support.killingfloor2.com Open in urlscan Pro
172.67.144.133  Public Scan

Form analysis
2 forms found in the DOM

Name: search — GET https://support.killingfloor2.com/en/search

<form name="search" action="https://support.killingfloor2.com/en/search" method="get">
  <input type="search" name="query" placeholder="Search">
</form>

Name: search — GET https://support.killingfloor2.com/en/search

<form name="search" action="https://support.killingfloor2.com/en/search" method="get">
  <input type="search" name="query" placeholder="Search">
</form>

Text Content

Login

 * Home
 * Login
 * Register

How can we help you today?



SUPPORT PORTAL

Support Portal  »  Home

--------------------------------------------------------------------------------

SUBMIT TICKET

Use this form to submit a support ticket to our highly trained staff.

TRACK A TICKET

Not Registered? Use your email address and ticket number to track the status of
your ticket.

ANNOUNCEMENTS

View the latest Support announcements.

 * DIGITAL DELUXE ITEMS NOT AVAILABLE IN GAME (EGS PLAYERS)
   
   
   
   * 07/05/2022 1:37 PM
   * * KF 2 Announcements
   * * DLC
     * EGS
     * Epic

 * 3/1/2021 - SERVERS + WEEKLIES
   
   
   
   * 03/01/2021 2:43 PM
   * * KF 2 Announcements

 * VOICE CHAT TROUBLESHOOTING
   
   Are you experiencing issues with hearing others or others not hearing you on
   the voice chat service?
   
   * 02/26/2021 2:33 PM
   * * KF 2 Announcements

 * EGS - KNOWN ISSUES UPDATED JULY 12
   
   We are currently aware of a few issues affecting players on the Epic Games
   Storefront.
   
   * 07/10/2020 3:04 PM
   * * KF 2 Announcements
   * * EGS

 * EPIC ONLINE SERVICES
   
   We’re happy to announce that Killing Floor 2 will be coming soon to the Epic
   Games Store.
   
   * 07/09/2020 1:59 PM
   * * KF 2 Announcements

View All »

FORUMS

Team up with our community!

PC KNOWLEDGEBASE

Browse the Steam/PC knowledgebase to find answers to commonly asked questions.

 * KILLINGFLOOR2 CRASH - GAME .EXE HAS STOPPED WORKING OR HANG ON LAUNCH
   
   The most common cause of this is corrupt files in the user directory or
   missing prerequisite files.
   
   * 02/06/2018 5:27 PM
   * * Crashes And Lockups

 * GAME LOCKS UP AT SERVER BROWSER / NO SERVERS DISPLAYED / FAILED TO JOIN
   SERVER / CONNECTION TO HOST LOST
   
   
   
   * 02/14/2018 2:45 PM
   * * Matchmaking

 * PERKS FAIL TO PROGRESS, RESET TO ZERO ( 0 ) OR REVERT TO AN EARLIER STATE
   
   If your perks have appeared to reset to 0 completely, it is likely that your
   game client is having trouble reaching the Steam backend where your stats are
   saved.
   
   * 02/07/2018 11:55 AM
   * * Gameplay And Perks
   * * 0
     * perks
     * reset
     * zero

 * EGS - LINK STEAM ACCOUNT
   
   Be sure to link your existing accounts!
   
   * 07/17/2020 12:31 PM
   * * Epic Games Launcher
   * * EGS
     * Friends
     * Steam

 * ITEM OR INVENTORY IS MISSING - PURCHASED AND EARNED
   
   
   
   * 02/14/2018 11:35 AM
   * * ZedConomy And Store

View All »

PLAYSTATION 4 KNOWLEDGEBASE

Browse the PlayStation 4 knowledgebase to find answers to commonly asked
questions.

 * PERKS FAIL TO PROGRESS, RESET TO ZERO ( 0 ) OR REVERT TO AN EARLIER STATE
   
   
   
   * 02/07/2018 11:59 AM
   * * Gameplay and Perks

 * INVENTORY DOES NOT LOAD
   
   If your inventory is having problems loading this usually indicates that your
   console is having trouble reaching the inventory backend service.
   
   * 02/14/2018 11:30 AM
   * * ZedConomy And Store

 * CLEAR CACHE AND DELETING GAME DATA ON PLAYSTATION 4
   
   A players cache can become corrupted overtime on the PlayStation 4 system
   which can lead to graphical corruptions and crashes in game. Many cases of
   this can be resolved by clearing the cache of the PS4 system.
   
   * 02/14/2018 11:18 AM
   * * Error Codes and Game Freezing

 * NOT RECEIVING ITEM OR REWARD DROPS CONSOLE
   
   
   
   * 02/14/2018 11:29 AM
   * * ZedConomy And Store

 * REBUILD PS4 DATABASE
   
   Rebuilding your PS4 database can sometimes fix issues that seem to be
   occurring for no reason.
   
   * 02/14/2018 11:18 AM
   * * Error Codes and Game Freezing

View All »

XBOXONE KNOWLEDGEBASE

Browse the XBoxOne knowledgebase to find answers to commonly asked questions.

 * INVENTORY DOES NOT LOAD
   
   If your inventory is having problems loading this usually indicates that your
   console is having trouble reaching the inventory backend service.
   
   * 02/14/2018 11:30 AM
   * * ZedConomy and Store

 * KILLING FLOOR 2 PERKS FAIL TO PROGRESS AND ACHIEVEMENTS DO NOT UNLOCK
   
   
   
   * 02/27/2018 9:46 AM
   * * Gameplay and Perks

 * NO GAMES FOUND - MATCHMAKING FAILURE
   
   If you are experiencing this message, please try widening your filter to
   other options or using the start new match option.
   
   * 02/14/2018 11:26 AM
   * * Matchmaking

 * CRASH LAUNCHING INTO OR FROM MAIN MENU
   
   
   
   * 07/12/2018 9:49 AM
   * * Error Codes and Game Freezing

View All »
© Killing Floor 2
  English