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PRIVACY POLICY




1. INTRODUCTION

This privacy notice provides you with details of how we collect and process your
personal data through your use of our sites www.oditeksolutions.com (all
language versions), including any information you may provide through these
sites when you request product information, sign up to our newsletter or take
part in a prize draw or competition.

By providing us with your data, you warrant to us that you are over 13 years of
age.

OdiTek Solutions is the data controller and we are responsible for your personal
data (referred to as “we”, “us” or “our” in this privacy notice).

Contact Details

OdiTek Solutions
1st & 2nd Floor
Plot No- 222/1020, Rasulgarh
Bhubaneswar- 751010
Odisha, INDIA
Phone- +91 674 6012788
info@oditeksolutions.com

It is very important that the information we hold about you is accurate and up
to date. Please let us know if at any time your personal information changes by
emailing us at info@oditeksolutions.com


2. WHAT DATA DO WE COLLECT ABOUT YOU

Personal data means any information capable of identifying an individual. It
does not include anonymized data.

We may process certain types of personal data about you as follows:

 * Identity Data may include your first name, maiden name, last name, username,
   marital status, title, and gender.
 * Contact Data may include your billing address, delivery address, email
   address and telephone numbers.
 * Transaction Data may include details about payments between us and other
   details of purchases made by you.
 * Technical Data may include your login data, internet protocol addresses,
   browser type and version, browser plug-in types and versions, time zone
   setting and location, operating system and platform and other technology on
   the devices you use to access this site.
 * Profile Data may include your username and password, purchases or orders,
   your interests, preferences, feedback and survey responses.
 * Usage Data may include information about how you use our website, products
   and services.
 * Marketing and Communications Data may include your preferences in receiving
   marketing communications from us and your communication preferences.

We may also process Aggregated Data from your personal data but this data does
not reveal your identity and as such in itself is not personal data. An example
of this is where we review your Usage Data to work out the percentage of website
users using a specific feature of our site. If we link the Aggregated Data with
your personal data so that you can be identified from it, then it is treated as
personal data.

Sensitive Data

We do not collect any Sensitive Data about you. Sensitive data refers to data
that includes details about your race or ethnicity, religious or philosophical
beliefs, sex life, sexual orientation, political opinions, trade union
membership, information about your health and genetic and biometric data. We do
not collect any information about criminal convictions and offenses.

Where we are required to collect personal data by law, or under the terms of the
contract between us and you do not provide us with that data when requested, we
may not be able to perform the contract (for example, to deliver goods or
services to you). If you don’t provide us with the requested data, we may have
to cancel a product or service you have ordered but if we do, we will notify you
at the time.


3. HOW WE COLLECT YOUR PERSONAL DATA

We collect data about you through a variety of different methods including:

 * Direct interactions: You may provide data by filling in forms on our site (or
   otherwise) or by communicating with us by post, phone, email or otherwise,
   including when you:
   * order our products or services;
   * register for our Customer Resource Center;
   * subscribe to our publications;
   * request resources or marketing be sent to you;
   * enter a competition, prize draw, promotion or survey; or
   * give us feedback.
 * Automated technologies or interactions: As you use our site, we may
   automatically collect Technical Data about your equipment, browsing actions
   and usage patterns. We collect this data by using cookies, server logs and
   similar technologies. We may also receive Technical Data about you if you
   visit other websites that use our cookies. Please see our cookie policy at
   https://www.oditeksolutions.com/cookies for further details.

 * Third parties or publicly available sources: We may receive personal data
   about you from various third parties and public sources as set out below:
   * analytics providers such as Google;
   * advertising networks;
   * distributors that resell our products.


4. HOW WE USE YOUR PERSONAL DATA

We will only use your personal data when legally permitted. The most common uses
of your personal data are:

 * Where we need to perform the contract between us.
 * Where it is necessary for our legitimate interests (or those of a third
   party) and your interests and fundamental rights do not override those
   interests.
 * Where we need to comply with a legal or regulatory obligation.

Generally, we do not rely on consent as a legal ground for processing your
personal data, other than in relation to sending marketing communications to you
via email. You have the right to withdraw consent to marketing at any time by
emailing us at info@oditeksolutions.com or by updating your email marketing
preferences via the link in the email.

Purposes for processing your personal data

Set out below is a description of the ways we intend to use your personal data
and the legal grounds on which we will process such data. We have also explained
what our legitimate interests are where relevant.

We may process your personal data for more than one lawful ground, depending on
the specific purpose for which we are using your data. Please email us at
info@oditeksolutions.com if you need details about the specific legal ground we
are relying on to process your personal data where more than one ground has been
set out in the table below.

Purpose/Activity

Type of data

Lawful basis for processing

To register you as a new customer

(a) Identity

(b) Contact

Performance of a contract with you

To process and deliver your order including:

(a) Manage payments, fees and charges

(b) Collect and recover money owed to us

 

(a) Identity

(b) Contact

(c) Financial

(d) Transaction

(e) Marketing and Communications

(a) Performance of a contract with you

(b) Necessary for our legitimate interests to recover debts owed to us

To manage our relationship with you which will include:

(a) Notifying you about changes to our terms or privacy policy

(b) Asking you to leave a review or take a survey

(a) Identity

(b) Contact

(c) Profile

(d) Marketing and Communications

(a) Performance of a contract with you

(b) Necessary to comply with a legal obligation

(c) Necessary for our legitimate interests to keep our records updated and to
study how customers use our products/services

To enable you to partake in a prize draw, competition or complete a survey

(a) Identity

(b) Contact

(c) Profile

(d) Usage

(e) Marketing and Communications

(a) Performance of a contract with you

(b) Necessary for our legitimate interests to study how customers use our
products/services, to develop them and grow our business

To administer and protect our business and our site (including troubleshooting,
data analysis, testing, system maintenance, support, reporting and hosting of
data)

(a) Identity

(b) Contact

(c) Technical

(a) Necessary for our legitimate interests for running our business, provision
of administration and IT services, network security, to prevent fraud and in the
context of a business reorganization or group restructuring exercise

(b) Necessary to comply with a legal obligation

To deliver relevant content and advertisements to you and measure and understand
the effectiveness of our advertising

(a) Identity

(b) Contact

(c) Profile

(d) Usage

(e) Marketing and Communications

(f) Technical

Necessary for our legitimate interests to study how customers use our
products/services, to develop them, to grow our business and to inform our
marketing strategy

To use data analytics to improve our website, products/services, marketing,
customer relationships and experiences

(a) Technical

(b) Usage

Necessary for our legitimate interests to define types of customers for our
products and services, to keep our site updated and relevant, to develop our
business and to inform our marketing strategy

To make suggestions and recommendations to you about goods or services that may
be of interest to you

(a) Identity

(b) Contact

(c) Technical

(d) Usage

(e) Profile

Necessary for our legitimate interests to develop our products/services and grow
our business

Marketing communications

You will receive marketing communications from us if you have:

 1. requested information from us or purchased goods or services from us; or
 2. if you provided us with your details and ticked the box at the point of
    entry of your details for us to send you marketing communications; and
 3. in each case, you have not opted out of receiving that marketing.

You can ask us to stop sending you marketing messages at any time by emailing us
at info@oditeksolutions.com or by updating your email marketing preferences via
the link in the email.

When you opt out of receiving our marketing communications, this will not apply
to personal data provided to us as a result of a product/service purchase,
warranty registration, product/service experience or other transactions.

Change of purpose

We will only use your personal data for the purposes for which we collected it,
unless we reasonably consider that we need to use it for another reason and that
reason is compatible with the original purpose. If you wish to find out more
about how the processing for the new purpose is compatible with the original
purpose, please email us at info@oditeksolutions.com.

If we need to use your personal data for a purpose unrelated to the purpose for
which we collected the data, we will notify you and we will explain the legal
ground of processing.

We may process your personal data without your knowledge or consent where this
is required or permitted by law.


5. DISCLOSURES OF YOUR PERSONAL DATA

We may have to share your personal data with the parties set out below for the
purposes set out in the table in paragraph 4 above:

 * Service providers who provide IT and system administration services.
 * Professional advisers including lawyers, bankers, auditors and insurers who
   provide consultancy, banking, legal, insurance and accounting services.
 * Third parties to whom we sell, transfer, or merge parts of our business or
   our assets.

We require all third parties to whom we transfer your data to respect the
security of your personal data and to treat it in accordance with the law. We
only allow such third parties to process your personal data for specified
purposes and in accordance with our instructions.


6. DATA SECURITY

We have put in place appropriate security measures to prevent your personal data
from being accidentally lost, used or accessed in an unauthorized way, altered
or disclosed. In addition, we limit access to your personal data to those
employees, agents, contractors and other third parties who have a business need
to know such data. They will only process your personal data on our instructions
and they are subject to a duty of confidentiality.

We have put in place procedures to deal with any suspected personal data breach
and will notify you and any applicable regulator of a breach where we are
legally required to do so.


7. DATA RETENTION

We will only retain your personal data for as long as necessary to fulfill the
purposes we collected it for, including for the purposes of satisfying any
legal, accounting, or reporting requirements.

To determine the appropriate retention period for personal data, we consider the
amount, nature, and sensitivity of the personal data, the potential risk of harm
from unauthorized use or disclosure of your personal data, the purposes for
which we process your personal data and whether we can achieve those purposes
through other means, and the applicable legal requirements.

By law we have to keep basic information about our customers (including Contact,
Identity, Financial and Transaction Data) for tax purposes for a specified
period after they cease being customers.

In some circumstances you can ask us to delete your data: see below for further
information.

In some circumstances we may anonymize your personal data (so that it can no
longer be associated with you) for research or statistical purposes in which
case we may use this information indefinitely without further notice to you.


8. YOUR LEGAL RIGHTS

Under certain circumstances, you have rights under data protection laws in
relation to your personal data. These include the right to:

 * Request access to your personal data.
 * Request correction of your personal data.
 * Request erasure of your personal data.
 * Object to processing of your personal data.
 * Request restriction of processing your personal data.
 * Request transfer of your personal data.
 * Right to withdraw consent.

If you wish to exercise, any of the rights set out above, please email it to us
at info@oditeksolutions.com

You will not have to pay a fee to access your personal data (or to exercise any
of the other rights). However, we may charge a reasonable fee if your request is
clearly unfounded, repetitive or excessive. Alternatively, we may refuse to
comply with your request in these circumstances.

We may need to request specific information from you to help us confirm your
identity and ensure your right to access your personal data (or to exercise any
of your other rights). This is a security measure to ensure that personal data
is not disclosed to any person who has no right to receive it. We may also
contact you to ask you for further information in relation to your request to
speed up our response.

We try to respond to all legitimate requests within one month. Occasionally it
may take us longer than a month if your request is particularly complex or you
have made a number of requests. In this case, we will notify you and keep you
updated.


9. THIRD-PARTY LINKS

This website may include links to third-party websites, plug-ins and
applications. Clicking on those links or enabling those connections may allow
third parties to collect or share data about you. We do not control these
third-party websites and are not responsible for their privacy statements. When
you leave our website, we encourage you to read the privacy notice of every
website you visit.


10. COOKIES

You can set your browser to refuse all or some browser cookies, or to alert you
when websites set or access cookies. If you disable or refuse cookies, please
note that some parts of this website may become inaccessible or not function
properly. For more information about the cookies we use, please see
https://www.oditeksolutions.com/cookies.




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   2nd & 3rd Floor
   Plot No-222/1020
   Near Hotel Urmi, Rasulgarh
   Bhubaneswar -751010
   Odisha, INDIA

   
 * hr@oditeksolutions.com
 * info@oditeksolutions.com

   
 * +91 8763277165


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