envoy.help Open in urlscan Pro
2606:4700:20::681a:5ec  Public Scan

Submitted URL: http://mkto-sj270017.com/NTEwLVRFSC02NzQAAAGO3ZPBM36VEoWtJaHFr7KAEvus7-484FGlkhB_N8ndvbl3L3kOUXLoMyBxw9Mrrfx1wnZNJCI=
Effective URL: https://envoy.help/en/articles/8330748-multi-location-invites?utm_source=marketo&utm_medium=email&utm_campaign=oct-...
Submission: On March 20 via api from US — Scanned from DE

Form analysis 1 forms found in the DOM

/en/

<form action="/en/" autocomplete="off">
  <div class="flex w-full flex-col items-start">
    <div class="relative flex w-full sm:w-search-bar"><input type="text" autocomplete="off"
        class="peer w-full rounded-search-bar border border-black-alpha-8 bg-white-alpha-20 p-4 ps-12 font-secondary text-lg text-header-color shadow-search-bar outline-none transition ease-linear placeholder:text-header-color hover:bg-white-alpha-27 hover:shadow-search-bar-hover focus:border-transparent focus:bg-white focus:text-black-10 focus:shadow-search-bar-focused placeholder:focus:text-black-45"
        placeholder="Search for articles..." name="q" value="">
      <div class="pointer-events-none absolute inset-y-0 start-0 flex items-center fill-header-color ps-5 peer-focus-visible:fill-black-45"><svg width="22" height="21" viewBox="0 0 22 21" xmlns="http://www.w3.org/2000/svg" class="fill-inherit">
          <path fill-rule="evenodd" clip-rule="evenodd"
            d="M3.27485 8.7001C3.27485 5.42781 5.92757 2.7751 9.19985 2.7751C12.4721 2.7751 15.1249 5.42781 15.1249 8.7001C15.1249 11.9724 12.4721 14.6251 9.19985 14.6251C5.92757 14.6251 3.27485 11.9724 3.27485 8.7001ZM9.19985 0.225098C4.51924 0.225098 0.724854 4.01948 0.724854 8.7001C0.724854 13.3807 4.51924 17.1751 9.19985 17.1751C11.0802 17.1751 12.8176 16.5627 14.2234 15.5265L19.0981 20.4013C19.5961 20.8992 20.4033 20.8992 20.9013 20.4013C21.3992 19.9033 21.3992 19.0961 20.9013 18.5981L16.0264 13.7233C17.0625 12.3176 17.6749 10.5804 17.6749 8.7001C17.6749 4.01948 13.8805 0.225098 9.19985 0.225098Z">
          </path>
        </svg></div>
    </div>
  </div>
</form>

Text Content

Copyright (c) 2023, Intercom, Inc. (legal@intercom.io) with Reserved Font Name
"Montserrat". This Font Software is licensed under the SIL Open Font License,
Version 1.1.Copyright (c) 2023, Intercom, Inc. (legal@intercom.io) with Reserved
Font Name "Montserrat". This Font Software is licensed under the SIL Open Font
License, Version 1.1.
Go to EnvoyPricingWebinarsContact Support
English;
English
Go to EnvoyPricingWebinarsContact Support
English;
English

Table of contents

Overview
Create a Multi-location Invite
Creating a Multi-location Group Invite
View and Edit a Multi-location Invite
Delete a Multi-location Invite
How Visitors use a Multi-location Invite
Print QR Code on Visitor Badge
How Approvals/Screeners Work for Multi-location Invites
FAQ
All Collections

Visitors

Invites

Multi-location Invites
Multi-location Invites

Learn how to send an invite for multiple locations.

Updated over a week ago
Table of contents

Overview
Create a Multi-location Invite
Creating a Multi-location Group Invite
View and Edit a Multi-location Invite
Delete a Multi-location Invite
How Visitors use a Multi-location Invite
Print QR Code on Visitor Badge
How Approvals/Screeners Work for Multi-location Invites
FAQ

--------------------------------------------------------------------------------


OVERVIEW

Multi-location invites streamline the process of inviting visitors to multiple
locations of your site, ensuring a smooth check-in experience with just one
invitation. When sending an invite, you select the relevant locations of your
guest’s visit. This creates an individual invite at each selected location but
sends only one email to the visitor. The visitor can then use one invite or QR
code to sign in at all the locations they are invited to.




CREATE A MULTI-LOCATION INVITE

Important:

 * To create a multi-location invite that spans multiple locations, you need to
   make sure that you have a global sign in flow setup and that your locations
   share the same global sign in flow. Learn more here about setting up global
   sign in flows and assigning to locations.

 * The icon below indicates global sign in flows.
   
   

 1. On the web dashboard go to one of the locations of the visitor's anticipated
    visit.

 2. Navigate to Visitors > Invites.

 3. Click New Invite.

 4. Select your global sign in flow under the Visitor type field on the invite
    form.

 5. This will activate the field named Secondary locations. Choose all locations
    you want to invite your guest to.
    
     1. Note an employee can only add secondary locations to a multi-location
        invite if they have been granted access to the location.

 6. Fill in the rest of the invite form.

 7. Click Invite.




CREATING A MULTI-LOCATION GROUP INVITE

Creating a multi-location group invite follows the same rules as a single
invite.

 1. On the web dashboard, go to one of the locations of the group's anticipated
    visit.

 2. Navigate to Visitors > Invites.

 3. Click New Invite > Group Invite.

 4. Select your global sign in flow under the Visitor type field on the invite
    form.
    
    

 5. This will activate the field named Secondary locations. Choose all locations
    you want to invite your guests to.
    
     1. Note an employee can only add secondary locations to a multi-location
        invite if they have been granted access to the location.

 6. Fill in the rest of the invite form.

 7. Click Invite.
    
    




VIEW AND EDIT A MULTI-LOCATION INVITE

Making a multi-location invite generates separate invites for each included
location. As an admin or an employee selected as the host, you can access the
invite log for each location to see these invites.

Important:

 * An edit made to a multi-location invite under one location will automatically
   update the invites at all other locations included in that invite.

 * If the selected host is not an employee at the secondary locations, the host
   field will be blank under the invite log at those locations.

 1. Go to one of the locations of the visitor's anticipated visit on the web
    dashboard.

 2. Navigate to Visitors > Invites.

 3. Click on the dropdown caret within the Today field box to choose the date of
    your guest's visit from the calendar picker.

 4. From here you should be able to see the entry of your visit under the invite
    log.

 5. To edit the invite click on the visitor's name.

 6. You will be directed to the invite form of that visit, proceed with your
    updates.

 7. Once you are done select Save.
    
    


DELETE A MULTI-LOCATION INVITE

 1. Go to one of the locations of the visitor's anticipated visit on the web
    dashboard.

 2. Navigate to Visitors > Invites.

 3. Click on the dropdown caret within the Today field box to choose the date of
    your guest's visit from the calendar picker.

 4. From here you should be able to see the entry of your visit under the invite
    log.

 5. Select the ellipsis to the right of the entry and choose Delete invite.

 6. Note deleting a multi-location invite at one location will delete the invite
    across all locations.
    
    


HOW VISITORS USE A MULTI-LOCATION INVITE

 1. After sending a multi-location invite, the visitor will receive an email
    detailing all the locations they've been invited to.
    
     1. Learn more here about visitor email templates.
        
        

 2. In the email, they can click "Register now" to pre-register for their visit.
    Once registered, a QR code will be sent via a separate Envoy email for their
    sign-in.
    
     1. Learn more here about visitor registration.

 3. On the day of the visit, the guest can go to any of the invited locations,
    approach the visitor kiosk, and sign in using the QR code received.
    
     1. Learn more here about signing in using a QR code.

 4. This same QR code can be used for all the locations on their invite,
    eliminating the need for them to enter in their information repeatedly,
    saving time and effort.


PRINT QR CODE ON VISITOR BADGE

With our Barcode Generator app, your team can print a QR code on a visitor badge
for a seamless sign in experience. Once a visitor signs in at one location,
their badge will have a QR code. This QR code can be used at all the locations
they've been invited to for easy sign-in.

Important:

 * The Barcode Generator app must be installed at all locations included under
   your invite in order for the visitor QR code to print on the badge.

 * After a visitor signs in at one location, sign ins to other locations will
   not print additional badges.

 1. Install and configure the Barcode Generator app under all your locations by
    following our setup guide here.
    
     1. Make sure to select your global visitor sign in flow and check off the
        box for when enabled this option will embed the Envoy QR Code in printed
        badges.
        
        

 2. Once complete click on the drop-down for your locations and select Global
    Overview.

 3. Navigate to Visitors > Sign-in flows.

 4. Click on the name of your global sign in flow.

 5. Under the Badge tab click Edit for the Badge display section.

 6. Select Badge Invite QR Code for the QR code field and click Save.
    
    


HOW APPROVALS/SCREENERS WORK FOR MULTI-LOCATION INVITES

 * If an approval/screener happens at the global sign in flow level (e.g.,
   conditional deny rules, invite approvals), all invites that are part of the
   multi-location invite are approved as one.

 * If an approval/screener happens at the location level (e.g., capacity check,
   blocklist), the invite has to be approved for each location individually.

 * If a multi-location invite is approved at the primary location, an invite
   email is sent out even if it is not yet approved at the child locations.

 * If one invite is denied, all invites of the multi-location invite are denied.


FAQ

 * Multi-location invites can only be created via the Envoy web dashboard at
   this time.

 * Deleting a multi-location invite at one location will delete the invite
   across all locations.

 * An edit made to a multi-location invite under one location will automatically
   update the invites at all other locations included in that invite.



--------------------------------------------------------------------------------

Related Articles
Managing Locations and Location Settings

About Registration with Invites

Signing in with QR codes

Invite Approvals

Static QR Codes

Did this answer your question?
πŸ˜žπŸ˜πŸ˜ƒ
 * About
 * Blog
 * Demos
 * Developers
 * Pricing
 * Privacy Policy
 * Terms of Service
 * We're Hiring!

 * 
 * 
 * 

IntercomWe run on Intercom