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   * MY BENEFITS
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EMPLOYEE HEALTHCARE RESOURCES

WHOLE FOODS MARKET HEALTH INSURANCE PLAN: THE WHOLE HEALTH PLAN


MY BENEFITS

Find out more information on benefits and
coverage.

VIEW YOUR OPTIONS


FIND A DOCTOR

Find primary care physicians, specialists, or facilities in your network.

SEARCH NOW


HOW TO USE MY BENEFITS

Get information about your benefits, helpful contacts, cost and more!

LEARN MORE


ABOUT THE WHOLE HEALTH PLAN



Your health insurance is called the Whole Health Plan. The Whole Health Plan is
administered and managed by WebTPA. Gain access to claims, deductible balances,
request a replacement ID or get your questions answered by a WebTPA
representative.

 * Access claims, deductibles or out-of-pocket balances
 * Ask a question about billing or help finding a doctor
 * Or call 1-844-380-4554 to speak with a customer services representative


PREFERRED NETWORK



The Preferred Network is a curated network of recognized local providers,
clinics, and hospitals that have partnered with Whole Foods Market to offer
services at an even greater benefit through Employers Health Network (EHN),
administered by WebTPA.

 * Search for an in-network provider
 * Or call 1-844-380-4554 to speak with a customer service representative

Within the Preferred Network, we offer a deeper benefit for primary care
services with our Whole Health Primary Care Network.  For more information
regarding this benefit, please visit our WH Primary Care Network page. Any
members with further questions, please reach out directly to a Health Resource
Coordinator (HRC) through WebTPA: 1-844-380-4554.

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EXPANDED NETWORK



The Expanded Network is a national network of providers, clinics and hospitals
through Aetna Signature Administrators to receive care at the standard benefit
level, administered by WebTPA.

 * Search for an Expanded Network Provider
 * Or call 1-844-380-4554 to speak with a customer service representative


PRIME THERAPEUTICS



Prime Therapeutics manages the Whole Health Plan’s prescription benefits.
Team Members enrolled in the Whole Health Plan automatically receive in-network
prescription drug coverage through Prime Therapeutics.

Expanded prescription drug benefits are available to Team Members who are
established patients of a Whole Health Primary Care Provider for their primary
care. Members are considered established if their prescription is written by a
Whole Health Primary Care Provider.

 * Search for an in-network pharmacy
 * Access Prime Therapeutics Patient Portal for information on coverage, access
   the medication search tool or find claims and benefits balances.
 * Or call 877-278-5206 to speak with a customer services representative.






CORE OF CARE



The Whole Health Plan has included key care partners to support the most common
care you may need outside of your primary care services. These partners can
support the treatment plan that you have made with your primary care provider
(PCP) or give you extra help when needed. Our Health Resource Coordinators are a
part of our Whole Health Care Team. This team is a part of our Core of Care and
can help you access any of these partners if you need assistance or to answer
any questions you may have regarding the Core of Care. These offerings are at
little to no cost to our members. 
 
To reach out to a Concierge Health Resource Coordinator, please call
1-844-380-4554 or by using the Contact Us button below.  For further information
on our partners, see next section.
 
If you are experiencing an emergency, please dial 911.


VIRTUAL URGENT CARE

Getting sick is always a hassle. When you need care fast or after hours, talk to
a board certified MDLIVE doctor in minutes, 24/7 (YES! that includes weekends
and holidays!).

 * Get the MDLIVE Mobile App (download on the App Store for Apple, Google Play
   for Android)
 * Text “WHP” to 635483 to meet Sophie, your personal assistant, to create an
   account
 * Call 800-335-4836 to create an account

CREATE AN ACCOUNT


BEHAVIORAL HEALTH

Mental healthcare for all life’s moments. Whole Health Plan members have access
to Headspace Health / Ginger, a benefit to support emotional and mental health.
Services offered: confidential mental healthcare through one-on-one coaching via
text-based chats, video-based therapy and psychiatry, and hundreds of
meditations and exercises for stress, focus, sleep, and movement – all from the
privacy of your smartphone.

Whole Foods Market provides confidential mental healthcare and work-life
resources to you and all your dependents ages 13+ through Headspace health at no
cost. Therapy and psychiatry services are covered up to seven sessions per
person, per issue, per year. Additional sessions are covered at an in-network
rate with the Whole Health Plan.

Have any questions? Visit help.headspace.com.

To sign up please visit tmap.wholefoods.com to get started. Always confidential.


CONCIERGE HEALTH RESOURCE COORDINATION

The Whole Foods Concierge Team is a group of dedicated Health Resource
Coordinators and Registered Nurses who advocate for you. This team serves as
your concierge contact that can help you understand the Whole Health Plan and
optimize the use and navigation of Whole Health Plan resources. This team can
work with your PCP, and specialists, to help coordinate care, assist with
referrals and finding providers, schedule appointments, and support you through
unexpected injuries, illnesses, and chronic conditions. They’re there to help
you access preventive health check-ups and support your journey to get and stay
well. The Whole Health Concierge Team is only a call away! This is a free
service to all team members on the Whole Health Pan.

You can reach them at 844-380-4554.


MUSCULOSKELETAL

The Whole Health Plan is partnering with Hinge Health to provide services at no
cost to you to help you conquer back and joint pain, recover from injuries,
prepare for surgery, and stay healthy and pain-free. Their programs pair
wearable sensor-guided exercise therapy with a clinical care team that includes
Physical Therapists, Health Coaches, and Physicians.

Download the mobile app and visit Hinge for more information.






NOT FINDING WHAT YOU ARE LOOKING FOR?

CONTACT US



QUESTIONS? 844-380-4554

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 * Contact Us
 * Summary of Benefits and Coverage – HSA
 * Summary of Benefits and Coverage – PWA

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