aerogarden.com
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Submitted URL: https://aerogardensupport.com/
Effective URL: https://aerogarden.com/contact-us/
Submission: On July 14 via automatic, source certstream-suspicious — Scanned from NL
Effective URL: https://aerogarden.com/contact-us/
Submission: On July 14 via automatic, source certstream-suspicious — Scanned from NL
Form analysis
4 forms found in the DOMName: simpleSearch — GET /search/
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<input class="form-control search-field" type="text" name="q" value="" placeholder="What are you looking for?" role="combobox" aria-describedby="search-assistive-text" aria-haspopup="listbox" aria-owns="search-results" aria-expanded="false"
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<button type="submit" name="search-button" class="fa fa-search" aria-label="Submit search keywords"></button>
<div class="suggestions-wrapper" data-url="/on/demandware.store/Sites-Aerogarden-Site/en_US/SearchServices-GetSuggestions?q=" role="listbox" id="search-results"></div>
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Name: simpleSearch — GET /search/
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<div class="row">
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<label class="form-control-label initialQuestion" for="00N3t00000GW27x">How can we help?</label><br>
<select class="form-control" id="00N3t00000GW27x" name="00N3t00000GW27x" title="Request type" onchange="updateCaseInfo()" required="">
<option disabled="" selcted="" value="">Please select...</option>
<option value="My seed pods aren't sprouting / germinating">My seed pods aren't sprouting / germinating</option>
<option value="I need to check on the status of an order">I need to check on the status of an order</option>
<option value="I want to cancel an order">I want to cancel an order</option>
<option value="I'm having issues with my AeroGarden">I'm having issues with my AeroGarden</option>
<option value="I want to start a return">I want to start a return</option>
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<div id="seedpodSelfServicePortalDiv" style="display:none" class="c-article-detail-content__wrap__text">
<p>We know you’re excited to get growing, but remember that some seeds take longer than others to get started. For more information, check out the article titled <a href="https://aerogarden.com/growing/my-seeds-aren-t-germinating.html">My Seeds Aren’t
Germinating</a> for tips.</p>
<a class="btn btn-primary btn-block" href="https://scotts.my.site.com/agseedsorders/s/" target="_blank" name="submit">Click Here to Request Seed Pod Replacement</a>
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<p>We know you’re excited to get growing! You can track the status of your order, all you need is the following:</p>
<ul>
<li>Order number</li>
<li>The email you used to place the order</li>
<li>Billing zip code.</li>
</ul>
<br>
<a class="btn btn-primary btn-block" href="https://aerogarden.com/order-track/">Check Your Order
Status</a>
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<div id="orderCancelDiv" style="display:none" class="row c-article-detail-content__wrap__text">
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<p>Because we begin processing orders as soon as they are submitted, it may not always be possible to cancel your order.</p>
<p><a class="btn btn-primary btn-block" href="https://aerogarden.com/order-history/">Check to see if my
order is cancellable</a></p>
<p>In the event that your order has already started on its journey, please review our <a href="https://aerogarden.com/on/demandware.store/Sites-Aerogarden-Site/en_US/Page-Show?cid=order-policies">return policy</a>.</p>
</div>
</div>
<div class="row" id="issuesContent" style="display:none">
<div class="col-sm-12">
<p>We’re sorry you’re having trouble with your AeroGarden. Don’t worry - we’ll have you growing again in no time! All of our products are backed by a one-year warranty - we will just need a little bit of information to assist you better. </p>
<ul>
<li><b>Model number:</b> This can be found on the bottom of your AeroGarden. (If you have a Farm, it is underneath the light hood.) </li>
<li><b>What’s keeping you from growing:</b> Describe the trouble you’re experiencing, along with any troubleshooting you’ve tried on your own and when the problem started.</li>
<li><b>What’s growing:</b> if you have a harvest planted, please let us know which seed pods you'll need to restart your garden.</li>
</ul>
<br>
</div>
</div>
<div class="row c-article-detail-content__wrap__text" id="returnsContent" style="display:none">
<div class="col-sm-12">
<p>We want you to love what you ordered, but if you're not satisfied with your AeroGarden purchase for any reason you may return your items for a refund within 30 days, no questions asked. (You will only need to cover the cost of return
shipping.) </p>
<br>
</div>
</div>
<div class="row c-article-detail-content__wrap__text" id="otherContent" style="display:none">
<div class="col-sm-12">
<p>If your inquiry doesn’t fall under any of the request types, please tell us how we can help.</p>
<br>
</div>
</div>
<div class="row c-article-detail-content__wrap__text" id="generalQuestionsContent" style="display:none">
<div class="col-sm-12">
<p>When you first start growing in an AeroGarden, you may have a lot of questions about what to expect. To help with this, we've compiled a few of the most common questions and answers in the <a href="https://aerogarden.com/faq.html">FAQ</a>
and Inspiration sections of our website. If you've already visited the site and your question still isn’t answered, please fill out this form and let us know how we can help.</p>
<br>
</div>
</div>
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<label class=" form-control-label" for="00N3t00000E41et">First Name</label>
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<label class=" form-control-label" for="phone">Phone</label>
<input class="form-control" type="tel" id="phone" maxlength="15" name="phone" placeholder="+12345678901" size="20">
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<p id="enterOrderNumNote" style="display:none;">If you have an order number, please enter below</p>
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<div class="c-email-signup__bottom">
<div class="content-asset">
<p class="c-email-signup__bottom__subscribe"> By subscribing, you are agreeing to receive emails with related tips, information and promotions marketed by AeroGarden, its affiliates, and select partners. See our Privacy Notice for what
information we collect and your rights. *Discount redeemable only on http://www.aerogarden.com . Limit one use per transaction and cannot be combined with any other discount, coupon, sale, promotion, or any other offer. Discount given at time
of purchase will be deducted from returned merchandise. AeroGarden reserves the right to extend, modify or discontinue this offer or change these terms at any time without notice. </p>
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Text Content
Skip to main content Skip to footer content Use Up and Down arrow keys to navigate search results. 0 0 Back Close × * Gardens * All Gardens * Sprout * Harvest Family * Bounty Family * Farm Family * Bundle & Save * Seed Kits * All Seed Kits * Herb Seed Kits * Veggie Seed Kits * Salad Seed Kits * Flower Seed Kits * MicroGreens * Custom Seed Kits * Grow Anything Seed Kits * Accessories * All Accessories * Seed Starting * Plant Food * Tending & Harvesting * Replacement Parts * Other * The Plant Shop * Houseplants * Low Maintenance Plants * Plants in Nursery Pots * Pet Friendly Plants * Large Plants * Shop All Houseplants * Grow Lights * All Lighting * Indoor Grow Lights * Houseplant Care & Accessories * Bundle & Save * Sale * Gifts * Community * Help * Contact Us * FAQ * Product Manuals * Show All Product Manuals * AeroGardens * Seed Kits * Accessories * Grow Lights * Login Use Up and Down arrow keys to navigate search results. Free Standard Shipping On Orders $50+ Up To 30% OFF Select Gardens w/ code BIGSUMMER Introducing The NEW AeroGarden App! Learn More & Download For Free! Previous Free Standard Shipping On Orders $50+ View All Up To 30% OFF Select Gardens w/ code BIGSUMMER View All Introducing The NEW AeroGarden App! Learn More & Download For Free! View All Free Standard Shipping On Orders $50+ View All Up To 30% OFF Select Gardens w/ code BIGSUMMER View All Introducing The NEW AeroGarden App! Learn More & Download For Free! View All Free Standard Shipping On Orders $50+ View All Next CONTACT US How can we help you grow? Please select from the options below so we can find the right solution for you. How can we help? Please select... My seed pods aren't sprouting / germinating I need to check on the status of an order I want to cancel an order I'm having issues with my AeroGarden I want to start a return I have a general question I need assistance with my Subscription Other We know you’re excited to get growing, but remember that some seeds take longer than others to get started. For more information, check out the article titled My Seeds Aren’t Germinating for tips. Click Here to Request Seed Pod Replacement We know you’re excited to get growing! You can track the status of your order, all you need is the following: * Order number * The email you used to place the order * Billing zip code. Check Your Order Status Because we begin processing orders as soon as they are submitted, it may not always be possible to cancel your order. Check to see if my order is cancellable In the event that your order has already started on its journey, please review our return policy. We’re sorry you’re having trouble with your AeroGarden. Don’t worry - we’ll have you growing again in no time! All of our products are backed by a one-year warranty - we will just need a little bit of information to assist you better. * Model number: This can be found on the bottom of your AeroGarden. (If you have a Farm, it is underneath the light hood.) * What’s keeping you from growing: Describe the trouble you’re experiencing, along with any troubleshooting you’ve tried on your own and when the problem started. * What’s growing: if you have a harvest planted, please let us know which seed pods you'll need to restart your garden. We want you to love what you ordered, but if you're not satisfied with your AeroGarden purchase for any reason you may return your items for a refund within 30 days, no questions asked. (You will only need to cover the cost of return shipping.) If your inquiry doesn’t fall under any of the request types, please tell us how we can help. When you first start growing in an AeroGarden, you may have a lot of questions about what to expect. To help with this, we've compiled a few of the most common questions and answers in the FAQ and Inspiration sections of our website. If you've already visited the site and your question still isn’t answered, please fill out this form and let us know how we can help. First Name Last Name Email Invalid email address Phone Street Apartment City Zip/Postal Code Country US CA State/Province If you have an order number, please enter below Order Number Garden Model How can we help you? JOIN OUR NEWSLETTER We're always adding to our collection so join our mailing list to keep tabs on what's fresh. Email Zip Submit By subscribing, you are agreeing to receive emails with related tips, information and promotions marketed by AeroGarden, its affiliates, and select partners. See our Privacy Notice for what information we collect and your rights. *Discount redeemable only on http://www.aerogarden.com . Limit one use per transaction and cannot be combined with any other discount, coupon, sale, promotion, or any other offer. Discount given at time of purchase will be deducted from returned merchandise. AeroGarden reserves the right to extend, modify or discontinue this offer or change these terms at any time without notice. * * * * * © 2023 AeroGarden. All rights reserved. SHOP * Today's Deals * Gardens * Grow Lights * Seed Kits * Accessories * Bundle & Save LEARN * Community * How it Works * Our Story * Setup Your AeroGarden * Ideas & Inspiration SUPPORT * Product Manuals * FAQ * Contact Us * Limited Warranty * Germination Guarantee * Order Status * Cancellations & Order Changes * Shipping & Returns -------------------------------------------------------------------------------- * Privacy Notice * Conditions of Use * About Cookies * About Interest Based Ads * Do Not Sell or Share My Personal Information * Accessibility Statement * California Privacy Notice * CA Transparency in Supply Chains © 2002-2023 AeroGarden. All rights reserved.