www.tiaa.org Open in urlscan Pro
2.17.187.176  Public Scan

Form analysis
3 forms found in the DOM

POST https://auth.tiaa.org/public/authentication/securelogin/authenticate

<form id="tiaaPublicLoginForm-desktop-1035309983" method="POST" autocomplete="off" action="https://auth.tiaa.org/public/authentication/securelogin/authenticate">
  <div class="form-field-test-wrapper">
    <qui-wc-form-field-wrapper id="loginForm-field-wrapper-desktop" ng-version="14.3.0" class="qui-form-field-wrapper">
      <div class="label-container">
        <div class="form-field-label hidden" id="loginForm-field-wrapper-desktop-group-label" color="primary"></div>
        <div class="form-field-description hidden" id="loginForm-field-wrapper-desktop-group-description" color="primary"></div>
      </div>
      <div><qui-wc-input fieldcontrol="" id="desktop-1035309983-userId" name="userId" type="text" placeholder="User ID" aria-label="User ID" class="mb-3 qui-input" maxlength="100" autocomplete="off" _nghost-qgl-c108="" ng-version="14.3.0"
          size="regular" text-align="left"><label _ngcontent-qgl-c108="" for="input-desktop-1035309983-userId" class="ng-star-inserted"></label><!----><mat-form-field _ngcontent-qgl-c108="" appearance="fill"
            class="mat-form-field ng-tns-c42-0 mat-primary mat-form-field-type-mat-input mat-form-field-appearance-fill mat-form-field-can-float ng-untouched ng-pristine ng-valid ng-star-inserted" id="inner-desktop-1035309983-userId">
            <div class="mat-form-field-wrapper ng-tns-c42-0">
              <div class="mat-form-field-flex ng-tns-c42-0"><!---->
                <div class="mat-form-field-prefix ng-tns-c42-0 ng-star-inserted"><span _ngcontent-qgl-c108="" matprefix="" class="prefix-icon ng-tns-c42-0"></span><!----></div><!---->
                <div class="mat-form-field-infix ng-tns-c42-0"><input _ngcontent-qgl-c108="" matinput="" class="mat-input-element mat-form-field-autofill-control ng-tns-c42-0 ng-untouched ng-pristine ng-valid cdk-text-field-autofill-monitored"
                    type="text" placeholder="User ID" maxlength="100" id="input-desktop-1035309983-userId" data-placeholder="User ID" name="userId" aria-invalid="false" aria-required="false"><!----><span
                    class="mat-form-field-label-wrapper ng-tns-c42-0"><!----></span></div><!---->
              </div>
              <div class="mat-form-field-underline ng-tns-c42-0 ng-star-inserted"><span class="mat-form-field-ripple ng-tns-c42-0"></span></div><!---->
              <div class="mat-form-field-subscript-wrapper ng-tns-c42-0"><!---->
                <div class="mat-form-field-hint-wrapper ng-tns-c42-0 ng-trigger ng-trigger-transitionMessages ng-star-inserted" style="opacity: 1; transform: translateY(0%);"><!---->
                  <div class="mat-form-field-hint-spacer ng-tns-c42-0"></div>
                </div><!---->
              </div>
            </div>
          </mat-form-field><!----><!----><!----></qui-wc-input><qui-wc-input fieldcontrol="" id="desktop-1035309983-password" name="password" aria-label="Password" type="password" placeholder="Password" class="mb-3 qui-input" _nghost-qgl-c108=""
          ng-version="14.3.0" size="regular" text-align="left"><label _ngcontent-qgl-c108="" for="input-desktop-1035309983-password" class="ng-star-inserted"></label><!----><mat-form-field _ngcontent-qgl-c108="" appearance="fill"
            class="mat-form-field ng-tns-c42-1 mat-primary mat-form-field-type-mat-input mat-form-field-appearance-fill mat-form-field-can-float ng-untouched ng-pristine ng-valid ng-star-inserted" id="inner-desktop-1035309983-password">
            <div class="mat-form-field-wrapper ng-tns-c42-1">
              <div class="mat-form-field-flex ng-tns-c42-1"><!---->
                <div class="mat-form-field-prefix ng-tns-c42-1 ng-star-inserted"><span _ngcontent-qgl-c108="" matprefix="" class="prefix-icon ng-tns-c42-1"></span><!----></div><!---->
                <div class="mat-form-field-infix ng-tns-c42-1"><input _ngcontent-qgl-c108="" matinput="" class="mat-input-element mat-form-field-autofill-control ng-tns-c42-1 ng-untouched ng-pristine ng-valid cdk-text-field-autofill-monitored"
                    type="password" placeholder="Password" id="input-desktop-1035309983-password" data-placeholder="Password" name="password" aria-invalid="false" aria-required="false"><!----><span
                    class="mat-form-field-label-wrapper ng-tns-c42-1"><!----></span></div><!---->
              </div>
              <div class="mat-form-field-underline ng-tns-c42-1 ng-star-inserted"><span class="mat-form-field-ripple ng-tns-c42-1"></span></div><!---->
              <div class="mat-form-field-subscript-wrapper ng-tns-c42-1"><!---->
                <div class="mat-form-field-hint-wrapper ng-tns-c42-1 ng-trigger ng-trigger-transitionMessages ng-star-inserted" style="opacity: 1; transform: translateY(0%);"><!---->
                  <div class="mat-form-field-hint-spacer ng-tns-c42-1"></div>
                </div><!---->
              </div>
            </div>
          </mat-form-field><!----><!----><!----></qui-wc-input><qui-wc-checkbox fieldcontrol="" id="desktop-1035309983-rememberCheck" name="rememberMe" class="mb-3 qui-checkbox" ng-version="14.3.0"><mat-checkbox class="mat-checkbox mat-primary"
            id="inner-desktop-1035309983-rememberCheck"><label class="mat-checkbox-layout" for="inner-desktop-1035309983-rememberCheck-input"><span class="mat-checkbox-inner-container"><input type="checkbox"
                  class="mat-checkbox-input cdk-visually-hidden" id="inner-desktop-1035309983-rememberCheck-input" tabindex="0" name="rememberMe" aria-checked="false" aria-describedby=""><span matripple=""
                  class="mat-ripple mat-checkbox-ripple mat-focus-indicator"><span class="mat-ripple-element mat-checkbox-persistent-ripple"></span></span><span class="mat-checkbox-frame"></span><span class="mat-checkbox-background"><svg
                    version="1.1" focusable="false" viewBox="0 0 24 24" aria-hidden="true" class="mat-checkbox-checkmark">
                    <path fill="none" stroke="white" d="M4.1,12.7 9,17.6 20.3,6.3" class="mat-checkbox-checkmark-path"></path>
                  </svg><span class="mat-checkbox-mixedmark"></span></span></span><span class="mat-checkbox-label"><span style="display: none;">&nbsp;</span>Remember user ID </span></label></mat-checkbox></qui-wc-checkbox><!----></div>
    </qui-wc-form-field-wrapper>
  </div>
  <div class="qui-button full-width-button" variant="flat">
    <button mat-button="" size="medium" data-analytics-linkname="Log In" type="submit" data-subnav-visible="true" class="mat-focus-indicator mat-button mat-flat-button mat-icon-button mat-button-base mat-primary public-account-login-form-submit"> Log
      in<span class="qui-icon-load d-none"></span>
    </button>
  </div>
  <ul class="d-flex flex-column gap-1 py-4 list-unstyled" role="menu">
    <li role="presentation">
      <qui-wc-link href="https://auth.tiaa.org/public/authentication/securelogin/forgotuserid" target="_self" appearance="standalone" size="medium" class="mb-1 standalone qui-link" ng-version="14.3.0"><a class="link standalone ng-star-inserted" target="_self" href="https://auth.tiaa.org/public/authentication/securelogin/forgotuserid" icon-position="left" size="medium"><!----><span link-content="" class="ml-sm ng-star-inserted">Forgot user ID
                                        </span><!----><!----></a><!----><!----><!----></qui-wc-link>
    </li>
    <li role="presentation">
      <qui-wc-link href="https://auth.tiaa.org/public/authentication/securelogin/forgotpassword" target="_self" appearance="standalone" size="medium" class="mb-1 standalone qui-link" ng-version="14.3.0"><a class="link standalone ng-star-inserted" target="_self" href="https://auth.tiaa.org/public/authentication/securelogin/forgotpassword" icon-position="left" size="medium"><!----><span link-content="" class="ml-sm ng-star-inserted">Forgot password
                                        </span><!----><!----></a><!----><!----><!----></qui-wc-link>
    </li>
    <li role="presentation">
      <qui-wc-link href="https://auth.tiaa.org/public/authentication/enroll" target="_blank" appearance="standalone" size="medium" class="mb-1 standalone qui-link" ng-version="14.3.0"><a class="link standalone ng-star-inserted" target="_blank" href="https://auth.tiaa.org/public/authentication/enroll" icon-position="left" size="medium"><!----><span link-content="" class="ml-sm ng-star-inserted">Need online access?
                                        </span><!----><!----></a><!----><!----><!----></qui-wc-link>
    </li>
  </ul>
  <div class="login-hidden-fields">
    <input type="hidden" id="desktop-1035309983-g-recaptcha-type" class="g-recaptcha-type" name="g-recaptcha-type" value="invisible">
    <input type="hidden" id="desktop-1035309983-g-recaptcha-response" class="g-recaptcha-response" name="g-recaptcha-response" value="">
    <input type="hidden" name="isRememberUserId" class="desktopCheckBox isRememberUserId-publicAccount" value="false">
    <input type="hidden" name="rememberIdChecked" value="false" class="mobileCheckBox custom remember-id-checkbox-publicAccount">
    <input type="hidden" name="_csrf" value="440490d1-f668-4210-98ab-6a29e45d11b6">
    <input type="hidden" name="TMX_SessionID" value="CKQZB1JGMXICXCXKNXFK0MC12XZ1ERAH">
  </div>
</form>

POST https://auth.tiaa.org/public/authentication/securelogin/authenticate

<form id="tiaaPublicLoginForm-mobile-1035309983" method="POST" autocomplete="off" action="https://auth.tiaa.org/public/authentication/securelogin/authenticate">
  <div class="form-field-test-wrapper">
    <qui-wc-form-field-wrapper id="loginForm-field-wrapper-mobile" ng-version="14.3.0" class="qui-form-field-wrapper">
      <div class="label-container">
        <div class="form-field-label hidden" id="loginForm-field-wrapper-mobile-group-label" color="primary"></div>
        <div class="form-field-description hidden" id="loginForm-field-wrapper-mobile-group-description" color="primary"></div>
      </div>
      <div><qui-wc-input aria-label="User ID" fieldcontrol="" id="mobile-1035309983-userId" name="userId" type="text" placeholder="User ID" class="mb-3 qui-input" autocomplete="off" _nghost-qgl-c108="" ng-version="14.3.0" size="regular"
          text-align="left"><label _ngcontent-qgl-c108="" for="input-mobile-1035309983-userId" class="ng-star-inserted"></label><!----><mat-form-field _ngcontent-qgl-c108="" appearance="fill"
            class="mat-form-field ng-tns-c42-2 mat-primary mat-form-field-type-mat-input mat-form-field-appearance-fill mat-form-field-can-float ng-untouched ng-pristine ng-valid ng-star-inserted" id="inner-mobile-1035309983-userId">
            <div class="mat-form-field-wrapper ng-tns-c42-2">
              <div class="mat-form-field-flex ng-tns-c42-2"><!---->
                <div class="mat-form-field-prefix ng-tns-c42-2 ng-star-inserted"><span _ngcontent-qgl-c108="" matprefix="" class="prefix-icon ng-tns-c42-2"></span><!----></div><!---->
                <div class="mat-form-field-infix ng-tns-c42-2"><input _ngcontent-qgl-c108="" matinput="" class="mat-input-element mat-form-field-autofill-control ng-tns-c42-2 ng-untouched ng-pristine ng-valid cdk-text-field-autofill-monitored"
                    type="text" placeholder="User ID" id="input-mobile-1035309983-userId" data-placeholder="User ID" name="userId" aria-invalid="false" aria-required="false"><!----><span
                    class="mat-form-field-label-wrapper ng-tns-c42-2"><!----></span></div><!---->
              </div>
              <div class="mat-form-field-underline ng-tns-c42-2 ng-star-inserted"><span class="mat-form-field-ripple ng-tns-c42-2"></span></div><!---->
              <div class="mat-form-field-subscript-wrapper ng-tns-c42-2"><!---->
                <div class="mat-form-field-hint-wrapper ng-tns-c42-2 ng-trigger ng-trigger-transitionMessages ng-star-inserted" style="opacity: 1; transform: translateY(0%);"><!---->
                  <div class="mat-form-field-hint-spacer ng-tns-c42-2"></div>
                </div><!---->
              </div>
            </div>
          </mat-form-field><!----><!----><!----></qui-wc-input><qui-wc-input aria-label="Password" fieldcontrol="" id="mobile-1035309983-password" name="password" type="password" placeholder="Password" class="mb-3 qui-input" autocomplete="off"
          _nghost-qgl-c108="" ng-version="14.3.0" size="regular" text-align="left"><label _ngcontent-qgl-c108="" for="input-mobile-1035309983-password" class="ng-star-inserted"></label><!----><mat-form-field _ngcontent-qgl-c108="" appearance="fill"
            class="mat-form-field ng-tns-c42-3 mat-primary mat-form-field-type-mat-input mat-form-field-appearance-fill mat-form-field-can-float ng-untouched ng-pristine ng-valid ng-star-inserted" id="inner-mobile-1035309983-password">
            <div class="mat-form-field-wrapper ng-tns-c42-3">
              <div class="mat-form-field-flex ng-tns-c42-3"><!---->
                <div class="mat-form-field-prefix ng-tns-c42-3 ng-star-inserted"><span _ngcontent-qgl-c108="" matprefix="" class="prefix-icon ng-tns-c42-3"></span><!----></div><!---->
                <div class="mat-form-field-infix ng-tns-c42-3"><input _ngcontent-qgl-c108="" matinput="" class="mat-input-element mat-form-field-autofill-control ng-tns-c42-3 ng-untouched ng-pristine ng-valid cdk-text-field-autofill-monitored"
                    type="password" placeholder="Password" id="input-mobile-1035309983-password" data-placeholder="Password" name="password" aria-invalid="false" aria-required="false"><!----><span
                    class="mat-form-field-label-wrapper ng-tns-c42-3"><!----></span></div><!---->
              </div>
              <div class="mat-form-field-underline ng-tns-c42-3 ng-star-inserted"><span class="mat-form-field-ripple ng-tns-c42-3"></span></div><!---->
              <div class="mat-form-field-subscript-wrapper ng-tns-c42-3"><!---->
                <div class="mat-form-field-hint-wrapper ng-tns-c42-3 ng-trigger ng-trigger-transitionMessages ng-star-inserted" style="opacity: 1; transform: translateY(0%);"><!---->
                  <div class="mat-form-field-hint-spacer ng-tns-c42-3"></div>
                </div><!---->
              </div>
            </div>
          </mat-form-field><!----><!----><!----></qui-wc-input><qui-wc-checkbox fieldcontrol="" id="mobile-1035309983-rememberCheck" name="rememberMe" class="mb-3 qui-checkbox" ng-version="14.3.0"><mat-checkbox class="mat-checkbox mat-primary"
            id="inner-mobile-1035309983-rememberCheck"><label class="mat-checkbox-layout" for="inner-mobile-1035309983-rememberCheck-input"><span class="mat-checkbox-inner-container"><input type="checkbox"
                  class="mat-checkbox-input cdk-visually-hidden" id="inner-mobile-1035309983-rememberCheck-input" tabindex="0" name="rememberMe" aria-checked="false" aria-describedby=""><span matripple=""
                  class="mat-ripple mat-checkbox-ripple mat-focus-indicator"><span class="mat-ripple-element mat-checkbox-persistent-ripple"></span></span><span class="mat-checkbox-frame"></span><span class="mat-checkbox-background"><svg
                    version="1.1" focusable="false" viewBox="0 0 24 24" aria-hidden="true" class="mat-checkbox-checkmark">
                    <path fill="none" stroke="white" d="M4.1,12.7 9,17.6 20.3,6.3" class="mat-checkbox-checkmark-path"></path>
                  </svg><span class="mat-checkbox-mixedmark"></span></span></span><span class="mat-checkbox-label"><span style="display: none;">&nbsp;</span>Remember user ID </span></label></mat-checkbox></qui-wc-checkbox><!----></div>
    </qui-wc-form-field-wrapper>
  </div>
  <div class="qui-button full-width-button pt-2" variant="flat">
    <button mat-button="" size="medium" data-analytics-linkname="Log In" type="submit" class="mat-focus-indicator mat-button mat-flat-button mat-icon-button mat-button-base mat-primary public-account-login-form-submit"> Log in </button>
  </div>
  <ul class="d-flex flex-column gap-1 py-4 list-unstyled">
    <li>
      <qui-wc-link href="https://auth.tiaa.org/public/authentication/securelogin/forgotuserid" target="_self" appearance="standalone" size="medium" class="mb-1 standalone qui-link" ng-version="14.3.0"><a class="link standalone ng-star-inserted" target="_self" href="https://auth.tiaa.org/public/authentication/securelogin/forgotuserid" icon-position="left" size="medium"><!----><span link-content="" class="ml-sm ng-star-inserted">Forgot user ID
                                    </span><!----><!----></a><!----><!----><!----></qui-wc-link>
    </li>
    <li>
      <qui-wc-link href="https://auth.tiaa.org/public/authentication/securelogin/forgotpassword" target="_self" appearance="standalone" size="medium" class="mb-1 standalone qui-link" ng-version="14.3.0"><a class="link standalone ng-star-inserted" target="_self" href="https://auth.tiaa.org/public/authentication/securelogin/forgotpassword" icon-position="left" size="medium"><!----><span link-content="" class="ml-sm ng-star-inserted">Forgot password
                                    </span><!----><!----></a><!----><!----><!----></qui-wc-link>
    </li>
    <li>
      <qui-wc-link href="https://auth.tiaa.org/public/authentication/enroll" target="_blank" appearance="standalone" size="medium" class="mb-1 standalone qui-link" ng-version="14.3.0"><a class="link standalone ng-star-inserted" target="_blank" href="https://auth.tiaa.org/public/authentication/enroll" icon-position="left" size="medium"><!----><span link-content="" class="ml-sm ng-star-inserted">Need online access?
                                    </span><!----><!----></a><!----><!----><!----></qui-wc-link>
    </li>
  </ul>
  <div class="login-hidden-fields">
    <input type="hidden" id="mobile-1035309983--g-recaptcha-type" class="g-recaptcha-type" name="g-recaptcha-type" value="invisible">
    <input type="hidden" id="mobile-1035309983--g-recaptcha-response" class="g-recaptcha-response" name="g-recaptcha-response" value="">
    <input type="hidden" name="isRememberUserId" class="desktopCheckBox isRememberUserId-publicAccount" value="false">
    <input type="hidden" name="rememberIdChecked" class="mobileCheckBox custom remember-id-checkbox-publicAccount" value="false">
    <input type="hidden" name="_csrf" value="440490d1-f668-4210-98ab-6a29e45d11b6">
    <input type="hidden" name="TMX_SessionID" value="CKQZB1JGMXICXCXKNXFK0MC12XZ1ERAH">
  </div>
</form>

GET https://locations.tiaa.org

<form enctype="application/x-www-form-urlencoded" method="get" action="https://locations.tiaa.org" data-validation="true" target="_self" novalidate="novalidate">
  <div class="form-field-test-wrapper d-flex flex-column gap-3">
    <div class="row d-flex flex-column gap-3">
      <div class="col-12 col-sm-8 col-md-10 col-lg-10">
        <qui-wc-input id="q" label="Enter city, state, or ZIP code" name="q" _nghost-qgl-c108="" ng-version="14.3.0" size="regular" text-align="left" class="qui-input"><label _ngcontent-qgl-c108="" for="input-q" class="ng-star-inserted">Enter city,
            state, or ZIP code</label><!----><mat-form-field _ngcontent-qgl-c108="" appearance="fill"
            class="mat-form-field ng-tns-c42-4 mat-primary mat-form-field-type-mat-input mat-form-field-appearance-fill mat-form-field-can-float ng-untouched ng-pristine ng-valid ng-star-inserted" id="inner-q">
            <div class="mat-form-field-wrapper ng-tns-c42-4">
              <div class="mat-form-field-flex ng-tns-c42-4"><!---->
                <div class="mat-form-field-prefix ng-tns-c42-4 ng-star-inserted"><span _ngcontent-qgl-c108="" matprefix="" class="prefix-icon ng-tns-c42-4"></span><!----></div><!---->
                <div class="mat-form-field-infix ng-tns-c42-4"><input _ngcontent-qgl-c108="" matinput="" class="mat-input-element mat-form-field-autofill-control ng-tns-c42-4 ng-untouched ng-pristine ng-valid cdk-text-field-autofill-monitored"
                    type="text" placeholder="Please enter text here" id="input-q" data-placeholder="Please enter text here" name="q" aria-invalid="false" aria-required="false"><!----><span
                    class="mat-form-field-label-wrapper ng-tns-c42-4"><!----></span></div><!---->
              </div>
              <div class="mat-form-field-underline ng-tns-c42-4 ng-star-inserted"><span class="mat-form-field-ripple ng-tns-c42-4"></span></div><!---->
              <div class="mat-form-field-subscript-wrapper ng-tns-c42-4"><!---->
                <div class="mat-form-field-hint-wrapper ng-tns-c42-4 ng-trigger ng-trigger-transitionMessages ng-star-inserted" style="opacity: 1; transform: translateY(0%);"><!---->
                  <div class="mat-form-field-hint-spacer ng-tns-c42-4"></div>
                </div><!---->
              </div>
            </div>
          </mat-form-field><!----><!----><!----></qui-wc-input>
      </div>
      <div class="col-12 col-sm-8 col-md-4 col-lg-4">
        <div class="qui-button  w-100">
          <button mat-button="" class="mat-focus-indicator mat-button mat-button-base mat-flat-button mat-primary" size="medium" type="submit" icon-only="false" aria-disabled="false">
            <span class="mat-button-wrapper">Submit</span>
            <span matripple="" class="mat-ripple mat-button-ripple"></span>
            <span class="mat-button-focus-overlay"></span></button>
        </div>
      </div>
    </div>
  </div>
</form>

Text Content

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FAQS

Search our FAQ library or browse by topic.

Frequently asked questions


FAQS ABOUT YOUR TIAA ACCOUNTS


HOW DO I REGISTER FOR ONLINE ACCESS?

 1. Go to tiaa.org.
 2. Select REGISTER located at the very top right of the page.
 3. Follow the onscreen step-by-step instructions to obtain a user ID and
    password.

IMPORTANT! There’s one final step to complete your registration. At the bottom
of the "Welcome" page, select Log in. For security reasons, this one time only,
you’ll be asked a few questions to verify your identity.

Please note that you'll need your Social Security number to complete your
registration.

Once you've completed the identity verification steps, you’re all set to manage
your TIAA accounts online.

Going forward, just log into your account at tiaa.org.

 


WHERE DO I FIND MY CONTRACT NUMBER?

Your contract number is either your TIAA number, your CREF number or your TIAA
Mutual Fund Account number. These can be found in two places: your enrollment or
mutual fund account confirmation documents or your quarterly statements.


WHERE CAN I RESEARCH THE PERFORMANCE OF RETIREMENT INVESTMENTS?

Log in to your account . Look for Retirement plans & IRAs in the MY
ACCOUNT menu, then select Research investments to get started.


HOW DO I CHANGE MY INVESTMENTS

 1. Log into your accountsOpens in a new window at tiaa.org.
 2. Select the MY ACCOUNT menu. Then select Manage investments.
 3. Follow the step-by-step instructions to make your changes.


HOW CAN I REVIEW THE CHOICES I'VE MADE?

To review the choices you made for your Investments, Contributions and 
Transactions, Log in to your account. Under My Accounts section,

Select the account name or View account details from the Actions dropdown menu
to go to the account details pages.


HOW DO I COMPLETE A FORM ONLINE?

Log in to your accountOpen in new window. Under My Account,look for the Quick
Links section. Click on the Complete Documents link.


HOW CAN I TRACK HOW MY BALANCE HAS CHANGED OVER TIME?

Log in to your accountOpens in a new window. Under Portfolio Summary section,
select the Investments tab to track the change since the last quarter.  To see
more history, look for your Personal Rate of Return and click "View Details".  A
new page with interactive charts provides eight (8) quarters of history for
balances and personal rate of return.


WHERE CAN I FIND MY VESTED BALANCE?

Log in to your accountOpen in new window. Under My Account, click the "+" icon
next to the account name to view the total vested balance. Click on "View
Employer Rules" to see more details, including your employer's vesting rules.


ROLLOVER REQUEST: HOW CAN I SUBMIT, CANCEL OR VIEW THE STATUS?

Log in to your accountOpen in new window. Under My Account, look for
the Retirement Plans & IRAs section. Then select Status of loans/withdrawals.


HOW DO I ENROLL ONLINE AND MAKE MY ELECTIONS?

Log in to your accountOpen in new window. Under Support look in the right column
and select Enroll in an Employer's Plan to get started.


HOW CAN I VIEW MY LIFE INSURANCE INFORMATION?

 * Log in to your accountOpen in new window. Under My Account, look for the
   Other Accounts section.
 * Select Life Insurance to see your account information.
 * Please note: If your insurance is owned by a trust, you cannot view your
   policy online. Call 800-223-1200 for information.


HOW CAN I COMPLETE AN ENROLLMENT THAT I STARTED BUT DID NOT FINISH?

Log in to your accountOpen in new window. Under My To-Dos, select the applicable
enrollment that you would like to complete.


CAN I SEE THE CHANGE IN BALANCE FOR A SPECIFIC ACCOUNT?

Yes.  To see the change in balance for a specific account, Log in to your
accountOpen in new window, click the account name then choose the Change in
Balance tab.


CAN I SEE THE CHANGE IN BALANCE FOR A SPECIFIC ACCOUNT?

Your balance includes all of your accounts except these:

 * TIAA Direct® bank accounts
 * Trust accounts at TIAA Trust Company, FSB
 * Trusts you don't own (you might be a co-trustee or executor, for example)
 * Cash value of life insurance policies


HOW DO I CHANGE HOW FUTURE CONTRIBUTIONS TO MY RETIREMENT ACCOUNT(S) WILL BE
INVESTED?

 1. Log into your accountsOpens in a new window at tiaa.org.
 2. Select the MY ACCOUNT menu, then select Manage investments. On that page,
    select Change allocation of contributions.
 3. Follow the step-by-step instructions to make your changes.
 4. Learn moreOpens in a new window  about how to direct your future
    contributions to new investment choices; no money will move from your
    existing investments.


HOW DO I REBALANCE MY ACCOUNT?

 1. Log into your accountsOpens in a new window at tiaa.org.
 2. Select the MY ACCOUNT menu, then select Manage investments. On that page,
    select Change allocation of contributions.
 3. Follow the step-by-step instructions to make your changes.
 4. Learn moreOpens in a new window  about how to direct your future
    contributions to new investment choices; no money will move from your
    existing investments.


FAQS ABOUT YOUR PORTFOLIO


HOW CAN I VIEW MY AFTER-TAX ANNUITY INFORMATION?

 * Log in to your accountOpens in a new window. Under My Account, look for
   the Other Accounts section.
 * Underneath, select Personal Annuities to see your account information.
 * Note: If your After-Tax Annuity is owned by a trust, you cannot view the
   account online. Call 800-223-1200 for information.


WHERE CAN I PURCHASE RETAIL CLASS MUTUAL FUND SHARES ONLINE?

 * Log in to your accountOpens in a new window. Under My Account, look for the
   Other Accounts section.
 * Underneath, click Directly Held Mutual Funds. Next, select Purchase Shares
   and then follow the steps.
 * If we don’t have your bank information, visit our Support tab and click on
   Online Forms. Find and fill out an Account Services form. An automatic
   investment plan allows you to deposit a specific amount ($100 or greater) to
   your mutual fund account either every month or twice a month. Look for this
   option on your Account Services Agreement Form.


WHERE CAN I MANAGE INVESTMENTS IN MY RETIREMENT PLANS AND IRAS?

Log in to your accountOpens in a new window. Under My Account, look for
the Retirement Plans & IRAs section. Underneath, select Manage Investments.


HOW DO I OPEN A RETAIL CLASS MUTUAL FUND ACCOUNT ONLINE?

Log in to your accountOpens in a new window. In the Support menu, look in the
right column and select Open an Account to start the process.


HOW CAN I EXCHANGE FUNDS WITHIN MY IRA?

 * Log in to your accountOpens in a new window. Under My Account, look for
   the Retirement Plans & IRAs section.
 * Select Manage Investments then select Change My Investments. Make your
   changes. You will receive an online confirmation of your transaction and
   later a copy in the mail.


WHY ISN'T MY VESTED BALANCE SHOWN?

If a vested balance doesn't show, it means an account doesn't subscribe to our
service that tracks vested balances. We require that service to ensure the
accuracy of the figures.


HOW OFTEN ARE BALANCES UPDATED?

We update your balances daily with the market closing prices of each investment.
This usually occurs by 9:30 p.m. (ET). Occasionally, balances are not updated
until the next business day.



WHERE CAN I MANAGE INVESTMENTS IN MY DIRECTLY HELD MUTUAL FUNDS?

Log in to your accountOpens in a new window. Under My Account, look for
the Other Accounts section. Underneath, select Directly Held Mutual Funds.


FAQS ABOUT YOUR CONTRIBUTIONS


HOW DO I CONTRIBUTE TO MY IRA?

 * Before you can make a contribution, you’ll need to log into TIAA. Once you’re
   logged in, you’ll automatically be redirected to your Account Home page.
 * Scroll down until you reach My Accounts. Your IRA will be listed in this
   section. Once you’ve found it, use the Actions dropdown menu to the right to
   select Make a contribution.


HOW CAN I CHANGE THE INVESTMENTS IN MY IRA?

 * Log in to your account.Opens in a new window Under My Account, look for
   the Retirement Plans & IRAs section.
 * Select Manage Investments. Next, select Change My Investments and choose the
   IRA. Under Choose the Source Fund (Transfer from), select (a) the fund that
   you wish to transfer and (b) the dollar or percentage amount of the transfer.
   Under Transfer to New Portfolio, select the new allocation for the funds that
   were transferred. Then select Preview Changes to review and submit your
   transfer.


CAN I MANAGE OR CONTRIBUTE TO MUTUAL FUNDS ONLINE?

 * Log in to your accountOpens in a new window. Under My Account, look for
   the Other Accounts section. Select Directly Held Mutual Funds to manage your
   mutual funds online.
 * To contribute to mutual funds online, under My Account look under QuickLinks.
   Click on Contribute to An Account, select Contribute to Your Mutual Fund
   Account.


WHAT IS THE AMOUNT OF MY CURRENT CONTRIBUTIONS?

Log in to your accountOpens in a new window. Under My Account section, click the
account name then choose the Contributions tab.


HOW ARE LIFE-TO-DATE CONTRIBUTION AMOUNTS CALCULATED?

We track how much you have contributed to each investment over the lifetime of
your account.

When you transfer money from one investment to another or make a withdrawal, the
contribution amount is moved or withdrawn.


HOW DO I CHANGE WHERE FUTURE ALLOCATIONS ARE INVESTED?

Log in to your accountOpens in a new window. Under My Account, look for
the Retirement Plans & IRAs section.

Select Manage Investments. Next, select Change Allocation of Contributions.


FAQS ABOUT UPDATING OR UNLOCKING YOUR ACCOUNT


HOW DO I UNLOCK MY ACCOUNT?

 * Try to log into your TIAA accountOpens in a new window. If your account is
   locked, we'll guide you through the process of unlocking it.
 * If you can't unlock your account online, we can help you over the phone.


I FORGOT BOTH MY USER ID AND PASSWORD. WHAT SHOULD I DO?

First recover your user IDOpens in a new window, then we’ll help you set up a
new password.


I FORGOT MY PASSWORD. WHAT SHOULD I DO?

Reset your password online.Opens in a new window


I FORGOT MY USER ID. WHAT SHOULD I DO?

You can recover your user ID online.Opens in a new window


HOW DO I RESET MY PASSWORD?

Log in and go to your profile & settings pageOpens in a new window to change
your password.


WHAT ARE MY SECURITY OPTIONS?

You can add 3 different layers of additional security when you log in:

 * A one-time code that we send you
 * Touch ID through your iOS device or fingerprint authentication through your
   Android device
 * Voiceprint identification through

To adjust the security settings on your account:

 * Log inOpens in a new window
 * Select Update profile & settings in the My account menu
 * Select Security profile
 * Choose and save your additional settings


HOW CAN I UPDATE MY SECURITY QUESTION, USER ID OR PHONE NUMBERS?

 * Log in to your accountOpens in a new window, Under My Account, look for
   the Profiles section.
 * Select Update Profile & Settings. Select Security Profile to update security
   questions and User ID.  To update your phone number, select Personal
   Information.


HOW CAN I UPDATE MY CONTACT INFORMATION?

 * Log in to your accountOpens in a new window and click on My profile in the
   top right corner.
 * Choose Personal Information and then select the orange Update your contact
   information button.
 * Follow the prompts to receive and enter a temporary identification code. For
   your security, the code must be entered before you can make any updates.
 * When you are finished making updates, select the orange Save my contact
   information button.
   


HOW CAN I UPDATE MY EMAIL PREFERENCES?

 * Log in to your accountOpens in a new window. Under My Account, look for
   the Profiles section.
 * Select Update Profile & Settings. Then choose Communication Preferences to
   review and update your eDelivery preferences.


HOW CAN I CHANGE MY USER ID, PASSWORD OR EMAIL ADDRESS?

 * Log in to your accountOpens in a new window. Under My Account, look for
   the Profiles section.
 * Select Update Profile & Settings.
 * To update your user ID and Password, choose Security Profile.
 * To update your email address, choose Personal Information.


HOW DO I EDIT BENEFICIARY DETAILS?

Easily add a new or update existing beneficiary information in just a few steps:

 1. Log in to your accountOpens in a new window on TIAA.org and select My
    profile in the top right corner.
 2. Choose Add/edit beneficiaries:

 * To add a beneficiary:
   Select the add a beneficiary text and follow the prompts. When you're
   finished, review your additions and select Submit.
 * To edit beneficiary contact information:
   Select a beneficiary, click on Edit beneficiary information and follow the
   prompts. When you're finished, select Update.
 * To edit allocations and beneficiary type:
   Select Update account details and make your changes. When you're finished,
   review and then select Submit.

Please note: Once updates are submitted, they take one business day to process.
You will not be able to make changes to the accounts/contracts that list your
updated beneficiaries during this time. You'll receive an email when processing
is complete.


FAQS ABOUT QUICKEN


WHERE CAN I FIND TICKER SYMBOLS FOR MY INVESTMENTS FROM QUICKEN?

Log in to your accountOpens in a new window . Look for Portfolio
Summary section, select Investments tab. You will need to either click on the
fund or hover over the fund to review fund information.


HOW DO I CONVERT MY TIAA RETIREMENT AND IRA ACCOUNTS TO A 401(K)?

Log in to your accountOpens in a new window. Under My Account, look for Quick
Links section.

Select Quicken Download.

 1. Choose Tools menu > Account List.
 2. Click the Edit button next to the brokerage account that you want to
    convert.
 3. If necessary, in the Account Details dialog change Tax Deferred Status to
    'Yes', and Show cash in a checking account to 'No'.
 4. Click the Convert to a 401(k) button. Note: This button displays in the
    Account Details dialog only for brokerage accounts with the settings
    described in Step 3 above.


HOW CAN I DOWNLOAD POSITIONS THAT I DO NOT OWN?

 * Log in to your accountOpens in a new window . Under My Account, look
   for Retirement Plans & IRAs.  Select Retirement Investments to download
   historical prices for a select group of funds and select the Export link. 
   Select the funds from the list and click Export in .CSV Format.
 * If you have a Brokerage account, Under My Account, look for the Brokerage
   section, select the links within Research to download historical prices for
   select group of funds.
 * For instructions on importing .CSV files into Quicken, access the Quicken
   Help section for the version that you use.


WHERE CAN I DOWNLOAD QUICKEN SOFTWARE?

Log in to your account Opens in a new window. Under My Account, look for
the Quick Links section. Then select Quicken Download.


FAQS ABOUT PAYMENTS & WITHDRAWALS


WHERE CAN I CHANGE TAX WITHHOLDING ON MY PAYMENTS?

 * Log in to your account Opens in a new window. Under My Account, look for
   the Profiles section.
 * Select Update Profiles & Settings. Then select Tax Withholding Preferences to
   make changes.


WHERE CAN I FIND PAYMENT DETAILS?

Log in to your accountOpens in a new window . Under Portfolio Summary section,
click on Payment Summary tab, then select More Details.


WHERE CAN I PAY MY BILLS, OR MAKE A TRANSFER BETWEEN ACCOUNTS?

Log in to your accountOpens in a new window . Under My Account, look for
the TIAA Direct section. Then select either Pay Bills or Transfer Money.


CAN I PAY MY LIFE INSURANCE PREMIUM ONLINE?

 * Log in to your accountOpens in a new window . Under My Account, look for the
   Other Accounts section. Then select Life Insurance to get started.
 * Please note: If your insurance is owned by a trust, you cannot view your
   policy online. Call 800-223-1200 for information.


HOW DO I CHANGE THE BANK WHERE MY LOAN REPAYMENT WITHDRAWALS ARE TAKEN?

Log in to your account Opens in a new window. Under My Account, look for
the Retirement Plans & IRAs section. Then select Manage Loans to get started.


HOW CAN I MAKE AN ADDITIONAL PAYMENT TO MY LOAN?

Log in to your account Opens in a new window. Under My Account, look for
the Retirement Plans & IRAs section. Then select Manage Loans to get started.


WITHDRAWAL REQUEST: HOW CAN I SUBMIT, CANCEL OR VIEW THE STATUS?

Log in to your account Opens in a new window. Under My Account, look for
the Retirement Plans & IRAs section. Then select Status of loans/withdrawals.


FAQS ABOUT DOCUMENTS & RESEARCH


CAN I VIEW MY TAX FORMS ONLINE?

Log in to your account Opens in a new window. Under My Account, look for
the Account Summary section. Then select Statements & Reports and navigate to
your tax documents.


HOW CAN I VIEW STATEMENTS & REPORTS THAT HAVE BEEN DELIVERED TO ME BY
EMAIL/ELECTONICALLY?

Log in to your account.Opens in a new window Under My Account, look for the
Account Summary section. Then select Statements & Reports. 


WHERE CAN I VIEW OR MANAGE MY 360° FINANCIAL VIEW?

Log in to your account.Opens in a new window Under My Account, look for
the Account Summary section. Then select 360° Financial View.


HOW DO I CUSTOMIZE THE PORTFOLIO SUMMARY CHART?

 * Log in to your account Opens in a new window. Under Portfolio
   Summary section,
 * If you own multiple products with TIAA, a menu will appear that allows you to
   chart your entire portfolio or your retirement investments only. You can also
   use the dropdown menu to select one specific account.


WHERE DO I FIND A LIST OF EACH INDIVIDUAL INVESTMENT?

 * Log in to your account.Opens in a new window Under Portfolio Summary section,
   click on Investments.
 * You should see a list of all your investments and how the balance has changed
   since the prior quarter. If you have multiple accounts, a dropdown menu will
   appear that allows you to customize the list.


WHERE DO I FIND INFORMATION ABOUT A SPECIFIC RETIREMENT ACCOUNT?

 * Log in to your account.Opens in a new window Under My Accounts section,
 * Select the type of account you want. Click the + icon next to the account
   name to see change in balance, holdings and recent transactions. For
   additional details, select the account name or View account details from
   the Actions dropdown menu to go to the account details pages.


WHERE CAN I SEE MY FINANCIAL STATEMENTS, REPORTS AND PUBLIC DISCLOSURES?

Log in to your account.Opens in a new window Under My Account, look for
the Account Summary section. Underneath, select Statements & Reports.


HOW DO I ACCESS A TRANSACTION ROUTING REQUEST FORM?

 * Log in to your accountOpens in a new window. Under Support, select Forms.
   Find the Transaction Routing Request form, then print and complete it.
 * Send the completed Transaction Routing Request form along with the TIAA cash
   withdrawal form directly to the TSA Consulting Group. The fax number and
   mailing address are located on the lower right corner of the Transaction
   Routing form on page one.


HOW CAN I FIND MY CURRENT BALANCE AND PERSONAL RATE OF RETURN?

 * Log in to your account.Opens in a new window Under My Account, look for
   the Account Summary section.
 * Then select Personal Rate of Return or Daily Summary. You can also go
   to Retirement Plans & IRAs and select Retirement Investments. Select an
   investment type to get a breakdown by plan.


HOW DO I UPLOAD DOCUMENTS?

Log in to your account.Opens in a new window Under My Account, look for
the QuickLinks section. Then select Upload Documents.


HOW DO I DOWNLOAD DOCUMENTS?

Log in to your account.Opens in a new window Under My Account, look for
the Account Summary section. Then select Statements & Reports.


HOW DO I VIEW MY RETIREMENT PLAN ELIGIBILITY NOTICE AND QDIA INFORMATION?

Log in to your accountOpens in a new window. Under My Account, look for
the Account Summary section. Select Statements & Reports. Your document(s) will
be listed in the Plan Sponsor Disclosures and Notices section.


HOW DO I VIEW THE SUMMARY OF PLAN SERVICES AND COSTS AND THE INVESTMENT OPTION
COMPARATIVE CHART?

Log in to your account.Opens in a new window Under My Account, look for
the Retirement Plans & IRAs section. Select Retirement Investments.

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Investment, insurance and annuity products are not FDIC insured, are not bank
guaranteed, are not deposits, are not insured by any federal government agency,
are not a condition to any banking service or activity, and may lose value.

Consumer and commercial deposit and lending products and services are provided
by EverBank, N.A., a Member FDIC and Equal Housing Lender. While EverBank, N.A.
is not an affiliate of TIAA, EverBank, N.A. will be doing business as and
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certain services to EverBank, N.A., including those related to online and mobile
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The TIAA group of companies does not provide legal or tax advice. Please consult
your tax or legal advisor to address your specific circumstances.

TIAA-CREF Individual & Institutional Services, LLC, Member FINRA and SIPC,
distributes securities products. SIPC only protects customers' securities and
cash held in brokerage accounts. Annuity contracts and certificates are issued
by Teachers Insurance and Annuity Association of America (TIAA) and College
Retirement Equities Fund (CREF), New York, NY. Each is solely responsible for
its own financial condition and contractual obligations.

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LLC, Member FINRA and SIPC, distributes securities. Brokerage accounts are
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Corporation, Member FINRA, NYSE, SIPC.

Teachers Insurance and Annuity Association of America is domiciled in New York,
NY, with its principal place of business in New York, NY. Its California
Certificate of Authority number is 3092.

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principal place of business in New York, NY. Its California Certificate of
Authority number is 6992.

Read the TIAA-CREF Individual & Institutional Services, LLC, Statement of
Financial Condition.

© 2024 and prior years, Teachers Insurance and Annuity Association of
America-College Retirement Equities Fund, New York, NY 10017.