www.grandandtoy.com Open in urlscan Pro
8.42.203.11  Public Scan

Submitted URL: https://public-usa.mkt.dynamics.com/api/orgs/5d892fc4-c48e-ee11-8174-002248282d14/r/dCSwFqbiRUqhuMQI3QdDlxIAAAA?target={%22TargetUrl...
Effective URL: https://www.grandandtoy.com/en/sites/core/privacy-policy.aspx?cmp=EMUNVRSLPRIVACYEN&utm_source=Dynamics%20365%20Customer%20I...
Submission: On October 22 via api from CA — Scanned from CA

Form analysis 6 forms found in the DOM

POST /Header/ChangeLocation

<form action="/Header/ChangeLocation" class="location-form" method="post">
  <p class="instructions"> Enter your postal code or Sign in to receive the best value in your area. </p>
  <div class="postal-1">
    <label for="postal-1" class="sr-only">First three characters of postal code.</label>
    <input id="webPostalCodeFirst3Char" maxlength="3" name="PostalCode.First3Chars" type="text" value="">
  </div>
  <div class="postal-2">
    <label for="postal-2" class="sr-only">Last three letters of postal code.</label>
    <input id="webPostalCodeLast3Char" maxlength="3" name="PostalCode.Last3Chars" type="text" value="">
  </div>
  <div class="submit-button">
    <button id="postalCodeWebChangeBtn" class="btn btn-primary">Submit</button>
  </div>
</form>

POST /Header/Search

<form action="/Header/Search" class="location-form main-searchBar" method="post" novalidate="novalidate">
  <div class="site-header-search sticky-search ">
    <div class="search-input" role="search">
      <div class="search-standing-offer-btn">
        <button class="btn btn-dropdown" onclick="return false;"><span id="SearchModeText">All Products</span></button>
        <ul class="dropdown-menu">
          <li>
            <a href="#" class="search-standing-offer-option" data-search-mode="AllProducts" data-search-mode-text="All Products">
                                            All Products
                                        </a>
          </li>
          <li>
            <a href="#" class="search-standing-offer-option" data-search-mode="StandingOffer" data-search-mode-text="Standing Offer">
                                            Standing Offer and Supply Arrangement Products
                                        </a>
          </li>
        </ul>
      </div>
      <input data-val="true" data-val-required="SearchMode is required." id="SearchMode" name="SearchMode" type="hidden" value="AllProducts">
      <input autocomplete="off" class="search-input-field search-input-sticky" id="site-wide-search" name="TextSearch" placeholder="Search by Keyword or Product" type="text" value="">
      <button class="search-input-reset" type="reset" id="site-wide-clear-search"><i class="fa-light fa-times-circle" aria-hidden="true"></i></button>
      <button class="search-input-submit" type="submit" id="site-wide-search-submit"><i class="fa-light fa-magnifying-glass" aria-hidden="true"></i></button>
    </div>
  </div>
</form>

POST /Header/ChangeLocation

<form action="/Header/ChangeLocation" class="location-form" method="post">
  <p class="instructions"> Enter your postal code or Sign in to receive the best value in your area. </p>
  <div class="postal-1">
    <label for="postal-1" class="sr-only"> First three characters of postal code. </label>
    <input id="mobilePostalCodeFirst3Char" maxlength="3" name="PostalCode.First3Chars" type="text" value="">
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  <div class="postal-2">
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    <input id="mobilePostalCodeLast3Char" maxlength="3" name="PostalCode.Last3Chars" type="text" value="">
  </div>
  <div class="submit-button">
    <button id="postalcodemobilechangebtn" class="btn btn-primary" type="submit"> Submit </button>
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</form>

POST /Header/Search

<form action="/Header/Search" class="location-form" method="post">
  <div class="site-header-search" id="search-toggle">
    <div class="mobile-search ">
      <div class="search-standing-offer-btn">
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          <li>
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                                        All Products
                                    </a>
          </li>
          <li>
            <a href="#" class="search-standing-offer-option" data-search-mode="StandingOffer" data-search-mode-text="Standing Offer">
                                        Standing Offer and Supply Arrangement Products
                                    </a>
          </li>
        </ul>
      </div>
      <div class="search-input" role="search">
        <input class="search-input-field search-input-mobile" id="site-small-search" name="TextSearch" placeholder="Search by Keyword or Product" type="text" value="">
        <button class="search-input-reset" type="reset" id="site-small-clear-search"><i class="fa-light fa-times-circle"></i></button>
        <button class="search-input-submit" type="submit" id="site-small-search-submit"><i class="fa-light fa-magnifying-glass"></i></button>
      </div>
    </div>
  </div>
</form>

POST /Header/ChangeLocation

<form action="/Header/ChangeLocation" class="location-form" method="post">
  <p class="instructions"> Enter your postal code or Sign in to receive the best value in your area. </p>
  <div class="postal-1">
    <label for="postal-1" class="sr-only"> First three characters of postal code. </label>
    <input id="mobilePostalCodeFirst3Char" maxlength="3" name="PostalCode.First3Chars" type="text" value="">
  </div>
  <div class="postal-2">
    <label for="postal-2" class="sr-only"> Last three letters of postal code. </label>
    <input id="mobilePostalCodeLast3Char" maxlength="3" name="PostalCode.Last3Chars" type="text" value="">
  </div>
  <div class="submit-button">
    <button id="postalcodemobilechangebtn" class="btn btn-primary" type="submit"> Submit </button>
  </div>
</form>

POST /Footer/Subscribe

<form action="/Footer/Subscribe" class="location-form" method="post"></form>

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      * Post-It & Sticky Notes
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GRAND & TOY WEBSITE PRIVACY POLICY


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Grand & Toy respects the privacy of our customer. This Privacy Policy describes
our privacy practices for the websites where it is posted. This includes mobile
websites, text programs and applications. It also applies to information we
collect in other places offline. Your personal information is collected, used,
and disclosed by Grand & Toy only in accordance with this Privacy Policy and
applicable privacy laws. Personal information is defined as information about an
identifiable individual, with the exception of business contact information such
as a job title or work-related telephone number or address.

We collect personal information about you only when you knowingly provide it,
for example when you sign up for an account or order a product online, and
through automated means, for example when you browse one of our websites. By
using Grand & Toy's websites, you consent to our collection, use, and disclosure
of the information you provide, as set out in this Privacy Policy.


1. INFORMATION COLLECTED AND PURPOSES

In the course of our business, we may collect personal information from you. We
only collect personal information that is necessary to provide you with our
various services. Wherever possible, we indicate both mandatory and optional
fields. 

We collect personal information about you:

 * When you contact us (by email, telephone, mail, through our Site chat tool,
   or in person), we may collect your name, email address, address and telephone
   number. This information enables us to provide the information or services
   you have requested and to communicate with you regarding your request.
 * When you register an account with us if you want to purchase a Grand & Toy
   product online. When you register, Grand & Toy will ask for your name and
   contact details, as well as a username and password that you will use to log
   in during future visits. You may also want to provide credit card information
   to pay for items you order online in the future. If you opt to do so, your
   payment information will be tokenized and stored securely by our service
   provider.
 * When you purchase a product or service, we collect information necessary to
   process your order, and supply any items you purchase. In some cases, this
   involves sharing your information with a third-party service provider (an
   agent or contractor) for the purpose of fulfilling your order and providing
   you with the information, products or services you have requested.  
 * When you subscribe to our mailing list, we will collect your name and email
   address in order to send you promotional emails about our activities and
   promotions that may be of interest to you. You may choose to change your
   preferences by following the "unsubscribe" link provided at the end of the
   email or communication you receive. We use this information to provide
   information about current and future products and services or other
   developments concerning our business. 
 * If you use our job application feature to apply for a job posting or an
   unsolicited application, we will collect your name, email address and any
   other information you provide, including your employment history. We use this
   information to evaluate and respond to your application.
 * When you visit our websites, we automatically use your IP-based location to
   provide stock information and delivery estimates. We automatically collect
   information about you using site analytics and cookies. Cookies are pieces of
   information sent to your computer or other similar device you use to access
   the Internet, for example a smartphone, tablet or other mobile device, when
   you visit a website, which store and sometimes track information about your
   use of the site. For more information, please see the section on Website
   Usage Information below. 

Generally, personal information about you will be collected directly from you.
However, we may collect personal information from third parties, to the extent
permitted by law. We may also collect personal information in order to comply
with applicable legal and regulatory requirements, or for other purposes
permitted by law. We do not collect personal information for other purposes,
except with the consent of the individual concerned.


2. HOW IS YOUR INFORMATION USED OR DISCLOSED? 

In addition to managing your account and maintaining responsible commercial
relations with you, Grand & Toy collects, uses and discloses your personal
information for the following purposes:

 * To complete a transaction when you have requested our products or services
   (credit card numbers are used only for payment processing and fraud
   protection);
 * To provide delivery estimates and stock information and to enable delivery of
   goods
 * To understand and respond to our customers' needs and requests;
 * To communicate with you generally and manage our relationship with you;
 * To recommend Grand & Toy products and services that we believe will be of
   interest to you;
 * To process and keep track of orders and transactions, and to report back to
   you;
 * To train our staff to efficiently fill orders and otherwise respond to web
   requests;
 * To prevent or investigate a breach of contract, a data security breach, a
   violation of Grand & Toy's policies and procedures, or a suspected or
   confirmed contravention of the law; 
 * To use data analytics to improve our website, products/services, marketing,
   customer relationships and experiences, to customize your experience with us,
   and to look at site trends and customer interests;
 * To administer and address problems with the Sites, our business, or our
   services (including trouble shooting, data analysis, testing, system
   maintenance, support and hosting of data)
 * To protect the security or integrity of the websites and our business, and to
   detect and prevent fraud; 
 * To meet legal and regulatory requirements.

We use or disclose personal information only as reasonably necessary to
facilitate the purposes listed above. In providing you with our products and
services, we may share personal information with third-party service providers
performing functions on our behalf, including providers of IT services, delivery
services, payment processing services, call centre services, hosting services,
website analytics or marketing services. Should a third-party be involved in
Grand & Toy business activities that requires viewing, processing, or otherwise
accessing individual personal information, those persons will be bound by
agreements to maintain the privacy of Grand & Toy customers.

An example of such sharing is when Grand & Toy transmits credit card clearing
information to a third party service provider for the purposes of charging or
refunding credit cards of Grand & Toy customers. Information transferred during
this business operation is transmitted using a secure link employing industry
standard security protocols. Only the credit card number, such information as is
required to verify the validity of the credit card number, and the transaction
amount is transmitted.

We do not sell, rent, or trade your personal information to other organizations
or companies without your explicit consent.


3. WEBSITE USAGE INFORMATION

Site Analytics

Grand & Toy logs certain technical information from your computer's Web browser
when you visit us on the Internet. This information includes your IP address (a
number that is automatically assigned to your computer by your Internet Service
Provider), the address of the website you are coming from, the amount of time
you spend visiting our website, when you visit us, the pages visited, the
operating system and Web browser software you use, and, if you link to us
through a search engine, the keywords you used to find our website.

The logs may contain transactional information that can be accessed only by
Grand & Toy and its trusted service providers, and are used solely to track
visits to our site, improve its content and layout, make shopping
recommendations and customize the web experience. Grand & Toy will only attempt
to link the logs to identifiable individuals if that is necessary for
investigating a data security breach, a breach of contract, a violation of Grand
& Toy's policies and procedures, or a contravention of the laws.

Cookies

A cookie is a small text file containing a unique identification number that is
transferred from a website to the hard drive of your computer. This unique
number identifies your computer to Grand & Toy whenever you visit the Grand &
Toy website. Cookies help facilitate users' ongoing access to and use of a
particular site. Since cookies are only text files, they cannot run on your
computer, search your computer for other information or transmit any information
to anyone. We do not use super cookies or beacons that allow cross website
tracking.

We will not attempt to link or match this anonymous technical data with
personally identifiable information, unless we (or our service providers) have
obtained your consent or in accordance with applicable law. 

To help serve you better, Grand & Toy sends a cookie to your computer in order
to:

 a. Help us remember who you are so that Grand & Toy can tailor information to
    suit your preferences. Grand & Toy uses cookies to store and sometimes track
    information about our users' activities on the Grand & Toy website, for
    example, the pages you visit most or your preferred language.
 b. Store your selections when you are shopping online. The most common cause of
    items disappearing from your shopping cart is when cookies are either not
    supported or disabled.
 c. Measure traffic patterns. Without cookies, it could be difficult for Grand &
    Toy to know that certain services are more popular than others. This
    information also helps us to understand how we can serve you better.

Cookies help us know whether or not users have seen particular content. Most
browsers are initially set up to accept cookies. If you prefer, you can reset
your browser either to notify you when you have received a cookie, or to refuse
to accept cookies. You should understand that while Grand & Toy does not require
you to use cookies, certain areas of the website will not function properly if
you set your browser to not accept cookies.


4. VIDEO SURVEILLANCE

Grand & Toy may use video surveillance in and around our customer fulfillment
centres, our delivery vehicles and other locations for the safety of our
associates and any visitors to our buildings, and to protect against theft,
vandalism, damage to property and fraud. The recorded images of our customers
are viewed only when required. Any video images recorded are destroyed when they
are no longer required for business or legal purposes. You can contact us or
otherwise communicate your privacy concerns by emailing us at
privacy@grandandtoy.com.


5. KEEPING YOUR INFORMATION SECURE

We will maintain the confidentiality of your information and it will only be
used in accordance with this Policy or applicable laws. Our internal practices
help protect your privacy by limiting employee access to and use of personal
information. 

Grand & Toy strives to provide a secure online environment for the transmission
of personal information such as credit card details, contact information,
usernames, and passwords. For Grand & Toy's account application forms and online
store, security is provided by internationally recognized encryption protocols
(a Secure Socket Layer using 256-bit encryption). When you set up an account or
make a purchase, all of your information is collected within a secure page and
encrypted while being transmitted to Grand & Toy's servers. Once your
information reaches us, we have physical, organizational, and technical controls
in place to keep your information secure. 

We take the protection of personal information very seriously, and are prepared
to take appropriate and timely action in the event of an incident involving your
personal information, in accordance with applicable privacy laws.

You are also responsible for maintaining the security of your account username
and password. Grand & Toy is not responsible for any loss that you might suffer
as a result of the use of your password by a third party. If you have reason to
believe that your interaction with us is no longer secure (for example, if you
feel that the security of your account has been compromised), let us know
immediately by emailing us at privacy@grandandtoy.com. We will do everything we
can to assist (for example, cancel your account).


6. MARKETING COMMUNICATIONS

Periodically we may use e-mail as a way to keep in touch with you. However, we
do not send "spam" (unsolicited commercial electronic messages). If you agree to
receive e-mail communications from us, every e-mail message we send to you will
include an e-mail address to which you may respond in order to remove your name
and e-mail address from our list. We will do the same with your mailing address
and telephone number, upon request.


7. CROSS-BORDER TRANSFER OF INFORMATION

We will store personal information on our internal servers or with service
providers. Personal information collected about you may be stored and/or
processed outside of your jurisdiction of residence, including in the United
States. Our service providers may also store and process personal information
outside your jurisdiction. Grand & Toy continues to have exclusive control over
such data, however, when information is stored or processed outside your
jurisdiction, it may be subject to the laws of, and accessible by, legal
authorities in those other jurisdictions. We ensure that our service providers
comply with all applicable privacy laws, and implement contractual clauses
imposing obligations on them. For more information about our data processing
abroad, please contact us at privacy@grandandtoy.com. 


8. THIRD PARTY WEBSITES

This Privacy Policy discloses the privacy practices for our websites. However,
our websites may contain links to other sites. These linked sites are not under
Grand & Toy 's control and we are not responsible for the privacy or security
practices or the contents of any such linked site. We provide such links only as
a convenience, and the inclusion of a link on our websites does not imply
endorsement of the linked site by Grand & Toy. We encourage you to read the
privacy policies and statements of all websites you visit, especially if you
share any personal information.


9. CHANGES TO THIS PRIVACY POLICY

We reserve the right to change this Privacy Policy, and any of our policies or
procedures concerning the handling of personal information, without prior
notice. You can determine when this Privacy Policy came into effect by referring
to the "Last Updated Date" at the bottom of this page. Any changes to our
Privacy Policy will become effective upon posting of the revised Privacy Policy
on the Internet. Use of Grand & Toy websites following such changes constitutes
your acceptance of the Privacy Policy in effect. We encourage you to bookmark
this page and to periodically review it to ensure familiarity with the most
current version of our Privacy Policy.


10. RETENTION OF YOUR INFORMATION

Personal information that we collect, access, or process will be retained only
as long as necessary for the fulfilment of the purposes for which it was
collected, unless otherwise provided in agreements between you and Grand & Toy
Limited or as required or authorized by law.


11. YOUR RIGHTS IN RELATION TO YOUR INFORMATION

In order to better serve you, we wish to remind you of the your responsibility,
when signing up an account, to provide accurate, current and complete
information about yourself and by so doing, you agree not to misrepresent your
identity. We appreciate your help in keeping your personal information
up-to-date and accurate. You have the right to access, verify, amend and correct
your personal information collected by us. To review, verify, correct or update
your personal information, we invite you to contact our Privacy Officer using
the contact information provided at the end of this Privacy Policy. 

In some cases, applicable laws may require us to refuse to provide you with
access to some or all of the personal information we hold about you, or which we
may have destroyed, erased or made anonymous in accordance with our legal
record-keeping obligations and best practices to ensure privacy. If we are
unable to provide you with access to your personal information, we will inform
you of the reasons, subject to any legal or regulatory restrictions.

You have the right to withdraw your consent to the collection, use and
disclosure of your personal information, or request the deletion of the personal
information we hold about you, at any time upon reasonable notice, subject to
any legal or contractual requirements. However, if consent is refused or
withdrawn, we may not be able to provide certain services. We will explain the
consequences of deleting your information or withdrawing your consent once we
have received your request in order to assist you in your decision.


12. CONTACTING GRAND & TOY PRIVACY OFFICER

By providing this Privacy Policy, Grand & Toy pledges its continued commitment
to protecting the information you entrust us with. We regularly review our
information-handling practices to ensure that we are abiding by this Privacy
Policy. If you have concerns about Grand & Toy 's information-handling
practices, please contact us. Your concerns will be addressed promptly.

By mail: 
Privacy Officer - Grand & Toy Ltd.
200 Aviva Park Drive
Vaughan, Ontario, L4L 9C7

By email: 
privacy@grandandtoy.com

Last updated: June 1, 2024

 


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