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 1. Products


NETSUITE COMMERCE

--------------------------------------------------------------------------------

Unify and oversee every aspect of the commerce experience, from online and
in-store transactions to accounting, order management and inventory control.


 * What is NetSuite Commerce?
 * Benefits
 * Features
 * Challenges
 * Implementation
 * Pricing
 * Resources

Enable seamless commerce experiences

--------------------------------------------------------------------------------


WHAT IS NETSUITE COMMERCE?

NetSuite commerce provides ecommerce and point-of-sale (POS) solutions that help
businesses move away from siloed online and in-store channels and seamlessly
connect all customer touchpoints. NetSuite’s cloud solution unifies business
operations and commerce applications to provide a single source of item,
inventory, customer and order data — so you can create seamless, cross-channel,
personalized shopping experiences.



--------------------------------------------------------------------------------


INNOVATIVE EXPERIENCES

Rapidly create unique, personalized and consistent B2B and B2C mobile, web and
in-store experiences that differentiate your brand and exceed customer
expectations.

--------------------------------------------------------------------------------


ULTIMATE BUSINESS AGILITY

Our cloud-based solution provides the flexibility and adaptability to grow your
business, reduce operational costs and increase efficiency — and we eliminate
the hassles of managing hardware and software.



--------------------------------------------------------------------------------


BUY, GET AND RETURN ANYWHERE

Meet customer expectations to buy, fulfill and return goods anywhere while
maximizing profitability. It’s easy when you have centralized order management
and a single view of inventory across all channels and the supply chain.

SuiteCommerce has given us a full ecommerce solution. It’s extremely intuitive
with our NetSuite interface and means we can access live information on
products, inventory levels and invoicing.

Sean Mason
Director, Mason Corporation


LEARN HOW ERP CAN STREAMLINE YOUR BUSINESS

Free Product Tour(opens in new tab)


NETSUITE COMMERCE BENEFITS

--------------------------------------------------------------------------------

 * Seamless Commerce. Connect every step of a multi-channel, multi-location
   business — from ecommerce, POS and order management to inventory, financials
   and support.
 * Transform the Store. A mobile point-of-sale solution unified with NetSuite
   equips sales associates with the tools and information to assist and engage
   shoppers.
 * Fulfill Orders Quickly. Manage orders from multiple channels — POS, web, call
   center, mobile, kiosk — all in one place.
 * Truly Know Your Customers. Get a unified cross-channel view of every customer
   to provide consistent and personalized service, build loyalty, deepen
   relationships and grow lifetime value.


NETSUITE COMMERCE FEATURES



NetSuite Commerce solutions unify multi-channel, multi-location businesses. We
deliver everything from ecommerce, POS and order management to inventory and
financials so you can focus on your customers.

 * Ecommerce
 * Point of Sale
 * Order Management
 * Inventory Management
 * CRM
 * Connectors


ECOMMERCE

SuiteCommerce supports both B2C and B2B ecommerce from a single platform.
Provide consumers with a B2C site that delivers the engaging and personalized
experiences they expect, while your B2B site offers a rich B2C-like experience
plus added functionality to support the unique requirements of business users.

Learn More




POINT OF SALE

SuiteCommerce InStore mobile POS provides retailers with traditional
point-of-sale transaction capabilities, such as cash and carry, returns and
exchanges, plus the ability to access complete inventory and customer
information so associates can more effectively engage shoppers, drive sales and
provide a satisfying experience.

Learn More




ORDER MANAGEMENT

Manage orders from multiple channels — in-store, web, call center, mobile, kiosk
— in one place. Delivering a “buy anywhere, fulfill anywhere” experience is easy
with real-time inventory visibility across all locations, including stores.
Process orders faster, gain more satisfied customers and lower operational
costs.

Learn More




INVENTORY MANAGEMENT

Optimize inventory via real-time visibility, companywide: warehouses, retail
stores, pop-up shops, drop shippers, 3PLs — anyplace you manage or stock
inventory. You’ll minimize overstocks, capture more sales and promote the most
profitable products to your customers.

Learn More




CRM

Bring siloed data sources into a single repository to get a complete view of the
customer across all channels and touchpoints. Capture all preferences,
interactions and transactions and create rich customer profiles that will help
you provide consistent service and support personalized marketing, merchandising
and targeted promotions across all channels.

Learn More




CONNECTORS

Sync inventory, order and fulfillment data in NetSuite with online marketplaces,
ecommerce storefronts, point of sale systems and third-party logistics (3PL)
provider using pre-built connectors.

Learn More




CHALLENGES NETSUITE COMMERCE SOLVES

--------------------------------------------------------------------------------

 * Fractured Shopping Experiences. Unify the online and in-store buying journeys
   via a single source of customer, order and inventory data.
 * Order Processing Delays. Centralize order management to deliver purchases
   quickly, efficiently and profitably while boosting customer satisfaction.
 * Inefficient Supplier Management. Connect global supply and distribution
   chains for real-time information sharing, better coordination and
   responsiveness and shortened time to market.
 * Multiple Sources of Data. Gain real-time visibility across your business by
   consolidating fragmented sources of customer, order and inventory data into a
   single repository.


FASTER TIME TO VALUE

--------------------------------------------------------------------------------

NetSuite has packaged the experience gained from tens of thousands of worldwide
deployments over two decades into a set of leading practices. These practices
pave a clear path to success and are proven to deliver rapid business value and
get you live on NetSuite in a predictable timeframe. Intelligent, stepped
implementations begin with sales and span the entire customer lifecycle, so
there’s continuity from sales to services to support.




HOW MUCH DOES NETSUITE COMMERCE COST?

Companies of every size, from pre-revenue startups to fast-growing businesses,
have made the move to NetSuite. Looking for a better way to run your business
but wondering about the cost?

Users subscribe to NetSuite for an annual license fee. Your license is made up
of three main components: core platform, optional modules and the number of
users. There is also a one-time implementation fee for initial setup. As your
business grows, you can easily activate new modules and add users — that’s the
beauty of cloud software.

NetSuite commerce solutions are available as add-on modules.

Contact NetSuite Now(opens in new tab)




RESOURCES


 * Data Sheets
 * Customer Stories
 * Product Demos
 * Webinars
 * Guides & Blogs
 * Essential Learning


DATA SHEETS

Access specifications, features and benefits of NetSuite.

 * NetSuite SuiteCommerce(opens in new tab)
 * NetSuite SuiteCommerce InStore(opens in new tab)
 * NetSuite Inventory Management(opens in new tab)
 * NetSuite Advanced Order Management(opens in new tab)
 * NetSuite CRM(opens in new tab)
 * NetSuite Connector(opens in new tab)


CUSTOMER STORIES

Spark ideas with success stories from NetSuite customers.

 * Regina Andrew Detroit Optimizes Buyer Experience with New Commerce Platform
 * NetSuite Helps Regional Toy Chain Automate Fulfillment, Purchasing and
   Accounting, Prepping It for Growth
 * University of Oregon Duck Store Takes Flight
 * NetSuite Gives Big Agnes the Scalability it Needs


PRODUCT DEMOS

See NetSuite Commerce in action.

 * NetSuite SuiteCommerce B2B
 * NetSuite SuiteCommerce B2C
 * NetSuite SuiteCommerce MyAccount - Merchants
 * NetSuite SuiteCommerce MyAccount - Customers


NETSUITE WEBINARS

View our on-demand webinars, which deliver insights from NetSuite and industry
experts.

 * Remove the Complexity from Your Ecommerce Operations(opens in new tab)
 * Connect NetSuite with Your Ecommerce, Logistics and POS Systems(opens in new
   tab)


GUIDES & BLOGS

Go deep into topics around NetSuite commerce.

 * Remove Complexity, Manual Effort with Unified Financials and Ecommerce (Blog)
 * SuiteCommerce MyAccount’s Online Self-Service Portal Delivers Convenience,
   Improved Customer Experience (Blog)
 * Why NetSuite Ecommerce to Complete Your Suite (Ebook)(opens in new tab)
 * How to Calculate the Real Cost of an Ecommerce Solution (Ebook)(opens in new
   tab)
 * Build the Foundation for Great Customer Experiences (Guide)(opens in new tab)


ESSENTIAL LEARNING

Discover best practices and learn more about NetSuite Commerce from beginner to
advanced levels.

 * What is Omnichannel? Benefits and Strategies (Article)
 * Customer Experience Explained: Strategies, Tips & Metrics (Article)
 * What is Order Processing? 5 Steps & 10 Tips to Improve (Article)
 * 5 Tips to Improve Ecommerce Customer Experience (Article)

--------------------------------------------------------------------------------

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