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TRUSTWAVE BLOG
The Trustwave Blog empowers information security professionals to achieve new
heights through expert insight that addresses hot topics, trends and challenges
and defines best practices.
TIPS & TRICKS
SECURITY AWARENESS 101: CREATING A COMPELLING SECURITY AWARENESS PROGRAM
access_timeJune 20, 2023
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There is no downside for an organization to have a security awareness program in
place. It may not be 100% effective in stopping workers from making an error and
causing a cyber incident, but like any preventative endeavor such a program can
reduce the possibility of a disastrous cyber incident from occurring.
An organization’s staff is on the front line when it comes to defending their
place of work. Kind of a human firewall, if you will. Employees who are educated
about various security risks and best practices act as a critical line of
defense. Once trained these people can identify and respond to potential
threats, such as phishing emails, suspicious attachments, or unauthorized access
attempts.
THE NEED FOR A WELL-TRAINED STAFF
This training is particularly important in a world where email is a primary
attack vector. The FBI’s 2022 Internet Crime Report noted business email
compromise attacks were responsible for $2.5 billion in losses with phishing
attacks resulting in another $52.1 million. Surely, it is important to teach
workers what to be aware of what is coming into their inbox.
There are additional, non-cybersecurity, related reasons for having a
well-trained staff. Most industries have to abide by a mountain of regulatory
practices. Whether it’s HIPPA in healthcare, GPDR/CCPA compliance or PCI DSS for
retailers.
Failure to comply with these requirements can result in hefty fines, legal
consequences, and damage to the company's reputation. By establishing a Security
Awareness Program, companies can demonstrate their commitment to regulatory
compliance and data protection.
The result of a well-implemented training program the creation of a security
culture inside the organization. When security becomes a shared responsibility
and a core value, employees become more proactive in identifying and reporting
security incidents, adhering to security policies, and embracing security as an
integral part of their daily work routines. A strong security culture helps
create a resilient and security-conscious workforce.
SECURITY AWARENESS 101
Creating an awareness program is not easy. Not every person will take the
training seriously and many will simply forget what they are taught.
Establish advocates and achieve buy-in: Gain support from top management and
form a steering committee with representatives from various departments,
including marketing and communications professionals, to help craft clear
messaging and objectives.
Narrow your focus: Instead of overwhelming employees with numerous security
topics, identify the most relevant themes that address the greatest risks
specific to your organization and departments. Consider customizing training
materials with the help of security companies like Trustwave.
Establish advocates and achieve buy-in: Gain support from top management and
form a steering committee with representatives from various departments,
including marketing and communications professionals, to help craft clear
messaging and objectives.
Narrow your focus: Instead of overwhelming employees with numerous security
topics, identify the most relevant themes that address the greatest risks
specific to your organization and departments. Consider customizing training
materials with the help of security companies like Trustwave.
Connect to real-life attacks: Use concrete examples of security breaches and
other incidents to demonstrate the relevance and urgency of security awareness
efforts. Show real-time attacks happening on networks to emphasize the potential
consequences.
Make it about them: Relate security topics to employees' personal lives by
highlighting how the knowledge and skills they gain can protect their own online
activities, such as password management, mobile device security, and social
media usage.
Execute mock attacks to establish effectiveness: Conduct simulated social
engineering attacks, such as phishing tests, to assess the effectiveness of the
awareness program. Communicate the plans in advance to maintain surprise and
prevent employees from feeling violated.
Raise their emotional commitment: Help employees understand the potential harm
that can result from poor security practices and clearly communicate the level
of risk associated with their actions. Connect their individual behaviors to the
overall well-being of the company.
Be flexible: Customize the message for different employee groups, considering
their specific roles, responsibilities, and perceived needs. Some groups may
require tailored training to address their unique security challenges.
Reward the top performers: Use incentives and gamification techniques to
encourage positive security behaviors. For example, award points or prizes to
employees who identify and report phishing attempts or engage in responsible
security practices. Address unsafe behaviors as well to maintain accountability.
Reinforce the message: Avoid conducting training courses only once a year.
Provide regular refresher sessions, use mediums like blogs, posters, and
newsletters to reinforce key points, and integrate security awareness into the
ongoing communication channels of the organization.
HOW TRUSTWAVE SECURITY COLONY CAN HELP
Security Colony is a powerful self-service resource for CISOs and management
that gives them direct access to a variety of security and training tools that
will allow them to self-diagnose problem or help improve their staff’s ability
to deal with cybersecurity issues.
A Security Colony subscription varies in cost depending upon the level of
service required and there is also a basic free version available.
The Security Colony Resource and Video Library – This area is where CISOs can go
for off the shelf training aids. The Security Colony Resource Library contains
17 categories covering almost 400 topics. Trustwave has created all the
documentation based on actual work we've conducted for organizations which we
then make available to our subscribers. Security Colony's Video Library contains
a wealth of information for folks looking for an introductory lesson on a
particular topic, say phishing or identifying an insecure WiFi connection.
Senior Trustwave consultants present the videos.
While not specifically a training tool, the Security Colony Maturity Assessment
is a self-paced tool that will measure if an organization's security can defeat
today's cyber threats. The threat assessment analyzes your industry and the
nature and size of your business. It uses NIST Cyber Security Framework to
assess your ability to identify, protect, detect, respond and recover
appropriately to maintain a suitable level of security.
Click the image above for direct access to Security Colony’s services.
RELATED TRUSTWAVE BLOGS
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COMPLIANCE REGULATIONS
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THE TRUSTWAVE ADVANTAGE: WE DETECT WHAT OTHERS CAN'T
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