Submitted URL: http://ithelp.terradygital.com/helpdesk/tickets/11151
Effective URL: https://ithelp.terradygital.com/support/login
Submission: On June 22 via api from US — Scanned from DE

Summary

This website contacted 5 IPs in 2 countries across 6 domains to perform 17 HTTP transactions. The main IP is 3.215.227.156, located in Ashburn, United States and belongs to AMAZON-AES, US. The main domain is ithelp.terradygital.com.
TLS certificate: Issued by R3 on May 15th 2024. Valid for: 3 months.
This is the only time ithelp.terradygital.com was scanned on urlscan.io!

urlscan.io Verdict: No classification

Domain & IP information

IP Address AS Autonomous System
3 13 3.215.227.156 14618 (AMAZON-AES)
1 1 3.223.221.37 14618 (AMAZON-AES)
1 1 52.73.240.25 14618 (AMAZON-AES)
1 2a00:1450:400... 15169 (GOOGLE)
3 2a00:1450:400... 15169 (GOOGLE)
3 52.216.217.176 16509 (AMAZON-02)
17 5
Apex Domain
Subdomains
Transfer
13 terradygital.com
ithelp.terradygital.com
1 MB
3 amazonaws.com
s3.amazonaws.com
5 KB
3 gstatic.com
fonts.gstatic.com
44 KB
1 googleapis.com
fonts.googleapis.com — Cisco Umbrella Rank: 83
1 KB
1 freshdesk.com
terradygital.freshdesk.com
4 KB
1 myfreshworks.com
terradygital.myfreshworks.com
870 B
17 6
Domain Requested by
13 ithelp.terradygital.com 3 redirects ithelp.terradygital.com
3 s3.amazonaws.com ithelp.terradygital.com
3 fonts.gstatic.com fonts.googleapis.com
1 fonts.googleapis.com ithelp.terradygital.com
1 terradygital.freshdesk.com 1 redirects
1 terradygital.myfreshworks.com 1 redirects
17 6

This site contains links to these domains. Also see Links.

Domain
terradygital.myfreshworks.com
www.freshworks.com
Subject Issuer Validity Valid
ithelp.terradygital.com
R3
2024-05-15 -
2024-08-13
3 months crt.sh
upload.video.google.com
WR2
2024-06-03 -
2024-08-26
3 months crt.sh
*.gstatic.com
WR2
2024-06-03 -
2024-08-26
3 months crt.sh
s3.amazonaws.com
Amazon RSA 2048 M01
2024-05-25 -
2025-05-02
a year crt.sh

This page contains 1 frames:

Primary Page: https://ithelp.terradygital.com/support/login
Frame ID: F4B2217A5D1DD00F9CC3323D5ED8B932
Requests: 18 HTTP requests in this frame

Screenshot

Page Title

Sign into : ITHelp Portal

Page URL History Show full URLs

  1. http://ithelp.terradygital.com/helpdesk/tickets/11151 HTTP 307
    https://ithelp.terradygital.com/helpdesk/tickets/11151 HTTP 302
    https://ithelp.terradygital.com/support/login HTTP 302
    https://terradygital.myfreshworks.com/oauth/authorize?client_id=451979510707337272&redirect_uri=https%3A%2F%2Fterr... HTTP 302
    https://terradygital.freshdesk.com/freshid/authorize_callback?hd=ithelp.terradygital.com&error=login_required&e... HTTP 302
    https://ithelp.terradygital.com/freshid/authorize_callback?hd=ithelp.terradygital.com&error=login_required&e... HTTP 302
    https://ithelp.terradygital.com/support/login Page URL

Detected technologies

Overall confidence: 100%
Detected patterns
  • <link[^>]* href=[^>]+fonts\.(?:googleapis|google)\.com

Page Statistics

17
Requests

100 %
HTTPS

33 %
IPv6

6
Domains

6
Subdomains

5
IPs

2
Countries

1417 kB
Transfer

2383 kB
Size

4
Cookies

Page URL History

This captures the URL locations of the websites, including HTTP redirects and client-side redirects via JavaScript or Meta fields.

  1. http://ithelp.terradygital.com/helpdesk/tickets/11151 HTTP 307
    https://ithelp.terradygital.com/helpdesk/tickets/11151 HTTP 302
    https://ithelp.terradygital.com/support/login HTTP 302
    https://terradygital.myfreshworks.com/oauth/authorize?client_id=451979510707337272&redirect_uri=https%3A%2F%2Fterradygital.freshdesk.com%2Ffreshid%2Fauthorize_callback%3Fhd%3Dithelp.terradygital.com&response_type=code&hd=terradygital.freshdesk.com HTTP 302
    https://terradygital.freshdesk.com/freshid/authorize_callback?hd=ithelp.terradygital.com&error=login_required&error_description=user_login_is_required HTTP 302
    https://ithelp.terradygital.com/freshid/authorize_callback?hd=ithelp.terradygital.com&error=login_required&error_description=user_login_is_required HTTP 302
    https://ithelp.terradygital.com/support/login Page URL

Redirected requests

There were HTTP redirect chains for the following requests:

17 HTTP transactions

Resource
Path
Size
x-fer
Type
MIME-Type
Primary Request login
ithelp.terradygital.com/support/
Redirect Chain
  • http://ithelp.terradygital.com/helpdesk/tickets/11151
  • https://ithelp.terradygital.com/helpdesk/tickets/11151
  • https://ithelp.terradygital.com/support/login
  • https://terradygital.myfreshworks.com/oauth/authorize?client_id=451979510707337272&redirect_uri=https%3A%2F%2Fterradygital.freshdesk.com%2Ffreshid%2Fauthorize_callback%3Fhd%3Dithelp.terradygital.co...
  • https://terradygital.freshdesk.com/freshid/authorize_callback?hd=ithelp.terradygital.com&error=login_required&error_description=user_login_is_required
  • https://ithelp.terradygital.com/freshid/authorize_callback?hd=ithelp.terradygital.com&error=login_required&error_description=user_login_is_required
  • https://ithelp.terradygital.com/support/login
15 KB
6 KB
Document
General
Full URL
https://ithelp.terradygital.com/support/login
Protocol
H2
Security
TLS 1.2, ECDHE_RSA, AES_128_GCM
Server
3.215.227.156 Ashburn, United States, ASN14618 (AMAZON-AES, US),
Reverse DNS
ec2-3-215-227-156.compute-1.amazonaws.com
Software
fwe /
Resource Hash
9615c9657e7b3fe1d39a4a30c9999d631278beeecb6b0f4864586c6b81f98eff
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User-Agent
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Response headers

cache-control
max-age=0, private, must-revalidate
content-encoding
gzip
content-type
text/html; charset=utf-8
date
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etag
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server
fwe
status
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strict-transport-security
max-age=31536000; includeSubDomains
x-content-type-options
nosniff
x-envoy-upstream-service-time
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x-frame-options
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x-ratelimit-remaining
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x-ratelimit-reset
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x-trace-id
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date
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expires
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pragma
no-cache
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server
fwe
status
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strict-transport-security
max-age=31536000; includeSubDomains
x-content-type-options
nosniff
x-envoy-upstream-service-time
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x-frame-options
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theme.css
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1 MB
117 KB
Stylesheet
General
Full URL
https://ithelp.terradygital.com/assets/cdn/portal/styles/theme.css
Requested by
Host: ithelp.terradygital.com
URL: https://ithelp.terradygital.com/support/login
Protocol
H2
Security
TLS 1.2, ECDHE_RSA, AES_128_GCM
Server
3.215.227.156 Ashburn, United States, ASN14618 (AMAZON-AES, US),
Reverse DNS
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Software
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Resource Hash
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Request headers

sec-ch-ua
"Google Chrome";v="126", "Not:A-Brand";v="8", "Chromium";v="126"
Referer
https://ithelp.terradygital.com/support/login
Accept-Language
de-DE,de;q=0.9;q=0.9
sec-ch-ua-mobile
?0
User-Agent
Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/126.0.0.0 Safari/537.36
sec-ch-ua-platform
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Response headers

date
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date
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129 KB
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General
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Requested by
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Response headers

date
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User-Agent
Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/126.0.0.0 Safari/537.36
sec-ch-ua-platform
"Win32"

Response headers

Date
Sat, 22 Jun 2024 04:00:38 GMT
x-amz-version-id
XuzPOPPXb83j6vfn3RpYPaj0bVRdP8jV
Last-Modified
Tue, 21 Mar 2023 21:55:04 GMT
Server
AmazonS3
x-amz-request-id
5G1PG9Q668TR4Z30
ETag
"c78fe518a6b48462c949ff79f72a5f0c"
x-amz-server-side-encryption
AES256
Content-Type
image/png
x-amz-replication-status
COMPLETED
Accept-Ranges
bytes
Content-Length
1270
x-amz-id-2
GQzuZztv5tmKXsPXdWtOC83OqBXZoO3yE2fn3gd0OztorHWKhOvtmd5Zh6U+cffA2b/6WiXkb8g=

Verdicts & Comments Add Verdict or Comment

17 JavaScript Global Variables

These are the non-standard "global" variables defined on the window object. These can be helpful in identifying possible client-side frameworks and code.

undefined| event object| fence object| sharedStorage object| webpackJsonp object| regeneratorRuntime object| I18n object| EventManager object| store function| jQuery object| jQBrowser number| uidEvent object| lazySizes object| dateFns object| fdeskPortal function| LiveStamp string| csrfToken object| marketplaceInstance

4 Cookies

Domain/Path Name / Value
ithelp.terradygital.com/ Name: _x_w
Value: 44_2
terradygital.myfreshworks.com/ Name: XSRF-TOKEN
Value: 32f3b4c3-780a-418b-aa01-8d58162a5240.A/JlkIkqXZ6RIVn/79Egk/TfJe7rInCdT2lrFgw5lfQ=
terradygital.freshdesk.com/ Name: _x_w
Value: 44_2
ithelp.terradygital.com/ Name: _helpkit_session
Value: BAh7CUkiD3Nlc3Npb25faWQGOgZFVEkiJWU2NTczZTJkMzEzNDRkNDJlYWNiYTRjZGE4YTBjMWE0BjsAVEkiDnJldHVybl90bwY7AEZJIhwvaGVscGRlc2svdGlja2V0cy8xMTE1MQY7AEZJIgpmbGFzaAY7AFR7B0kiDGRpc2NhcmQGOwBUWwBJIgxmbGFzaGVzBjsAVHsGSSILbm90aWNlBjsARjBJIhBfY3NyZl90b2tlbgY7AEZJIjE4eTdhcmx3Ung4dUgxRU5HSHlvZVVsdmk5SStETHpud3puejUyZWEvWHYwPQY7AEY%3D--bc4b42619207280eef7518da0c54fc8f0537f403

1 Console Messages

Source Level URL
Text
recommendation verbose URL: https://ithelp.terradygital.com/support/login
Message:
[DOM] Input elements should have autocomplete attributes (suggested: "current-password"): (More info: https://goo.gl/9p2vKq) %o

Security Headers

This page lists any security headers set by the main page. If you want to understand what these mean and how to use them, head on over to this page

Header Value
Strict-Transport-Security max-age=31536000; includeSubDomains
X-Content-Type-Options nosniff
X-Frame-Options DENY
X-Xss-Protection 1; mode=block

Indicators

This is a term in the security industry to describe indicators such as IPs, Domains, Hashes, etc. This does not imply that any of these indicate malicious activity.

fonts.googleapis.com
fonts.gstatic.com
ithelp.terradygital.com
s3.amazonaws.com
terradygital.freshdesk.com
terradygital.myfreshworks.com
2a00:1450:4001:800::200a
2a00:1450:4001:80b::2003
3.215.227.156
3.223.221.37
52.216.217.176
52.73.240.25
0774bb03bd2dff7facab0280e32a9e15ab9afa79bac829ff71ae64ea352a3490
0d0a6262c545e8bbc895116e5afb22579c468d7abb77e378f377d6fed57c1dce
1e157d75ecfcbd194d72a0a70bcf015914bad9ea8f57b9c01257aea22cfd74e4
297a80944c2745061f046fc80d4c0f266e7638e59e40478d639482791b49b5f6
4c0d7f378dc0df84761262addcd772fca6993a5ee00c9f246c7dee19f31d3981
6366c6d793187d59eede3997c055dfa4b9f018203474f1a198803d88a885536e
643baaa832d0a2dea3d776ceb75489662c96acebc42a58b24f4d71551349199b
7b348b30ea1fe43857e68fc462c29e5c6e63c97666af75135c4396a272e54762
81fc22895a122de860dc9a981be69a26153af96d63d286985c5dc5cccacfa697
9615c9657e7b3fe1d39a4a30c9999d631278beeecb6b0f4864586c6b81f98eff
aef7f0e4ae049d2f9fbbe16b374eb3506fb409599eeb89382b181f1bca456fe7
b10e9278b9c7e187dfaf2e364f47332b3cda8c9b7652af7446ed012aed5624cb
b2eb90d9140420da514d77e5ca4e4bc2d40f3c8ecc243d74ad3cab3f4724eedd
ca57b79a870bbf54700730858603a70d79743779c1b059922ec401bfddc5adc9
d7ad62c8b50a14c9edacf0b75d1d86905acf622e39dad085474d2cc10cec2384
ea3bd86b4293264cfdfd678613bb4c733c40621a05745c7322ed3e4f5c9b4ebe
ff9c9e76bf1c0962a156c4fa66deb94260163a595b0e1f0ee4d1ec90ba5babb7