www.grcforte.com Open in urlscan Pro
54.193.210.162  Public Scan

Submitted URL: https://click.learn.grcforte.com/?qs=c5d4cfceb540ab47c9d2ff54665364494b449d0054e846bfa72af207380b45e8a5051ba3a205d44a61a7c425bc63...
Effective URL: https://www.grcforte.com/trainings/livewebinar/7809/management-skills-for-new-managers
Submission: On February 23 via manual from US — Scanned from DE

Form analysis 5 forms found in the DOM

POST /ShoppingCart/TopHeaderSearchTraining

<form action="/ShoppingCart/TopHeaderSearchTraining" id="HeaderSearch" method="post" novalidate="novalidate">
  <input type="checkbox" class="search-checkbox" id="searchcheckbox">
  <div class="d-flex justify-content-center align-items-center search-container">
    <div class="w-75 d-flex justify-content-center align-items-center">
      <div class="input-field mrg-top20 width-280">
        <div class="select-wrapper"><input class="select-dropdown dropdown-trigger" type="text" readonly="true" data-target="select-options-5f971511-77a9-4c80-3f50-a1df38bb4498">
          <ul id="select-options-5f971511-77a9-4c80-3f50-a1df38bb4498" class="dropdown-content select-dropdown" tabindex="0">
            <li id="select-options-5f971511-77a9-4c80-3f50-a1df38bb44980" tabindex="0" class="selected"><span>All Industries</span></li>
            <li id="select-options-5f971511-77a9-4c80-3f50-a1df38bb44981" tabindex="0"><span>Banking &amp; Insurance</span></li>
            <li id="select-options-5f971511-77a9-4c80-3f50-a1df38bb44982" tabindex="0"><span>Food &amp; Dietary Supplements</span></li>
            <li id="select-options-5f971511-77a9-4c80-3f50-a1df38bb44983" tabindex="0"><span>Hospital &amp; Healthcare</span></li>
            <li id="select-options-5f971511-77a9-4c80-3f50-a1df38bb44984" tabindex="0"><span>Human Resources</span></li>
            <li id="select-options-5f971511-77a9-4c80-3f50-a1df38bb44985" tabindex="0"><span>Life Sciences</span></li>
            <li id="select-options-5f971511-77a9-4c80-3f50-a1df38bb44986" tabindex="0"><span>Manufacturing</span></li>
            <li id="select-options-5f971511-77a9-4c80-3f50-a1df38bb44987" tabindex="0"><span>Multi Industry</span></li>
          </ul><svg class="caret" height="24" viewBox="0 0 24 24" width="24" xmlns="http://www.w3.org/2000/svg">
            <path d="M7 10l5 5 5-5z"></path>
            <path d="M0 0h24v24H0z" fill="none"></path>
          </svg><select id="Industry" name="Industry" tabindex="-1">
            <option value="">All Industries</option>
            <option value="4">Banking &amp; Insurance</option>
            <option value="32">Food &amp; Dietary Supplements</option>
            <option value="17">Hospital &amp; Healthcare</option>
            <option value="18">Human Resources</option>
            <option value="48">Life Sciences</option>
            <option value="78">Manufacturing</option>
            <option value="56">Multi Industry</option>
          </select>
        </div>
        <label for="Industries">Select Indusry</label>
      </div>
      <div class="input-field flex-grow-1 mrg-top20">
        <input type="text" name="HeaderKeyWord" id="HeaderKeyWord">
        <label for="HeaderKeyWord">Type your search here</label>
      </div>
      <div>
        <button type="submit" value="Search" class="marketing-nav__button marketing-button marketing-button--small discount-button">Search</button>
      </div>
    </div>
    <label class="fa fa-close" for="searchcheckbox"></label>
  </div>
</form>

POST /shoppingcart/addtocart

<form action="/shoppingcart/addtocart" id="addtocartform" method="post" novalidate="novalidate">
  <input type="submit" class="default-btn cart-btn cart-option" value="Add to cart">
  <input type="hidden" name="PayOpt" id="PayOpt"><input type="hidden" name="prodname" id="prodid" value="IQW24A0145"><input type="hidden" name="trainingSlNo" id="trainingSlNo" value="7809">
</form>

<form novalidate="novalidate">
  <div class="product-pricing-container mrg-btm20">
    <div class="top-box-shadow product-add-to-cart  hide">
      <div class="pad-10 text-center min-height-auto">
        <div class="free-pricing-container">
        </div>
        <label class="font-xxl">
        </label>
        <a id="addtocart-middle2" class="marketing-nav__button marketing-button marketing-button--small discount-button animated-icon">Register for Free<i class="fa fa-shopping-cart mrg-lft10 right" aria-hidden="true"></i></a>
        <label class="font-xxl">
        </label>
      </div>
    </div>
    <div class="card   show" id="package-cart-item">
      <div class="top-box-shadow product-add-to-cart">
        <div class="pad-10 text-center vertical-center min-height-auto space-between">
          <div class="col-xs-7 clear-padding">
            <label class="font-14">Was:&nbsp;<span class="color-accent-red striked" id="was-price-to-pay1" style="display: inline;">$233</span></label>
            <label class="font-16 pad-btm0 pad-top0">Now:&nbsp;<span id="total-price-to-pay1" class="color-blue font-xxl" style="margin-right: -15px; display: inline;">$179</span></label>
            <label class="font-14">You Save:&nbsp;<span class="color-accent-red" id="was-discount-to-pay1" style="display: inline;">$54(30%)</span></label>
          </div>
          <div class="col-xs-5 clear-padding">
            <a id="addtocart-middle1" class="p-3 marketing-nav__button marketing-button marketing-button--small discount-button animated-icon">Add to Cart</a>
          </div>
        </div>
      </div>
      <div class="card-content">
        <div class="row negative-margin mrg-btm0">
          <div class="filter-section-criteria col-xs-12">
            <div class="row green-checkbox">
              <div class="pad-10 bg-blue mrg-btm15 text-center">
                <label class="color-blue font-bold clear-padding font-18">Live Webinar</label>
              </div>
              <div class="pad-x-15">
                <p class="position-relative">
                  <label>
                    <input name="price" id="selectedPrice_215569" productprice="179.00" value="215569" class="level select-package filled-in" type="checkbox">
                    <span>1 Attendee - $179</span>
                  </label>
                  <i class="fa fa-info-circle cursor-pointer" id="info-package-215569" aria-hidden="true"></i>
                </p>
                <div class="information-container pad-10 bg-grey">
                  <label class="custom-popover-content unbold">
                    <ul>
                      <li>Access notification 24 hrs before Event</li>
                      <li> Access notification via. Email &amp; My Account</li>
                      <li> Certificate of Participation for Attendee</li>
                    </ul>
                  </label>
                </div>
                <p class="position-relative">
                  <label>
                    <input name="price" id="selectedPrice_215570" productprice="289.00" value="215570" class="level select-package filled-in" type="checkbox">
                    <span>2 Attendees - $289 (SAVE $69)</span>
                  </label>
                  <i class="fa fa-info-circle cursor-pointer" id="info-package-215570" aria-hidden="true"></i>
                </p>
                <div class="information-container pad-10 bg-grey">
                  <label class="custom-popover-content unbold">
                    <ul>
                      <li>Access notification 24 hrs before Event</li>
                      <li> Access notification via. Email &amp; My Account</li>
                      <li> Add/ Edit attendees using My Account</li>
                      <li> Certificate of Participation for All Attendees</li>
                    </ul>
                  </label>
                </div>
                <div id="more-attendees-div" style="display: none;">
                  <p class="position-relative">
                    <label>
                      <input name="price" id="selectedPrice_215571" productprice="399.00" value="215571" class="level select-package filled-in" type="checkbox">
                      <span>3 Attendees - $399 (SAVE $138)</span>
                    </label>
                    <i class="fa fa-info-circle cursor-pointer" id="info-package-215571" aria-hidden="true"></i>
                  </p>
                  <div class="information-container pad-10 bg-grey">
                    <label class="custom-popover-content unbold">
                      <ul>
                        <li>Access notification 24 hrs before Event</li>
                        <li> Access notification via. Email &amp; My Account</li>
                        <li> Add/ Edit attendees using My Account</li>
                        <li> Certificate of Participation for All Attendees</li>
                      </ul>
                    </label>
                  </div>
                  <p class="position-relative">
                    <label>
                      <input name="price" id="selectedPrice_215572" productprice="509.00" value="215572" class="level select-package filled-in" type="checkbox">
                      <span>4 Attendees - $509 (SAVE $207)</span>
                    </label>
                    <i class="fa fa-info-circle cursor-pointer" id="info-package-215572" aria-hidden="true"></i>
                  </p>
                  <div class="information-container pad-10 bg-grey">
                    <label class="custom-popover-content unbold">
                      <ul>
                        <li>Access notification 24 hrs before Event</li>
                        <li> Access notification via. Email &amp; My Account</li>
                        <li> Add/ Edit attendees using My Account</li>
                        <li> Certificate of Participation for All Attendees</li>
                      </ul>
                    </label>
                  </div>
                  <p class="position-relative">
                    <label>
                      <input name="price" id="selectedPrice_215573" productprice="619.00" value="215573" class="level select-package filled-in" type="checkbox">
                      <span>5 Attendees - $619 (SAVE $276)</span>
                    </label>
                    <i class="fa fa-info-circle cursor-pointer" id="info-package-215573" aria-hidden="true"></i>
                  </p>
                  <div class="information-container pad-10 bg-grey">
                    <label class="custom-popover-content unbold">
                      <ul>
                        <li>Access notification 24 hrs before Event</li>
                        <li> Access notification via. Email &amp; My Account</li>
                        <li> Add/ Edit attendees using My Account</li>
                        <li> Certificate of Participation for All Attendees</li>
                      </ul>
                    </label>
                  </div>
                  <p class="position-relative">
                    <label>
                      <input name="price" id="selectedPrice_215574" productprice="729.00" value="215574" class="level select-package filled-in" type="checkbox">
                      <span>6 Attendees - $729 (SAVE $345)</span>
                    </label>
                    <i class="fa fa-info-circle cursor-pointer" id="info-package-215574" aria-hidden="true"></i>
                  </p>
                  <div class="information-container pad-10 bg-grey">
                    <label class="custom-popover-content unbold">
                      <ul>
                        <li>Access notification 24 hrs before Event</li>
                        <li> Access notification via. Email &amp; My Account</li>
                        <li> Add/ Edit attendees using My Account</li>
                        <li> Certificate of Participation for All Attendees</li>
                      </ul>
                    </label>
                  </div>
                  <p class="position-relative">
                    <label>
                      <input name="price" id="selectedPrice_215575" productprice="839.00" value="215575" class="level select-package filled-in" type="checkbox">
                      <span>7 Attendees - $839 (SAVE $414)</span>
                    </label>
                    <i class="fa fa-info-circle cursor-pointer" id="info-package-215575" aria-hidden="true"></i>
                  </p>
                  <div class="information-container pad-10 bg-grey">
                    <label class="custom-popover-content unbold">
                      <ul>
                        <li>Access notification 24 hrs before Event</li>
                        <li> Access notification via. Email &amp; My Account</li>
                        <li> Add/ Edit attendees using My Account</li>
                        <li> Certificate of Participation for All Attendees</li>
                      </ul>
                    </label>
                  </div>
                  <p class="position-relative">
                    <label>
                      <input name="price" id="selectedPrice_215576" productprice="949.00" value="215576" class="level select-package filled-in" type="checkbox">
                      <span>8 Attendees - $949 (SAVE $483)</span>
                    </label>
                    <i class="fa fa-info-circle cursor-pointer" id="info-package-215576" aria-hidden="true"></i>
                  </p>
                  <div class="information-container pad-10 bg-grey">
                    <label class="custom-popover-content unbold">
                      <ul>
                        <li>Access notification 24 hrs before Event</li>
                        <li> Access notification via. Email &amp; My Account</li>
                        <li> Add/ Edit attendees using My Account</li>
                        <li> Certificate of Participation for All Attendees</li>
                      </ul>
                    </label>
                  </div>
                  <p class="position-relative">
                    <label>
                      <input name="price" id="selectedPrice_215577" productprice="1059.00" value="215577" class="level select-package filled-in" type="checkbox">
                      <span>9 Attendees - $1059 (SAVE $552)</span>
                    </label>
                    <i class="fa fa-info-circle cursor-pointer" id="info-package-215577" aria-hidden="true"></i>
                  </p>
                  <div class="information-container pad-10 bg-grey">
                    <label class="custom-popover-content unbold">
                      <ul>
                        <li>Access notification 24 hrs before Event</li>
                        <li> Access notification via. Email &amp; My Account</li>
                        <li> Add/ Edit attendees using My Account</li>
                        <li> Certificate of Participation for All Attendees</li>
                      </ul>
                    </label>
                  </div>
                  <p class="position-relative">
                    <label>
                      <input name="price" id="selectedPrice_215578" productprice="1169.00" value="215578" class="level select-package filled-in" type="checkbox">
                      <span>10 Attendees - $1169 (SAVE $621)</span>
                    </label>
                    <i class="fa fa-info-circle cursor-pointer" id="info-package-215578" aria-hidden="true"></i>
                  </p>
                  <div class="information-container pad-10 bg-grey">
                    <label class="custom-popover-content unbold">
                      <ul>
                        <li>Access notification 24 hrs before Event</li>
                        <li> Access notification via. Email &amp; My Account</li>
                        <li> Add/ Edit attendees using My Account</li>
                        <li> Certificate of Participation for All Attendees</li>
                      </ul>
                    </label>
                  </div>
                </div>
                <p class="position-relative">
                  <label>
                    <span id="more-attendees" class="font-16 cursor-pointer text-underline color-green center-align">
                      <i class="Tiny material-icons vert-align-top">expand_more</i>
                      <span>More Attendees</span></span>
                    <span id="less-attendees" class="font-16 cursor-pointer text-underline color-green center-align" style="display: none;">
                      <i class="Tiny material-icons vert-align-top">expand_less</i>
                      <span>Less Attendees</span> </span>
                  </label>
                </p>
                <p class="font-14 pad-top5f"> What if you miss the Live Webinar?<br> Don't worry! Pay only $29 &amp; get the full Recording. </p>
              </div>
            </div>
            <div class="row green-checkbox">
              <div class="pad-10 bg-blue mrg-btm15 text-center">
                <label class="color-blue font-bold clear-padding font-18">Recorded Options</label>
              </div>
              <div class="pad-x-15">
                <p class="position-relative">
                  <label>
                    <input name="price" id="selectedPrice_215592" productprice="449.00" value="215592" class="level select-package filled-in" type="checkbox">
                    <span>$449.00 : Recording - Multi. Licence</span>
                  </label>
                  <i class="fa fa-info-circle cursor-pointer" id="info-package-215592" aria-hidden="true"></i>
                </p>
                <div class="information-container pad-10 bg-grey">
                  <label class="custom-popover-content unbold">
                    <ul>
                      <li>Upto 10 users get access</li>
                      <li> Add users using My Account</li>
                      <li> Available in 24 hours after Live Event</li>
                      <li> Play video on the website itself</li>
                    </ul>
                  </label>
                </div>
                <p class="position-relative">
                  <label>
                    <input name="price" id="selectedPrice_215580" productprice="279.00" value="215580" class="level select-package filled-in" type="checkbox">
                    <span>$279.00 : DVD/USB</span>
                  </label>
                  <i class="fa fa-info-circle cursor-pointer" id="info-package-215580" aria-hidden="true"></i>
                </p>
                <div class="information-container pad-10 bg-grey">
                  <label class="custom-popover-content unbold">
                    <ul>
                      <li>Shipping in 5 business days after Live Event</li>
                      <li> Free shipping within the US</li>
                    </ul>
                  </label>
                </div>
                <p class="position-relative">
                  <label>
                    <input name="price" id="selectedPrice_215579" productprice="199.00" value="215579" class="level select-package filled-in" type="checkbox">
                    <span>$199.00 : Recording - Single Licence</span>
                  </label>
                  <i class="fa fa-info-circle cursor-pointer" id="info-package-215579" aria-hidden="true"></i>
                </p>
                <div class="information-container pad-10 bg-grey">
                  <label class="custom-popover-content unbold">
                    <ul>
                      <li>Play video on the website itself</li>
                      <li> Available in 24 hours after Live Event</li>
                    </ul>
                  </label>
                </div>
                <p class="position-relative">
                  <label>
                    <input name="price" id="selectedPrice_215581" productprice="199.00" value="215581" class="level select-package filled-in" type="checkbox">
                    <span>$199.00 : Transcript</span>
                  </label>
                  <i class="fa fa-info-circle cursor-pointer" id="info-package-215581" aria-hidden="true"></i>
                </p>
                <div class="information-container pad-10 bg-grey">
                  <label class="custom-popover-content unbold">
                    <ul>
                      <li>PDF Transcript of Training</li>
                      <li> Available in 2 business days, after Live Event</li>
                    </ul>
                  </label>
                </div>
              </div>
            </div>
            <div class="row green-checkbox">
              <div class="pad-10 bg-blue mrg-btm15 text-center">
                <label class="color-blue font-bold clear-padding font-18">Value Packs</label>
              </div>
              <div class="pad-x-15">
                <p class="position-relative">
                  <label>
                    <input name="price" id="selectedPrice_215593" productprice="1199.00" value="215593" class="level select-package filled-in" type="checkbox">
                    <span>$1199.00 : Group Live (10) + Recording(10)</span>
                  </label>
                  <i class="fa fa-info-circle cursor-pointer" id="info-package-215593" aria-hidden="true"></i>
                </p>
                <div class="information-container pad-10 bg-grey">
                  <label class="custom-popover-content unbold">
                    <ul>
                      <li class="pack-info-desc-item"><u class="font-bold">Group Live (10):</u></li>
                      <li> Upto 10 users get access</li>
                      <li> Add/ Edit attendees using My Account</li>
                      <li> Access notification 24 hrs before Event to All</li>
                      <li> Access notification via. Email &amp; My Account to All</li>
                      <li> Certificate of Participation for All Attendees</li>
                      <li class="pack-info-desc-item"> <u class="font-bold">Recording (10):</u></li>
                      <li> Same 10 users get recording access</li>
                      <li> Available 24 hours after Live Event</li>
                      <li> Play video on the website itself</li>
                    </ul>
                  </label>
                </div>
                <p class="position-relative">
                  <label>
                    <input name="price" id="selectedPrice_215565" productprice="249.00" value="215565" class="level select-package filled-in" type="checkbox">
                    <span>$249.00 : Live (1) + Recording</span>
                  </label>
                  <i class="fa fa-info-circle cursor-pointer" id="info-package-215565" aria-hidden="true"></i>
                </p>
                <div class="information-container pad-10 bg-grey">
                  <label class="custom-popover-content unbold">
                    <ul>
                      <li class="pack-info-desc-item"><u class="font-bold">Live (1):</u></li>
                      <li> Access notification 24 hrs before Event</li>
                      <li> Access notification via. Email &amp; My Account</li>
                      <li> Certificate of Participation for Attendee</li>
                      <li class="pack-info-desc-item"> <u class="font-bold">Recording:</u></li>
                      <li> Play video on the website itself</li>
                      <li> Available in 24 hours after Live Event</li>
                    </ul>
                  </label>
                </div>
              </div>
            </div>
          </div>
        </div>
      </div>
      <div class="top-box-shadow product-add-to-cart">
        <div class="pad-10 text-center vertical-center min-height-auto space-between">
          <div class="col-xs-7 clear-padding">
            <label class="font-14">Was:&nbsp;<span class="color-accent-red striked" id="was-price-to-pay" style="display: inline;">$233</span></label>
            <label class="font-16 pad-btm0 pad-top0">Now:&nbsp;<span id="total-price-to-pay" class="color-blue font-xxl" style="margin-right: -15px; display: inline;">$179</span></label>
            <label class="font-14">You Save:&nbsp;<span class="color-accent-red" id="was-discount-to-pay" style="display: inline;">$54(30%)</span></label>
          </div>
          <div class="col-xs-5 clear-padding">
            <a id="addtocart-middle" class="p-3 marketing-nav__button marketing-button marketing-button--small discount-button animated-icon">Add to Cart</a>
          </div>
        </div>
      </div>
    </div>
    <div class="card">
      <div>
        <div class="min-height-auto pad-10 space-between text-center">
          <img src="https://ciq-s3.s3.us-west-1.amazonaws.com/Common/Images/money-back-100.png" width="145" height="135">
          <div>
            <h3 class="bold">100% MONEY BACK GUARANTEED</h3>
            <a href="/refund-policy" target="_blank" class="text-success text-underline">Refund / Cancellation policy</a>
          </div>
        </div>
      </div>
    </div>
    <div class="alert alert-warning text-center"> For group or any booking support, contact: <div class="pad-10">
        <i class="fa fa-envelope-o mrg-rt5 color-brand"></i><a href="#" mailto="contactus@grcforte.com">contactus@grcforte.com</a>
      </div>
      <div>
        <i class="fa fa-phone mrg-rt5 color-brand"></i>
        <a href="#" tel="+1-800-498-2906 (US Toll Free)">+1-800-498-2906 (US Toll Free)</a>
      </div>
    </div>
    <div class="row">
      <div class="flex space-between">
        <div class="sharethis-inline-share-buttons st-center st-has-labels  st-inline-share-buttons st-animated" data-url="http://grcforte.com/trainings/livewebinar/7809/management-skills-for-new-managers" id="st-1">
          <div class="st-btn st-first st-last st-remove-label" data-network="whatsapp" style="display: inline-block;">
            <img alt="whatsapp sharing button" src="https://platform-cdn.sharethis.com/img/whatsapp.svg">
            <span class="st-label">Share</span>
          </div>
        </div>
        <div>
          <div class="addthis_sharing_toolbox"></div>
        </div>
      </div>
    </div>
  </div>
</form>

POST /Jobseekers/LoginPopup

<form action="/Jobseekers/LoginPopup" data-ajax="true" data-ajax-begin="onLoginBegin" data-ajax-success="onLoginSuccess" enctype="multipart/form-data" id="loginform" method="post" redirecturl="" validatefile="true" novalidate="novalidate">
  <div id="LoginErrorMessage" style="display: none;" class="alert alert-danger">
  </div>
  <div class="row mrg-btm0">
    <div class="input-field col s12">
      <i class="material-icons prefix">email</i>
      <input data-val="true" data-val-regex="Not a valid email address" data-val-regex-pattern="^[A-Za-z0-9](([_\.\-\']?[a-zA-Z0-9]+[_\.\-\']?)*)@([A-Za-z0-9]+)(([\.\-]?[a-zA-Z0-9]+)*)\.([A-Za-z]{2,})$"
        data-val-required="The Email Address field is required." id="LoginEmailAddress" name="LoginModel.EmailAddress" type="text" value="">
      <label for="LoginEmailAddress">Email</label>
      <span class="field-validation-valid" data-valmsg-for="LoginModel.EmailAddress" data-valmsg-replace="true"></span>
    </div>
    <div class="input-field col s12">
      <i class="material-icons prefix">lock</i>
      <input autocomplete="off" data-val="true" data-val-required="The Password field is required." id="LoginPassword" name="LoginModel.Password" type="password">
      <label for="LoginPassword">Password</label>
      <i class="fa fa-eye color-brand view-password" id="toggleLoginPassword"></i>
      <span class="field-validation-valid" data-valmsg-for="LoginModel.Password" data-valmsg-replace="true"></span>
    </div>
  </div>
  <div class="text-right mrg-top5 mrg-btm8 pad-rt10">
    <a class="herf-focus" href="/Forgot-password">Forgot Password?</a>
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MANAGEMENT SKILLS FOR NEW MANAGERS


Schedule Monday, March 4, 2024 || 10:00 AM PST | 01:00 PM EST

Duration 90 Mins

Level Basic & Intermediate & Advanced

Webinar ID IQW24A0145


WHAT YOU'LL LEARN?
ADD TO WISHLIST

Setting Yourself up for Success

 * Understanding your new role as a supervisor 
 * Making a change or letting go: Working with the three phases of change 
 * Recognizing common challenges and pitfalls to avoid 
 * Meeting the expectations of key stakeholders, including your boss, direct
   reports, senior management, and former peers

Motivating Others

 * Understanding what motivation is
 * Understanding what motivates each and every one of your direct reports
 * Creating Performance Plans and Professional Development Plans which address
   individual motivation

Managing Employee Performance

 * Setting SMART goals for yourself and others 
 * Using a five-step model to train your employees 
 * Giving and receiving supportive and corrective feedback

Managing Up

 * Understanding and adapting to your manager’s style
 * Anticipating your manager’s needs and fulfilling them
 * Developing the best possible relationship with your manager

Communication Skills

 * Demonstrating active listening to show understanding and check content
 * Asking questions that uncover valuable information and strengthen the
   relationship

Great Performance Through Coaching

 * Demonstrating giving and receiving feedback constructively
 * Assessing your own strengths and development needs as a coach
 * Asking questions that increase employees’ self-awareness and accountability

Delegating Effectively

 * Creating a plan for delegation and using this process to assign key tasks 
 * Overcoming your fears of turning over responsibility and authority

Handling Conflict with Ease 

 * Knowing your conflict-handling styles 
 * Developing the right conflict approach for each individual and situation

Managing Your Time

 * Applying the time priority model to workplace tasks 
 * Managing and protecting your time to get more of the right things done


OVERVIEW OF THE WEBINAR

 * Making the Transition from Staff Member to Supervisor
 * Management Skills for New Supervisors
 * Confronting the Tough Stuff: Managing “Difficult” People

New supervisors will be ready to hit the ground running with the skills learned
in this Webinar. Be ready to take on any challenge, be your best and put what
you’ve learned into practice immediately.

You will learn the skills you need to plan, prioritize and execute effectively
each and every day.  Putting into practice both the “hard stuff” and soft stuff”
will help you meet new challenges with increased confidence, respect and power.

One of the toughest parts of a manager’s job is dealing with and turning around
problem employees. The solutions aren’t “textbook”, yet in this Webinar, you
will gain skills and tools for solving problems and making decisions, especially
when dealing with those who challenge you the most.


WHO SHOULD ATTEND?

 * CEO
 * Senior Vice President
 * Vice President
 * Executive Director
 * Managing Director
 * Regional Vice President
 * Area Supervisor
 * Managers
 * Senior Managers


WHY SHOULD YOU ATTEND?

By participating, you will be able to more effectively:

 * Understand how to approach an intact team as their new supervisor
 * Develop your own management game plan
 * Motivate your direct reports 
 * Coach for improved performance
 * Think and act strategically
 * Plan and prioritize your time
 * Handle difficult conversations
 * Listen actively and effectively
 * Create a motivational environment using feedback and reinforcement to guide
   and motivate behavior 
 * Effectively deal with “difficult” people

Would you like to gain and build confidence in your ability to manage
effectively?

What about your ability to motivate others who previously were your peers?

How about learning a management game plan?

Would you like your team to improve performance?

If you answered “yes” to any of these questions, then come laugh, listen and
learn as Chris DeVany leads us all through those important topics, key questions
and answers we all need to be able to address effectively to improve our team
members’ and team’s performance!


FACULTY - MR.CHRIS DEVANY

Chris DeVany is the founder and president of Pinnacle Performance Improvement
Worldwide, a firm which focuses on management and organization development.
Pinnacle’s clients include global organizations such as Visa International,
Cadence Design Systems, Coca-Cola, Sprint, Microsoft, Aviva Insurance,
Schlumberger and over 500 other organizations in 22 countries. He also has
consulted government agencies from the United States, the Royal Government of
Saudi Arabia, Canada, Cayman Islands and the United Kingdom.
 
He has published numerous articles in the fields of surviving mergers and
acquisitions, surviving change, project management, management, sales,
team-building, leadership, ethics, customer service, diversity and work-life
balance, in publications ranging from ASTD/Performance In Practice to Customer
Service Management. His book, “90 Days to a High-Performance Team”, published by
McGraw Hill and often accompanied by in-person, facilitated instruction, has
helped and continues to help thousands of executives, managers and team leaders
improve performance.  
 
He has appeared hundreds of times on radio and television interview programs to
discuss mergers and acquisitions (how to manage and survive them), project
management, sales, customer service, effective workplace communication,
management, handling rapid personal and organizational change and other topical
business issues. He has served or is currently serving as a board member of the
International Association of Facilitators, Sales and Marketing Executives
International, American Management Association, American Society of Training and
Development, Institute of Management Consultants, American Society of
Association Executives, Meeting Professionals International and National
Speakers Association.  Chris is an award-winning Toastmaster’s International
Competition speaker. He recently participated in the Fortune 500 Annual
Management Forum as a speaker, panelist and seminar leader.
 
Chris has distinguished himself professionally by serving multiple corporations
as manager and trainer of sales, operations, project management, IT, customer
service and marketing professionals. Included among those business leaders are
Prudential Insurance, Sprint, BayBank (now part of Bank of America), US Health
Care and Marriott Corporation. He has assisted these organizations in mergers
and acquisitions, facilitating post-merger and acquisition integration,
developing project management, sales, customer service and marketing strategies,
organizing inbound and outbound call center programs, training and development
of management and new hires, and fostering corporate growth through creative
change and innovation initiatives. Chris holds degrees in management studies and
organizational behavior from Boston University.  He has traveled to 22 countries
and 47 states in the course of his career.
 


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