aerogarden.com Open in urlscan Pro
2606:4700::6812:385  Public Scan

Submitted URL: https://aerogardensupport.com/
Effective URL: https://aerogarden.com/contact-us/
Submission: On July 14 via automatic, source certstream-suspicious — Scanned from NL

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Germinating</a> for tips.</p>
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        <li>The email you used to place the order</li>
        <li>Billing zip code.</li>
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order is cancellable</a></p>
      <p>In the event that your order has already started on its journey, please review our <a href="https://aerogarden.com/on/demandware.store/Sites-Aerogarden-Site/en_US/Page-Show?cid=order-policies">return policy</a>.</p>
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      <p>We’re sorry you’re having trouble with your AeroGarden. Don’t worry - we’ll have you growing again in no time! All of our products are backed by a one-year warranty - we will just need a little bit of information to assist you better. </p>
      <ul>
        <li><b>Model number:</b> This can be found on the bottom of your AeroGarden. (If you have a Farm, it is underneath the light hood.) </li>
        <li><b>What’s keeping you from growing:</b> Describe the trouble you’re experiencing, along with any troubleshooting you’ve tried on your own and when the problem started.</li>
        <li><b>What’s growing:</b> if you have a harvest planted, please let us know which seed pods you'll need to restart your garden.</li>
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      <p>When you first start growing in an AeroGarden, you may have a lot of questions about what to expect. To help with this, we've compiled a few of the most common questions and answers in the <a href="https://aerogarden.com/faq.html">FAQ</a>
        and Inspiration sections of our website. If you've already visited the site and your question still isn’t answered, please fill out this form and let us know how we can help.</p>
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      <p class="c-email-signup__bottom__subscribe"> By subscribing, you are agreeing to receive emails with related tips, information and promotions marketed by AeroGarden, its affiliates, and select partners. See our Privacy Notice for what
        information we collect and your rights. *Discount redeemable only on http://www.aerogarden.com . Limit one use per transaction and cannot be combined with any other discount, coupon, sale, promotion, or any other offer. Discount given at time
        of purchase will be deducted from returned merchandise. AeroGarden reserves the right to extend, modify or discontinue this offer or change these terms at any time without notice. </p>
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CONTACT US

How can we help you grow? Please select from the options below so we can find
the right solution for you.



How can we help?
Please select... My seed pods aren't sprouting / germinating I need to check on
the status of an order I want to cancel an order I'm having issues with my
AeroGarden I want to start a return I have a general question I need assistance
with my Subscription Other

We know you’re excited to get growing, but remember that some seeds take longer
than others to get started. For more information, check out the article titled
My Seeds Aren’t Germinating for tips.

Click Here to Request Seed Pod Replacement

We know you’re excited to get growing! You can track the status of your order,
all you need is the following:

 * Order number
 * The email you used to place the order
 * Billing zip code.


Check Your Order Status

Because we begin processing orders as soon as they are submitted, it may not
always be possible to cancel your order.

Check to see if my order is cancellable

In the event that your order has already started on its journey, please review
our return policy.

We’re sorry you’re having trouble with your AeroGarden. Don’t worry - we’ll have
you growing again in no time! All of our products are backed by a one-year
warranty - we will just need a little bit of information to assist you better.

 * Model number: This can be found on the bottom of your AeroGarden. (If you
   have a Farm, it is underneath the light hood.)
 * What’s keeping you from growing: Describe the trouble you’re experiencing,
   along with any troubleshooting you’ve tried on your own and when the problem
   started.
 * What’s growing: if you have a harvest planted, please let us know which seed
   pods you'll need to restart your garden.


We want you to love what you ordered, but if you're not satisfied with your
AeroGarden purchase for any reason you may return your items for a refund within
30 days, no questions asked. (You will only need to cover the cost of return
shipping.)


If your inquiry doesn’t fall under any of the request types, please tell us how
we can help.


When you first start growing in an AeroGarden, you may have a lot of questions
about what to expect. To help with this, we've compiled a few of the most common
questions and answers in the FAQ and Inspiration sections of our website. If
you've already visited the site and your question still isn’t answered, please
fill out this form and let us know how we can help.


First Name

Last Name

Email
Invalid email address
Phone

Street

Apartment

City

Zip/Postal Code

Country US CA
State/Province

If you have an order number, please enter below

Order Number



Garden Model


How can we help you?







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what's fresh.

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By subscribing, you are agreeing to receive emails with related tips,
information and promotions marketed by AeroGarden, its affiliates, and select
partners. See our Privacy Notice for what information we collect and your
rights. *Discount redeemable only on http://www.aerogarden.com . Limit one use
per transaction and cannot be combined with any other discount, coupon, sale,
promotion, or any other offer. Discount given at time of purchase will be
deducted from returned merchandise. AeroGarden reserves the right to extend,
modify or discontinue this offer or change these terms at any time without
notice.




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