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Privacy Policy

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Effective date: May 05, 2021

This Notice provides information about data we collect, use, and share, and our
commitment to using the personal data we collect in a respectful fashion.

 * Privacy Notice Overview
 * What Kinds of Information Do We Collect?
 * How Do We Use the Information We Collect?
 * Third-Party Advertising
 * Who Do We Share Personal Data With?
 * How Do We Protect Your Data?
 * What Choices Do You Have About Your Personal Data?
 * Children’s Privacy
 * Residents of the European Economic Area
   
 * Links to other websites
 * Contact Us

We at McAfee, LLC, including our affiliates (“McAfee”, “we”, “us”, “our”), care
deeply about privacy, security, and online safety, all of which are a
significant part of our essential mission: to protect users of our products and
services (“you” and “your”) from the risks of theft, disruption, and
unauthorized access to their online information and activities. This Privacy
Notice (“Notice”) is designed to inform you about how we collect, use, and share
your personal data through our website (our “Site”), products, services, and
web-based and mobile applications (collectively, the “Services”) or when you
interact with us.

McAfee sells products and services directly to consumers (you can find more
information about those products here, “Consumer Products”), as well as to
corporations and business customers (you can find more information about those
products here, "Enterprise Products”). This Privacy Notice applies both to the
information we collect from you or your device when you download one of our
Services and to the information we collect when one of our distribution partners
or business customers installs our Services on your device.

When you access or use our Services, you acknowledge that you have read this
Notice and understand its contents. Your use of our Services and the Site and
any dispute over privacy is subject to this Notice, any applicable Terms of
Service (including any applicable limitations on damages and the resolution of
disputes) and any applicable End User License Agreement.

As McAfee grows, our business changes, and we may update this Notice at any time
as we deem appropriate to reflect those changes. If there are any material
changes to this Privacy Notice, we will notify you by email, in-product
notification, or as otherwise required by applicable law. It is important that
you check back and make sure that you have reviewed the most current version of
this Notice.

This Notice applies to all users of our Services across the world. Some users,
including residents of the European Economic Area, may have additional rights
depending on where they are located, which are described in this Notice.

What Kinds of Information Do We Collect?

In order to provide our services, we collect information. Some information you
provide directly to us, some we collect automatically through our Services, and
some is collected from third parties. In this Notice, “Personal Data” refers to
data that could be used, alone or in combination with other data, to identify
you as an individual. We collect information you provide to us. For example, we
collect information when you purchase a product or service, create an account,
fill out a form, participate in a contest or promotion, request customer
service, or otherwise communicate with us.

The types of Personal Data you may provide includes:
Contact information (such as name, email address, mailing address, and phone
number);
Payment information (including payment card numbers and associated identifiers,
billing address, and bank account information); and
Account log-in credentials (which for some Services may include social network
credentials).
We may also collect other information from or about you, such as information
about what products you purchased, your interests, demographic information,
photographs and videos, and biometric data such as fingerprints or voice prints.
You may also provide us with additional data. For example, when you use our
identity theft protection services, you will have the option to provide your
social media log-in information so that we can monitor your social media
accounts. We automatically collect information about your interactions with the
Services as well as devices on which the Services are installed. In some cases,
we automatically collect information about other devices connected to the same
network as the device on which the Services are installed. For example, we may
collect and use the following: Information about the products you looked at or
searched for and the Services you used, including time spent and other
statistical information. Details about your computers, devices, applications,
and networks, including internet protocol (IP) address, cookie identifiers,
mobile carrier, Bluetooth device IDs, mobile device ID, mobile advertising
identifiers, MAC address, IMEI, Advertiser IDs, and other device identifiers
that are automatically assigned to your computer or device when you access the
Internet, browser type and language, language preferences, battery level, on/off
status, geo-location information, hardware type, operating system, Internet
service provider, pages that you visit before and after using the Services, the
date and time of your visit, the amount of time you spend on each page,
information about the links you click and pages you view within the Services,
and other actions taken through use of the Services such as preferences. We may
collect this information through our Services or through other methods of web
analysis. When you use our products to protect your mobile device, we collect
geolocation data of the device on which the product is installed. Details about
your internet, app, or network usage (including URLs or domain names of websites
you visit, information about the applications installed on your device, or
traffic data); and performance information, crash logs, and other aggregate or
statistical information. In order to provide you our Services, including to
detect and evaluate malware and spam, we may scan, collect, and store data from
your files, including emails, attachments, email addresses, metadata, and URLs
and traffic data. We collect this information through our Services and through
technologies such as cookies, web beacons or web bugs, and clear GIFs. Please
see our Cookie Notice for more information about the cookies and similar
technologies that we use and the choices available to you.

Information We Collect from Third Parties

We may receive information about you from other sources and combine that
information with the information we collect directly. Examples of information we
may receive from other sources include: updated delivery or payment information
used to correct our records; purchase or redemption information; and customer
support and enrollment information. For our identity protection Consumer
Products, we also may collect credit or identity information which we use to
help prevent and detect fraud. Location Information Certain Services may request
permission to access your location. Where you grant this permission, we will
collect information about your location using GPS, wireless, or Bluetooth
technology. You can control access to precise location information through your
mobile device settings. We also may look up your IP address to determine your
general location.

How Do We Use the Information We Collect?

To Help Protect You When you install or use one of our Services, it will run in
the background of your device or environment to help predict threats and better
protect you, your devices, and your information. For example, McAfee may use
information to: Analyze data sent to/from your device(s) to isolate and identify
threats, vulnerabilities, viruses, suspicious activity, spam, and attacks, and
communicate with you about potential threats; Participate in threat intelligence
networks, conduct research, and adapt products and services to help respond to
new threats; Encrypt your data, lockdown a device, or back-up or recover your
data; Check for Service updates and create performance reports on our Services,
to ensure they are performing properly; and Look for misuses of your data when
you use our identity monitoring products. To Run Our Business We also use the
information we collect for other business purposes, including to: Authenticate
your identity and prevent fraud with your biometric data; Analyze your behavior
to measure, customize, and improve our Site and Services, including developing
new products and services; Advertise McAfee products and services that we think
may be of interest to you; Establish and manage accounts and licenses, including
by collecting and processing payments and completing transactions; Provide
customer support, troubleshoot issues, manage subscriptions, and respond to
requests, questions, and comments; Communicate about, and administer
participation in, special events, programs, surveys, contests, sweepstakes, and
other offers and promotions; Conduct market and consumer research and trend
analyses; Enable posting on our blogs, forums, and other public communications;
Perform accounting, auditing, billing, reconciliation, and collection
activities; Prevent, detect, identify, investigate, and respond to potential or
actual claims, liabilities, prohibited behavior, and criminal activity; and
Comply with and enforce legal rights, requirements, agreements, and policies.

Third-Party Advertising

We work with third-party advertising companies to display or deliver ads to you
while you are on our Site or using some Services. These third-party advertisers
may collect data about your interaction with the Site or Services or others’
sites or services to measure the effectiveness of their ads and to personalize
advertising content. See our Cookie Notice to learn more about how McAfee and
these advertising partners use tracking technologies like cookies and the
choices available to you. If you have consented to allow our Services to access
to your location, our mobile advertising partners may use your location to
target advertisements to you. You may use the location settings on your device
to withdraw access to information about your location Other Uses We may use
Personal Data for which we have a legitimate interest, such as direct marketing,
individual or market research, anti-fraud protection, or any other purpose
disclosed to you at the time you provide Personal Data or with your consent.

Who Do We Share Personal Data With?

Generally, we disclose the information we collect to provide the Services, to
communicate with you, to advertise or promote our Services, to facilitate
changes to or transfers of our business, as required by law, or with your
consent. We may share Personal information in the following ways: With current
and future members of the McAfee family of companies for the purposes described
in this Notice; With service providers who perform services for us (see the list
of our sub-processors here for Enterprise Products; and where required under
applicable laws, available upon request for Consumer Products); If we believe
disclosure is necessary and appropriate to prevent physical, financial, or other
harm, injury, or loss, including to protect against fraud or credit risk; To
legal, governmental, or judicial authorities as instructed or required by those
authorities and applicable laws, or in relation to a legal activity, such as in
response to a subpoena or investigation of suspected illicit or illegal
activities, or where we believe in good faith that users may be engaged in
illicit or illegal activities, or where we are bound by contract or law to
enable a customer or business partner to comply with applicable laws; In
connection with, or during negotiations for, an acquisition, merger, asset sale,
or other similar business transfer that involves all or substantially all of our
assets or functions where Personal Data is transferred or shared as part of the
business assets (provided that such party agrees to use or disclose such
Personal Data consistent with this Notice or gains your consent for other uses
or disclosures); With your consent or at your direction, such as when you choose
to share information or publicly post content and reviews (for example, social
media posts); and With persons of your choosing and at your discretion, should
the product you are subscribed to allow that functionality. We may also share
aggregate data that does not identify you or any specific device with third
parties.

How Do We Protect Your Data?

We use administrative, organizational, technical, and physical safeguards to
protect the Personal Data we collect and process. Our security controls are
designed to maintain data confidentiality, integrity, and an appropriate level
of availability.

What Choices Do You Have About Your Personal Data?

McAfee Accounts If you register a McAfee Consumer Product, you can access and
correct the Personal Data in your profile at any time by visiting My Account or
contacting us as described below. If you have not registered a McAfee product
but one of our products is installed on your device, you may stop McAfee’s
collection of Personal data from your device by uninstalling that product. To
close your account and for other support questions, please visit the McAfee
Contact Us page and click on “Support” tab and then select your "Country".
Marketing Communications To stop receiving marketing communications, click on
the unsubscribe link in the email, or click here for Enterprise marketing or
here for Consumer marketing. If you choose to no longer receive marketing
information, McAfee may still communicate with you regarding transactional,
legal or administrative topics, such as security updates, product functionality,
and service requests. Individual Rights in Personal Data In accordance with
applicable law, you may have the right to: (i) request confirmation of whether
we are processing your Personal Data; (ii) obtain access to or a copy of your
Personal Data; (iii) receive a portable copy of your Personal Data, or ask us to
send that information to another organization (the “right of data portability”);
(iv) seek correction or amendment of inaccurate, untrue, incomplete, or
improperly processed Personal Data; (v) restrict our processing of your Personal
Data; (vi) object to our processing of your Personal Data; and (vii) request
erasure of Personal Data held about you by us, subject to certain exceptions
prescribed by law. If you would like to exercise any of these rights, please
visit our Individual Data Request Form available at
https://www.mcafee.com/enterprise/en-us/about/legal/gdpr-data-request.html or
contact us as set forth below. We will process such requests in accordance with
applicable laws. To protect your privacy, we may take steps to verify your
identity before fulfilling your request. For some requests and where permitted
by law, an administrative fee may be charged. We will advise you of any
applicable fee prior to performing your request. How Long Does McAfee Retain the
Personal Data it Collects? McAfee will keep your Personal Data for the minimum
period necessary for the purposes set out in this Notice, namely (i) for as long
as you are a registered subscriber or user of our products or (ii) for as long
as your Personal Data are necessary in connection with the lawful purposes set
out in this Notice, for which we have a valid legal basis or (iii) for as long
as is reasonably necessary for business purposes related to provision of the
Services, such as internal reporting and reconcil-iation purposes, warranties or
to provide you with feedback or information you might request. Where required by
law, we will delete your biometric data within three years of your last
interac-tion with the Services. In addition, if any relevant legal claims are
brought, we may continue to process your Personal Data for such additional
periods as are necessary in connection with that claim. Once the abovementioned
periods, each to the extent applicable, have concluded, we will either
permanently delete, destroy, or de-identify the relevant Personal Data so that
it can no longer reasonably be tied to you.

Children’s Privacy

Some of McAfee’s Services provide security features that parents may use to
monitor their child’s activity online, physical location, or use of a registered
device. These Services require parental consent, and we do not knowingly use the
Personal Data we collect from children’s devices for any purpose except to
deliver the Services. These products allow parents to delete their child’s
profile at any time. If you believe we have collected information from your
child in error or have questions or concerns about our practices relating to
children, please contact us as described be-low. If you are under the age of 18,
you must have your parent’s permission to access the Ser-vices. McAfee urges
parents to instruct their children never to give out their real names,
address-es, or phone numbers, without parental permission. If you learn that
your child has provided us with Personal Data without your consent, you may
alert us by contacting us as described below. If we learn that we have collected
any Personal Data from children under 13 (and in certain jurisdic-tions under
the age of 16), we will promptly take steps to delete such information and
terminate the child’s account. Data Transfers McAfee is headquartered in the
United States (see Contact Us for addresses), and we have operations, entities,
and service providers in the United States and throughout the world. As such, we
and our service providers may transfer your Personal Data to, or store or access
it in, jurisdictions that may not provide equivalent levels of data protection
as your home jurisdiction. We will take steps to ensure that your Personal Data
receives an adequate level of protection in the jurisdictions in which we
process it.

Residents of the European Economic Area

If you are in the European Economic (EEA), the following additional disclosures
apply. Data Controller Where you purchase one of McAfee’s consumer products,
McAfee Ireland Limited acts as the Controller of your Personal Data. Legal Basis
for Processing
When we process your Personal Data, we will only do so in the following
situations:
We need to use your Personal Data to perform our responsibilities under our
contract with you (e.g. processing payments for and providing the Services you
purchase or request).
We have a legitimate interest in processing your Personal Data. For example, we
have a legitimate interest in processing your Personal Data to provide, secure,
and improve our Services, in communicating with you about changes to our
Services, and in informing you about new services or products.
We have your consent to do so.
We need to process your Personal Data to comply with our legal obligations.
Data Transfers
We transfer Personal Data to countries outside of the EEA or Switzerland through
a series of intercompany agreements based on the Standard Contractual Clauses in
accordance with EU law and applicable EU regulations. Individual Rights Requests
and Withdraw Consent You may submit a request to exercise your rights in
Personal Data using the mechanisms explained under “What Choices Do You Have
About Your Personal Data?” above. If you initially consented to our processing
of your Personal Data, you may withdraw your consent using those mechanisms or
by contacting us using the contact information below. For Enterprise/Business
Customers Only Sometimes McAfee products and services are offered through a
third party such as an employer. In these instances, McAfee acts as a data
processor and only processes Personal Data in line with instructions received
from its customers. Any requests relating to the exercise of individual rights
in Personal Data processed as part of a service offered by a third party should
be made by an authorized individual using the Individual Data Request Form
available at
https://www.mcafee.com/enterprise/en-us/about/legal/gdpr-data-request.html. If
you require further information about the Personal Data processed by the McAfee
offered through a third party, please contact your account manager.

Links to other websites

Our Site and Services may contain links to other websites for your convenience
and information. These websites may be operated by companies not affiliated with
McAfee. Linked websites may have their own privacy policies or notices, which we
strongly suggest you review if you visit those websites. We are not responsible
for the content, privacy practices, or use of any websites that are not
affiliated with McAfee.

Contact Us

Click here to contact us regarding this Privacy Notice or other related Privacy
issues. You can also write to us as follows:

In the US by registered mail:
McAfee
Attn: Legal Department – Privacy Office
5000 Headquarters Drive
Plano TX 75024 USA
or call us at +1 (888) 847-8766
In the European Economic Area by registered post:
McAfee
Attn: Legal Department
2000 City Gate
Mahon
Cork
Ireland
T12 RRC9
or call us at +353 21 467 2000
In Japan by registered mail:
McAfee Co. Ltd.
Attn. Legal Department
Shibuya Mark City West,
Dougenzaka 1-12-1,
Shibuya-ku,
Tokyo, 150-0043 Japan