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Skip to main content Enable accessibility for visually impaired Open the accessibility menu Skip to content 757-220-4302 | 7138 Duffie Drive, Williamsburg, VA 23185 GET A FREE QUOTE Main Menu * HOME * ABOUT * SERVICES * FAQ’S * TESTIMONIALS * CONTACT * Search for: Search Keeping your business connected, 24 hours a day, 7 days a week Innovative Answering Service offers 24/7 call handling with immediate message delivery. We are HIPAA compliant and answer for a wide variety of industries. GET A QUOTE 24/7 Answering Service You Can Trust Innovative Answering Service is a local live answering service offering the very best in inbound business communications. We all know how important it is to make a great first impression. You don’t want a customer or potential client to endure long wait times, a busy signal or even an unanswered call. Learn more > OUR SERVICE AREAS Below are a few of the popular areas we service. We are not limited to these specific areas, we have nationwide capabilities. Middle Peninsula - Hampton Roads Williamsburg Yorktown Hampton Newport News Gloucester Poquoson South Side - Hampton Roads Virginia Beach Chesapeake Norfolk Suffolk Portsmouth Eastern Shore Isle of White Surry Northern Neck Peninsula Tappahannock Matthews Middlesex King & Queens RICHMOND AND SURROUNDING AREA Richmond Chesterfield Powhatan Mechanicsville West Point Charles City New Kent Petersburg “Dynamo Electric has used Innovative Answering Service for 18 years. We have found the service operators to be friendly to our customers and accommodating to our Service Manager’s needs. Management is great. We are happy customers.” PAUL BRINKLEY “Our company has been with IAS for over 30 years. The operators are very efficient , courteous and kind. My customers are like family to me and the operators value them the same. The management team is wonderful. IAS is an outstanding company and I would recommend them to anyone.” BOSWELL PLUMBING AND HEATING “In the twenty plus years Innovative Telephone Answering Service has handled our calls after hours or when the office staff is unavailable, we have received excellent customer service and results, and can highly recommend them to provide the same level of service for your company.” LAWSON ENTERPRISES, INCORPORATED “We have been using Innovative Answering Service for well over a decade now and have only good things to say. We always receive our messages in a timely and accurate way every single morning and they are extremely easy to communicate with. We just call them up and are almost never put on hold. I would recommend them to any business small or large in need of an answering service.” TOANO ANIMAL CLINIC “Innovative Answering Service has helped our small business tremendously. As our company has grown, Innovative Answering Service has been there to assist with our increased call volume. We love working with another local Williamsburg business that always provides the best customer service to us as well as to our clients. We feel lucky to have Innovative Answering Service as a part of our team!” LIZ HEATH “We have been using Innovative for our answering service needs for over 20 years and they have been great. They are professional and courtesy to our customers and vendors and they always call, fax and email us to make sure we have received our messages. Innovative is especially great with our programs we use after hours since we have 2 companies in one and it can be very confusing. We are a 24-7 service so they always make sure calls are going where they need to go with who is on call. They are great about us transferring the phones to them during lunch as well and for when we need to leave the office early for any reason. They have been a great company to work with over the years. We highly recommend them.” HALL CONSTRUCTION “Dynamo Electric has used Innovative Answering Service for 18 years. We have found the service operators to be friendly to our customers and accommodating to our Service Manager’s needs. Management is great. We are happy customers.” PAUL BRINKLEY “Our company has been with IAS for over 30 years. The operators are very efficient , courteous and kind. My customers are like family to me and the operators value them the same. The management team is wonderful. IAS is an outstanding company and I would recommend them to anyone.” BOSWELL PLUMBING AND HEATING “In the twenty plus years Innovative Telephone Answering Service has handled our calls after hours or when the office staff is unavailable, we have received excellent customer service and results, and can highly recommend them to provide the same level of service for your company.” LAWSON ENTERPRISES, INCORPORATED “We have been using Innovative Answering Service for well over a decade now and have only good things to say. We always receive our messages in a timely and accurate way every single morning and they are extremely easy to communicate with. We just call them up and are almost never put on hold. I would recommend them to any business small or large in need of an answering service.” TOANO ANIMAL CLINIC “Innovative Answering Service has helped our small business tremendously. As our company has grown, Innovative Answering Service has been there to assist with our increased call volume. We love working with another local Williamsburg business that always provides the best customer service to us as well as to our clients. We feel lucky to have Innovative Answering Service as a part of our team!” LIZ HEATH “We have been using Innovative for our answering service needs for over 20 years and they have been great. They are professional and courtesy to our customers and vendors and they always call, fax and email us to make sure we have received our messages. Innovative is especially great with our programs we use after hours since we have 2 companies in one and it can be very confusing. We are a 24-7 service so they always make sure calls are going where they need to go with who is on call. They are great about us transferring the phones to them during lunch as well and for when we need to leave the office early for any reason. They have been a great company to work with over the years. We highly recommend them.” HALL CONSTRUCTION “Dynamo Electric has used Innovative Answering Service for 18 years. We have found the service operators to be friendly to our customers and accommodating to our Service Manager’s needs. Management is great. We are happy customers.” PAUL BRINKLEY * 1 * 2 * 3 * 4 * 5 * 6 READY TO GET STARTED? REQUEST A FREE QUOTE TODAY! CONTACT US Phone: 757-220-4302 Address: 7138 Duffie Dr, Williamsburg, VA 23185 Fax: (757) 220-5756 QUICK LINKS * Home * About Us * Services * FAQ's * Contact Us * Privacy Policies * Website Accessibility WHY CHOOSE US * 24 hour call center * Family owned & operated * Emergency after hour call handling * Secure Messaging & HIPAA Compliant * Customized Web portal SUBSCRIBE NEWSLETTER Get latest updates and offers * Email Facebook Twitter © Innovative Answering Service. All rights reserved. Visit our sister company Kamco Services. Notifications