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TELOS
WE MAKE SOLUTIONS.

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Telos has worked for 4 years as a call center support provider with a vast array
of industries, ranging from retail to telecommunications and software solutions,
so it is best equipped to take your business to the next level.

TELECOMMUNICATIONS

Encompassing a huge market with many specializations; Premier BPO offers
Telemarketing, CRM, Cable, Call Center services, Applications, Billing, and much
more. We make engaging your customers easy and fast.

SOFTWARE SUPPORT

We have an in-house team of expert developers who can develop custom-built
software depending on your requirements. We use a precise methodology with which
we develop your software.

CONSULTANCY

We adopt a methodology behind training and development consultancy, which
initially determines the needs and the final requirements from the training, and
accordingly we will tailor a training solution from which we can deliver a
quality service.


WHAT WE OFFER IN
TELECOMMUNICATIONS


CUSTOMER SERVICE

Our inbound call center service can be tailored to meet your requirements, 24
hours a day, 7 days a week. With our in house training facilities, we ensure
that all agents are empowered to enhance the services you provide. The team at
Telos comprises of 80% being of a graduate level. With many of the agents having
lived in Europe and the USA, they have a thorough understanding of the diverse
cultures of these areas.


TELEMARKETING

We offer a variety of telemarketing solutions, which we can cater to our
client's specific needs. The scope of activity that we can provide.

Our agents are trained on a regular basis on customer service skills, outbound
etiquette, selling techniques and culture based activities


ADMINISTRATIVE SERVICES

Email / Communication Management

Transcription service

Data entry

List management

System Updating

Back office services

We offer these services from a generic model with the ability to develop towards
the clients specific needs.


CUSTOMER RELATIONSHIP MANAGEMENT

We offer an extensive range of CRM solutions based upon a generic platform. Our
in house experts have the experience to customize and deliver a tailor made
solution following a detailed consultation process to establish the client’s
specific brief.


WHAT WE OFFER IN
DEVELOPMENT SERVICES


WEB DEVELOPMENT

We specialise in native and cross-platform consumer apps, creating an
exceptional digital experience at every touchpoint. We have crafted applications
ranging from immersive AR experiences to complex social platforms and healthcare
solutions.


UI & UX

We combine product innovation with optimum usability. Through our iterative
design process and thorough prototyping, we create an engaging and human-centric
design that is scalable and a joy to use. Our team stays involved from the
discovery phase to the final milestones to ensure that no part of your vision is
lost in translation.


MOBILE DEVELOPMENT

We specialise in native and cross-platform consumer apps, creating an
exceptional digital experience at every touchpoint. We have crafted applications
ranging from immersive AR experiences to complex social platforms and healthcare
solutions.


GAME DEVELOPMENT

We specialise in game design, production and development of 2D and 3D games for
mobile and web platforms, providing end to end solutions including rapid
prototyping, polished execution of gameplay along updates and bug-fixing support
after launch. Our team have expert commands over popular game engines like
Unity, Unreal Engine, cocos2d and others.


QUALITY ASSURANCE

We help ensure premium product quality by offering a comprehensive QA process
that encompasses all stages of development. Our services consist of a
combination of automated and manual testing, making sure your product follows
up-to-date quality assurance standards.


OUR
CLIENTS

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We are proud to have globally recognized companies that confide in our services
as our business partners.

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ABOUT
US

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Telos was formed as a solution to an internal business need. The primary
objective for Telos was to provide a solution that encompassed the full suite of
BPO services. We have developed an experienced team, aiding in providing a
strong methodology behind BPO services offered. We provide quality BPO services
to organizations around the globe. The approach is simple, quality is at the
Center of all we do, whilst ensuring our customer benefits from cost efficiency.
We take care of your business processes, leaving you time to focus on your core
business activities.


CONTACT
US

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 * Telecomunnication
 * Development
 * About us
 * Contact us


PAKISTAN OFFICE

Suits No. 2-3 Amir Arcade,
Model Town Link Road,
Lahore, Pakistan

+92 321 8488574

info@telosolution.com