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LOOKING AHEAD TO AI IN 2024

Ron Schmelzer
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COGNITIVE WORLD
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Jan 2, 2024,03:26pm EST
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Does it feel like the pace of change is speeding up? That’s because it is,
especially in the world of AI.



Google Trends is showing that even with all the hype that AI has gotten in the
past decade or so, it has positively exploded in search interest in the past
twelve months:




Google Trends: AI

Google Trends: AI


You know that if your parents are texting you on a weekend asking about ChatGPT,
then we’ve definitely “crossed the chasm” and AI is not just interesting to
technologists and researchers, but to pretty much everyone.



For those of you who thought you could predict where 2023 went, well, that would
be amazing. But given that we know where 2023 has gone, we can use some of those
trends to guess where we think 2024 might be going with regards to AI.




With that in mind, what does AI have in store for us in 2024?

It's crazy to think Generative AI really came into widespread use only in the
past 12-15 months. The pace of Generative AI change was intense in 2023 with new
models being released on an almost weekly basis. So obviously, if Generative AI
was big in 2023, it clearly will still be a star of the show in 2024. Generative
AI is going to continue to be huge and impactful and make lots of news.

Generative AI Embedded in Everything

More importantly, Generative AI will get embedded into everything, from software
to hardware devices, and applications of every kind. Simply because it’s so easy
to embed generative AI into these applications. In the early part of 2023, if
you wanted to use Generative AI, you had to actually use OpenAI's Chat GPT
online or in the API , or in other solutions such as Midjourney, Stable
Diffusion, or Google Bard. But by the end of 2023, Generative AI was being
embedded into the applications you were already using. This means you might be
using any of a number of generative AI foundation models without having to leave
your existing application experience.

As a result, given the ease of embedding generative AI in everything, we're
starting to see generative AI embedded in every product. Of course, It should
not be surprising to find AI in places that you would expect, such as in your
spreadsheet or in your word document because that's where you can expect it to
be.



But we're even going to find generative AI in places where we don't expect it to
be and as a result, perhaps where it shouldn't be. Maybe in the future there'll
be a toaster where you can have it draw a picture on toast with generative AI,
or perhaps a generative AI alarm clock, where instead of just telling you what
time, maybe it'll tell you a story, or create some unique response for the day.
Voice assistants will write a story for you about the news. There will be so
much generative AI, we’ll come to expect it when it’s not there and not expect
it when it is there.

The problem with generative AI is that the problems of generative AI haven’t
gone away. The issues we have today around hallucinations, bias, copyright
problems, and then challenges with the truth will still be there, but now just
embedded in our word processor or toaster.

Raised Expectations for All AI Applications

One of the side effects of generative AI being everywhere is that people will
come to expect more from other applications of AI that might be more difficult
to implement. If generative AI is so easy, why are autonomous vehicles still so
difficult? How about the other Seven Patterns of AI such as pattern and anomaly
detection, predictive analytics, goal-driven systems, hyperpersonalization,
recognition, and autonomous systems? Some of those patterns might be implemented
using the very powerful foundation models that will get more powerful, but the
other patterns will continue to be difficult to implement.

Regardless of how difficult they might be to implement, the casual AI user will
come to expect them to be as easy as generative AI. In effect, generative AI has
“raised the bar” for other AI solutions. They need to be as easily usable and
accessible as generative AI tools. The casual user won’t want to be a data
scientist or data engineer, as much as you want to label them as “citizen data
scientists”. What we know as low-code today needs to be as no-code as generative
AI really is.

So while AI is moving fast, it's also still very sluggish in adoption in
enterprise and government applications. Enterprise AI adoption, outside of
generative AI will still remain sluggish because the enterprise-specific
applications, outside of simply applying generative AI, will still require
greater skills and all the challenges of implementing AI projects that exist.
80% of AI projects still are cited as failures.

So in 2024, people are going to become impatient with AI solutions. They're
going to say, why is it taking you months to build an AI solution when I can do
something right now with my generative AI thing in a few minutes? This cognitive
dissonance comes from people who are not AI experts, but who have played with
generative AI and are going to come to expect more than might be possible from
other AI solutions.

Vendors Add Just a Sprinkle of AI to Add More Hype

The AI marketplace continues to be frothy, even though venture capital funding
continues to be challenging. Vendors who might have a not-so-sexy enterprise
solution or consumer product will be highly motivated to sprinkle a little bit
of generative AI or other simple-to-embed AI into their solution so that they
can magically rebrand their products as hip AI products. This “old wine in new
bottles” approach has been going on for many years, but it will be especially
accelerated by generative AI, because as I said above, it’s going to be easily
embeddable in everything.

Unfortunately enterprises and government agencies are still behind the ball when
it comes to AI implementation. Since they’ll feel compelled to get with the
picture in 2024, they will no doubt implement many of these new AI-based
solutions that are really the old thing in new clothing. Enterprises will need
to focus on the problem they’re trying to solve and making sure that AI is the
right solution. Not just AI for AI’s sake. The problem is that enterprises don’t
know how to separate the good solutions from the bad ones.

That means 2024 might be a year of great dissatisfaction with AI tools from
folks who might have thought they were buying something new, when really they
were buying the same old thing with a dash of AI. The combination of a
still-poor VC environment combined with foundation models and open source
solutions having ever-more capabilities and enterprises who have been burned by
poor purchasing decisions means that there's going to be a lot of crash and burn
vendor failures in 2024. We should expect to see a lot of vendor consolidation,
layoffs, and a reduced field of startups as incumbent vendors embed AI into
their solutions, old stuff gets rebranded as new stuff, and those who don’t have
AI acquire those who do.

AI Laws and Regulations Get Tougher in 2024

2023 was the year of the AI kind of laws coming to fruition. The European Union
introduced the EU AI Act at the tail end of the year, the US Senate had a large
round of discussions, and governments around the world look to tighten how AI
systems will be used in the public and private domain. No doubt, 2024 is going
to be the year that governments worldwide are going to need to act on AI.

Since generative AI will become embedded in everything, it's going to be
impossible to ban the use of generative AI. Even though governments are angling
on how to restrict or narrow the use of generative AI, the reality is that
generative AI will be difficult to regulate. However, the real-world impacts of
generative AI are significant, so we can expect to see requirements for
moderation, watermarking, and restrictions on the use and embedding of
generative AI in specific situations. 2024 is an election year, so we can just
imagine what sort of generative AI chaos there could potentially be. It should
be very well expected that there's going to be lots of use of generative AI in
so different forms to drive fake news, generate text and images that aren’t
real, or generate fake social media content. It's so easy that I think we should
expect it. And when that inevitably happens, it is going to just further the
calls for increasing regulation.

The EU AI act and things coming out in the US Congress, will be trying to put
some restrictions on the use of generative AI and requirements when they are
used. As a result, what’s going to end up happening is that we most likely will
start to see more heavily moderated generative AI systems with results that
could potentially become increasingly worse and muted over the iterative
generations.

We can already see that the generative AI solutions in some cases are getting
worse as they get watered down to try to comply with existing and emerging
regulations. People are already saying that ChatGPT is getting “dumber”. You
might see generative AI systems start to refuse to respond to your prompts that
they were happy to comply with in previous iterations, or the results are
nowhere near the quality that they were before. Given that generative AI will
become embedded in everything, this means that those embedded solutions will
also get worse. Generative AI solutions, especially the big hosted ones, are
going to face all these pressures that may force users to have to revise the use
of those systems.

Trustworthy AI will be a huge theme in 2024.

AI Euphoria Gives Way to AI Realism

After the big AI sugar rush of 2023, it’s inevitable that we’ll face the sugar
crash down to reality in 2024. The combination of AI vendor overhype, increasing
regulation, and the watering down of generative AI solutions will lead to a more
realistic perspective on AI solutions in 2024. The overwhelming positive,
enthusiastic attitude to AI in the past few years will give way to more of a
neutral and cautious attitude. That's because people are seeing not only how the
technology is actually being used, but also how it’s being misused and
misapplied.

With AI becoming commonplace, and with data scientists still hard to find and
hire, the notion that data scientist is the “sexiest job title of the 21st
century” will start to wane. Already we’re seeing more positions opening up for
prompt engineering and for more middle-level folks who can apply aspects of AI
to their business, rather than needing specialized training or degrees. This
means that the job market for AI will loosen as a wider range of job titles
start to embed AI capabilities in their jobs.

In much the same way that specialist secretaries and word processors-as-a-job
gave way to everyone having desktop productivity suites, so too will AI start to
migrate from highly trained, highly salaried staff to more common job roles and
lower salary levels. This means we can expect to see a decline in AI specialist
hiring in 2024.

The role of project management will become more important now that it's just
becoming so much easier to add AI capabilities, especially generative AI
capabilities, into your projects. The bottleneck is not the hiring of data
scientists or the long process of tool procurement and implementation. So that
means that the emphasis will be on knowing what you're doing and doing it the
right way. This means that finally, AI project management will get some respect
as organizations realize that the technology of AI is the easy part – the people
and process part of managing AI projects is much harder.

So are you ready for where AI is heading in 2024? AI and 2024 are both here, so
it’s here whether you’re ready or not!

Hear more about 2024 AI predictions and insights in Cognilytica’s AI Today
podcast on this topic.


Follow me on Twitter or LinkedIn. Check out my website or some of my other
work here. 
Ron Schmelzer
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Ronald Schmelzer is Managing Partner & Principal Analyst at AI Focused Research
and Advisory firm Cognilytica (http://cognilytica.com), a leading analyst firm
focused

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