www.egain.com Open in urlscan Pro
13.82.107.234 Public Scan

Go To Rescan
Add Verdict Report

URL:
https://www.egain.com/knowledge-management-customer-service-covid-era/?utm_source=1on1&utm_medium=email&utm_campaign=k...
Submission: On November 25 via manual (November 25th 2022, 4:41:04 pm UTC) from US — Scanned from DE

Summary HTTP 102 Redirects Links 18 Behaviour Indicators

Summary

This website contacted 30 IPs in 4 countries across 22 domains to perform 102 HTTP transactions. The main IP is 13.82.107.234, located in Tappahannock, United States and belongs to MICROSOFT-CORP-MSN-AS-BLOCK, US. The main domain is www.egain.com. The Cisco Umbrella rank of the primary domain is 193372.
TLS certificate: Issued by Go Daddy Secure Certificate Authority... on January 20th 2022. Valid for: a year.

This is the only time www.egain.com was scanned on urlscan.io!

urlscan.io Verdict: No classification

Domain & IP information

	IP Address	AS Autonomous System
41	13.82.107.234 13.82.107.234	8075 (MICROSOFT...) (MICROSOFT-CORP-MSN-AS-BLOCK)
4	2a00:1450:400... 2a00:1450:4001:831::200a	15169 (GOOGLE) (GOOGLE)
7	2a00:1450:400... 2a00:1450:4001:803::2008	15169 (GOOGLE) (GOOGLE)
2	2a02:6ea0:c70... 2a02:6ea0:c700::10	60068 (CDN77 ^_^) (CDN77 ^_^)
2	65.9.66.17 65.9.66.17	16509 (AMAZON-02) (AMAZON-02)
2	54.229.238.74 54.229.238.74	16509 (AMAZON-02) (AMAZON-02)
1	2606:4700::68... 2606:4700::6810:a852	13335 (CLOUDFLAR...) (CLOUDFLARENET)
3	2620:1ec:c11:... 2620:1ec:c11::200	8068 (MICROSOFT...) (MICROSOFT-CORP-MSN-AS-BLOCK)
1	2600:9000:205... 2600:9000:2057:d200:1f:f723:6fc0:93a1	16509 (AMAZON-02) (AMAZON-02)
2	34.120.220.80 34.120.220.80	396982 (GOOGLE-CL...) (GOOGLE-CLOUD-PLATFORM)
3	2a00:1450:400... 2a00:1450:4001:806::2003	15169 (GOOGLE) (GOOGLE)
1	2a02:6ea0:c70... 2a02:6ea0:c700::19	60068 (CDN77 ^_^) (CDN77 ^_^)
3	2a00:1450:400... 2a00:1450:4001:82b::200e	15169 (GOOGLE) (GOOGLE)
1	2a00:1450:400... 2a00:1450:4001:80b::2002	15169 (GOOGLE) (GOOGLE)
2	2001:4860:480... 2001:4860:4802:32::36	15169 (GOOGLE) (GOOGLE)
6	2600:1f14:f4:... 2600:1f14:f4:7d01:d320:3b34:331c:cd99	16509 (AMAZON-02) (AMAZON-02)
1	2606:4700::68... 2606:4700::6812:3eb	13335 (CLOUDFLAR...) (CLOUDFLARENET)
1	18.66.122.75 18.66.122.75	16509 (AMAZON-02) (AMAZON-02)
3	2a00:1450:400... 2a00:1450:4001:827::2004	15169 (GOOGLE) (GOOGLE)
3	2a00:1450:400... 2a00:1450:4001:810::2003	15169 (GOOGLE) (GOOGLE)
2	2a00:1450:400... 2a00:1450:400c:c08::9a	15169 (GOOGLE) (GOOGLE)
2 3	50.16.233.167 50.16.233.167	14618 (AMAZON-AES) (AMAZON-AES)
1	52.49.92.250 52.49.92.250	16509 (AMAZON-02) (AMAZON-02)
1	35.244.174.68 35.244.174.68	15169 (GOOGLE) (GOOGLE)
1	54.145.152.25 54.145.152.25	14618 (AMAZON-AES) (AMAZON-AES)
1	2a02:26f0:350... 2a02:26f0:3500:16::215:14a0	20940 (AKAMAI-ASN1) (AKAMAI-ASN1)
2	2606:4700::68... 2606:4700::6811:915b	13335 (CLOUDFLAR...) (CLOUDFLARENET)
2	2600:9000:225... 2600:9000:2251:8200:2:53b2:240:93a1	16509 (AMAZON-02) (AMAZON-02)
3 3	2620:1ec:21::14 2620:1ec:21::14	8068 (MICROSOFT...) (MICROSOFT-CORP-MSN-AS-BLOCK)
1	13.107.42.14 13.107.42.14	8068 (MICROSOFT...) (MICROSOFT-CORP-MSN-AS-BLOCK)
1	2606:4700:440... 2606:4700:4400::ac40:9197	13335 (CLOUDFLAR...) (CLOUDFLARENET)
102	30

41 13.82.107.234 (Tappahannock, United States)

ASN8075 (MICROSOFT-CORP-MSN-AS-BLOCK, US)

www.egain.com	Domain lookup VirusTotal SecurityTrails crt.sh Censys Domaintools

4 2a00:1450:4001:831::200a (Frankfurt am Main, Germany)

ASN15169 (GOOGLE, US)

fonts.googleapis.com	Domain lookup VirusTotal SecurityTrails crt.sh Censys Domaintools

7 2a00:1450:4001:803::2008 (Frankfurt am Main, Germany)

ASN15169 (GOOGLE, US)

www.googletagmanager.com	Domain lookup VirusTotal SecurityTrails crt.sh Censys Domaintools

2 2a02:6ea0:c700::10 (Frankfurt am Main, Germany)

ASN60068 (CDN77 ^_^, GB)

cdn.printfriendly.com	Domain lookup VirusTotal SecurityTrails crt.sh Censys Domaintools

2 65.9.66.17 (United States)

ASN16509 (AMAZON-02, US)
PTR: server-65-9-66-17.fra56.r.cloudfront.net

hd.egain.com	Domain lookup VirusTotal SecurityTrails crt.sh Censys Domaintools

2 54.229.238.74 (Dublin, Ireland)

ASN16509 (AMAZON-02, US)
PTR: ec2-54-229-238-74.eu-west-1.compute.amazonaws.com

analytics.analytics-egain.com	Domain lookup VirusTotal SecurityTrails crt.sh Censys Domaintools

1 2606:4700::6810:a852 (United States)

ASN13335 (CLOUDFLARENET, US)

ws.zoominfo.com	Domain lookup VirusTotal SecurityTrails crt.sh Censys Domaintools

3 2620:1ec:c11::200 (United States)

ASN8068 (MICROSOFT-CORP-MSN-AS-BLOCK, US)

bat.bing.com	Domain lookup VirusTotal SecurityTrails crt.sh Censys Domaintools

1 2600:9000:2057:d200:1f:f723:6fc0:93a1 (United States)

ASN16509 (AMAZON-02, US)

sc.lfeeder.com	Domain lookup VirusTotal SecurityTrails crt.sh Censys Domaintools

2 34.120.220.80 (Kansas City, United States)

ASN396982 (GOOGLE-CLOUD-PLATFORM, US)
PTR: 80.220.120.34.bc.googleusercontent.com

cdn.dreamdata.cloud	Domain lookup VirusTotal SecurityTrails crt.sh Censys Domaintools

3 2a00:1450:4001:806::2003 (Frankfurt am Main, Germany)

ASN15169 (GOOGLE, US)

fonts.gstatic.com	Domain lookup VirusTotal SecurityTrails crt.sh Censys Domaintools

1 2a02:6ea0:c700::19 (Frankfurt am Main, Germany)

ASN60068 (CDN77 ^_^, GB)

key-cdn.printfriendly.com	Domain lookup VirusTotal SecurityTrails crt.sh Censys Domaintools

3 2a00:1450:4001:82b::200e (Frankfurt am Main, Germany)

ASN15169 (GOOGLE, US)

www.google-analytics.com	Domain lookup VirusTotal SecurityTrails crt.sh Censys Domaintools

1 2a00:1450:4001:80b::2002 (Frankfurt am Main, Germany)

ASN15169 (GOOGLE, US)

googleads.g.doubleclick.net	Domain lookup VirusTotal SecurityTrails crt.sh Censys Domaintools

2 2001:4860:4802:32::36 (United States)

ASN15169 (GOOGLE, US)

region1.google-analytics.com	Domain lookup VirusTotal SecurityTrails crt.sh Censys Domaintools

6 2600:1f14:f4:7d01:d320:3b34:331c:cd99 (Boardman, United States)

ASN16509 (AMAZON-02, US)

ebrain.egain.com	Domain lookup VirusTotal SecurityTrails crt.sh Censys Domaintools

1 2606:4700::6812:3eb (United States)

ASN13335 (CLOUDFLARENET, US)

tags.clickagy.com	Domain lookup VirusTotal SecurityTrails crt.sh Censys Domaintools

1 18.66.122.75 (United States)

ASN16509 (AMAZON-02, US)
PTR: server-18-66-122-75.fra60.r.cloudfront.net

tr.lfeeder.com	Domain lookup VirusTotal SecurityTrails crt.sh Censys Domaintools

3 2a00:1450:4001:827::2004 (Frankfurt am Main, Germany)

ASN15169 (GOOGLE, US)

www.google.com	Domain lookup VirusTotal SecurityTrails crt.sh Censys Domaintools

3 2a00:1450:4001:810::2003 (Frankfurt am Main, Germany)

ASN15169 (GOOGLE, US)

www.google.de	Domain lookup VirusTotal SecurityTrails crt.sh Censys Domaintools

2 2a00:1450:400c:c08::9a (Brussels, Belgium)

ASN15169 (GOOGLE, US)

stats.g.doubleclick.net	Domain lookup VirusTotal SecurityTrails crt.sh Censys Domaintools

3 50.16.233.167 (Ashburn, United States) 2 redirects

ASN14618 (AMAZON-AES, US)
PTR: ec2-50-16-233-167.compute-1.amazonaws.com

aorta.clickagy.com	Domain lookup VirusTotal SecurityTrails crt.sh Censys Domaintools

1 52.49.92.250 (Dublin, Ireland)

ASN16509 (AMAZON-02, US)
PTR: ec2-52-49-92-250.eu-west-1.compute.amazonaws.com

sync.crwdcntrl.net	Domain lookup VirusTotal SecurityTrails crt.sh Censys Domaintools

1 35.244.174.68 (Kansas City, United States)

ASN15169 (GOOGLE, US)
PTR: 68.174.244.35.bc.googleusercontent.com

id.rlcdn.com	Domain lookup VirusTotal SecurityTrails crt.sh Censys Domaintools

1 54.145.152.25 (Ashburn, United States)

ASN14618 (AMAZON-AES, US)
PTR: ec2-54-145-152-25.compute-1.amazonaws.com

hemsync.clickagy.com	Domain lookup VirusTotal SecurityTrails crt.sh Censys Domaintools

1 2a02:26f0:3500:16::215:14a0 (Frankfurt am Main, Germany)

ASN20940 (AKAMAI-ASN1, NL)

snap.licdn.com	Domain lookup VirusTotal SecurityTrails crt.sh Censys Domaintools

2 2606:4700::6811:915b (United States)

ASN13335 (CLOUDFLARENET, US)

diffuser-cdn.app-us1.com	Domain lookup VirusTotal SecurityTrails crt.sh Censys Domaintools
prism.app-us1.com	Domain lookup VirusTotal SecurityTrails crt.sh Censys Domaintools

2 2600:9000:2251:8200:2:53b2:240:93a1 (United States)

ASN16509 (AMAZON-02, US)

cdn.linkedin.oribi.io	Domain lookup VirusTotal SecurityTrails crt.sh Censys Domaintools

3 2620:1ec:21::14 (United States) 3 redirects

ASN8068 (MICROSOFT-CORP-MSN-AS-BLOCK, US)

px.ads.linkedin.com	Domain lookup VirusTotal SecurityTrails crt.sh Censys Domaintools
www.linkedin.com	Domain lookup VirusTotal SecurityTrails crt.sh Censys Domaintools

1 13.107.42.14 (United States)

ASN8068 (MICROSOFT-CORP-MSN-AS-BLOCK, US)

px4.ads.linkedin.com	Domain lookup VirusTotal SecurityTrails crt.sh Censys Domaintools

1 2606:4700:4400::ac40:9197 (United States)

ASN13335 (CLOUDFLARENET, US)

trackcmp.net	Domain lookup VirusTotal SecurityTrails crt.sh Censys Domaintools

	Apex Domain Subdomains	Transfer
49	egain.com www.egain.com — Cisco Umbrella Rank: 193372 hd.egain.com — Cisco Umbrella Rank: 574022 ebrain.egain.com	892 KB
7	googletagmanager.com www.googletagmanager.com — Cisco Umbrella Rank: 97	430 KB
5	clickagy.com 2 redirects tags.clickagy.com — Cisco Umbrella Rank: 8846 aorta.clickagy.com — Cisco Umbrella Rank: 2078 hemsync.clickagy.com — Cisco Umbrella Rank: 7649	15 KB
5	google-analytics.com www.google-analytics.com — Cisco Umbrella Rank: 73 region1.google-analytics.com — Cisco Umbrella Rank: 1383	20 KB
4	linkedin.com 3 redirects px.ads.linkedin.com — Cisco Umbrella Rank: 505 www.linkedin.com — Cisco Umbrella Rank: 556 px4.ads.linkedin.com — Cisco Umbrella Rank: 5832	3 KB
4	googleapis.com fonts.googleapis.com — Cisco Umbrella Rank: 93	4 KB
3	google.de www.google.de — Cisco Umbrella Rank: 3885	674 B
3	google.com www.google.com — Cisco Umbrella Rank: 10	674 B
3	doubleclick.net googleads.g.doubleclick.net — Cisco Umbrella Rank: 64 stats.g.doubleclick.net — Cisco Umbrella Rank: 130	2 KB
3	gstatic.com fonts.gstatic.com	75 KB
3	bing.com bat.bing.com — Cisco Umbrella Rank: 441	12 KB
3	printfriendly.com cdn.printfriendly.com — Cisco Umbrella Rank: 25499 key-cdn.printfriendly.com — Cisco Umbrella Rank: 27419	16 KB
2	oribi.io cdn.linkedin.oribi.io — Cisco Umbrella Rank: 1146	375 B
2	app-us1.com diffuser-cdn.app-us1.com — Cisco Umbrella Rank: 9016 prism.app-us1.com — Cisco Umbrella Rank: 9157	6 KB
2	dreamdata.cloud cdn.dreamdata.cloud — Cisco Umbrella Rank: 57922	39 KB
2	lfeeder.com sc.lfeeder.com — Cisco Umbrella Rank: 15875 tr.lfeeder.com — Cisco Umbrella Rank: 24880	12 KB
2	analytics-egain.com analytics.analytics-egain.com — Cisco Umbrella Rank: 22230	20 KB
1	trackcmp.net trackcmp.net — Cisco Umbrella Rank: 9152	289 B
1	licdn.com snap.licdn.com — Cisco Umbrella Rank: 1043	5 KB
1	rlcdn.com id.rlcdn.com — Cisco Umbrella Rank: 639	98 B
1	crwdcntrl.net sync.crwdcntrl.net — Cisco Umbrella Rank: 973	265 B
1	zoominfo.com ws.zoominfo.com — Cisco Umbrella Rank: 6391	2 KB
102	22

	Domain	Requested by
41	www.egain.com	www.egain.com
7	www.googletagmanager.com	www.egain.com www.googletagmanager.com
6	ebrain.egain.com	analytics.analytics-egain.com ebrain.egain.com
4	fonts.googleapis.com	www.egain.com
3	aorta.clickagy.com	2 redirects tags.clickagy.com
3	www.google.de	www.egain.com
3	www.google.com	www.egain.com
3	www.google-analytics.com	www.googletagmanager.com www.google-analytics.com
3	fonts.gstatic.com	fonts.googleapis.com
3	bat.bing.com	www.egain.com bat.bing.com
2	px.ads.linkedin.com	2 redirects
2	cdn.linkedin.oribi.io	snap.licdn.com
2	stats.g.doubleclick.net	www.google-analytics.com
2	region1.google-analytics.com	www.googletagmanager.com
2	cdn.dreamdata.cloud	www.egain.com cdn.dreamdata.cloud
2	analytics.analytics-egain.com	www.egain.com analytics.analytics-egain.com
2	hd.egain.com	www.egain.com
2	cdn.printfriendly.com	www.egain.com
1	trackcmp.net	diffuser-cdn.app-us1.com
1	prism.app-us1.com	diffuser-cdn.app-us1.com
1	px4.ads.linkedin.com	www.egain.com
1	www.linkedin.com	1 redirects
1	diffuser-cdn.app-us1.com	www.egain.com
1	snap.licdn.com	www.egain.com
1	hemsync.clickagy.com	tags.clickagy.com
1	id.rlcdn.com	www.egain.com
1	sync.crwdcntrl.net	www.egain.com
1	tr.lfeeder.com	www.egain.com
1	tags.clickagy.com	ws.zoominfo.com
1	googleads.g.doubleclick.net	www.googletagmanager.com
1	key-cdn.printfriendly.com	cdn.printfriendly.com
1	sc.lfeeder.com	www.egain.com
1	ws.zoominfo.com	www.egain.com
102	33

This site contains links to these domains. Also see Links.

Domain
twitter.com
www.facebook.com
www.instagram.com
www.linkedin.com
egain.com
www.youtube.com
community.egain.com
eg5074aprl.egain.cloud
media.egain.com
hd.egain.com

Subject Issuer	Validity	Valid
*.egain.com Go Daddy Secure Certificate Authority - G2	`2022-01-20` - `2023-02-21`	a year	crt.sh
upload.video.google.com GTS CA 1C3	`2022-11-02` - `2023-01-25`	3 months	crt.sh
*.google-analytics.com GTS CA 1C3	`2022-11-02` - `2023-01-25`	3 months	crt.sh
1937640834.rsc.cdn77.org R3	`2022-11-07` - `2023-02-05`	3 months	crt.sh
hd.egain.com Amazon	`2022-02-09` - `2023-03-10`	a year	crt.sh
*.analytics-egain.com Amazon	`2022-09-06` - `2023-10-05`	a year	crt.sh
zoominfo.com Cloudflare Inc ECC CA-3	`2022-05-04` - `2023-05-04`	a year	crt.sh
www.bing.com Microsoft RSA TLS CA 02	`2022-09-03` - `2023-03-03`	6 months	crt.sh
*.lfeeder.com Amazon	`2022-07-09` - `2023-08-07`	a year	crt.sh
cdn.dreamdata.cloud GTS CA 1D4	`2022-10-07` - `2023-01-05`	3 months	crt.sh
*.gstatic.com GTS CA 1C3	`2022-11-02` - `2023-01-25`	3 months	crt.sh
1639039923.rsc.cdn77.org R3	`2022-11-06` - `2023-02-04`	3 months	crt.sh
*.g.doubleclick.net GTS CA 1C3	`2022-11-02` - `2023-01-25`	3 months	crt.sh
sni.cloudflaressl.com Cloudflare Inc ECC CA-3	`2022-08-13` - `2023-08-13`	a year	crt.sh
www.google.com GTS CA 1C3	`2022-11-02` - `2023-01-25`	3 months	crt.sh
www.google.de GTS CA 1C3	`2022-11-02` - `2023-01-25`	3 months	crt.sh
*.google.com GTS CA 1C3	`2022-11-02` - `2023-01-25`	3 months	crt.sh
*.google.de GTS CA 1C3	`2022-11-02` - `2023-01-25`	3 months	crt.sh
*.clickagy.com Amazon	`2021-12-15` - `2023-01-12`	a year	crt.sh
snap.licdn.com DigiCert SHA2 Secure Server CA	`2022-03-01` - `2023-03-01`	a year	crt.sh
linkedin.oribi.io Amazon	`2022-07-07` - `2023-08-06`	a year	crt.sh

This page contains 5 frames:

Primary Page: https://www.egain.com/knowledge-management-customer-service-covid-era/?utm_source=1on1&utm_medium=email&utm_campaign=kmai2-na&uid=bfb40c99-b0ca-eb11-8235-000d3a57e458
Frame ID: A2E1E3090DB57FF28BA64E301678390E
Requests: 97 HTTP requests in this frame

Frame: https://analytics.analytics-egain.com/onetag/EG26912918
Frame ID: ECFA105F83A75E68A47B179535E4A515
Requests: 1 HTTP requests in this frame

Frame: https://analytics.analytics-egain.com/iframe/EG26912918
Frame ID: F17EED2FDA80B85D200062AD3A343973
Requests: 1 HTTP requests in this frame

Frame: https://ebrain.egain.com/system/templates/chat/egain-docked-chat.js
Frame ID: 5C5C86960E0F70D6BBA887F306FEE7D0
Requests: 1 HTTP requests in this frame

Frame: https://ebrain.egain.com/system/cb/cs/checkSession.html?wsname=https://www.egain.com
Frame ID: E5E08FF2B3AD3D573B5944D4E39CCDA7
Requests: 1 HTTP requests in this frame

Screenshot
Live screenshot

Full Image

Page Title

The New Knowledge Management Required for Customer Service in the COVID Era - eGain

Detected technologies

RequireJS (JavaScript Frameworks) Expand

Overall confidence: 100%
Detected patterns

require.*\.js

Font Awesome (Font Scripts) Expand

Overall confidence: 100%
Detected patterns

<link[^>]* href=[^>]+(?:([\d.]+)/)?(?:css/)?font-awesome(?:\.min)?\.css
<link[^>]* href=[^>]*?(?:F|f)o(?:n|r)t-?(?:A|a)wesome(?:[^>]*?([0-9a-fA-F]{7,40}|[\d]+(?:.[\d]+(?:.[\d]+)?)?)|)
(?:F|f)o(?:n|r)t-?(?:A|a)wesome(?:.*?([0-9a-fA-F]{7,40}|[\d]+(?:.[\d]+(?:.[\d]+)?)?)|)

Google Analytics (Analytics) Expand

Overall confidence: 100%
Detected patterns

google-analytics\.com/(?:ga|urchin|analytics)\.js

Google Font API (Font Scripts) Expand

Overall confidence: 100%
Detected patterns

<link[^>]* href=[^>]+fonts\.(?:googleapis|google)\.com

Google Tag Manager (Tag Managers) Expand

Overall confidence: 100%
Detected patterns

googletagmanager\.com/gtm\.js
googletagmanager\.com/gtag/js

Lightbox (JavaScript Libraries) Expand

Linkedin Insight Tag (Analytics) Expand

Overall confidence: 100%
Detected patterns

snap\.licdn\.com/li\.lms-analytics/insight\.min\.js

Revslider (Miscellaneous) Expand

Overall confidence: 100%
Detected patterns

/revslider/[/\w-]+/js

jQuery (JavaScript Libraries) Expand

Overall confidence: 100%
Detected patterns

jquery.*\.js(?:\?ver(?:sion)?=([\d.]+))?

jQuery Migrate (JavaScript Libraries) Expand

Overall confidence: 100%
Detected patterns

jquery[.-]migrate(?:-([\d.]+))?(?:\.min)?\.js(?:\?ver=([\d.]+))?

Page Statistics

102
Requests

97 %
HTTPS

68 %
IPv6

22
Domains

33
Subdomains

30
IPs

4
Countries

1551 kB
Transfer

3926 kB
Size

36
Cookies

18 Outgoing links

These are links going to different origins than the main page.

URL: https://twitter.com/eGain

Search URL Search Domain Scan URL

URL: https://www.facebook.com/eGain

Search URL Search Domain Scan URL

URL: https://www.instagram.com/egainhq

Search URL Search Domain Scan URL

URL: https://www.linkedin.com/company/egain-corporation

Search URL Search Domain Scan URL

URL: https://egain.com/products/
Title: Products

Search URL Search Domain Scan URL

URL: https://egain.com/solutions/
Title: Solutions

Search URL Search Domain Scan URL

URL: https://egain.com/resources/
Title: Resources

Search URL Search Domain Scan URL

URL: https://egain.com/blog/
Title: Blogs

Search URL Search Domain Scan URL

URL: https://www.youtube.com/egainchannel
Title: Videos

Search URL Search Domain Scan URL

URL: https://community.egain.com/login
Title: eGain Community

Search URL Search Domain Scan URL

URL: https://eg5074aprl.egain.cloud/system/templates/selfservice/portal/help/customer/locale/en-US/portal/555500000001023
Title: eGain Support Portal

Search URL Search Domain Scan URL

URL: https://egain.com/success/
Title: Success

Search URL Search Domain Scan URL

URL: https://egain.com/success/analyst-recognition/
Title: Analyst Recognition

Search URL Search Domain Scan URL

URL: https://egain.com/success/awards/
Title: Awards

Search URL Search Domain Scan URL

URL: https://media.egain.com/support/managedservices.asp
Title: eGain Managed Services

Search URL Search Domain Scan URL

URL: https://egain.com/partners/
Title: Partners

Search URL Search Domain Scan URL

URL: https://egain.com/company/
Title: Company

Search URL Search Domain Scan URL

URL: https://hd.egain.com/articles/new-knowledge-management-for-customer-service-in-covid-era.pdf
Title: DOWNLOAD PDF

Search URL Search Domain Scan URL

Redirected requests

There were HTTP redirect chains for the following requests:

Request Chain 86

https://aorta.clickagy.com/pixel.gif?clkgypv=jstag HTTP 302
https://sync.crwdcntrl.net/map/c=8545/tp=CKGY/tpid=c:33e2070deca3313e951845e5277e875a/gdpr=0/gdpr_consent=false/?https%3A%2F%2Faorta.clickagy.com%2Fpixel.gif%3Fclkgypv%3Dpxl%26ch%3D120%26cm%3D%24%7Bprofile_id%7D

Request Chain 87

https://aorta.clickagy.com/liveramp_redir HTTP 302
https://id.rlcdn.com/711861.gif

Request Chain 93

https://px.ads.linkedin.com/collect?v=2&fmt=js&pid=3112012&time=1669394459029&url=https%3A%2F%2Fwww.egain.com%2Fknowledge-management-customer-service-covid-era%2F%3Futm_source%3D1on1%26utm_medium%3Demail%26utm_campaign%3Dkmai2-na%26uid%3Dbfb40c99-b0ca-eb11-8235-000d3a57e458 HTTP 302
https://www.linkedin.com/px/li_sync?redirect=https%3A%2F%2Fpx.ads.linkedin.com%2Fcollect%3Fv%3D2%26fmt%3Djs%26pid%3D3112012%26time%3D1669394459029%26url%3Dhttps%253A%252F%252Fwww.egain.com%252Fknowledge-management-customer-service-covid-era%252F%253Futm_source%253D1on1%2526utm_medium%253Demail%2526utm_campaign%253Dkmai2-na%2526uid%253Dbfb40c99-b0ca-eb11-8235-000d3a57e458%26liSync%3Dtrue HTTP 302
https://px.ads.linkedin.com/collect?v=2&fmt=js&pid=3112012&time=1669394459029&url=https%3A%2F%2Fwww.egain.com%2Fknowledge-management-customer-service-covid-era%2F%3Futm_source%3D1on1%26utm_medium%3Demail%26utm_campaign%3Dkmai2-na%26uid%3Dbfb40c99-b0ca-eb11-8235-000d3a57e458&liSync=true HTTP 302
https://px4.ads.linkedin.com/collect?v=2&fmt=js&pid=3112012&time=1669394459029&url=https%3A%2F%2Fwww.egain.com%2Fknowledge-management-customer-service-covid-era%2F%3Futm_source%3D1on1%26utm_medium%3Demail%26utm_campaign%3Dkmai2-na%26uid%3Dbfb40c99-b0ca-eb11-8235-000d3a57e458&liSync=true&e_ipv6=AQLwhfzzs2GzlAAAAYSvqeuMdQqpgIjiE_w_D-Sw2dt2JJEDYUh1_f4wD3_EuDer52281HZF6VLqUQ

102 HTTP transactions
0 data transactions

Method
Protocol Status Resource
Path Size
x-fer Time
Latency Type
MIME-Type IP
Location

GET
H/1.1 200
OK Primary Request / Show response
www.egain.com/knowledge-management-customer-service-covid-era/ 206 KB
44 KB 788ms
573ms Document
text/html 13.82.107.234
MICROSOFT-CORP-MS...

General

Check archive.org

Show headers Download Go to

Full URL

https://www.egain.com/knowledge-management-customer-service-covid-era/?utm_source=1on1&utm_medium=email&utm_campaign=kmai2-na&uid=bfb40c99-b0ca-eb11-8235-000d3a57e458

Protocol

HTTP/1.1

Security

TLS 1.3, , AES_128_GCM

Server

13.82.107.234 Tappahannock, United States, ASN8075 (MICROSOFT-CORP-MSN-AS-BLOCK, US),

Reverse DNS

Software

Apache/2.4.29 (Ubuntu) /

Resource Hash

acd8ee5db0d6b64277b510f146d33d219fcc65d2b4d684a180a8b6c8eca67d55

Security Headers

Name	Value
Strict-Transport-Security	max-age=31536000
X-Content-Type-Options	nosniff

Request headers

Upgrade-Insecure-Requests: 1
User-Agent: Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/107.0.5304.121 Safari/537.36
accept-language: de-DE,de;q=0.9

Response headers

Connection: Keep-Alive
Content-Encoding: gzip
Content-Length: 44224
Content-Type: text/html; charset=UTF-8
Date: Fri, 25 Nov 2022 16:40:56 GMT
Keep-Alive: timeout=5, max=100
Link: <https://www.egain.com/wp-json/>; rel="https://api.w.org/" <https://www.egain.com/wp-json/wp/v2/pages/14854>; rel="alternate"; type="application/json" <https://www.egain.com/?p=14854>; rel=shortlink
Server: Apache/2.4.29 (Ubuntu)
Strict-Transport-Security: max-age=31536000
Vary: Accept-Encoding
X-Content-Type-Options: nosniff
X-UA-Compatible: IE=edge

GET
H/1.1 200
OK jquery.fancybox.css
www.egain.com/egain-child/fancy/ 5 KB
2 KB 271ms
91ms Stylesheet
text/css 13.82.107.234
MICROSOFT-CORP-MS...

General

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Show headers Download Go to

Full URL

https://www.egain.com/egain-child/fancy/jquery.fancybox.css

Requested by

Host: www.egain.com
URL: https://www.egain.com/knowledge-management-customer-service-covid-era/?utm_source=1on1&utm_medium=email&utm_campaign=kmai2-na&uid=bfb40c99-b0ca-eb11-8235-000d3a57e458

Protocol

HTTP/1.1

Security

TLS 1.3, , AES_128_GCM

Server

13.82.107.234 Tappahannock, United States, ASN8075 (MICROSOFT-CORP-MSN-AS-BLOCK, US),

Reverse DNS

Software

Apache/2.4.29 (Ubuntu) /

Resource Hash

1724e498648a06b3b219675dff7c922677a3e1eea41bbaed40242dcdec8bf8ec

Security Headers

Name	Value
Strict-Transport-Security	max-age=31536000
X-Content-Type-Options	nosniff

Request headers

accept-language: de-DE,de;q=0.9
Referer: https://www.egain.com/knowledge-management-customer-service-covid-era/?utm_source=1on1&utm_medium=email&utm_campaign=kmai2-na&uid=bfb40c99-b0ca-eb11-8235-000d3a57e458
User-Agent: Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/107.0.5304.121 Safari/537.36

Response headers

Date: Fri, 25 Nov 2022 16:40:57 GMT
Content-Encoding: gzip
X-Content-Type-Options: nosniff
Strict-Transport-Security: max-age=31536000
Last-Modified: Wed, 18 Sep 2019 18:21:03 GMT
Server: Apache/2.4.29 (Ubuntu)
ETag: "1489-592d7e64d41c0-gzip"
Vary: Accept-Encoding
Content-Type: text/css
Connection: Keep-Alive
Accept-Ranges: bytes
Keep-Alive: timeout=5, max=99
Content-Length: 1477

GET
H/1.1 200
OK rs6.css
www.egain.com/plugins/revslider/public/assets/css/ 55 KB
12 KB 286ms
96ms Stylesheet
text/css 13.82.107.234
MICROSOFT-CORP-MS...

General

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Show headers Download Go to

Full URL

https://www.egain.com/plugins/revslider/public/assets/css/rs6.css

Requested by

Host: www.egain.com
URL: https://www.egain.com/knowledge-management-customer-service-covid-era/?utm_source=1on1&utm_medium=email&utm_campaign=kmai2-na&uid=bfb40c99-b0ca-eb11-8235-000d3a57e458

Protocol

HTTP/1.1

Security

TLS 1.3, , AES_128_GCM

Server

13.82.107.234 Tappahannock, United States, ASN8075 (MICROSOFT-CORP-MSN-AS-BLOCK, US),

Reverse DNS

Software

Apache/2.4.29 (Ubuntu) /

Resource Hash

d63fa35ad0ec42110f7779d3825e3bcf079bf7fe188c7e7909494002194d694d

Security Headers

Name	Value
Strict-Transport-Security	max-age=31536000
X-Content-Type-Options	nosniff

Request headers

accept-language: de-DE,de;q=0.9
Referer: https://www.egain.com/knowledge-management-customer-service-covid-era/?utm_source=1on1&utm_medium=email&utm_campaign=kmai2-na&uid=bfb40c99-b0ca-eb11-8235-000d3a57e458
User-Agent: Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/107.0.5304.121 Safari/537.36

Response headers

Date: Fri, 25 Nov 2022 16:40:57 GMT
Content-Encoding: gzip
X-Content-Type-Options: nosniff
Strict-Transport-Security: max-age=31536000
Last-Modified: Wed, 18 Sep 2019 18:20:59 GMT
Server: Apache/2.4.29 (Ubuntu)
ETag: "db2a-592d7e61038c0-gzip"
Vary: Accept-Encoding
Content-Type: text/css
Connection: Keep-Alive
Accept-Ranges: bytes
Keep-Alive: timeout=5, max=100
Content-Length: 11707

GET
H/1.1 200
OK style.css
www.egain.com/plugins/sticky-header-oceanwp// 753 B
704 B 285ms
93ms Stylesheet
text/css 13.82.107.234
MICROSOFT-CORP-MS...

General

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Show headers Download Go to

Full URL

https://www.egain.com/plugins/sticky-header-oceanwp//style.css

Requested by

Host: www.egain.com
URL: https://www.egain.com/knowledge-management-customer-service-covid-era/?utm_source=1on1&utm_medium=email&utm_campaign=kmai2-na&uid=bfb40c99-b0ca-eb11-8235-000d3a57e458

Protocol

HTTP/1.1

Security

TLS 1.3, , AES_128_GCM

Server

13.82.107.234 Tappahannock, United States, ASN8075 (MICROSOFT-CORP-MSN-AS-BLOCK, US),

Reverse DNS

Software

Apache/2.4.29 (Ubuntu) /

Resource Hash

aa9aa133def537d11a152aec44e76c0f38f92bb68bc70d743a6f4fc787786e20

Security Headers

Name	Value
Strict-Transport-Security	max-age=31536000
X-Content-Type-Options	nosniff

Request headers

accept-language: de-DE,de;q=0.9
Referer: https://www.egain.com/knowledge-management-customer-service-covid-era/?utm_source=1on1&utm_medium=email&utm_campaign=kmai2-na&uid=bfb40c99-b0ca-eb11-8235-000d3a57e458
User-Agent: Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/107.0.5304.121 Safari/537.36

Response headers

Date: Fri, 25 Nov 2022 16:40:57 GMT
Content-Encoding: gzip
X-Content-Type-Options: nosniff
Strict-Transport-Security: max-age=31536000
Last-Modified: Wed, 18 Sep 2019 18:21:00 GMT
Server: Apache/2.4.29 (Ubuntu)
ETag: "2f1-592d7e61f7b00-gzip"
Vary: Accept-Encoding
Content-Type: text/css
Connection: Keep-Alive
Accept-Ranges: bytes
Keep-Alive: timeout=5, max=100
Content-Length: 290

GET
H/1.1 200
OK dashicons.min.css
www.egain.com/includes/css/ 58 KB
35 KB 288ms
95ms Stylesheet
text/css 13.82.107.234
MICROSOFT-CORP-MS...

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Full URL

https://www.egain.com/includes/css/dashicons.min.css

Requested by

Host: www.egain.com
URL: https://www.egain.com/knowledge-management-customer-service-covid-era/?utm_source=1on1&utm_medium=email&utm_campaign=kmai2-na&uid=bfb40c99-b0ca-eb11-8235-000d3a57e458

Protocol

HTTP/1.1

Security

TLS 1.3, , AES_128_GCM

Server

13.82.107.234 Tappahannock, United States, ASN8075 (MICROSOFT-CORP-MSN-AS-BLOCK, US),

Reverse DNS

Software

Apache/2.4.29 (Ubuntu) /

Resource Hash

c21e5a2b32c47bc5f9d9efc97bc0e29fd081946d1d3ebffc5621cfafb1d3960e

Security Headers

Name	Value
Strict-Transport-Security	max-age=31536000
X-Content-Type-Options	nosniff

Request headers

accept-language: de-DE,de;q=0.9
Referer: https://www.egain.com/knowledge-management-customer-service-covid-era/?utm_source=1on1&utm_medium=email&utm_campaign=kmai2-na&uid=bfb40c99-b0ca-eb11-8235-000d3a57e458
User-Agent: Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/107.0.5304.121 Safari/537.36

Response headers

Date: Fri, 25 Nov 2022 16:40:57 GMT
Content-Encoding: gzip
X-Content-Type-Options: nosniff
Strict-Transport-Security: max-age=31536000
Last-Modified: Sat, 26 Mar 2022 02:32:13 GMT
Server: Apache/2.4.29 (Ubuntu)
ETag: "e688-5db15e3095bd9-gzip"
Vary: Accept-Encoding
Content-Type: text/css
Connection: Keep-Alive
Accept-Ranges: bytes
Keep-Alive: timeout=5, max=100
Content-Length: 35730

GET
H/1.1 200
OK trp-floater-language-switcher.css
www.egain.com/plugins/translatepress-multilingual/assets/css/ 5 KB
1 KB 288ms
93ms Stylesheet
text/css 13.82.107.234
MICROSOFT-CORP-MS...

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Show headers Download Go to

Full URL

https://www.egain.com/plugins/translatepress-multilingual/assets/css/trp-floater-language-switcher.css

Requested by

Host: www.egain.com
URL: https://www.egain.com/knowledge-management-customer-service-covid-era/?utm_source=1on1&utm_medium=email&utm_campaign=kmai2-na&uid=bfb40c99-b0ca-eb11-8235-000d3a57e458

Protocol

HTTP/1.1

Security

TLS 1.3, , AES_128_GCM

Server

13.82.107.234 Tappahannock, United States, ASN8075 (MICROSOFT-CORP-MSN-AS-BLOCK, US),

Reverse DNS

Software

Apache/2.4.29 (Ubuntu) /

Resource Hash

44ea170fc87aae5f8c85e610296bac297b3d621292adc4cbec9e0b0d3a2e681b

Security Headers

Name	Value
Strict-Transport-Security	max-age=31536000
X-Content-Type-Options	nosniff

Request headers

accept-language: de-DE,de;q=0.9
Referer: https://www.egain.com/knowledge-management-customer-service-covid-era/?utm_source=1on1&utm_medium=email&utm_campaign=kmai2-na&uid=bfb40c99-b0ca-eb11-8235-000d3a57e458
User-Agent: Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/107.0.5304.121 Safari/537.36

Response headers

Date: Fri, 25 Nov 2022 16:40:57 GMT
Content-Encoding: gzip
X-Content-Type-Options: nosniff
Strict-Transport-Security: max-age=31536000
Last-Modified: Thu, 28 Apr 2022 17:21:44 GMT
Server: Apache/2.4.29 (Ubuntu)
ETag: "131e-5ddba28f2b659-gzip"
Vary: Accept-Encoding
Content-Type: text/css
Connection: Keep-Alive
Accept-Ranges: bytes
Keep-Alive: timeout=5, max=100
Content-Length: 1044

GET
H/1.1 200
OK trp-language-switcher.css
www.egain.com/plugins/translatepress-multilingual/assets/css/ 3 KB
1 KB 289ms
93ms Stylesheet
text/css 13.82.107.234
MICROSOFT-CORP-MS...

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Show headers Download Go to

Full URL

https://www.egain.com/plugins/translatepress-multilingual/assets/css/trp-language-switcher.css

Requested by

Host: www.egain.com
URL: https://www.egain.com/knowledge-management-customer-service-covid-era/?utm_source=1on1&utm_medium=email&utm_campaign=kmai2-na&uid=bfb40c99-b0ca-eb11-8235-000d3a57e458

Protocol

HTTP/1.1

Security

TLS 1.3, , AES_128_GCM

Server

13.82.107.234 Tappahannock, United States, ASN8075 (MICROSOFT-CORP-MSN-AS-BLOCK, US),

Reverse DNS

Software

Apache/2.4.29 (Ubuntu) /

Resource Hash

8eeafb86d8ce986b8bdc835861dc294481f69b714b05c3427b26133ffdff755f

Security Headers

Name	Value
Strict-Transport-Security	max-age=31536000
X-Content-Type-Options	nosniff

Request headers

accept-language: de-DE,de;q=0.9
Referer: https://www.egain.com/knowledge-management-customer-service-covid-era/?utm_source=1on1&utm_medium=email&utm_campaign=kmai2-na&uid=bfb40c99-b0ca-eb11-8235-000d3a57e458
User-Agent: Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/107.0.5304.121 Safari/537.36

Response headers

Date: Fri, 25 Nov 2022 16:40:57 GMT
Content-Encoding: gzip
X-Content-Type-Options: nosniff
Strict-Transport-Security: max-age=31536000
Last-Modified: Thu, 28 Apr 2022 17:21:44 GMT
Server: Apache/2.4.29 (Ubuntu)
ETag: "a6b-5ddba28f2a6b9-gzip"
Vary: Accept-Encoding
Content-Type: text/css
Connection: Keep-Alive
Accept-Ranges: bytes
Keep-Alive: timeout=5, max=100
Content-Length: 817

GET
H/1.1 200
OK style.css
www.egain.com/egain/ 2 KB
1 KB 361ms
91ms Stylesheet
text/css 13.82.107.234
MICROSOFT-CORP-MS...

General

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Show headers Download Go to

Full URL

https://www.egain.com/egain/style.css

Requested by

Host: www.egain.com
URL: https://www.egain.com/knowledge-management-customer-service-covid-era/?utm_source=1on1&utm_medium=email&utm_campaign=kmai2-na&uid=bfb40c99-b0ca-eb11-8235-000d3a57e458

Protocol

HTTP/1.1

Security

TLS 1.3, , AES_128_GCM

Server

13.82.107.234 Tappahannock, United States, ASN8075 (MICROSOFT-CORP-MSN-AS-BLOCK, US),

Reverse DNS

Software

Apache/2.4.29 (Ubuntu) /

Resource Hash

9ae26fdff0351c180d3c463d055fa4f7bcbf1c2b1e5d5672e4d94b10b06b27e2

Security Headers

Name	Value
Strict-Transport-Security	max-age=31536000
X-Content-Type-Options	nosniff

Request headers

accept-language: de-DE,de;q=0.9
Referer: https://www.egain.com/knowledge-management-customer-service-covid-era/?utm_source=1on1&utm_medium=email&utm_campaign=kmai2-na&uid=bfb40c99-b0ca-eb11-8235-000d3a57e458
User-Agent: Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/107.0.5304.121 Safari/537.36

Response headers

Date: Fri, 25 Nov 2022 16:40:57 GMT
Content-Encoding: gzip
X-Content-Type-Options: nosniff
Strict-Transport-Security: max-age=31536000
Last-Modified: Wed, 18 Sep 2019 18:21:03 GMT
Server: Apache/2.4.29 (Ubuntu)
ETag: "677-592d7e64d41c0-gzip"
Vary: Accept-Encoding
Content-Type: text/css
Connection: Keep-Alive
Accept-Ranges: bytes
Keep-Alive: timeout=5, max=98
Content-Length: 948

GET
H/1.1 200
OK style.css
www.egain.com/egain-child/ 2 KB
1 KB 378ms
93ms Stylesheet
text/css 13.82.107.234
MICROSOFT-CORP-MS...

General

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Show headers Download Go to

Full URL

https://www.egain.com/egain-child/style.css

Requested by

Host: www.egain.com
URL: https://www.egain.com/knowledge-management-customer-service-covid-era/?utm_source=1on1&utm_medium=email&utm_campaign=kmai2-na&uid=bfb40c99-b0ca-eb11-8235-000d3a57e458

Protocol

HTTP/1.1

Security

TLS 1.3, , AES_128_GCM

Server

13.82.107.234 Tappahannock, United States, ASN8075 (MICROSOFT-CORP-MSN-AS-BLOCK, US),

Reverse DNS

Software

Apache/2.4.29 (Ubuntu) /

Resource Hash

85ab17a4be4ebbe56e5ca7fb0c63c26e764acb7b1e41602bbf63f1ac92b01aa6

Security Headers

Name	Value
Strict-Transport-Security	max-age=31536000
X-Content-Type-Options	nosniff

Request headers

accept-language: de-DE,de;q=0.9
Referer: https://www.egain.com/knowledge-management-customer-service-covid-era/?utm_source=1on1&utm_medium=email&utm_campaign=kmai2-na&uid=bfb40c99-b0ca-eb11-8235-000d3a57e458
User-Agent: Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/107.0.5304.121 Safari/537.36

Response headers

Date: Fri, 25 Nov 2022 16:40:57 GMT
Content-Encoding: gzip
X-Content-Type-Options: nosniff
Strict-Transport-Security: max-age=31536000
Last-Modified: Mon, 19 Apr 2021 20:13:54 GMT
Server: Apache/2.4.29 (Ubuntu)
ETag: "619-5c058f80728f0-gzip"
Vary: Accept-Encoding
Content-Type: text/css
Connection: Keep-Alive
Accept-Ranges: bytes
Keep-Alive: timeout=5, max=99
Content-Length: 908

GET
H/1.1 200
OK font-awesome.min.css
www.egain.com/egain/assets/css/third/ 30 KB
7 KB 382ms
94ms Stylesheet
text/css 13.82.107.234
MICROSOFT-CORP-MS...

General

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Show headers Download Go to

Full URL

https://www.egain.com/egain/assets/css/third/font-awesome.min.css

Requested by

Host: www.egain.com
URL: https://www.egain.com/knowledge-management-customer-service-covid-era/?utm_source=1on1&utm_medium=email&utm_campaign=kmai2-na&uid=bfb40c99-b0ca-eb11-8235-000d3a57e458

Protocol

HTTP/1.1

Security

TLS 1.3, , AES_128_GCM

Server

13.82.107.234 Tappahannock, United States, ASN8075 (MICROSOFT-CORP-MSN-AS-BLOCK, US),

Reverse DNS

Software

Apache/2.4.29 (Ubuntu) /

Resource Hash

c4fe355dfa317d1cfaf6a39aa324e94c8a96fcf73410b7f9eec59951cdfaa593

Security Headers

Name	Value
Strict-Transport-Security	max-age=31536000
X-Content-Type-Options	nosniff

Request headers

accept-language: de-DE,de;q=0.9
Referer: https://www.egain.com/knowledge-management-customer-service-covid-era/?utm_source=1on1&utm_medium=email&utm_campaign=kmai2-na&uid=bfb40c99-b0ca-eb11-8235-000d3a57e458
User-Agent: Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/107.0.5304.121 Safari/537.36

Response headers

Date: Fri, 25 Nov 2022 16:40:57 GMT
Content-Encoding: gzip
X-Content-Type-Options: nosniff
Strict-Transport-Security: max-age=31536000
Last-Modified: Wed, 18 Sep 2019 18:21:03 GMT
Server: Apache/2.4.29 (Ubuntu)
ETag: "7971-592d7e64d41c0-gzip"
Vary: Accept-Encoding
Content-Type: text/css
Connection: Keep-Alive
Accept-Ranges: bytes
Keep-Alive: timeout=5, max=99
Content-Length: 7057

GET
H/1.1 200
OK simple-line-icons.min.css
www.egain.com/egain/assets/css/third/ 11 KB
3 KB 382ms
93ms Stylesheet
text/css 13.82.107.234
MICROSOFT-CORP-MS...

General

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Show headers Download Go to

Full URL

https://www.egain.com/egain/assets/css/third/simple-line-icons.min.css

Requested by

Host: www.egain.com
URL: https://www.egain.com/knowledge-management-customer-service-covid-era/?utm_source=1on1&utm_medium=email&utm_campaign=kmai2-na&uid=bfb40c99-b0ca-eb11-8235-000d3a57e458

Protocol

HTTP/1.1

Security

TLS 1.3, , AES_128_GCM

Server

13.82.107.234 Tappahannock, United States, ASN8075 (MICROSOFT-CORP-MSN-AS-BLOCK, US),

Reverse DNS

Software

Apache/2.4.29 (Ubuntu) /

Resource Hash

00cb5467cd1232cc0358b03f57cdba0c37d8a4c74fc8949a5dc62ab36e803c5c

Security Headers

Name	Value
Strict-Transport-Security	max-age=31536000
X-Content-Type-Options	nosniff

Request headers

accept-language: de-DE,de;q=0.9
Referer: https://www.egain.com/knowledge-management-customer-service-covid-era/?utm_source=1on1&utm_medium=email&utm_campaign=kmai2-na&uid=bfb40c99-b0ca-eb11-8235-000d3a57e458
User-Agent: Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/107.0.5304.121 Safari/537.36

Response headers

Date: Fri, 25 Nov 2022 16:40:57 GMT
Content-Encoding: gzip
X-Content-Type-Options: nosniff
Strict-Transport-Security: max-age=31536000
Last-Modified: Wed, 18 Sep 2019 18:21:03 GMT
Server: Apache/2.4.29 (Ubuntu)
ETag: "2a9d-592d7e64d41c0-gzip"
Vary: Accept-Encoding
Content-Type: text/css
Connection: Keep-Alive
Accept-Ranges: bytes
Keep-Alive: timeout=5, max=99
Content-Length: 2439

GET
H/1.1 200
OK magnific-popup.min.css
www.egain.com/egain/assets/css/third/ 5 KB
2 KB 455ms
94ms Stylesheet
text/css 13.82.107.234
MICROSOFT-CORP-MS...

General

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Full URL

https://www.egain.com/egain/assets/css/third/magnific-popup.min.css

Requested by

Host: www.egain.com
URL: https://www.egain.com/knowledge-management-customer-service-covid-era/?utm_source=1on1&utm_medium=email&utm_campaign=kmai2-na&uid=bfb40c99-b0ca-eb11-8235-000d3a57e458

Protocol

HTTP/1.1

Security

TLS 1.3, , AES_128_GCM

Server

13.82.107.234 Tappahannock, United States, ASN8075 (MICROSOFT-CORP-MSN-AS-BLOCK, US),

Reverse DNS

Software

Apache/2.4.29 (Ubuntu) /

Resource Hash

130258c738258aede53d50cd605361e26189d1176960bd440a8785d81e9ee331

Security Headers

Name	Value
Strict-Transport-Security	max-age=31536000
X-Content-Type-Options	nosniff

Request headers

accept-language: de-DE,de;q=0.9
Referer: https://www.egain.com/knowledge-management-customer-service-covid-era/?utm_source=1on1&utm_medium=email&utm_campaign=kmai2-na&uid=bfb40c99-b0ca-eb11-8235-000d3a57e458
User-Agent: Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/107.0.5304.121 Safari/537.36

Response headers

Date: Fri, 25 Nov 2022 16:40:57 GMT
Content-Encoding: gzip
X-Content-Type-Options: nosniff
Strict-Transport-Security: max-age=31536000
Last-Modified: Wed, 18 Sep 2019 18:21:03 GMT
Server: Apache/2.4.29 (Ubuntu)
ETag: "145d-592d7e64d41c0-gzip"
Vary: Accept-Encoding
Content-Type: text/css
Connection: Keep-Alive
Accept-Ranges: bytes
Keep-Alive: timeout=5, max=97
Content-Length: 1579

GET
H/1.1 200
OK slick.min.css
www.egain.com/egain/assets/css/third/ 2 KB
997 B 472ms
93ms Stylesheet
text/css 13.82.107.234
MICROSOFT-CORP-MS...

General

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Show headers Download Go to

Full URL

https://www.egain.com/egain/assets/css/third/slick.min.css

Requested by

Host: www.egain.com
URL: https://www.egain.com/knowledge-management-customer-service-covid-era/?utm_source=1on1&utm_medium=email&utm_campaign=kmai2-na&uid=bfb40c99-b0ca-eb11-8235-000d3a57e458

Protocol

HTTP/1.1

Security

TLS 1.3, , AES_128_GCM

Server

13.82.107.234 Tappahannock, United States, ASN8075 (MICROSOFT-CORP-MSN-AS-BLOCK, US),

Reverse DNS

Software

Apache/2.4.29 (Ubuntu) /

Resource Hash

f94c40827295309e660e47038ab6c021e897ec570d812298d3d475159ddc8596

Security Headers

Name	Value
Strict-Transport-Security	max-age=31536000
X-Content-Type-Options	nosniff

Request headers

accept-language: de-DE,de;q=0.9
Referer: https://www.egain.com/knowledge-management-customer-service-covid-era/?utm_source=1on1&utm_medium=email&utm_campaign=kmai2-na&uid=bfb40c99-b0ca-eb11-8235-000d3a57e458
User-Agent: Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/107.0.5304.121 Safari/537.36

Response headers

Date: Fri, 25 Nov 2022 16:40:57 GMT
Content-Encoding: gzip
X-Content-Type-Options: nosniff
Strict-Transport-Security: max-age=31536000
Last-Modified: Wed, 18 Sep 2019 18:21:03 GMT
Server: Apache/2.4.29 (Ubuntu)
ETag: "627-592d7e64d41c0-gzip"
Vary: Accept-Encoding
Content-Type: text/css
Connection: Keep-Alive
Accept-Ranges: bytes
Keep-Alive: timeout=5, max=99
Content-Length: 584

GET
H/1.1 200
OK style.min.css
www.egain.com/egain/assets/css/ 152 KB
23 KB 480ms
97ms Stylesheet
text/css 13.82.107.234
MICROSOFT-CORP-MS...

General

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Show headers Download Go to

Full URL

https://www.egain.com/egain/assets/css/style.min.css

Requested by

Host: www.egain.com
URL: https://www.egain.com/knowledge-management-customer-service-covid-era/?utm_source=1on1&utm_medium=email&utm_campaign=kmai2-na&uid=bfb40c99-b0ca-eb11-8235-000d3a57e458

Protocol

HTTP/1.1

Security

TLS 1.3, , AES_128_GCM

Server

13.82.107.234 Tappahannock, United States, ASN8075 (MICROSOFT-CORP-MSN-AS-BLOCK, US),

Reverse DNS

Software

Apache/2.4.29 (Ubuntu) /

Resource Hash

9a55211e7b59cd42aa4665f67ec3d145907eb4199e956e52b421afd6ea9fa731

Security Headers

Name	Value
Strict-Transport-Security	max-age=31536000
X-Content-Type-Options	nosniff

Request headers

accept-language: de-DE,de;q=0.9
Referer: https://www.egain.com/knowledge-management-customer-service-covid-era/?utm_source=1on1&utm_medium=email&utm_campaign=kmai2-na&uid=bfb40c99-b0ca-eb11-8235-000d3a57e458
User-Agent: Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/107.0.5304.121 Safari/537.36

Response headers

Date: Fri, 25 Nov 2022 16:40:57 GMT
Content-Encoding: gzip
X-Content-Type-Options: nosniff
Strict-Transport-Security: max-age=31536000
Last-Modified: Wed, 18 Sep 2019 18:21:03 GMT
Server: Apache/2.4.29 (Ubuntu)
ETag: "25fdf-592d7e64d41c0-gzip"
Vary: Accept-Encoding
Content-Type: text/css
Connection: Keep-Alive
Accept-Ranges: bytes
Keep-Alive: timeout=5, max=99
Content-Length: 23257

GET
H2 200 css
fonts.googleapis.com/ 31 KB
2 KB 62ms
24ms Stylesheet
text/css 2a00:1450:4001:831::200a
GOOGLE

General

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Full URL

https://fonts.googleapis.com/css?family=Open+Sans%3A100%2C200%2C300%2C400%2C500%2C600%2C700%2C800%2C900%2C100i%2C200i%2C300i%2C400i%2C500i%2C600i%2C700i%2C800i%2C900i&subset=latin

Requested by

Host: www.egain.com
URL: https://www.egain.com/knowledge-management-customer-service-covid-era/?utm_source=1on1&utm_medium=email&utm_campaign=kmai2-na&uid=bfb40c99-b0ca-eb11-8235-000d3a57e458

Protocol

Security

TLS 1.3, , AES_128_GCM

Server

2a00:1450:4001:831::200a Frankfurt am Main, Germany, ASN15169 (GOOGLE, US),

Reverse DNS

Software

ESF /

Resource Hash

f62057301cbebb6162864bdcbafc8c452cea3925b02b963acdf0324997c11625

Security Headers

Name	Value
Strict-Transport-Security	max-age=31536000
X-Content-Type-Options	nosniff
X-Frame-Options	SAMEORIGIN
X-Xss-Protection	0

Request headers

accept-language: de-DE,de;q=0.9
Referer: https://www.egain.com/
User-Agent: Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/107.0.5304.121 Safari/537.36

Response headers

strict-transport-security: max-age=31536000
date: Fri, 25 Nov 2022 16:40:57 GMT
content-encoding: gzip
x-content-type-options: nosniff
cross-origin-resource-policy: cross-origin
alt-svc: h3=":443"; ma=2592000,h3-29=":443"; ma=2592000,h3-Q050=":443"; ma=2592000,h3-Q046=":443"; ma=2592000,h3-Q043=":443"; ma=2592000,quic=":443"; ma=2592000; v="46,43"
x-xss-protection: 0
last-modified: Fri, 25 Nov 2022 15:30:10 GMT
server: ESF
cross-origin-opener-policy: same-origin-allow-popups
x-frame-options: SAMEORIGIN
content-type: text/css; charset=utf-8
access-control-allow-origin: *
cache-control: private, max-age=86400, stale-while-revalidate=604800
timing-allow-origin: *
link: <https://fonts.gstatic.com>; rel=preconnect; crossorigin
expires: Fri, 25 Nov 2022 16:40:57 GMT

GET
H/1.1 200
OK front.min.css
www.egain.com/plugins/cookie-notice/css/ 5 KB
1 KB 476ms
92ms Stylesheet
text/css 13.82.107.234
MICROSOFT-CORP-MS...

General

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Full URL

https://www.egain.com/plugins/cookie-notice/css/front.min.css

Requested by

Host: www.egain.com
URL: https://www.egain.com/knowledge-management-customer-service-covid-era/?utm_source=1on1&utm_medium=email&utm_campaign=kmai2-na&uid=bfb40c99-b0ca-eb11-8235-000d3a57e458

Protocol

HTTP/1.1

Security

TLS 1.3, , AES_128_GCM

Server

13.82.107.234 Tappahannock, United States, ASN8075 (MICROSOFT-CORP-MSN-AS-BLOCK, US),

Reverse DNS

Software

Apache/2.4.29 (Ubuntu) /

Resource Hash

d2c30641eed11d27cc45ab60849aaef8d0cef92b8c75b09648ffb764bd6017c0

Security Headers

Name	Value
Strict-Transport-Security	max-age=31536000
X-Content-Type-Options	nosniff

Request headers

accept-language: de-DE,de;q=0.9
Referer: https://www.egain.com/knowledge-management-customer-service-covid-era/?utm_source=1on1&utm_medium=email&utm_campaign=kmai2-na&uid=bfb40c99-b0ca-eb11-8235-000d3a57e458
User-Agent: Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/107.0.5304.121 Safari/537.36

Response headers

Date: Fri, 25 Nov 2022 16:40:57 GMT
Content-Encoding: gzip
X-Content-Type-Options: nosniff
Strict-Transport-Security: max-age=31536000
Last-Modified: Sat, 26 Mar 2022 02:23:33 GMT
Server: Apache/2.4.29 (Ubuntu)
ETag: "14ce-5db15c40f092f-gzip"
Vary: Accept-Encoding
Content-Type: text/css
Connection: Keep-Alive
Accept-Ranges: bytes
Keep-Alive: timeout=5, max=98
Content-Length: 1106

GET
H/1.1 200
OK style.min.css
www.egain.com/plugins/pojo-accessibility/assets/css/ 51 KB
5 KB 478ms
93ms Stylesheet
text/css 13.82.107.234
MICROSOFT-CORP-MS...

General

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Show headers Download Go to

Full URL

https://www.egain.com/plugins/pojo-accessibility/assets/css/style.min.css

Requested by

Host: www.egain.com
URL: https://www.egain.com/knowledge-management-customer-service-covid-era/?utm_source=1on1&utm_medium=email&utm_campaign=kmai2-na&uid=bfb40c99-b0ca-eb11-8235-000d3a57e458

Protocol

HTTP/1.1

Security

TLS 1.3, , AES_128_GCM

Server

13.82.107.234 Tappahannock, United States, ASN8075 (MICROSOFT-CORP-MSN-AS-BLOCK, US),

Reverse DNS

Software

Apache/2.4.29 (Ubuntu) /

Resource Hash

7de4ebe6f7e5c57026f039da23b86f99cb0dcf117dfe5f893ace0b1988370f78

Security Headers

Name	Value
Strict-Transport-Security	max-age=31536000
X-Content-Type-Options	nosniff

Request headers

accept-language: de-DE,de;q=0.9
Referer: https://www.egain.com/knowledge-management-customer-service-covid-era/?utm_source=1on1&utm_medium=email&utm_campaign=kmai2-na&uid=bfb40c99-b0ca-eb11-8235-000d3a57e458
User-Agent: Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/107.0.5304.121 Safari/537.36

Response headers

Date: Fri, 25 Nov 2022 16:40:57 GMT
Content-Encoding: gzip
X-Content-Type-Options: nosniff
Strict-Transport-Security: max-age=31536000
Last-Modified: Thu, 01 Sep 2022 17:59:33 GMT
Server: Apache/2.4.29 (Ubuntu)
ETag: "cbb9-5e7a1603ac879-gzip"
Vary: Accept-Encoding
Content-Type: text/css
Connection: Keep-Alive
Accept-Ranges: bytes
Keep-Alive: timeout=5, max=98
Content-Length: 5143

GET
H/1.1 200
OK sassy-social-share-public.css
www.egain.com/plugins/sassy-social-share/public/css/ 9 KB
3 KB 477ms
93ms Stylesheet
text/css 13.82.107.234
MICROSOFT-CORP-MS...

General

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Full URL

https://www.egain.com/plugins/sassy-social-share/public/css/sassy-social-share-public.css

Requested by

Host: www.egain.com
URL: https://www.egain.com/knowledge-management-customer-service-covid-era/?utm_source=1on1&utm_medium=email&utm_campaign=kmai2-na&uid=bfb40c99-b0ca-eb11-8235-000d3a57e458

Protocol

HTTP/1.1

Security

TLS 1.3, , AES_128_GCM

Server

13.82.107.234 Tappahannock, United States, ASN8075 (MICROSOFT-CORP-MSN-AS-BLOCK, US),

Reverse DNS

Software

Apache/2.4.29 (Ubuntu) /

Resource Hash

87e1ed8c94d134e4e068a17891d3dad0d122ee052bf061da0ca0e87b3da75069

Security Headers

Name	Value
Strict-Transport-Security	max-age=31536000
X-Content-Type-Options	nosniff

Request headers

accept-language: de-DE,de;q=0.9
Referer: https://www.egain.com/knowledge-management-customer-service-covid-era/?utm_source=1on1&utm_medium=email&utm_campaign=kmai2-na&uid=bfb40c99-b0ca-eb11-8235-000d3a57e458
User-Agent: Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/107.0.5304.121 Safari/537.36

Response headers

Date: Fri, 25 Nov 2022 16:40:57 GMT
Content-Encoding: gzip
X-Content-Type-Options: nosniff
Strict-Transport-Security: max-age=31536000
Last-Modified: Sat, 26 Mar 2022 02:25:57 GMT
Server: Apache/2.4.29 (Ubuntu)
ETag: "25e4-5db15cc9c03a4-gzip"
Vary: Accept-Encoding
Content-Type: text/css
Connection: Keep-Alive
Accept-Ranges: bytes
Keep-Alive: timeout=5, max=98
Content-Length: 2334

GET
H/1.1 200
OK custom.css
www.egain.com/egain-child/css/ 108 KB
15 KB 557ms
95ms Stylesheet
text/css 13.82.107.234
MICROSOFT-CORP-MS...

General

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Full URL

https://www.egain.com/egain-child/css/custom.css

Requested by

Host: www.egain.com
URL: https://www.egain.com/knowledge-management-customer-service-covid-era/?utm_source=1on1&utm_medium=email&utm_campaign=kmai2-na&uid=bfb40c99-b0ca-eb11-8235-000d3a57e458

Protocol

HTTP/1.1

Security

TLS 1.3, , AES_128_GCM

Server

13.82.107.234 Tappahannock, United States, ASN8075 (MICROSOFT-CORP-MSN-AS-BLOCK, US),

Reverse DNS

Software

Apache/2.4.29 (Ubuntu) /

Resource Hash

c5551443a480b97816c8f9c852e3593b4376a6ed91894800bd185f33082614fc

Security Headers

Name	Value
Strict-Transport-Security	max-age=31536000
X-Content-Type-Options	nosniff

Request headers

accept-language: de-DE,de;q=0.9
Referer: https://www.egain.com/knowledge-management-customer-service-covid-era/?utm_source=1on1&utm_medium=email&utm_campaign=kmai2-na&uid=bfb40c99-b0ca-eb11-8235-000d3a57e458
User-Agent: Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/107.0.5304.121 Safari/537.36

Response headers

Date: Fri, 25 Nov 2022 16:40:57 GMT
Content-Encoding: gzip
X-Content-Type-Options: nosniff
Strict-Transport-Security: max-age=31536000
Last-Modified: Fri, 22 Apr 2022 19:40:34 GMT
Server: Apache/2.4.29 (Ubuntu)
ETag: "1b1d1-5dd436673e9ce-gzip"
Vary: Accept-Encoding
Content-Type: text/css
Connection: Keep-Alive
Accept-Ranges: bytes
Keep-Alive: timeout=5, max=96
Content-Length: 15288

GET
H/1.1 200
OK widgets.css
www.egain.com/plugins/ocean-extra/assets/css/ 36 KB
6 KB 567ms
93ms Stylesheet
text/css 13.82.107.234
MICROSOFT-CORP-MS...

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Full URL

https://www.egain.com/plugins/ocean-extra/assets/css/widgets.css

Requested by

Host: www.egain.com
URL: https://www.egain.com/knowledge-management-customer-service-covid-era/?utm_source=1on1&utm_medium=email&utm_campaign=kmai2-na&uid=bfb40c99-b0ca-eb11-8235-000d3a57e458

Protocol

HTTP/1.1

Security

TLS 1.3, , AES_128_GCM

Server

13.82.107.234 Tappahannock, United States, ASN8075 (MICROSOFT-CORP-MSN-AS-BLOCK, US),

Reverse DNS

Software

Apache/2.4.29 (Ubuntu) /

Resource Hash

9de0d24675d34b06af8a34918b566f94e8296d32228371766cbc15d8abc74195

Security Headers

Name	Value
Strict-Transport-Security	max-age=31536000
X-Content-Type-Options	nosniff

Request headers

accept-language: de-DE,de;q=0.9
Referer: https://www.egain.com/knowledge-management-customer-service-covid-era/?utm_source=1on1&utm_medium=email&utm_campaign=kmai2-na&uid=bfb40c99-b0ca-eb11-8235-000d3a57e458
User-Agent: Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/107.0.5304.121 Safari/537.36

Response headers

Date: Fri, 25 Nov 2022 16:40:57 GMT
Content-Encoding: gzip
X-Content-Type-Options: nosniff
Strict-Transport-Security: max-age=31536000
Last-Modified: Wed, 18 Sep 2019 18:21:01 GMT
Server: Apache/2.4.29 (Ubuntu)
ETag: "9083-592d7e62ebd40-gzip"
Vary: Accept-Encoding
Content-Type: text/css
Connection: Keep-Alive
Accept-Ranges: bytes
Keep-Alive: timeout=5, max=98
Content-Length: 5666

GET
H/1.1 200
OK jquery.min.js Show response
www.egain.com/includes/js/jquery/ 87 KB
31 KB 574ms
98ms Script
application/javascript 13.82.107.234
MICROSOFT-CORP-MS...

General

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Show headers Download Go to

Full URL

https://www.egain.com/includes/js/jquery/jquery.min.js

Requested by

Host: www.egain.com
URL: https://www.egain.com/knowledge-management-customer-service-covid-era/?utm_source=1on1&utm_medium=email&utm_campaign=kmai2-na&uid=bfb40c99-b0ca-eb11-8235-000d3a57e458

Protocol

HTTP/1.1

Security

TLS 1.3, , AES_128_GCM

Server

13.82.107.234 Tappahannock, United States, ASN8075 (MICROSOFT-CORP-MSN-AS-BLOCK, US),

Reverse DNS

Software

Apache/2.4.29 (Ubuntu) /

Resource Hash

bd4de6a3fc0fb68d6f76ba7b93514b96a92e585c295b5351c31ad92a4b0777ea

Security Headers

Name	Value
Strict-Transport-Security	max-age=31536000
X-Content-Type-Options	nosniff

Request headers

accept-language: de-DE,de;q=0.9
Referer: https://www.egain.com/knowledge-management-customer-service-covid-era/?utm_source=1on1&utm_medium=email&utm_campaign=kmai2-na&uid=bfb40c99-b0ca-eb11-8235-000d3a57e458
User-Agent: Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/107.0.5304.121 Safari/537.36

Response headers

Date: Fri, 25 Nov 2022 16:40:57 GMT
Content-Encoding: gzip
X-Content-Type-Options: nosniff
Strict-Transport-Security: max-age=31536000
Last-Modified: Sat, 26 Mar 2022 02:32:13 GMT
Server: Apache/2.4.29 (Ubuntu)
ETag: "15db1-5db15e30c1aff-gzip"
Vary: Accept-Encoding
Content-Type: application/javascript
Connection: Keep-Alive
Accept-Ranges: bytes
Keep-Alive: timeout=5, max=97
Content-Length: 30908

GET
H/1.1 200
OK jquery-migrate.min.js Show response
www.egain.com/includes/js/jquery/ 11 KB
4 KB 573ms
92ms Script
application/javascript 13.82.107.234
MICROSOFT-CORP-MS...

General

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Full URL

https://www.egain.com/includes/js/jquery/jquery-migrate.min.js

Requested by

Host: www.egain.com
URL: https://www.egain.com/knowledge-management-customer-service-covid-era/?utm_source=1on1&utm_medium=email&utm_campaign=kmai2-na&uid=bfb40c99-b0ca-eb11-8235-000d3a57e458

Protocol

HTTP/1.1

Security

TLS 1.3, , AES_128_GCM

Server

13.82.107.234 Tappahannock, United States, ASN8075 (MICROSOFT-CORP-MSN-AS-BLOCK, US),

Reverse DNS

Software

Apache/2.4.29 (Ubuntu) /

Resource Hash

029e0a2e809fd6b5dbe76abe8b7a74936be306c9a8c27c814c4d44aa54623300

Security Headers

Name	Value
Strict-Transport-Security	max-age=31536000
X-Content-Type-Options	nosniff

Request headers

accept-language: de-DE,de;q=0.9
Referer: https://www.egain.com/knowledge-management-customer-service-covid-era/?utm_source=1on1&utm_medium=email&utm_campaign=kmai2-na&uid=bfb40c99-b0ca-eb11-8235-000d3a57e458
User-Agent: Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/107.0.5304.121 Safari/537.36

Response headers

Date: Fri, 25 Nov 2022 16:40:57 GMT
Content-Encoding: gzip
X-Content-Type-Options: nosniff
Strict-Transport-Security: max-age=31536000
Last-Modified: Sat, 26 Mar 2022 02:32:13 GMT
Server: Apache/2.4.29 (Ubuntu)
ETag: "2bd8-5db15e30bdc7f-gzip"
Vary: Accept-Encoding
Content-Type: application/javascript
Connection: Keep-Alive
Accept-Ranges: bytes
Keep-Alive: timeout=5, max=97
Content-Length: 4169

GET
H/1.1 200
OK revolution.tools.min.js Show response
www.egain.com/plugins/revslider/public/assets/js/ 147 KB
50 KB 581ms
100ms Script
application/javascript 13.82.107.234
MICROSOFT-CORP-MS...

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https://www.egain.com/plugins/revslider/public/assets/js/revolution.tools.min.js

Requested by

Host: www.egain.com
URL: https://www.egain.com/knowledge-management-customer-service-covid-era/?utm_source=1on1&utm_medium=email&utm_campaign=kmai2-na&uid=bfb40c99-b0ca-eb11-8235-000d3a57e458

Protocol

HTTP/1.1

Security

TLS 1.3, , AES_128_GCM

Server

13.82.107.234 Tappahannock, United States, ASN8075 (MICROSOFT-CORP-MSN-AS-BLOCK, US),

Reverse DNS

Software

Apache/2.4.29 (Ubuntu) /

Resource Hash

45012f93c4cbd739c51f4043a3a1d3c8377272ef606dd39e51a6a81e02dad594

Security Headers

Name	Value
Strict-Transport-Security	max-age=31536000
X-Content-Type-Options	nosniff

Request headers

accept-language: de-DE,de;q=0.9
Referer: https://www.egain.com/knowledge-management-customer-service-covid-era/?utm_source=1on1&utm_medium=email&utm_campaign=kmai2-na&uid=bfb40c99-b0ca-eb11-8235-000d3a57e458
User-Agent: Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/107.0.5304.121 Safari/537.36

Response headers

Date: Fri, 25 Nov 2022 16:40:57 GMT
Content-Encoding: gzip
X-Content-Type-Options: nosniff
Strict-Transport-Security: max-age=31536000
Last-Modified: Wed, 18 Sep 2019 18:20:59 GMT
Server: Apache/2.4.29 (Ubuntu)
ETag: "24ba4-592d7e61038c0-gzip"
Vary: Accept-Encoding
Content-Type: application/javascript
Connection: Keep-Alive
Accept-Ranges: bytes
Keep-Alive: timeout=5, max=97
Content-Length: 50582

GET
H/1.1 200
OK rs6.min.js Show response
www.egain.com/plugins/revslider/public/assets/js/ 261 KB
66 KB 586ms
101ms Script
application/javascript 13.82.107.234
MICROSOFT-CORP-MS...

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https://www.egain.com/plugins/revslider/public/assets/js/rs6.min.js

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Host: www.egain.com
URL: https://www.egain.com/knowledge-management-customer-service-covid-era/?utm_source=1on1&utm_medium=email&utm_campaign=kmai2-na&uid=bfb40c99-b0ca-eb11-8235-000d3a57e458

Protocol

HTTP/1.1

Security

TLS 1.3, , AES_128_GCM

Server

13.82.107.234 Tappahannock, United States, ASN8075 (MICROSOFT-CORP-MSN-AS-BLOCK, US),

Reverse DNS

Software

Apache/2.4.29 (Ubuntu) /

Resource Hash

3ef8e11864cb4fe830ee71e98447368b0255a360f27efcf9201ed9418f328313

Security Headers

Name	Value
Strict-Transport-Security	max-age=31536000
X-Content-Type-Options	nosniff

Request headers

accept-language: de-DE,de;q=0.9
Referer: https://www.egain.com/knowledge-management-customer-service-covid-era/?utm_source=1on1&utm_medium=email&utm_campaign=kmai2-na&uid=bfb40c99-b0ca-eb11-8235-000d3a57e458
User-Agent: Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/107.0.5304.121 Safari/537.36

Response headers

Date: Fri, 25 Nov 2022 16:40:57 GMT
Content-Encoding: gzip
X-Content-Type-Options: nosniff
Strict-Transport-Security: max-age=31536000
Last-Modified: Wed, 18 Sep 2019 18:20:59 GMT
Server: Apache/2.4.29 (Ubuntu)
ETag: "412a9-592d7e61038c0-gzip"
Vary: Accept-Encoding
Transfer-Encoding: chunked
Content-Type: application/javascript
Connection: Keep-Alive
Accept-Ranges: bytes
Keep-Alive: timeout=5, max=98

GET
H/1.1 200
OK main.js Show response
www.egain.com/plugins/sticky-header-oceanwp// 2 KB
1012 B 651ms
91ms Script
application/javascript 13.82.107.234
MICROSOFT-CORP-MS...

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Full URL

https://www.egain.com/plugins/sticky-header-oceanwp//main.js

Requested by

Host: www.egain.com
URL: https://www.egain.com/knowledge-management-customer-service-covid-era/?utm_source=1on1&utm_medium=email&utm_campaign=kmai2-na&uid=bfb40c99-b0ca-eb11-8235-000d3a57e458

Protocol

HTTP/1.1

Security

TLS 1.3, , AES_128_GCM

Server

13.82.107.234 Tappahannock, United States, ASN8075 (MICROSOFT-CORP-MSN-AS-BLOCK, US),

Reverse DNS

Software

Apache/2.4.29 (Ubuntu) /

Resource Hash

66a557f1b3623caa94df4ecbb7252b25b413b1165d697359340162860f9fa539

Security Headers

Name	Value
Strict-Transport-Security	max-age=31536000
X-Content-Type-Options	nosniff

Request headers

accept-language: de-DE,de;q=0.9
Referer: https://www.egain.com/knowledge-management-customer-service-covid-era/?utm_source=1on1&utm_medium=email&utm_campaign=kmai2-na&uid=bfb40c99-b0ca-eb11-8235-000d3a57e458
User-Agent: Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/107.0.5304.121 Safari/537.36

Response headers

Date: Fri, 25 Nov 2022 16:40:57 GMT
Content-Encoding: gzip
X-Content-Type-Options: nosniff
Strict-Transport-Security: max-age=31536000
Last-Modified: Wed, 18 Sep 2019 18:21:00 GMT
Server: Apache/2.4.29 (Ubuntu)
ETag: "816-592d7e61f7b00-gzip"
Vary: Accept-Encoding
Content-Type: application/javascript
Connection: Keep-Alive
Accept-Ranges: bytes
Keep-Alive: timeout=5, max=95
Content-Length: 585

GET
H/1.1 200
OK front.min.js Show response
www.egain.com/plugins/cookie-notice/js/ 8 KB
2 KB 95ms
94ms Script
application/javascript 13.82.107.234
MICROSOFT-CORP-MS...

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https://www.egain.com/plugins/cookie-notice/js/front.min.js

Requested by

Host: www.egain.com
URL: https://www.egain.com/knowledge-management-customer-service-covid-era/?utm_source=1on1&utm_medium=email&utm_campaign=kmai2-na&uid=bfb40c99-b0ca-eb11-8235-000d3a57e458

Protocol

HTTP/1.1

Security

TLS 1.3, , AES_128_GCM

Server

13.82.107.234 Tappahannock, United States, ASN8075 (MICROSOFT-CORP-MSN-AS-BLOCK, US),

Reverse DNS

Software

Apache/2.4.29 (Ubuntu) /

Resource Hash

c38bc4d28cb6dd5263a68b3efa74cd5b746f9083484871c54f4cd437c828b40e

Security Headers

Name	Value
Strict-Transport-Security	max-age=31536000
X-Content-Type-Options	nosniff

Request headers

accept-language: de-DE,de;q=0.9
Referer: https://www.egain.com/knowledge-management-customer-service-covid-era/?utm_source=1on1&utm_medium=email&utm_campaign=kmai2-na&uid=bfb40c99-b0ca-eb11-8235-000d3a57e458
User-Agent: Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/107.0.5304.121 Safari/537.36

Response headers

Date: Fri, 25 Nov 2022 16:40:58 GMT
Content-Encoding: gzip
X-Content-Type-Options: nosniff
Strict-Transport-Security: max-age=31536000
Last-Modified: Sat, 26 Mar 2022 02:23:33 GMT
Server: Apache/2.4.29 (Ubuntu)
ETag: "20ec-5db15c40f18cf-gzip"
Vary: Accept-Encoding
Content-Type: application/javascript
Connection: Keep-Alive
Accept-Ranges: bytes
Keep-Alive: timeout=5, max=94
Content-Length: 1933

GET
H/1.1 200
OK custom_script_1.js Show response
www.egain.com/egain-child/ 24 KB
5 KB 660ms
93ms Script
application/javascript 13.82.107.234
MICROSOFT-CORP-MS...

General

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Full URL

https://www.egain.com/egain-child/custom_script_1.js

Requested by

Host: www.egain.com
URL: https://www.egain.com/knowledge-management-customer-service-covid-era/?utm_source=1on1&utm_medium=email&utm_campaign=kmai2-na&uid=bfb40c99-b0ca-eb11-8235-000d3a57e458

Protocol

HTTP/1.1

Security

TLS 1.3, , AES_128_GCM

Server

13.82.107.234 Tappahannock, United States, ASN8075 (MICROSOFT-CORP-MSN-AS-BLOCK, US),

Reverse DNS

Software

Apache/2.4.29 (Ubuntu) /

Resource Hash

755d4f4a24bf7c1ffb5434c8077534f684a88bf0533c6b86394520b987060566

Security Headers

Name	Value
Strict-Transport-Security	max-age=31536000
X-Content-Type-Options	nosniff

Request headers

accept-language: de-DE,de;q=0.9
Referer: https://www.egain.com/knowledge-management-customer-service-covid-era/?utm_source=1on1&utm_medium=email&utm_campaign=kmai2-na&uid=bfb40c99-b0ca-eb11-8235-000d3a57e458
User-Agent: Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/107.0.5304.121 Safari/537.36

Response headers

Date: Fri, 25 Nov 2022 16:40:57 GMT
Content-Encoding: gzip
X-Content-Type-Options: nosniff
Strict-Transport-Security: max-age=31536000
Last-Modified: Thu, 17 Nov 2022 02:03:58 GMT
Server: Apache/2.4.29 (Ubuntu)
ETag: "5e4a-5eda10096cedc-gzip"
Vary: Accept-Encoding
Content-Type: application/javascript
Connection: Keep-Alive
Accept-Ranges: bytes
Keep-Alive: timeout=5, max=97
Content-Length: 4264

GET
H2 200 js Show response
www.googletagmanager.com/gtag/ 220 KB
76 KB 215ms
68ms Script
application/javascript 2a00:1450:4001:803::2008
GOOGLE

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Full URL

https://www.googletagmanager.com/gtag/js?id=G-P0WWZ4WL9G

Requested by

Host: www.egain.com
URL: https://www.egain.com/knowledge-management-customer-service-covid-era/?utm_source=1on1&utm_medium=email&utm_campaign=kmai2-na&uid=bfb40c99-b0ca-eb11-8235-000d3a57e458

Protocol

Security

TLS 1.3, , AES_128_GCM

Server

2a00:1450:4001:803::2008 Frankfurt am Main, Germany, ASN15169 (GOOGLE, US),

Reverse DNS

Software

Google Tag Manager /

Resource Hash

baa0e4d0950d32b04cc5edb551544650dd3ca81643fd15e6a0bd2dbc18d17532

Security Headers

Name	Value
Strict-Transport-Security	max-age=31536000; includeSubDomains
X-Xss-Protection	0

Request headers

accept-language: de-DE,de;q=0.9
Referer: https://www.egain.com/
User-Agent: Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/107.0.5304.121 Safari/537.36

Response headers

date: Fri, 25 Nov 2022 16:40:58 GMT
content-encoding: br
strict-transport-security: max-age=31536000; includeSubDomains
server: Google Tag Manager
vary: Accept-Encoding
content-type: application/javascript; charset=UTF-8
access-control-allow-origin: *
cache-control: private, max-age=900
access-control-allow-credentials: true
cross-origin-resource-policy: cross-origin
access-control-allow-headers: Cache-Control
content-length: 77685
x-xss-protection: 0
alt-svc: h3=":443"; ma=2592000,h3-29=":443"; ma=2592000,h3-Q050=":443"; ma=2592000,h3-Q046=":443"; ma=2592000,h3-Q043=":443"; ma=2592000,quic=":443"; ma=2592000; v="46,43"
expires: Fri, 25 Nov 2022 16:40:58 GMT

GET
H2 200 js Show response
www.googletagmanager.com/gtag/ 112 KB
44 KB 180ms
34ms Script
application/javascript 2a00:1450:4001:803::2008
GOOGLE

General

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Full URL

https://www.googletagmanager.com/gtag/js?id=UA-15835029-4

Requested by

Host: www.egain.com
URL: https://www.egain.com/knowledge-management-customer-service-covid-era/?utm_source=1on1&utm_medium=email&utm_campaign=kmai2-na&uid=bfb40c99-b0ca-eb11-8235-000d3a57e458

Protocol

Security

TLS 1.3, , AES_128_GCM

Server

2a00:1450:4001:803::2008 Frankfurt am Main, Germany, ASN15169 (GOOGLE, US),

Reverse DNS

Software

Google Tag Manager /

Resource Hash

7ed6a150c5d3c74d2118aba58c07952640abeb11a75f7dce6ef1de5511570785

Security Headers

Name	Value
Strict-Transport-Security	max-age=31536000; includeSubDomains
X-Xss-Protection	0

Request headers

accept-language: de-DE,de;q=0.9
Referer: https://www.egain.com/
User-Agent: Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/107.0.5304.121 Safari/537.36

Response headers

date: Fri, 25 Nov 2022 16:40:58 GMT
content-encoding: br
strict-transport-security: max-age=31536000; includeSubDomains
server: Google Tag Manager
vary: Accept-Encoding
content-type: application/javascript; charset=UTF-8
access-control-allow-origin: *
cache-control: private, max-age=900
access-control-allow-credentials: true
cross-origin-resource-policy: cross-origin
access-control-allow-headers: Cache-Control
content-length: 44675
x-xss-protection: 0
alt-svc: h3=":443"; ma=2592000,h3-29=":443"; ma=2592000,h3-Q050=":443"; ma=2592000,h3-Q046=":443"; ma=2592000,h3-Q043=":443"; ma=2592000,quic=":443"; ma=2592000; v="46,43"
expires: Fri, 25 Nov 2022 16:40:58 GMT

GET
H2 200 js Show response
www.googletagmanager.com/gtag/ 179 KB
66 KB 177ms
31ms Script
application/javascript 2a00:1450:4001:803::2008
GOOGLE

General

Check archive.org

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Full URL

https://www.googletagmanager.com/gtag/js?id=AW-946629603

Requested by

Host: www.egain.com
URL: https://www.egain.com/knowledge-management-customer-service-covid-era/?utm_source=1on1&utm_medium=email&utm_campaign=kmai2-na&uid=bfb40c99-b0ca-eb11-8235-000d3a57e458

Protocol

Security

TLS 1.3, , AES_128_GCM

Server

2a00:1450:4001:803::2008 Frankfurt am Main, Germany, ASN15169 (GOOGLE, US),

Reverse DNS

Software

Google Tag Manager /

Resource Hash

04a999d52c12d0aa87443a33155357ec94b4accedb04f25cedd6dd75f4d9fc3f

Security Headers

Name	Value
Strict-Transport-Security	max-age=31536000; includeSubDomains
X-Xss-Protection	0

Request headers

accept-language: de-DE,de;q=0.9
Referer: https://www.egain.com/
User-Agent: Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/107.0.5304.121 Safari/537.36

Response headers

date: Fri, 25 Nov 2022 16:40:58 GMT
content-encoding: br
strict-transport-security: max-age=31536000; includeSubDomains
cross-origin-resource-policy: cross-origin
alt-svc: h3=":443"; ma=2592000,h3-29=":443"; ma=2592000,h3-Q050=":443"; ma=2592000,h3-Q046=":443"; ma=2592000,h3-Q043=":443"; ma=2592000,quic=":443"; ma=2592000; v="46,43"
content-length: 66939
x-xss-protection: 0
last-modified: Fri, 25 Nov 2022 15:00:00 GMT
server: Google Tag Manager
vary: Accept-Encoding
content-type: application/javascript; charset=UTF-8
access-control-allow-origin: *
cache-control: private, max-age=900
access-control-allow-credentials: true
access-control-allow-headers: Cache-Control
expires: Fri, 25 Nov 2022 16:40:58 GMT

GET
H2 200 printfriendly-icon-sm.png
cdn.printfriendly.com/icons/ 305 B
994 B 97ms
14ms Image
image/png 2a02:6ea0:c700::10
CDN77 ^_^

General

Check archive.org

Show headers Download Go to Show image

Full URL: https://cdn.printfriendly.com/icons/printfriendly-icon-sm.png
Requested by: Host: www.egain.com
URL: https://www.egain.com/knowledge-management-customer-service-covid-era/?utm_source=1on1&utm_medium=email&utm_campaign=kmai2-na&uid=bfb40c99-b0ca-eb11-8235-000d3a57e458
Protocol: H2
Security: TLS 1.3, , AES_256_GCM
Server: 2a02:6ea0:c700::10 Frankfurt am Main, Germany, ASN60068 (CDN77 ^_^, GB),
Reverse DNS
Software: CDN77-Turbo /
Resource Hash: c95e70a7d97fcb437772c48872b02264cf7e6bbe65bbfb2427271f1f0093caf3

Request headers

accept-language: de-DE,de;q=0.9
Referer: https://www.egain.com/
User-Agent: Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/107.0.5304.121 Safari/537.36

Response headers

x-77-pop: frankfurtDE
date: Fri, 25 Nov 2022 16:40:58 GMT
age: 394
x-guploader-uploadid: ABg5-Uz3T2hcBWMSA7VzrtXmj7ewdxKdTJ33uPAkT2JofOjIBid6sQ9nZn9pd_kt7qvTds9CoKyOBmD5Im-_1b5mHe0b2Uxshg
x-cache: HIT
x-77-cache: HIT
x-goog-storage-class: STANDARD
x-goog-metageneration: 2
x-goog-stored-content-encoding: identity
x-age: 2593
content-length: 305
x-77-nzt: Abk73BAvH97/IQoAAA
x-accel-expires: @1669395465
last-modified: Wed, 19 Jul 2017 10:23:17 GMT
server: CDN77-Turbo
etag: "d09256e25d52d1635a1e3f6a6ac786ac"
x-77-nzt-ray: 908339307aefb6721af0806331f94d0a
x-goog-generation: 1500459797478542
content-type: image/png
access-control-allow-origin: *
x-goog-hash: crc32c=Kyba0Q==, md5=0JJW4l1S0WNaHj9qaseGrA==
access-control-expose-headers: Content-Type
cache-control: public, max-age=3600
x-goog-stored-content-length: 305
accept-ranges: bytes
expires: Thu, 03 Jun 2021 13:59:28 GMT

GET
H/1.1 200
OK eGain-logo-new-300.png
www.egain.com/egain-media/2022/10/ 11 KB
11 KB 156ms
100ms Image
image/png 13.82.107.234
MICROSOFT-CORP-MS...

General

Check archive.org

Show headers Download Go to Show image

Full URL

https://www.egain.com/egain-media/2022/10/eGain-logo-new-300.png

Requested by

Host: www.egain.com
URL: https://www.egain.com/knowledge-management-customer-service-covid-era/?utm_source=1on1&utm_medium=email&utm_campaign=kmai2-na&uid=bfb40c99-b0ca-eb11-8235-000d3a57e458

Protocol

HTTP/1.1

Security

TLS 1.3, , AES_128_GCM

Server

13.82.107.234 Tappahannock, United States, ASN8075 (MICROSOFT-CORP-MSN-AS-BLOCK, US),

Reverse DNS

Software

Apache/2.4.29 (Ubuntu) /

Resource Hash

a801584abef864d908273b218d1dffe216cef3365180a072bdea2af043705a00

Security Headers

Name	Value
Strict-Transport-Security	max-age=31536000
X-Content-Type-Options	nosniff

Request headers

accept-language: de-DE,de;q=0.9
Referer: https://www.egain.com/knowledge-management-customer-service-covid-era/?utm_source=1on1&utm_medium=email&utm_campaign=kmai2-na&uid=bfb40c99-b0ca-eb11-8235-000d3a57e458
User-Agent: Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/107.0.5304.121 Safari/537.36

Response headers

Date: Fri, 25 Nov 2022 16:40:58 GMT
Strict-Transport-Security: max-age=31536000
X-Content-Type-Options: nosniff
Last-Modified: Tue, 18 Oct 2022 21:28:41 GMT
Server: Apache/2.4.29 (Ubuntu)
ETag: "2b30-5eb55c6ad8ec4"
Content-Type: image/png
Connection: Keep-Alive
Accept-Ranges: bytes
Keep-Alive: timeout=5, max=95
Content-Length: 11056

GET
H/1.1 200
OK en_US.png
www.egain.com/plugins/translatepress-multilingual/assets/images/flags/ 502 B
864 B 93ms
92ms Image
image/png 13.82.107.234
MICROSOFT-CORP-MS...

General

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Full URL

https://www.egain.com/plugins/translatepress-multilingual/assets/images/flags/en_US.png

Requested by

Host: www.egain.com
URL: https://www.egain.com/knowledge-management-customer-service-covid-era/?utm_source=1on1&utm_medium=email&utm_campaign=kmai2-na&uid=bfb40c99-b0ca-eb11-8235-000d3a57e458

Protocol

HTTP/1.1

Security

TLS 1.3, , AES_128_GCM

Server

13.82.107.234 Tappahannock, United States, ASN8075 (MICROSOFT-CORP-MSN-AS-BLOCK, US),

Reverse DNS

Software

Apache/2.4.29 (Ubuntu) /

Resource Hash

84554ad84b590aa4d161301d4abb95d5d3b7013f38bbb0c02ba0d506ce3c548e

Security Headers

Name	Value
Strict-Transport-Security	max-age=31536000
X-Content-Type-Options	nosniff

Request headers

accept-language: de-DE,de;q=0.9
Referer: https://www.egain.com/knowledge-management-customer-service-covid-era/?utm_source=1on1&utm_medium=email&utm_campaign=kmai2-na&uid=bfb40c99-b0ca-eb11-8235-000d3a57e458
User-Agent: Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/107.0.5304.121 Safari/537.36

Response headers

Date: Fri, 25 Nov 2022 16:40:58 GMT
Strict-Transport-Security: max-age=31536000
X-Content-Type-Options: nosniff
Last-Modified: Thu, 28 Apr 2022 17:21:44 GMT
Server: Apache/2.4.29 (Ubuntu)
ETag: "1f6-5ddba28f29719"
Content-Type: image/png
Connection: Keep-Alive
Accept-Ranges: bytes
Keep-Alive: timeout=5, max=94
Content-Length: 502

GET
H/1.1 200
OK de_DE_formal.png
www.egain.com/plugins/translatepress-multilingual/assets/images/flags/ 250 B
611 B 93ms
93ms Image
image/png 13.82.107.234
MICROSOFT-CORP-MS...

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Full URL

https://www.egain.com/plugins/translatepress-multilingual/assets/images/flags/de_DE_formal.png

Requested by

Host: www.egain.com
URL: https://www.egain.com/knowledge-management-customer-service-covid-era/?utm_source=1on1&utm_medium=email&utm_campaign=kmai2-na&uid=bfb40c99-b0ca-eb11-8235-000d3a57e458

Protocol

HTTP/1.1

Security

TLS 1.3, , AES_128_GCM

Server

13.82.107.234 Tappahannock, United States, ASN8075 (MICROSOFT-CORP-MSN-AS-BLOCK, US),

Reverse DNS

Software

Apache/2.4.29 (Ubuntu) /

Resource Hash

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Security Headers

Name	Value
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X-Content-Type-Options	nosniff

Request headers

accept-language: de-DE,de;q=0.9
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User-Agent: Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/107.0.5304.121 Safari/537.36

Response headers

Date: Fri, 25 Nov 2022 16:40:58 GMT
Strict-Transport-Security: max-age=31536000
X-Content-Type-Options: nosniff
Last-Modified: Thu, 28 Apr 2022 17:21:44 GMT
Server: Apache/2.4.29 (Ubuntu)
ETag: "fa-5ddba28f2a6b9"
Content-Type: image/png
Connection: Keep-Alive
Accept-Ranges: bytes
Keep-Alive: timeout=5, max=94
Content-Length: 250

GET
H2 200 printfriendly.js Show response
cdn.printfriendly.com/ 52 KB
14 KB 34ms
32ms Script
application/javascript 2a02:6ea0:c700::10
CDN77 ^_^

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Full URL: https://cdn.printfriendly.com/printfriendly.js
Requested by: Host: www.egain.com
URL: https://www.egain.com/knowledge-management-customer-service-covid-era/?utm_source=1on1&utm_medium=email&utm_campaign=kmai2-na&uid=bfb40c99-b0ca-eb11-8235-000d3a57e458
Protocol: H2
Security: TLS 1.3, , AES_256_GCM
Server: 2a02:6ea0:c700::10 Frankfurt am Main, Germany, ASN60068 (CDN77 ^_^, GB),
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Request headers

accept-language: de-DE,de;q=0.9
Referer: https://www.egain.com/
User-Agent: Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/107.0.5304.121 Safari/537.36

Response headers

x-77-pop: frankfurtDE
date: Fri, 25 Nov 2022 16:40:58 GMT
content-encoding: br
age: 286
x-guploader-uploadid: ADPycdsfndzkQjho7K7owLkRl4znyqG97ahTy9OQUcZeW5mJEHLGL4XH_dAeAyODPlZAlcnR8mf2dYaLmE1gHAxA0O1f0u77tuq7
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server: CDN77-Turbo
x-77-nzt-ray: 908339307aefb6721af0806386bfcc0b
vary: Accept-Encoding
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content-type: application/javascript; charset=utf-8
access-control-allow-origin: *
access-control-expose-headers: Content-Type
cache-control: public, max-age=300
x-goog-stored-content-length: 14415
expires: Thu, 29 Sep 2022 17:22:41 GMT

GET
H/1.1 200
OK imagesloaded.min.js Show response
www.egain.com/includes/js/ 5 KB
2 KB 93ms
92ms Script
application/javascript 13.82.107.234
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Full URL

https://www.egain.com/includes/js/imagesloaded.min.js

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Host: www.egain.com
URL: https://www.egain.com/knowledge-management-customer-service-covid-era/?utm_source=1on1&utm_medium=email&utm_campaign=kmai2-na&uid=bfb40c99-b0ca-eb11-8235-000d3a57e458

Protocol

HTTP/1.1

Security

TLS 1.3, , AES_128_GCM

Server

13.82.107.234 Tappahannock, United States, ASN8075 (MICROSOFT-CORP-MSN-AS-BLOCK, US),

Reverse DNS

Software

Apache/2.4.29 (Ubuntu) /

Resource Hash

ff4bd34aa98a0214833619d3d751838db015722dfbbec15cd14dadc66cd67869

Security Headers

Name	Value
Strict-Transport-Security	max-age=31536000
X-Content-Type-Options	nosniff

Request headers

accept-language: de-DE,de;q=0.9
Referer: https://www.egain.com/knowledge-management-customer-service-covid-era/?utm_source=1on1&utm_medium=email&utm_campaign=kmai2-na&uid=bfb40c99-b0ca-eb11-8235-000d3a57e458
User-Agent: Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/107.0.5304.121 Safari/537.36

Response headers

Date: Fri, 25 Nov 2022 16:40:57 GMT
Content-Encoding: gzip
X-Content-Type-Options: nosniff
Strict-Transport-Security: max-age=31536000
Last-Modified: Sat, 26 Mar 2022 02:32:13 GMT
Server: Apache/2.4.29 (Ubuntu)
ETag: "15fd-5db15e30cd681-gzip"
Vary: Accept-Encoding
Content-Type: application/javascript
Connection: Keep-Alive
Accept-Ranges: bytes
Keep-Alive: timeout=5, max=97
Content-Length: 1834

GET
H/1.1 200
OK magnific-popup.min.js Show response
www.egain.com/egain/assets/js/third/ 20 KB
7 KB 100ms
94ms Script
application/javascript 13.82.107.234
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https://www.egain.com/egain/assets/js/third/magnific-popup.min.js

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Host: www.egain.com
URL: https://www.egain.com/knowledge-management-customer-service-covid-era/?utm_source=1on1&utm_medium=email&utm_campaign=kmai2-na&uid=bfb40c99-b0ca-eb11-8235-000d3a57e458

Protocol

HTTP/1.1

Security

TLS 1.3, , AES_128_GCM

Server

13.82.107.234 Tappahannock, United States, ASN8075 (MICROSOFT-CORP-MSN-AS-BLOCK, US),

Reverse DNS

Software

Apache/2.4.29 (Ubuntu) /

Resource Hash

c78a38f48aa4252bdbee7ebebc0dc68eaa95f27d362aa58021fd2f085ca0df4a

Security Headers

Name	Value
Strict-Transport-Security	max-age=31536000
X-Content-Type-Options	nosniff

Request headers

accept-language: de-DE,de;q=0.9
Referer: https://www.egain.com/knowledge-management-customer-service-covid-era/?utm_source=1on1&utm_medium=email&utm_campaign=kmai2-na&uid=bfb40c99-b0ca-eb11-8235-000d3a57e458
User-Agent: Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/107.0.5304.121 Safari/537.36

Response headers

Date: Fri, 25 Nov 2022 16:40:58 GMT
Content-Encoding: gzip
X-Content-Type-Options: nosniff
Strict-Transport-Security: max-age=31536000
Last-Modified: Wed, 18 Sep 2019 18:21:03 GMT
Server: Apache/2.4.29 (Ubuntu)
ETag: "4ed0-592d7e64d41c0-gzip"
Vary: Accept-Encoding
Content-Type: application/javascript
Connection: Keep-Alive
Accept-Ranges: bytes
Keep-Alive: timeout=5, max=96
Content-Length: 7142

GET
H/1.1 200
OK lightbox.min.js Show response
www.egain.com/egain/assets/js/third/ 1 KB
988 B 102ms
93ms Script
application/javascript 13.82.107.234
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https://www.egain.com/egain/assets/js/third/lightbox.min.js

Requested by

Host: www.egain.com
URL: https://www.egain.com/knowledge-management-customer-service-covid-era/?utm_source=1on1&utm_medium=email&utm_campaign=kmai2-na&uid=bfb40c99-b0ca-eb11-8235-000d3a57e458

Protocol

HTTP/1.1

Security

TLS 1.3, , AES_128_GCM

Server

13.82.107.234 Tappahannock, United States, ASN8075 (MICROSOFT-CORP-MSN-AS-BLOCK, US),

Reverse DNS

Software

Apache/2.4.29 (Ubuntu) /

Resource Hash

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Security Headers

Name	Value
Strict-Transport-Security	max-age=31536000
X-Content-Type-Options	nosniff

Request headers

accept-language: de-DE,de;q=0.9
Referer: https://www.egain.com/knowledge-management-customer-service-covid-era/?utm_source=1on1&utm_medium=email&utm_campaign=kmai2-na&uid=bfb40c99-b0ca-eb11-8235-000d3a57e458
User-Agent: Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/107.0.5304.121 Safari/537.36

Response headers

Date: Fri, 25 Nov 2022 16:40:58 GMT
Content-Encoding: gzip
X-Content-Type-Options: nosniff
Strict-Transport-Security: max-age=31536000
Last-Modified: Wed, 18 Sep 2019 18:21:03 GMT
Server: Apache/2.4.29 (Ubuntu)
ETag: "4e0-592d7e64d41c0-gzip"
Vary: Accept-Encoding
Content-Type: application/javascript
Connection: Keep-Alive
Accept-Ranges: bytes
Keep-Alive: timeout=5, max=96
Content-Length: 561

GET
H/1.1 200
OK main.min.js Show response
www.egain.com/egain/assets/js/ 121 KB
32 KB 109ms
100ms Script
application/javascript 13.82.107.234
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https://www.egain.com/egain/assets/js/main.min.js

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Host: www.egain.com
URL: https://www.egain.com/knowledge-management-customer-service-covid-era/?utm_source=1on1&utm_medium=email&utm_campaign=kmai2-na&uid=bfb40c99-b0ca-eb11-8235-000d3a57e458

Protocol

HTTP/1.1

Security

TLS 1.3, , AES_128_GCM

Server

13.82.107.234 Tappahannock, United States, ASN8075 (MICROSOFT-CORP-MSN-AS-BLOCK, US),

Reverse DNS

Software

Apache/2.4.29 (Ubuntu) /

Resource Hash

68114526fe2e683a27fd18ef79c2b9408707712af99831574f533473c0b5822d

Security Headers

Name	Value
Strict-Transport-Security	max-age=31536000
X-Content-Type-Options	nosniff

Request headers

accept-language: de-DE,de;q=0.9
Referer: https://www.egain.com/knowledge-management-customer-service-covid-era/?utm_source=1on1&utm_medium=email&utm_campaign=kmai2-na&uid=bfb40c99-b0ca-eb11-8235-000d3a57e458
User-Agent: Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/107.0.5304.121 Safari/537.36

Response headers

Date: Fri, 25 Nov 2022 16:40:58 GMT
Content-Encoding: gzip
X-Content-Type-Options: nosniff
Strict-Transport-Security: max-age=31536000
Last-Modified: Wed, 18 Sep 2019 18:21:03 GMT
Server: Apache/2.4.29 (Ubuntu)
ETag: "1e26f-592d7e64d41c0-gzip"
Vary: Accept-Encoding
Content-Type: application/javascript
Connection: Keep-Alive
Accept-Ranges: bytes
Keep-Alive: timeout=5, max=96
Content-Length: 32760

GET
H/1.1 200
OK app.min.js Show response
www.egain.com/plugins/pojo-accessibility/assets/js/ 5 KB
2 KB 102ms
93ms Script
application/javascript 13.82.107.234
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https://www.egain.com/plugins/pojo-accessibility/assets/js/app.min.js

Requested by

Host: www.egain.com
URL: https://www.egain.com/knowledge-management-customer-service-covid-era/?utm_source=1on1&utm_medium=email&utm_campaign=kmai2-na&uid=bfb40c99-b0ca-eb11-8235-000d3a57e458

Protocol

HTTP/1.1

Security

TLS 1.3, , AES_128_GCM

Server

13.82.107.234 Tappahannock, United States, ASN8075 (MICROSOFT-CORP-MSN-AS-BLOCK, US),

Reverse DNS

Software

Apache/2.4.29 (Ubuntu) /

Resource Hash

d5575de801172d286dc7cdb712db3081a3fa0702672d2bf33f806301706e3e09

Security Headers

Name	Value
Strict-Transport-Security	max-age=31536000
X-Content-Type-Options	nosniff

Request headers

accept-language: de-DE,de;q=0.9
Referer: https://www.egain.com/knowledge-management-customer-service-covid-era/?utm_source=1on1&utm_medium=email&utm_campaign=kmai2-na&uid=bfb40c99-b0ca-eb11-8235-000d3a57e458
User-Agent: Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/107.0.5304.121 Safari/537.36

Response headers

Date: Fri, 25 Nov 2022 16:40:58 GMT
Content-Encoding: gzip
X-Content-Type-Options: nosniff
Strict-Transport-Security: max-age=31536000
Last-Modified: Thu, 01 Sep 2022 17:59:33 GMT
Server: Apache/2.4.29 (Ubuntu)
ETag: "14c1-5e7a1603ac879-gzip"
Vary: Accept-Encoding
Content-Type: application/javascript
Connection: Keep-Alive
Accept-Ranges: bytes
Keep-Alive: timeout=5, max=96
Content-Length: 1668

GET
H/1.1 200
OK sassy-social-share-public.js Show response
www.egain.com/plugins/sassy-social-share/public/js/ 119 KB
40 KB 110ms
102ms Script
application/javascript 13.82.107.234
MICROSOFT-CORP-MS...

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https://www.egain.com/plugins/sassy-social-share/public/js/sassy-social-share-public.js

Requested by

Host: www.egain.com
URL: https://www.egain.com/knowledge-management-customer-service-covid-era/?utm_source=1on1&utm_medium=email&utm_campaign=kmai2-na&uid=bfb40c99-b0ca-eb11-8235-000d3a57e458

Protocol

HTTP/1.1

Security

TLS 1.3, , AES_128_GCM

Server

13.82.107.234 Tappahannock, United States, ASN8075 (MICROSOFT-CORP-MSN-AS-BLOCK, US),

Reverse DNS

Software

Apache/2.4.29 (Ubuntu) /

Resource Hash

a28f7b51eecc453bfa4b7794290a3d75918d3983ec835f0089b5a92d90ba9961

Security Headers

Name	Value
Strict-Transport-Security	max-age=31536000
X-Content-Type-Options	nosniff

Request headers

accept-language: de-DE,de;q=0.9
Referer: https://www.egain.com/knowledge-management-customer-service-covid-era/?utm_source=1on1&utm_medium=email&utm_campaign=kmai2-na&uid=bfb40c99-b0ca-eb11-8235-000d3a57e458
User-Agent: Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/107.0.5304.121 Safari/537.36

Response headers

Date: Fri, 25 Nov 2022 16:40:58 GMT
Content-Encoding: gzip
X-Content-Type-Options: nosniff
Strict-Transport-Security: max-age=31536000
Last-Modified: Sat, 26 Mar 2022 02:25:57 GMT
Server: Apache/2.4.29 (Ubuntu)
ETag: "1dbb3-5db15cc9c03a4-gzip"
Vary: Accept-Encoding
Content-Type: application/javascript
Connection: Keep-Alive
Accept-Ranges: bytes
Keep-Alive: timeout=5, max=94
Content-Length: 40654

GET
H/1.1 200
OK hoverIntent.min.js Show response
www.egain.com/includes/js/ 1 KB
1 KB 101ms
94ms Script
application/javascript 13.82.107.234
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https://www.egain.com/includes/js/hoverIntent.min.js

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Host: www.egain.com
URL: https://www.egain.com/knowledge-management-customer-service-covid-era/?utm_source=1on1&utm_medium=email&utm_campaign=kmai2-na&uid=bfb40c99-b0ca-eb11-8235-000d3a57e458

Protocol

HTTP/1.1

Security

TLS 1.3, , AES_128_GCM

Server

13.82.107.234 Tappahannock, United States, ASN8075 (MICROSOFT-CORP-MSN-AS-BLOCK, US),

Reverse DNS

Software

Apache/2.4.29 (Ubuntu) /

Resource Hash

491ee20092ce969e6785601ae4595748d4ac5ee4df19012b19b77de6c9dfd357

Security Headers

Name	Value
Strict-Transport-Security	max-age=31536000
X-Content-Type-Options	nosniff

Request headers

accept-language: de-DE,de;q=0.9
Referer: https://www.egain.com/knowledge-management-customer-service-covid-era/?utm_source=1on1&utm_medium=email&utm_campaign=kmai2-na&uid=bfb40c99-b0ca-eb11-8235-000d3a57e458
User-Agent: Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/107.0.5304.121 Safari/537.36

Response headers

Date: Fri, 25 Nov 2022 16:40:58 GMT
Content-Encoding: gzip
X-Content-Type-Options: nosniff
Strict-Transport-Security: max-age=31536000
Last-Modified: Sat, 26 Mar 2022 02:32:13 GMT
Server: Apache/2.4.29 (Ubuntu)
ETag: "5dc-5db15e30c3a40-gzip"
Vary: Accept-Encoding
Content-Type: application/javascript
Connection: Keep-Alive
Accept-Ranges: bytes
Keep-Alive: timeout=5, max=96
Content-Length: 705

GET
H/1.1 200
OK maxmegamenu.js Show response
www.egain.com/plugins/megamenu/js/ 30 KB
5 KB 99ms
98ms Script
application/javascript 13.82.107.234
MICROSOFT-CORP-MS...

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https://www.egain.com/plugins/megamenu/js/maxmegamenu.js

Requested by

Host: www.egain.com
URL: https://www.egain.com/knowledge-management-customer-service-covid-era/?utm_source=1on1&utm_medium=email&utm_campaign=kmai2-na&uid=bfb40c99-b0ca-eb11-8235-000d3a57e458

Protocol

HTTP/1.1

Security

TLS 1.3, , AES_128_GCM

Server

13.82.107.234 Tappahannock, United States, ASN8075 (MICROSOFT-CORP-MSN-AS-BLOCK, US),

Reverse DNS

Software

Apache/2.4.29 (Ubuntu) /

Resource Hash

9aafa38d431075d0f6c738a2633785fd32fada0e14408bd662d95e608ddb4daf

Security Headers

Name	Value
Strict-Transport-Security	max-age=31536000
X-Content-Type-Options	nosniff

Request headers

accept-language: de-DE,de;q=0.9
Referer: https://www.egain.com/knowledge-management-customer-service-covid-era/?utm_source=1on1&utm_medium=email&utm_campaign=kmai2-na&uid=bfb40c99-b0ca-eb11-8235-000d3a57e458
User-Agent: Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/107.0.5304.121 Safari/537.36

Response headers

Date: Fri, 25 Nov 2022 16:40:58 GMT
Content-Encoding: gzip
X-Content-Type-Options: nosniff
Strict-Transport-Security: max-age=31536000
Last-Modified: Sat, 26 Mar 2022 02:24:47 GMT
Server: Apache/2.4.29 (Ubuntu)
ETag: "7741-5db15c874035f-gzip"
Vary: Accept-Encoding
Content-Type: application/javascript
Connection: Keep-Alive
Accept-Ranges: bytes
Keep-Alive: timeout=5, max=95
Content-Length: 4877

GET
H/1.1 200
OK jquery.fancybox.js Show response
www.egain.com/egain-child/fancy/ 50 KB
14 KB 97ms
96ms Script
application/javascript 13.82.107.234
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Full URL

https://www.egain.com/egain-child/fancy/jquery.fancybox.js

Requested by

Host: www.egain.com
URL: https://www.egain.com/knowledge-management-customer-service-covid-era/?utm_source=1on1&utm_medium=email&utm_campaign=kmai2-na&uid=bfb40c99-b0ca-eb11-8235-000d3a57e458

Protocol

HTTP/1.1

Security

TLS 1.3, , AES_128_GCM

Server

13.82.107.234 Tappahannock, United States, ASN8075 (MICROSOFT-CORP-MSN-AS-BLOCK, US),

Reverse DNS

Software

Apache/2.4.29 (Ubuntu) /

Resource Hash

c8fc96d99ee53dd4de071bf15190a3e1d96f89cbabf53520645470d5085d4809

Security Headers

Name	Value
Strict-Transport-Security	max-age=31536000
X-Content-Type-Options	nosniff

Request headers

accept-language: de-DE,de;q=0.9
Referer: https://www.egain.com/knowledge-management-customer-service-covid-era/?utm_source=1on1&utm_medium=email&utm_campaign=kmai2-na&uid=bfb40c99-b0ca-eb11-8235-000d3a57e458
User-Agent: Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/107.0.5304.121 Safari/537.36

Response headers

Date: Fri, 25 Nov 2022 16:40:58 GMT
Content-Encoding: gzip
X-Content-Type-Options: nosniff
Strict-Transport-Security: max-age=31536000
Last-Modified: Wed, 18 Sep 2019 18:21:03 GMT
Server: Apache/2.4.29 (Ubuntu)
ETag: "c663-592d7e64d41c0-gzip"
Vary: Accept-Encoding
Content-Type: application/javascript
Connection: Keep-Alive
Accept-Ranges: bytes
Keep-Alive: timeout=5, max=95
Content-Length: 14063

GET
H/1.1 200
OK chat-launch-2.svg
www.egain.com/egain-media/2022/02/ 3 KB
4 KB 93ms
93ms Image
image/svg+xml 13.82.107.234
MICROSOFT-CORP-MS...

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https://www.egain.com/egain-media/2022/02/chat-launch-2.svg

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Host: www.egain.com
URL: https://www.egain.com/knowledge-management-customer-service-covid-era/?utm_source=1on1&utm_medium=email&utm_campaign=kmai2-na&uid=bfb40c99-b0ca-eb11-8235-000d3a57e458

Protocol

HTTP/1.1

Security

TLS 1.3, , AES_128_GCM

Server

13.82.107.234 Tappahannock, United States, ASN8075 (MICROSOFT-CORP-MSN-AS-BLOCK, US),

Reverse DNS

Software

Apache/2.4.29 (Ubuntu) /

Resource Hash

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Security Headers

Name	Value
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X-Content-Type-Options	nosniff

Request headers

accept-language: de-DE,de;q=0.9
Referer: https://www.egain.com/knowledge-management-customer-service-covid-era/?utm_source=1on1&utm_medium=email&utm_campaign=kmai2-na&uid=bfb40c99-b0ca-eb11-8235-000d3a57e458
User-Agent: Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/107.0.5304.121 Safari/537.36

Response headers

Date: Fri, 25 Nov 2022 16:40:58 GMT
Strict-Transport-Security: max-age=31536000
X-Content-Type-Options: nosniff
Last-Modified: Fri, 18 Feb 2022 20:10:15 GMT
Server: Apache/2.4.29 (Ubuntu)
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Content-Type: image/svg+xml
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Content-Length: 3404

GET
H2 200 css
fonts.googleapis.com/ 3 KB
584 B 26ms
23ms Stylesheet
text/css 2a00:1450:4001:831::200a
GOOGLE

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https://fonts.googleapis.com/css?family=Cabin+Condensed:400,600,700

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Host: www.egain.com
URL: https://www.egain.com/egain-child/css/custom.css

Protocol

Security

TLS 1.3, , AES_128_GCM

Server

2a00:1450:4001:831::200a Frankfurt am Main, Germany, ASN15169 (GOOGLE, US),

Reverse DNS

Software

ESF /

Resource Hash

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Security Headers

Name	Value
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Request headers

accept-language: de-DE,de;q=0.9
Referer: https://www.egain.com/
User-Agent: Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/107.0.5304.121 Safari/537.36

Response headers

strict-transport-security: max-age=31536000
date: Fri, 25 Nov 2022 16:40:57 GMT
content-encoding: gzip
x-content-type-options: nosniff
cross-origin-resource-policy: cross-origin
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server: ESF
cross-origin-opener-policy: same-origin-allow-popups
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content-type: text/css; charset=utf-8
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cache-control: private, max-age=86400, stale-while-revalidate=604800
timing-allow-origin: *
link: <https://fonts.gstatic.com>; rel=preconnect; crossorigin
expires: Fri, 25 Nov 2022 16:40:57 GMT

GET
H2 200 css
fonts.googleapis.com/ 5 KB
706 B 26ms
24ms Stylesheet
text/css 2a00:1450:4001:831::200a
GOOGLE

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Full URL

https://fonts.googleapis.com/css?family=Open+Sans+Condensed:300,700

Requested by

Host: www.egain.com
URL: https://www.egain.com/egain-child/css/custom.css

Protocol

Security

TLS 1.3, , AES_128_GCM

Server

2a00:1450:4001:831::200a Frankfurt am Main, Germany, ASN15169 (GOOGLE, US),

Reverse DNS

Software

ESF /

Resource Hash

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Security Headers

Name	Value
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Request headers

accept-language: de-DE,de;q=0.9
Referer: https://www.egain.com/
User-Agent: Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/107.0.5304.121 Safari/537.36

Response headers

strict-transport-security: max-age=31536000
date: Fri, 25 Nov 2022 16:40:57 GMT
content-encoding: gzip
x-content-type-options: nosniff
cross-origin-resource-policy: cross-origin
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x-xss-protection: 0
last-modified: Fri, 25 Nov 2022 15:28:01 GMT
server: ESF
cross-origin-opener-policy: same-origin-allow-popups
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content-type: text/css; charset=utf-8
access-control-allow-origin: *
cache-control: private, max-age=86400, stale-while-revalidate=604800
timing-allow-origin: *
link: <https://fonts.gstatic.com>; rel=preconnect; crossorigin
expires: Fri, 25 Nov 2022 16:40:57 GMT

GET
H2 200 css
fonts.googleapis.com/ 8 KB
785 B 25ms
23ms Stylesheet
text/css 2a00:1450:4001:831::200a
GOOGLE

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Full URL

https://fonts.googleapis.com/css?family=Open+Sans:400,600,700

Requested by

Host: www.egain.com
URL: https://www.egain.com/egain-child/css/custom.css

Protocol

Security

TLS 1.3, , AES_128_GCM

Server

2a00:1450:4001:831::200a Frankfurt am Main, Germany, ASN15169 (GOOGLE, US),

Reverse DNS

Software

ESF /

Resource Hash

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Security Headers

Name	Value
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Request headers

accept-language: de-DE,de;q=0.9
Referer: https://www.egain.com/
User-Agent: Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/107.0.5304.121 Safari/537.36

Response headers

strict-transport-security: max-age=31536000
date: Fri, 25 Nov 2022 16:40:57 GMT
content-encoding: gzip
x-content-type-options: nosniff
cross-origin-resource-policy: cross-origin
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x-xss-protection: 0
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timing-allow-origin: *
link: <https://fonts.gstatic.com>; rel=preconnect; crossorigin
expires: Fri, 25 Nov 2022 16:40:57 GMT

GET
H2 200 gtm.js Show response
www.googletagmanager.com/ 169 KB
55 KB 105ms
61ms Script
application/javascript 2a00:1450:4001:803::2008
GOOGLE

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Full URL

https://www.googletagmanager.com/gtm.js?id=GTM-NC9SGDL

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Host: www.egain.com
URL: https://www.egain.com/knowledge-management-customer-service-covid-era/?utm_source=1on1&utm_medium=email&utm_campaign=kmai2-na&uid=bfb40c99-b0ca-eb11-8235-000d3a57e458

Protocol

Security

TLS 1.3, , AES_128_GCM

Server

2a00:1450:4001:803::2008 Frankfurt am Main, Germany, ASN15169 (GOOGLE, US),

Reverse DNS

Software

Google Tag Manager /

Resource Hash

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Security Headers

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Request headers

accept-language: de-DE,de;q=0.9
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User-Agent: Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/107.0.5304.121 Safari/537.36

Response headers

date: Fri, 25 Nov 2022 16:40:58 GMT
content-encoding: br
strict-transport-security: max-age=31536000; includeSubDomains
cross-origin-resource-policy: cross-origin
alt-svc: h3=":443"; ma=2592000,h3-29=":443"; ma=2592000,h3-Q050=":443"; ma=2592000,h3-Q046=":443"; ma=2592000,h3-Q043=":443"; ma=2592000,quic=":443"; ma=2592000; v="46,43"
content-length: 56449
x-xss-protection: 0
last-modified: Fri, 25 Nov 2022 15:00:00 GMT
server: Google Tag Manager
vary: Accept-Encoding
content-type: application/javascript; charset=UTF-8
access-control-allow-origin: *
cache-control: private, max-age=900
access-control-allow-credentials: true
access-control-allow-headers: Cache-Control
expires: Fri, 25 Nov 2022 16:40:58 GMT

GET
H/1.1 200
OK bg_artboard_2.jpg
hd.egain.com/images/backgrounds/ 93 KB
93 KB 121ms
27ms Image
image/jpeg 65.9.66.17
AMAZON-02

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Full URL: https://hd.egain.com/images/backgrounds/bg_artboard_2.jpg
Requested by: Host: www.egain.com
URL: https://www.egain.com/knowledge-management-customer-service-covid-era/?utm_source=1on1&utm_medium=email&utm_campaign=kmai2-na&uid=bfb40c99-b0ca-eb11-8235-000d3a57e458
Protocol: HTTP/1.1
Security: TLS 1.3, , AES_128_GCM
Server: 65.9.66.17 , United States, ASN16509 (AMAZON-02, US),
Reverse DNS: server-65-9-66-17.fra56.r.cloudfront.net
Software: AmazonS3 /
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Request headers

accept-language: de-DE,de;q=0.9
Referer: https://www.egain.com/
User-Agent: Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/107.0.5304.121 Safari/537.36

Response headers

Date: Fri, 25 Nov 2022 16:26:01 GMT
Via: 1.1 36d9e1bd4f00d39c57a56679dc44e264.cloudfront.net (CloudFront)
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Server: AmazonS3
X-Amz-Cf-Pop: FRA56-C1
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X-Cache: Hit from cloudfront
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Content-Length: 94921
X-Amz-Cf-Id: rzIa90YnMGdd6CcBA-yoKOtaznoZBmjU9Feoz5JWNoQ787QLDW4G8g==

GET
H2 200 EG26912918 Show response
analytics.analytics-egain.com/onetag/ Frame ECFA 16 KB
16 KB 146ms
33ms Script
text/javascript 54.229.238.74
AMAZON-02

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Full URL: https://analytics.analytics-egain.com/onetag/EG26912918
Requested by: Host: www.egain.com
URL: https://www.egain.com/knowledge-management-customer-service-covid-era/?utm_source=1on1&utm_medium=email&utm_campaign=kmai2-na&uid=bfb40c99-b0ca-eb11-8235-000d3a57e458
Protocol: H2
Security: TLS 1.2, ECDHE_RSA, AES_128_GCM
Server: 54.229.238.74 Dublin, Ireland, ASN16509 (AMAZON-02, US),
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Software: /
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Request headers

accept-language: de-DE,de;q=0.9
Referer: https://www.egain.com/
User-Agent: Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/107.0.5304.121 Safari/537.36

Response headers

content-type: text/javascript;charset=utf-8
date: Fri, 25 Nov 2022 16:40:58 GMT
cache-control: max-age=86400
server
expires: Sat, 26 Nov 2022 16:40:58 GMT

GET
H2 200 gtm.js Show response
www.googletagmanager.com/ 132 KB
48 KB 116ms
73ms Script
application/javascript 2a00:1450:4001:803::2008
GOOGLE

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Full URL

https://www.googletagmanager.com/gtm.js?id=GTM-WQGFD2

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Host: www.egain.com
URL: https://www.egain.com/knowledge-management-customer-service-covid-era/?utm_source=1on1&utm_medium=email&utm_campaign=kmai2-na&uid=bfb40c99-b0ca-eb11-8235-000d3a57e458

Protocol

Security

TLS 1.3, , AES_128_GCM

Server

2a00:1450:4001:803::2008 Frankfurt am Main, Germany, ASN15169 (GOOGLE, US),

Reverse DNS

Software

Google Tag Manager /

Resource Hash

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Security Headers

Name	Value
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X-Xss-Protection	0

Request headers

accept-language: de-DE,de;q=0.9
Referer: https://www.egain.com/
User-Agent: Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/107.0.5304.121 Safari/537.36

Response headers

date: Fri, 25 Nov 2022 16:40:58 GMT
content-encoding: br
strict-transport-security: max-age=31536000; includeSubDomains
cross-origin-resource-policy: cross-origin
alt-svc: h3=":443"; ma=2592000,h3-29=":443"; ma=2592000,h3-Q050=":443"; ma=2592000,h3-Q046=":443"; ma=2592000,h3-Q043=":443"; ma=2592000,quic=":443"; ma=2592000; v="46,43"
content-length: 48766
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last-modified: Fri, 25 Nov 2022 15:00:00 GMT
server: Google Tag Manager
vary: Accept-Encoding
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cache-control: private, max-age=900
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access-control-allow-headers: Cache-Control
expires: Fri, 25 Nov 2022 16:40:58 GMT

GET
H2 200 6WNoPXcu9CiYbInz1a6y Show response
ws.zoominfo.com/pixel/ 3 KB
2 KB 192ms
155ms Script
text/javascript 2606:4700::6810:a852
CLOUDFLARENET

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Full URL

https://ws.zoominfo.com/pixel/6WNoPXcu9CiYbInz1a6y

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Host: www.egain.com
URL: https://www.egain.com/knowledge-management-customer-service-covid-era/?utm_source=1on1&utm_medium=email&utm_campaign=kmai2-na&uid=bfb40c99-b0ca-eb11-8235-000d3a57e458

Protocol

Security

TLS 1.3, , AES_128_GCM

Server

2606:4700::6810:a852 , United States, ASN13335 (CLOUDFLARENET, US),

Reverse DNS

Software

cloudflare / Express

Resource Hash

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Security Headers

Name	Value
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Request headers

accept-language: de-DE,de;q=0.9
Referer: https://www.egain.com/knowledge-management-customer-service-covid-era/?utm_source=1on1&utm_medium=email&utm_campaign=kmai2-na&uid=bfb40c99-b0ca-eb11-8235-000d3a57e458
User-Agent: Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/107.0.5304.121 Safari/537.36

Response headers

date: Fri, 25 Nov 2022 16:40:58 GMT
content-encoding: gzip
x-content-type-options: nosniff
cf-cache-status: DYNAMIC
via: 1.1 google
server: cloudflare
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access-control-allow-headers: Content-Type,cf-ipcountry,service-version,x-appengine-user-ip,x-forwarded-for, x-ws-collect-type

GET
H2 200 bat.js Show response
bat.bing.com/ 38 KB
12 KB 72ms
36ms Script
application/javascript 2620:1ec:c11::200
MICROSOFT-CORP-MS...

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Full URL

https://bat.bing.com/bat.js

Requested by

Host: www.egain.com
URL: https://www.egain.com/knowledge-management-customer-service-covid-era/?utm_source=1on1&utm_medium=email&utm_campaign=kmai2-na&uid=bfb40c99-b0ca-eb11-8235-000d3a57e458

Protocol

Security

TLS 1.2, ECDHE_RSA, AES_256_GCM

Server

2620:1ec:c11::200 , United States, ASN8068 (MICROSOFT-CORP-MSN-AS-BLOCK, US),

Reverse DNS

Software

Resource Hash

492f3de5b6bff06f8b26f61d37e2e565f8f31e00315600c73d9caa85713e8c29

Security Headers

Name	Value
Strict-Transport-Security	max-age=31536000; includeSubDomains; preload

Request headers

accept-language: de-DE,de;q=0.9
Referer: https://www.egain.com/
User-Agent: Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/107.0.5304.121 Safari/537.36

Response headers

strict-transport-security: max-age=31536000; includeSubDomains; preload
content-encoding: gzip
date: Fri, 25 Nov 2022 16:40:57 GMT
last-modified: Wed, 09 Nov 2022 21:23:50 GMT
accept-ch: Sec-CH-UA-Arch, Sec-CH-UA-Bitness, Sec-CH-UA-Full-Version, Sec-CH-UA-Mobile, Sec-CH-UA-Model, Sec-CH-UA-Platform, Sec-CH-UA-Platform-Version
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vary: Accept-Encoding
x-cache: CONFIG_NOCACHE
content-type: application/javascript
access-control-allow-origin: *
cache-control: private,max-age=1800
accept-ranges: bytes
content-length: 11421

GET
H2 200 lftracker_v1_ywVkO4XMdlOaZ6Bj.js Show response
sc.lfeeder.com/ 32 KB
11 KB 103ms
11ms Script
application/javascript 2600:9000:2057:d200:1f:f723:6fc0:93a1
AMAZON-02

General

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Show headers Download Go to

Full URL: https://sc.lfeeder.com/lftracker_v1_ywVkO4XMdlOaZ6Bj.js
Requested by: Host: www.egain.com
URL: https://www.egain.com/knowledge-management-customer-service-covid-era/?utm_source=1on1&utm_medium=email&utm_campaign=kmai2-na&uid=bfb40c99-b0ca-eb11-8235-000d3a57e458
Protocol: H2
Security: TLS 1.3, , AES_128_GCM
Server: 2600:9000:2057:d200:1f:f723:6fc0:93a1 , United States, ASN16509 (AMAZON-02, US),
Reverse DNS
Software: AmazonS3 /
Resource Hash: d19a6148cb40a1e4ad7ff0299bdd7a2358e469bd252318cbb602dd16ba3fc46c

Request headers

accept-language: de-DE,de;q=0.9
Referer: https://www.egain.com/
User-Agent: Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/107.0.5304.121 Safari/537.36

Response headers

x-amz-version-id: e2YOknuyNSCL9uCq4hXTkaMVp2woOF0k
content-encoding: gzip
via: 1.1 c1fb60e38be5022a78e4b52bedded7c2.cloudfront.net (CloudFront)
date: Fri, 25 Nov 2022 16:02:43 GMT
last-modified: Wed, 23 Nov 2022 07:04:49 GMT
server: AmazonS3
x-amz-cf-pop: FRA6-C1
age: 2296
etag: W/"ffd38de85a9a2b049bea9a59c3ebaf82"
vary: Accept-Encoding
x-cache: Hit from cloudfront
content-type: application/javascript
cache-control: max-age=3600
x-amz-cf-id: -tkJV0PxUBMhiMnWXaqiUpp9dTj_CvuxOus_8VCu2LKTVH7QQzeyoA==

GET
H2 200 dreamdata.min.js Show response
cdn.dreamdata.cloud/scripts/analytics/v1/ 127 KB
39 KB 85ms
15ms Script
text/javascript 34.120.220.80
GOOGLE-CLOUD-PLAT...

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Full URL

https://cdn.dreamdata.cloud/scripts/analytics/v1/dreamdata.min.js

Requested by

Host: www.egain.com
URL: https://www.egain.com/knowledge-management-customer-service-covid-era/?utm_source=1on1&utm_medium=email&utm_campaign=kmai2-na&uid=bfb40c99-b0ca-eb11-8235-000d3a57e458

Protocol

Security

TLS 1.3, , AES_128_GCM

Server

34.120.220.80 Kansas City, United States, ASN396982 (GOOGLE-CLOUD-PLATFORM, US),

Reverse DNS

80.220.120.34.bc.googleusercontent.com

Software

UploadServer /

Resource Hash

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Security Headers

Name	Value
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Request headers

accept-language: de-DE,de;q=0.9
Referer: https://www.egain.com/
User-Agent: Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/107.0.5304.121 Safari/537.36

Response headers

date: Fri, 25 Nov 2022 16:16:39 GMT
content-encoding: gzip
strict-transport-security: max-age=15768000;includeSubdomains
age: 1459
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GET
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fonts.gstatic.com/s/opensans/v34/ 44 KB
44 KB 101ms
34ms Font
font/woff2 2a00:1450:4001:806::2003
GOOGLE

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https://fonts.gstatic.com/s/opensans/v34/memvYaGs126MiZpBA-UvWbX2vVnXBbObj2OVTS-muw.woff2

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Host: fonts.googleapis.com
URL: https://fonts.googleapis.com/css?family=Open+Sans%3A100%2C200%2C300%2C400%2C500%2C600%2C700%2C800%2C900%2C100i%2C200i%2C300i%2C400i%2C500i%2C600i%2C700i%2C800i%2C900i&subset=latin

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Reverse DNS

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User-Agent: Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/107.0.5304.121 Safari/537.36

Response headers

date: Sat, 19 Nov 2022 16:15:31 GMT
x-content-type-options: nosniff
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GET
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fonts.gstatic.com/s/opensanscondensed/v23/ 16 KB
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font/woff2 2a00:1450:4001:806::2003
GOOGLE

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https://fonts.gstatic.com/s/opensanscondensed/v23/z7NFdQDnbTkabZAIOl9il_O6KJj73e7Ff0GmDuXMRw.woff2

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URL: https://fonts.googleapis.com/css?family=Open+Sans+Condensed:300,700

Protocol

Security

TLS 1.3, , AES_128_GCM

Server

2a00:1450:4001:806::2003 Frankfurt am Main, Germany, ASN15169 (GOOGLE, US),

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Security Headers

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Request headers

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accept-language: de-DE,de;q=0.9
User-Agent: Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/107.0.5304.121 Safari/537.36

Response headers

date: Fri, 25 Nov 2022 10:01:47 GMT
x-content-type-options: nosniff
age: 23951
content-security-policy-report-only: require-trusted-types-for 'script'; report-uri https://csp.withgoogle.com/csp/apps-themes
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expires: Sat, 25 Nov 2023 10:01:47 GMT

GET
H/1.1 200
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www.egain.com/egain/assets/fonts/fontawesome/ 75 KB
76 KB 130ms
98ms Font
text/plain 13.82.107.234
MICROSOFT-CORP-MS...

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https://www.egain.com/egain/assets/fonts/fontawesome/fontawesome-webfont.woff2?v=4.7.0

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Host: www.egain.com
URL: https://www.egain.com/egain/assets/css/third/font-awesome.min.css

Protocol

HTTP/1.1

Security

TLS 1.3, , AES_128_GCM

Server

13.82.107.234 Tappahannock, United States, ASN8075 (MICROSOFT-CORP-MSN-AS-BLOCK, US),

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Resource Hash

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Security Headers

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Request headers

Referer: https://www.egain.com/egain/assets/css/third/font-awesome.min.css
Origin: https://www.egain.com
accept-language: de-DE,de;q=0.9
User-Agent: Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/107.0.5304.121 Safari/537.36

Response headers

Date: Fri, 25 Nov 2022 16:40:58 GMT
Strict-Transport-Security: max-age=31536000
X-Content-Type-Options: nosniff
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GET
H/1.1 200
OK Simple-Line-Icons.woff2
www.egain.com/egain/assets/fonts/simple-line-icons/ 29 KB
30 KB 130ms
98ms Font
text/plain 13.82.107.234
MICROSOFT-CORP-MS...

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https://www.egain.com/egain/assets/fonts/simple-line-icons/Simple-Line-Icons.woff2?v=2.4.0

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Host: www.egain.com
URL: https://www.egain.com/egain/assets/css/third/simple-line-icons.min.css

Protocol

HTTP/1.1

Security

TLS 1.3, , AES_128_GCM

Server

13.82.107.234 Tappahannock, United States, ASN8075 (MICROSOFT-CORP-MSN-AS-BLOCK, US),

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Software

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Security Headers

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Origin: https://www.egain.com
accept-language: de-DE,de;q=0.9
User-Agent: Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/107.0.5304.121 Safari/537.36

Response headers

Date: Fri, 25 Nov 2022 16:40:58 GMT
Strict-Transport-Security: max-age=31536000
X-Content-Type-Options: nosniff
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GET
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fonts.gstatic.com/s/opensanscondensed/v23/ 15 KB
15 KB 79ms
52ms Font
font/woff2 2a00:1450:4001:806::2003
GOOGLE

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https://fonts.gstatic.com/s/opensanscondensed/v23/z7NFdQDnbTkabZAIOl9il_O6KJj73e7Ff1GhDuXMRw.woff2

Requested by

Host: fonts.googleapis.com
URL: https://fonts.googleapis.com/css?family=Open+Sans+Condensed:300,700

Protocol

Security

TLS 1.3, , AES_128_GCM

Server

2a00:1450:4001:806::2003 Frankfurt am Main, Germany, ASN15169 (GOOGLE, US),

Reverse DNS

Software

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Resource Hash

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Security Headers

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User-Agent: Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/107.0.5304.121 Safari/537.36

Response headers

date: Sat, 19 Nov 2022 13:48:47 GMT
x-content-type-options: nosniff
age: 528731
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expires: Sun, 19 Nov 2023 13:48:47 GMT

GET
H/1.1 200
OK cx-covid-era.png
hd.egain.com/images/ 195 KB
196 KB 424ms
399ms Image
image/png 65.9.66.17
AMAZON-02

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Full URL: https://hd.egain.com/images/cx-covid-era.png
Requested by: Host: www.egain.com
URL: https://www.egain.com/knowledge-management-customer-service-covid-era/?utm_source=1on1&utm_medium=email&utm_campaign=kmai2-na&uid=bfb40c99-b0ca-eb11-8235-000d3a57e458
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Request headers

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User-Agent: Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/107.0.5304.121 Safari/537.36

Response headers

Date: Fri, 25 Nov 2022 16:40:59 GMT
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Server: AmazonS3
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GET
H2 200 a Show response
key-cdn.printfriendly.com/api/v3/domain_settings/ 160 B
590 B 278ms
144ms Script
text/javascript 2a02:6ea0:c700::19
CDN77 ^_^

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Full URL: https://key-cdn.printfriendly.com/api/v3/domain_settings/a?callback=pfMod.saveDSSettings&hostname=www.egain.com&client_version=client
Requested by: Host: cdn.printfriendly.com
URL: https://cdn.printfriendly.com/printfriendly.js
Protocol: H2
Security: TLS 1.3, , AES_256_GCM
Server: 2a02:6ea0:c700::19 Frankfurt am Main, Germany, ASN60068 (CDN77 ^_^, GB),
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Software: CDN77-Turbo /
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Request headers

accept-language: de-DE,de;q=0.9
Referer: https://www.egain.com/
User-Agent: Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/107.0.5304.121 Safari/537.36

Response headers

x-77-pop: frankfurtDE
date: Fri, 25 Nov 2022 16:40:58 GMT
via: 1.1 google
content-encoding: br
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vary: Accept-Encoding
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cache-control: max-age=3600, public

GET
H3 200 js Show response
www.googletagmanager.com/gtag/ 220 KB
76 KB 67ms
38ms Script
application/javascript 2a00:1450:4001:803::2008
GOOGLE

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https://www.googletagmanager.com/gtag/js?id=G-P0WWZ4WL9G&l=dataLayer&cx=c

Requested by

Host: www.googletagmanager.com
URL: https://www.googletagmanager.com/gtag/js?id=UA-15835029-4

Protocol

Security

QUIC, , AES_128_GCM

Server

2a00:1450:4001:803::2008 Frankfurt am Main, Germany, ASN15169 (GOOGLE, US),

Reverse DNS

Software

Google Tag Manager /

Resource Hash

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Security Headers

Name	Value
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X-Xss-Protection	0

Request headers

accept-language: de-DE,de;q=0.9
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User-Agent: Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/107.0.5304.121 Safari/537.36

Response headers

date: Fri, 25 Nov 2022 16:40:58 GMT
content-encoding: br
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server: Google Tag Manager
vary: Accept-Encoding
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content-length: 77699
x-xss-protection: 0
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expires: Fri, 25 Nov 2022 16:40:58 GMT

GET
H2 200 analytics.js Show response
www.google-analytics.com/ 49 KB
20 KB 46ms
13ms Script
text/javascript 2a00:1450:4001:82b::200e
GOOGLE

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Full URL

https://www.google-analytics.com/analytics.js

Requested by

Host: www.googletagmanager.com
URL: https://www.googletagmanager.com/gtag/js?id=UA-15835029-4

Protocol

Security

TLS 1.3, , AES_128_GCM

Server

2a00:1450:4001:82b::200e Frankfurt am Main, Germany, ASN15169 (GOOGLE, US),

Reverse DNS

Software

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Resource Hash

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Security Headers

Name	Value
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Request headers

accept-language: de-DE,de;q=0.9
Referer: https://www.egain.com/
User-Agent: Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/107.0.5304.121 Safari/537.36

Response headers

strict-transport-security: max-age=10886400; includeSubDomains; preload
content-encoding: gzip
x-content-type-options: nosniff
date: Fri, 25 Nov 2022 15:15:54 GMT
last-modified: Tue, 27 Sep 2022 22:01:05 GMT
server: Golfe2
age: 5104
vary: Accept-Encoding
content-type: text/javascript
cache-control: public, max-age=7200
cross-origin-resource-policy: cross-origin
alt-svc: h3=":443"; ma=2592000,h3-29=":443"; ma=2592000,h3-Q050=":443"; ma=2592000,h3-Q046=":443"; ma=2592000,h3-Q043=":443"; ma=2592000,quic=":443"; ma=2592000; v="46,43"
content-length: 20039
expires: Fri, 25 Nov 2022 17:15:54 GMT

GET
H3 200 js Show response
www.googletagmanager.com/gtag/ 179 KB
65 KB 58ms
31ms Script
application/javascript 2a00:1450:4001:803::2008
GOOGLE

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Full URL

https://www.googletagmanager.com/gtag/js?id=AW-946629603&l=dataLayer&cx=c

Requested by

Host: www.googletagmanager.com
URL: https://www.googletagmanager.com/gtag/js?id=UA-15835029-4

Protocol

Security

QUIC, , AES_128_GCM

Server

2a00:1450:4001:803::2008 Frankfurt am Main, Germany, ASN15169 (GOOGLE, US),

Reverse DNS

Software

Google Tag Manager /

Resource Hash

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Security Headers

Name	Value
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X-Xss-Protection	0

Request headers

accept-language: de-DE,de;q=0.9
Referer: https://www.egain.com/
User-Agent: Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/107.0.5304.121 Safari/537.36

Response headers

date: Fri, 25 Nov 2022 16:40:58 GMT
content-encoding: br
strict-transport-security: max-age=31536000; includeSubDomains
cross-origin-resource-policy: cross-origin
alt-svc: h3=":443"; ma=2592000,h3-29=":443"; ma=2592000,h3-Q050=":443"; ma=2592000,h3-Q046=":443"; ma=2592000,h3-Q043=":443"; ma=2592000,quic=":443"; ma=2592000; v="46,43"
content-length: 66933
x-xss-protection: 0
last-modified: Fri, 25 Nov 2022 15:00:00 GMT
server: Google Tag Manager
vary: Accept-Encoding
content-type: application/javascript; charset=UTF-8
access-control-allow-origin: *
cache-control: private, max-age=900
access-control-allow-credentials: true
access-control-allow-headers: Cache-Control
expires: Fri, 25 Nov 2022 16:40:58 GMT

GET
H2 204 56380144.js Show response
bat.bing.com/p/action/ 0
116 B 110ms
110ms Script
text/plain 2620:1ec:c11::200
MICROSOFT-CORP-MS...

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Full URL

https://bat.bing.com/p/action/56380144.js

Requested by

Host: bat.bing.com
URL: https://bat.bing.com/bat.js

Protocol

Security

TLS 1.2, ECDHE_RSA, AES_256_GCM

Server

2620:1ec:c11::200 , United States, ASN8068 (MICROSOFT-CORP-MSN-AS-BLOCK, US),

Reverse DNS

Software

Resource Hash

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Security Headers

Name	Value
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Request headers

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User-Agent: Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/107.0.5304.121 Safari/537.36

Response headers

access-control-allow-origin: *
strict-transport-security: max-age=31536000; includeSubDomains; preload
cache-control: private,max-age=1800
date: Fri, 25 Nov 2022 16:40:57 GMT
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GET
H2 200 / Show response
googleads.g.doubleclick.net/pagead/viewthroughconversion/946629603/ 2 KB
2 KB 95ms
58ms Script
text/javascript 2a00:1450:4001:80b::2002
GOOGLE

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Full URL

https://googleads.g.doubleclick.net/pagead/viewthroughconversion/946629603/?random=1669394458325&cv=11&fst=1669394458325&bg=ffffff&guid=ON&async=1&gtm=2oab90&u_w=1600&u_h=1200&hn=www.googleadservices.com&frm=0&url=https%3A%2F%2Fwww.egain.com%2Fknowledge-management-customer-service-covid-era%2F%3Futm_source%3D1on1%26utm_medium%3Demail%26utm_campaign%3Dkmai2-na%26uid%3Dbfb40c99-b0ca-eb11-8235-000d3a57e458&tiba=The%20New%20Knowledge%20Management%20Required%20for%20Customer%20Service%20in%20the%20COVID%20Era%20-%20eGain&auid=383820226.1669394458&uaw=0&data=event%3Dgtag.config&rfmt=3&fmt=4

Requested by

Host: www.googletagmanager.com
URL: https://www.googletagmanager.com/gtag/js?id=AW-946629603

Protocol

Security

TLS 1.3, , AES_128_GCM

Server

2a00:1450:4001:80b::2002 Frankfurt am Main, Germany, ASN15169 (GOOGLE, US),

Reverse DNS

Software

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Resource Hash

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Security Headers

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Request headers

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User-Agent: Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/107.0.5304.121 Safari/537.36

Response headers

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date: Fri, 25 Nov 2022 16:40:58 GMT
content-encoding: br
x-content-type-options: nosniff
server: cafe
content-type: text/javascript; charset=UTF-8
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POST
H2 204 collect
region1.google-analytics.com/g/ 0
346 B 49ms
17ms Ping
text/plain 2001:4860:4802:32::36
GOOGLE

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Full URL: https://region1.google-analytics.com/g/collect?v=2&tid=G-P0WWZ4WL9G&gtm=2oeb90&_p=1215326926&cid=647148101.1669394458&ul=en-us&sr=1600x1200&uaa=&uab=&uafvl=&uamb=0&uam=&uap=&uapv=&uaw=0&_s=1&sid=1669394458&sct=1&seg=0&dl=https%3A%2F%2Fwww.egain.com%2Fknowledge-management-customer-service-covid-era%2F%3Futm_source%3D1on1%26utm_medium%3Demail%26utm_campaign%3Dkmai2-na%26uid%3Dbfb40c99-b0ca-eb11-8235-000d3a57e458&dt=The%20New%20Knowledge%20Management%20Required%20for%20Customer%20Service%20in%20the%20COVID%20Era%20-%20eGain&en=page_view&_fv=1&_nsi=1&_ss=1
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Protocol: H2
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Request headers

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User-Agent: Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/107.0.5304.121 Safari/537.36

Response headers

pragma: no-cache
date: Fri, 25 Nov 2022 16:40:58 GMT
server: Golfe2
content-type: text/plain
access-control-allow-origin: https://www.egain.com
cache-control: no-cache, no-store, must-revalidate
access-control-allow-credentials: true
cross-origin-resource-policy: cross-origin
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content-length: 0
expires: Fri, 01 Jan 1990 00:00:00 GMT

GET
H2 200 egain-chat.js Show response
ebrain.egain.com/system/templates/chat/ 4 KB
2 KB 815ms
373ms Script
application/x-javascript 2600:1f14:f4:7d01:d320:3b34:331c:cd99
AMAZON-02

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Full URL

https://ebrain.egain.com/system/templates/chat/egain-chat.js

Requested by

Host: analytics.analytics-egain.com
URL: https://analytics.analytics-egain.com/onetag/EG26912918

Protocol

Security

TLS 1.2, ECDHE_RSA, AES_128_GCM

Server

2600:1f14:f4:7d01:d320:3b34:331c:cd99 Boardman, United States, ASN16509 (AMAZON-02, US),

Reverse DNS

Software

Server /

Resource Hash

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Security Headers

Name	Value
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Strict-Transport-Security	max-age=31536000; includeSubDomains; preload
X-Content-Type-Options	nosniff
X-Frame-Options	SAMEORIGIN

Request headers

accept-language: de-DE,de;q=0.9
Referer: https://www.egain.com/
User-Agent: Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/107.0.5304.121 Safari/537.36

Response headers

date: Fri, 25 Nov 2022 16:40:59 GMT
content-encoding: gzip
x-content-type-options: nosniff
strict-transport-security: max-age=31536000; includeSubDomains; preload
server: Server
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content-type: application/x-javascript
cache-control: max-age=7200,private
x-amz-apigw-id: cKp0PEFyvHcFbsg=
content-length: 1369

GET
H2 200 allow_cobrowse.js Show response
ebrain.egain.com/system/cb/admin/js/ 24 KB
25 KB 782ms
341ms Script
application/javascript 2600:1f14:f4:7d01:d320:3b34:331c:cd99
AMAZON-02

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https://ebrain.egain.com/system/cb/admin/js/allow_cobrowse.js

Requested by

Host: analytics.analytics-egain.com
URL: https://analytics.analytics-egain.com/onetag/EG26912918

Protocol

Security

TLS 1.2, ECDHE_RSA, AES_128_GCM

Server

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Software

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Security Headers

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Request headers

accept-language: de-DE,de;q=0.9
Referer: https://www.egain.com/
User-Agent: Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/107.0.5304.121 Safari/537.36

Response headers

pragma: cache
date: Fri, 25 Nov 2022 16:40:59 GMT
strict-transport-security: max-age=31536000; includeSubDomains; preload
x-content-type-options: nosniff
accept-encoding: compress,gzip
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content-security-policy: frame-ancestors 'self' ebrain.egain.cloud
x-frame-options: SAMEORIGIN
content-type: application/javascript
cache-control: max-age=86400
accept-ranges: bytes
content-length: 24629
x-ua-compatible: IE=EmulateIE9

GET
H2 200 Offers.egain Show response
ebrain.egain.com/system/ 294 B
2 KB 810ms
372ms Script
text/javascript 2600:1f14:f4:7d01:d320:3b34:331c:cd99
AMAZON-02

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Full URL

https://ebrain.egain.com/system/Offers.egain?command=GetRulesJS&egofferpageurl=https%3A%2F%2Fwww.egain.com%2Fknowledge-management-customer-service-covid-era%2F%3Futm_source%3D1on1%26utm_medium%3Demail%26utm_campaign%3Dkmai2-na%26uid%3Dbfb40c99-b0ca-eb11-8235-000d3a57e458&egofferpagetitle=The%20New%20Knowledge%20Management%20Required%20for%20Customer%20Service%20in%20the%20COVID%20Era%20-%20eGain&egofferpatternchecksum=

Requested by

Host: analytics.analytics-egain.com
URL: https://analytics.analytics-egain.com/onetag/EG26912918

Protocol

Security

TLS 1.2, ECDHE_RSA, AES_128_GCM

Server

2600:1f14:f4:7d01:d320:3b34:331c:cd99 Boardman, United States, ASN16509 (AMAZON-02, US),

Reverse DNS

Software

Server /

Resource Hash

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Security Headers

Name	Value
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Strict-Transport-Security	max-age=31536000; includeSubDomains; preload
X-Content-Type-Options	nosniff
X-Frame-Options	SAMEORIGIN

Request headers

accept-language: de-DE,de;q=0.9
Referer: https://www.egain.com/
User-Agent: Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/107.0.5304.121 Safari/537.36

Response headers

date: Fri, 25 Nov 2022 16:40:59 GMT
strict-transport-security: max-age=31536000; includeSubDomains; preload
x-content-type-options: nosniff
x-amzn-remapped-content-length: 294
content-security-policy: frame-ancestors 'self' ebrain.egain.cloud
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pragma: no-cache
server: Server
x-frame-options: SAMEORIGIN
content-type: text/javascript; charset=UTF-8
cache-control: no-cache
x-amzn-remapped-date: Fri, 25 Nov 2022 16:40:59 GMT
expires: Thu, 01 Jan 1970 00:00:00 GMT

GET
H2 200 EG26912918 Show response
analytics.analytics-egain.com/iframe/ Frame F17E 4 KB
4 KB 32ms
32ms Document
text/html 54.229.238.74
AMAZON-02

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Full URL: https://analytics.analytics-egain.com/iframe/EG26912918
Requested by: Host: analytics.analytics-egain.com
URL: https://analytics.analytics-egain.com/onetag/EG26912918
Protocol: H2
Security: TLS 1.2, ECDHE_RSA, AES_128_GCM
Server: 54.229.238.74 Dublin, Ireland, ASN16509 (AMAZON-02, US),
Reverse DNS: ec2-54-229-238-74.eu-west-1.compute.amazonaws.com
Software: /
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Request headers

Referer: https://www.egain.com/
Upgrade-Insecure-Requests: 1
User-Agent: Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/107.0.5304.121 Safari/537.36
accept-language: de-DE,de;q=0.9

Response headers

cache-control: max-age=86400
content-type: text/html;charset=utf-8
date: Fri, 25 Nov 2022 16:40:58 GMT
expires: Sat, 26 Nov 2022 16:40:58 GMT
server

POST
H3 200 collect Show response
www.google-analytics.com/j/ 2 B
22 B 51ms
21ms XHR
text/plain 2a00:1450:4001:82b::200e
GOOGLE

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Full URL

https://www.google-analytics.com/j/collect?v=1&_v=j98&a=1215326926&t=pageview&_s=1&dl=https%3A%2F%2Fwww.egain.com%2Fknowledge-management-customer-service-covid-era%2F%3Futm_source%3D1on1%26utm_medium%3Demail%26utm_campaign%3Dkmai2-na%26uid%3Dbfb40c99-b0ca-eb11-8235-000d3a57e458&ul=en-us&de=UTF-8&dt=The%20New%20Knowledge%20Management%20Required%20for%20Customer%20Service%20in%20the%20COVID%20Era%20-%20eGain&sd=24-bit&sr=1600x1200&vp=1600x1200&je=0&_u=YADAAUABAAAAACAAI~&jid=191371972&gjid=343542652&cid=647148101.1669394458&tid=UA-15835029-4&_gid=575093905.1669394458&_r=1&gtm=2oub90&z=1312103985

Requested by

Host: www.google-analytics.com
URL: https://www.google-analytics.com/analytics.js

Protocol

Security

QUIC, , AES_128_GCM

Server

2a00:1450:4001:82b::200e Frankfurt am Main, Germany, ASN15169 (GOOGLE, US),

Reverse DNS

Software

Golfe2 /

Resource Hash

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Security Headers

Name	Value
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Request headers

Referer: https://www.egain.com/
accept-language: de-DE,de;q=0.9
User-Agent: Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/107.0.5304.121 Safari/537.36
Content-Type: text/plain

Response headers

pragma: no-cache
date: Fri, 25 Nov 2022 16:40:58 GMT
x-content-type-options: nosniff
last-modified: Sun, 17 May 1998 03:00:00 GMT
server: Golfe2
content-type: text/plain
access-control-allow-origin: https://www.egain.com
cache-control: no-cache, no-store, must-revalidate
access-control-allow-credentials: true
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content-length: 2
expires: Fri, 01 Jan 1990 00:00:00 GMT

POST
H3 200 collect Show response
www.google-analytics.com/j/ 2 B
22 B 43ms
22ms XHR
text/plain 2a00:1450:4001:82b::200e
GOOGLE

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Full URL

https://www.google-analytics.com/j/collect?v=1&_v=j98&a=1215326926&t=event&ni=1&_s=1&dl=https%3A%2F%2Fwww.egain.com%2Fknowledge-management-customer-service-covid-era%2F%3Futm_source%3D1on1%26utm_medium%3Demail%26utm_campaign%3Dkmai2-na%26uid%3Dbfb40c99-b0ca-eb11-8235-000d3a57e458&ul=en-us&de=UTF-8&dt=The%20New%20Knowledge%20Management%20Required%20for%20Customer%20Service%20in%20the%20COVID%20Era%20-%20eGain&sd=24-bit&sr=1600x1200&vp=1600x1200&je=0&ec=Parse%20URL&ea=Find%20UID&_u=YADAAUABAAAAACAAI~&jid=2081398270&gjid=1432351490&cid=647148101.1669394458&tid=UA-15835029-4&_gid=575093905.1669394458&_r=1&gtm=2wgb90NC9SGDL&cd17=bfb40c99-b0ca-eb11-8235-000d3a57e458&z=1806331134

Requested by

Host: www.google-analytics.com
URL: https://www.google-analytics.com/analytics.js

Protocol

Security

QUIC, , AES_128_GCM

Server

2a00:1450:4001:82b::200e Frankfurt am Main, Germany, ASN15169 (GOOGLE, US),

Reverse DNS

Software

Golfe2 /

Resource Hash

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Security Headers

Name	Value
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Request headers

Referer: https://www.egain.com/
accept-language: de-DE,de;q=0.9
User-Agent: Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/107.0.5304.121 Safari/537.36
Content-Type: text/plain

Response headers

pragma: no-cache
date: Fri, 25 Nov 2022 16:40:58 GMT
x-content-type-options: nosniff
last-modified: Sun, 17 May 1998 03:00:00 GMT
server: Golfe2
content-type: text/plain
access-control-allow-origin: https://www.egain.com
cache-control: no-cache, no-store, must-revalidate
access-control-allow-credentials: true
cross-origin-resource-policy: cross-origin
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content-length: 2
expires: Fri, 01 Jan 1990 00:00:00 GMT

GET
H2 200 data.js Show response
tags.clickagy.com/ 38 KB
14 KB 341ms
291ms Script
application/javascript 2606:4700::6812:3eb
CLOUDFLARENET

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Full URL: https://tags.clickagy.com/data.js?rnd=62fe5c0e6ad95
Requested by: Host: ws.zoominfo.com
URL: https://ws.zoominfo.com/pixel/6WNoPXcu9CiYbInz1a6y
Protocol: H2
Security: TLS 1.3, , AES_128_GCM
Server: 2606:4700::6812:3eb , United States, ASN13335 (CLOUDFLARENET, US),
Reverse DNS
Software: cloudflare /
Resource Hash: b600f1dc62b172effa1611f27da2410354b23d9bc79f34a525821752fafcde83

Request headers

accept-language: de-DE,de;q=0.9
Referer: https://www.egain.com/
User-Agent: Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/107.0.5304.121 Safari/537.36

Response headers

date: Fri, 25 Nov 2022 16:40:58 GMT
x-amz-version-id: eiH8z613.BRzukjofzW7pfMQ5QqyyUJw
content-encoding: gzip
cf-cache-status: DYNAMIC
via: 1.1 f4bb20c87d16b2dbe5d1a85f19c67294.cloudfront.net (CloudFront)
x-amz-cf-pop: BOM78-P5
age: 5934
x-cache: Hit from cloudfront
alt-svc: h3=":443"; ma=86400, h3-29=":443"; ma=86400
last-modified: Fri, 07 Oct 2022 12:51:20 GMT
server: cloudflare
etag: W/"39cbfce65efed785f567d3a64646eed5"
vary: Accept-Encoding
content-type: application/javascript
cf-ray: 76fbd445baff90fb-FRA
x-amz-cf-id: BT4bT-QVmXXG-zMH71A8xjPypdLsGvje_xmltAJz91B551rrE-p1ZQ==

GET
H2 200 /
tr.lfeeder.com/ 43 B
294 B 85ms
40ms Image
image/gif 18.66.122.75
AMAZON-02

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Full URL: https://tr.lfeeder.com/?sid=ywVkO4XMdlOaZ6Bj&data=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
Requested by: Host: www.egain.com
URL: https://www.egain.com/knowledge-management-customer-service-covid-era/?utm_source=1on1&utm_medium=email&utm_campaign=kmai2-na&uid=bfb40c99-b0ca-eb11-8235-000d3a57e458
Protocol: H2
Security: TLS 1.3, , AES_128_GCM
Server: 18.66.122.75 , United States, ASN16509 (AMAZON-02, US),
Reverse DNS: server-18-66-122-75.fra60.r.cloudfront.net
Software: CloudFront /
Resource Hash: b1442e85b03bdcaf66dc58c7abb98745dd2687d86350be9a298a1d9382ac849b

Request headers

accept-language: de-DE,de;q=0.9
Referer: https://www.egain.com/
User-Agent: Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/107.0.5304.121 Safari/537.36

Response headers

date: Fri, 25 Nov 2022 16:40:58 GMT
via: 1.1 109c7a7f1cf897851e09b16d3030a948.cloudfront.net (CloudFront)
server: CloudFront
x-amz-cf-pop: FRA60-P2
x-cache: LambdaGeneratedResponse from cloudfront
content-type: image/gif
content-length: 43
x-amz-cf-id: UHk6uJbCSfs9is2Ojv5y4c3_SXKGhRYGQ2Gz9BWjZD6wF747c-r0RA==

POST
H3 200 p Show response
cdn.dreamdata.cloud/api/v1/ 16 B
32 B 55ms
27ms XHR
application/json 34.120.220.80
GOOGLE-CLOUD-PLAT...

General

Check archive.org

Show headers Download Go to

Full URL

https://cdn.dreamdata.cloud/api/v1/p

Requested by

Host: cdn.dreamdata.cloud
URL: https://cdn.dreamdata.cloud/scripts/analytics/v1/dreamdata.min.js

Protocol

Security

QUIC, , AES_128_GCM

Server

34.120.220.80 Kansas City, United States, ASN396982 (GOOGLE-CLOUD-PLATFORM, US),

Reverse DNS

80.220.120.34.bc.googleusercontent.com

Software

Google Frontend /

Resource Hash

c955e57777ec0d73639dca6748560d00aa5eb8e12f13ebb2ed9656add3908f97

Security Headers

Name	Value
Strict-Transport-Security	max-age=15768000;includeSubdomains

Request headers

Referer: https://www.egain.com/
accept-language: de-DE,de;q=0.9
User-Agent: Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/107.0.5304.121 Safari/537.36
Content-Type: text/plain

Response headers

date: Fri, 25 Nov 2022 16:40:58 GMT
via: 1.1 google
strict-transport-security: max-age=15768000;includeSubdomains
server: Google Frontend
content-type: application/json; charset=utf-8
access-control-allow-origin: *
x-cloud-trace-context: b3805c853b20835b60cd923cfe450e3d
alt-svc: h3=":443"; ma=2592000,h3-29=":443"; ma=2592000
content-length: 16

GET
H2 200 /
www.google.com/pagead/1p-user-list/946629603/ 42 B
548 B 63ms
27ms Image
image/gif 2a00:1450:4001:827::2004
GOOGLE

General

Check archive.org

Show headers Download Go to Show image

Full URL

https://www.google.com/pagead/1p-user-list/946629603/?random=1669394458325&cv=11&fst=1669392000000&bg=ffffff&guid=ON&async=1&gtm=2oab90&u_w=1600&u_h=1200&frm=0&url=https%3A%2F%2Fwww.egain.com%2Fknowledge-management-customer-service-covid-era%2F%3Futm_source%3D1on1%26utm_medium%3Demail%26utm_campaign%3Dkmai2-na%26uid%3Dbfb40c99-b0ca-eb11-8235-000d3a57e458&tiba=The%20New%20Knowledge%20Management%20Required%20for%20Customer%20Service%20in%20the%20COVID%20Era%20-%20eGain&data=event%3Dgtag.config&fmt=3&is_vtc=1&random=1058827236&rmt_tld=0&ipr=y

Requested by

Host: www.egain.com
URL: https://www.egain.com/knowledge-management-customer-service-covid-era/?utm_source=1on1&utm_medium=email&utm_campaign=kmai2-na&uid=bfb40c99-b0ca-eb11-8235-000d3a57e458

Protocol

Security

TLS 1.3, , AES_128_GCM

Server

2a00:1450:4001:827::2004 Frankfurt am Main, Germany, ASN15169 (GOOGLE, US),

Reverse DNS

Software

cafe /

Resource Hash

ef1955ae757c8b966c83248350331bd3a30f658ced11f387f8ebf05ab3368629

Security Headers

Name	Value
Content-Security-Policy	script-src 'none'; object-src 'none'
X-Content-Type-Options	nosniff
X-Xss-Protection	0

Request headers

accept-language: de-DE,de;q=0.9
Referer: https://www.egain.com/
User-Agent: Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/107.0.5304.121 Safari/537.36

Response headers

pragma: no-cache
date: Fri, 25 Nov 2022 16:40:58 GMT
content-security-policy: script-src 'none'; object-src 'none'
x-content-type-options: nosniff
server: cafe
content-type: image/gif
p3p: policyref="https://www.googleadservices.com/pagead/p3p.xml", CP="NOI DEV PSA PSD IVA IVD OTP OUR OTR IND OTC"
cache-control: no-cache, no-store, must-revalidate
cross-origin-resource-policy: cross-origin
timing-allow-origin: *
alt-svc: h3=":443"; ma=2592000,h3-29=":443"; ma=2592000,h3-Q050=":443"; ma=2592000,h3-Q046=":443"; ma=2592000,h3-Q043=":443"; ma=2592000,quic=":443"; ma=2592000; v="46,43"
content-length: 42
x-xss-protection: 0
expires: Fri, 01 Jan 1990 00:00:00 GMT

GET
H2 200 /
www.google.de/pagead/1p-user-list/946629603/ 42 B
548 B 82ms
28ms Image
image/gif 2a00:1450:4001:810::2003
GOOGLE

General

Check archive.org

Show headers Download Go to Show image

Full URL

https://www.google.de/pagead/1p-user-list/946629603/?random=1669394458325&cv=11&fst=1669392000000&bg=ffffff&guid=ON&async=1&gtm=2oab90&u_w=1600&u_h=1200&frm=0&url=https%3A%2F%2Fwww.egain.com%2Fknowledge-management-customer-service-covid-era%2F%3Futm_source%3D1on1%26utm_medium%3Demail%26utm_campaign%3Dkmai2-na%26uid%3Dbfb40c99-b0ca-eb11-8235-000d3a57e458&tiba=The%20New%20Knowledge%20Management%20Required%20for%20Customer%20Service%20in%20the%20COVID%20Era%20-%20eGain&data=event%3Dgtag.config&fmt=3&is_vtc=1&random=1058827236&rmt_tld=1&ipr=y

Requested by

Host: www.egain.com
URL: https://www.egain.com/knowledge-management-customer-service-covid-era/?utm_source=1on1&utm_medium=email&utm_campaign=kmai2-na&uid=bfb40c99-b0ca-eb11-8235-000d3a57e458

Protocol

Security

TLS 1.3, , AES_128_GCM

Server

2a00:1450:4001:810::2003 Frankfurt am Main, Germany, ASN15169 (GOOGLE, US),

Reverse DNS

Software

cafe /

Resource Hash

ef1955ae757c8b966c83248350331bd3a30f658ced11f387f8ebf05ab3368629

Security Headers

Name	Value
Content-Security-Policy	script-src 'none'; object-src 'none'
X-Content-Type-Options	nosniff
X-Xss-Protection	0

Request headers

accept-language: de-DE,de;q=0.9
Referer: https://www.egain.com/
User-Agent: Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/107.0.5304.121 Safari/537.36

Response headers

pragma: no-cache
date: Fri, 25 Nov 2022 16:40:58 GMT
content-security-policy: script-src 'none'; object-src 'none'
x-content-type-options: nosniff
server: cafe
content-type: image/gif
p3p: policyref="https://www.googleadservices.com/pagead/p3p.xml", CP="NOI DEV PSA PSD IVA IVD OTP OUR OTR IND OTC"
cache-control: no-cache, no-store, must-revalidate
cross-origin-resource-policy: cross-origin
timing-allow-origin: *
alt-svc: h3=":443"; ma=2592000,h3-29=":443"; ma=2592000,h3-Q050=":443"; ma=2592000,h3-Q046=":443"; ma=2592000,h3-Q043=":443"; ma=2592000,quic=":443"; ma=2592000; v="46,43"
content-length: 42
x-xss-protection: 0
expires: Fri, 01 Jan 1990 00:00:00 GMT

POST
H2 200 collect Show response
stats.g.doubleclick.net/j/ 4 B
441 B 58ms
20ms XHR
text/plain 2a00:1450:400c:c08::9a
GOOGLE

General

Check archive.org

Show headers Download Go to

Full URL

https://stats.g.doubleclick.net/j/collect?t=dc&aip=1&_r=3&v=1&_v=j98&tid=UA-15835029-4&cid=647148101.1669394458&jid=191371972&gjid=343542652&_gid=575093905.1669394458&_u=YADAAUAAAAAAACAAI~&z=734761577

Requested by

Host: www.google-analytics.com
URL: https://www.google-analytics.com/analytics.js

Protocol

Security

TLS 1.3, , AES_128_GCM

Server

2a00:1450:400c:c08::9a Brussels, Belgium, ASN15169 (GOOGLE, US),

Reverse DNS

Software

Golfe2 /

Resource Hash

84e01419bd81f32ac6df0f75f49c604fda9172000a3ae432b3c47b2a6a712d80

Security Headers

Name	Value
Strict-Transport-Security	max-age=10886400; includeSubDomains; preload
X-Content-Type-Options	nosniff

Request headers

Referer: https://www.egain.com/
accept-language: de-DE,de;q=0.9
User-Agent: Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/107.0.5304.121 Safari/537.36
Content-Type: text/plain

Response headers

pragma: no-cache
strict-transport-security: max-age=10886400; includeSubDomains; preload
date: Fri, 25 Nov 2022 16:40:58 GMT
x-content-type-options: nosniff
last-modified: Sun, 17 May 1998 03:00:00 GMT
server: Golfe2
content-type: text/plain
access-control-allow-origin: https://www.egain.com
cache-control: no-cache, no-store, must-revalidate
access-control-allow-credentials: true
cross-origin-resource-policy: cross-origin
alt-svc: h3=":443"; ma=2592000,h3-29=":443"; ma=2592000,h3-Q050=":443"; ma=2592000,h3-Q046=":443"; ma=2592000,h3-Q043=":443"; ma=2592000,quic=":443"; ma=2592000; v="46,43"
content-length: 4
expires: Fri, 01 Jan 1990 00:00:00 GMT

POST
H2 200 collect Show response
stats.g.doubleclick.net/j/ 4 B
70 B 58ms
20ms XHR
text/plain 2a00:1450:400c:c08::9a
GOOGLE

General

Check archive.org

Show headers Download Go to

Full URL

https://stats.g.doubleclick.net/j/collect?t=dc&aip=1&_r=3&v=1&_v=j98&tid=UA-15835029-4&cid=647148101.1669394458&jid=2081398270&gjid=1432351490&_gid=575093905.1669394458&_u=YADAAUABAAAAACAAI~&z=2137349803

Requested by

Host: www.google-analytics.com
URL: https://www.google-analytics.com/analytics.js

Protocol

Security

TLS 1.3, , AES_128_GCM

Server

2a00:1450:400c:c08::9a Brussels, Belgium, ASN15169 (GOOGLE, US),

Reverse DNS

Software

Golfe2 /

Resource Hash

84e01419bd81f32ac6df0f75f49c604fda9172000a3ae432b3c47b2a6a712d80

Security Headers

Name	Value
Strict-Transport-Security	max-age=10886400; includeSubDomains; preload
X-Content-Type-Options	nosniff

Request headers

Referer: https://www.egain.com/
accept-language: de-DE,de;q=0.9
User-Agent: Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/107.0.5304.121 Safari/537.36
Content-Type: text/plain

Response headers

pragma: no-cache
strict-transport-security: max-age=10886400; includeSubDomains; preload
date: Fri, 25 Nov 2022 16:40:58 GMT
x-content-type-options: nosniff
last-modified: Sun, 17 May 1998 03:00:00 GMT
server: Golfe2
content-type: text/plain
access-control-allow-origin: https://www.egain.com
cache-control: no-cache, no-store, must-revalidate
access-control-allow-credentials: true
cross-origin-resource-policy: cross-origin
alt-svc: h3=":443"; ma=2592000,h3-29=":443"; ma=2592000,h3-Q050=":443"; ma=2592000,h3-Q046=":443"; ma=2592000,h3-Q043=":443"; ma=2592000,quic=":443"; ma=2592000; v="46,43"
content-length: 4
expires: Fri, 01 Jan 1990 00:00:00 GMT

GET
H3 200 ga-audiences
www.google.com/ads/ 42 B
63 B 92ms
56ms Image
image/gif 2a00:1450:4001:827::2004
GOOGLE

General

Check archive.org

Show headers Download Go to Show image

Full URL

https://www.google.com/ads/ga-audiences?t=sr&aip=1&_r=4&slf_rd=1&v=1&_v=j98&tid=UA-15835029-4&cid=647148101.1669394458&jid=191371972&_u=YADAAUAAAAAAACAAI~&z=678822703

Requested by

Host: www.egain.com
URL: https://www.egain.com/knowledge-management-customer-service-covid-era/?utm_source=1on1&utm_medium=email&utm_campaign=kmai2-na&uid=bfb40c99-b0ca-eb11-8235-000d3a57e458

Protocol

Security

QUIC, , AES_128_GCM

Server

2a00:1450:4001:827::2004 Frankfurt am Main, Germany, ASN15169 (GOOGLE, US),

Reverse DNS

Software

cafe /

Resource Hash

ef1955ae757c8b966c83248350331bd3a30f658ced11f387f8ebf05ab3368629

Security Headers

Name	Value
X-Content-Type-Options	nosniff
X-Xss-Protection	0

Request headers

accept-language: de-DE,de;q=0.9
Referer: https://www.egain.com/
User-Agent: Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/107.0.5304.121 Safari/537.36

Response headers

pragma: no-cache
date: Fri, 25 Nov 2022 16:40:58 GMT
x-content-type-options: nosniff
server: cafe
content-type: image/gif
p3p: policyref="https://www.googleadservices.com/pagead/p3p.xml", CP="NOI DEV PSA PSD IVA IVD OTP OUR OTR IND OTC"
cache-control: no-cache, no-store, must-revalidate
cross-origin-resource-policy: cross-origin
timing-allow-origin: *
alt-svc: h3=":443"; ma=2592000,h3-29=":443"; ma=2592000,h3-Q050=":443"; ma=2592000,h3-Q046=":443"; ma=2592000,h3-Q043=":443"; ma=2592000,quic=":443"; ma=2592000; v="46,43"
content-length: 42
x-xss-protection: 0
expires: Fri, 01 Jan 1990 00:00:00 GMT

GET
H3 200 ga-audiences
www.google.de/ads/ 42 B
63 B 87ms
52ms Image
image/gif 2a00:1450:4001:810::2003
GOOGLE

General

Check archive.org

Show headers Download Go to Show image

Full URL

https://www.google.de/ads/ga-audiences?t=sr&aip=1&_r=4&slf_rd=1&v=1&_v=j98&tid=UA-15835029-4&cid=647148101.1669394458&jid=191371972&_u=YADAAUAAAAAAACAAI~&z=678822703

Requested by

Host: www.egain.com
URL: https://www.egain.com/knowledge-management-customer-service-covid-era/?utm_source=1on1&utm_medium=email&utm_campaign=kmai2-na&uid=bfb40c99-b0ca-eb11-8235-000d3a57e458

Protocol

Security

QUIC, , AES_128_GCM

Server

2a00:1450:4001:810::2003 Frankfurt am Main, Germany, ASN15169 (GOOGLE, US),

Reverse DNS

Software

cafe /

Resource Hash

ef1955ae757c8b966c83248350331bd3a30f658ced11f387f8ebf05ab3368629

Security Headers

Name	Value
X-Content-Type-Options	nosniff
X-Xss-Protection	0

Request headers

accept-language: de-DE,de;q=0.9
Referer: https://www.egain.com/
User-Agent: Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/107.0.5304.121 Safari/537.36

Response headers

pragma: no-cache
date: Fri, 25 Nov 2022 16:40:58 GMT
x-content-type-options: nosniff
server: cafe
content-type: image/gif
p3p: policyref="https://www.googleadservices.com/pagead/p3p.xml", CP="NOI DEV PSA PSD IVA IVD OTP OUR OTR IND OTC"
cache-control: no-cache, no-store, must-revalidate
cross-origin-resource-policy: cross-origin
timing-allow-origin: *
alt-svc: h3=":443"; ma=2592000,h3-29=":443"; ma=2592000,h3-Q050=":443"; ma=2592000,h3-Q046=":443"; ma=2592000,h3-Q043=":443"; ma=2592000,quic=":443"; ma=2592000; v="46,43"
content-length: 42
x-xss-protection: 0
expires: Fri, 01 Jan 1990 00:00:00 GMT

GET
H3 200 ga-audiences
www.google.com/ads/ 42 B
63 B 89ms
53ms Image
image/gif 2a00:1450:4001:827::2004
GOOGLE

General

Check archive.org

Show headers Download Go to Show image

Full URL

https://www.google.com/ads/ga-audiences?t=sr&aip=1&_r=4&slf_rd=1&v=1&_v=j98&tid=UA-15835029-4&cid=647148101.1669394458&jid=2081398270&_u=YADAAUABAAAAACAAI~&z=209591116

Requested by

Host: www.egain.com
URL: https://www.egain.com/knowledge-management-customer-service-covid-era/?utm_source=1on1&utm_medium=email&utm_campaign=kmai2-na&uid=bfb40c99-b0ca-eb11-8235-000d3a57e458

Protocol

Security

QUIC, , AES_128_GCM

Server

2a00:1450:4001:827::2004 Frankfurt am Main, Germany, ASN15169 (GOOGLE, US),

Reverse DNS

Software

cafe /

Resource Hash

ef1955ae757c8b966c83248350331bd3a30f658ced11f387f8ebf05ab3368629

Security Headers

Name	Value
X-Content-Type-Options	nosniff
X-Xss-Protection	0

Request headers

accept-language: de-DE,de;q=0.9
Referer: https://www.egain.com/
User-Agent: Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/107.0.5304.121 Safari/537.36

Response headers

pragma: no-cache
date: Fri, 25 Nov 2022 16:40:58 GMT
x-content-type-options: nosniff
server: cafe
content-type: image/gif
p3p: policyref="https://www.googleadservices.com/pagead/p3p.xml", CP="NOI DEV PSA PSD IVA IVD OTP OUR OTR IND OTC"
cache-control: no-cache, no-store, must-revalidate
cross-origin-resource-policy: cross-origin
timing-allow-origin: *
alt-svc: h3=":443"; ma=2592000,h3-29=":443"; ma=2592000,h3-Q050=":443"; ma=2592000,h3-Q046=":443"; ma=2592000,h3-Q043=":443"; ma=2592000,quic=":443"; ma=2592000; v="46,43"
content-length: 42
x-xss-protection: 0
expires: Fri, 01 Jan 1990 00:00:00 GMT

GET
H3 200 ga-audiences
www.google.de/ads/ 42 B
63 B 88ms
53ms Image
image/gif 2a00:1450:4001:810::2003
GOOGLE

General

Check archive.org

Show headers Download Go to Show image

Full URL

https://www.google.de/ads/ga-audiences?t=sr&aip=1&_r=4&slf_rd=1&v=1&_v=j98&tid=UA-15835029-4&cid=647148101.1669394458&jid=2081398270&_u=YADAAUABAAAAACAAI~&z=209591116

Requested by

Host: www.egain.com
URL: https://www.egain.com/knowledge-management-customer-service-covid-era/?utm_source=1on1&utm_medium=email&utm_campaign=kmai2-na&uid=bfb40c99-b0ca-eb11-8235-000d3a57e458

Protocol

Security

QUIC, , AES_128_GCM

Server

2a00:1450:4001:810::2003 Frankfurt am Main, Germany, ASN15169 (GOOGLE, US),

Reverse DNS

Software

cafe /

Resource Hash

ef1955ae757c8b966c83248350331bd3a30f658ced11f387f8ebf05ab3368629

Security Headers

Name	Value
X-Content-Type-Options	nosniff
X-Xss-Protection	0

Request headers

accept-language: de-DE,de;q=0.9
Referer: https://www.egain.com/
User-Agent: Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/107.0.5304.121 Safari/537.36

Response headers

pragma: no-cache
date: Fri, 25 Nov 2022 16:40:58 GMT
x-content-type-options: nosniff
server: cafe
content-type: image/gif
p3p: policyref="https://www.googleadservices.com/pagead/p3p.xml", CP="NOI DEV PSA PSD IVA IVD OTP OUR OTR IND OTC"
cache-control: no-cache, no-store, must-revalidate
cross-origin-resource-policy: cross-origin
timing-allow-origin: *
alt-svc: h3=":443"; ma=2592000,h3-29=":443"; ma=2592000,h3-Q050=":443"; ma=2592000,h3-Q046=":443"; ma=2592000,h3-Q043=":443"; ma=2592000,quic=":443"; ma=2592000; v="46,43"
content-length: 42
x-xss-protection: 0
expires: Fri, 01 Jan 1990 00:00:00 GMT

POST
H2 200 data Show response
aorta.clickagy.com/ 57 B
505 B 295ms
95ms XHR
application/json 50.16.233.167
AMAZON-AES

General

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Show headers Download Go to

Full URL: https://aorta.clickagy.com/data
Requested by: Host: tags.clickagy.com
URL: https://tags.clickagy.com/data.js?rnd=62fe5c0e6ad95
Protocol: H2
Security: TLS 1.2, ECDHE_RSA, AES_128_GCM
Server: 50.16.233.167 Ashburn, United States, ASN14618 (AMAZON-AES, US),
Reverse DNS: ec2-50-16-233-167.compute-1.amazonaws.com
Software: Aorta/20221117.e7edcc499 /
Resource Hash: 8fc969e8e1d56fdece32f4ddcedcb75d475c4512a69c0dcd79a9ab8717368863

Request headers

Referer: https://www.egain.com/
accept-language: de-DE,de;q=0.9
User-Agent: Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/107.0.5304.121 Safari/537.36
Content-type: application/x-www-form-urlencoded

Response headers

date: Fri, 25 Nov 2022 16:40:59 GMT
content-encoding: gzip
server: Aorta/20221117.e7edcc499
expect: 0
access-control-max-age: 31536000
access-control-allow-methods: POST, GET, OPTIONS
content-type: application/json
access-control-allow-origin: https://www.egain.com
access-control-expose-headers: Set-Cookie
cache-control: no-cache, no-store, must-revalidate
access-control-allow-credentials: true
x-aorta-region: us-east-1
x-aorta-host: 810ef8bb66d3
access-control-allow-headers: Origin,cache-control,content-type,man,messagetype,soapaction
content-length: 82

GET
H2

404

/
sync.crwdcntrl.net/map/c=8545/tp=CKGY/tpid=c:33e2070deca3313e951845e5277e875a/gdpr=0/gdpr_consent=false/
Redirect Chain

https://aorta.clickagy.com/pixel.gif?clkgypv=jstag
https://sync.crwdcntrl.net/map/c=8545/tp=CKGY/tpid=c:33e2070deca3313e951845e5277e875a/gdpr=0/gdpr_consent=false/?https%3A%2F%2Faorta.clickagy.com%2Fpixel.gif%3Fclkgypv%3Dpxl%26ch%3D120%26cm%3D%24%7...

49 B
265 B

108ms
32ms

Image
image/gif

52.49.92.250
AMAZON-02

General

Check archive.org

Show headers Download Go to Show image

Full URL: https://sync.crwdcntrl.net/map/c=8545/tp=CKGY/tpid=c:33e2070deca3313e951845e5277e875a/gdpr=0/gdpr_consent=false/?https%3A%2F%2Faorta.clickagy.com%2Fpixel.gif%3Fclkgypv%3Dpxl%26ch%3D120%26cm%3D%24%7Bprofile_id%7D
Requested by: Host: www.egain.com
URL: https://www.egain.com/knowledge-management-customer-service-covid-era/?utm_source=1on1&utm_medium=email&utm_campaign=kmai2-na&uid=bfb40c99-b0ca-eb11-8235-000d3a57e458
Protocol: H2
Server: 52.49.92.250 Dublin, Ireland, ASN16509 (AMAZON-02, US),
Reverse DNS: ec2-52-49-92-250.eu-west-1.compute.amazonaws.com
Software: Jetty(9.4.38.v20210224) /
Resource Hash: 2f561b02a49376e3679acd5975e3790abdff09ecbadfa1e1858c7ba26e3ffcef

Request headers

accept-language: de-DE,de;q=0.9
Referer: https://www.egain.com/
User-Agent: Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/107.0.5304.121 Safari/537.36

Response headers

pragma: no-cache
date: Fri, 25 Nov 2022 16:40:59 GMT
server: Jetty(9.4.38.v20210224)
content-type: image/gif
p3p: CP=NOI DSP COR NID PSAa PSDa OUR UNI COM NAV
access-control-allow-origin: *
cache-control: no-cache
x-server: 10.45.6.126
content-length: 49
expires: 0

Redirect headers

date: Fri, 25 Nov 2022 16:40:59 GMT
server: Aorta/20221117.e7edcc499
expect: 0
access-control-max-age: 31536000
access-control-allow-methods: POST, GET, OPTIONS
content-type: application/json
location: https://sync.crwdcntrl.net/map/c=8545/tp=CKGY/tpid=c:33e2070deca3313e951845e5277e875a/gdpr=0/gdpr_consent=false/?https%3A%2F%2Faorta.clickagy.com%2Fpixel.gif%3Fclkgypv%3Dpxl%26ch%3D120%26cm%3D%24%7Bprofile_id%7D
access-control-allow-origin
access-control-expose-headers: Set-Cookie
cache-control: no-cache, no-store, must-revalidate
access-control-allow-credentials: true
x-aorta-region: us-east-1
x-aorta-host: e49e7bcd8483
access-control-allow-headers: Origin,cache-control,content-type,man,messagetype,soapaction
content-length: 0

GET
H2

451

711861.gif
id.rlcdn.com/
Redirect Chain

https://aorta.clickagy.com/liveramp_redir
https://id.rlcdn.com/711861.gif

0
98 B

118ms
44ms

Image
text/plain

35.244.174.68
GOOGLE

General

Check archive.org

Show headers Download Go to Show image

Full URL: https://id.rlcdn.com/711861.gif
Requested by: Host: www.egain.com
URL: https://www.egain.com/knowledge-management-customer-service-covid-era/?utm_source=1on1&utm_medium=email&utm_campaign=kmai2-na&uid=bfb40c99-b0ca-eb11-8235-000d3a57e458
Protocol: H2
Server: 35.244.174.68 Kansas City, United States, ASN15169 (GOOGLE, US),
Reverse DNS: 68.174.244.35.bc.googleusercontent.com
Software: /
Resource Hash: e3b0c44298fc1c149afbf4c8996fb92427ae41e4649b934ca495991b7852b855

Request headers

accept-language: de-DE,de;q=0.9
Referer: https://www.egain.com/
User-Agent: Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/107.0.5304.121 Safari/537.36

Response headers

date: Fri, 25 Nov 2022 16:40:59 GMT
via: 1.1 google
alt-svc: h3=":443"; ma=2592000,h3-29=":443"; ma=2592000
content-length: 0

Redirect headers

date: Fri, 25 Nov 2022 16:40:59 GMT
server: Aorta/20221117.e7edcc499
expect: 0
access-control-max-age: 31536000
access-control-allow-methods: POST, GET, OPTIONS
content-type: application/json
location: https://id.rlcdn.com/711861.gif
access-control-allow-origin
access-control-expose-headers: Set-Cookie
cache-control: no-cache, no-store, must-revalidate
access-control-allow-credentials: true
x-aorta-region: us-east-1
x-aorta-host: 337c5df4e361
access-control-allow-headers: Origin,cache-control,content-type,man,messagetype,soapaction
content-length: 0

GET
H2 200 hasHashes Show response
hemsync.clickagy.com/external/ 2 B
325 B 313ms
95ms XHR
text/plain 54.145.152.25
AMAZON-AES

General

Check archive.org

Show headers Download Go to

Full URL: https://hemsync.clickagy.com/external/hasHashes?clkgypv=jstag&cb=null
Requested by: Host: tags.clickagy.com
URL: https://tags.clickagy.com/data.js?rnd=62fe5c0e6ad95
Protocol: H2
Security: TLS 1.2, ECDHE_RSA, AES_128_GCM
Server: 54.145.152.25 Ashburn, United States, ASN14618 (AMAZON-AES, US),
Reverse DNS: ec2-54-145-152-25.compute-1.amazonaws.com
Software: /
Resource Hash: 4f53cda18c2baa0c0354bb5f9a3ecbe5ed12ab4d8e11ba873c2f11161202b945

Request headers

accept-language: de-DE,de;q=0.9
Referer: https://www.egain.com/
User-Agent: Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/107.0.5304.121 Safari/537.36

Response headers

date: Fri, 25 Nov 2022 16:40:59 GMT
content-encoding: gzip
vary: origin
content-type: text/plain; charset=utf-8
access-control-allow-origin: https://www.egain.com
access-control-expose-headers: content-length, last-modified, expires, content-type
access-control-allow-credentials: true
content-length: 28

GET
H2 200 insight.min.js Show response
snap.licdn.com/li.lms-analytics/ 13 KB
5 KB 42ms
11ms Script
application/x-javascript 2a02:26f0:3500:16::215:14a0
AKAMAI-ASN1

General

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Show headers Download Go to

Full URL: https://snap.licdn.com/li.lms-analytics/insight.min.js
Requested by: Host: www.egain.com
URL: https://www.egain.com/knowledge-management-customer-service-covid-era/?utm_source=1on1&utm_medium=email&utm_campaign=kmai2-na&uid=bfb40c99-b0ca-eb11-8235-000d3a57e458
Protocol: H2
Security: TLS 1.3, , AES_256_GCM
Server: 2a02:26f0:3500:16::215:14a0 Frankfurt am Main, Germany, ASN20940 (AKAMAI-ASN1, NL),
Reverse DNS
Software: /
Resource Hash: 641153b2ad78e5d095645419060a4ea0854b1b3ec5ff27e99644c9f8d461610c

Request headers

accept-language: de-DE,de;q=0.9
Referer: https://www.egain.com/
User-Agent: Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/107.0.5304.121 Safari/537.36

Response headers

date: Fri, 25 Nov 2022 16:40:59 GMT
content-encoding: gzip
last-modified: Thu, 17 Nov 2022 18:52:45 GMT
x-cdn: AKAM
vary: Accept-Encoding
content-type: application/x-javascript;charset=utf-8
cache-control: max-age=25505
accept-ranges: bytes
content-length: 4581

GET
H2 200 diffuser.js Show response
diffuser-cdn.app-us1.com/diffuser/ 24 KB
6 KB 44ms
16ms Script
application/javascript 2606:4700::6811:915b
CLOUDFLARENET

General

Check archive.org

Show headers Download Go to

Full URL: https://diffuser-cdn.app-us1.com/diffuser/diffuser.js
Requested by: Host: www.egain.com
URL: https://www.egain.com/knowledge-management-customer-service-covid-era/?utm_source=1on1&utm_medium=email&utm_campaign=kmai2-na&uid=bfb40c99-b0ca-eb11-8235-000d3a57e458
Protocol: H2
Security: TLS 1.3, , AES_128_GCM
Server: 2606:4700::6811:915b , United States, ASN13335 (CLOUDFLARENET, US),
Reverse DNS
Software: cloudflare /
Resource Hash: 15eb202865d1d835fae2eff61bb922fa91fb4064a1fb850ebadab1f190782648

Request headers

accept-language: de-DE,de;q=0.9
Referer: https://www.egain.com/
User-Agent: Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/107.0.5304.121 Safari/537.36

Response headers

date: Fri, 25 Nov 2022 16:40:59 GMT
content-encoding: gzip
via: 1.1 a4233498d2bd44dbd411d60d86f8334e.cloudfront.net (CloudFront)
cf-cache-status: HIT
x-amz-cf-pop: FRA60-P2
age: 187
x-amz-server-side-encryption: AES256
x-cache: Hit from cloudfront
last-modified: Thu, 21 Oct 2021 17:42:06 GMT
server: cloudflare
etag: W/"4d482a43613d3966f353ec9d97452e0c"
vary: Accept-Encoding
content-type: application/javascript
cache-control: public, max-age=300
cf-ray: 76fbd448b9668fd0-FRA
x-amz-cf-id: OcCk7RaOkBjwmQVWxgNZGEbPusCCkZKU-rV33-SM4V-BNRBSw2yz6w==

GET
H2 204 0
bat.bing.com/action/ 0
175 B 38ms
36ms Image
text/plain 2620:1ec:c11::200
MICROSOFT-CORP-MS...

General

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Show headers Download Go to Show image

Full URL

https://bat.bing.com/action/0?ti=56380144&Ver=2&mid=81271ae5-b603-4b1c-aa95-1945e17c834a&sid=f0b504706cdf11ed88d9cfbbb2d3ca8e&vid=f0b526306cdf11ed89aa83fd01a45eec&vids=1&msclkid=N&pi=1200101525&lg=en-US&sw=1600&sh=1200&sc=24&tl=The%20New%20Knowledge%20Management%20Required%20for%20Customer%20Service%20in%20the%20COVID%20Era%20-%20eGain&p=https%3A%2F%2Fwww.egain.com%2Fknowledge-management-customer-service-covid-era%2F%3Futm_source%3D1on1%26utm_medium%3Demail%26utm_campaign%3Dkmai2-na%26uid%3Dbfb40c99-b0ca-eb11-8235-000d3a57e458&r=&lt=2510&evt=pageLoad&sv=1&rn=247671

Requested by

Host: www.egain.com
URL: https://www.egain.com/knowledge-management-customer-service-covid-era/?utm_source=1on1&utm_medium=email&utm_campaign=kmai2-na&uid=bfb40c99-b0ca-eb11-8235-000d3a57e458

Protocol

Security

TLS 1.2, ECDHE_RSA, AES_256_GCM

Server

2620:1ec:c11::200 , United States, ASN8068 (MICROSOFT-CORP-MSN-AS-BLOCK, US),

Reverse DNS

Software

Resource Hash

e3b0c44298fc1c149afbf4c8996fb92427ae41e4649b934ca495991b7852b855

Security Headers

Name	Value
Strict-Transport-Security	max-age=31536000; includeSubDomains; preload

Request headers

accept-language: de-DE,de;q=0.9
Referer: https://www.egain.com/
User-Agent: Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/107.0.5304.121 Safari/537.36

Response headers

pragma: no-cache
strict-transport-security: max-age=31536000; includeSubDomains; preload
date: Fri, 25 Nov 2022 16:40:58 GMT
accept-ch: Sec-CH-UA-Arch, Sec-CH-UA-Bitness, Sec-CH-UA-Full-Version, Sec-CH-UA-Mobile, Sec-CH-UA-Model, Sec-CH-UA-Platform, Sec-CH-UA-Platform-Version
x-msedge-ref: Ref A: 87737CDC685F42CA9FDD36713A0F3653 Ref B: FRAEDGE1811 Ref C: 2022-11-25T16:40:59Z
x-cache: CONFIG_NOCACHE
access-control-allow-origin: *
cache-control: no-cache, must-revalidate
expires: Fri, 01 Jan 1990 00:00:00 GMT

GET
H2 200 token Show response
cdn.linkedin.oribi.io/partner/3112012/domain/egain.com/ 36 B
375 B 8ms
8ms XHR
application/json 2600:9000:2251:8200:2:53b2:240:93a1
AMAZON-02

General

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Show headers Download Go to

Full URL: https://cdn.linkedin.oribi.io/partner/3112012/domain/egain.com/token
Requested by: Host: snap.licdn.com
URL: https://snap.licdn.com/li.lms-analytics/insight.min.js
Protocol: H2
Security: TLS 1.3, , AES_128_GCM
Server: 2600:9000:2251:8200:2:53b2:240:93a1 , United States, ASN16509 (AMAZON-02, US),
Reverse DNS
Software: /
Resource Hash: 7b1eaaaf180a13c29b6dddc3b0ae23333b4397e0f3c065b4c86da2f2530a5f89

Request headers

Accept: *
Referer: https://www.egain.com/
accept-language: de-DE,de;q=0.9
User-Agent: Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/107.0.5304.121 Safari/537.36
Content-Type: application/json

Response headers

date: Fri, 25 Nov 2022 16:26:03 GMT
content-encoding: gzip
via: 1.1 c80ae6bd97b709ed6e4747f0d5ea4efc.cloudfront.net (CloudFront)
x-amz-cf-pop: FRA60-P3
age: 896
vary: accept-encoding
x-cache: Hit from cloudfront
content-type: application/json
access-control-allow-origin: *
cache-control: public, max-age=3600
x-amz-cf-id: xDVe1uuUREclDHN3KoKYfFmuF1BOtq7R3j1FKHElZ__yUJOPfkakiQ==

GET
H2

200

collect
px4.ads.linkedin.com/
Redirect Chain

https://px.ads.linkedin.com/collect?v=2&fmt=js&pid=3112012&time=1669394459029&url=https%3A%2F%2Fwww.egain.com%2Fknowledge-management-customer-service-covid-era%2F%3Futm_source%3D1on1%26utm_medium%3...
https://www.linkedin.com/px/li_sync?redirect=https%3A%2F%2Fpx.ads.linkedin.com%2Fcollect%3Fv%3D2%26fmt%3Djs%26pid%3D3112012%26time%3D1669394459029%26url%3Dhttps%253A%252F%252Fwww.egain.com%252Fknow...
https://px.ads.linkedin.com/collect?v=2&fmt=js&pid=3112012&time=1669394459029&url=https%3A%2F%2Fwww.egain.com%2Fknowledge-management-customer-service-covid-era%2F%3Futm_source%3D1on1%26utm_medium%3...
https://px4.ads.linkedin.com/collect?v=2&fmt=js&pid=3112012&time=1669394459029&url=https%3A%2F%2Fwww.egain.com%2Fknowledge-management-customer-service-covid-era%2F%3Futm_source%3D1on1%26utm_medium%...

0
265 B

222ms
180ms

Image
application/javascript

13.107.42.14
MICROSOFT-CORP-MS...

General

Check archive.org

Show headers Download Go to Show image

Full URL: https://px4.ads.linkedin.com/collect?v=2&fmt=js&pid=3112012&time=1669394459029&url=https%3A%2F%2Fwww.egain.com%2Fknowledge-management-customer-service-covid-era%2F%3Futm_source%3D1on1%26utm_medium%3Demail%26utm_campaign%3Dkmai2-na%26uid%3Dbfb40c99-b0ca-eb11-8235-000d3a57e458&liSync=true&e_ipv6=AQLwhfzzs2GzlAAAAYSvqeuMdQqpgIjiE_w_D-Sw2dt2JJEDYUh1_f4wD3_EuDer52281HZF6VLqUQ
Requested by: Host: www.egain.com
URL: https://www.egain.com/knowledge-management-customer-service-covid-era/?utm_source=1on1&utm_medium=email&utm_campaign=kmai2-na&uid=bfb40c99-b0ca-eb11-8235-000d3a57e458
Protocol: H2
Server: 13.107.42.14 , United States, ASN8068 (MICROSOFT-CORP-MSN-AS-BLOCK, US),
Reverse DNS
Software: /
Resource Hash: e3b0c44298fc1c149afbf4c8996fb92427ae41e4649b934ca495991b7852b855

Request headers

accept-language: de-DE,de;q=0.9
Referer: https://www.egain.com/
User-Agent: Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/107.0.5304.121 Safari/537.36

Response headers

date: Fri, 25 Nov 2022 16:40:59 GMT
x-li-pop: afd-prod-lor1-x
x-msedge-ref: Ref A: CC282CC8D8D148FEB92750A8CDF5A851 Ref B: FRAEDGE2022 Ref C: 2022-11-25T16:40:59Z
linkedin-action: 1
x-cache: CONFIG_NOCACHE
content-type: application/javascript
x-li-fabric: prod-lor1
x-li-proto: http/2
content-length: 0
x-li-uuid: AAXuTi/DXxsgC+kPEvhBbA==

Redirect headers

date: Fri, 25 Nov 2022 16:40:59 GMT
x-li-pop: afd-prod-lor1-x
x-msedge-ref: Ref A: 1F355F254BFE49D2BEDFF099E3FD5940 Ref B: FRAEDGE1818 Ref C: 2022-11-25T16:40:59Z
linkedin-action: 1
x-cache: CONFIG_NOCACHE
x-li-fabric: prod-lor1
location: https://px4.ads.linkedin.com/collect?v=2&fmt=js&pid=3112012&time=1669394459029&url=https%3A%2F%2Fwww.egain.com%2Fknowledge-management-customer-service-covid-era%2F%3Futm_source%3D1on1%26utm_medium%3Demail%26utm_campaign%3Dkmai2-na%26uid%3Dbfb40c99-b0ca-eb11-8235-000d3a57e458&liSync=true&e_ipv6=AQLwhfzzs2GzlAAAAYSvqeuMdQqpgIjiE_w_D-Sw2dt2JJEDYUh1_f4wD3_EuDer52281HZF6VLqUQ
x-li-proto: http/2
content-length: 0
x-li-uuid: AAXuTi+/0fQ728hlDf+6Tw==

GET
H2 200 / Show response
prism.app-us1.com/ 246 B
391 B 184ms
174ms Script
application/javascript 2606:4700::6811:915b
CLOUDFLARENET

General

Check archive.org

Show headers Download Go to

Full URL: https://prism.app-us1.com/?a=68298682&u=https%3A%2F%2Fwww.egain.com%2Fknowledge-management-customer-service-covid-era%2F%3Futm_source%3D1on1%26utm_medium%3Demail%26utm_campaign%3Dkmai2-na%26uid%3Dbfb40c99-b0ca-eb11-8235-000d3a57e458
Requested by: Host: diffuser-cdn.app-us1.com
URL: https://diffuser-cdn.app-us1.com/diffuser/diffuser.js
Protocol: H2
Security: TLS 1.3, , AES_128_GCM
Server: 2606:4700::6811:915b , United States, ASN13335 (CLOUDFLARENET, US),
Reverse DNS
Software: cloudflare / PHP/7.4.32
Resource Hash: 8940f5a57e14749bfdc889b65d87a9fc590b7dd1173b38e3754f28585c7a7954

Request headers

accept-language: de-DE,de;q=0.9
Referer: https://www.egain.com/
User-Agent: Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/107.0.5304.121 Safari/537.36

Response headers

date: Fri, 25 Nov 2022 16:40:59 GMT
content-encoding: gzip
cf-cache-status: DYNAMIC
server: cloudflare
x-powered-by: PHP/7.4.32
content-type: application/javascript
cache-control: no-cache, private
x-envoy-upstream-service-time: 54
cf-ray: 76fbd44909f38fd0-FRA

OPTIONS
H2 200 token
cdn.linkedin.oribi.io/partner/3112012/domain/egain.com/ Frame 0
0 65ms
8ms Preflight 2600:9000:2251:8200:2:53b2:240:93a1
AMAZON-02

General

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Show headers Download Go to

Full URL: https://cdn.linkedin.oribi.io/partner/3112012/domain/egain.com/token
Protocol: H2
Security: TLS 1.3, , AES_128_GCM
Server: 2600:9000:2251:8200:2:53b2:240:93a1 , United States, ASN16509 (AMAZON-02, US),
Reverse DNS
Software: /
Resource Hash

Request headers

Accept: */*
Access-Control-Request-Headers: content-type
Access-Control-Request-Method: GET
Origin: https://www.egain.com
Sec-Fetch-Mode: cors
User-Agent: Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/107.0.5304.121 Safari/537.36

Response headers

access-control-allow-headers: content-type
access-control-allow-methods: GET
access-control-allow-origin: *
access-control-max-age: 1800
age: 15077
allow: GET, HEAD, POST, PUT, DELETE, OPTIONS, PATCH
content-length: 0
date: Fri, 25 Nov 2022 12:29:42 GMT
via: 1.1 c80ae6bd97b709ed6e4747f0d5ea4efc.cloudfront.net (CloudFront)
x-amz-cf-id: tVOdTmoQdRjz7BSXJPab4enb-eFGS3VE4wJQ8vynMHAtn6WNBCDCNg==
x-amz-cf-pop: FRA60-P3
x-cache: Hit from cloudfront

GET
H2 200 t_prism_sitemessages.php Show response
trackcmp.net/ 0
289 B 225ms
119ms Script
text/javascript 2606:4700:4400::ac40:9197
CLOUDFLARENET

General

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Show headers Download Go to

Full URL: https://trackcmp.net/t_prism_sitemessages.php?trackid=68298682&prismid=5ce1077c-4303-4c1f-93db-4b9a2e2e2065&url=https%3A%2F%2Fwww.egain.com%2Fknowledge-management-customer-service-covid-era%2F%3Futm_source%3D1on1%26utm_medium%3Demail%26utm_campaign%3Dkmai2-na%26uid%3Dbfb40c99-b0ca-eb11-8235-000d3a57e458
Requested by: Host: diffuser-cdn.app-us1.com
URL: https://diffuser-cdn.app-us1.com/diffuser/diffuser.js
Protocol: H2
Security: TLS 1.3, , AES_128_GCM
Server: 2606:4700:4400::ac40:9197 , United States, ASN13335 (CLOUDFLARENET, US),
Reverse DNS
Software: cloudflare / PHP/7.1.33
Resource Hash: e3b0c44298fc1c149afbf4c8996fb92427ae41e4649b934ca495991b7852b855

Request headers

accept-language: de-DE,de;q=0.9
Referer: https://www.egain.com/
User-Agent: Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/107.0.5304.121 Safari/537.36

Response headers

date: Fri, 25 Nov 2022 16:40:59 GMT
cf-cache-status: DYNAMIC
server: cloudflare
x-powered-by: PHP/7.1.33
p3p: CP="NON BUS INT NAV COM ADM CON CUR IVA IVD OTP PSA PSD TEL SAM"
content-type: text/javascript;charset=UTF-8
cache-control: no-cache, private
x-privacy-policy: You can find our privacy policy here: https://www.activecampaign.com/help/privacy-policy/
cf-ray: 76fbd44aca255c2c-FRA
content-length: 0

GET
H2 200 getCBHostName.jsp Show response
ebrain.egain.com/system/cb/admin/ 195 B
925 B 203ms
203ms Script
application/javascript 2600:1f14:f4:7d01:d320:3b34:331c:cd99
AMAZON-02

General

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Show headers Download Go to

Full URL

https://ebrain.egain.com/system/cb/admin/getCBHostName.jsp

Requested by

Host: ebrain.egain.com
URL: https://ebrain.egain.com/system/cb/admin/js/allow_cobrowse.js

Protocol

Security

TLS 1.2, ECDHE_RSA, AES_128_GCM

Server

2600:1f14:f4:7d01:d320:3b34:331c:cd99 Boardman, United States, ASN16509 (AMAZON-02, US),

Reverse DNS

Software

Resource Hash

843d4c26ab79b8ea04917549dc85d3126cd2e1c972377182e009b8ebf25a3e07

Security Headers

Name	Value
Content-Security-Policy	frame-ancestors 'self' ebrain.egain.cloud
Strict-Transport-Security	max-age=31536000; includeSubDomains; preload
X-Content-Type-Options	nosniff
X-Frame-Options	SAMEORIGIN

Request headers

accept-language: de-DE,de;q=0.9
Referer: https://www.egain.com/
User-Agent: Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/107.0.5304.121 Safari/537.36

Response headers

pragma: no-cache
date: Fri, 25 Nov 2022 16:40:59 GMT
strict-transport-security: max-age=31536000; includeSubDomains; preload
x-content-type-options: nosniff
content-security-policy: frame-ancestors 'self' ebrain.egain.cloud
x-frame-options: SAMEORIGIN
content-type: application/javascript;charset=UTF-8
cache-control: no-cache
content-length: 195
x-ua-compatible: IE=EmulateIE9

GET
H2 200 egain-docked-chat.js Show response
ebrain.egain.com/system/templates/chat/ Frame 5C5C 124 KB
22 KB 207ms
207ms Script
application/x-javascript 2600:1f14:f4:7d01:d320:3b34:331c:cd99
AMAZON-02

General

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Show headers Download Go to

Full URL

https://ebrain.egain.com/system/templates/chat/egain-docked-chat.js

Requested by

Host: ebrain.egain.com
URL: https://ebrain.egain.com/system/templates/chat/egain-chat.js

Protocol

Security

TLS 1.2, ECDHE_RSA, AES_128_GCM

Server

2600:1f14:f4:7d01:d320:3b34:331c:cd99 Boardman, United States, ASN16509 (AMAZON-02, US),

Reverse DNS

Software

Server /

Resource Hash

c209348ae8226ad9cd033d5367ccbe59dcddb5401fe08ca46f90cf01c78c64a5

Security Headers

Name	Value
Content-Security-Policy	frame-ancestors 'self' ebrain.egain.cloud
Strict-Transport-Security	max-age=31536000; includeSubDomains; preload
X-Content-Type-Options	nosniff
X-Frame-Options	SAMEORIGIN

Request headers

accept-language: de-DE,de;q=0.9
Referer: https://www.egain.com/
User-Agent: Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/107.0.5304.121 Safari/537.36

Response headers

date: Fri, 25 Nov 2022 16:40:59 GMT
content-encoding: gzip
x-content-type-options: nosniff
strict-transport-security: max-age=31536000; includeSubDomains; preload
server: Server
content-security-policy: frame-ancestors 'self' ebrain.egain.cloud
x-amzn-requestid: 02e1c5be-ab6c-4e5c-ad0a-d73fc386dec7
x-amzn-trace-id: Root=1-6380f01b-5c6713b26949de1609a377a1
x-frame-options: SAMEORIGIN
content-type: application/x-javascript
cache-control: max-age=7200,private
x-amz-apigw-id: cKp0TEGqPHcFbsg=
content-length: 22210

GET
H2 200 checkSession.html
ebrain.egain.com/system/cb/cs/ Frame E5E0 0
0 176ms
175ms Document
text/html 2600:1f14:f4:7d01:d320:3b34:331c:cd99
AMAZON-02

General

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Show headers Download Go to

Full URL

https://ebrain.egain.com/system/cb/cs/checkSession.html?wsname=https://www.egain.com

Requested by

Host: ebrain.egain.com
URL: https://ebrain.egain.com/system/cb/admin/js/allow_cobrowse.js

Protocol

Security

TLS 1.2, ECDHE_RSA, AES_128_GCM

Server

2600:1f14:f4:7d01:d320:3b34:331c:cd99 Boardman, United States, ASN16509 (AMAZON-02, US),

Reverse DNS

Software

Resource Hash

Security Headers

Name	Value
Content-Security-Policy	frame-ancestors 'self' ebrain.egain.cloud
Strict-Transport-Security	max-age=31536000; includeSubDomains; preload
X-Content-Type-Options	nosniff
X-Frame-Options	SAMEORIGIN

Request headers

Referer: https://www.egain.com/
Upgrade-Insecure-Requests: 1
User-Agent: Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/107.0.5304.121 Safari/537.36
accept-language: de-DE,de;q=0.9

Response headers

accept-encoding: compress,gzip
accept-ranges: bytes
cache-control: max-age=86400
content-length: 1606
content-security-policy: frame-ancestors 'self' ebrain.egain.cloud
content-type: text/html
date: Fri, 25 Nov 2022 16:40:59 GMT
last-modified: Tue, 15 Nov 2022 23:38:00 GMT
pragma: cache
strict-transport-security: max-age=31536000; includeSubDomains; preload
x-content-type-options: nosniff
x-frame-options: SAMEORIGIN
x-ua-compatible: IE=EmulateIE9

POST
H3 204 collect
region1.google-analytics.com/g/ 0
17 B 48ms
17ms Ping
text/plain 2001:4860:4802:32::36
GOOGLE

General

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Show headers Download Go to

Full URL: https://region1.google-analytics.com/g/collect?v=2&tid=G-P0WWZ4WL9G&gtm=2oeb90&_p=1215326926&cid=647148101.1669394458&ul=en-us&sr=1600x1200&uaa=&uab=&uafvl=&uamb=0&uam=&uap=&uapv=&uaw=0&sid=1669394458&sct=1&seg=1&dl=https%3A%2F%2Fwww.egain.com%2Fknowledge-management-customer-service-covid-era%2F%3Futm_source%3D1on1%26utm_medium%3Demail%26utm_campaign%3Dkmai2-na%26uid%3Dbfb40c99-b0ca-eb11-8235-000d3a57e458&dt=The%20New%20Knowledge%20Management%20Required%20for%20Customer%20Service%20in%20the%20COVID%20Era%20-%20eGain&_s=2
Requested by: Host: www.googletagmanager.com
URL: https://www.googletagmanager.com/gtag/js?id=G-P0WWZ4WL9G
Protocol: H3
Security: QUIC, , AES_128_GCM
Server: 2001:4860:4802:32::36 , United States, ASN15169 (GOOGLE, US),
Reverse DNS
Software: Golfe2 /
Resource Hash: e3b0c44298fc1c149afbf4c8996fb92427ae41e4649b934ca495991b7852b855

Request headers

Referer: https://www.egain.com/
accept-language: de-DE,de;q=0.9
User-Agent: Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/107.0.5304.121 Safari/537.36
Content-Type: text/plain;charset=UTF-8

Response headers

pragma: no-cache
date: Fri, 25 Nov 2022 16:41:03 GMT
server: Golfe2
content-type: text/plain
access-control-allow-origin: https://www.egain.com
cache-control: no-cache, no-store, must-revalidate
access-control-allow-credentials: true
cross-origin-resource-policy: cross-origin
alt-svc: h3=":443"; ma=2592000,h3-29=":443"; ma=2592000,h3-Q050=":443"; ma=2592000,h3-Q046=":443"; ma=2592000,h3-Q043=":443"; ma=2592000,quic=":443"; ma=2592000; v="46,43"
content-length: 0
expires: Fri, 01 Jan 1990 00:00:00 GMT

Verdicts & Comments Add Verdict or Comment

175 JavaScript Global Variables

These are the non-standard "global" variables defined on the window object. These can be helpful in identifying possible client-side frameworks and code.

36 Cookies

Cookies are little pieces of information stored in the browser of a user. Whenever a user visits the site again, he will also send his cookie values, thus allowing the website to re-identify him even if he changed locations. This is how permanent logins work.

Domain/Path	Expires	Name / Value
ebrain.egain.com/system	1969-12-31 23:59:59	Name: JSESSIONID Value: node013jrtqpsly9wo1wf3kv4uyekmy307751.node0
.bing.com/	1970-01-20 17:04:50	Name: MUID Value: 2542937771AF64DB1053811070AF654A
.egain.com/	1970-01-20 09:52:50	Name: _gcl_au Value: 1.1.383820226.1669394458
.egain.com/	1970-01-20 09:52:50	Name: initialTrafficSource Value: utmcsr=1on1\|utmcmd=email\|utmccn=kmai2-na
.egain.com/	1969-12-31 23:59:59	Name: __utmzzses Value: 1
.ws.zoominfo.com/	1970-01-20 16:28:50	Name: visitorId Value: d65f75ff0618725fd5e855ec63099b9cfa117a8f94e24c7bf12f726adf58f716
.zoominfo.com/	1970-01-20 07:43:16	Name: __cf_bm Value: Evu7w8OhvlYu0BAS9qhDj0c58SUKlTqFQNQyA12udvc-1669394458-0-AXiB3yMyIvZqWcsPKvWKwb8gWR5UahimRtLij23MuIO1GHWCO03A5EK5ikfoOcxBGAywJ8o2udrNuDH9ddQCXwI=
.egain.com/	1970-01-20 17:19:14	Name: _ga_P0WWZ4WL9G Value: GS1.1.1669394458.1.1.1669394458.0.0.0
.doubleclick.net/	1970-01-20 07:43:15	Name: test_cookie Value: CheckForPermission
.egain.com/	1970-01-20 17:19:14	Name: _ga Value: GA1.2.647148101.1669394458
.egain.com/	1970-01-20 07:44:40	Name: _gid Value: GA1.2.575093905.1669394458
.egain.com/	1970-01-20 07:43:14	Name: _gat_gtag_UA_15835029_4 Value: 1
.egain.com/	1970-01-20 07:43:14	Name: _gat_UA-15835029-4 Value: 1
.egain.com/	1970-01-20 17:19:14	Name: _lfa Value: LF1.1.06c06121c56fbf1e.1669394458475
.egain.com/	1970-01-20 16:28:50	Name: ajs_user_id Value: null
.egain.com/	1970-01-20 16:28:50	Name: ajs_group_id Value: null
.egain.com/	1970-01-20 16:28:50	Name: ajs_anonymous_id Value: %22e064718d-040a-4a30-93a4-59f391f84fe7%22
www.egain.com/	1970-01-20 16:28:50	Name: EG-U-ID Value: B2ea3db772-6e19-42bc-8b35-d2f8e1cac74b
www.egain.com/	1969-12-31 23:59:59	Name: EG-S-ID Value: B1e96ef619-f879-4df2-8af1-342a7e3af814
.egain.com/	1970-01-20 07:44:40	Name: _uetsid Value: f0b504706cdf11ed88d9cfbbb2d3ca8e
.egain.com/	1970-01-20 17:04:50	Name: _uetvid Value: f0b526306cdf11ed89aa83fd01a45eec
.www.egain.com/	1970-01-20 07:44:40	Name: ln_or Value: d
prism.app-us1.com/	1970-01-20 08:26:26	Name: prism_68298682 Value: 5ce1077c-4303-4c1f-93db-4b9a2e2e2065
.egain.com/	1970-01-20 08:26:26	Name: prism_68298682 Value: 5ce1077c-4303-4c1f-93db-4b9a2e2e2065
.linkedin.com/	1970-01-20 08:26:26	Name: UserMatchHistory Value: AQLasArOwwRaMgAAAYSvqeoJmTMjQzVzg9hcnIKxUe5l53atPS3TjI-lr5_CB8HMy-rH1D3TZwAvJg
.linkedin.com/	1970-01-20 08:26:26	Name: AnalyticsSyncHistory Value: AQItq9TT1tp3LAAAAYSvqeoJf3RhGPgK1VL_t_aqzwGNNxtoriwniWG2ad9pfal6h7LsU65LNxhVi41s8YJsLQ
.ads.linkedin.com/	1969-12-31 23:59:59	Name: lang Value: v=2&lang=en-us
.linkedin.com/	1970-01-20 16:28:50	Name: bcookie Value: "v=2&d6ee041b-bfa0-48b5-86ab-04986cdf7c13"
.linkedin.com/	1970-01-20 07:44:40	Name: lidc Value: "b=OGST05:s=O:r=O:a=O:p=O:g=2623:u=1:x=1:i=1669394459:t=1669480859:v=2:sig=AQG7wK0JXzpnbnG9pcvFJVLwfSTSsJPM"
ebrain.egain.com/	1970-01-20 07:53:19	Name: AWSALBTG Value: gLBKVWZ+u9LbjVtHiuXaXQb5v1mni82ryA20LPtQBFHgCNTSv2QH7TCAwtSYqHul65ia02nSGkAXRFbM/wsjqvYbEGQ/Z7fYIr1YvVNdHCRoZ+0J6F3z0LGa5T6QWeygsBakrRXMBU8o2x5cVEVqSYijby3atAYxeOIqDcv6LmZwwIcE19M=
ebrain.egain.com/	1970-01-20 07:53:19	Name: AWSALBTGCORS Value: gLBKVWZ+u9LbjVtHiuXaXQb5v1mni82ryA20LPtQBFHgCNTSv2QH7TCAwtSYqHul65ia02nSGkAXRFbM/wsjqvYbEGQ/Z7fYIr1YvVNdHCRoZ+0J6F3z0LGa5T6QWeygsBakrRXMBU8o2x5cVEVqSYijby3atAYxeOIqDcv6LmZwwIcE19M=
.linkedin.com/	1969-12-31 23:59:59	Name: lang Value: v=2&lang=de-de
.www.linkedin.com/	1970-01-20 16:28:50	Name: bscookie Value: "v=1&202211251640597487dc74-cb71-434c-8a5f-33252c30583fAQGNTOqRWgxzYYZn2nCVSXZTuOx-OA0S"
.linkedin.com/	1970-01-20 12:02:26	Name: li_gc Value: MTswOzE2NjkzOTQ0NTk7MjswMjGINtGHpo5v9goj+oTGm2ZxH0BftJ36WNIBlOFM9QdbSg==
ebrain.egain.com/	1970-01-20 07:53:19	Name: AWSALB Value: BKCRiJQl+kJhpQwNp5XEDCqwRt6V0PuqF4w+Q5Rbi3kJxLeCul/65cmxMcyCS7MRP6Sth98owGX+fNi3hPJGAe5+pVZRoxnRCegLA78Cjk59oEBJs4Rxo9Yz07dHOLqaI/U9zrymr0VWjsM1fAR1TY8MCadSCloyG96INXf1FFPSvJO8nVeEejU/Mkkmdw==
ebrain.egain.com/	1970-01-20 07:53:19	Name: AWSALBCORS Value: BKCRiJQl+kJhpQwNp5XEDCqwRt6V0PuqF4w+Q5Rbi3kJxLeCul/65cmxMcyCS7MRP6Sth98owGX+fNi3hPJGAe5+pVZRoxnRCegLA78Cjk59oEBJs4Rxo9Yz07dHOLqaI/U9zrymr0VWjsM1fAR1TY8MCadSCloyG96INXf1FFPSvJO8nVeEejU/Mkkmdw==

4 Console Messages

A page may trigger messages to the console to be logged. These are often error messages about being unable to load a resource or execute a piece of JavaScript. Sometimes they also provide insight into the technology behind a website.

Source	Level	URL Text
network	error	URL: https://sync.crwdcntrl.net/map/c=8545/tp=CKGY/tpid=c:33e2070deca3313e951845e5277e875a/gdpr=0/gdpr_consent=false/?https%3A%2F%2Faorta.clickagy.com%2Fpixel.gif%3Fclkgypv%3Dpxl%26ch%3D120%26cm%3D%24%7Bprofile_id%7D Message: Failed to load resource: the server responded with a status of 404 ()
network	error	URL: https://id.rlcdn.com/711861.gif Message: Failed to load resource: the server responded with a status of 451 ()
security	error	Message: Refused to frame 'https://ebrain.egain.com/' because an ancestor violates the following Content Security Policy directive: "frame-ancestors 'self' ebrain.egain.cloud".
security	error	URL: https://ebrain.egain.com/system/cb/admin/js/allow_cobrowse.js(Line 210) Message: Failed to execute 'postMessage' on 'DOMWindow': The target origin provided ('https://ebrain.egain.com') does not match the recipient window's origin ('null').

Security Headers

This page lists any security headers set by the main page. If you want to understand what these mean and how to use them, head on over to this page

Header	Value
Strict-Transport-Security	max-age=31536000
X-Content-Type-Options	nosniff

Indicators

This is a term in the security industry to describe indicators such as IPs, Domains, Hashes, etc. This does not imply that any of these indicate malicious activity.

analytics.analytics-egain.com
aorta.clickagy.com
bat.bing.com
cdn.dreamdata.cloud
cdn.linkedin.oribi.io
cdn.printfriendly.com
diffuser-cdn.app-us1.com
ebrain.egain.com
fonts.googleapis.com
fonts.gstatic.com
googleads.g.doubleclick.net
hd.egain.com
hemsync.clickagy.com
id.rlcdn.com
key-cdn.printfriendly.com
prism.app-us1.com
px.ads.linkedin.com
px4.ads.linkedin.com
region1.google-analytics.com
sc.lfeeder.com
snap.licdn.com
stats.g.doubleclick.net
sync.crwdcntrl.net
tags.clickagy.com
tr.lfeeder.com
trackcmp.net
ws.zoominfo.com
www.egain.com
www.google-analytics.com
www.google.com
www.google.de
www.googletagmanager.com
www.linkedin.com
13.107.42.14
13.82.107.234
18.66.122.75
2001:4860:4802:32::36
2600:1f14:f4:7d01:d320:3b34:331c:cd99
2600:9000:2057:d200:1f:f723:6fc0:93a1
2600:9000:2251:8200:2:53b2:240:93a1
2606:4700:4400::ac40:9197
2606:4700::6810:a852
2606:4700::6811:915b
2606:4700::6812:3eb
2620:1ec:21::14
2620:1ec:c11::200
2a00:1450:4001:803::2008
2a00:1450:4001:806::2003
2a00:1450:4001:80b::2002
2a00:1450:4001:810::2003
2a00:1450:4001:827::2004
2a00:1450:4001:82b::200e
2a00:1450:4001:831::200a
2a00:1450:400c:c08::9a
2a02:26f0:3500:16::215:14a0
2a02:6ea0:c700::10
2a02:6ea0:c700::19
34.120.220.80
35.244.174.68
50.16.233.167
52.49.92.250
54.145.152.25
54.229.238.74
65.9.66.17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www.egain.com Open in urlscan Pro 13.82.107.234 Public Scan

Summary

urlscan.io Verdict: No classification

Domain & IP information

Screenshot Live screenshot Full Image

Page Title

Detected technologies

Page Statistics

102 Requests

97 %HTTPS

68 %IPv6

22 Domains

33 Subdomains

30 IPs

4 Countries

1551 kBTransfer

3926 kBSize

36 Cookies

18 Outgoing links

Redirected requests

102 HTTP transactions Everything HTML Script AJAX CSS Image Expand all 0 data transactions

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www.egain.com Open in urlscan Pro
13.82.107.234 Public Scan

Screenshot
Live screenshot

Full Image

102
Requests

97 %
HTTPS

68 %
IPv6

22
Domains

33
Subdomains

30
IPs

4
Countries

1551 kB
Transfer

3926 kB
Size

36
Cookies

102 HTTP transactions
0 data transactions