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Text Content

FLEXCLOUD

The most trusted and flexible partner and supplier for all cloud-based telephony
solutions.

Contact Us


FLEXCLOUD

The most trusted and flexible partner and supplier for all cloud-based telephony
solutions.

Contact Us


FLEXCLOUD

The most trusted and flexible partner and supplier for all cloud-based telephony
solutions.

Contact Us


FLEXCLOUD

The most trusted and flexible partner and supplier for all cloud-based telephony
solutions.

Contact Us


FLEXCLOUD

The most trusted and flexible partner and supplier for all cloud-based telephony
solutions.

Contact Us
‹›


We combine your telephony with a full suite of collaboration features like IP
Phone integration, Softphone, Messaging, Conferencing, CRM access, Faxing, File
transfer and much more


OUR SOLUTIONS


PUT OUR SOLUTIONS TO WORK FOR YOU

We’ve spent years cultivating relationships with Tier 1 carriers, IT and
software development companies across Australia to develop our voice network and
state of the art products to deliver carrier-grade quality and reliability.


QUALITY OF SERVICE

We follow latest industry standards to provide code of highest quality of
service for all of customers.


INCREASE BUSINESS EFFICIENCY, REDUCE TELCO COSTS

Cost of line rental will fall and you can consolidate your voice services into a
single broadband connection, depending on your requirements and the number of
employees who will be using the service simultaneously.


GROW YOUR CAPACITY INSTANTLY

System that will grow with you, add as many extensions as you need or reduce
them when you need to.


SECURITY & COMPLIANCE

Our fully automated attack protection system work with LIVE SIP traffic,
constantly monitoring SIP packets being received which blocks attacks more
efficiently than most other solutions.


NBN COMPATIBLE

Isolated to ISDN shutdown , our system is 100% nbn compatible.


APPLICATIONS

Effective and affordable applications for all areas of call management, call
reporting, call and contact centre, call recording, application integration CTI,
hotels and hospitality.


ADVANCED SIMPLICITY

You focus on your customers and we’ll handle the complex world of business
communications.


ENTERPRISE GRADE

Inbuilt redundancy , disaster recovery and business continuity features


HIGH DEFINITION

At least twice the sound as compared to a typical voice phone call delivered on
a landline through the world's analogue circuit-switched phone network.


REDUNDANT NETWORK

The network infrastructure is fully redundant to guarantee operation continuity
in the event of an issue with a 99.999% up-time.


UNIFIED COMMUNICATION, FREEDOM TO WORK ANYWHERE

While on the move – take your office with you and seamlessly transfer from your
handset to your mobile device.


COLLABORATION

Successfully collaborate with your staff including IP Phone integration,
Softphone, Messaging, Conferencing, CRM access, Faxing, File transfer and much
more.


QUALITY OF SERVICE

We follow latest industry standards to provide code of highest quality of
service for all of customers.


INCREASE BUSINESS EFFICIENCY, REDUCE TELCO COSTS

Cost of line rental will fall and you can consolidate your voice services into a
single broadband connection, depending on your requirements and the number of
employees who will be using the service simultaneously.


GROW YOUR CAPACITY INSTANTLY

System that will grow with you, add as many extensions as you need or reduce
them when you need to.


SECURITY & COMPLIANCE

Our fully automated attack protection system work with LIVE SIP traffic,
constantly monitoring SIP packets being received which blocks attacks more
efficiently than most other solutions.


NBN COMPATIBLE

Isolated to ISDN shutdown , our system is 100% nbn compatible.


APPLICATIONS

Effective and affordable applications for all areas of call management, call
reporting, call and contact centre, call recording, application integration CTI,
hotels and hospitality.


ADVANCED SIMPLICITY

You focus on your customers and we’ll handle the complex world of business
communications.


ENTERPRISE GRADE

Inbuilt redundancy , disaster recovery and business continuity features


HIGH DEFINITION

At least twice the sound as compared to a typical voice phone call delivered on
a landline through the world's analogue circuit-switched phone network.


REDUNDANT NETWORK

The network infrastructure is fully redundant to guarantee operation continuity
in the event of an issue with a 99.999% up-time.


UNIFIED COMMUNICATION, FREEDOM TO WORK ANYWHERE

While on the move – take your office with you and seamlessly transfer from your
handset to your mobile device.


COLLABORATION

Successfully collaborate with your staff including IP Phone integration,
Softphone, Messaging, Conferencing, CRM access, Faxing, File transfer and much
more.





FLEXCLOUD FEATURES


FLEXCLOUD HOSTED TELEPHONE SYSTEM DELIVERS EXCITING BENEFITS TO BUSINESSES RIGHT
FROM THE START


 * AUTO ATTENDANT
   
   


 * EFAX
   
   


 * VOICEMAIL TO EMAIL
   
   


 * TIME BASED CALLING
   
   


 * CALL QUALITY ASSURANCE
   
   


 * IVR
   
   


 * CALL QUEUES & RING GROUPS
   
   


 * CUSTOMISED MUSIC ON HOLD
   
   


 * CONFERENCE CALLING
   
   


 * CRM INTEGRATION
   
   

an automated receptionist that answers the phone and provides a personalised
message to callers.

Missed calls are lost opportunities for small business. Our Voicemail to email
services makes it convenient to receive and manage your voicemail through your
assigned email.

Simply record, retrieve and review all your important phone calls at anytime,
anywhere you are.

Allow your representatives to effectively deal with each incoming call without
losing other callers to busy signals or unanswered phones.

You can do conference calling by simply creating conference bridges.

Receive and send all your faxes as email.

You can manage your business hours and after hours for different distributed
offices in different multiple location.

An automated telephony system technology that interacts with the callers,
gathers the required information and routes the calls to the appropriate
recipient.

Being on hold doesn't have to be boring! We script, voice and produce amazing on
hold messages for businesses in every industry.

Cheap call costs are just one benefit, but an important one at that. There is
significant total cost of ownership savings including startup, monthly and
annual costs, as well as upgrade costs. Couple that, with our ongoing support
and you have a recipe for success.




FLEXCLOUD HOSTED TELEPHONE SYSTEM

Gives you access to over 80 standard, high-value features that can be used with
your office telephone system.


OUR DIFFERENCE


WHY FLEXCLOUD


WE DO NOT KEEP YOU WAITING


WE DO NOT KEEP YOU WAITING

Your account manager is your single point of contact that is always available to
you when you need immediate attention, even when out of the office.


LOCAL SUPPORT


LOCAL SUPPORT

Friendly and fully trained On-shore Customer Service Team


INDUSTRY BASED SOLUTION


INDUSTRY BASED SOLUTION

We don't fit our clients to specific products, we guide you through a
consultative process and find out what really drives your business.


EXPERTISE


EXPERTISE

With more than 20 years of Experience in Telecommunications and IT industry , we
have the best and honest solution to improve your business.


LEADING EDGE


LEADING EDGE

Technology is changing almost daily, we ensure we are at the forefront of
innovation and equipped to provide you with the best technology to suit your
needs.


WE DO NOT KEEP YOU WAITING


WE DO NOT KEEP YOU WAITING

Your account manager is your single point of contact that is always available to
you when you need immediate attention, even when out of the office.


LOCAL SUPPORT


LOCAL SUPPORT

Friendly and fully trained On-shore Customer Service Team


INDUSTRY BASED SOLUTION


INDUSTRY BASED SOLUTION

We don't fit our clients to specific products, we guide you through a
consultative process and find out what really drives your business.


EXPERTISE


EXPERTISE

With more than 20 years of Experience in Telecommunications and IT industry , we
have the best and honest solution to improve your business.


LEADING EDGE


LEADING EDGE

Technology is changing almost daily, we ensure we are at the forefront of
innovation and equipped to provide you with the best technology to suit your
needs.


WE DO NOT KEEP YOU WAITING


WE DO NOT KEEP YOU WAITING

Your account manager is your single point of contact that is always available to
you when you need immediate attention, even when out of the office.





OUR PROCESS


GETTING STARTED WITH FLEXCLOUD

01


CONSULTATION

Our ICT specialists are experts when it comes to understanding your business
requirements and finding out what will help your business succeed.
02


DEPLOYMENT & PROJECT MANAGEMENT

Equipment is configured and installed professionally. We work with you and your
team to ensure a seamless transition to FlexCloud.
03


PROVISIONING AND PORTING

The Provisioning and Porting processes are quite complex and require care and a
measured to ensure minimal impact to your business. FlexCloud excel in this
area, so rest assured you are in good hands.
04


TRAINING

Our personalised training is undertaken both remotely and on-site to ensure you
are armed with the knowledge required to communicate effectively and fully
utilise all the tools FlexCloud equip you with.
05


ON GOING SUPPORT

Ongoing support is the key to any successful relationship. Our supportive and
passionate on shore team will be a call away and ready to help whenever needed.


GET IN TOUCH

1300 656 110

info@flexcloud.com.au

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 * 
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BOOK YOUR FREE CONSULTATION WITH AN EXPERT




MELBOURNE

Level 27, Rialto South Tower, 525 Collins Street Melbourne VIC, 3000 Australia

Get directions


FOOTSCRAY

Unit 42, 131 Hyde Street Footscray 3011

Get directions
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