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www.norton.supportaus.com Open in urlscan Pro
15.236.214.87  Public Scan

Go To Rescan Add Verdict Report
URL: https://www.norton.supportaus.com/
Submission: On August 23 via automatic, source certstream-suspicious
 Behaviour Indicators
Similar DOM Content API
Verdicts

Summary

This website contacted 9 IPs in 3 countries across 7 domains to perform 30 HTTP transactions. The main IP is 15.236.214.87, located in Paris, France and belongs to AMAZON-02, US. The main domain is www.norton.supportaus.com.
TLS certificate: Issued by Let's Encrypt Authority X3 on August 12th 2020. Valid for: 3 months.
This is the only time www.norton.supportaus.com was scanned on urlscan.io!

urlscan.io Verdict: No classification

Domain & IP information

14    15.236.214.87 (Paris, France)

ASN16509 (AMAZON-02, US)
PTR: ec2-15-236-214-87.eu-west-3.compute.amazonaws.com
www.norton.supportaus.com
1    2a00:1450:4001:802::2008 (Frankfurt am Main, Germany)

ASN15169 (GOOGLE, US)
www.googletagmanager.com
1    2a00:1450:4001:817::200a (Frankfurt am Main, Germany)

ASN15169 (GOOGLE, US)
fonts.googleapis.com
1    2a00:1450:4001:81a::2003 (Frankfurt am Main, Germany)

ASN15169 (GOOGLE, US)
fonts.gstatic.com
2    2a00:1450:4001:801::200e (Frankfurt am Main, Germany)

ASN15169 (GOOGLE, US)
www.google-analytics.com
7    3.210.18.1 (Ashburn, United States)

ASN14618 (AMAZON-AES, US)
PTR: ec2-3-210-18-1.compute-1.amazonaws.com
tracking-v3.websitealive.com
1    2a00:1450:4001:81f::200a (Frankfurt am Main, Germany)

ASN15169 (GOOGLE, US)
ajax.googleapis.com
2    13.226.155.39 (Seattle, United States)

ASN16509 (AMAZON-02, US)
PTR: server-13-226-155-39.dus51.r.cloudfront.net
images.websitealive.com
Domain Requested by
14 www.norton.supportaus.com 1 redirects www.norton.supportaus.com
7 tracking-v3.websitealive.com www.norton.supportaus.com
tracking-v3.websitealive.com
ajax.googleapis.com
2 images.websitealive.com
2 www.google-analytics.com www.googletagmanager.com
www.norton.supportaus.com
1 ajax.googleapis.com tracking-v3.websitealive.com
1 fonts.gstatic.com fonts.googleapis.com
1 fonts.googleapis.com www.norton.supportaus.com
1 www.googletagmanager.com www.norton.supportaus.com
0 secure.livechatinc.com Failed www.norton.supportaus.com
0 cdn.livechatinc.com Failed www.norton.supportaus.com
30 10

This site contains links to these domains. Also see Links.

Domain
norton.supportaus.com
supportaus.com
us.norton.com
Subject Issuer Validity Valid
norton.supportaus.com
Let's Encrypt Authority X3		 2020-08-12 -
2020-11-10		 3 months crt.sh
*.google-analytics.com
GTS CA 1O1		 2020-08-11 -
2020-11-03		 3 months crt.sh
upload.video.google.com
GTS CA 1O1		 2020-08-11 -
2020-11-03		 3 months crt.sh
*.gstatic.com
GTS CA 1O1		 2020-08-11 -
2020-11-03		 3 months crt.sh
*.websitealive.com
Amazon		 2019-09-11 -
2020-10-11		 a year crt.sh

This page contains 2 frames:

Primary Page: https://www.norton.supportaus.com/
Frame ID: 30969302D116DC4C6028F4EF1E1A7B90
Requests: 29 HTTP requests in this frame

Frame: https://tracking-v3.websitealive.com/html/loading.htm
Frame ID: FB61044FBD04582AE3DB272000E63157
Requests: 1 HTTP requests in this frame

Screenshot
Live screenshot
Full Image

Detected technologies

Overall confidence: 100%
Detected patterns
  • headers server /(?:Apache(?:$|\/([\d.]+)|[^/-])|(?:^|\b)HTTPD)/i

Page Statistics

30
Requests

93 %
HTTPS

63 %
IPv6

7
Domains

10
Subdomains

9
IPs

3
Countries

420 kB
Transfer

602 kB
Size

3
Cookies

Redirected requests

There were HTTP redirect chains for the following requests:

Request Chain 14
  • https://www.norton.supportaus.com/images/arrow.png HTTP 301
  • https://www.norton.supportaus.com/

30 HTTP transactions

Resource
Path		 Size
x-fer		 Type
MIME-Type
Primary Request /
www.norton.supportaus.com/ 		9 KB
4 KB 		Document
General
Check archive.org
Download Go to
Full URL
https://www.norton.supportaus.com/
Protocol
HTTP/1.1
Security
TLS 1.3, , AES_128_GCM
Server
15.236.214.87 Paris, France, ASN16509 (AMAZON-02, US),
Reverse DNS
ec2-15-236-214-87.eu-west-3.compute.amazonaws.com
Software
Apache /
Resource Hash
a8d42a220bc824b88537439f580546fa7012d32d25a6093c622a436eb36b95e3

Request headers

Host
www.norton.supportaus.com
Connection
keep-alive
Pragma
no-cache
Cache-Control
no-cache
Upgrade-Insecure-Requests
1
User-Agent
Mozilla/5.0 (Macintosh; Intel Mac OS X 10_14_5) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/83.0.4103.61 Safari/537.36
Accept
text/html,application/xhtml+xml,application/xml;q=0.9,image/webp,image/apng,*/*;q=0.8,application/signed-exchange;v=b3;q=0.9
Sec-Fetch-Site
none
Sec-Fetch-Mode
navigate
Sec-Fetch-User
?1
Sec-Fetch-Dest
document
Accept-Encoding
gzip, deflate, br
Accept-Language
en-US
Upgrade-Insecure-Requests
1
User-Agent
Mozilla/5.0 (Macintosh; Intel Mac OS X 10_14_5) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/83.0.4103.61 Safari/537.36

Response headers

Date
Sun, 23 Aug 2020 14:40:26 GMT
Server
Apache
Last-Modified
Thu, 07 Nov 2019 08:46:29 GMT
Accept-Ranges
bytes
Vary
Accept-Encoding
Content-Encoding
gzip
Cache-Control
max-age=31536050
Content-Length
3747
Keep-Alive
timeout=5, max=100
Connection
Keep-Alive
Content-Type
text/html
style.css
www.norton.supportaus.com/css/ 		15 KB
3 KB 		Stylesheet
General
Check archive.org
Download Go to
Full URL
https://www.norton.supportaus.com/css/style.css
Requested by
Host: www.norton.supportaus.com
URL: https://www.norton.supportaus.com/
Protocol
HTTP/1.1
Security
TLS 1.3, , AES_128_GCM
Server
15.236.214.87 Paris, France, ASN16509 (AMAZON-02, US),
Reverse DNS
ec2-15-236-214-87.eu-west-3.compute.amazonaws.com
Software
Apache /
Resource Hash
a6e338de06bef7074f5e899a356b0e20ac5e88538ce5e4288b68e63fd8ec44a8

Request headers

Referer
https://www.norton.supportaus.com/
User-Agent
Mozilla/5.0 (Macintosh; Intel Mac OS X 10_14_5) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/83.0.4103.61 Safari/537.36

Response headers

Date
Sun, 23 Aug 2020 14:40:26 GMT
Content-Encoding
gzip
Last-Modified
Sat, 19 Oct 2019 08:47:58 GMT
Server
Apache
Vary
Accept-Encoding
Content-Type
text/css
Cache-Control
max-age=31536050
Connection
Keep-Alive
Accept-Ranges
bytes
Keep-Alive
timeout=5, max=99
Content-Length
3247
js
www.googletagmanager.com/gtag/ 		89 KB
35 KB 		Script
General
Check archive.org
Download Go to
Full URL
https://www.googletagmanager.com/gtag/js?id=UA-146150908-31
Requested by
Host: www.norton.supportaus.com
URL: https://www.norton.supportaus.com/
Protocol
H2
Security
TLS 1.3, , AES_128_GCM
Server
2a00:1450:4001:802::2008 Frankfurt am Main, Germany, ASN15169 (GOOGLE, US),
Reverse DNS
Software
Google Tag Manager /
Resource Hash
f53de5c99551c8ddab09609b27a5a5dd8256806cf68ab255dbb749d873087cef
Security Headers
Name Value
Strict-Transport-Security max-age=31536000; includeSubDomains
X-Xss-Protection 0

Request headers

Referer
https://www.norton.supportaus.com/
User-Agent
Mozilla/5.0 (Macintosh; Intel Mac OS X 10_14_5) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/83.0.4103.61 Safari/537.36

Response headers

date
Sun, 23 Aug 2020 14:40:26 GMT
content-encoding
br
vary
Accept-Encoding
status
200
alt-svc
h3-29=":443"; ma=2592000,h3-27=":443"; ma=2592000,h3-T050=":443"; ma=2592000,h3-Q050=":443"; ma=2592000,h3-Q046=":443"; ma=2592000,h3-Q043=":443"; ma=2592000,quic=":443"; ma=2592000; v="46,43"
content-length
35807
x-xss-protection
0
last-modified
Sun, 23 Aug 2020 12:00:00 GMT
server
Google Tag Manager
strict-transport-security
max-age=31536000; includeSubDomains
content-type
application/javascript; charset=UTF-8
access-control-allow-origin
*
cache-control
private, max-age=900
access-control-allow-credentials
true
access-control-allow-headers
Cache-Control
expires
Sun, 23 Aug 2020 14:40:26 GMT
logo.png
www.norton.supportaus.com/images/ 		1 KB
1 KB 		Image
General
Check archive.org
Download Go to Show image
Full URL
https://www.norton.supportaus.com/images/logo.png
Requested by
Host: www.norton.supportaus.com
URL: https://www.norton.supportaus.com/
Protocol
HTTP/1.1
Security
TLS 1.3, , AES_128_GCM
Server
15.236.214.87 Paris, France, ASN16509 (AMAZON-02, US),
Reverse DNS
ec2-15-236-214-87.eu-west-3.compute.amazonaws.com
Software
Apache /
Resource Hash
90511037523fb836d8a20822241de2d22ba0c617e2a0a27e934a63f1c9369d8a

Request headers

Referer
https://www.norton.supportaus.com/
User-Agent
Mozilla/5.0 (Macintosh; Intel Mac OS X 10_14_5) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/83.0.4103.61 Safari/537.36

Response headers

Date
Sun, 23 Aug 2020 14:40:26 GMT
Last-Modified
Thu, 19 Jul 2018 03:16:15 GMT
Server
Apache
Content-Type
image/png
Cache-Control
max-age=31536050
Connection
Keep-Alive
Accept-Ranges
bytes
Keep-Alive
timeout=5, max=98
Content-Length
1200
toggle.png
www.norton.supportaus.com/images/ 		321 B
595 B 		Image
General
Check archive.org
Download Go to Show image
Full URL
https://www.norton.supportaus.com/images/toggle.png
Requested by
Host: www.norton.supportaus.com
URL: https://www.norton.supportaus.com/
Protocol
HTTP/1.1
Security
TLS 1.3, , AES_128_GCM
Server
15.236.214.87 Paris, France, ASN16509 (AMAZON-02, US),
Reverse DNS
ec2-15-236-214-87.eu-west-3.compute.amazonaws.com
Software
Apache /
Resource Hash
a380ede4d344fcf2f206b758cd3320d5bf2144e57943340bd18c8bb896b6884b

Request headers

Referer
https://www.norton.supportaus.com/
User-Agent
Mozilla/5.0 (Macintosh; Intel Mac OS X 10_14_5) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/83.0.4103.61 Safari/537.36

Response headers

Date
Sun, 23 Aug 2020 14:40:26 GMT
Last-Modified
Thu, 19 Jul 2018 03:16:12 GMT
Server
Apache
Content-Type
image/png
Cache-Control
max-age=31536050
Connection
Keep-Alive
Accept-Ranges
bytes
Keep-Alive
timeout=5, max=97
Content-Length
321
disclaimer.png
www.norton.supportaus.com/images/ 		17 KB
18 KB 		Image
General
Check archive.org
Download Go to Show image
Full URL
https://www.norton.supportaus.com/images/disclaimer.png
Requested by
Host: www.norton.supportaus.com
URL: https://www.norton.supportaus.com/
Protocol
HTTP/1.1
Security
TLS 1.3, , AES_128_GCM
Server
15.236.214.87 Paris, France, ASN16509 (AMAZON-02, US),
Reverse DNS
ec2-15-236-214-87.eu-west-3.compute.amazonaws.com
Software
Apache /
Resource Hash
588e45fdd95164f78957b979fc74ed484fcb1578b7b9b981f7f36c20ed162acc

Request headers

Referer
https://www.norton.supportaus.com/
User-Agent
Mozilla/5.0 (Macintosh; Intel Mac OS X 10_14_5) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/83.0.4103.61 Safari/537.36

Response headers

Date
Sun, 23 Aug 2020 14:40:26 GMT
Last-Modified
Thu, 01 Nov 2018 07:06:14 GMT
Server
Apache
Content-Type
image/png
Cache-Control
max-age=31536050
Connection
Keep-Alive
Accept-Ranges
bytes
Keep-Alive
timeout=5, max=100
Content-Length
17727
f.png
www.norton.supportaus.com/images/ 		773 B
1 KB 		Image
General
Check archive.org
Download Go to Show image
Full URL
https://www.norton.supportaus.com/images/f.png
Requested by
Host: www.norton.supportaus.com
URL: https://www.norton.supportaus.com/
Protocol
HTTP/1.1
Security
TLS 1.3, , AES_128_GCM
Server
15.236.214.87 Paris, France, ASN16509 (AMAZON-02, US),
Reverse DNS
ec2-15-236-214-87.eu-west-3.compute.amazonaws.com
Software
Apache /
Resource Hash
584b317d593f0622995f829984459a8ba0fdf35eccd36f7d6135b32eca7e42b4

Request headers

Referer
https://www.norton.supportaus.com/
User-Agent
Mozilla/5.0 (Macintosh; Intel Mac OS X 10_14_5) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/83.0.4103.61 Safari/537.36

Response headers

Date
Sun, 23 Aug 2020 14:40:26 GMT
Last-Modified
Thu, 19 Jul 2018 03:16:12 GMT
Server
Apache
Content-Type
image/png
Cache-Control
max-age=31536050
Connection
Keep-Alive
Accept-Ranges
bytes
Keep-Alive
timeout=5, max=100
Content-Length
773
t.png
www.norton.supportaus.com/images/ 		820 B
1 KB 		Image
General
Check archive.org
Download Go to Show image
Full URL
https://www.norton.supportaus.com/images/t.png
Requested by
Host: www.norton.supportaus.com
URL: https://www.norton.supportaus.com/
Protocol
HTTP/1.1
Security
TLS 1.3, , AES_128_GCM
Server
15.236.214.87 Paris, France, ASN16509 (AMAZON-02, US),
Reverse DNS
ec2-15-236-214-87.eu-west-3.compute.amazonaws.com
Software
Apache /
Resource Hash
96c535d5af0127a9275abd51f9d2b10cadd215fe5772599de0cf48c53830850c

Request headers

Referer
https://www.norton.supportaus.com/
User-Agent
Mozilla/5.0 (Macintosh; Intel Mac OS X 10_14_5) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/83.0.4103.61 Safari/537.36

Response headers

Date
Sun, 23 Aug 2020 14:40:26 GMT
Last-Modified
Thu, 19 Jul 2018 03:16:12 GMT
Server
Apache
Content-Type
image/png
Cache-Control
max-age=31536050
Connection
Keep-Alive
Accept-Ranges
bytes
Keep-Alive
timeout=5, max=100
Content-Length
820
in.png
www.norton.supportaus.com/images/ 		914 B
1 KB 		Image
General
Check archive.org
Download Go to Show image
Full URL
https://www.norton.supportaus.com/images/in.png
Requested by
Host: www.norton.supportaus.com
URL: https://www.norton.supportaus.com/
Protocol
HTTP/1.1
Security
TLS 1.3, , AES_128_GCM
Server
15.236.214.87 Paris, France, ASN16509 (AMAZON-02, US),
Reverse DNS
ec2-15-236-214-87.eu-west-3.compute.amazonaws.com
Software
Apache /
Resource Hash
8cadb0a964097ee7dd1b1c884e046456eacab2254e328e055258acad90d28780

Request headers

Referer
https://www.norton.supportaus.com/
User-Agent
Mozilla/5.0 (Macintosh; Intel Mac OS X 10_14_5) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/83.0.4103.61 Safari/537.36

Response headers

Date
Sun, 23 Aug 2020 14:40:26 GMT
Last-Modified
Thu, 19 Jul 2018 03:16:12 GMT
Server
Apache
Content-Type
image/png
Cache-Control
max-age=31536050
Connection
Keep-Alive
Accept-Ranges
bytes
Keep-Alive
timeout=5, max=100
Content-Length
914
g.png
www.norton.supportaus.com/images/ 		959 B
1 KB 		Image
General
Check archive.org
Download Go to Show image
Full URL
https://www.norton.supportaus.com/images/g.png
Requested by
Host: www.norton.supportaus.com
URL: https://www.norton.supportaus.com/
Protocol
HTTP/1.1
Security
TLS 1.3, , AES_128_GCM
Server
15.236.214.87 Paris, France, ASN16509 (AMAZON-02, US),
Reverse DNS
ec2-15-236-214-87.eu-west-3.compute.amazonaws.com
Software
Apache /
Resource Hash
bd99d0dc651b73b9258a7c018d6f516a648dc4c495c7f2faadd6c52aec7e01a2

Request headers

Referer
https://www.norton.supportaus.com/
User-Agent
Mozilla/5.0 (Macintosh; Intel Mac OS X 10_14_5) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/83.0.4103.61 Safari/537.36

Response headers

Date
Sun, 23 Aug 2020 14:40:26 GMT
Last-Modified
Thu, 19 Jul 2018 03:16:11 GMT
Server
Apache
Content-Type
image/png
Cache-Control
max-age=31536050
Connection
Keep-Alive
Accept-Ranges
bytes
Keep-Alive
timeout=5, max=99
Content-Length
959
you.png
www.norton.supportaus.com/images/ 		698 B
972 B 		Image
General
Check archive.org
Download Go to Show image
Full URL
https://www.norton.supportaus.com/images/you.png
Requested by
Host: www.norton.supportaus.com
URL: https://www.norton.supportaus.com/
Protocol
HTTP/1.1
Security
TLS 1.3, , AES_128_GCM
Server
15.236.214.87 Paris, France, ASN16509 (AMAZON-02, US),
Reverse DNS
ec2-15-236-214-87.eu-west-3.compute.amazonaws.com
Software
Apache /
Resource Hash
546233f36e15d44aad1e51cfcaf1ae900584abe59d470fcd526123d48939fc0a

Request headers

Referer
https://www.norton.supportaus.com/
User-Agent
Mozilla/5.0 (Macintosh; Intel Mac OS X 10_14_5) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/83.0.4103.61 Safari/537.36

Response headers

Date
Sun, 23 Aug 2020 14:40:26 GMT
Last-Modified
Thu, 19 Jul 2018 03:16:12 GMT
Server
Apache
Content-Type
image/png
Cache-Control
max-age=31536050
Connection
Keep-Alive
Accept-Ranges
bytes
Keep-Alive
timeout=5, max=99
Content-Length
698
css
fonts.googleapis.com/ 		2 KB
670 B 		Stylesheet
General
Check archive.org
Download Go to
Full URL
https://fonts.googleapis.com/css?family=Open+Sans
Requested by
Host: www.norton.supportaus.com
URL: https://www.norton.supportaus.com/
Protocol
H2
Security
TLS 1.3, , AES_128_GCM
Server
2a00:1450:4001:817::200a Frankfurt am Main, Germany, ASN15169 (GOOGLE, US),
Reverse DNS
Software
ESF /
Resource Hash
a8252492db56de6a43a1e52010746aa4b09c216f522dfaa82a62169a811e3405
Security Headers
Name Value
Strict-Transport-Security max-age=31536000
X-Content-Type-Options nosniff
X-Frame-Options SAMEORIGIN
X-Xss-Protection 0

Request headers

Referer
https://www.norton.supportaus.com/
User-Agent
Mozilla/5.0 (Macintosh; Intel Mac OS X 10_14_5) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/83.0.4103.61 Safari/537.36

Response headers

strict-transport-security
max-age=31536000
content-encoding
gzip
x-content-type-options
nosniff
status
200
alt-svc
h3-29=":443"; ma=2592000,h3-27=":443"; ma=2592000,h3-T050=":443"; ma=2592000,h3-Q050=":443"; ma=2592000,h3-Q046=":443"; ma=2592000,h3-Q043=":443"; ma=2592000,quic=":443"; ma=2592000; v="46,43"
x-xss-protection
0
last-modified
Sun, 23 Aug 2020 12:58:17 GMT
server
ESF
date
Sun, 23 Aug 2020 14:40:26 GMT
x-frame-options
SAMEORIGIN
content-type
text/css; charset=utf-8
access-control-allow-origin
*
cache-control
private, max-age=86400, stale-while-revalidate=604800
timing-allow-origin
*
link
<https://fonts.gstatic.com>; rel=preconnect; crossorigin
expires
Sun, 23 Aug 2020 14:40:26 GMT
tracking.js
cdn.livechatinc.com/ 		0
0
banner.jpg
www.norton.supportaus.com/images/ 		266 KB
266 KB 		Image
General
Check archive.org
Download Go to Show image
Full URL
https://www.norton.supportaus.com/images/banner.jpg
Requested by
Host: www.norton.supportaus.com
URL: https://www.norton.supportaus.com/css/style.css
Protocol
HTTP/1.1
Security
TLS 1.3, , AES_128_GCM
Server
15.236.214.87 Paris, France, ASN16509 (AMAZON-02, US),
Reverse DNS
ec2-15-236-214-87.eu-west-3.compute.amazonaws.com
Software
Apache /
Resource Hash
34136a4c22145235ea056c881fe73d8ab1c469eb86729e141579bea35c452672

Request headers

Referer
https://www.norton.supportaus.com/css/style.css
User-Agent
Mozilla/5.0 (Macintosh; Intel Mac OS X 10_14_5) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/83.0.4103.61 Safari/537.36

Response headers

Date
Sun, 23 Aug 2020 14:40:26 GMT
Last-Modified
Mon, 12 Nov 2018 08:38:59 GMT
Server
Apache
Content-Type
image/jpeg
Cache-Control
max-age=31536050
Connection
Keep-Alive
Accept-Ranges
bytes
Keep-Alive
timeout=5, max=100
Content-Length
272136
icon-list.png
www.norton.supportaus.com/images/ 		580 B
854 B 		Image
General
Check archive.org
Download Go to Show image
Full URL
https://www.norton.supportaus.com/images/icon-list.png
Requested by
Host: www.norton.supportaus.com
URL: https://www.norton.supportaus.com/css/style.css
Protocol
HTTP/1.1
Security
TLS 1.3, , AES_128_GCM
Server
15.236.214.87 Paris, France, ASN16509 (AMAZON-02, US),
Reverse DNS
ec2-15-236-214-87.eu-west-3.compute.amazonaws.com
Software
Apache /
Resource Hash
0dfd81a0aab54b750030e2850180b995fee52d6776f81b665ff2410094aa73a8

Request headers

Referer
https://www.norton.supportaus.com/css/style.css
User-Agent
Mozilla/5.0 (Macintosh; Intel Mac OS X 10_14_5) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/83.0.4103.61 Safari/537.36

Response headers

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Server
Apache
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Apache
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Request headers

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collect
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365 B 		Image
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https://www.google-analytics.com/r/collect?v=1&_v=j83&a=672285806&t=pageview&_s=1&dl=https%3A%2F%2Fwww.norton.supportaus.com%2F&ul=en-us&de=UTF-8&dt=Official%20Norton%20%7C%20Contact%20Support%20%7C%20Phone%20Number%20Australia&sd=24-bit&sr=1600x1200&vp=1600x1200&je=0&_u=IEBAAUAB~&jid=831911665&gjid=1757251042&cid=1884189981.1598193627&tid=UA-146150908-31&_gid=1869836783.1598193627&_r=1&gtm=2ou8c0&z=921623639
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Referer
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Response headers

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x-content-type-options
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Requested by
Host: www.norton.supportaus.com
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URL: https://tracking-v3.websitealive.com/3.0/?objectref=c1&groupid=22943&websiteid=0
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nginx/1.8.1
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Express
Vary
Accept-Encoding
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chunked
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keep-alive
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URL: https://tracking-v3.websitealive.com/js/tracking_v4.2.min.js
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wsa_tracking.css
tracking-v3.websitealive.com/css/ 		829 B
668 B 		Stylesheet
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URL: https://ajax.googleapis.com/ajax/libs/jquery/1.10.2/jquery.min.js
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https://tracking-v3.websitealive.com/html/loading.htm
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Request headers

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tracking-v3.websitealive.com
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keep-alive
Pragma
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no-cache
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672 B 		Script
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https://tracking-v3.websitealive.com/api/1.0/getvisitor?objectref=c1&groupid=22943&websiteid=0&alive_guid=290d1b2d-67f8-5ee0-da08-d60df2556e90&enable_tracking=Y&dl=https%3A%2F%2Fwww.norton.supportaus.com%2F&dt=Official%20Norton%20%7C%20Contact%20Support%20%7C%20Phone%20Number%20Australia&rf=&wsa_custom_str=^^^^&callback=jQuery110202021004566566107_1598193627587&_=1598193627588
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HTTP/1.1
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2 KB 		Image
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https://images.websitealive.com/images/hosted/default/tab_bar_close_350.png
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HTTP/1.1
Security
TLS 1.2, ECDHE_RSA, AES_128_GCM
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Response headers

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pollvisitor
tracking-v3.websitealive.com/api/1.0/ 		149 B
517 B 		Script
General
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https://tracking-v3.websitealive.com/api/1.0/pollvisitor?objectref=c1&groupid=22943&websiteid=0&alive_guid=290d1b2d-67f8-5ee0-da08-d60df2556e90&session_id=148105907&action=pollvisitor&dl=https%3A%2F%2Fwww.norton.supportaus.com%2F&dt=Official%20Norton%20%7C%20Contact%20Support%20%7C%20Phone%20Number%20Australia&rf=&callback=jQuery110202021004566566107_1598193627587&_=1598193627589
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Sun, 23 Aug 2020 14:40:28 GMT
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nginx/1.8.1
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Express
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131
tab_bar_orange.png
images.websitealive.com/images/hosted/default/ 		2 KB
3 KB 		Image
General
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https://images.websitealive.com/images/hosted/default/tab_bar_orange.png
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HTTP/1.1
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TLS 1.2, ECDHE_RSA, AES_128_GCM
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Sun, 23 Aug 2020 10:12:39 GMT
Via
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tracking-v3.websitealive.com/api/1.0/ 		149 B
517 B 		Script
General
Check archive.org
Download Go to
Full URL
https://tracking-v3.websitealive.com/api/1.0/pollvisitor?objectref=c1&groupid=22943&websiteid=0&alive_guid=290d1b2d-67f8-5ee0-da08-d60df2556e90&session_id=148105907&action=pollvisitor&dl=https%3A%2F%2Fwww.norton.supportaus.com%2F&dt=Official%20Norton%20%7C%20Contact%20Support%20%7C%20Phone%20Number%20Australia&rf=&callback=jQuery110202021004566566107_1598193627587&_=1598193627590
Requested by
Host: ajax.googleapis.com
URL: https://ajax.googleapis.com/ajax/libs/jquery/1.10.2/jquery.min.js
Protocol
HTTP/1.1
Security
TLS 1.2, ECDHE_RSA, AES_128_GCM
Server
3.210.18.1 Ashburn, United States, ASN14618 (AMAZON-AES, US),
Reverse DNS
ec2-3-210-18-1.compute-1.amazonaws.com
Software
nginx/1.8.1 / Express
Resource Hash
9cdf0f016f0b849b8287230bf39287621461e4e08e27d87e8633ecd9d7c44159

Request headers

Referer
https://www.norton.supportaus.com/
User-Agent
Mozilla/5.0 (Macintosh; Intel Mac OS X 10_14_5) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/83.0.4103.61 Safari/537.36

Response headers

Date
Sun, 23 Aug 2020 14:40:36 GMT
Content-Encoding
gzip
etag
W/"-493575335"
Server
nginx/1.8.1
X-Powered-By
Express
Vary
Accept-Encoding
Content-Type
application/json
access-control-allow-origin
*
charset
utf8
Connection
keep-alive
access-control-allow-headers
Origin, X-Requested-With, Content-Type, Accept, Authorization
Content-Length
131

Failed requests

These URLs were requested, but there was no response received. You will also see them in the list above.

Domain
cdn.livechatinc.com
URL
http://cdn.livechatinc.com/tracking.js
Domain
secure.livechatinc.com
URL
http://secure.livechatinc.com/licence/8316161/script_data.js?t=1489577216733&referrer=&url=http%3A%2F%2Fnorton.supportaus.com%2F&params=&jsonp=__lc_data_148812

Verdicts & Comments Add Verdict or Comment

129 JavaScript Global Variables

These are the non-standard "global" variables defined on the window object. These can be helpful in identifying possible client-side frameworks and code.

object| trustedTypes function| gtag object| dataLayer object| google_tag_manager function| wsa_include_js object| google_tag_data string| GoogleAnalyticsObject function| ga object| gaplugins object| gaGlobal object| gaData string| global_trackingConfigJSON string| objectref string| groupid string| websiteid string| visitor_window_url string| wsa_custom_str string| survey_ids string| survey_values string| loginname string| loginemail string| loginphone string| loginquestion string| rf string| dl string| dt string| global_login_variables boolean| global_is_triggered string| global_trigger_proactive_id number| global_trigger_proactive_window_websiteid string| global_trigger_department_id_select number| global_trigger_delay string| global_trigger_proactive_type string| global_trigger_app string| global_trigger_auto_start_chat string| global_trigger_router_type string| global_trigger_open_in_dock string| global_trigger_operator_id number| global_session_pages_visited string| global_logged_in string| global_ipdeny_lsm string| global_alive_guid string| global_base_url string| global_api_url string| global_api_params object| js boolean| enable_ada number| pollRefreshObject number| stopTrackerObject undefined| global_proactive_timer boolean| global_log_console number| global_jquery_status function| logConsole function| initializeAliveTracker function| killstopTracking function| stopTracker function| startTracker function| pollVisitor function| getWindowChatURLDock function| getWindowChatURL function| showDockIconDesktop function| showDockIcon function| minimizeDock function| minimizeProactive function| loadWindow function| maximizeWindow function| minimizeWindow function| wsa_open_chat function| setCustomization function| setWidgetPositions function| triggerEngine function| UA_triggerCheck function| triggerGo function| runTriggers function| fireProactive_P1 function| fireProactive_P2 function| fireProactive_P3 function| setClick function| getLastClick_LaunchWindow function| proactiveStart function| proactiveEnd function| maximize_embed function| embedHTMLCSS function| showGlobalConsole function| guid function| s4 function| setCookie function| getCookie object| isMobile function| $ function| jQuery string| global_embed_appearance number| global_embed_alivechat_enabled number| global_embed_alivedial_enabled number| global_embed_department_id string| global_embed_dockoropen string| global_embed_image string| global_embed_image_alert string| global_embed_image_close_window string| global_dock_appearance_mobile string| global_sms_phone_number string| global_image_dock_mobile string| global_sms_message number| global_visitor_timeout string| global_enable_tracking string| global_embed_position number| global_embed_icon_position_top number| global_embed_icon_position_leftright string| global_window_transparent number| global_window_width number| global_window_height number| global_window_top number| global_window_leftright number| global_window_border_size string| global_window_border_color string| global_window_shadow string| global_window_slideout number| global_window_icon_close_top number| global_window_icon_close_leftright undefined| jQuery110202021004566566107_1598193627587 string| global_status string| global_session_id string| global_embedded_chat_session_id string| global_operator_id string| global_department_id string| global_start_method object| footprint_array number| global_session_pagesvisited string| global_trigger_proactive_request_id

3 Cookies

Domain/Path Name / Value
.supportaus.com/ Name: _gid
Value: GA1.2.1869836783.1598193627
.supportaus.com/ Name: _gat_gtag_UA_146150908_31
Value: 1
.supportaus.com/ Name: _ga
Value: GA1.2.1884189981.1598193627

Indicators

This is a term in the security industry to describe indicators such as IPs, Domains, Hashes, etc. This does not imply that any of these indicate malicious activity.

ajax.googleapis.com
cdn.livechatinc.com
fonts.googleapis.com
fonts.gstatic.com
images.websitealive.com
secure.livechatinc.com
tracking-v3.websitealive.com
www.google-analytics.com
www.googletagmanager.com
www.norton.supportaus.com
cdn.livechatinc.com
secure.livechatinc.com
13.226.155.39
15.236.214.87
2a00:1450:4001:801::200e
2a00:1450:4001:802::2008
2a00:1450:4001:817::200a
2a00:1450:4001:81a::2003
2a00:1450:4001:81f::200a
3.210.18.1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