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Forethought is creating our first-ever benchmark survey about the impact of AI
in CX and we need your help! Here's your chance at $500.

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Hi There,

 

Headphones, cameras, TVs, oh my!

 

5 minutes for a $500 Amazon gift card has never sounded so exciting 😎



As an expert in your field, you’re invited to have your voice heard by
participating in our AI in CX Benchmark Survey, which will result in the
first-ever AI in CX Benchmark Report.

 

What makes this report so special? We’re glad you asked!


Forethought is doing something that hasn’t yet been done. There is some CX
research out there dabbling in AI, but none is as thorough as what we aim to
accomplish! With your help, we want to spotlight things like:

 * The correlation between AI adoption and CX metrics, department resourcing,
   and process impact
   
   
 * Best practices on selecting and training AI models for CX use cases
   
   
 * The work teams are doing with AI to create next-level customer and employee
   experiences
   
   
 * Trends, solutions, patterns, and everything that's creating the most success

What if my team isn’t currently using an AI solution?



We want to hear from you, too! This report will tell the full story, whether you
use AI or not. If you’ve been on the fence about adding generative AI to your CX
program, this survey will help you understand what's possible and give insider
how-to tips.



Complete our 5-minute survey, and you’ll be entered to win one of four $500
Amazon gift cards. Respondents will also have first access to our final report. 

Take the 5-minute Survey

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