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 * Services
    * Business
       * Business Consulting
       * Internet Marketing
       * IT Sales / Procurement
       * Reputation Marketing
       * Virtual CIO / CTO
       * Web Design
   
    * Technology
       * Cloud Hosting, IaaS and SaaS
       * IT Consulting
       * Linux Consulting
       * Managed IT Services
       * Microsoft 365 Backup
       * Network Security
       * Remote IT Support
       * Software Development
       * Windows Consulting

 * Industries
    * Accounting & Finance
    * Advertising & Marketing
    * Agriculture
    * Architecture & Engineering
    * Biotechnology
    * Construction
    * Education
    * Healthcare
    * Legal
    * Logistics & Transportation
    * Manufacturing
    * Non-Profit
    * Property Management
    * Real Estate
    * Small-Medium Businesses
    * Utilities

 * Testimonials
 * About Us
 * Blog
 * Contact Us
 * Pay Invoice

 * Services
   * Business
     * Business Consulting
     * Internet Marketing
     * IT Sales / Procurement
     * Reputation Marketing
     * Virtual CIO / CTO
     * Web Design
   * Technology
     * Cloud Hosting, IaaS and SaaS
     * IT Consulting
     * Linux Consulting
     * Managed IT Services
     * Microsoft 365 Backup
     * Network Security
     * Remote IT Support
     * Software Development
     * Windows Consulting
 * Industries
   * Accounting & Finance
   * Advertising & Marketing
   * Agriculture
   * Architecture & Engineering
   * Biotechnology
   * Construction
   * Education
   * Healthcare
   * Legal
   * Logistics & Transportation
   * Manufacturing
   * Non-Profit
   * Property Management
   * Real Estate
   * Small-Medium Businesses
   * Utilities
 * Testimonials
 * About Us
 * Blog
 * Contact Us
 * Pay Invoice


REMOTE CONTROL FOR YOUR PCS AND SERVERS.




ON-SITE AND REMOTE IT SUPPORT

Design2Web offers remote IT support to businesses in BC, all over Canada and the
United States. In addition, we support employees working from home.

After providing us with mutual verbal or electronic consent, we securely connect
to your PC or server over the Internet to correct technical issues. We support
computers running the following operating systems: Linux, macOS, Solaris,
Windows, Windows Server and UNIX.

Did you know that 80% to 90% of technology and technical support can be done
remotely?

Remote IT support minimizes technician travel time and increases your
operational efficiency by drastically reducing resolution time.

Levels of technical support we provide include: tier 1 (basic), tier 2
(in-depth), tier 3 (expert) and tier 4 (external vendor support).

We remotely manage PCs, servers, VoIP phones and other networked endpoints for
our business clients using redundant, Gigabit Internet connectivity.

We support small businesses and medium-sized organizations ranging from 3 to 500
users.

Let us be your magic IT support button.

Common tasks we perform remotely:

Application installation and configuration
Data backup and restore
Email configuration and Microsoft 365 migration
Linux server administration and management
Linux patches and updates
Malware, spyware and ransomware removal
Windows Server administration, monitoring and maintenance
Technical support and troubleshooting
Web server configuration
Windows update installation


BENEFITS OF REMOTE SUPPORT:

COST-EFFECTIVE

One flat, hourly rate for remote assistance during or after working hours,
billable in 15-minute increments.

EFFICIENT

We can fix a problem within minutes that may otherwise require an on-site visit.

FAST RESPONSE TIME

Need it done now? We can usually fix a problem while you are still on the phone.

FLEXIBILITY

We can connect after hours to minimize interruptions during employee working
hours.

MULTITASKING

We can work on multiple PCs at your office simultaneously to save on support
costs.

NO GEOGRAPHIC RESTRICTIONS

We can connect to any PC or server anywhere in the world.

PROACTIVE MAINTENANCE

We can see and fix issues (or risks) before they become problems.

SECURE, ENCRYPTED CONNECTIONS

All remote support sessions are made using military-grade, 256-bit AES encrypted
connections.


SCHEDULE YOUR FREE CONSULTATION NOW.



Contact Us


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Design2Web provides managed IT services and software development services to
small and medium businesses in BC, including Abbotsford, Aldergrove, Chilliwack,
Coquitlam, Langley, Mission, Squamish, Surrey, Vancouver, Whistler and White
Rock. We also service clients in the United States.


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CONTACT US

604-425-1407
hello@design2web.ca
#322, 4-32465 South Fraser Way, Abbotsford, BC V2T 0C7

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