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ANNOUNCING GENERAL AVAILABILITY OF STARTREE THIRDEYE FOR REAL-TIME ANOMALY
DETECTION

ByWritten byMadhumita Mantri

May 9, 20244 minutes read

Today marks a significant milestone for StarTree as we announce the General
Availability of StarTree ThirdEye, our state-of-the-art anomaly detection
solution. Designed to empower businesses with real-time insights, StarTree
ThirdEye is the culmination of relentless innovation, deep industry expertise,
and a commitment to operational excellence.

Large enterprise users of StarTree ThirdEye, including Just Eat Takeaway, have
reported significant improvements. ThirdEye users have reduced anomaly detection
times from over hours to minutes, achieving an impressive 95% accuracy. This
translates to 10-20% cost savings through faster problem resolution and greater
operational efficiency.


WHAT IS STARTREE THIRDEYE?



In an era where data velocity and volume are exponential, traditional anomaly
detection tools fall short. StarTree ThirdEye is an application that runs on top
of StarTree Cloud and watches for deviations in your mission-critical business
operations. It allows you to spot real-time fluctuations in your key metrics,
perform root-cause analysis, and respond immediately. Built on the powerful
foundation of StarTree Cloud and Apache Pinot, StarTree ThirdEye unlocks growth
opportunities and enhances operational monitoring and anomaly detection across
the organization across product, business, and engineering domains with an
automated, democratized, and self-service user experience.








HOW DOES STARTREE THIRDEYE WORK?

Connect to data, visualize recommendations, select an algorithm, “auto-tune”,
apply filters to eliminate noise, create an alert, schedule, and notify.

StarTree ThirdEye uses data science and statistical methods to determine whether
an event falls within expected values or is an anomaly. For example, it can look
back at historical data to see if a certain real-time fluctuation in behavior
falls within a predicted trend based on the effects of seasonality. This
provides greater accuracy than simple minimum or maximum threshold values that
other alert systems offer and minimizes annoying and distracting false positive
results.



Once you have determined if an event was an actual anomaly, ThirdEye enables you
to see which dimensions are most likely to have influenced that anomaly and then
perform root cause analysis. Is the anomaly impacting a certain application
platform (mobile, web) or operating system, or is it found across the board? Is
it limited to a geographic location or demographic? This allows you to correlate
the anomaly to the most relevant underlying factors that produced it.

From there you can send alerts however and to whoever you need, whether those
are downstream systems or teams of humans responsible for real-time response.

READ MORE ON HOW STARTREE THIRDEYE WORKS


THE JOURNEY: FROM MVP TO MARKET LEADER

The journey of StarTree ThirdEye from a Minimum Viable Product (MVP) to an
industry-leading platform has been driven by real-world success stories. Across
FinTech, Logistics, Retail, and E-commerce, companies have leveraged StarTree
ThirdEye for enhanced real-time monitoring and root-cause analysis,
demonstrating its impact on operational efficiency and decision-making.

Here’s a timeline showing the journey of ThirdEye, from early wins to general
availability:




STARTREE THIRDEYE’S KEY MILESTONES SINCE 2022

StarTree ThirdEye has achieved several key milestones since 2022, showing the
continuous development and improvement of ThirdEye capabilities. We can expect
even more innovation in this field as we move forward.




THIRDEYE'S KEY FEATURES AND INNOVATIONS

ThirdEye offers a variety of features to provide a fast, flexible, and intuitive
experience for users. Key features and innovations include:

 * Reduced time for detection

 * Data analyzer

 * Dimension recommender

 * Applied science

 * Anomaly detection scenarios

 * Notifications and reduced time to resolution

 * User interface

 * Interactive root cause analysis

Learn more in the chart below:




FEATURE


DESCRIPTION


REDUCED TIME FOR DETECTION [LEARN MORE]

Connects to real-time and historical data sources at scale, detecting anomalies
with a point-and-click experience.

"With StarTree ThirdEye's rapid anomaly detection, we catch fraudulent
transaction patterns hours, sometimes even days, sooner than before, minimizing
potential losses." - Risk Analytics, FinTech Company


DATA ANALYZER

Analyzes time-series data at scale with dimension-level granularity on Apache
Pinot, enabling sub-second response time for aggregate queries and outlier
detection.


DIMENSION RECOMMENDER [LEARN MORE]

Intelligently suggests the most relevant dimensions for analysis, streamlining
the anomaly identification process and enabling faster, more accurate insights.

"The Dimension Recommender is a lifesaver! It helps us pinpoint relevant data
points instantly, streamlining our analysis for faster insights on customer
spending and churn." - Lead Data Platform Engineer, Food Delivery Company



APPLIED SCIENCE

Runs and fine-tunes anomaly detection models on time-series data with a
low-code/no-code experience, eliminating the need for coding and data pipeline
maintenance.

"StarTree ThirdEye's advanced algorithms stay a step ahead in identifying subtle
shifts within our payment gateway data, helping us ensure a seamless user
experience." - Data Science Manager, FinTech Company


ANOMALY DETECTION SCENARIOS

Supports multiple time-series anomaly patterns like stable, uptrending,
seasonality, and regular spikes.


NOTIFICATIONS AND REDUCED TIME TO RESOLUTION
[LEARN MORE]

An interactive UI for root cause analysis, offering actionable insights and a
heatmap of dimensions contributing to metrics spikes or drops.

“I love the customizable notification system in StarTree ThirdEye. It pinpoints
unusual activity in our sales transactions, allowing for quick action to protect
revenue fulfillment." - Sales Operations Director, eCommerce Company



USER INTERFACE
[LEARN MORE]

User-friendly interface for easy setup and use with a point-and-click,
low-code/no-code experience.

"I was worried about onboarding the wider team, but StarTree ThirdEye's
intuitive interface had everyone up and running in no time." - Sr Director
Engineering, Fintech Company



INTERACTIVE ROOT CAUSE ANALYSIS
[LEARN MORE]

Empowers users to investigate real-time data anomalies deeply, uncovering
underlying causes like technical glitches or campaign issues, enabling rapid and
informed decision-making.

“StarTree ThirdEye allows us to be on top of our core metrics and instantly find
out the root cause of data anomalies due to its strong Root Cause Analysis
feature.” - Central Analytics Team at JET (JustEat Takeaway.com)



CUSTOMIZATION AND FLEXIBILITY



Allows users to customize algorithms and parameters, and build custom apps via
APIs for specific business use cases.


SUPPORT AND DOCUMENTATION

Includes comprehensive documentation and StarTree community Slack support.

"The StarTree ThirdEye support team is exceptionally responsive! Their
documentation is clear and easily searchable, which has saved us valuable time."
- Data Analyst, eCommerce Company





ANOMALY DETECTION USE CASES ACROSS INDUSTRIES

Anomaly detection can be applied to use cases across industries, including:

 * Real-time monitoring and anomaly detection

 * Fraud detection and prevention

 * Data quality and system health

 * Online shopping and retailers

 * Financial services

 * Online ordering and delivery services

 * Social media and community platforms




USE CASE


DESCRIPTION


REAL-TIME MONITORING AND ANOMALY DETECTION

Track key performance indicators (KPIs) in real-time to identify trends for
unlocking actionable insights across business, product, application, and time
series metrics.


FRAUD DETECTION AND PREVENTION

Monitor fraudulent activity, protecting the business and customers.


DATA QUALITY AND SYSTEM HEALTH

Ensure data accuracy and system performance for reliable decision-making and
seamless operations.


ONLINE SHOPPING AND RETAILERS

Monitor conversion rates and order spikes/drops; analyze trends.


FINANCIAL SERVICES

Detect fraud; monitor transaction failure rates and stock trends.


ONLINE ORDERING AND DELIVERY SERVICES

Track unexpected delays and order cancellations; monitor delivery routes.



SOCIAL MEDIA AND COMMUNITY PLATFORMS

Measure spikes/dips in DAU/MAU, site responsiveness, and user engagement.





WHAT’S NEXT FOR STARTREE THIRDEYE?

Looking ahead, StarTree ThirdEye will continue to push the boundaries of anomaly
detection with features like automated data quality improvements, GenAI-powered
alerts, and enriched notification workflows. Our roadmap is a testament to our
commitment to innovation, driven by the feedback and needs of our global
customer base.

Upcoming ThirdEye features for 2024 and beyond include:




FEATURE


DESCRIPTION


AUTOMATED DATA QUALITY

Fix bad data with automated data profiling insights and anomaly detection to
eliminate noise/false alarms from bad data.


GENAI SMART ALERTS

Alert recommendations using Generative AI to learn the historical data pattern
and applied business context in massive and live data.


GENAI RCA

Root cause analysis with correlated metrics analysis and improved storytelling
in simple English using GenAI.


COMPOSITE ALERTS

Single click multiple alert monitoring.


ENRICHED NOTIFICATIONS AND WORKFLOWS

Customize notifications and build automated workflows for deeper integrations
with the ecosystem.




EXPERIENCE THE FUTURE OF ANOMALY DETECTION TODAY

The General Availability of StarTree ThirdEye is not just a milestone for us;
it's an invitation for businesses worldwide to redefine what’s possible in
anomaly detection. With a focus on innovation, efficiency, and actionable
insights, StarTree ThirdEye is ready to transform, respond to the data, and
provide actionable insights to confidently make decisions.

The StarTree ThirdEye journey continues with a relentless focus on innovation. 
Join us as we push the boundaries of anomaly detection and empower businesses to
make data-driven decisions with confidence.

Start your free trial, or contact us today to schedule a personalized demo and
see how StarTree ThirdEye can revolutionize your business!

StarTree ThirdEye



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