www.egain.com Open in urlscan Pro
40.87.88.76 Public Scan

Go To Rescan
Add Verdict Report

URL:
https://www.egain.com/COVID-19-digital-customer-service-engagement/?utm_source=1on1&utm_medium=email&utm_campaign=digi...
Submission: On September 01 via api (September 1st 2020, 3:26:13 pm UTC) from US

Summary HTTP 100 Redirects Links 22 Behaviour Indicators

Summary

This website contacted 22 IPs in 5 countries across 19 domains to perform 100 HTTP transactions. The main IP is 40.87.88.76, located in Washington, United States and belongs to MICROSOFT-CORP-MSN-AS-BLOCK, US. The main domain is www.egain.com.
TLS certificate: Issued by Go Daddy Secure Certificate Authority... on January 19th 2019. Valid for: 2 years.

This is the only time www.egain.com was scanned on urlscan.io!

urlscan.io Verdict: No classification

Domain & IP information

	IP Address	AS Autonomous System
41	40.87.88.76 40.87.88.76	8075 (MICROSOFT...) (MICROSOFT-CORP-MSN-AS-BLOCK)
4	2a00:1450:400... 2a00:1450:4001:821::200a	15169 (GOOGLE) (GOOGLE)
2	51.140.39.77 51.140.39.77	8075 (MICROSOFT...) (MICROSOFT-CORP-MSN-AS-BLOCK)
1	2606:4700::68... 2606:4700::6811:d6cc	13335 (CLOUDFLAR...) (CLOUDFLARENET)
2	2a00:1450:400... 2a00:1450:4001:800::2008	15169 (GOOGLE) (GOOGLE)
2	2606:4700:e6:... 2606:4700:e6::ac40:c525	13335 (CLOUDFLAR...) (CLOUDFLARENET)
3	13.226.145.6 13.226.145.6	16509 (AMAZON-02) (AMAZON-02)
3	13.225.78.40 13.225.78.40	16509 (AMAZON-02) (AMAZON-02)
2	18.203.226.202 18.203.226.202	16509 (AMAZON-02) (AMAZON-02)
2	108.128.104.240 108.128.104.240	16509 (AMAZON-02) (AMAZON-02)
2	63.134.242.129 63.134.242.129	14992 (CRYSTALTECH) (CRYSTALTECH)
6	2a00:1450:400... 2a00:1450:4001:81e::2003	15169 (GOOGLE) (GOOGLE)
1	2600:9000:215... 2600:9000:2156:fe00:1f:f723:6fc0:93a1	16509 (AMAZON-02) (AMAZON-02)
3	2a00:1450:400... 2a00:1450:4001:801::200e	15169 (GOOGLE) (GOOGLE)
1	2606:4700::68... 2606:4700::6812:14bf	13335 (CLOUDFLAR...) (CLOUDFLARENET)
1	2606:4700::68... 2606:4700::6811:43b0	13335 (CLOUDFLAR...) (CLOUDFLARENET)
1	2a00:1450:400... 2a00:1450:400c:c0c::9c	15169 (GOOGLE) (GOOGLE)
1	2a00:1450:400... 2a00:1450:4001:808::2004	15169 (GOOGLE) (GOOGLE)
1	2a00:1450:400... 2a00:1450:4001:80b::2003	15169 (GOOGLE) (GOOGLE)
1	2600:9000:218... 2600:9000:2182:9600:1a:2af:6d00:93a1	16509 (AMAZON-02) (AMAZON-02)
19	52.32.209.7 52.32.209.7	16509 (AMAZON-02) (AMAZON-02)
1	2606:4700::68... 2606:4700::6813:9a53	13335 (CLOUDFLAR...) (CLOUDFLARENET)
100	22

41 40.87.88.76 (Washington, United States)

ASN8075 (MICROSOFT-CORP-MSN-AS-BLOCK, US)

www.egain.com	Domain lookup VirusTotal SecurityTrails crt.sh Censys Domaintools
egain.com	Domain lookup VirusTotal SecurityTrails crt.sh Censys Domaintools

4 2a00:1450:4001:821::200a (Frankfurt am Main, Germany)

ASN15169 (GOOGLE, US)

fonts.googleapis.com	Domain lookup VirusTotal SecurityTrails crt.sh Censys Domaintools

2 51.140.39.77 (London, United Kingdom)

ASN8075 (MICROSOFT-CORP-MSN-AS-BLOCK, US)

secure.marx7loki.com	Domain lookup VirusTotal SecurityTrails crt.sh Censys Domaintools

1 2606:4700::6811:d6cc (United States)

ASN13335 (CLOUDFLARENET, US)

js.hs-scripts.com	Domain lookup VirusTotal SecurityTrails crt.sh Censys Domaintools

2 2a00:1450:4001:800::2008 (Frankfurt am Main, Germany)

ASN15169 (GOOGLE, US)

www.googletagmanager.com	Domain lookup VirusTotal SecurityTrails crt.sh Censys Domaintools

2 2606:4700:e6::ac40:c525 (United States)

ASN13335 (CLOUDFLARENET, US)

ipmeta.io	Domain lookup VirusTotal SecurityTrails crt.sh Censys Domaintools

3 13.226.145.6 (Seattle, United States)

ASN16509 (AMAZON-02, US)
PTR: server-13-226-145-6.dus51.r.cloudfront.net

hd.egain.com	Domain lookup VirusTotal SecurityTrails crt.sh Censys Domaintools

3 13.225.78.40 (Seattle, United States)

ASN16509 (AMAZON-02, US)
PTR: server-13-225-78-40.fra2.r.cloudfront.net

snid.snitcher.com	Domain lookup VirusTotal SecurityTrails crt.sh Censys Domaintools

2 18.203.226.202 (Dublin, Ireland)

ASN16509 (AMAZON-02, US)

analytics.analytics-egain.com	Domain lookup VirusTotal SecurityTrails crt.sh Censys Domaintools

2 108.128.104.240 (Dublin, Ireland)

ASN16509 (AMAZON-02, US)

ml314.com	Domain lookup VirusTotal SecurityTrails crt.sh Censys Domaintools

2 63.134.242.129 (New Hyde Park, United States)

ASN14992 (CRYSTALTECH, US)

code.visitor-track.com	Domain lookup VirusTotal SecurityTrails crt.sh Censys Domaintools

6 2a00:1450:4001:81e::2003 (Frankfurt am Main, Germany)

ASN15169 (GOOGLE, US)

fonts.gstatic.com	Domain lookup VirusTotal SecurityTrails crt.sh Censys Domaintools

1 2600:9000:2156:fe00:1f:f723:6fc0:93a1 (United States)

ASN16509 (AMAZON-02, US)

sc.lfeeder.com	Domain lookup VirusTotal SecurityTrails crt.sh Censys Domaintools

3 2a00:1450:4001:801::200e (Frankfurt am Main, Germany)

ASN15169 (GOOGLE, US)

www.google-analytics.com	Domain lookup VirusTotal SecurityTrails crt.sh Censys Domaintools

1 2606:4700::6812:14bf (United States)

ASN13335 (CLOUDFLARENET, US)

js.hs-banner.com	Domain lookup VirusTotal SecurityTrails crt.sh Censys Domaintools

1 2606:4700::6811:43b0 (United States)

ASN13335 (CLOUDFLARENET, US)

js.hs-analytics.net	Domain lookup VirusTotal SecurityTrails crt.sh Censys Domaintools

1 2a00:1450:400c:c0c::9c (Brussels, Belgium)

ASN15169 (GOOGLE, US)

stats.g.doubleclick.net	Domain lookup VirusTotal SecurityTrails crt.sh Censys Domaintools

1 2a00:1450:4001:808::2004 (Frankfurt am Main, Germany)

ASN15169 (GOOGLE, US)

www.google.com	Domain lookup VirusTotal SecurityTrails crt.sh Censys Domaintools

1 2a00:1450:4001:80b::2003 (Frankfurt am Main, Germany)

ASN15169 (GOOGLE, US)

www.google.de	Domain lookup VirusTotal SecurityTrails crt.sh Censys Domaintools

1 2600:9000:2182:9600:1a:2af:6d00:93a1 (United States)

ASN16509 (AMAZON-02, US)

tr.lfeeder.com	Domain lookup VirusTotal SecurityTrails crt.sh Censys Domaintools

19 52.32.209.7 (Boardman, United States)

ASN16509 (AMAZON-02, US)

ebrain.egain.com	Domain lookup VirusTotal SecurityTrails crt.sh Censys Domaintools

1 2606:4700::6813:9a53 (United States)

ASN13335 (CLOUDFLARENET, US)

track.hubspot.com	Domain lookup VirusTotal SecurityTrails crt.sh Censys Domaintools

	Apex Domain Subdomains	Transfer
63	egain.com www.egain.com hd.egain.com egain.com ebrain.egain.com	2 MB
6	gstatic.com fonts.gstatic.com	55 KB
4	googleapis.com fonts.googleapis.com	3 KB
3	google-analytics.com www.google-analytics.com	18 KB
3	snitcher.com snid.snitcher.com	23 KB
2	lfeeder.com sc.lfeeder.com tr.lfeeder.com	4 KB
2	visitor-track.com code.visitor-track.com	984 B
2	ml314.com ml314.com	13 KB
2	analytics-egain.com analytics.analytics-egain.com	6 KB
2	ipmeta.io ipmeta.io	3 KB
2	googletagmanager.com www.googletagmanager.com	65 KB
2	marx7loki.com secure.marx7loki.com	1 KB
1	hubspot.com track.hubspot.com	529 B
1	google.de www.google.de	513 B
1	google.com www.google.com	289 B
1	doubleclick.net stats.g.doubleclick.net	88 B
1	hs-analytics.net js.hs-analytics.net	18 KB
1	hs-banner.com js.hs-banner.com	12 KB
1	hs-scripts.com js.hs-scripts.com	859 B
100	19

	Domain	Requested by
40	www.egain.com	www.egain.com
19	ebrain.egain.com	analytics.analytics-egain.com ebrain.egain.com
6	fonts.gstatic.com	fonts.googleapis.com
4	fonts.googleapis.com	www.egain.com
3	www.google-analytics.com	www.googletagmanager.com www.google-analytics.com www.egain.com
3	snid.snitcher.com	www.egain.com snid.snitcher.com
3	hd.egain.com	www.egain.com
2	code.visitor-track.com	www.egain.com code.visitor-track.com
2	ml314.com	www.egain.com ml314.com
2	analytics.analytics-egain.com	www.egain.com analytics.analytics-egain.com
2	ipmeta.io	www.egain.com ipmeta.io
2	www.googletagmanager.com	www.egain.com
2	secure.marx7loki.com	www.egain.com secure.marx7loki.com
1	track.hubspot.com
1	tr.lfeeder.com	www.egain.com
1	www.google.de	www.egain.com
1	www.google.com	www.egain.com
1	stats.g.doubleclick.net	www.google-analytics.com
1	js.hs-analytics.net	js.hs-scripts.com
1	js.hs-banner.com	js.hs-scripts.com
1	sc.lfeeder.com	www.egain.com
1	egain.com	www.egain.com
1	js.hs-scripts.com	www.egain.com
100	23

This site contains links to these domains. Also see Links.

Domain
twitter.com
www.facebook.com
www.instagram.com
www.linkedin.com
egain.com
www.youtube.com
community.egain.com
support.egain.com
econet.egain.com
media.egain.com
hd.egain.com

Subject Issuer	Validity	Valid
*.egain.com Go Daddy Secure Certificate Authority - G2	`2019-01-19` - `2021-03-11`	2 years	crt.sh
upload.video.google.com GTS CA 1O1	`2020-08-11` - `2020-11-03`	3 months	crt.sh
secure.norm0care.com Sectigo RSA Domain Validation Secure Server CA	`2020-03-03` - `2021-05-31`	a year	crt.sh
sni.cloudflaressl.com Cloudflare Inc ECC CA-3	`2020-08-04` - `2021-08-04`	a year	crt.sh
*.google-analytics.com GTS CA 1O1	`2020-08-11` - `2020-11-03`	3 months	crt.sh
snitcher.com Amazon	`2019-12-16` - `2021-01-16`	a year	crt.sh
*.analytics-egain.com Go Daddy Secure Certificate Authority - G2	`2017-09-07` - `2020-09-07`	3 years	crt.sh
*.ml314.com Amazon	`2020-02-17` - `2021-03-17`	a year	crt.sh
*.visitor-track.com COMODO RSA Domain Validation Secure Server CA	`2018-09-25` - `2020-09-24`	2 years	crt.sh
*.gstatic.com GTS CA 1O1	`2020-08-11` - `2020-11-03`	3 months	crt.sh
*.lfeeder.com Amazon	`2019-10-02` - `2020-11-02`	a year	crt.sh
*.google.com GTS CA 1O1	`2020-08-11` - `2020-11-03`	3 months	crt.sh
*.g.doubleclick.net GTS CA 1O1	`2020-08-11` - `2020-11-03`	3 months	crt.sh
www.google.com GTS CA 1O1	`2020-08-11` - `2020-11-03`	3 months	crt.sh
www.google.de GTS CA 1O1	`2020-08-11` - `2020-11-03`	3 months	crt.sh
hubspot.com Cloudflare Inc ECC CA-3	`2020-07-27` - `2021-07-27`	a year	crt.sh

This page contains 6 frames:

Primary Page: https://www.egain.com/COVID-19-digital-customer-service-engagement/?utm_source=1on1&utm_medium=email&utm_campaign=digital_nurture
Frame ID: 3D3B6F9E5BACC45213C6D3F2BB42D864
Requests: 83 HTTP requests in this frame

Frame: https://analytics.analytics-egain.com/onetag/EG26912918
Frame ID: 416EBA2F86B0CEA22A8BFC8AC27963ED
Requests: 1 HTTP requests in this frame

Frame: https://analytics.analytics-egain.com/iframe/EG26912918
Frame ID: 0AB863ECA67B301F00B2983BBC2557F2
Requests: 1 HTTP requests in this frame

Frame: https://ebrain.egain.com/system/templates/chat/egain-docked-chat.js
Frame ID: 64060CAAF3A4FBD0FE7DAF56367C5394
Requests: 1 HTTP requests in this frame

Frame: https://ebrain.egain.com/system/templates/chat/egchat/index.html?entryPointId=1001&locale=en-US&postChatAttributes=true&templateName=egchat&ver=v11&&aId=EG26912918&sId=B199a59f74-6c3a-47b8-bcda-168728512566&uId=C4641cdc31-fb8b-40f1-8902-6274822eb2ea&referer=https%3A%2F%2Fwww.egain.com%2FCOVID-19-digital-customer-service-engagement%2F%3Futm_source%3D1on1%26utm_medium%3Demail%26utm_campaign%3Ddigital_nurture&wsname=https://www.egain.com&EGAIN_AV_CHAT_STATE_DATA=null&parentLost=false&docked=true
Frame ID: 31AC8B4E724DDBEC71FE197F5650F4D1
Requests: 12 HTTP requests in this frame

Frame: https://ebrain.egain.com/system/cb/cs/checkSession.html?wsname=https://www.egain.com
Frame ID: 1CCAA771F68658062ACC55C987E3D3E5
Requests: 1 HTTP requests in this frame

Screenshot
Live screenshot

Full Image

Detected technologies

WordPress (CMS) Expand

Overall confidence: 100%
Detected patterns

headers link /rel="https:\/\/api\.w\.org\/"/i

PHP (Programming Languages) Expand

Overall confidence: 100%
Detected patterns

headers link /rel="https:\/\/api\.w\.org\/"/i

MySQL (Databases) Expand

Overall confidence: 100%
Detected patterns

headers link /rel="https:\/\/api\.w\.org\/"/i

Ubuntu (Operating Systems) Expand

Overall confidence: 100%
Detected patterns

headers server /Ubuntu/i

Apache (Web Servers) Expand

Overall confidence: 100%
Detected patterns

headers server /(?:Apache(?:$|\/([\d.]+)|[^/-])|(?:^|\b)HTTPD)/i

Page Statistics

100
Requests

100 %
HTTPS

64 %
IPv6

19
Domains

23
Subdomains

22
IPs

5
Countries

1888 kB
Transfer

5508 kB
Size

6
Cookies

22 Outgoing links

These are links going to different origins than the main page.

URL: https://twitter.com/eGain

Search URL Search Domain Scan URL

URL: https://www.facebook.com/eGain

Search URL Search Domain Scan URL

URL: https://www.instagram.com/egainhq

Search URL Search Domain Scan URL

URL: https://www.linkedin.com/company/egain-corporation

Search URL Search Domain Scan URL

URL: https://egain.com/products/
Title: Products

Search URL Search Domain Scan URL

URL: https://egain.com/solutions/
Title: Solutions

Search URL Search Domain Scan URL

URL: https://egain.com/resources/
Title: Resources

Search URL Search Domain Scan URL

URL: https://egain.com/blog/
Title: Blogs

Search URL Search Domain Scan URL

URL: https://egain.com/resources/research/
Title: Research

Search URL Search Domain Scan URL

URL: https://www.youtube.com/egainchannel
Title: Videos

Search URL Search Domain Scan URL

URL: https://community.egain.com/system/community/forums/list.page
Title: eGain Customer Forums

Search URL Search Domain Scan URL

URL: https://support.egain.com/portal/
Title: eGain Support Portal

Search URL Search Domain Scan URL

URL: https://econet.egain.com/
Title: eGain Econet Portal

Search URL Search Domain Scan URL

URL: https://egain.com/success/
Title: Success

Search URL Search Domain Scan URL

URL: https://egain.com/success/analyst-recognition/
Title: Analyst Recognition

Search URL Search Domain Scan URL

URL: https://egain.com/success/awards/
Title: Awards

Search URL Search Domain Scan URL

URL: https://egain.com/egain-support/
Title: Support

Search URL Search Domain Scan URL

URL: https://media.egain.com/support/managedservices.asp
Title: eGain Managed Services

Search URL Search Domain Scan URL

URL: https://egain.com/partners/
Title: Partners

Search URL Search Domain Scan URL

URL: https://egain.com/company/
Title: Company

Search URL Search Domain Scan URL

URL: https://hd.egain.com/surveys/covid19-digital-customer-service-engagement.pdf
Title: VIEW REPORT

Search URL Search Domain Scan URL

URL: https://hd.egain.com/overviews/egain-suite.pdf
Title: eGain Suite

Search URL Search Domain Scan URL

Redirected requests

There were HTTP redirect chains for the following requests:

100 HTTP transactions
0 data transactions

Method
Protocol Status Resource
Path Size
x-fer Time
Latency Type
MIME-Type IP
Location

GET
H/1.1 200
OK Primary Request / Show response
www.egain.com/COVID-19-digital-customer-service-engagement/ 130 KB
26 KB 594ms
336ms Document
text/html 40.87.88.76
MICROSOFT-CORP-MS...

General

Check archive.org

Show headers Download Go to

Full URL: https://www.egain.com/COVID-19-digital-customer-service-engagement/?utm_source=1on1&utm_medium=email&utm_campaign=digital_nurture
Protocol: HTTP/1.1
Security: TLS 1.3, , AES_128_GCM
Server: 40.87.88.76 Washington, United States, ASN8075 (MICROSOFT-CORP-MSN-AS-BLOCK, US),
Reverse DNS
Software: Apache/2.4.29 (Ubuntu) /
Resource Hash: bcaecc17b0007cfb2de0fc57a380f118367502f5d10419580487dfa0c9ca60ed

Request headers

Host: www.egain.com
Connection: keep-alive
Pragma: no-cache
Cache-Control: no-cache
Upgrade-Insecure-Requests: 1
User-Agent: Mozilla/5.0 (Macintosh; Intel Mac OS X 10_14_5) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/83.0.4103.61 Safari/537.36
Accept: text/html,application/xhtml+xml,application/xml;q=0.9,image/avif,image/webp,image/apng,*/*;q=0.8,application/signed-exchange;v=b3;q=0.9
Sec-Fetch-Site: none
Sec-Fetch-Mode: navigate
Sec-Fetch-User: ?1
Sec-Fetch-Dest: document
Accept-Encoding: gzip, deflate, br
Accept-Language: en-US
Upgrade-Insecure-Requests: 1
User-Agent: Mozilla/5.0 (Macintosh; Intel Mac OS X 10_14_5) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/83.0.4103.61 Safari/537.36

Response headers

Date: Tue, 01 Sep 2020 15:25:52 GMT
Server: Apache/2.4.29 (Ubuntu)
X-UA-Compatible: IE=edge
Link: <https://www.egain.com/wp-json/>; rel="https://api.w.org/" <https://www.egain.com/?p=10553>; rel=shortlink
Vary: Accept-Encoding
Content-Encoding: gzip
Content-Length: 25790
Keep-Alive: timeout=5, max=100
Connection: Keep-Alive
Content-Type: text/html; charset=UTF-8

GET
H/1.1 200
OK jquery.fancybox.css
www.egain.com/egain-child/fancy/ 5 KB
2 KB 226ms
125ms Stylesheet
text/css 40.87.88.76
MICROSOFT-CORP-MS...

General

Check archive.org

Show headers Download Go to

Full URL: https://www.egain.com/egain-child/fancy/jquery.fancybox.css
Requested by: Host: www.egain.com
URL: https://www.egain.com/COVID-19-digital-customer-service-engagement/?utm_source=1on1&utm_medium=email&utm_campaign=digital_nurture
Protocol: HTTP/1.1
Security: TLS 1.3, , AES_128_GCM
Server: 40.87.88.76 Washington, United States, ASN8075 (MICROSOFT-CORP-MSN-AS-BLOCK, US),
Reverse DNS
Software: Apache/2.4.29 (Ubuntu) /
Resource Hash: 1724e498648a06b3b219675dff7c922677a3e1eea41bbaed40242dcdec8bf8ec

Request headers

Referer: https://www.egain.com/COVID-19-digital-customer-service-engagement/?utm_source=1on1&utm_medium=email&utm_campaign=digital_nurture
User-Agent: Mozilla/5.0 (Macintosh; Intel Mac OS X 10_14_5) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/83.0.4103.61 Safari/537.36

Response headers

Date: Tue, 01 Sep 2020 15:25:52 GMT
Content-Encoding: gzip
Last-Modified: Wed, 18 Sep 2019 18:21:03 GMT
Server: Apache/2.4.29 (Ubuntu)
ETag: "1489-592d7e654638f-gzip"
Vary: Accept-Encoding
Content-Type: text/css
Connection: Keep-Alive
Accept-Ranges: bytes
Keep-Alive: timeout=5, max=99
Content-Length: 1477

GET
H/1.1 200
OK rs6.css
www.egain.com/plugins/revslider/public/assets/css/ 55 KB
12 KB 352ms
125ms Stylesheet
text/css 40.87.88.76
MICROSOFT-CORP-MS...

General

Check archive.org

Show headers Download Go to

Full URL: https://www.egain.com/plugins/revslider/public/assets/css/rs6.css
Requested by: Host: www.egain.com
URL: https://www.egain.com/COVID-19-digital-customer-service-engagement/?utm_source=1on1&utm_medium=email&utm_campaign=digital_nurture
Protocol: HTTP/1.1
Security: TLS 1.3, , AES_128_GCM
Server: 40.87.88.76 Washington, United States, ASN8075 (MICROSOFT-CORP-MSN-AS-BLOCK, US),
Reverse DNS
Software: Apache/2.4.29 (Ubuntu) /
Resource Hash: d63fa35ad0ec42110f7779d3825e3bcf079bf7fe188c7e7909494002194d694d

Request headers

Referer: https://www.egain.com/COVID-19-digital-customer-service-engagement/?utm_source=1on1&utm_medium=email&utm_campaign=digital_nurture
User-Agent: Mozilla/5.0 (Macintosh; Intel Mac OS X 10_14_5) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/83.0.4103.61 Safari/537.36

Response headers

Date: Tue, 01 Sep 2020 15:25:52 GMT
Content-Encoding: gzip
Last-Modified: Wed, 18 Sep 2019 18:20:59 GMT
Server: Apache/2.4.29 (Ubuntu)
ETag: "db2a-592d7e615f30e-gzip"
Vary: Accept-Encoding
Content-Type: text/css
Connection: Keep-Alive
Accept-Ranges: bytes
Keep-Alive: timeout=5, max=98
Content-Length: 11707

GET
H/1.1 200
OK style.css
www.egain.com/plugins/sticky-header-oceanwp// 753 B
626 B 377ms
124ms Stylesheet
text/css 40.87.88.76
MICROSOFT-CORP-MS...

General

Check archive.org

Show headers Download Go to

Full URL: https://www.egain.com/plugins/sticky-header-oceanwp//style.css
Requested by: Host: www.egain.com
URL: https://www.egain.com/COVID-19-digital-customer-service-engagement/?utm_source=1on1&utm_medium=email&utm_campaign=digital_nurture
Protocol: HTTP/1.1
Security: TLS 1.3, , AES_128_GCM
Server: 40.87.88.76 Washington, United States, ASN8075 (MICROSOFT-CORP-MSN-AS-BLOCK, US),
Reverse DNS
Software: Apache/2.4.29 (Ubuntu) /
Resource Hash: aa9aa133def537d11a152aec44e76c0f38f92bb68bc70d743a6f4fc787786e20

Request headers

Referer: https://www.egain.com/COVID-19-digital-customer-service-engagement/?utm_source=1on1&utm_medium=email&utm_campaign=digital_nurture
User-Agent: Mozilla/5.0 (Macintosh; Intel Mac OS X 10_14_5) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/83.0.4103.61 Safari/537.36

Response headers

Date: Tue, 01 Sep 2020 15:25:52 GMT
Content-Encoding: gzip
Last-Modified: Wed, 18 Sep 2019 18:21:00 GMT
Server: Apache/2.4.29 (Ubuntu)
ETag: "2f1-592d7e6260077-gzip"
Vary: Accept-Encoding
Content-Type: text/css
Connection: Keep-Alive
Accept-Ranges: bytes
Keep-Alive: timeout=5, max=100
Content-Length: 290

GET
H/1.1 200
OK swiper.min.css
www.egain.com/plugins/swiper-slider-and-carousel/assets/css/ 17 KB
3 KB 383ms
128ms Stylesheet
text/css 40.87.88.76
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Full URL: https://www.egain.com/plugins/swiper-slider-and-carousel/assets/css/swiper.min.css
Requested by: Host: www.egain.com
URL: https://www.egain.com/COVID-19-digital-customer-service-engagement/?utm_source=1on1&utm_medium=email&utm_campaign=digital_nurture
Protocol: HTTP/1.1
Security: TLS 1.3, , AES_128_GCM
Server: 40.87.88.76 Washington, United States, ASN8075 (MICROSOFT-CORP-MSN-AS-BLOCK, US),
Reverse DNS
Software: Apache/2.4.29 (Ubuntu) /
Resource Hash: aa6093ae92ef933fc67b115b3f5e22f69f2fca61db60e1101197e5bc429a5c75

Request headers

Referer: https://www.egain.com/COVID-19-digital-customer-service-engagement/?utm_source=1on1&utm_medium=email&utm_campaign=digital_nurture
User-Agent: Mozilla/5.0 (Macintosh; Intel Mac OS X 10_14_5) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/83.0.4103.61 Safari/537.36

Response headers

Date: Tue, 01 Sep 2020 15:25:52 GMT
Content-Encoding: gzip
Last-Modified: Wed, 18 Sep 2019 18:20:55 GMT
Server: Apache/2.4.29 (Ubuntu)
ETag: "4561-592d7e5dcc251-gzip"
Vary: Accept-Encoding
Content-Type: text/css
Connection: Keep-Alive
Accept-Ranges: bytes
Keep-Alive: timeout=5, max=100
Content-Length: 2870

GET
H/1.1 200
OK wp-ssc-public.css
www.egain.com/plugins/swiper-slider-and-carousel/assets/css/ 1 KB
791 B 381ms
124ms Stylesheet
text/css 40.87.88.76
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Full URL: https://www.egain.com/plugins/swiper-slider-and-carousel/assets/css/wp-ssc-public.css
Requested by: Host: www.egain.com
URL: https://www.egain.com/COVID-19-digital-customer-service-engagement/?utm_source=1on1&utm_medium=email&utm_campaign=digital_nurture
Protocol: HTTP/1.1
Security: TLS 1.3, , AES_128_GCM
Server: 40.87.88.76 Washington, United States, ASN8075 (MICROSOFT-CORP-MSN-AS-BLOCK, US),
Reverse DNS
Software: Apache/2.4.29 (Ubuntu) /
Resource Hash: 71225be729a67fc91782773bc10027436904c6a58a6b56d7ff474fa0ed4c2908

Request headers

Referer: https://www.egain.com/COVID-19-digital-customer-service-engagement/?utm_source=1on1&utm_medium=email&utm_campaign=digital_nurture
User-Agent: Mozilla/5.0 (Macintosh; Intel Mac OS X 10_14_5) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/83.0.4103.61 Safari/537.36

Response headers

Date: Tue, 01 Sep 2020 15:25:52 GMT
Content-Encoding: gzip
Last-Modified: Wed, 18 Sep 2019 18:20:55 GMT
Server: Apache/2.4.29 (Ubuntu)
ETag: "4c3-592d7e5dcc251-gzip"
Vary: Accept-Encoding
Content-Type: text/css
Connection: Keep-Alive
Accept-Ranges: bytes
Keep-Alive: timeout=5, max=100
Content-Length: 455

GET
H/1.1 200
OK dashicons.min.css
www.egain.com/includes/css/ 46 KB
28 KB 388ms
130ms Stylesheet
text/css 40.87.88.76
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Full URL: https://www.egain.com/includes/css/dashicons.min.css
Requested by: Host: www.egain.com
URL: https://www.egain.com/COVID-19-digital-customer-service-engagement/?utm_source=1on1&utm_medium=email&utm_campaign=digital_nurture
Protocol: HTTP/1.1
Security: TLS 1.3, , AES_128_GCM
Server: 40.87.88.76 Washington, United States, ASN8075 (MICROSOFT-CORP-MSN-AS-BLOCK, US),
Reverse DNS
Software: Apache/2.4.29 (Ubuntu) /
Resource Hash: 18aa66c192cbef43a61b1398c292ae5c6c1d40d679428ee998b1c6bfaf61d75a

Request headers

Referer: https://www.egain.com/COVID-19-digital-customer-service-engagement/?utm_source=1on1&utm_medium=email&utm_campaign=digital_nurture
User-Agent: Mozilla/5.0 (Macintosh; Intel Mac OS X 10_14_5) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/83.0.4103.61 Safari/537.36

Response headers

Date: Tue, 01 Sep 2020 15:25:52 GMT
Content-Encoding: gzip
Last-Modified: Wed, 18 Sep 2019 18:21:04 GMT
Server: Apache/2.4.29 (Ubuntu)
ETag: "b9c6-592d7e65d0e53-gzip"
Vary: Accept-Encoding
Content-Type: text/css
Connection: Keep-Alive
Accept-Ranges: bytes
Keep-Alive: timeout=5, max=100
Content-Length: 28481

GET
H/1.1 200
OK style.css
www.egain.com/egain/ 2 KB
1 KB 389ms
128ms Stylesheet
text/css 40.87.88.76
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Full URL: https://www.egain.com/egain/style.css
Requested by: Host: www.egain.com
URL: https://www.egain.com/COVID-19-digital-customer-service-engagement/?utm_source=1on1&utm_medium=email&utm_campaign=digital_nurture
Protocol: HTTP/1.1
Security: TLS 1.3, , AES_128_GCM
Server: 40.87.88.76 Washington, United States, ASN8075 (MICROSOFT-CORP-MSN-AS-BLOCK, US),
Reverse DNS
Software: Apache/2.4.29 (Ubuntu) /
Resource Hash: 9ae26fdff0351c180d3c463d055fa4f7bcbf1c2b1e5d5672e4d94b10b06b27e2

Request headers

Referer: https://www.egain.com/COVID-19-digital-customer-service-engagement/?utm_source=1on1&utm_medium=email&utm_campaign=digital_nurture
User-Agent: Mozilla/5.0 (Macintosh; Intel Mac OS X 10_14_5) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/83.0.4103.61 Safari/537.36

Response headers

Date: Tue, 01 Sep 2020 15:25:52 GMT
Content-Encoding: gzip
Last-Modified: Wed, 18 Sep 2019 18:21:03 GMT
Server: Apache/2.4.29 (Ubuntu)
ETag: "677-592d7e65359ee-gzip"
Vary: Accept-Encoding
Content-Type: text/css
Connection: Keep-Alive
Accept-Ranges: bytes
Keep-Alive: timeout=5, max=100
Content-Length: 948

GET
H/1.1 200
OK style.css
www.egain.com/egain-child/ 2 KB
1 KB 480ms
124ms Stylesheet
text/css 40.87.88.76
MICROSOFT-CORP-MS...

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Full URL: https://www.egain.com/egain-child/style.css
Requested by: Host: www.egain.com
URL: https://www.egain.com/COVID-19-digital-customer-service-engagement/?utm_source=1on1&utm_medium=email&utm_campaign=digital_nurture
Protocol: HTTP/1.1
Security: TLS 1.3, , AES_128_GCM
Server: 40.87.88.76 Washington, United States, ASN8075 (MICROSOFT-CORP-MSN-AS-BLOCK, US),
Reverse DNS
Software: Apache/2.4.29 (Ubuntu) /
Resource Hash: b1994ddf958eb97115b87a646281b5fa02f3a640b3a90675201648ba2939a06c

Request headers

Referer: https://www.egain.com/COVID-19-digital-customer-service-engagement/?utm_source=1on1&utm_medium=email&utm_campaign=digital_nurture
User-Agent: Mozilla/5.0 (Macintosh; Intel Mac OS X 10_14_5) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/83.0.4103.61 Safari/537.36

Response headers

Date: Tue, 01 Sep 2020 15:25:52 GMT
Content-Encoding: gzip
Last-Modified: Thu, 27 Aug 2020 15:59:10 GMT
Server: Apache/2.4.29 (Ubuntu)
ETag: "619-5adde04539951-gzip"
Vary: Accept-Encoding
Content-Type: text/css
Connection: Keep-Alive
Accept-Ranges: bytes
Keep-Alive: timeout=5, max=97
Content-Length: 908

GET
H/1.1 200
OK font-awesome.min.css
www.egain.com/egain/assets/css/third/ 30 KB
7 KB 501ms
124ms Stylesheet
text/css 40.87.88.76
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Full URL: https://www.egain.com/egain/assets/css/third/font-awesome.min.css
Requested by: Host: www.egain.com
URL: https://www.egain.com/COVID-19-digital-customer-service-engagement/?utm_source=1on1&utm_medium=email&utm_campaign=digital_nurture
Protocol: HTTP/1.1
Security: TLS 1.3, , AES_128_GCM
Server: 40.87.88.76 Washington, United States, ASN8075 (MICROSOFT-CORP-MSN-AS-BLOCK, US),
Reverse DNS
Software: Apache/2.4.29 (Ubuntu) /
Resource Hash: c4fe355dfa317d1cfaf6a39aa324e94c8a96fcf73410b7f9eec59951cdfaa593

Request headers

Referer: https://www.egain.com/COVID-19-digital-customer-service-engagement/?utm_source=1on1&utm_medium=email&utm_campaign=digital_nurture
User-Agent: Mozilla/5.0 (Macintosh; Intel Mac OS X 10_14_5) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/83.0.4103.61 Safari/537.36

Response headers

Date: Tue, 01 Sep 2020 15:25:52 GMT
Content-Encoding: gzip
Last-Modified: Wed, 18 Sep 2019 18:21:03 GMT
Server: Apache/2.4.29 (Ubuntu)
ETag: "7971-592d7e653e68e-gzip"
Vary: Accept-Encoding
Content-Type: text/css
Connection: Keep-Alive
Accept-Ranges: bytes
Keep-Alive: timeout=5, max=99
Content-Length: 7057

GET
H/1.1 200
OK simple-line-icons.min.css
www.egain.com/egain/assets/css/third/ 11 KB
3 KB 505ms
124ms Stylesheet
text/css 40.87.88.76
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Full URL: https://www.egain.com/egain/assets/css/third/simple-line-icons.min.css
Requested by: Host: www.egain.com
URL: https://www.egain.com/COVID-19-digital-customer-service-engagement/?utm_source=1on1&utm_medium=email&utm_campaign=digital_nurture
Protocol: HTTP/1.1
Security: TLS 1.3, , AES_128_GCM
Server: 40.87.88.76 Washington, United States, ASN8075 (MICROSOFT-CORP-MSN-AS-BLOCK, US),
Reverse DNS
Software: Apache/2.4.29 (Ubuntu) /
Resource Hash: 00cb5467cd1232cc0358b03f57cdba0c37d8a4c74fc8949a5dc62ab36e803c5c

Request headers

Referer: https://www.egain.com/COVID-19-digital-customer-service-engagement/?utm_source=1on1&utm_medium=email&utm_campaign=digital_nurture
User-Agent: Mozilla/5.0 (Macintosh; Intel Mac OS X 10_14_5) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/83.0.4103.61 Safari/537.36

Response headers

Date: Tue, 01 Sep 2020 15:25:52 GMT
Content-Encoding: gzip
Last-Modified: Wed, 18 Sep 2019 18:21:03 GMT
Server: Apache/2.4.29 (Ubuntu)
ETag: "2a9d-592d7e653e68e-gzip"
Vary: Accept-Encoding
Content-Type: text/css
Connection: Keep-Alive
Accept-Ranges: bytes
Keep-Alive: timeout=5, max=99
Content-Length: 2439

GET
H/1.1 200
OK magnific-popup.min.css
www.egain.com/egain/assets/css/third/ 5 KB
2 KB 510ms
127ms Stylesheet
text/css 40.87.88.76
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Show headers Download Go to

Full URL: https://www.egain.com/egain/assets/css/third/magnific-popup.min.css
Requested by: Host: www.egain.com
URL: https://www.egain.com/COVID-19-digital-customer-service-engagement/?utm_source=1on1&utm_medium=email&utm_campaign=digital_nurture
Protocol: HTTP/1.1
Security: TLS 1.3, , AES_128_GCM
Server: 40.87.88.76 Washington, United States, ASN8075 (MICROSOFT-CORP-MSN-AS-BLOCK, US),
Reverse DNS
Software: Apache/2.4.29 (Ubuntu) /
Resource Hash: 130258c738258aede53d50cd605361e26189d1176960bd440a8785d81e9ee331

Request headers

Referer: https://www.egain.com/COVID-19-digital-customer-service-engagement/?utm_source=1on1&utm_medium=email&utm_campaign=digital_nurture
User-Agent: Mozilla/5.0 (Macintosh; Intel Mac OS X 10_14_5) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/83.0.4103.61 Safari/537.36

Response headers

Date: Tue, 01 Sep 2020 15:25:52 GMT
Content-Encoding: gzip
Last-Modified: Wed, 18 Sep 2019 18:21:03 GMT
Server: Apache/2.4.29 (Ubuntu)
ETag: "145d-592d7e653e68e-gzip"
Vary: Accept-Encoding
Content-Type: text/css
Connection: Keep-Alive
Accept-Ranges: bytes
Keep-Alive: timeout=5, max=99
Content-Length: 1579

GET
H/1.1 200
OK slick.min.css
www.egain.com/egain/assets/css/third/ 2 KB
919 B 516ms
127ms Stylesheet
text/css 40.87.88.76
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Full URL: https://www.egain.com/egain/assets/css/third/slick.min.css
Requested by: Host: www.egain.com
URL: https://www.egain.com/COVID-19-digital-customer-service-engagement/?utm_source=1on1&utm_medium=email&utm_campaign=digital_nurture
Protocol: HTTP/1.1
Security: TLS 1.3, , AES_128_GCM
Server: 40.87.88.76 Washington, United States, ASN8075 (MICROSOFT-CORP-MSN-AS-BLOCK, US),
Reverse DNS
Software: Apache/2.4.29 (Ubuntu) /
Resource Hash: f94c40827295309e660e47038ab6c021e897ec570d812298d3d475159ddc8596

Request headers

Referer: https://www.egain.com/COVID-19-digital-customer-service-engagement/?utm_source=1on1&utm_medium=email&utm_campaign=digital_nurture
User-Agent: Mozilla/5.0 (Macintosh; Intel Mac OS X 10_14_5) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/83.0.4103.61 Safari/537.36

Response headers

Date: Tue, 01 Sep 2020 15:25:52 GMT
Content-Encoding: gzip
Last-Modified: Wed, 18 Sep 2019 18:21:03 GMT
Server: Apache/2.4.29 (Ubuntu)
ETag: "627-592d7e653e68e-gzip"
Vary: Accept-Encoding
Content-Type: text/css
Connection: Keep-Alive
Accept-Ranges: bytes
Keep-Alive: timeout=5, max=99
Content-Length: 584

GET
H/1.1 200
OK style.min.css
www.egain.com/egain/assets/css/ 152 KB
23 KB 607ms
127ms Stylesheet
text/css 40.87.88.76
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Full URL: https://www.egain.com/egain/assets/css/style.min.css
Requested by: Host: www.egain.com
URL: https://www.egain.com/COVID-19-digital-customer-service-engagement/?utm_source=1on1&utm_medium=email&utm_campaign=digital_nurture
Protocol: HTTP/1.1
Security: TLS 1.3, , AES_128_GCM
Server: 40.87.88.76 Washington, United States, ASN8075 (MICROSOFT-CORP-MSN-AS-BLOCK, US),
Reverse DNS
Software: Apache/2.4.29 (Ubuntu) /
Resource Hash: 9a55211e7b59cd42aa4665f67ec3d145907eb4199e956e52b421afd6ea9fa731

Request headers

Referer: https://www.egain.com/COVID-19-digital-customer-service-engagement/?utm_source=1on1&utm_medium=email&utm_campaign=digital_nurture
User-Agent: Mozilla/5.0 (Macintosh; Intel Mac OS X 10_14_5) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/83.0.4103.61 Safari/537.36

Response headers

Date: Tue, 01 Sep 2020 15:25:52 GMT
Content-Encoding: gzip
Last-Modified: Wed, 18 Sep 2019 18:21:03 GMT
Server: Apache/2.4.29 (Ubuntu)
ETag: "25fdf-592d7e653e68e-gzip"
Vary: Accept-Encoding
Content-Type: text/css
Connection: Keep-Alive
Accept-Ranges: bytes
Keep-Alive: timeout=5, max=96
Content-Length: 23257

GET
H2 200 css
fonts.googleapis.com/ 25 KB
1 KB 17ms
14ms Stylesheet
text/css 2a00:1450:4001:821::200a
GOOGLE

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Full URL

https://fonts.googleapis.com/css?family=Open+Sans%3A100%2C200%2C300%2C400%2C500%2C600%2C700%2C800%2C900%2C100i%2C200i%2C300i%2C400i%2C500i%2C600i%2C700i%2C800i%2C900i&subset=latin

Requested by

Host: www.egain.com
URL: https://www.egain.com/COVID-19-digital-customer-service-engagement/?utm_source=1on1&utm_medium=email&utm_campaign=digital_nurture

Protocol

Security

TLS 1.3, , AES_128_GCM

Server

2a00:1450:4001:821::200a Frankfurt am Main, Germany, ASN15169 (GOOGLE, US),

Reverse DNS

Software

ESF /

Resource Hash

d3fb385aad2757e720c0e49ca0b807172ff255ad2dc2bf4b1998e632297800a9

Security Headers

Name	Value
Strict-Transport-Security	max-age=31536000
X-Content-Type-Options	nosniff
X-Frame-Options	SAMEORIGIN
X-Xss-Protection	0

Request headers

Referer: https://www.egain.com/COVID-19-digital-customer-service-engagement/?utm_source=1on1&utm_medium=email&utm_campaign=digital_nurture
User-Agent: Mozilla/5.0 (Macintosh; Intel Mac OS X 10_14_5) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/83.0.4103.61 Safari/537.36

Response headers

strict-transport-security: max-age=31536000
content-encoding: gzip
x-content-type-options: nosniff
status: 200
alt-svc: h3-29=":443"; ma=2592000,h3-27=":443"; ma=2592000,h3-T051=":443"; ma=2592000,h3-T050=":443"; ma=2592000,h3-Q050=":443"; ma=2592000,h3-Q046=":443"; ma=2592000,h3-Q043=":443"; ma=2592000,quic=":443"; ma=2592000; v="46,43"
x-xss-protection: 0
last-modified: Tue, 01 Sep 2020 14:43:25 GMT
server: ESF
date: Tue, 01 Sep 2020 15:25:52 GMT
x-frame-options: SAMEORIGIN
content-type: text/css; charset=utf-8
access-control-allow-origin: *
cache-control: private, max-age=86400, stale-while-revalidate=604800
timing-allow-origin: *
link: <https://fonts.gstatic.com>; rel=preconnect; crossorigin
expires: Tue, 01 Sep 2020 15:25:52 GMT

GET
H/1.1 200
OK custom.css
www.egain.com/egain-child/css/ 104 KB
15 KB 630ms
130ms Stylesheet
text/css 40.87.88.76
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Full URL: https://www.egain.com/egain-child/css/custom.css
Requested by: Host: www.egain.com
URL: https://www.egain.com/COVID-19-digital-customer-service-engagement/?utm_source=1on1&utm_medium=email&utm_campaign=digital_nurture
Protocol: HTTP/1.1
Security: TLS 1.3, , AES_128_GCM
Server: 40.87.88.76 Washington, United States, ASN8075 (MICROSOFT-CORP-MSN-AS-BLOCK, US),
Reverse DNS
Software: Apache/2.4.29 (Ubuntu) /
Resource Hash: 16c15a877b85bcec4ebc3d05a369ef7be1ef6fa814502d8c30d71d4c57d7036c

Request headers

Referer: https://www.egain.com/COVID-19-digital-customer-service-engagement/?utm_source=1on1&utm_medium=email&utm_campaign=digital_nurture
User-Agent: Mozilla/5.0 (Macintosh; Intel Mac OS X 10_14_5) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/83.0.4103.61 Safari/537.36

Response headers

Date: Tue, 01 Sep 2020 15:25:52 GMT
Content-Encoding: gzip
Last-Modified: Fri, 14 Aug 2020 04:19:11 GMT
Server: Apache/2.4.29 (Ubuntu)
ETag: "19e09-5acceb914154d-gzip"
Vary: Accept-Encoding
Content-Type: text/css
Connection: Keep-Alive
Accept-Ranges: bytes
Keep-Alive: timeout=5, max=99
Content-Length: 14708

GET
H/1.1 200
OK widgets.css
www.egain.com/plugins/ocean-extra/assets/css/ 36 KB
6 KB 629ms
127ms Stylesheet
text/css 40.87.88.76
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Full URL: https://www.egain.com/plugins/ocean-extra/assets/css/widgets.css
Requested by: Host: www.egain.com
URL: https://www.egain.com/COVID-19-digital-customer-service-engagement/?utm_source=1on1&utm_medium=email&utm_campaign=digital_nurture
Protocol: HTTP/1.1
Security: TLS 1.3, , AES_128_GCM
Server: 40.87.88.76 Washington, United States, ASN8075 (MICROSOFT-CORP-MSN-AS-BLOCK, US),
Reverse DNS
Software: Apache/2.4.29 (Ubuntu) /
Resource Hash: 9de0d24675d34b06af8a34918b566f94e8296d32228371766cbc15d8abc74195

Request headers

Referer: https://www.egain.com/COVID-19-digital-customer-service-engagement/?utm_source=1on1&utm_medium=email&utm_campaign=digital_nurture
User-Agent: Mozilla/5.0 (Macintosh; Intel Mac OS X 10_14_5) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/83.0.4103.61 Safari/537.36

Response headers

Date: Tue, 01 Sep 2020 15:25:52 GMT
Content-Encoding: gzip
Last-Modified: Wed, 18 Sep 2019 18:21:01 GMT
Server: Apache/2.4.29 (Ubuntu)
ETag: "9083-592d7e635043e-gzip"
Vary: Accept-Encoding
Content-Type: text/css
Connection: Keep-Alive
Accept-Ranges: bytes
Keep-Alive: timeout=5, max=98
Content-Length: 5666

GET
H/1.1 200
OK jquery.js Show response
www.egain.com/includes/js/jquery/ 95 KB
33 KB 638ms
128ms Script
application/javascript 40.87.88.76
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Full URL: https://www.egain.com/includes/js/jquery/jquery.js
Requested by: Host: www.egain.com
URL: https://www.egain.com/COVID-19-digital-customer-service-engagement/?utm_source=1on1&utm_medium=email&utm_campaign=digital_nurture
Protocol: HTTP/1.1
Security: TLS 1.3, , AES_128_GCM
Server: 40.87.88.76 Washington, United States, ASN8075 (MICROSOFT-CORP-MSN-AS-BLOCK, US),
Reverse DNS
Software: Apache/2.4.29 (Ubuntu) /
Resource Hash: 1db21d816296e6939ba1f42962496e4134ae2b0081e26970864c40c6d02bb1df

Request headers

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User-Agent: Mozilla/5.0 (Macintosh; Intel Mac OS X 10_14_5) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/83.0.4103.61 Safari/537.36

Response headers

Date: Tue, 01 Sep 2020 15:25:53 GMT
Content-Encoding: gzip
Last-Modified: Wed, 18 Sep 2019 18:21:04 GMT
Server: Apache/2.4.29 (Ubuntu)
ETag: "17a69-592d7e66b75da-gzip"
Vary: Accept-Encoding
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Content-Length: 33776

GET
H/1.1 200
OK jquery-migrate.min.js Show response
www.egain.com/includes/js/jquery/ 10 KB
4 KB 634ms
124ms Script
application/javascript 40.87.88.76
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Full URL: https://www.egain.com/includes/js/jquery/jquery-migrate.min.js
Requested by: Host: www.egain.com
URL: https://www.egain.com/COVID-19-digital-customer-service-engagement/?utm_source=1on1&utm_medium=email&utm_campaign=digital_nurture
Protocol: HTTP/1.1
Security: TLS 1.3, , AES_128_GCM
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Request headers

Referer: https://www.egain.com/COVID-19-digital-customer-service-engagement/?utm_source=1on1&utm_medium=email&utm_campaign=digital_nurture
User-Agent: Mozilla/5.0 (Macintosh; Intel Mac OS X 10_14_5) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/83.0.4103.61 Safari/537.36

Response headers

Date: Tue, 01 Sep 2020 15:25:53 GMT
Content-Encoding: gzip
Last-Modified: Wed, 18 Sep 2019 18:21:04 GMT
Server: Apache/2.4.29 (Ubuntu)
ETag: "2748-592d7e66b663a-gzip"
Vary: Accept-Encoding
Content-Type: application/javascript
Connection: Keep-Alive
Accept-Ranges: bytes
Keep-Alive: timeout=5, max=98
Content-Length: 4014

GET
H/1.1 200
OK revolution.tools.min.js Show response
www.egain.com/plugins/revslider/public/assets/js/ 147 KB
50 KB 650ms
134ms Script
application/javascript 40.87.88.76
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Full URL: https://www.egain.com/plugins/revslider/public/assets/js/revolution.tools.min.js
Requested by: Host: www.egain.com
URL: https://www.egain.com/COVID-19-digital-customer-service-engagement/?utm_source=1on1&utm_medium=email&utm_campaign=digital_nurture
Protocol: HTTP/1.1
Security: TLS 1.3, , AES_128_GCM
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Request headers

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User-Agent: Mozilla/5.0 (Macintosh; Intel Mac OS X 10_14_5) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/83.0.4103.61 Safari/537.36

Response headers

Date: Tue, 01 Sep 2020 15:25:53 GMT
Content-Encoding: gzip
Last-Modified: Wed, 18 Sep 2019 18:20:59 GMT
Server: Apache/2.4.29 (Ubuntu)
ETag: "24ba4-592d7e61602ae-gzip"
Vary: Accept-Encoding
Content-Type: application/javascript
Connection: Keep-Alive
Accept-Ranges: bytes
Keep-Alive: timeout=5, max=98
Content-Length: 50582

GET
H/1.1 200
OK rs6.min.js Show response
www.egain.com/plugins/revslider/public/assets/js/ 261 KB
66 KB 750ms
132ms Script
application/javascript 40.87.88.76
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Full URL: https://www.egain.com/plugins/revslider/public/assets/js/rs6.min.js
Requested by: Host: www.egain.com
URL: https://www.egain.com/COVID-19-digital-customer-service-engagement/?utm_source=1on1&utm_medium=email&utm_campaign=digital_nurture
Protocol: HTTP/1.1
Security: TLS 1.3, , AES_128_GCM
Server: 40.87.88.76 Washington, United States, ASN8075 (MICROSOFT-CORP-MSN-AS-BLOCK, US),
Reverse DNS
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Request headers

Referer: https://www.egain.com/COVID-19-digital-customer-service-engagement/?utm_source=1on1&utm_medium=email&utm_campaign=digital_nurture
User-Agent: Mozilla/5.0 (Macintosh; Intel Mac OS X 10_14_5) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/83.0.4103.61 Safari/537.36

Response headers

Date: Tue, 01 Sep 2020 15:25:53 GMT
Content-Encoding: gzip
Last-Modified: Wed, 18 Sep 2019 18:20:59 GMT
Server: Apache/2.4.29 (Ubuntu)
ETag: "412a9-592d7e616124e-gzip"
Vary: Accept-Encoding
Content-Type: application/javascript
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Connection: Keep-Alive
Accept-Ranges: bytes
Keep-Alive: timeout=5, max=95

GET
H/1.1 200
OK main.js Show response
www.egain.com/plugins/sticky-header-oceanwp// 2 KB
934 B 753ms
124ms Script
application/javascript 40.87.88.76
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Full URL: https://www.egain.com/plugins/sticky-header-oceanwp//main.js
Requested by: Host: www.egain.com
URL: https://www.egain.com/COVID-19-digital-customer-service-engagement/?utm_source=1on1&utm_medium=email&utm_campaign=digital_nurture
Protocol: HTTP/1.1
Security: TLS 1.3, , AES_128_GCM
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Request headers

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User-Agent: Mozilla/5.0 (Macintosh; Intel Mac OS X 10_14_5) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/83.0.4103.61 Safari/537.36

Response headers

Date: Tue, 01 Sep 2020 15:25:53 GMT
Content-Encoding: gzip
Last-Modified: Wed, 18 Sep 2019 18:21:00 GMT
Server: Apache/2.4.29 (Ubuntu)
ETag: "816-592d7e6261017-gzip"
Vary: Accept-Encoding
Content-Type: application/javascript
Connection: Keep-Alive
Accept-Ranges: bytes
Keep-Alive: timeout=5, max=97
Content-Length: 585

GET
H/1.1 200
OK 197206.js Show response
secure.marx7loki.com/js/ 1 KB
995 B 304ms
59ms Script
text/javascript 51.140.39.77
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Full URL: https://secure.marx7loki.com/js/197206.js
Requested by: Host: www.egain.com
URL: https://www.egain.com/COVID-19-digital-customer-service-engagement/?utm_source=1on1&utm_medium=email&utm_campaign=digital_nurture
Protocol: HTTP/1.1
Security: TLS 1.2, ECDHE_RSA, AES_256_GCM
Server: 51.140.39.77 London, United Kingdom, ASN8075 (MICROSOFT-CORP-MSN-AS-BLOCK, US),
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Request headers

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User-Agent: Mozilla/5.0 (Macintosh; Intel Mac OS X 10_14_5) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/83.0.4103.61 Safari/537.36

Response headers

Pragma: no-cache
Date: Tue, 01 Sep 2020 15:25:52 GMT
Content-Encoding: gzip
Server: Kestrel
Vary: Accept-Encoding
Content-Type: text/javascript
Cache-Control: no-store, must-revalidate
Transfer-Encoding: chunked
Expires: 0

GET
H2 200 5480551.js Show response
js.hs-scripts.com/ 793 B
859 B 138ms
121ms Script
application/javascript 2606:4700::6811:d6cc
CLOUDFLARENET

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Full URL: https://js.hs-scripts.com/5480551.js
Requested by: Host: www.egain.com
URL: https://www.egain.com/COVID-19-digital-customer-service-engagement/?utm_source=1on1&utm_medium=email&utm_campaign=digital_nurture
Protocol: H2
Security: TLS 1.2, ECDHE_ECDSA, AES_128_GCM
Server: 2606:4700::6811:d6cc , United States, ASN13335 (CLOUDFLARENET, US),
Reverse DNS
Software: cloudflare /
Resource Hash: 409b834db16903050cef32cc918d1b5e6e9b13274f99aaa0cf15045c5d1696e7

Request headers

Referer: https://www.egain.com/COVID-19-digital-customer-service-engagement/?utm_source=1on1&utm_medium=email&utm_campaign=digital_nurture
User-Agent: Mozilla/5.0 (Macintosh; Intel Mac OS X 10_14_5) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/83.0.4103.61 Safari/537.36

Response headers

date: Tue, 01 Sep 2020 15:25:53 GMT
content-encoding: br
vary: Accept-Encoding
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access-control-max-age: 3600
content-type: application/javascript;charset=utf-8
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cache-control: public, max-age=60
access-control-allow-credentials: true
cf-ray: 5cc001a8afa405f1-FRA
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GET
H2 200 js Show response
www.googletagmanager.com/gtag/ 87 KB
35 KB 18ms
15ms Script
application/javascript 2a00:1450:4001:800::2008
GOOGLE

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Full URL

https://www.googletagmanager.com/gtag/js?id=UA-15835029-4

Requested by

Host: www.egain.com
URL: https://www.egain.com/COVID-19-digital-customer-service-engagement/?utm_source=1on1&utm_medium=email&utm_campaign=digital_nurture

Protocol

Security

TLS 1.3, , AES_128_GCM

Server

2a00:1450:4001:800::2008 Frankfurt am Main, Germany, ASN15169 (GOOGLE, US),

Reverse DNS

Software

Google Tag Manager /

Resource Hash

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Security Headers

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Request headers

Referer: https://www.egain.com/COVID-19-digital-customer-service-engagement/?utm_source=1on1&utm_medium=email&utm_campaign=digital_nurture
User-Agent: Mozilla/5.0 (Macintosh; Intel Mac OS X 10_14_5) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/83.0.4103.61 Safari/537.36

Response headers

date: Tue, 01 Sep 2020 15:25:53 GMT
content-encoding: br
vary: Accept-Encoding
status: 200
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content-length: 35267
x-xss-protection: 0
last-modified: Tue, 01 Sep 2020 15:00:00 GMT
server: Google Tag Manager
strict-transport-security: max-age=31536000; includeSubDomains
content-type: application/javascript; charset=UTF-8
access-control-allow-origin: *
cache-control: private, max-age=900
access-control-allow-credentials: true
access-control-allow-headers: Cache-Control
expires: Tue, 01 Sep 2020 15:25:53 GMT

GET
H2 200 plugin.js Show response
ipmeta.io/ 5 KB
2 KB 34ms
16ms Script
application/javascript 2606:4700:e6::ac40:c525
CLOUDFLARENET

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Full URL

https://ipmeta.io/plugin.js

Requested by

Host: www.egain.com
URL: https://www.egain.com/COVID-19-digital-customer-service-engagement/?utm_source=1on1&utm_medium=email&utm_campaign=digital_nurture

Protocol

Security

TLS 1.3, , AES_128_GCM

Server

2606:4700:e6::ac40:c525 , United States, ASN13335 (CLOUDFLARENET, US),

Reverse DNS

Software

cloudflare /

Resource Hash

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Security Headers

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Request headers

Referer: https://www.egain.com/COVID-19-digital-customer-service-engagement/?utm_source=1on1&utm_medium=email&utm_campaign=digital_nurture
User-Agent: Mozilla/5.0 (Macintosh; Intel Mac OS X 10_14_5) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/83.0.4103.61 Safari/537.36

Response headers

date: Tue, 01 Sep 2020 15:25:52 GMT
content-encoding: br
x-content-type-options: nosniff
cf-cache-status: HIT
server: cloudflare
age: 4045
expect-ct: max-age=604800, report-uri="https://report-uri.cloudflare.com/cdn-cgi/beacon/expect-ct"
x-frame-options: SAMEORIGIN
content-type: application/javascript; charset=utf-8
status: 200
x-xss-protection: 1; mode=block
cache-control: public, max-age=14400
cf-ray: 5cc001a36a04d725-FRA
vary: Accept-Encoding
cf-request-id: 04ebdf5a240000d725f2aa9200000001

GET
H/1.1 200
OK logo-egain-1.svg
www.egain.com/egain-media/2019/03/ 2 KB
2 KB 147ms
128ms Image
image/svg+xml 40.87.88.76
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Full URL: https://www.egain.com/egain-media/2019/03/logo-egain-1.svg
Requested by: Host: www.egain.com
URL: https://www.egain.com/COVID-19-digital-customer-service-engagement/?utm_source=1on1&utm_medium=email&utm_campaign=digital_nurture
Protocol: HTTP/1.1
Security: TLS 1.3, , AES_128_GCM
Server: 40.87.88.76 Washington, United States, ASN8075 (MICROSOFT-CORP-MSN-AS-BLOCK, US),
Reverse DNS
Software: Apache/2.4.29 (Ubuntu) /
Resource Hash: b38ea2b0ae2dc42545587a31157dcef874ea628a7157a85bd96c9fde809afa2b

Request headers

Referer: https://www.egain.com/COVID-19-digital-customer-service-engagement/?utm_source=1on1&utm_medium=email&utm_campaign=digital_nurture
User-Agent: Mozilla/5.0 (Macintosh; Intel Mac OS X 10_14_5) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/83.0.4103.61 Safari/537.36

Response headers

Date: Tue, 01 Sep 2020 15:25:53 GMT
Last-Modified: Wed, 18 Sep 2019 18:21:03 GMT
Server: Apache/2.4.29 (Ubuntu)
ETag: "754-592d7e6592651"
Content-Type: image/svg+xml
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GET
H/1.1 200
OK button_subscribe.png
www.egain.com/egain-media/2019/02/ 6 KB
6 KB 211ms
124ms Image
image/png 40.87.88.76
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Full URL: https://www.egain.com/egain-media/2019/02/button_subscribe.png
Requested by: Host: www.egain.com
URL: https://www.egain.com/COVID-19-digital-customer-service-engagement/?utm_source=1on1&utm_medium=email&utm_campaign=digital_nurture
Protocol: HTTP/1.1
Security: TLS 1.3, , AES_128_GCM
Server: 40.87.88.76 Washington, United States, ASN8075 (MICROSOFT-CORP-MSN-AS-BLOCK, US),
Reverse DNS
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Request headers

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User-Agent: Mozilla/5.0 (Macintosh; Intel Mac OS X 10_14_5) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/83.0.4103.61 Safari/537.36

Response headers

Date: Tue, 01 Sep 2020 15:25:53 GMT
Last-Modified: Wed, 18 Sep 2019 18:21:03 GMT
Server: Apache/2.4.29 (Ubuntu)
ETag: "1739-592d7e65482cf"
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GET
H/1.1 200
OK surveys-covid_19.png
hd.egain.com/images/ 25 KB
26 KB 546ms
415ms Image
image/png 13.226.145.6
AMAZON-02

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Full URL: https://hd.egain.com/images/surveys-covid_19.png
Requested by: Host: www.egain.com
URL: https://www.egain.com/COVID-19-digital-customer-service-engagement/?utm_source=1on1&utm_medium=email&utm_campaign=digital_nurture
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Request headers

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User-Agent: Mozilla/5.0 (Macintosh; Intel Mac OS X 10_14_5) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/83.0.4103.61 Safari/537.36

Response headers

x-amz-meta-cb-modifiedtime: Wed, 05 Aug 2020 16:58:31 GMT
Date: Tue, 01 Sep 2020 15:25:54 GMT
Via: 1.1 e7b88cadf742e342f39f17392af35c4f.cloudfront.net (CloudFront)
Last-Modified: Wed, 05 Aug 2020 16:59:17 GMT
Server: AmazonS3
X-Amz-Cf-Pop: DUS51-C1
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GET
H/1.1 200
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hd.egain.com/images/ 126 KB
126 KB 564ms
432ms Image
image/jpeg 13.226.145.6
AMAZON-02

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Full URL: https://hd.egain.com/images/survey-covid19-csat.jpg
Requested by: Host: www.egain.com
URL: https://www.egain.com/COVID-19-digital-customer-service-engagement/?utm_source=1on1&utm_medium=email&utm_campaign=digital_nurture
Protocol: HTTP/1.1
Security: TLS 1.3, , AES_128_GCM
Server: 13.226.145.6 Seattle, United States, ASN16509 (AMAZON-02, US),
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Request headers

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User-Agent: Mozilla/5.0 (Macintosh; Intel Mac OS X 10_14_5) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/83.0.4103.61 Safari/537.36

Response headers

x-amz-meta-cb-modifiedtime: Wed, 29 Jul 2020 08:53:35 GMT
Date: Tue, 01 Sep 2020 15:25:54 GMT
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GET
H/1.1 200
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123 KB 598ms
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AMAZON-02

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Full URL: https://hd.egain.com/images/customer-service.png
Requested by: Host: www.egain.com
URL: https://www.egain.com/COVID-19-digital-customer-service-engagement/?utm_source=1on1&utm_medium=email&utm_campaign=digital_nurture
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Request headers

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Response headers

x-amz-meta-cb-modifiedtime: Mon, 27 Jul 2020 17:56:40 GMT
Date: Tue, 01 Sep 2020 15:25:54 GMT
Via: 1.1 4ecd74dda94d7576e134fcdf16df8129.cloudfront.net (CloudFront)
Last-Modified: Mon, 27 Jul 2020 17:56:53 GMT
Server: AmazonS3
X-Amz-Cf-Pop: DUS51-C1
ETag: "5773704ee0bcf4aa076c3f718dece437"
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text/css 40.87.88.76
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Full URL: https://www.egain.com/plugins/wpforms/pro/assets/css/vendor/intl-tel-input.min.css
Requested by: Host: www.egain.com
URL: https://www.egain.com/COVID-19-digital-customer-service-engagement/?utm_source=1on1&utm_medium=email&utm_campaign=digital_nurture
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Security: TLS 1.3, , AES_128_GCM
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Response headers

Date: Tue, 01 Sep 2020 15:25:53 GMT
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Last-Modified: Wed, 18 Sep 2019 18:21:01 GMT
Server: Apache/2.4.29 (Ubuntu)
ETag: "114be-592d7e632645d-gzip"
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GET
H/1.1 200
OK wpforms-full.css
www.egain.com/plugins/wpforms/assets/css/ 37 KB
6 KB 128ms
128ms Stylesheet
text/css 40.87.88.76
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Full URL: https://www.egain.com/plugins/wpforms/assets/css/wpforms-full.css
Requested by: Host: www.egain.com
URL: https://www.egain.com/COVID-19-digital-customer-service-engagement/?utm_source=1on1&utm_medium=email&utm_campaign=digital_nurture
Protocol: HTTP/1.1
Security: TLS 1.3, , AES_128_GCM
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Request headers

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User-Agent: Mozilla/5.0 (Macintosh; Intel Mac OS X 10_14_5) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/83.0.4103.61 Safari/537.36

Response headers

Date: Tue, 01 Sep 2020 15:25:53 GMT
Content-Encoding: gzip
Last-Modified: Wed, 18 Sep 2019 18:21:01 GMT
Server: Apache/2.4.29 (Ubuntu)
ETag: "946d-592d7e631b87d-gzip"
Vary: Accept-Encoding
Content-Type: text/css
Connection: Keep-Alive
Accept-Ranges: bytes
Keep-Alive: timeout=5, max=97
Content-Length: 5493

GET
H/1.1 200
OK imagesloaded.min.js Show response
www.egain.com/includes/js/ 8 KB
3 KB 130ms
125ms Script
application/javascript 40.87.88.76
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Full URL: https://www.egain.com/includes/js/imagesloaded.min.js
Requested by: Host: www.egain.com
URL: https://www.egain.com/COVID-19-digital-customer-service-engagement/?utm_source=1on1&utm_medium=email&utm_campaign=digital_nurture
Protocol: HTTP/1.1
Security: TLS 1.3, , AES_128_GCM
Server: 40.87.88.76 Washington, United States, ASN8075 (MICROSOFT-CORP-MSN-AS-BLOCK, US),
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Request headers

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Response headers

Date: Tue, 01 Sep 2020 15:25:53 GMT
Content-Encoding: gzip
Last-Modified: Wed, 18 Sep 2019 18:21:04 GMT
Server: Apache/2.4.29 (Ubuntu)
ETag: "1fb1-592d7e65ee314-gzip"
Vary: Accept-Encoding
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GET
H/1.1 200
OK magnific-popup.min.js Show response
www.egain.com/egain/assets/js/third/ 20 KB
7 KB 131ms
126ms Script
application/javascript 40.87.88.76
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Full URL: https://www.egain.com/egain/assets/js/third/magnific-popup.min.js
Requested by: Host: www.egain.com
URL: https://www.egain.com/COVID-19-digital-customer-service-engagement/?utm_source=1on1&utm_medium=email&utm_campaign=digital_nurture
Protocol: HTTP/1.1
Security: TLS 1.3, , AES_128_GCM
Server: 40.87.88.76 Washington, United States, ASN8075 (MICROSOFT-CORP-MSN-AS-BLOCK, US),
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Request headers

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User-Agent: Mozilla/5.0 (Macintosh; Intel Mac OS X 10_14_5) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/83.0.4103.61 Safari/537.36

Response headers

Date: Tue, 01 Sep 2020 15:25:53 GMT
Content-Encoding: gzip
Last-Modified: Wed, 18 Sep 2019 18:21:03 GMT
Server: Apache/2.4.29 (Ubuntu)
ETag: "4ed0-592d7e653f62e-gzip"
Vary: Accept-Encoding
Content-Type: application/javascript
Connection: Keep-Alive
Accept-Ranges: bytes
Keep-Alive: timeout=5, max=97
Content-Length: 7142

GET
H/1.1 200
OK lightbox.min.js Show response
www.egain.com/egain/assets/js/third/ 1 KB
910 B 129ms
124ms Script
application/javascript 40.87.88.76
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Full URL: https://www.egain.com/egain/assets/js/third/lightbox.min.js
Requested by: Host: www.egain.com
URL: https://www.egain.com/COVID-19-digital-customer-service-engagement/?utm_source=1on1&utm_medium=email&utm_campaign=digital_nurture
Protocol: HTTP/1.1
Security: TLS 1.3, , AES_128_GCM
Server: 40.87.88.76 Washington, United States, ASN8075 (MICROSOFT-CORP-MSN-AS-BLOCK, US),
Reverse DNS
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Request headers

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User-Agent: Mozilla/5.0 (Macintosh; Intel Mac OS X 10_14_5) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/83.0.4103.61 Safari/537.36

Response headers

Date: Tue, 01 Sep 2020 15:25:53 GMT
Content-Encoding: gzip
Last-Modified: Wed, 18 Sep 2019 18:21:03 GMT
Server: Apache/2.4.29 (Ubuntu)
ETag: "4e0-592d7e653f62e-gzip"
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Keep-Alive: timeout=5, max=97
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GET
H/1.1 200
OK main.min.js Show response
www.egain.com/egain/assets/js/ 121 KB
32 KB 136ms
132ms Script
application/javascript 40.87.88.76
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Full URL: https://www.egain.com/egain/assets/js/main.min.js
Requested by: Host: www.egain.com
URL: https://www.egain.com/COVID-19-digital-customer-service-engagement/?utm_source=1on1&utm_medium=email&utm_campaign=digital_nurture
Protocol: HTTP/1.1
Security: TLS 1.3, , AES_128_GCM
Server: 40.87.88.76 Washington, United States, ASN8075 (MICROSOFT-CORP-MSN-AS-BLOCK, US),
Reverse DNS
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Request headers

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User-Agent: Mozilla/5.0 (Macintosh; Intel Mac OS X 10_14_5) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/83.0.4103.61 Safari/537.36

Response headers

Date: Tue, 01 Sep 2020 15:25:53 GMT
Content-Encoding: gzip
Last-Modified: Wed, 18 Sep 2019 18:21:03 GMT
Server: Apache/2.4.29 (Ubuntu)
ETag: "1e26f-592d7e653f62e-gzip"
Vary: Accept-Encoding
Content-Type: application/javascript
Connection: Keep-Alive
Accept-Ranges: bytes
Keep-Alive: timeout=5, max=98
Content-Length: 32760

GET
H/1.1 200
OK hoverIntent.min.js Show response
www.egain.com/includes/js/ 1 KB
828 B 128ms
128ms Script
application/javascript 40.87.88.76
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Full URL: https://www.egain.com/includes/js/hoverIntent.min.js
Requested by: Host: www.egain.com
URL: https://www.egain.com/COVID-19-digital-customer-service-engagement/?utm_source=1on1&utm_medium=email&utm_campaign=digital_nurture
Protocol: HTTP/1.1
Security: TLS 1.3, , AES_128_GCM
Server: 40.87.88.76 Washington, United States, ASN8075 (MICROSOFT-CORP-MSN-AS-BLOCK, US),
Reverse DNS
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Request headers

Referer: https://www.egain.com/COVID-19-digital-customer-service-engagement/?utm_source=1on1&utm_medium=email&utm_campaign=digital_nurture
User-Agent: Mozilla/5.0 (Macintosh; Intel Mac OS X 10_14_5) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/83.0.4103.61 Safari/537.36

Response headers

Date: Tue, 01 Sep 2020 15:25:53 GMT
Content-Encoding: gzip
Last-Modified: Wed, 18 Sep 2019 18:21:04 GMT
Server: Apache/2.4.29 (Ubuntu)
ETag: "45b-592d7e65ee314-gzip"
Vary: Accept-Encoding
Content-Type: application/javascript
Connection: Keep-Alive
Accept-Ranges: bytes
Keep-Alive: timeout=5, max=95
Content-Length: 479

GET
H/1.1 200
OK maxmegamenu.js Show response
www.egain.com/plugins/megamenu/js/ 27 KB
5 KB 131ms
131ms Script
application/javascript 40.87.88.76
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Full URL: https://www.egain.com/plugins/megamenu/js/maxmegamenu.js
Requested by: Host: www.egain.com
URL: https://www.egain.com/COVID-19-digital-customer-service-engagement/?utm_source=1on1&utm_medium=email&utm_campaign=digital_nurture
Protocol: HTTP/1.1
Security: TLS 1.3, , AES_128_GCM
Server: 40.87.88.76 Washington, United States, ASN8075 (MICROSOFT-CORP-MSN-AS-BLOCK, US),
Reverse DNS
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Request headers

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User-Agent: Mozilla/5.0 (Macintosh; Intel Mac OS X 10_14_5) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/83.0.4103.61 Safari/537.36

Response headers

Date: Tue, 01 Sep 2020 15:25:53 GMT
Content-Encoding: gzip
Last-Modified: Wed, 18 Sep 2019 18:20:57 GMT
Server: Apache/2.4.29 (Ubuntu)
ETag: "6cc2-592d7e5fb3740-gzip"
Vary: Accept-Encoding
Content-Type: application/javascript
Connection: Keep-Alive
Accept-Ranges: bytes
Keep-Alive: timeout=5, max=95
Content-Length: 4544

GET
H/1.1 200
OK jquery.intl-tel-input.min.js Show response
www.egain.com/plugins/wpforms/pro/assets/js/vendor/ 27 KB
11 KB 132ms
132ms Script
application/javascript 40.87.88.76
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Full URL: https://www.egain.com/plugins/wpforms/pro/assets/js/vendor/jquery.intl-tel-input.min.js
Requested by: Host: www.egain.com
URL: https://www.egain.com/COVID-19-digital-customer-service-engagement/?utm_source=1on1&utm_medium=email&utm_campaign=digital_nurture
Protocol: HTTP/1.1
Security: TLS 1.3, , AES_128_GCM
Server: 40.87.88.76 Washington, United States, ASN8075 (MICROSOFT-CORP-MSN-AS-BLOCK, US),
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Request headers

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Response headers

Date: Tue, 01 Sep 2020 15:25:53 GMT
Content-Encoding: gzip
Last-Modified: Wed, 18 Sep 2019 18:21:01 GMT
Server: Apache/2.4.29 (Ubuntu)
ETag: "6ca7-592d7e632645d-gzip"
Vary: Accept-Encoding
Content-Type: application/javascript
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Accept-Ranges: bytes
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GET
H/1.1 200
OK jquery.validate.min.js Show response
www.egain.com/plugins/wpforms/assets/js/ 24 KB
8 KB 125ms
125ms Script
application/javascript 40.87.88.76
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Full URL: https://www.egain.com/plugins/wpforms/assets/js/jquery.validate.min.js
Requested by: Host: www.egain.com
URL: https://www.egain.com/COVID-19-digital-customer-service-engagement/?utm_source=1on1&utm_medium=email&utm_campaign=digital_nurture
Protocol: HTTP/1.1
Security: TLS 1.3, , AES_128_GCM
Server: 40.87.88.76 Washington, United States, ASN8075 (MICROSOFT-CORP-MSN-AS-BLOCK, US),
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User-Agent: Mozilla/5.0 (Macintosh; Intel Mac OS X 10_14_5) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/83.0.4103.61 Safari/537.36

Response headers

Date: Tue, 01 Sep 2020 15:25:53 GMT
Content-Encoding: gzip
Last-Modified: Wed, 18 Sep 2019 18:21:01 GMT
Server: Apache/2.4.29 (Ubuntu)
ETag: "5f30-592d7e631c81d-gzip"
Vary: Accept-Encoding
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GET
H/1.1 200
OK mailcheck.min.js Show response
www.egain.com/plugins/wpforms/assets/js/ 4 KB
2 KB 128ms
128ms Script
application/javascript 40.87.88.76
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Full URL: https://www.egain.com/plugins/wpforms/assets/js/mailcheck.min.js
Requested by: Host: www.egain.com
URL: https://www.egain.com/COVID-19-digital-customer-service-engagement/?utm_source=1on1&utm_medium=email&utm_campaign=digital_nurture
Protocol: HTTP/1.1
Security: TLS 1.3, , AES_128_GCM
Server: 40.87.88.76 Washington, United States, ASN8075 (MICROSOFT-CORP-MSN-AS-BLOCK, US),
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Request headers

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User-Agent: Mozilla/5.0 (Macintosh; Intel Mac OS X 10_14_5) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/83.0.4103.61 Safari/537.36

Response headers

Date: Tue, 01 Sep 2020 15:25:53 GMT
Content-Encoding: gzip
Last-Modified: Wed, 18 Sep 2019 18:21:01 GMT
Server: Apache/2.4.29 (Ubuntu)
ETag: "fae-592d7e631b87d-gzip"
Vary: Accept-Encoding
Content-Type: application/javascript
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Accept-Ranges: bytes
Keep-Alive: timeout=5, max=94
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GET
H/1.1 200
OK wpforms.js Show response
www.egain.com/plugins/wpforms/assets/js/ 48 KB
12 KB 130ms
129ms Script
application/javascript 40.87.88.76
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Full URL: https://www.egain.com/plugins/wpforms/assets/js/wpforms.js
Requested by: Host: www.egain.com
URL: https://www.egain.com/COVID-19-digital-customer-service-engagement/?utm_source=1on1&utm_medium=email&utm_campaign=digital_nurture
Protocol: HTTP/1.1
Security: TLS 1.3, , AES_128_GCM
Server: 40.87.88.76 Washington, United States, ASN8075 (MICROSOFT-CORP-MSN-AS-BLOCK, US),
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Request headers

Referer: https://www.egain.com/COVID-19-digital-customer-service-engagement/?utm_source=1on1&utm_medium=email&utm_campaign=digital_nurture
User-Agent: Mozilla/5.0 (Macintosh; Intel Mac OS X 10_14_5) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/83.0.4103.61 Safari/537.36

Response headers

Date: Tue, 01 Sep 2020 15:25:53 GMT
Content-Encoding: gzip
Last-Modified: Wed, 18 Sep 2019 18:21:01 GMT
Server: Apache/2.4.29 (Ubuntu)
ETag: "bf2a-592d7e631b87d-gzip"
Vary: Accept-Encoding
Content-Type: application/javascript
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Accept-Ranges: bytes
Keep-Alive: timeout=5, max=96
Content-Length: 11740

GET
H/1.1 200
OK jquery.fancybox.js Show response
www.egain.com/egain-child/fancy/ 50 KB
14 KB 128ms
127ms Script
application/javascript 40.87.88.76
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Full URL: https://www.egain.com/egain-child/fancy/jquery.fancybox.js
Requested by: Host: www.egain.com
URL: https://www.egain.com/COVID-19-digital-customer-service-engagement/?utm_source=1on1&utm_medium=email&utm_campaign=digital_nurture
Protocol: HTTP/1.1
Security: TLS 1.3, , AES_128_GCM
Server: 40.87.88.76 Washington, United States, ASN8075 (MICROSOFT-CORP-MSN-AS-BLOCK, US),
Reverse DNS
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Request headers

Referer: https://www.egain.com/COVID-19-digital-customer-service-engagement/?utm_source=1on1&utm_medium=email&utm_campaign=digital_nurture
User-Agent: Mozilla/5.0 (Macintosh; Intel Mac OS X 10_14_5) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/83.0.4103.61 Safari/537.36

Response headers

Date: Tue, 01 Sep 2020 15:25:53 GMT
Content-Encoding: gzip
Last-Modified: Wed, 18 Sep 2019 18:21:03 GMT
Server: Apache/2.4.29 (Ubuntu)
ETag: "c663-592d7e654638f-gzip"
Vary: Accept-Encoding
Content-Type: application/javascript
Connection: Keep-Alive
Accept-Ranges: bytes
Keep-Alive: timeout=5, max=94
Content-Length: 14063

GET
H3-Q050 200 css
fonts.googleapis.com/ 4 KB
585 B 16ms
15ms Stylesheet
text/css 2a00:1450:4001:821::200a
GOOGLE

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Full URL

https://fonts.googleapis.com/css?family=Cabin+Condensed:400,600,700

Requested by

Host: www.egain.com
URL: https://www.egain.com/egain-child/css/custom.css

Protocol

H3-Q050

Security

QUIC, , AES_128_GCM

Server

2a00:1450:4001:821::200a Frankfurt am Main, Germany, ASN15169 (GOOGLE, US),

Reverse DNS

Software

ESF /

Resource Hash

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Security Headers

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Request headers

Referer: https://www.egain.com/egain-child/css/custom.css
User-Agent: Mozilla/5.0 (Macintosh; Intel Mac OS X 10_14_5) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/83.0.4103.61 Safari/537.36

Response headers

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content-encoding: gzip
x-content-type-options: nosniff
status: 200
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x-xss-protection: 0
last-modified: Tue, 01 Sep 2020 15:25:53 GMT
server: ESF
date: Tue, 01 Sep 2020 15:25:53 GMT
x-frame-options: SAMEORIGIN
content-type: text/css; charset=utf-8
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timing-allow-origin: *
link: <https://fonts.gstatic.com>; rel=preconnect; crossorigin
expires: Tue, 01 Sep 2020 15:25:53 GMT

GET
H3-Q050 200 css
fonts.googleapis.com/ 6 KB
744 B 16ms
14ms Stylesheet
text/css 2a00:1450:4001:821::200a
GOOGLE

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Full URL

https://fonts.googleapis.com/css?family=Open+Sans+Condensed:300,700

Requested by

Host: www.egain.com
URL: https://www.egain.com/egain-child/css/custom.css

Protocol

H3-Q050

Security

QUIC, , AES_128_GCM

Server

2a00:1450:4001:821::200a Frankfurt am Main, Germany, ASN15169 (GOOGLE, US),

Reverse DNS

Software

ESF /

Resource Hash

37adcb4e29a3f9fa7ddf4a03e046f071183672131309c0bb460538612be4d77b

Security Headers

Name	Value
Strict-Transport-Security	max-age=31536000
X-Content-Type-Options	nosniff
X-Frame-Options	SAMEORIGIN
X-Xss-Protection	0

Request headers

Referer: https://www.egain.com/egain-child/css/custom.css
User-Agent: Mozilla/5.0 (Macintosh; Intel Mac OS X 10_14_5) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/83.0.4103.61 Safari/537.36

Response headers

strict-transport-security: max-age=31536000
content-encoding: gzip
x-content-type-options: nosniff
status: 200
alt-svc: h3-29=":443"; ma=2592000,h3-27=":443"; ma=2592000,h3-T051=":443"; ma=2592000,h3-T050=":443"; ma=2592000,h3-Q050=":443"; ma=2592000,h3-Q046=":443"; ma=2592000,h3-Q043=":443"; ma=2592000,quic=":443"; ma=2592000; v="46,43"
x-xss-protection: 0
last-modified: Tue, 01 Sep 2020 14:18:55 GMT
server: ESF
date: Tue, 01 Sep 2020 15:25:53 GMT
x-frame-options: SAMEORIGIN
content-type: text/css; charset=utf-8
access-control-allow-origin: *
cache-control: private, max-age=86400, stale-while-revalidate=604800
timing-allow-origin: *
link: <https://fonts.gstatic.com>; rel=preconnect; crossorigin
expires: Tue, 01 Sep 2020 15:25:53 GMT

GET
H3-Q050 200 css
fonts.googleapis.com/ 7 KB
760 B 22ms
21ms Stylesheet
text/css 2a00:1450:4001:821::200a
GOOGLE

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Full URL

https://fonts.googleapis.com/css?family=Open+Sans:400,600,700

Requested by

Host: www.egain.com
URL: https://www.egain.com/egain-child/css/custom.css

Protocol

H3-Q050

Security

QUIC, , AES_128_GCM

Server

2a00:1450:4001:821::200a Frankfurt am Main, Germany, ASN15169 (GOOGLE, US),

Reverse DNS

Software

ESF /

Resource Hash

d00255a582d67e7d1061097b97f939b3d4e4bd48c31e6e0fd1cdf3d2f271ab63

Security Headers

Name	Value
Strict-Transport-Security	max-age=31536000
X-Content-Type-Options	nosniff
X-Frame-Options	SAMEORIGIN
X-Xss-Protection	0

Request headers

Referer: https://www.egain.com/egain-child/css/custom.css
User-Agent: Mozilla/5.0 (Macintosh; Intel Mac OS X 10_14_5) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/83.0.4103.61 Safari/537.36

Response headers

strict-transport-security: max-age=31536000
content-encoding: gzip
x-content-type-options: nosniff
status: 200
alt-svc: h3-29=":443"; ma=2592000,h3-27=":443"; ma=2592000,h3-T051=":443"; ma=2592000,h3-T050=":443"; ma=2592000,h3-Q050=":443"; ma=2592000,h3-Q046=":443"; ma=2592000,h3-Q043=":443"; ma=2592000,quic=":443"; ma=2592000; v="46,43"
x-xss-protection: 0
last-modified: Tue, 01 Sep 2020 14:04:02 GMT
server: ESF
date: Tue, 01 Sep 2020 15:25:53 GMT
x-frame-options: SAMEORIGIN
content-type: text/css; charset=utf-8
access-control-allow-origin: *
cache-control: private, max-age=86400, stale-while-revalidate=604800
timing-allow-origin: *
link: <https://fonts.gstatic.com>; rel=preconnect; crossorigin
expires: Tue, 01 Sep 2020 15:25:53 GMT

GET
H/1.1 200
OK Capture.aspx Show response
secure.marx7loki.com/Track/ 0
92 B 146ms
145ms Script
text/plain 51.140.39.77
MICROSOFT-CORP-MS...

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Full URL: https://secure.marx7loki.com/Track/Capture.aspx?retType=js&trk_uid=&trk_user=197206&trk_sw=1600&trk_sh=1200&trk_ref=&trk_tit=Digital%20Customer%20Service%20Amid%20COVID-19%20%7C%20eGain%20Survey&trk_loc=https%3A%2F%2Fwww.egain.com%2FCOVID-19-digital-customer-service-engagement%2F%3Futm_source%3D1on1%26utm_medium%3Demail%26utm_campaign%3Ddigital_nurture&trk_agn=Netscape&trk_agv=Mozilla%2F5.0%20(Macintosh%3B%20Intel%20Mac%20OS%20X%2010_14_5)%20AppleWebKit%2F537.36%20(KHTML%2C%20like%20Gecko)%20Chrome%2F83.0.4103.61%20Safari%2F537.36.lfcd24.lflngen-US&trk_dom=www.egain.com&trk_cookie=NA
Requested by: Host: secure.marx7loki.com
URL: https://secure.marx7loki.com/js/197206.js
Protocol: HTTP/1.1
Security: TLS 1.2, ECDHE_RSA, AES_256_GCM
Server: 51.140.39.77 London, United Kingdom, ASN8075 (MICROSOFT-CORP-MSN-AS-BLOCK, US),
Reverse DNS
Software: Kestrel /
Resource Hash: e3b0c44298fc1c149afbf4c8996fb92427ae41e4649b934ca495991b7852b855

Request headers

Referer: https://www.egain.com/COVID-19-digital-customer-service-engagement/?utm_source=1on1&utm_medium=email&utm_campaign=digital_nurture
User-Agent: Mozilla/5.0 (Macintosh; Intel Mac OS X 10_14_5) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/83.0.4103.61 Safari/537.36

Response headers

Date: Tue, 01 Sep 2020 15:25:53 GMT
Content-Length: 0
Server: Kestrel

GET
H2 200 8414082.js Show response
snid.snitcher.com/ 22 KB
22 KB 267ms
155ms Script
application/javascript 13.225.78.40
AMAZON-02

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Full URL: https://snid.snitcher.com/8414082.js
Requested by: Host: www.egain.com
URL: https://www.egain.com/COVID-19-digital-customer-service-engagement/?utm_source=1on1&utm_medium=email&utm_campaign=digital_nurture
Protocol: H2
Security: TLS 1.3, , AES_128_GCM
Server: 13.225.78.40 Seattle, United States, ASN16509 (AMAZON-02, US),
Reverse DNS: server-13-225-78-40.fra2.r.cloudfront.net
Software: /
Resource Hash: 002aa681c3590abac310a75e8b8685cb85f0b2d71fcc0a90df0bb14ec3590dd4

Request headers

Referer: https://www.egain.com/COVID-19-digital-customer-service-engagement/?utm_source=1on1&utm_medium=email&utm_campaign=digital_nurture
User-Agent: Mozilla/5.0 (Macintosh; Intel Mac OS X 10_14_5) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/83.0.4103.61 Safari/537.36

Response headers

date: Tue, 01 Sep 2020 15:25:53 GMT
via: 1.1 e5b93012e2bfb81dc9846f43efd610a6.cloudfront.net (CloudFront)
x-amz-cf-pop: FRA2-C2
x-amzn-requestid: 4ac93074-fe02-48e6-86e1-86daaff44d9a
status: 200
x-cache: Miss from cloudfront
content-type: application/javascript
x-vapor-base64-encode: True
cache-control: no-cache, private
x-amzn-trace-id: Root=1-5f4e6801-717497bafa3e02360308c4e7;Sampled=0
content-length: 22070
x-amz-apigw-id: SMUwQEIJFiAFfbQ=
x-amzn-remapped-date: Tue, 01 Sep 2020 15:25:53 GMT
x-amz-cf-id: F2bFFpmxZjjIXSNf2oW5sgh371_st35MpekYCJuRM2zXBZfr6yS0xA==

GET
H/1.1 200
OK success_bg.jpg
egain.com/egain-media/2019/02/ 112 KB
112 KB 1136ms
134ms Image
image/jpeg 40.87.88.76
MICROSOFT-CORP-MS...

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Full URL: https://egain.com/egain-media/2019/02/success_bg.jpg
Requested by: Host: www.egain.com
URL: https://www.egain.com/egain-child/css/custom.css
Protocol: HTTP/1.1
Security: TLS 1.3, , AES_128_GCM
Server: 40.87.88.76 Washington, United States, ASN8075 (MICROSOFT-CORP-MSN-AS-BLOCK, US),
Reverse DNS
Software: Apache/2.4.29 (Ubuntu) /
Resource Hash: ed662c5428af7fddda4ae5179f96af068dd1459f93c404414e9d27fb063b5df8

Request headers

Referer: https://www.egain.com/egain-child/css/custom.css
User-Agent: Mozilla/5.0 (Macintosh; Intel Mac OS X 10_14_5) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/83.0.4103.61 Safari/537.36

Response headers

Date: Tue, 01 Sep 2020 15:25:54 GMT
Last-Modified: Wed, 18 Sep 2019 18:21:03 GMT
Server: Apache/2.4.29 (Ubuntu)
ETag: "1bf28-592d7e65916b1"
Content-Type: image/jpeg
Connection: Keep-Alive
Accept-Ranges: bytes
Keep-Alive: timeout=5, max=100
Content-Length: 114472

GET
H/1.1 200
OK EG26912918 Show response
analytics.analytics-egain.com/onetag/ Frame 416E 16 KB
6 KB 301ms
75ms Script
text/javascript 18.203.226.202
AMAZON-02

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Full URL: https://analytics.analytics-egain.com/onetag/EG26912918
Requested by: Host: www.egain.com
URL: https://www.egain.com/COVID-19-digital-customer-service-engagement/?utm_source=1on1&utm_medium=email&utm_campaign=digital_nurture
Protocol: HTTP/1.1
Security: TLS 1.2, ECDHE_RSA, AES_128_GCM
Server: 18.203.226.202 Dublin, Ireland, ASN16509 (AMAZON-02, US),
Reverse DNS
Software: /
Resource Hash: 822f1cc2b1ad36c72ede3dd7e33aa43a8f65557eba145da6334b5a0e88fa738a

Request headers

Referer: https://www.egain.com/COVID-19-digital-customer-service-engagement/?utm_source=1on1&utm_medium=email&utm_campaign=digital_nurture
User-Agent: Mozilla/5.0 (Macintosh; Intel Mac OS X 10_14_5) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/83.0.4103.61 Safari/537.36

Response headers

Date: Tue, 01 Sep 2020 15:25:53 GMT
Content-Encoding: gzip
Server
Vary: Accept-Encoding
Content-Type: text/javascript;charset=utf-8
Cache-Control: max-age=86400
Connection: keep-alive
Content-Length: 5466
Expires: Wed, 02 Sep 2020 15:25:53 GMT

GET
H/1.1 200
OK tag.aspx Show response
ml314.com/ 26 KB
12 KB 251ms
61ms Script
application/javascript 108.128.104.240
AMAZON-02

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Full URL: https://ml314.com/tag.aspx?18
Requested by: Host: www.egain.com
URL: https://www.egain.com/COVID-19-digital-customer-service-engagement/?utm_source=1on1&utm_medium=email&utm_campaign=digital_nurture
Protocol: HTTP/1.1
Security: TLS 1.2, ECDHE_RSA, AES_128_GCM
Server: 108.128.104.240 Dublin, Ireland, ASN16509 (AMAZON-02, US),
Reverse DNS
Software: Microsoft-IIS/10.0 / ASP.NET
Resource Hash: 390a28be2ca4bcea5b71fe050295281a1a8fc99175690cdd62de378190400acb

Request headers

Referer: https://www.egain.com/COVID-19-digital-customer-service-engagement/?utm_source=1on1&utm_medium=email&utm_campaign=digital_nurture
User-Agent: Mozilla/5.0 (Macintosh; Intel Mac OS X 10_14_5) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/83.0.4103.61 Safari/537.36

Response headers

Date: Tue, 01 Sep 2020 15:25:52 GMT
Content-Encoding: gzip
Last-Modified: Tue, 01 Sep 2020 12:27:40 GMT
Server: Microsoft-IIS/10.0
X-AspNet-Version: 4.0.30319
X-Powered-By: ASP.NET
Vary: Accept-Encoding
Content-Type: application/javascript; charset=utf-8
Cache-Control: public, max-age=75707
Connection: keep-alive
Content-Length: 11933
Expires: Wed, 02 Sep 2020 12:27:40 GMT

GET
H/1.1 200
OK VisitorTrack2.js Show response
code.visitor-track.com/ 358 B
661 B 772ms
184ms Script
application/javascript 63.134.242.129
CRYSTALTECH

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Full URL: https://code.visitor-track.com/VisitorTrack2.js
Requested by: Host: www.egain.com
URL: https://www.egain.com/COVID-19-digital-customer-service-engagement/?utm_source=1on1&utm_medium=email&utm_campaign=digital_nurture
Protocol: HTTP/1.1
Security: TLS 1.2, ECDHE_RSA, AES_256_CBC
Server: 63.134.242.129 New Hyde Park, United States, ASN14992 (CRYSTALTECH, US),
Reverse DNS
Software: Microsoft-IIS/8.5 / ASP.NET
Resource Hash: a969e5f8c4950230af86fcc3fa95485eb505cb6c58574146b87115ee6bd7bfdf

Request headers

Referer: https://www.egain.com/COVID-19-digital-customer-service-engagement/?utm_source=1on1&utm_medium=email&utm_campaign=digital_nurture
User-Agent: Mozilla/5.0 (Macintosh; Intel Mac OS X 10_14_5) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/83.0.4103.61 Safari/537.36

Response headers

Date: Tue, 01 Sep 2020 15:25:48 GMT
Content-Encoding: gzip
Last-Modified: Mon, 15 Apr 2019 22:27:51 GMT
Server: Microsoft-IIS/8.5
X-Powered-By: ASP.NET
ETag: "3214e76daf3d41:0"
Vary: Accept-Encoding
Content-Type: application/javascript
Accept-Ranges: bytes
Content-Length: 355

GET
H3-Q050 200 gtm.js Show response
www.googletagmanager.com/ 89 KB
30 KB 26ms
25ms Script
application/javascript 2a00:1450:4001:800::2008
GOOGLE

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Full URL

https://www.googletagmanager.com/gtm.js?id=GTM-WQGFD2

Requested by

Host: www.egain.com
URL: https://www.egain.com/COVID-19-digital-customer-service-engagement/?utm_source=1on1&utm_medium=email&utm_campaign=digital_nurture

Protocol

H3-Q050

Security

QUIC, , AES_128_GCM

Server

2a00:1450:4001:800::2008 Frankfurt am Main, Germany, ASN15169 (GOOGLE, US),

Reverse DNS

Software

Google Tag Manager /

Resource Hash

39c5305ab822a9c170842b309d64df3b572d761f872e86712997bba04912ac86

Security Headers

Name	Value
Strict-Transport-Security	max-age=31536000; includeSubDomains
X-Xss-Protection	0

Request headers

Referer: https://www.egain.com/COVID-19-digital-customer-service-engagement/?utm_source=1on1&utm_medium=email&utm_campaign=digital_nurture
User-Agent: Mozilla/5.0 (Macintosh; Intel Mac OS X 10_14_5) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/83.0.4103.61 Safari/537.36

Response headers

date: Tue, 01 Sep 2020 15:25:53 GMT
content-encoding: br
vary: Accept-Encoding
status: 200
alt-svc: h3-29=":443"; ma=2592000,h3-27=":443"; ma=2592000,h3-T051=":443"; ma=2592000,h3-T050=":443"; ma=2592000,h3-Q050=":443"; ma=2592000,h3-Q046=":443"; ma=2592000,h3-Q043=":443"; ma=2592000,quic=":443"; ma=2592000; v="46,43"
content-length: 30601
x-xss-protection: 0
last-modified: Tue, 01 Sep 2020 15:00:00 GMT
server: Google Tag Manager
strict-transport-security: max-age=31536000; includeSubDomains
content-type: application/javascript; charset=UTF-8
access-control-allow-origin: *
cache-control: private, max-age=900
access-control-allow-credentials: true
access-control-allow-headers: Cache-Control
expires: Tue, 01 Sep 2020 15:25:53 GMT

GET
H/1.1 200
OK bg-company.jpg
www.egain.com/egain-media/2019/09/ 151 KB
151 KB 146ms
128ms Image
image/jpeg 40.87.88.76
MICROSOFT-CORP-MS...

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Full URL: https://www.egain.com/egain-media/2019/09/bg-company.jpg
Requested by: Host: www.egain.com
URL: https://www.egain.com/COVID-19-digital-customer-service-engagement/?utm_source=1on1&utm_medium=email&utm_campaign=digital_nurture
Protocol: HTTP/1.1
Security: TLS 1.3, , AES_128_GCM
Server: 40.87.88.76 Washington, United States, ASN8075 (MICROSOFT-CORP-MSN-AS-BLOCK, US),
Reverse DNS
Software: Apache/2.4.29 (Ubuntu) /
Resource Hash: 1afacb74eb1563aeaa2306dcb40f99f192b9f93b3e0c9bcd4826474db862d36b

Request headers

Referer: https://www.egain.com/COVID-19-digital-customer-service-engagement/?utm_source=1on1&utm_medium=email&utm_campaign=digital_nurture
User-Agent: Mozilla/5.0 (Macintosh; Intel Mac OS X 10_14_5) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/83.0.4103.61 Safari/537.36

Response headers

Date: Tue, 01 Sep 2020 15:25:53 GMT
Last-Modified: Tue, 24 Sep 2019 03:58:58 GMT
Server: Apache/2.4.29 (Ubuntu)
ETag: "25a44-593448e50193d"
Content-Type: image/jpeg
Connection: Keep-Alive
Accept-Ranges: bytes
Keep-Alive: timeout=5, max=96
Content-Length: 154180

GET
H/1.1 404
Not Found arrowdown.png
www.egain.com/egain-child/image/ 32 KB
32 KB 387ms
369ms Image
text/html 40.87.88.76
MICROSOFT-CORP-MS...

General

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Full URL: https://www.egain.com/egain-child/image/arrowdown.png
Requested by: Host: www.egain.com
URL: https://www.egain.com/egain-child/css/custom.css
Protocol: HTTP/1.1
Security: TLS 1.3, , AES_128_GCM
Server: 40.87.88.76 Washington, United States, ASN8075 (MICROSOFT-CORP-MSN-AS-BLOCK, US),
Reverse DNS
Software: Apache/2.4.29 (Ubuntu) /
Resource Hash: bb68111b8fd8d22b65441e442c3df48392bf63e6d42d0bd76b14eb4ed72d143c

Request headers

Referer: https://www.egain.com/egain-child/css/custom.css
User-Agent: Mozilla/5.0 (Macintosh; Intel Mac OS X 10_14_5) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/83.0.4103.61 Safari/537.36

Response headers

Date: Tue, 01 Sep 2020 15:25:53 GMT
Server: Apache/2.4.29 (Ubuntu)
Transfer-Encoding: chunked
Content-Type: text/html; charset=UTF-8
Cache-Control: no-cache, must-revalidate, max-age=0
X-UA-Compatible: IE=edge
Connection: Keep-Alive
Link: <https://www.egain.com/wp-json/>; rel="https://api.w.org/"
Keep-Alive: timeout=5, max=95
Expires: Wed, 11 Jan 1984 05:00:00 GMT

GET
H/1.1 200
OK fontawesome-webfont.woff2
www.egain.com/egain/assets/fonts/fontawesome/ 75 KB
76 KB 159ms
124ms Font
application/octet-stream 40.87.88.76
MICROSOFT-CORP-MS...

General

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Full URL: https://www.egain.com/egain/assets/fonts/fontawesome/fontawesome-webfont.woff2?v=4.7.0
Requested by: Host: www.egain.com
URL: https://www.egain.com/egain/assets/css/third/font-awesome.min.css
Protocol: HTTP/1.1
Security: TLS 1.3, , AES_128_GCM
Server: 40.87.88.76 Washington, United States, ASN8075 (MICROSOFT-CORP-MSN-AS-BLOCK, US),
Reverse DNS
Software: Apache/2.4.29 (Ubuntu) /
Resource Hash: 2adefcbc041e7d18fcf2d417879dc5a09997aa64d675b7a3c4b6ce33da13f3fe

Request headers

Origin: https://www.egain.com
Referer: https://www.egain.com/egain/assets/css/third/font-awesome.min.css
User-Agent: Mozilla/5.0 (Macintosh; Intel Mac OS X 10_14_5) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/83.0.4103.61 Safari/537.36

Response headers

Date: Tue, 01 Sep 2020 15:25:53 GMT
Last-Modified: Wed, 18 Sep 2019 18:21:03 GMT
Server: Apache/2.4.29 (Ubuntu)
ETag: "12d68-592d7e65405ce"
Connection: Keep-Alive
Accept-Ranges: bytes
Keep-Alive: timeout=5, max=93
Content-Length: 77160

GET
H3-Q050 200 mem8YaGs126MiZpBA-UFVZ0bf8pkAg.woff2
fonts.gstatic.com/s/opensans/v17/ 9 KB
9 KB 7ms
6ms Font
font/woff2 2a00:1450:4001:81e::2003
GOOGLE

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Full URL

https://fonts.gstatic.com/s/opensans/v17/mem8YaGs126MiZpBA-UFVZ0bf8pkAg.woff2

Requested by

Host: fonts.googleapis.com
URL: https://fonts.googleapis.com/css?family=Open+Sans%3A100%2C200%2C300%2C400%2C500%2C600%2C700%2C800%2C900%2C100i%2C200i%2C300i%2C400i%2C500i%2C600i%2C700i%2C800i%2C900i&subset=latin

Protocol

H3-Q050

Security

QUIC, , AES_128_GCM

Server

2a00:1450:4001:81e::2003 Frankfurt am Main, Germany, ASN15169 (GOOGLE, US),

Reverse DNS

Software

sffe /

Resource Hash

54c64f3c66372027154f01fc9f24b4e25fdfe405b70d1994c79abbc2576ff775

Security Headers

Name	Value
X-Content-Type-Options	nosniff
X-Xss-Protection	0

Request headers

Origin: https://www.egain.com
Referer: https://fonts.googleapis.com/css?family=Open+Sans%3A100%2C200%2C300%2C400%2C500%2C600%2C700%2C800%2C900%2C100i%2C200i%2C300i%2C400i%2C500i%2C600i%2C700i%2C800i%2C900i&subset=latin
User-Agent: Mozilla/5.0 (Macintosh; Intel Mac OS X 10_14_5) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/83.0.4103.61 Safari/537.36

Response headers

date: Mon, 31 Aug 2020 09:03:54 GMT
x-content-type-options: nosniff
last-modified: Tue, 23 Jul 2019 19:30:49 GMT
server: sffe
age: 109319
status: 200
content-type: font/woff2
access-control-allow-origin: *
cache-control: public, max-age=31536000
accept-ranges: bytes
timing-allow-origin: *
alt-svc: h3-29=":443"; ma=2592000,h3-27=":443"; ma=2592000,h3-T051=":443"; ma=2592000,h3-T050=":443"; ma=2592000,h3-Q050=":443"; ma=2592000,h3-Q046=":443"; ma=2592000,h3-Q043=":443"; ma=2592000,quic=":443"; ma=2592000; v="46,43"
content-length: 9132
x-xss-protection: 0
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fonts.gstatic.com/s/opensans/v17/ 9 KB
9 KB 7ms
6ms Font
font/woff2 2a00:1450:4001:81e::2003
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https://fonts.gstatic.com/s/opensans/v17/mem5YaGs126MiZpBA-UNirkOUuhpKKSTjw.woff2

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Security

QUIC, , AES_128_GCM

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Reverse DNS

Software

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Security Headers

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Response headers

date: Mon, 31 Aug 2020 09:03:55 GMT
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GET
H/1.1 200
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www.egain.com/egain/assets/fonts/simple-line-icons/ 29 KB
30 KB 174ms
127ms Font
application/octet-stream 40.87.88.76
MICROSOFT-CORP-MS...

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Full URL: https://www.egain.com/egain/assets/fonts/simple-line-icons/Simple-Line-Icons.woff2?v=2.4.0
Requested by: Host: www.egain.com
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Request headers

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Date: Tue, 01 Sep 2020 15:25:53 GMT
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9 KB 7ms
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font/woff2 2a00:1450:4001:81e::2003
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https://fonts.gstatic.com/s/opensans/v17/mem5YaGs126MiZpBA-UN7rgOUuhpKKSTjw.woff2

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H3-Q050

Security

QUIC, , AES_128_GCM

Server

2a00:1450:4001:81e::2003 Frankfurt am Main, Germany, ASN15169 (GOOGLE, US),

Reverse DNS

Software

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Security Headers

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User-Agent: Mozilla/5.0 (Macintosh; Intel Mac OS X 10_14_5) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/83.0.4103.61 Safari/537.36

Response headers

date: Mon, 31 Aug 2020 09:06:22 GMT
x-content-type-options: nosniff
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server: sffe
age: 109171
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fonts.gstatic.com/s/opensanscondensed/v14/ 10 KB
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font/woff2 2a00:1450:4001:81e::2003
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https://fonts.gstatic.com/s/opensanscondensed/v14/z7NFdQDnbTkabZAIOl9il_O6KJj73e7Ff0GmDuXMR7eS2Ao.woff2

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User-Agent: Mozilla/5.0 (Macintosh; Intel Mac OS X 10_14_5) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/83.0.4103.61 Safari/537.36

Response headers

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fonts.gstatic.com/s/opensanscondensed/v14/ 9 KB
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font/woff2 2a00:1450:4001:81e::2003
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https://fonts.gstatic.com/s/opensanscondensed/v14/z7NFdQDnbTkabZAIOl9il_O6KJj73e7Ff1GhDuXMR7eS2Ao.woff2

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Host: fonts.googleapis.com
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Protocol

H3-Q050

Security

QUIC, , AES_128_GCM

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2a00:1450:4001:81e::2003 Frankfurt am Main, Germany, ASN15169 (GOOGLE, US),

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User-Agent: Mozilla/5.0 (Macintosh; Intel Mac OS X 10_14_5) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/83.0.4103.61 Safari/537.36

Response headers

date: Mon, 31 Aug 2020 09:09:02 GMT
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GET
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sc.lfeeder.com/ 9 KB
4 KB 159ms
119ms Script
application/javascript 2600:9000:2156:fe00:1f:f723:6fc0:93a1
AMAZON-02

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Full URL: https://sc.lfeeder.com/lftracker_v1_ywVkO4XMdlOaZ6Bj.js
Requested by: Host: www.egain.com
URL: https://www.egain.com/COVID-19-digital-customer-service-engagement/?utm_source=1on1&utm_medium=email&utm_campaign=digital_nurture
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Response headers

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GET
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https://www.google-analytics.com/analytics.js

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Host: www.googletagmanager.com
URL: https://www.googletagmanager.com/gtag/js?id=UA-15835029-4

Protocol

Security

TLS 1.3, , AES_128_GCM

Server

2a00:1450:4001:801::200e Frankfurt am Main, Germany, ASN15169 (GOOGLE, US),

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Response headers

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content-encoding: gzip
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expires: Tue, 01 Sep 2020 17:15:40 GMT

GET
H2 200 5480551.js Show response
js.hs-banner.com/ 45 KB
12 KB 50ms
33ms Script
text/javascript 2606:4700::6812:14bf
CLOUDFLARENET

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Full URL: https://js.hs-banner.com/5480551.js
Requested by: Host: js.hs-scripts.com
URL: https://js.hs-scripts.com/5480551.js
Protocol: H2
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expires: Tue, 01 Sep 2020 15:30:53 GMT

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18 KB 645ms
630ms Script
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Full URL: https://js.hs-analytics.net/analytics/1598973900000/5480551.js
Requested by: Host: js.hs-scripts.com
URL: https://js.hs-scripts.com/5480551.js
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date: Tue, 01 Sep 2020 15:25:54 GMT
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POST
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www.google-analytics.com/j/ 2 B
66 B 13ms
12ms XHR
text/plain 2a00:1450:4001:801::200e
GOOGLE

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https://www.google-analytics.com/j/collect?v=1&_v=j85&a=1067560884&t=pageview&_s=1&dl=https%3A%2F%2Fwww.egain.com%2FCOVID-19-digital-customer-service-engagement%2F%3Futm_source%3D1on1%26utm_medium%3Demail%26utm_campaign%3Ddigital_nurture&ul=en-us&de=UTF-8&dt=Digital%20Customer%20Service%20Amid%20COVID-19%20%7C%20eGain%20Survey&sd=24-bit&sr=1600x1200&vp=1600x1200&je=0&_u=IEBAAUABAAAAAC~&jid=381418926&gjid=1258646468&cid=338501708.1598973954&tid=UA-15835029-4&_gid=1907860857.1598973954&_r=1&gtm=2ou8j2&z=1045826738

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Host: www.google-analytics.com
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Protocol

H3-Q050

Security

QUIC, , AES_128_GCM

Server

2a00:1450:4001:801::200e Frankfurt am Main, Germany, ASN15169 (GOOGLE, US),

Reverse DNS

Software

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Request headers

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Response headers

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POST
H2 200 collect Show response
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88 B 15ms
15ms XHR
text/plain 2a00:1450:400c:c0c::9c
GOOGLE

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Full URL

https://stats.g.doubleclick.net/j/collect?t=dc&aip=1&_r=3&v=1&_v=j85&tid=UA-15835029-4&cid=338501708.1598973954&jid=381418926&gjid=1258646468&_gid=1907860857.1598973954&_u=IEBAAUAAAAAAAC~&z=1801658221

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Host: www.google-analytics.com
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Protocol

Security

TLS 1.3, , AES_128_GCM

Server

2a00:1450:400c:c0c::9c Brussels, Belgium, ASN15169 (GOOGLE, US),

Reverse DNS

Software

Golfe2 /

Resource Hash

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Security Headers

Name	Value
Strict-Transport-Security	max-age=10886400; includeSubDomains; preload
X-Content-Type-Options	nosniff

Request headers

Referer: https://www.egain.com/COVID-19-digital-customer-service-engagement/?utm_source=1on1&utm_medium=email&utm_campaign=digital_nurture
User-Agent: Mozilla/5.0 (Macintosh; Intel Mac OS X 10_14_5) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/83.0.4103.61 Safari/537.36
Content-Type: text/plain

Response headers

pragma: no-cache
strict-transport-security: max-age=10886400; includeSubDomains; preload
x-content-type-options: nosniff
last-modified: Sun, 17 May 1998 03:00:00 GMT
server: Golfe2
date: Tue, 01 Sep 2020 15:25:53 GMT
status: 200
content-type: text/plain
access-control-allow-origin: https://www.egain.com
cache-control: no-cache, no-store, must-revalidate
access-control-allow-credentials: true
alt-svc: h3-29=":443"; ma=2592000,h3-27=":443"; ma=2592000,h3-T051=":443"; ma=2592000,h3-T050=":443"; ma=2592000,h3-Q050=":443"; ma=2592000,h3-Q046=":443"; ma=2592000,h3-Q043=":443"; ma=2592000,quic=":443"; ma=2592000; v="46,43"
content-length: 4
expires: Fri, 01 Jan 1990 00:00:00 GMT

GET
H2 200 ga-audiences
www.google.com/ads/ 42 B
289 B 42ms
42ms Image
image/gif 2a00:1450:4001:808::2004
GOOGLE

General

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Full URL

https://www.google.com/ads/ga-audiences?t=sr&aip=1&_r=4&slf_rd=1&v=1&_v=j85&tid=UA-15835029-4&cid=338501708.1598973954&jid=381418926&_u=IEBAAUAAAAAAAC~&z=1427549674

Requested by

Host: www.egain.com
URL: https://www.egain.com/COVID-19-digital-customer-service-engagement/?utm_source=1on1&utm_medium=email&utm_campaign=digital_nurture

Protocol

Security

TLS 1.3, , AES_128_GCM

Server

2a00:1450:4001:808::2004 Frankfurt am Main, Germany, ASN15169 (GOOGLE, US),

Reverse DNS

Software

cafe /

Resource Hash

ef1955ae757c8b966c83248350331bd3a30f658ced11f387f8ebf05ab3368629

Security Headers

Name	Value
X-Content-Type-Options	nosniff
X-Xss-Protection	0

Request headers

Referer: https://www.egain.com/COVID-19-digital-customer-service-engagement/?utm_source=1on1&utm_medium=email&utm_campaign=digital_nurture
User-Agent: Mozilla/5.0 (Macintosh; Intel Mac OS X 10_14_5) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/83.0.4103.61 Safari/537.36

Response headers

pragma: no-cache
date: Tue, 01 Sep 2020 15:25:53 GMT
x-content-type-options: nosniff
server: cafe
timing-allow-origin: *
p3p: policyref="https://www.googleadservices.com/pagead/p3p.xml", CP="NOI DEV PSA PSD IVA IVD OTP OUR OTR IND OTC"
status: 200
cache-control: no-cache, no-store, must-revalidate
content-type: image/gif
alt-svc: h3-29=":443"; ma=2592000,h3-27=":443"; ma=2592000,h3-T051=":443"; ma=2592000,h3-T050=":443"; ma=2592000,h3-Q050=":443"; ma=2592000,h3-Q046=":443"; ma=2592000,h3-Q043=":443"; ma=2592000,quic=":443"; ma=2592000; v="46,43"
content-length: 42
x-xss-protection: 0
expires: Fri, 01 Jan 1990 00:00:00 GMT

GET
H2 200 ga-audiences
www.google.de/ads/ 42 B
513 B 39ms
19ms Image
image/gif 2a00:1450:4001:80b::2003
GOOGLE

General

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Full URL

https://www.google.de/ads/ga-audiences?t=sr&aip=1&_r=4&slf_rd=1&v=1&_v=j85&tid=UA-15835029-4&cid=338501708.1598973954&jid=381418926&_u=IEBAAUAAAAAAAC~&z=1427549674

Requested by

Host: www.egain.com
URL: https://www.egain.com/COVID-19-digital-customer-service-engagement/?utm_source=1on1&utm_medium=email&utm_campaign=digital_nurture

Protocol

Security

TLS 1.3, , AES_128_GCM

Server

2a00:1450:4001:80b::2003 Frankfurt am Main, Germany, ASN15169 (GOOGLE, US),

Reverse DNS

Software

cafe /

Resource Hash

ef1955ae757c8b966c83248350331bd3a30f658ced11f387f8ebf05ab3368629

Security Headers

Name	Value
X-Content-Type-Options	nosniff
X-Xss-Protection	0

Request headers

Referer: https://www.egain.com/COVID-19-digital-customer-service-engagement/?utm_source=1on1&utm_medium=email&utm_campaign=digital_nurture
User-Agent: Mozilla/5.0 (Macintosh; Intel Mac OS X 10_14_5) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/83.0.4103.61 Safari/537.36

Response headers

pragma: no-cache
date: Tue, 01 Sep 2020 15:25:53 GMT
x-content-type-options: nosniff
server: cafe
timing-allow-origin: *
p3p: policyref="https://www.googleadservices.com/pagead/p3p.xml", CP="NOI DEV PSA PSD IVA IVD OTP OUR OTR IND OTC"
status: 200
cache-control: no-cache, no-store, must-revalidate
content-type: image/gif
alt-svc: h3-29=":443"; ma=2592000,h3-27=":443"; ma=2592000,h3-T051=":443"; ma=2592000,h3-T050=":443"; ma=2592000,h3-Q050=":443"; ma=2592000,h3-Q046=":443"; ma=2592000,h3-Q043=":443"; ma=2592000,quic=":443"; ma=2592000; v="46,43"
content-length: 42
x-xss-protection: 0
expires: Fri, 01 Jan 1990 00:00:00 GMT

GET
H2 200 /
tr.lfeeder.com/ 43 B
294 B 96ms
68ms Image
image/gif 2600:9000:2182:9600:1a:2af:6d00:93a1
AMAZON-02

General

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Show headers Download Go to Show image

Full URL: https://tr.lfeeder.com/?sid=ywVkO4XMdlOaZ6Bj&data=eyJnYVRyYWNraW5nSWRzIjpbIlVBLTE1ODM1MDI5LTQiXSwiZ2FDbGllbnRJZHMiOlsiMzM4NTAxNzA4LjE1OTg5NzM5NTQiXSwiY29udGV4dCI6eyJsaWJyYXJ5Ijp7Im5hbWUiOiJsZnRyYWNrZXIiLCJ2ZXJzaW9uIjoiMS44LjEifSwicGFnZVVybCI6Imh0dHBzOi8vd3d3LmVnYWluLmNvbS9DT1ZJRC0xOS1kaWdpdGFsLWN1c3RvbWVyLXNlcnZpY2UtZW5nYWdlbWVudC8/dXRtX3NvdXJjZT0xb24xJnV0bV9tZWRpdW09ZW1haWwmdXRtX2NhbXBhaWduPWRpZ2l0YWxfbnVydHVyZSIsInBhZ2VUaXRsZSI6IkRpZ2l0YWwgQ3VzdG9tZXIgU2VydmljZSBBbWlkIENPVklELTE5IHwgZUdhaW4gU3VydmV5IiwicmVmZXJyZXIiOiIifSwiZXZlbnQiOiJ0cmFja2luZy1ldmVudCIsImNsaWVudFRpbWVzdGFtcCI6IjIwMjAtMDktMDFUMTU6MjU6NTMuNjU3WiIsImNsaWVudFRpbWV6b25lIjotMTIwLCJzY3JpcHRJZCI6Inl3VmtPNFhNZGxPYVo2QmoiLCJjb29raWVzRW5hYmxlZCI6dHJ1ZSwiYW5vbnltaXplSXAiOmZhbHNlLCJsZkNsaWVudElkIjoiTEYxLjEuNmRlNWZhMWE5ZTViOGZjOC4xNTk4OTczOTUzNjU3IiwiZm9yZWlnbkNvb2tpZXMiOltdLCJwcm9wZXJ0aWVzIjp7fX0=
Requested by: Host: www.egain.com
URL: https://www.egain.com/COVID-19-digital-customer-service-engagement/?utm_source=1on1&utm_medium=email&utm_campaign=digital_nurture
Protocol: H2
Security: TLS 1.3, , AES_128_GCM
Server: 2600:9000:2182:9600:1a:2af:6d00:93a1 , United States, ASN16509 (AMAZON-02, US),
Reverse DNS
Software: CloudFront /
Resource Hash: b1442e85b03bdcaf66dc58c7abb98745dd2687d86350be9a298a1d9382ac849b

Request headers

Referer: https://www.egain.com/COVID-19-digital-customer-service-engagement/?utm_source=1on1&utm_medium=email&utm_campaign=digital_nurture
User-Agent: Mozilla/5.0 (Macintosh; Intel Mac OS X 10_14_5) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/83.0.4103.61 Safari/537.36

Response headers

date: Tue, 01 Sep 2020 15:25:53 GMT
via: 1.1 f12c01365a7e1bcbb4b6d5b856516527.cloudfront.net (CloudFront)
server: CloudFront
x-amz-cf-pop: DUS51-C1
x-cache: LambdaGeneratedResponse from cloudfront
content-type: image/gif
status: 200
content-length: 43
x-amz-cf-id: DvhQAsFRk2eCR9jFe8y7RIVrxxBMBZfyWInWKi5ibkuYERiq26JVTw==

OPTIONS
H2 204 verify
snid.snitcher.com/ Frame 0
0 164ms
76ms Other 13.225.78.40
AMAZON-02

General

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Full URL: https://snid.snitcher.com/verify
Protocol: H2
Server: 13.225.78.40 Seattle, United States, ASN16509 (AMAZON-02, US),
Reverse DNS: server-13-225-78-40.fra2.r.cloudfront.net
Software: /
Resource Hash

Request headers

Accept: */*
Access-Control-Request-Method: POST
Access-Control-Request-Headers: content-type
Origin: https://www.egain.com
Sec-Fetch-Mode: cors

Response headers

status: 204
date: Tue, 01 Sep 2020 15:25:53 GMT
x-amzn-requestid: eb95b37f-997b-433d-b3d5-dfc117998d0e
access-control-allow-origin: *
access-control-allow-headers: Content-Type, X-Auth-Token, Origin, Authorization
x-amz-apigw-id: SMUwTF5mFiAFgIg=
cache-control: no-cache, private
access-control-allow-methods: POST, GET, OPTIONS, PUT, PATCH, DELETE
x-amzn-trace-id: Root=1-5f4e6801-8eee39c667231c53ce4441ea;Sampled=0
x-amzn-remapped-date: Tue, 01 Sep 2020 15:25:53 GMT
access-control-max-age: 86400
x-cache: Miss from cloudfront
via: 1.1 a10d58b5ce965502cc34c5b27682fe23.cloudfront.net (CloudFront)
x-amz-cf-pop: FRA2-C2
x-amz-cf-id: 3JpjwQ9Q-p6bya7GIUuKw3-6kUx3D5fbBFDWkUlaG16HpXIUtFx_7w==

POST
H2 200 verify Show response
snid.snitcher.com/ 6 B
515 B 148ms
147ms XHR
application/json 13.225.78.40
AMAZON-02

General

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Full URL: https://snid.snitcher.com/verify
Requested by: Host: snid.snitcher.com
URL: https://snid.snitcher.com/8414082.js
Protocol: H2
Security: TLS 1.3, , AES_128_GCM
Server: 13.225.78.40 Seattle, United States, ASN16509 (AMAZON-02, US),
Reverse DNS: server-13-225-78-40.fra2.r.cloudfront.net
Software: /
Resource Hash: d9ea8a8cab935e18796b1a064b1644c0f5db2d967a60e5f7cb8b37066b2399a4

Request headers

Referer: https://www.egain.com/COVID-19-digital-customer-service-engagement/?utm_source=1on1&utm_medium=email&utm_campaign=digital_nurture
User-Agent: Mozilla/5.0 (Macintosh; Intel Mac OS X 10_14_5) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/83.0.4103.61 Safari/537.36
Content-Type: application/json

Response headers

date: Tue, 01 Sep 2020 15:25:54 GMT
via: 1.1 a10d58b5ce965502cc34c5b27682fe23.cloudfront.net (CloudFront)
x-amz-cf-pop: FRA2-C2
x-amzn-requestid: 288fa66f-21ea-4f78-ae9f-c75bb994b2c9
status: 200
x-cache: Miss from cloudfront
content-type: application/json
access-control-allow-origin: *
access-control-expose-headers: Cache-Control, Content-Language, Content-Type, Expires, Last-Modified, Pragma
cache-control: no-cache, private
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content-length: 6
x-amz-apigw-id: SMUwUFvVliAFuZQ=
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x-amz-cf-id: h2pCo3rR5p7nu1B8HSd8ywLTivqo659k1JYT7bMmn3ZRp0vGmLlFdw==

GET
H/1.1 200
OK utsync.ashx Show response
ml314.com/ 34 B
1 KB 62ms
62ms Script
application/javascript 108.128.104.240
AMAZON-02

General

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Full URL: https://ml314.com/utsync.ashx?pub=&adv=&et=0&eid=68399&ct=js&pi=&fp=&clid=&if=0&ps=&cl=&mlt=&data=&&cp=https%3A%2F%2Fwww.egain.com%2FCOVID-19-digital-customer-service-engagement%2F%3Futm_source%3D1on1%26utm_medium%3Demail%26utm_campaign%3Ddigital_nurture&pv=1598973953749_px0xivuje&bl=en-us&cb=986914&return=&ht=&d=&dc=&si=1598973953749_px0xivuje&cid=&s=1600x1200&rp=
Requested by: Host: ml314.com
URL: https://ml314.com/tag.aspx?18
Protocol: HTTP/1.1
Security: TLS 1.2, ECDHE_RSA, AES_128_GCM
Server: 108.128.104.240 Dublin, Ireland, ASN16509 (AMAZON-02, US),
Reverse DNS
Software: Microsoft-IIS/10.0 / ASP.NET
Resource Hash: 4b98d03b627054f8ca7145a6cc33205e04dc6b227ebbbb45f4ba564825aff43e

Request headers

Referer: https://www.egain.com/COVID-19-digital-customer-service-engagement/?utm_source=1on1&utm_medium=email&utm_campaign=digital_nurture
User-Agent: Mozilla/5.0 (Macintosh; Intel Mac OS X 10_14_5) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/83.0.4103.61 Safari/537.36

Response headers

Pragma: no-cache
Date: Tue, 01 Sep 2020 15:25:52 GMT
Content-Encoding: gzip
Server: Microsoft-IIS/10.0
X-AspNet-Version: 4.0.30319
X-Powered-By: ASP.NET
Vary: Accept-Encoding
p3P: CP="NON DSP COR ADMo PSAo DEVo BUS COM UNI NAV DEM STA"
Cache-Control: private
Connection: keep-alive
Content-Type: application/javascript; charset=utf-8
Content-Length: 155
Expires: 0

GET
H/1.1 200
OK egain-chat.js Show response
ebrain.egain.com/system/templates/chat/ 2 KB
2 KB 824ms
198ms Script
application/javascript 52.32.209.7
AMAZON-02

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Full URL

https://ebrain.egain.com/system/templates/chat/egain-chat.js

Requested by

Host: analytics.analytics-egain.com
URL: https://analytics.analytics-egain.com/onetag/EG26912918

Protocol

HTTP/1.1

Security

TLS 1.2, ECDHE_RSA, AES_128_GCM

Server

52.32.209.7 Boardman, United States, ASN16509 (AMAZON-02, US),

Reverse DNS

Software

Microsoft-IIS/8.5 /

Resource Hash

0b612f32a5ea492a7975ed975b6470c279f280a04ac4de1d027afe1c1e5923bb

Security Headers

Name	Value
Strict-Transport-Security	max-age=2592000
X-Content-Type-Options	nosniff

Request headers

Referer: https://www.egain.com/COVID-19-digital-customer-service-engagement/?utm_source=1on1&utm_medium=email&utm_campaign=digital_nurture
User-Agent: Mozilla/5.0 (Macintosh; Intel Mac OS X 10_14_5) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/83.0.4103.61 Safari/537.36

Response headers

Date: Tue, 01 Sep 2020 15:25:54 GMT
Content-Encoding: gzip
X-Content-Type-Options: nosniff
Last-Modified: Sun, 30 Aug 2020 15:00:38 GMT
Server: Microsoft-IIS/8.5
ETag: "afb57352de7ed61:0"
Vary: Accept-Encoding
Connection: keep-alive
Content-Type: application/javascript
Cache-Control: max-age=7200,private, no-cache="set-cookie"
Strict-Transport-Security: max-age=2592000
Accept-Ranges: bytes
Content-Length: 1068

GET
H/1.1 200
OK allow_cobrowse.js Show response
ebrain.egain.com/system/cb/admin/js/ 24 KB
7 KB 809ms
207ms Script
application/javascript 52.32.209.7
AMAZON-02

General

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Full URL

https://ebrain.egain.com/system/cb/admin/js/allow_cobrowse.js

Requested by

Host: analytics.analytics-egain.com
URL: https://analytics.analytics-egain.com/onetag/EG26912918

Protocol

HTTP/1.1

Security

TLS 1.2, ECDHE_RSA, AES_128_GCM

Server

52.32.209.7 Boardman, United States, ASN16509 (AMAZON-02, US),

Reverse DNS

Software

Microsoft-IIS/8.5 / ARR/3.0

Resource Hash

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Security Headers

Name	Value
Strict-Transport-Security	max-age=2592000
X-Content-Type-Options	nosniff

Request headers

Referer: https://www.egain.com/COVID-19-digital-customer-service-engagement/?utm_source=1on1&utm_medium=email&utm_campaign=digital_nurture
User-Agent: Mozilla/5.0 (Macintosh; Intel Mac OS X 10_14_5) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/83.0.4103.61 Safari/537.36

Response headers

Date: Tue, 01 Sep 2020 15:25:54 GMT
Content-Encoding: gzip
X-Content-Type-Options: nosniff
Last-Modified: Mon, 24 Aug 2020 02:45:46 GMT
Server: Microsoft-IIS/8.5
X-Powered-By: ARR/3.0
Vary: Accept-Encoding
Connection: keep-alive
Content-Type: application/javascript
Cache-Control: max-age=86400,private, no-cache="set-cookie"
Strict-Transport-Security: max-age=2592000
Accept-Ranges: bytes
Content-Length: 6841

GET
H/1.1 200
OK Offers.egain Show response
ebrain.egain.com/system/ 262 B
1 KB 822ms
209ms Script
text/javascript 52.32.209.7
AMAZON-02

General

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Full URL

https://ebrain.egain.com/system/Offers.egain?command=GetRulesJS&egofferpageurl=https%3A%2F%2Fwww.egain.com%2FCOVID-19-digital-customer-service-engagement%2F%3Futm_source%3D1on1%26utm_medium%3Demail%26utm_campaign%3Ddigital_nurture&egofferpagetitle=Digital%20Customer%20Service%20Amid%20COVID-19%20%7C%20eGain%20Survey&egofferpatternchecksum=

Requested by

Host: analytics.analytics-egain.com
URL: https://analytics.analytics-egain.com/onetag/EG26912918

Protocol

HTTP/1.1

Security

TLS 1.2, ECDHE_RSA, AES_128_GCM

Server

52.32.209.7 Boardman, United States, ASN16509 (AMAZON-02, US),

Reverse DNS

Software

Microsoft-IIS/8.5 / ARR/3.0

Resource Hash

fb15edbb8111d5b2b50516b808937c2687decf7ed02336caa25be0116c781c8a

Security Headers

Name	Value
Strict-Transport-Security	max-age=2592000
X-Content-Type-Options	nosniff

Request headers

Referer: https://www.egain.com/COVID-19-digital-customer-service-engagement/?utm_source=1on1&utm_medium=email&utm_campaign=digital_nurture
User-Agent: Mozilla/5.0 (Macintosh; Intel Mac OS X 10_14_5) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/83.0.4103.61 Safari/537.36

Response headers

Pragma: no-cache
Date: Tue, 01 Sep 2020 15:25:54 GMT
Content-Encoding: gzip
X-Content-Type-Options: nosniff
Server: Microsoft-IIS/8.5
X-Powered-By: ARR/3.0
Vary: Accept-Encoding
Connection: keep-alive
Content-Type: text/javascript; charset=UTF-8
Expires: Thu, 01 Jan 1970 00:00:00 GMT
Cache-Control: no-cache, no-cache="set-cookie"
Strict-Transport-Security: max-age=2592000
Content-Length: 284
X-UA-Compatible: IE=EmulateIE9

GET
H/1.1 200
OK EG26912918
analytics.analytics-egain.com/iframe/ Frame 0AB8 0
0 73ms
73ms Document
text/html 18.203.226.202
AMAZON-02

General

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Full URL: https://analytics.analytics-egain.com/iframe/EG26912918
Requested by: Host: analytics.analytics-egain.com
URL: https://analytics.analytics-egain.com/onetag/EG26912918
Protocol: HTTP/1.1
Security: TLS 1.2, ECDHE_RSA, AES_128_GCM
Server: 18.203.226.202 Dublin, Ireland, ASN16509 (AMAZON-02, US),
Reverse DNS
Software: /
Resource Hash

Request headers

Host: analytics.analytics-egain.com
Connection: keep-alive
Pragma: no-cache
Cache-Control: no-cache
Upgrade-Insecure-Requests: 1
User-Agent: Mozilla/5.0 (Macintosh; Intel Mac OS X 10_14_5) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/83.0.4103.61 Safari/537.36
Accept: text/html,application/xhtml+xml,application/xml;q=0.9,image/avif,image/webp,image/apng,*/*;q=0.8,application/signed-exchange;v=b3;q=0.9
Sec-Fetch-Site: cross-site
Sec-Fetch-Mode: navigate
Sec-Fetch-Dest: iframe
Referer: https://www.egain.com/COVID-19-digital-customer-service-engagement/?utm_source=1on1&utm_medium=email&utm_campaign=digital_nurture
Accept-Encoding: gzip, deflate, br
Accept-Language: en-US
Upgrade-Insecure-Requests: 1
User-Agent: Mozilla/5.0 (Macintosh; Intel Mac OS X 10_14_5) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/83.0.4103.61 Safari/537.36
Referer: https://www.egain.com/COVID-19-digital-customer-service-engagement/?utm_source=1on1&utm_medium=email&utm_campaign=digital_nurture

Response headers

Cache-Control: max-age=86400
Content-Encoding: gzip
Content-Type: text/html;charset=utf-8
Date: Tue, 01 Sep 2020 15:25:53 GMT
Expires: Wed, 02 Sep 2020 15:25:53 GMT
Server
Vary: Accept-Encoding
Content-Length: 1504
Connection: keep-alive

POST
H2 200 enrich Show response
ipmeta.io/api/ 109 B
651 B 53ms
39ms XHR
application/json 2606:4700:e6::ac40:c525
CLOUDFLARENET

General

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Full URL

https://ipmeta.io/api/enrich

Requested by

Host: ipmeta.io
URL: https://ipmeta.io/plugin.js

Protocol

Security

TLS 1.3, , AES_128_GCM

Server

2606:4700:e6::ac40:c525 , United States, ASN13335 (CLOUDFLARENET, US),

Reverse DNS

Software

cloudflare /

Resource Hash

418a4fa094ea64e1e288f09efd07a009e2d1df77c775754fb64d20a5f8b97005

Security Headers

Name	Value
X-Content-Type-Options	nosniff
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Accept: application/json
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Content-type: application/x-www-form-urlencoded

Response headers

date: Tue, 01 Sep 2020 15:25:53 GMT
content-encoding: br
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cf-cache-status: DYNAMIC
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vary: Accept-Encoding
x-xss-protection: 1; mode=block
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GET
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fonts.gstatic.com/s/opensans/v17/ 9 KB
9 KB 6ms
5ms Font
font/woff2 2a00:1450:4001:81e::2003
GOOGLE

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https://fonts.gstatic.com/s/opensans/v17/mem5YaGs126MiZpBA-UN8rsOUuhpKKSTjw.woff2

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Protocol

H3-Q050

Security

QUIC, , AES_128_GCM

Server

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Reverse DNS

Software

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Response headers

date: Mon, 31 Aug 2020 09:06:25 GMT
x-content-type-options: nosniff
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server: sffe
age: 109168
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GET
H3-Q050 200 collect
www.google-analytics.com/ 35 B
120 B 6ms
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GOOGLE

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Full URL

https://www.google-analytics.com/collect?v=1&_v=j85&a=1067560884&t=event&ni=1&_s=2&dl=https%3A%2F%2Fwww.egain.com%2FCOVID-19-digital-customer-service-engagement%2F%3Futm_source%3D1on1%26utm_medium%3Demail%26utm_campaign%3Ddigital_nurture&ul=en-us&de=UTF-8&dt=Digital%20Customer%20Service%20Amid%20COVID-19%20%7C%20eGain%20Survey&sd=24-bit&sr=1600x1200&vp=1600x1200&je=0&ec=general&ea=ipmeta_event&_u=KHBAAUABAAAAAC~&jid=&gjid=&cid=338501708.1598973954&tid=UA-15835029-4&_gid=1907860857.1598973954&gtm=2ou8j2&cd1=Hetzner%20Online%20AG&cd3=hetzner.de&cd4=(not%20set)%20%5BRequires%20free%20API%20key%20-%20see%20ipmeta.io%5D&z=1753846501

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Host: www.egain.com
URL: https://www.egain.com/COVID-19-digital-customer-service-engagement/?utm_source=1on1&utm_medium=email&utm_campaign=digital_nurture

Protocol

H3-Q050

Security

QUIC, , AES_128_GCM

Server

2a00:1450:4001:801::200e Frankfurt am Main, Germany, ASN15169 (GOOGLE, US),

Reverse DNS

Software

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Resource Hash

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Security Headers

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User-Agent: Mozilla/5.0 (Macintosh; Intel Mac OS X 10_14_5) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/83.0.4103.61 Safari/537.36

Response headers

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date: Wed, 12 Aug 2020 03:44:04 GMT
x-content-type-options: nosniff
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server: Golfe2
age: 1770110
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content-length: 35
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GET
H/1.1 200
OK vt2.aspx Show response
code.visitor-track.com/ 0
323 B 185ms
185ms Script
text/javascript 63.134.242.129
CRYSTALTECH

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Full URL: https://code.visitor-track.com/vt2.aspx?v=6&id=112410&r=&u=https%3A//www.egain.com/COVID-19-digital-customer-service-engagement/%3Futm_source%3D1on1%26utm_medium%3Demail%26utm_campaign%3Ddigital_nurture
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URL: https://code.visitor-track.com/VisitorTrack2.js
Protocol: HTTP/1.1
Security: TLS 1.2, ECDHE_RSA, AES_256_CBC
Server: 63.134.242.129 New Hyde Park, United States, ASN14992 (CRYSTALTECH, US),
Reverse DNS
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Request headers

Referer: https://www.egain.com/COVID-19-digital-customer-service-engagement/?utm_source=1on1&utm_medium=email&utm_campaign=digital_nurture
User-Agent: Mozilla/5.0 (Macintosh; Intel Mac OS X 10_14_5) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/83.0.4103.61 Safari/537.36

Response headers

Date: Tue, 01 Sep 2020 15:25:48 GMT
Cache-Control: private
Server: Microsoft-IIS/8.5
X-AspNet-Version: 4.0.30319
X-Powered-By: ASP.NET
Content-Length: 0
Content-Type: text/javascript

GET
H/1.1 200
OK egain-docked-chat.js Show response
ebrain.egain.com/system/templates/chat/ Frame 6406 51 KB
11 KB 211ms
210ms Script
application/javascript 52.32.209.7
AMAZON-02

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https://ebrain.egain.com/system/templates/chat/egain-docked-chat.js

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Host: ebrain.egain.com
URL: https://ebrain.egain.com/system/templates/chat/egain-chat.js

Protocol

HTTP/1.1

Security

TLS 1.2, ECDHE_RSA, AES_128_GCM

Server

52.32.209.7 Boardman, United States, ASN16509 (AMAZON-02, US),

Reverse DNS

Software

Microsoft-IIS/8.5 /

Resource Hash

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Security Headers

Name	Value
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Request headers

Referer: https://www.egain.com/COVID-19-digital-customer-service-engagement/?utm_source=1on1&utm_medium=email&utm_campaign=digital_nurture
User-Agent: Mozilla/5.0 (Macintosh; Intel Mac OS X 10_14_5) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/83.0.4103.61 Safari/537.36

Response headers

Date: Tue, 01 Sep 2020 15:25:54 GMT
Content-Encoding: gzip
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Server: Microsoft-IIS/8.5
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Cache-Control: max-age=7200,private
Strict-Transport-Security: max-age=2592000
Accept-Ranges: bytes
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GET
H/1.1 200
OK getCBHostName.jsp Show response
ebrain.egain.com/system/cb/admin/ 195 B
587 B 201ms
200ms Script
application/javascript 52.32.209.7
AMAZON-02

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https://ebrain.egain.com/system/cb/admin/getCBHostName.jsp

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Host: ebrain.egain.com
URL: https://ebrain.egain.com/system/cb/admin/js/allow_cobrowse.js

Protocol

HTTP/1.1

Security

TLS 1.2, ECDHE_RSA, AES_128_GCM

Server

52.32.209.7 Boardman, United States, ASN16509 (AMAZON-02, US),

Reverse DNS

Software

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Resource Hash

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Security Headers

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Request headers

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User-Agent: Mozilla/5.0 (Macintosh; Intel Mac OS X 10_14_5) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/83.0.4103.61 Safari/537.36

Response headers

Date: Tue, 01 Sep 2020 15:25:54 GMT
Content-Encoding: gzip
X-Content-Type-Options: nosniff
Server: Microsoft-IIS/8.5
X-Powered-By: ARR/3.0
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Strict-Transport-Security: max-age=2592000
Content-Type: application/javascript;charset=UTF-8
Connection: keep-alive
Content-Length: 260

GET
H/1.1 200
OK iframe-style.css
ebrain.egain.com/system/templates/chat/egchat/css/ 3 KB
1 KB 206ms
205ms Stylesheet
text/css 52.32.209.7
AMAZON-02

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https://ebrain.egain.com/system/templates/chat/egchat/css/iframe-style.css

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Host: ebrain.egain.com
URL: https://ebrain.egain.com/system/templates/chat/egain-docked-chat.js

Protocol

HTTP/1.1

Security

TLS 1.2, ECDHE_RSA, AES_128_GCM

Server

52.32.209.7 Boardman, United States, ASN16509 (AMAZON-02, US),

Reverse DNS

Software

Microsoft-IIS/8.5 /

Resource Hash

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Security Headers

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Request headers

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User-Agent: Mozilla/5.0 (Macintosh; Intel Mac OS X 10_14_5) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/83.0.4103.61 Safari/537.36

Response headers

Date: Tue, 01 Sep 2020 15:25:54 GMT
Content-Encoding: gzip
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Server: Microsoft-IIS/8.5
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GET
H/1.1 200
OK index.html Show response
ebrain.egain.com/system/templates/chat/egchat/ Frame 31AC 8 KB
3 KB 203ms
203ms Document
text/html 52.32.209.7
AMAZON-02

General

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Full URL

https://ebrain.egain.com/system/templates/chat/egchat/index.html?entryPointId=1001&locale=en-US&postChatAttributes=true&templateName=egchat&ver=v11&&aId=EG26912918&sId=B199a59f74-6c3a-47b8-bcda-168728512566&uId=C4641cdc31-fb8b-40f1-8902-6274822eb2ea&referer=https%3A%2F%2Fwww.egain.com%2FCOVID-19-digital-customer-service-engagement%2F%3Futm_source%3D1on1%26utm_medium%3Demail%26utm_campaign%3Ddigital_nurture&wsname=https://www.egain.com&EGAIN_AV_CHAT_STATE_DATA=null&parentLost=false&docked=true

Requested by

Host: ebrain.egain.com
URL: https://ebrain.egain.com/system/templates/chat/egain-docked-chat.js

Protocol

HTTP/1.1

Security

TLS 1.2, ECDHE_RSA, AES_128_GCM

Server

52.32.209.7 Boardman, United States, ASN16509 (AMAZON-02, US),

Reverse DNS

Software

Microsoft-IIS/8.5 /

Resource Hash

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Security Headers

Name	Value
Strict-Transport-Security	max-age=2592000
X-Content-Type-Options	nosniff

Request headers

Host: ebrain.egain.com
Connection: keep-alive
Pragma: no-cache
Cache-Control: no-cache
Upgrade-Insecure-Requests: 1
User-Agent: Mozilla/5.0 (Macintosh; Intel Mac OS X 10_14_5) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/83.0.4103.61 Safari/537.36
Accept: text/html,application/xhtml+xml,application/xml;q=0.9,image/avif,image/webp,image/apng,*/*;q=0.8,application/signed-exchange;v=b3;q=0.9
Sec-Fetch-Site: same-site
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Referer: https://www.egain.com/COVID-19-digital-customer-service-engagement/?utm_source=1on1&utm_medium=email&utm_campaign=digital_nurture

Response headers

Accept-Ranges: bytes
Cache-Control: max-age=7200,private
Content-Encoding: gzip
Content-Type: text/html
Date: Tue, 01 Sep 2020 15:25:54 GMT
ETag: "0791c3dc077d51:0"
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Server: Microsoft-IIS/8.5
Strict-Transport-Security: max-age=2592000
Vary: Accept-Encoding
X-Content-Type-Options: nosniff
Content-Length: 2995
Connection: keep-alive

GET
H/1.1 200
OK cssbundle.17.0.6-8.css
ebrain.egain.com/system/templates/chat/egchat/css/ Frame 31AC 342 KB
48 KB 379ms
378ms Stylesheet
text/css 52.32.209.7
AMAZON-02

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https://ebrain.egain.com/system/templates/chat/egchat/css/cssbundle.17.0.6-8.css

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Host: ebrain.egain.com
URL: https://ebrain.egain.com/system/templates/chat/egchat/index.html?entryPointId=1001&locale=en-US&postChatAttributes=true&templateName=egchat&ver=v11&&aId=EG26912918&sId=B199a59f74-6c3a-47b8-bcda-168728512566&uId=C4641cdc31-fb8b-40f1-8902-6274822eb2ea&referer=https%3A%2F%2Fwww.egain.com%2FCOVID-19-digital-customer-service-engagement%2F%3Futm_source%3D1on1%26utm_medium%3Demail%26utm_campaign%3Ddigital_nurture&wsname=https://www.egain.com&EGAIN_AV_CHAT_STATE_DATA=null&parentLost=false&docked=true

Protocol

HTTP/1.1

Security

TLS 1.2, ECDHE_RSA, AES_128_GCM

Server

52.32.209.7 Boardman, United States, ASN16509 (AMAZON-02, US),

Reverse DNS

Software

Microsoft-IIS/8.5 /

Resource Hash

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Security Headers

Name	Value
Strict-Transport-Security	max-age=2592000
X-Content-Type-Options	nosniff

Request headers

Referer: https://ebrain.egain.com/system/templates/chat/egchat/index.html?entryPointId=1001&locale=en-US&postChatAttributes=true&templateName=egchat&ver=v11&&aId=EG26912918&sId=B199a59f74-6c3a-47b8-bcda-168728512566&uId=C4641cdc31-fb8b-40f1-8902-6274822eb2ea&referer=https%3A%2F%2Fwww.egain.com%2FCOVID-19-digital-customer-service-engagement%2F%3Futm_source%3D1on1%26utm_medium%3Demail%26utm_campaign%3Ddigital_nurture&wsname=https://www.egain.com&EGAIN_AV_CHAT_STATE_DATA=null&parentLost=false&docked=true
User-Agent: Mozilla/5.0 (Macintosh; Intel Mac OS X 10_14_5) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/83.0.4103.61 Safari/537.36

Response headers

Date: Tue, 01 Sep 2020 15:25:54 GMT
Content-Encoding: gzip
X-Content-Type-Options: nosniff
Last-Modified: Fri, 04 Oct 2019 20:31:54 GMT
Server: Microsoft-IIS/8.5
ETag: "0996ec2f27ad51:0"
Vary: Accept-Encoding
Connection: keep-alive
Content-Type: text/css
Cache-Control: max-age=7200,private
Strict-Transport-Security: max-age=2592000
Accept-Ranges: bytes
Content-Length: 48607

GET
H/1.1 200
OK application-chat-defaults.js Show response
ebrain.egain.com/system/templates/chat/egchat/application/ Frame 31AC 11 KB
4 KB 214ms
212ms Script
application/javascript 52.32.209.7
AMAZON-02

General

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Full URL

https://ebrain.egain.com/system/templates/chat/egchat/application/application-chat-defaults.js

Requested by

Protocol

HTTP/1.1

Security

TLS 1.2, ECDHE_RSA, AES_128_GCM

Server

52.32.209.7 Boardman, United States, ASN16509 (AMAZON-02, US),

Reverse DNS

Software

Microsoft-IIS/8.5 /

Resource Hash

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Security Headers

Name	Value
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Request headers

Referer: https://ebrain.egain.com/system/templates/chat/egchat/index.html?entryPointId=1001&locale=en-US&postChatAttributes=true&templateName=egchat&ver=v11&&aId=EG26912918&sId=B199a59f74-6c3a-47b8-bcda-168728512566&uId=C4641cdc31-fb8b-40f1-8902-6274822eb2ea&referer=https%3A%2F%2Fwww.egain.com%2FCOVID-19-digital-customer-service-engagement%2F%3Futm_source%3D1on1%26utm_medium%3Demail%26utm_campaign%3Ddigital_nurture&wsname=https://www.egain.com&EGAIN_AV_CHAT_STATE_DATA=null&parentLost=false&docked=true
User-Agent: Mozilla/5.0 (Macintosh; Intel Mac OS X 10_14_5) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/83.0.4103.61 Safari/537.36

Response headers

Date: Tue, 01 Sep 2020 15:25:54 GMT
Content-Encoding: gzip
X-Content-Type-Options: nosniff
Last-Modified: Thu, 24 Oct 2019 19:55:58 GMT
Server: Microsoft-IIS/8.5
ETag: "01b9eda58ad51:0"
Vary: Accept-Encoding
Connection: keep-alive
Content-Type: application/javascript
Cache-Control: max-age=7200,private
Strict-Transport-Security: max-age=2592000
Accept-Ranges: bytes
Content-Length: 3425

GET
H/1.1 200
OK jsbundle.17.0.6-8.js Show response
ebrain.egain.com/system/templates/chat/egchat/libs/ Frame 31AC 2 MB
442 KB 396ms
395ms Script
application/javascript 52.32.209.7
AMAZON-02

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Full URL

https://ebrain.egain.com/system/templates/chat/egchat/libs/jsbundle.17.0.6-8.js

Requested by

Protocol

HTTP/1.1

Security

TLS 1.2, ECDHE_RSA, AES_128_GCM

Server

52.32.209.7 Boardman, United States, ASN16509 (AMAZON-02, US),

Reverse DNS

Software

Microsoft-IIS/8.5 /

Resource Hash

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Security Headers

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AMAZON-02

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https://ebrain.egain.com/system/templates/chat/egchat/libs/egain-chat-kiwi-template-custom-library.17.0.6-8.min.js

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AMAZON-02

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https://ebrain.egain.com/system/templates/chat/eGainLiveChatInteg.js

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HTTP/1.1

Security

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GET
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https://ebrain.egain.com/system/templates/chat/egchat/ext-components/l10n/en-US.json

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Host: ebrain.egain.com
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Response headers

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https://ebrain.egain.com/system/templates/chat/egchat/l10n/en-US.json

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Host: ebrain.egain.com
URL: https://ebrain.egain.com/system/templates/chat/egchat/libs/jsbundle.17.0.6-8.js

Protocol

HTTP/1.1

Security

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Response headers

Date: Tue, 01 Sep 2020 15:25:55 GMT
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GET
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https://ebrain.egain.com/system/templates/chat/egchat/application/application-config.json

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Host: ebrain.egain.com
URL: https://ebrain.egain.com/system/templates/chat/egchat/libs/jsbundle.17.0.6-8.js

Protocol

HTTP/1.1

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Response headers

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text/html 52.32.209.7
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GET
H/1.1 200
OK chat-landing.html Show response
ebrain.egain.com/system/templates/chat/egchat/pages/chat-landing/ Frame 31AC 220 B
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text/html 52.32.209.7
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https://ebrain.egain.com/system/templates/chat/egchat/pages/chat-landing/chat-landing.html

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Host: ebrain.egain.com
URL: https://ebrain.egain.com/system/templates/chat/egchat/libs/jsbundle.17.0.6-8.js

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Date: Tue, 01 Sep 2020 15:25:56 GMT
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GET
H/1.1 200
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text/html 52.32.209.7
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https://ebrain.egain.com/system/templates/chat/egchat/ext-components/launch-button/launch-button.html

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Host: ebrain.egain.com
URL: https://ebrain.egain.com/system/templates/chat/egchat/libs/jsbundle.17.0.6-8.js

Protocol

HTTP/1.1

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Response headers

Date: Tue, 01 Sep 2020 15:25:56 GMT
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GET
H/1.1 200
OK bot_launch.svg
ebrain.egain.com/system/templates/chat/egchat/ext-components/launch-button/ Frame 31AC 26 KB
27 KB 216ms
215ms Image
image/svg+xml 52.32.209.7
AMAZON-02

General

Check archive.org

Show headers Download Go to Show image

Full URL

https://ebrain.egain.com/system/templates/chat/egchat/ext-components/launch-button/bot_launch.svg

Protocol

HTTP/1.1

Security

TLS 1.2, ECDHE_RSA, AES_128_GCM

Server

52.32.209.7 Boardman, United States, ASN16509 (AMAZON-02, US),

Reverse DNS

Software

Microsoft-IIS/8.5 /

Resource Hash

3f7dda7bab6a4b9fab86de6b00d512af04f94c361bebf9847d80155a29191040

Security Headers

Name	Value
Strict-Transport-Security	max-age=2592000
X-Content-Type-Options	nosniff

Request headers

Referer: https://ebrain.egain.com/system/templates/chat/egchat/index.html?entryPointId=1001&locale=en-US&postChatAttributes=true&templateName=egchat&ver=v11&&aId=EG26912918&sId=B199a59f74-6c3a-47b8-bcda-168728512566&uId=C4641cdc31-fb8b-40f1-8902-6274822eb2ea&referer=https%3A%2F%2Fwww.egain.com%2FCOVID-19-digital-customer-service-engagement%2F%3Futm_source%3D1on1%26utm_medium%3Demail%26utm_campaign%3Ddigital_nurture&wsname=https://www.egain.com&EGAIN_AV_CHAT_STATE_DATA=null&parentLost=false&docked=true
User-Agent: Mozilla/5.0 (Macintosh; Intel Mac OS X 10_14_5) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/83.0.4103.61 Safari/537.36

Response headers

Date: Tue, 01 Sep 2020 15:25:56 GMT
X-Content-Type-Options: nosniff
Last-Modified: Thu, 24 Oct 2019 23:40:33 GMT
Server: Microsoft-IIS/8.5
ETag: "a53fe06dc48ad51:0"
Strict-Transport-Security: max-age=2592000
Content-Type: image/svg+xml
Cache-Control: max-age=7200,private
Connection: keep-alive
Accept-Ranges: bytes
Content-Length: 26803

Verdicts & Comments Add Verdict or Comment

122 JavaScript Global Variables

These are the non-standard "global" variables defined on the window object. These can be helpful in identifying possible client-side frameworks and code.

6 Cookies

Cookies are little pieces of information stored in the browser of a user. Whenever a user visits the site again, he will also send his cookie values, thus allowing the website to re-identify him even if he changed locations. This is how permanent logins work.

Domain/Path	Expires	Name / Value
ebrain.egain.com/	1969-12-31 23:59:59	Name: AWSELBCORS Value: A7CDA3ED06A441C6BC798CF87A5780D9DBA3676853C0065CDBE3E583D10AF81A95EAAA7501BA205765E4F981C67AD65B5667B8261A2C26D3C126BE886729AED4CF1085A95F
ebrain.egain.com/	1969-12-31 23:59:59	Name: AWSELB Value: A7CDA3ED06A441C6BC798CF87A5780D9DBA3676853C0065CDBE3E583D10AF81A95EAAA7501BA205765E4F981C67AD65B5667B8261A2C26D3C126BE886729AED4CF1085A95F
.egain.com/	1969-12-31 23:59:59	Name: __hssrc Value: 1
.egain.com/	1970-01-19 12:09:35	Name: __hssc Value: 153380583.1.1598973956313
.egain.com/	1970-01-19 21:31:09	Name: hubspotutk Value: afe3f10c0e62d6cd9ec5b2971e3d1901
.egain.com/	1970-01-19 21:31:09	Name: __hstc Value: 153380583.afe3f10c0e62d6cd9ec5b2971e3d1901.1598973956313.1598973956313.1598973956313.1

2 Console Messages

A page may trigger messages to the console to be logged. These are often error messages about being unable to load a resource or execute a piece of JavaScript. Sometimes they also provide insight into the technology behind a website.

Source	Level	URL Text
console-api	log	URL: https://www.egain.com/includes/js/jquery/jquery-migrate.min.js(Line 2) Message: JQMIGRATE: Migrate is installed, version 1.4.1
console-api	log	URL: https://ebrain.egain.com/system/templates/chat/egchat/libs/jsbundle.17.0.6-8.js(Line 56758) Message: App Service: validateAppState: resolving promise to True

Indicators

This is a term in the security industry to describe indicators such as IPs, Domains, Hashes, etc. This does not imply that any of these indicate malicious activity.

analytics.analytics-egain.com
code.visitor-track.com
ebrain.egain.com
egain.com
fonts.googleapis.com
fonts.gstatic.com
hd.egain.com
ipmeta.io
js.hs-analytics.net
js.hs-banner.com
js.hs-scripts.com
ml314.com
sc.lfeeder.com
secure.marx7loki.com
snid.snitcher.com
stats.g.doubleclick.net
tr.lfeeder.com
track.hubspot.com
www.egain.com
www.google-analytics.com
www.google.com
www.google.de
www.googletagmanager.com
108.128.104.240
13.225.78.40
13.226.145.6
18.203.226.202
2600:9000:2156:fe00:1f:f723:6fc0:93a1
2600:9000:2182:9600:1a:2af:6d00:93a1
2606:4700::6811:43b0
2606:4700::6811:d6cc
2606:4700::6812:14bf
2606:4700::6813:9a53
2606:4700:e6::ac40:c525
2a00:1450:4001:800::2008
2a00:1450:4001:801::200e
2a00:1450:4001:808::2004
2a00:1450:4001:80b::2003
2a00:1450:4001:81e::2003
2a00:1450:4001:821::200a
2a00:1450:400c:c0c::9c
40.87.88.76
51.140.39.77
52.32.209.7
63.134.242.129
002aa681c3590abac310a75e8b8685cb85f0b2d71fcc0a90df0bb14ec3590dd4
00cb5467cd1232cc0358b03f57cdba0c37d8a4c74fc8949a5dc62ab36e803c5c
01a1568aa8f521444b98a0e182fb80ae4be3e78d04c9f54f6f2a56862fa53ab6
0b612f32a5ea492a7975ed975b6470c279f280a04ac4de1d027afe1c1e5923bb
104673f4859604362a18fc6294197d8fffb8cb24ad3211e92eb04f655e18cf4a
11e15f1d64a63cb498d0d42720a688ed15bf78393d8c460d695a110244c066e3
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137d7a5cdf8bb4cb16cc06d85672bf949a9a1701a64b53585992667c5667f3d2
16c15a877b85bcec4ebc3d05a369ef7be1ef6fa814502d8c30d71d4c57d7036c
1724e498648a06b3b219675dff7c922677a3e1eea41bbaed40242dcdec8bf8ec
18aa66c192cbef43a61b1398c292ae5c6c1d40d679428ee998b1c6bfaf61d75a
19c15cc50396c826c9b0faa7087e76f783b310a9c77a4e3a52d4d2f4de35b7ab
1afacb74eb1563aeaa2306dcb40f99f192b9f93b3e0c9bcd4826474db862d36b
1db21d816296e6939ba1f42962496e4134ae2b0081e26970864c40c6d02bb1df
1fbd06d98ff87713eb030669571c929ab75539f05252f04ae1df807c28b20e95
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27cabfb2446e0a8af3d904f2a6b5ed53503c91122c1cb74898aa6b47e77d1031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4b98d03b627054f8ca7145a6cc33205e04dc6b227ebbbb45f4ba564825aff43e
4f839895c72d6e642149091340c7c5dd6debc8b1bc171b5293412c220a8f11c2
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65ee3d2f940c63c057e1be2cc9b0edb9d8b7c38c0cd79aa90b53866964ec3518
66a557f1b3623caa94df4ecbb7252b25b413b1165d697359340162860f9fa539
68114526fe2e683a27fd18ef79c2b9408707712af99831574f533473c0b5822d
6cf468b995b63271e046677219e9b2af5103c6f63a19e43f7bdb8066d6900944
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6eefc13f4d9832e74173dea423bca495ceb7f4cbb888a19434d71a9bc0f69cb7
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822f1cc2b1ad36c72ede3dd7e33aa43a8f65557eba145da6334b5a0e88fa738a
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8a3820962c15d26c4cdc9eff4f8c66ed29f96e353b7893285cb14962d6a6956d
9419470c452c72ed37f21c9dc3602c9ca2040e549f99f3200dae8af61047b0d2
984d077f88ccdb3c80ce6ec56b9f6f3853f81568f9ec03b68b3c360e9f416144
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9ae26fdff0351c180d3c463d055fa4f7bcbf1c2b1e5d5672e4d94b10b06b27e2
9de0d24675d34b06af8a34918b566f94e8296d32228371766cbc15d8abc74195
a48a6e4b14fe55f750c0a3dfb5a6f4941bdc06af0aa542b90de25c30c2b4625c
a810c054f2faa8e65ab09d657438a872dd014a4702854343fd59a0d4bfeb99cd
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aa6093ae92ef933fc67b115b3f5e22f69f2fca61db60e1101197e5bc429a5c75
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ed662c5428af7fddda4ae5179f96af068dd1459f93c404414e9d27fb063b5df8
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f0b54b9608fac59ab5d7df9d983b5bd06898c3c52841685afb793a473b6e67dd
f138e95f181ccb0231d499396cc595d220fac84c7c2f8b7ae190921417097a95
f32c05e6736da6cae4b3b5d079014d3db3be854ec431b69843ba60b5c022e29b
f94c40827295309e660e47038ab6c021e897ec570d812298d3d475159ddc8596
fb15edbb8111d5b2b50516b808937c2687decf7ed02336caa25be0116c781c8a
fd7bb85eb2d6300525f8e3a5fef17a32d9652d6704af44247f230e3da00c46ba

www.egain.com Open in urlscan Pro 40.87.88.76 Public Scan

Summary

urlscan.io Verdict: No classification

Domain & IP information

Screenshot Live screenshot Full Image

Detected technologies

Page Statistics

100 Requests

100 %HTTPS

64 %IPv6

19 Domains

23 Subdomains

22 IPs

5 Countries

1888 kBTransfer

5508 kBSize

6 Cookies

22 Outgoing links

Redirected requests

100 HTTP transactions Everything HTML Script AJAX CSS Image Expand all 0 data transactions

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www.egain.com Open in urlscan Pro
40.87.88.76 Public Scan

Screenshot
Live screenshot

Full Image

100
Requests

100 %
HTTPS

64 %
IPv6

19
Domains

23
Subdomains

22
IPs

5
Countries

1888 kB
Transfer

5508 kB
Size

6
Cookies

100 HTTP transactions
0 data transactions