provide your consent to the changes.
 
Posting of Revised Privacy Policy. We will post any adjustments to the Privacy
Policy on this web page, and the revised version will be effective when it is
posted. If you are concerned about how your information is used, bookmark this
page and read this Privacy Policy periodically.
 
New uses of personal information. From time to time, we may desire to use
personal information for uses not previously disclosed in our Privacy Policy. If
our practices change regarding previously collected personal information in a
way that would be materially less restrictive than stated in the version of this
Privacy Policy in effect at the time we collected the information, we will make
reasonable efforts to provide notice and obtain consent to any such uses, before
those changes become effective, as may be required by law.
 
 
Contact information for Privacy issues
 
Casper Sleep Inc.
3 World Trade Center, 39th Floor,
175 Greenwich Street,
New York, NY 10007
privacy@casper.com
Toll-free Privacy helpline: 1-855-255-8611
 
 



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COMPARE BED FRAMES

Adjustable Base Max
Originally starting at $1,695

For people looking for a personalized sleep setup with luxurious features.

 * Full suite of customizable features for a personalized sleep setup.
 * Zero Gravity position helps relax your body for balanced comfort.
 * Anti-Snore raises your head and chest to reduce pressure on your airway and
   keep you comfortably asleep.
 * Wall-aligning technology keeps everything you need within reach.
 * Personalized presets save your favorite positions.

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Adjustable Base Pro
Originally starting at $995

For people looking for an elevated sleep setup with customizable features.

 * Offers flexibility to cater your individual sleep needs.
 * Zero Gravity position helps relax your body for balanced comfort.
 * Anti-Snore raises your head and chest to reduce pressure on your airway and
   keep you comfortably asleep.
 * Customizable presets save your favorite positions.

See more details
Metal Bed Frame + Foundation
Originally starting at $365

For people looking for sturdy support and simple setup.

 * No-tool, easy assembly
 * Foundation slats perfectly spaced to support for your Casper mattress for
   years
 * No-tool, easy assembly
 * Made of 100% recycled steel, providing durable and sturdy support.

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COMPARE MATTRESSES

Wave Hybrid
Originally starting at $1,495

For those who have aches and pains and want maximum support with cooling
features.

Cooling

AirScape™ 3 + cooling gel
 * Top perforated foam layer increases airflow + 2 layers to keep you cool all
   night.
 * A thin coating of cooling gel.

Support

Zoned Support™ Max + Gel pods
 * Continuous ergonomic zones for full-body relief.
 * Softer foam around the shoulders provides more relief to the upper body.
 * Gel pods under the waist and lower back for healthy spine alignment.

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Nova Hybrid
Originally starting at $1,095

For those who want a plush top layer without sacrificing support and cooling.

Cooling

AirScape™ 2
 * A top layer of perforated foams increases airflow + 1 layer to keep you
   comfortably cool.

   --------------------------------------------------------------------------------

Support

Zoned Support™ Pro
 * 3 zones of targeted support help with healthy spinal alignment.
 * 4 more zones of support add more pressure relief under shoulders and support
   under the waist.

   --------------------------------------------------------------------------------

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