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Text Content

   
 * 
   
 * Request a Demo
 * Contact Us
   
 * 
   US 1-800-986-6810
   GB +44-(0)345-241-2339
   DE +49-681-379-850
   CH +41-41-790-91-92
   AU +61-2-8000-4020
   
 * ENDE
   
   
   
   
   

 * Platform
   
   THE CONVERSATION CLOUDTM
   
   The Smart Communications Conversation Cloud is the only cloud platform
   delivering personalized, omnichannel conversations across the entire customer
   experience.
   
   Explore the Platform
   Key Capabilities
   Collect, Communicate, Collaborate and Coordinate — are bolstered by our
   strength in Integrations and Intelligence — enabling enterprises to engage in
   SMARTER customer conversations built for today and tomorrow.
    * Collect
    * Communicate
    * Collaborate
    * Coordinate
    * Integration
    * Intelligence
   
   DELIVER SMARTER CONVERSATIONS IN THE CLOUD
   
   Explore how enterprises can leverage a cloud-based, CCM platform to optimize
   the end-to-end customer experience.
   
   Learn More
 * Products
   Products
   Learn more about our core products
    * SmartCOMM delivers personalized, interactive communications via every
      channel and at tremendous scale.
      SmartCOMM
      Confront communications obstacles with pure-SaaS CCM Software
       * Communications Compliance
         Uphold regulatory standards in communications across brands,
         jurisdictions, and languages
       * Consolidate CCM Systems
         Increase efficiency and decrease technical debt
       * Go Paperless
         Achieve sustainable and compliant digital adoption
       * Migrate CCM Systems
         Quick and pain-free CCM system migration
       * The Ultimate Guide to Customer Communications
         Explore CCM software, its capabilities, and more
       * Why SmartCOMM
         The most mature SaaS CCM solution globally
   
    * SmartIQ transforms traditional forms-based processes into intelligent,
      conversational user experiences.
      SmartIQ
      Designed to tackle your most pressing forms-related issues
       * Centralize Forms Management
         Centralized technology for de-centralized use
       * Reduce Forms Abandonment
         Improve completion rates of critical forms processes
       * The Ultimate Guide to Digital Forms
         A comprehensive guide to enterprise, digital forms software
       * SmartIQ Demo Zone
         Explore this library of real-world scenarios to see the capabilities of
         SmartIQ
       * Why SmartIQ
         The leader in digital interactions and forms automation
   
    * SmartDX simplifies trade and relationship documentation for all market
      participants, across all asset classes and product types.

 * Industries
   Industries
   Making customer conversations SMARTER when it matters most
    * Financial Services
      Engage in faster, frictionless financial Interactions.
      Financial Services
      Engage in faster, frictionless financial Interactions.
       * Digital Lending
         Digital lending and credit services solutions
       * Digital Wealth Management
         Wealth and financial asset management solutions
       * Investment Banking & Capital Markets
         Accelerate capital markets document workflow
   
    * Insurance
      Enable secure, scalable, business-driven policyholder engagement.
      Insurance
      Enable secure, scalable, business-driven policyholder engagement.
       * Digital P&C Claims
         P&C insurance claims solutions
       * Life & Annuity
         Life insurance software powered by the cloud
       * P&C Policy Administration
         Policy administration customer communications
   
    * Healthcare Payer
      Transform the healthcare experience with digital and interactive
      conversations.
      Healthcare Payer
      Transform the healthcare experience with digital and interactive
      conversations.
       * Healthcare Claims Management
         Streamline filing, adjudicating, and communicating about claims
       * Healthcare Payer Enrollment Solutions
         A pure cloud solution for healthcare enrollment
       * Medicare Star Ratings
         Member-focused solutions to boost Star Ratings
   
    * Healthcare Provider
      Accelerate omnichannel patient engagement with guided digital journeys.
    * Government
      Transform citizen experience with digital transformation.
    * Utility
      Redefine customer experience for energy and utilities customers.

 * Partners
 * Resources
   Resources
   Expert advice and tips to make your conversations SMARTER
    * Resource Center
    * Blog
    * Marketplace
    * Case Studies
    * News
    * Events
    * INNOVATE
    * Ultimate Guide to CCM
    * Customer Resources
    * Ultimate Guide to Forms
    * Professional Services
    * Building a Business Case
   
   5 TRENDS SHAPING CUSTOMER CONVERSATIONS IN 2024
   
   Download the report for insights on navigating the changing landscape of
   technology, behaviors, and expectations.
   
   Download Now
 * About Us
   About Us
   Learn more about our company, our leadership and how were growing the team!
    * Our Story
    * Leadership Team
    * Careers
    * Security & Trust
    * ESG Commitment

 * Request a Demo


Home

Platform

 * Conversation Cloud
 * Collect
 * Communicate
 * Collaborate
 * Coordinate
 * Integration
 * Intelligence


Products

 * SmartCOMM
   * Communications Compliance
   * Consolidate CCM Systems
   * Go Paperless
   * Migrate CCM Systems
   * The Ultimate Guide to Customer Communications
   * Why SmartCOMM
 * SmartIQ
   * Centralize Forms Management
   * Reduce Forms Abandonment
   * The Ultimate Guide to Digital Forms
   * SmartIQ Demo Zone
   * Why SmartIQ
 * SmartDX


Industries

 * Financial Services
   * Digital Lending
   * Digital Wealth Management
   * Investment Banking & Capital Markets
 * Insurance
   * Digital P&C Claims
   * Life & Annuity
   * P&C Policy Administration
 * Healthcare Payer
   * Healthcare Claims Management
   * Healthcare Payer Enrollment Solutions
   * Medicare Star Ratings
 * Healthcare Provider
 * Government
 * Utility


Partners

Resources

 * Resource Center
 * Blog
 * Marketplace
 * Case Studies
 * News
 * Events
 * INNOVATE
 * Ultimate Guide to CCM
 * Customer Resources
 * Ultimate Guide to Forms
 * Professional Services
 * Building a Business Case


About Us

 * Our Story
 * Leadership Team
 * Careers
 * Security & Trust
 * ESG Commitment


Request a Demo

Contact Us


1-800-986-6810
+44-(0)345-241-2339
+49-681-379-850
+41-41-790-91-92
+61-2-8000-4020



MODERN FORMS MANAGEMENT THAT SCALES

Manage forms processes across your business with one technology.

Request a Demo




THE GAME-CHANGING BENEFITS OF DIGITAL FORMS MANAGEMENT

Deciding to truly digitalize complex and disjointed forms processes is a simple
way for companies to streamline operations and reduce dependency on costly,
outdated software that is hard to maintain (and even harder to staff).

ELIMINATE IT DEPENDENCE

User-friendly design tools mean business users can build or update forms
processes in minutes—allowing lines of business to own their processes and
refocusing IT resources on strategic priorities.

REDUCE OPERATING COSTS

Eliminate the high cost of paper, postage, data entry and document management
associated with hundreds of lengthy, manual forms processes across the
organization.

STREAMLINE FORM MAINTENANCE

By centralizing content elements such as logos and regulatory language, changes
can be made quickly, one time, and applied across multiple projects—either in
real-time or after testing in a dedicated sandbox.

IMPROVE SPEED TO MARKET

A drag-and-drop design module, interactive workflow canvas, and pre-built
connectors mean fast implementation and the ability to get projects up and
running in days, not months or years.

“THE STREAMLINED WORKFLOW PROCESSES BEHIND THE APP HAVE HALVED THE NUMBER OF
MANUAL STEPS REQUIRED TO GENERATE, MODIFY AND PRESENT QUOTATIONS AND OPTIONS.
IT’S EFFECTIVELY CONSOLIDATED A WEEK’S WORTH OF WORK DOWN TO JUST A FEW DAYS.
THE QUALITY OF THE BROKERS’ REPORTS HAS IMPROVED SIGNIFICANTLY, AND THE DATA
THEY’VE COLLECTED IS FAR MORE CONSISTENT.”

– Jonathan Cook, Information Technology Manager, AON





MEET THE LEADING ENTERPRISE FORMS MANAGEMENT SOLUTION

SmartIQ is an enterprise forms management and forms automation solution that
empowers organizations to quickly and easily centralize complex data collection
processes using a single technology. Whether there are multiple lines of
business managing forms or a single Center of Excellence, SmartIQ is designed so
any business user can transform form processes into fast, secure, end-to-end
digital experiences.




A SINGLE SOLUTION BUILT FOR ENTERPRISE SCALABILITY



Forms management processes vary from company to company and even across
different lines of business within an enterprise. And each process comes with
its own set of operating costs. SmartIQ centralizes forms management processes
and curbs the costs caused by manual, outdated forms management programs.

@mention capabilities provide digital collaboration throughout a process

Stay updated on approvals, updates, and changes with status notifications.

Apply business rules to present relevant questions and avoid unnecessary data
capture

Digitally transfer and store data and documents in core systems for reuse and
audits

Replicate projects in users' preferred language with translation support.

Mobile-responsive technology auto-adapts forms for a seamless user experience.

Keep processes moving with approval workflows—no matter who's in or out of the
office.

Role-based authorization ensures only approved administrators can make changes
to projects

Get a Demo



RESOURCES TO HELP YOU GET STARTED

WHITE PAPER

FROM CHAOS TO CONTROL: 10 REASONS TO DIGITALIZE END-TO-END FORM PROCESSES

This Quick Reference Guide showcases the transformation from disjointed forms
processes to streamlined data intake and automated approvals with SmartIQ.

Read More >
REPORT

THE PERFORMANCE LEADER IN 2023 ARAGON RESEARCH GLOBE

Smart Communications is proud to have been named a Leader in the 2023 Aragon
Research Globe for Workflow and Content Automation

Download Report >
CASE STUDY

THE BANCORP BOOSTS LOAN VOLUMES BY 400% WITH SMART IQ

By digitalizing and automating the loan origination process, customers can now
apply for a loan within minutes.

Read Case Study >





EXPERIENCE THE POWER OF SMARTIQ FIRSTHAND.

Request a Demo
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Smart Communications Code of Conduct
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FOLLOW US ON


 * LinkedIn
 * Twitter



© 2024 Smart Communications. All rights reserved.


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