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FREE FEDERAL RETURN FOR EVERYONE
DISCOVER WHY OVER 9 MILLION PEOPLE CHOSE FREETAXUSA THIS YEAR
Start 2024 return
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State $14.99
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FEATURES CAROUSEL
1. IRS-APPROVED E-FILE PROVIDER
We've filed over 71 million tax returns with the IRS.
2. TOP-RATED SOFTWARE
Rated 4.8 out of 5 stars by our customers
(544,499 reviews)
3. GUARANTEED MAXIMUM REFUND
We'll help you get the biggest refund the fastest way possible,
guaranteed.
4. SIMPLE OR COMPLEX
No matter how your life changes, we've got you covered.
See supported forms
5. GUARANTEED 100% ACCURATE
We check for errors as you go. All calculations are guaranteed accurate.
See our guarantees
6. SAFE AND SECURE
Your information is private and secure on our site.
See security details
7. RETURNING USER ADVANTAGE
Free account roll-over and back-ups of completed tax returns are included.
8. FAST CUSTOMER SUPPORT
We answer your questions through email and the account message center.
9. W-2 IMPORT
We support free W-2 uploads, so you can autofill your information fast.
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SUPPORTED FORMS
ALL MAJOR TAX SITUATIONS ARE SUPPORTED FOR FREE
Filing jointly
Home ownership
Itemized deductions
Dependents
Investments
Self-Employed
Rental property
Education
FreeTaxUSA supports over 350 credits and deductions. Our free federal service
includes basic, premium, and self-employed tax forms.
SUPPORTED FEDERAL FORMS
* Types of income
Common income
* Wages and salaries (Form W-2)
* IRA and pension distributions (Form 1099-R)
* Interest and dividend income (Form 1099-INT and Form 1099-DIV)
* Unemployment compensation (Form 1099-G)
* Social security benefits (Form SSA-1099)
* Taxable state or local refunds (Form 1099-G)
* Capital gain distributions (Form 1099-DIV)
* Sales of stocks and mutual funds (Form 1099-B)
* Capital loss carryover
Business income
* Self-employment income (Form 1099-NEC, Form 1099-MISC, and Schedule C)
* Payment card and third-party network business sales (Form 1099-K)
* Partnership or S corporation income (Schedule K-1)
* Rental real estate income (Schedule E)
* Farm income (Schedule F)
* Farm rental income (Form 4835)
* Self-employment taxes (Schedule SE)
* Sale of business property (Form 4797)
Less common income
* Gambling income or losses (Form W-2G)
* Original Issue Discount income (Form 1099-OID)
* Estate and trust income (Schedule K-1)
* Seller-financed loan interest income
* Royalty income (Schedule E)
* Unreported tip income (Form 4137)
* Uncollected Social Security and Medicare Tax on Wages (Form 8919)
* Sale of home (Form 1099-S)
* Installment Sale (Form 6252)
* Cancellation of debt income (Form 1099-C or Form 1099-A)
* Tuition program distributions (Form 1099-Q)
* Long-Term Care Insurance Payments (1099-LTC)
* ABLE account distributions (Form 1099-QA)
* Child investment income (Form 8814)
* Undistributed Capital Gains (Form 2439)
* Contracts and Straddles (Form 6781)
* Clergy and church employee income
Other income
* Alimony received
* Alaska Permanent Fund dividends
* Household employee wages
* Taxable scholarships and grants
* Net Operating Loss carryover
* Jury duty fees
* Prizes and miscellaneous income
* Credits and deductions
Children and dependents
* Earned Income Credit (Schedule EIC)
* Child Tax Credit
* Additional Child Tax Credit (Schedule 8812)
* Credit for Other Dependents
* Child and Dependent Care Credit (Form 2441)
* Adoption Credit (Form 8839)
Education
* American Opportunity and Lifetime Learning Credits (Form 8863)
* Refundable American Opportunity Credit (Form 8863)
* Education expenses (Form 1098-T)
* Teacher (educator) expenses
* Student loan interest (Form 1098-E)
Home and real estate
* Home mortgage interest, points, and insurance (Form 1098)
* Real estate taxes (Schedule A)
* Mortgage Interest Credit (Form 8396)
Taxes
* Personal property taxes (Schedule A)
* State and local taxes (Schedule A)
* Sales tax (Schedule A)
* Excess Social Security Credit
* Prior Year Minimum Tax Credit (Form 8801)
Health
* Medical expenses (Schedule A)
* Deduction for health savings account (HSA) (Form 8889)
* Deduction for Archer medical savings account (MSA) (Form 8853)
* Premium Tax Credit (Form 8962)
Investment and retirement
* IRA deduction
* Investment expenses (Schedule A)
* Margin loan interest (Form 4952)
* Series EE or Series I U.S. savings bond interest exclusion (Form 8815)
* Retirement Savings Contribution Credit (Form 8880)
* Penalty paid on early withdrawal of savings
Business
* Qualified Business Income (QBI) Deduction (Form 8995 or 8995-A)
* Self-employed retirement contributions
* Depreciation expense (Form 4562)
* Home office deduction (Form 8829)
* General Business Credits (Form 3800)
Energy
* Home Energy Credits (Form 5695)
* Clean Vehicle Credits (Form 8936)
* Clean Vehicle Credit Amount (Form 8936 Schedule A)
* Credit for Federal Tax Paid on Fuels (Form 4136)
Other credits and deductions
* Alimony paid
* Donations to charities (Schedule A and Form 8283)
* Qualified Charitable Distributions (Form 1099-R)
* Employee business expenses (Form 2106)
* Gambling losses (Schedule A)
* Casualty losses (Form 4684)
* Jury duty repayments
* Military moving expenses (Form 3903)
* Elderly Credit (Schedule R)
* Investment Credit (Form 3468)
* Foreign Tax Credit (Form 1116)*
* Federal forms you receive
* Form W-2
* Form 1095-A
* Form 1095-B
* Form 1095-C
* Form 1098
* Form 1098-C
* Form 1098-E
* Form 1098-T
* Form 1099-A
* Form 1099-B
* Form 1099-C
* Form 1099-DIV
* Form 1099-G
* Form 1099-INT
* Form 1099-K
* Form 1099-LTC
* Form 1099-MISC
* Form 1099-NEC
* Form 1099-OID
* Form 1099-PATR
* Form 1099-Q
* Form 1099-QA
* Form 1099-R
* Form 1099-S
* Form 1099-SA
* Form 2439
* Form 5498-QA
* Form 5498-SA
* Form CSA-1099-R
* Form CSF-1099-R
* Form RRB-1099
* Form RRB-1099-R
* Form SSA-1099
* Form W-2G
* Mortgage Credit Certificate
* Schedule K-1 from Partnerships, S Corps, Estates and Trusts
* Federal forms we file
* Form 1040
* Form 1040-SR
* Form 1040-X
* Form 1040-ES
* Form 1040-V
* Schedule 8812
* Schedule 1
* Schedule 2
* Schedule 3
* Schedule A
* Schedule B
* Schedule C
* Schedule D
* Schedule E
* Schedule EIC
* Schedule F
* Schedule H
* Schedule LEP
* Schedule R
* Schedule SE
* Form 461
* Form 982
* Form 1116
* Form 1310
* Form 2106
* Form 2120
* Form 2210
* Form 2210-F
* Form 2441
* Form 3468
* Form 3800
* Form 3903
* Form 4136
* Form 4137
* Form 4562
* Form 4684
* Form 4797
* Form 4835
* Form 4852
* Form 4868
* Form 4952
* Form 5329
* Form 5405
* Form 5695
* Form 5884
* Form 6251
* Form 6252
* Form 6781
* Form 7206
* Form 8283
* Form 8379
* Form 8396
* Form 8453
* Form 8582
* Form 8582-CR
* Form 8606
* Form 8615
* Form 8801
* Form 8814
* Form 8815
* Form 8829
* Form 8839
* Form 8853
* Form 8862
* Form 8863
* Form 8867
* Form 8878
* Form 8879
* Form 8880
* Form 8888
* Form 8889
* Form 8911
* Form 8915F
* Form 8919
* Form 8936
* Form 8936 Schedule A
* Form 8938
* Form 8941
* Form 8948
* Form 8949
* Form 8959
* Form 8960
* Form 8962
* Form 8995
* Form 8995-A
* Form 8995-A Schedule A
* Form 8995-A Schedule C
* Form 8995-A Schedule D
* Form 9465
* Items not supported
* Foreign employment income (Form 2555)
* Nonresident alien returns (Form 1040NR)
* Customers or preparers living outside the United States when they file
their taxes
* At-risk limitations (Form 6198)
* Casualty or theft gain or loss for business and income producing property
Start Free Return
OUR GUARANTEES
MAXIMUM REFUND GUARANTEE
We guarantee your maximum refund! If you get a larger refund or smaller tax
liability with another online tax software, we'll refund your purchases. We'll
also give you a service code for a free amended tax return. 1
100% CALCULATION ACCURACY GUARANTEE
If you pay penalties or interest to the IRS or your state of residence because
of a calculation error, we'll pay you the penalties and interest. 2
ALWAYS FREE FEDERAL GUARANTEE
Your federal tax return and every supported federal form is 100% free. Whether
you file a complex or simple federal return, we guarantee your federal return is
always free.
Details
--------------------------------------------------------------------------------
1. Maximum Refund Guarantee: If your refund is larger or your tax liability is
smaller using a different tax filing method, we will refund any fees from using
our service and provide you a service code for a free amended tax return. The
refund (or liability) difference cannot be due to a difference in the data
supplied, credits or deductions claimed, or other variation in preparation.
Calculation errors in other methods and positions contrary to the law will not
qualify as valid proof for larger refund amounts.
2. Accuracy Guarantee: FreeTaxUSA cannot and does not assume any liability,
claim, or loss for any user generated errors, including but not limited to data
entry errors. However, FreeTaxUSA does offer an Accuracy Guarantee that the tax
formulas and calculations accessed via any of the Products and Services offered
on the Site are accurate and will produce results consistent with federal and
state standards for preparing and/or filing tax returns. In the event any of the
formulas and/or calculations utilized in any of the Products and Services
offered by FreeTaxUSA are incorrect, then FreeTaxUSA will reimburse you any
penalties and/or interest imposed by the Internal Revenue Service and/or your
state of residence to the extent that such are imposed as a result of any such
erroneous formulas and/or calculations. The Accuracy Guarantee is limited to
penalties and/or interests as stated in this section and to no other amount(s).
If you believe that an above described calculation or formula error has
occurred, you must notify FreeTaxUSA as soon as you are made aware of the
mistake (and in no event later than 45 days after the interest or penalty is
assessed) by mail at:
FreeTaxUSA - Accuracy Guarantee
1366 East 1120 South
Provo, UT 84606
FreeTaxUSA will then contact you to resolve the issue. In order to investigate
your issue, FreeTaxUSA requires supporting information such as a copy of the
IRS/state notice, evidence of payment of the specified penalty and/or interest,
etc.
SECURITY
PLAY IT SAFE WITH YOUR TAXES
We prioritize safety every step of the way with rigorous security to protect
your information.
DATA ENCRYPTION
All data is encrypted, so your information is protected as you enter and e-file
your taxes.
SECURE SUBMISSION
We've filed over 71 million returns and meet or exceed IRS security
requirements.
SERVER SECURITY
Our physical servers are kept under strict access control and 24/7 monitoring.
INFORMATION PRIVACY
The information from your tax return is always kept confidential between you and
the IRS.
Learn More
FREE FEDERAL FOR EVERYONE
ALL TAX SITUATIONS ARE INCLUDED.
INCLUDES
BASIC, ADVANCED, & PREMIUM
FEATURES
* Earned Income Credit
* Home ownership
* Investments
* Small businesses
$0 + $14.99 per state
INCLUDES
BASIC
FEATURES
* Beginner friendly
* Step-by-step guidance
* Max refund, fast
$0 + $14.99 per state
INCLUDES
ADVANCED
FEATURES
* Home ownership
* Max credits / deductions
* Earned Income Credit
$0 + $14.99 per state
INCLUDES
PREMIUM
FEATURES
* Rental income
* Investments
* Sale of home
$0 + $14.99 per state
INCLUDES
SELF-EMPLOYED
FEATURES
* Freelancers
* Small businesses
* Contractors
$0 + $14.99 per state
SUPPORTED FORMS
ALL MAJOR TAX SITUATIONS ARE SUPPORTED FOR FREE
Filing jointly
Home ownership
Itemized deductions
Dependents
Investments
Self-Employed
Rental property
Education
FreeTaxUSA supports over 350 credits and deductions. Our free federal service
includes basic, premium, and self-employed tax forms.
SUPPORTED FEDERAL FORMS
* Types of income
Common income
* Wages and salaries (Form W-2)
* IRA and pension distributions (Form 1099-R)
* Interest and dividend income (Form 1099-INT and Form 1099-DIV)
* Unemployment compensation (Form 1099-G)
* Social security benefits (Form SSA-1099)
* Taxable state or local refunds (Form 1099-G)
* Capital gain distributions (Form 1099-DIV)
* Sales of stocks and mutual funds (Form 1099-B)
* Capital loss carryover
Business income
* Self-employment income (Form 1099-NEC, Form 1099-MISC, and Schedule C)
* Payment card and third-party network business sales (Form 1099-K)
* Partnership or S corporation income (Schedule K-1)
* Rental real estate income (Schedule E)
* Farm income (Schedule F)
* Farm rental income (Form 4835)
* Self-employment taxes (Schedule SE)
* Sale of business property (Form 4797)
Less common income
* Gambling income or losses (Form W-2G)
* Original Issue Discount income (Form 1099-OID)
* Estate and trust income (Schedule K-1)
* Seller-financed loan interest income
* Royalty income (Schedule E)
* Unreported tip income (Form 4137)
* Uncollected Social Security and Medicare Tax on Wages (Form 8919)
* Sale of home (Form 1099-S)
* Installment Sale (Form 6252)
* Cancellation of debt income (Form 1099-C or Form 1099-A)
* Tuition program distributions (Form 1099-Q)
* Long-Term Care Insurance Payments (1099-LTC)
* ABLE account distributions (Form 1099-QA)
* Child investment income (Form 8814)
* Undistributed Capital Gains (Form 2439)
* Contracts and Straddles (Form 6781)
* Clergy and church employee income
Other income
* Alimony received
* Alaska Permanent Fund dividends
* Household employee wages
* Taxable scholarships and grants
* Net Operating Loss carryover
* Jury duty fees
* Prizes and miscellaneous income
* Credits and deductions
Children and dependents
* Earned Income Credit (Schedule EIC)
* Child Tax Credit
* Additional Child Tax Credit (Schedule 8812)
* Credit for Other Dependents
* Child and Dependent Care Credit (Form 2441)
* Adoption Credit (Form 8839)
Education
* American Opportunity and Lifetime Learning Credits (Form 8863)
* Refundable American Opportunity Credit (Form 8863)
* Education expenses (Form 1098-T)
* Teacher (educator) expenses
* Student loan interest (Form 1098-E)
Home and real estate
* Home mortgage interest, points, and insurance (Form 1098)
* Real estate taxes (Schedule A)
* Mortgage Interest Credit (Form 8396)
Taxes
* Personal property taxes (Schedule A)
* State and local taxes (Schedule A)
* Sales tax (Schedule A)
* Excess Social Security Credit
* Prior Year Minimum Tax Credit (Form 8801)
Health
* Medical expenses (Schedule A)
* Deduction for health savings account (HSA) (Form 8889)
* Deduction for Archer medical savings account (MSA) (Form 8853)
* Premium Tax Credit (Form 8962)
Investment and retirement
* IRA deduction
* Investment expenses (Schedule A)
* Margin loan interest (Form 4952)
* Series EE or Series I U.S. savings bond interest exclusion (Form 8815)
* Retirement Savings Contribution Credit (Form 8880)
* Penalty paid on early withdrawal of savings
Business
* Qualified Business Income (QBI) Deduction (Form 8995 or 8995-A)
* Self-employed retirement contributions
* Depreciation expense (Form 4562)
* Home office deduction (Form 8829)
* General Business Credits (Form 3800)
Energy
* Home Energy Credits (Form 5695)
* Clean Vehicle Credits (Form 8936)
* Clean Vehicle Credit Amount (Form 8936 Schedule A)
* Credit for Federal Tax Paid on Fuels (Form 4136)
Other credits and deductions
* Alimony paid
* Donations to charities (Schedule A and Form 8283)
* Qualified Charitable Distributions (Form 1099-R)
* Employee business expenses (Form 2106)
* Gambling losses (Schedule A)
* Casualty losses (Form 4684)
* Jury duty repayments
* Military moving expenses (Form 3903)
* Elderly Credit (Schedule R)
* Investment Credit (Form 3468)
* Foreign Tax Credit (Form 1116)*
* Federal forms you receive
* Form W-2
* Form 1095-A
* Form 1095-B
* Form 1095-C
* Form 1098
* Form 1098-C
* Form 1098-E
* Form 1098-T
* Form 1099-A
* Form 1099-B
* Form 1099-C
* Form 1099-DIV
* Form 1099-G
* Form 1099-INT
* Form 1099-K
* Form 1099-LTC
* Form 1099-MISC
* Form 1099-NEC
* Form 1099-OID
* Form 1099-PATR
* Form 1099-Q
* Form 1099-QA
* Form 1099-R
* Form 1099-S
* Form 1099-SA
* Form 2439
* Form 5498-QA
* Form 5498-SA
* Form CSA-1099-R
* Form CSF-1099-R
* Form RRB-1099
* Form RRB-1099-R
* Form SSA-1099
* Form W-2G
* Mortgage Credit Certificate
* Schedule K-1 from Partnerships, S Corps, Estates and Trusts
* Federal forms we file
* Form 1040
* Form 1040-SR
* Form 1040-X
* Form 1040-ES
* Form 1040-V
* Schedule 8812
* Schedule 1
* Schedule 2
* Schedule 3
* Schedule A
* Schedule B
* Schedule C
* Schedule D
* Schedule E
* Schedule EIC
* Schedule F
* Schedule H
* Schedule LEP
* Schedule R
* Schedule SE
* Form 461
* Form 982
* Form 1116
* Form 1310
* Form 2106
* Form 2120
* Form 2210
* Form 2210-F
* Form 2441
* Form 3468
* Form 3800
* Form 3903
* Form 4136
* Form 4137
* Form 4562
* Form 4684
* Form 4797
* Form 4835
* Form 4852
* Form 4868
* Form 4952
* Form 5329
* Form 5405
* Form 5695
* Form 5884
* Form 6251
* Form 6252
* Form 6781
* Form 7206
* Form 8283
* Form 8379
* Form 8396
* Form 8453
* Form 8582
* Form 8582-CR
* Form 8606
* Form 8615
* Form 8801
* Form 8814
* Form 8815
* Form 8829
* Form 8839
* Form 8853
* Form 8862
* Form 8863
* Form 8867
* Form 8878
* Form 8879
* Form 8880
* Form 8888
* Form 8889
* Form 8911
* Form 8915F
* Form 8919
* Form 8936
* Form 8936 Schedule A
* Form 8938
* Form 8941
* Form 8948
* Form 8949
* Form 8959
* Form 8960
* Form 8962
* Form 8995
* Form 8995-A
* Form 8995-A Schedule A
* Form 8995-A Schedule C
* Form 8995-A Schedule D
* Form 9465
* Items not supported
* Foreign employment income (Form 2555)
* Nonresident alien returns (Form 1040NR)
* Customers or preparers living outside the United States when they file
their taxes
* At-risk limitations (Form 6198)
* Casualty or theft gain or loss for business and income producing property
Start Free Return
PRICING
* Federal Tax Return$0.00
* E-File $0.00
* Customer Support $0.00
* Printable Tax Return $0.00
* Tax Extension $0.00
* State Tax Return $14.99
* Deluxe Edition $7.99
* Pro Support $39.99
All pricing and payment options
IF IT'S FREE, HOW DO YOU MAKE MONEY?
We make money from our state tax return and other optional services. You receive
excellent value for every dollar spent.
YOUR DATA IS SAFE
We do not, and will not, sell your personal information to third parties. See
how we keep your data safe.
PRICING AND SERVICES
FEDERAL TAX RETURNS $0
ALL TAX SITUATIONS ARE INCLUDED
Includes
BASIC FEATURES
* Beginner friendly
* Step-by-step guidance
* Max refund, fast
Includes
PREMIUM FEATURES
* Rental income
* Investments
* Home ownership
Includes
SELF-EMPLOYED FEATURES
* Freelancers
* Small businesses
* Contractors
TAX EXTENSIONS $0
Extend your filing deadline by filing Form 4868 for free.
File Extension
OPTIONAL ADD-ONS
Excellent value for every dollar spent
STATE RETURN
$14.99
Save time and avoid errors by filing your federal and state returns together.
* Prepare with a Few Clicks
* E-File and Direct Deposit Included
* State-Specific Deductions, Credits, and Forms
* Max Refund Guaranteed
AUDIT DEFENSE
$19.99
Audit Defense experts will communicate with the IRS on your behalf and provide
up to $1 million in services.
Start now with Audit Defense
* Personal audit defense team
* Lasting peace of mind
* IRS and state support
Start now with Audit Defense
BASIC SUPPORT $0
Get help from our experienced support agents via email or the in-app support
center.
DELUXE SUPPORT
$7.99
Live chat with our tax specialists, get unlimited amended returns, and jump to
the front of the line if you have questions.
Start now with Deluxe
* Priority Support
* Live Chat
* Unlimited Amended Returns
Start now with Deluxe
PRO SUPPORT
$39.99
File with help from a Pro. Get access to an expert for your tax questions.
Start now with Pro
* Personal Tax Advice
* Access to a Tax Pro
* Phone Support
Start now with Pro
UNLIMITED AMENDED RETURNS
$15.98
File 1040-X as many times as you need to fix your tax return. If you filed with
Deluxe or Pro Support, amended returns are free.
Start Amended Return
PRIOR YEAR AMENDED RETURNS $17.97
You can file an amended return for years 2023-2017.
PROFESSIONALLY PRINTED RETURN
$7.97
Get a printed copy of your tax return mailed to you.
Price includes shipping fees
PROFESSIONALLY BOUND RETURN
$15.97
Get a copy of your 2024 tax return bound and sent to you.
Price includes shipping fees
SELF-PRINTED RETURN $0
Download a free PDF copy of your tax return to print yourself.
TAX REFUND OPTIONS
Direct Deposit
Your tax refund is electronically deposited into your bank account.
Debit Card
Your tax refund is loaded on a prepaid debit card for your convenience.
Paper Check
The IRS will mail your tax refund to the address listed on your tax return.
PAYMENT OPTIONS
PAY WITH YOUR CARD
Checking out is fast and easy when using your credit or debit card.
$0
PAY WITH YOUR REFUND
Pay nothing upfront by having the cost of your order taken out of your federal
refund.
$24.99
WAYS TO PAY THE IRS
PAY WITH DIRECT DEBIT
Use your bank account information and routing number to pay your taxes due for
free.
$0
PAY WITH YOUR CARD
For a small fee, get the convenience of paying taxes with a credit or debit
card.
2.5% fee
PRIOR YEAR TAX RETURN
Federal $0
State $17.99
You can still file taxes from 2023-2017. Get 100% accuracy and your maximum
refund guaranteed.
See Prior Year Returns
Start Free Return
SAFE AND SECURE
Protecting your personal information is important to us. Read about how we keep
your data safe.
Safety and privacy
AUTO-FILL YOUR FORMS
IMPORT W-2S
Upload a PDF of your W-2. We'll fill in your info, you verify it, and then
you're ready to move on.
SWITCH OVER FAST
Pull over your info by uploading a prior year return from TurboTax, H&R Block,
or others. Switching is that easy.
EASIER EVERY YEAR
We carry over your info, so you don't have to re-enter it every year. Get your
return done faster, with no extra fees.
SUPPORTED IMPORTS
PICK UP WHERE YOU LEFT OFF
If you filed with TurboTax, H&R Block, TaxAct, TaxSlayer, CashApp, or OLT, you
can import last year's tax return in seconds.
1. Download Last Year's Return
2. Create a FreeTaxUSA Account
3. Import Your Old Return
We'll securely pre-fill your forms with your information from last year so it's
like you've filed with us for years.
FILE WITH CONFIDENCE
Get lightning-quick support, and all the amended tax returns you'll ever need
with Deluxe. Add Live screen share, Phone support, and access to experts with
Pro Support.
DELUXE SUPPORT
Only $7.99
* Live chat
* Priority support
* Unlimited amendments
Start with Deluxe
Learn more
PRO SUPPORT
Only $39.99
* Personal tax advice
* Phone support
* Live screen share
Start with Pro Support
Learn more
DELUXE GIVES YOU MORE
GET MORE ASSISTANCE AND PEACE OF MIND FOR ONLY $7.99.
PRIORITY SUPPORT
Chat directly with a tax specialist and jump to the front of the queue with
Priority Support.
LIVE CHAT
Live chat is available for Deluxe customers
January 2 - April 30
Monday - Saturday 9 AM to 11 PM Eastern (ET)
May 1 - December 31
Monday - Friday 9 AM to 9 PM Eastern (ET) (not available on holidays)
UNLIMITED AMENDED RETURNS
File amended returns at no extra cost.
ONLY $7.99
Start Deluxe
PRO SUPPORT DETAILS
UPGRADE FOR ONLY $39.99
PERSONAL TAX ADVICE
Do you have questions about your taxes? Need help reporting your small business
or investment income? Our Tax Pros are here to answer your tax questions.
ACCESS TO A TAX PRO
If you need help deciding how to file your taxes, or have a particularly
challenging return, we'll connect you with one of our tax experts. They can help
you file your federal & state taxes right the first time, and help you get the
refund you deserve.
LIVE SCREEN SHARE
Unable to locate something on your screen or need direction? Not a problem! With
your permission, our Tax Pros can view your FreeTaxUSA screens in real-time to
provide additional guidance and support. Live screen share is an efficient and
seamless way for us to help you file your return.
PHONE SUPPORT
Want to speak directly with an expert? With Pro Support, you can schedule a
phone call with one of our Tax Pros to talk through any questions you have.
* Tax Season Phone Hours January 2 - April 30
* Monday - Saturday 10 AM to 9 PM Eastern (ET)
* Off Season Phone Hours May 1 - December 31
* Monday - Friday 10 AM to 8 PM Eastern (ET) (not available on holidays)
Start With Pro Support
TOP-RATED SOFTWARE
We're rated 4.8 out of 5 stars by our customers. See why millions file with us
every year.
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OUR GUARANTEES
MAXIMUM REFUND
We guarantee you'll get your maximum refund using our service.
FREE FEDERAL
There are never any upgrades to file complex federal returns.
ACCURATE
All of our calculations are guaranteed accurate.
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OUR GUARANTEES
MAXIMUM REFUND GUARANTEE
We guarantee your maximum refund! If you get a larger refund or smaller tax
liability with another online tax software, we'll refund your purchases. We'll
also give you a service code for a free amended tax return. 1
100% CALCULATION ACCURACY GUARANTEE
If you pay penalties or interest to the IRS or your state of residence because
of a calculation error, we'll pay you the penalties and interest. 2
ALWAYS FREE FEDERAL GUARANTEE
Your federal tax return and every supported federal form is 100% free. Whether
you file a complex or simple federal return, we guarantee your federal return is
always free.
Details
--------------------------------------------------------------------------------
1. Maximum Refund Guarantee: If your refund is larger or your tax liability is
smaller using a different tax filing method, we will refund any fees from using
our service and provide you a service code for a free amended tax return. The
refund (or liability) difference cannot be due to a difference in the data
supplied, credits or deductions claimed, or other variation in preparation.
Calculation errors in other methods and positions contrary to the law will not
qualify as valid proof for larger refund amounts.
2. Accuracy Guarantee: FreeTaxUSA cannot and does not assume any liability,
claim, or loss for any user generated errors, including but not limited to data
entry errors. However, FreeTaxUSA does offer an Accuracy Guarantee that the tax
formulas and calculations accessed via any of the Products and Services offered
on the Site are accurate and will produce results consistent with federal and
state standards for preparing and/or filing tax returns. In the event any of the
formulas and/or calculations utilized in any of the Products and Services
offered by FreeTaxUSA are incorrect, then FreeTaxUSA will reimburse you any
penalties and/or interest imposed by the Internal Revenue Service and/or your
state of residence to the extent that such are imposed as a result of any such
erroneous formulas and/or calculations. The Accuracy Guarantee is limited to
penalties and/or interests as stated in this section and to no other amount(s).
If you believe that an above described calculation or formula error has
occurred, you must notify FreeTaxUSA as soon as you are made aware of the
mistake (and in no event later than 45 days after the interest or penalty is
assessed) by mail at:
FreeTaxUSA - Accuracy Guarantee
1366 East 1120 South
Provo, UT 84606
FreeTaxUSA will then contact you to resolve the issue. In order to investigate
your issue, FreeTaxUSA requires supporting information such as a copy of the
IRS/state notice, evidence of payment of the specified penalty and/or interest,
etc.
ALWAYS ACCURATE
ALL CALCULATIONS ARE GUARANTEED 100% ACCURATE.
INSTANT CHECK
We are checking for accuracy in real-time as you enter your tax information.
DOUBLE CHECK
When you complete a part of your taxes, we check for issues and let you know if
anything doesn't look right.
FINAL CHECK
Before you file with the IRS, we make sure one last time that your tax return is
correct, complete, and ready to file.
Learn more
ALWAYS ACCURATE
Answer some simple questions about your taxes and we'll handle the number
crunching and tax form preparation. Triple Check Accuracy helps you enter your
information correctly. We guarantee our calculations to be 100% accurate.
INSTANT CHECK
Our on-screen inspections check your information in real time. This ensures that
the required fields are filled out the right way. Instant Check makes sure your
address, filing status, asset types, and dependents are entered correctly. There
are two kinds of Instant Check audits: missing information and proper
formatting.
Information Audits
Are you filling out all necessary fields?
Formatting Audits
Are you using the right format when filling out the forms?
DOUBLE CHECK
After you finish a section, thousands of audits spring into action. We go over
each section, including common income and itemized deductions. Double Check
verifies all of your information to see if there's anything that needs to be
fixed. If we find anything, we'll give you a yellow or red alert.
Yellow Alert
Something seems unusual. Take another look to make sure that everything is spot
on.
Red Alert
Something has been entered incorrectly. Go ahead and fix the issue, then we'll
be ready to move to the next page.
FINAL CHECK
Ready to submit your taxes to the IRS? Final Check does an in-depth evaluation
of your entire tax return to make sure there are no errors or omissions. If
you've changed any information during the process or haven't resolved any
previous issues, we'll let you know. We'll check for things like duplicate
information, unanswered questions, or exceeded limits. Once Final Check is
complete, you'll be ready to file your taxes.
Accuracy Guarantee Details
FreeTaxUSA cannot and does not assume any liability, claim, or loss for any user
generated errors, including but not limited to data entry errors. However,
FreeTaxUSA does offer an Accuracy Guarantee that the tax formulas and
calculations accessed via any of the Products and Services offered on the Site
are accurate and will produce results consistent with federal and state
standards for preparing and/or filing tax returns. In the event any of the
formulas and/or calculations utilized in any of the Products and Services
offered by FreeTaxUSA are incorrect, then FreeTaxUSA will reimburse you any
penalties and/or interest imposed by the Internal Revenue Service and/or your
state of residence to the extent that such are imposed as a result of any such
erroneous formulas and/or calculations. The Accuracy Guarantee is limited to
penalties and/or interests as stated in this section and to no other amount(s).
If you believe that an above described calculation or formula error has
occurred, you must notify FreeTaxUSA as soon as you are made aware of the
mistake (and in no event later than 45 days after the interest or penalty is
assessed) by mail at:
* FreeTaxUSA - Accuracy Guarantee
* 1366 East 1120 South
* Provo, UT 84606
FreeTaxUSA will then contact you to resolve the issue. In order to investigate
your issue, FreeTaxUSA requires supporting information such as a copy of the
IRS/state notice, evidence of payment of the specified penalty and/or interest,
etc.
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