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Effective URL: https://www.talkdesk.com/resources/reports/gartner-bundle/?utm_source=email&utm_medium=email&utm_campaign=EM-2023-03-30-G...
Submission: On April 04 via manual from US — Scanned from DE
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See how Talkdesk end-to-end contact center solutions provide a better experience. Request a demo PRODUCTS SOLUTIONS CUSTOMERS SUPPORT RESOURCES ABOUT -------------------------------------------------------------------------------- PRICING language: EN EnglishEspañolEspañol (América Latina)DeutschFrançaisItalianoPortuguêsPortuguês (Brasil) INTERACTIVE DEMOCUSTOMIZED DEMOPRICING Report TALKDESK NAMED A GARTNER® MAGIC QUADRANT LEADER AND PEER RECOGNIZED AS A CUSTOMERS' CHOICE IN GARTNER PEER INSIGHTS™ ‘VOICE OF THE CUSTOMER’ FOR CCAAS REPORTS. PLEASE WAIT WHILE WE VALIDATE YOUR PRIVACY SETTINGS. Talkdesk was recognized with a Customers’ Choice distinction, as it meets or exceeds both the market average Overall Experience and the market average User Interest and Adoption in the 2023 Gartner® Peer Insights™ ‘Voice of the Customer’ for Contact Center as a Service (CcaaS). * Additionally, Talkdesk was named a Leader in the 2022 Gartner® Magic Quadrant™ for CCaaS for the 4th consecutive year. * We think It’s important to partner with a CCaaS leader that can help you build an exceptional customer experience. * Download these 2 reports to learn more about why Talkdesk was acknowledged. Gartner, Magic Quadrant for Contact Center as a Service, Drew Kraus, Steve Blood, Pri Rathnayake, Pankil Sheth, 22 August 2022. *This report was known as Magic Quadrant for Contact Center as a Service, North America in 2019. Gartner, Voice of the Customer for Contact Center as a Service, Peer Contributors, 30 January 2023. GARTNER is a registered trademark and service mark, and MAGIC QUADRANT, the GARTNER PEER INSIGHTS CUSTOMERS’ CHOICE badge and PEER INSIGHTS are trademarks and service marks, of Gartner, Inc. and/or its affiliates in the U.S. and internationally and are used herein with permission. All rights reserved. Gartner Peer Insights content consists of the opinions of individual end users based on their own experiences with the vendors listed on the platform, should not be construed as statements of fact, nor do they represent the views of Gartner or its affiliates. Gartner does not endorse any vendor, product or service depicted in its research publications, and does not advise technology users to select only those vendors with the highest ratings or other designation. Gartner research publications consist of the opinions of Gartner’s research organization and should not be construed as statements of fact. Gartner disclaims all warranties, expressed or implied, with respect to this research, including any warranties of merchantability or fitness for a particular purpose. YOU MIGHT ALSO BE INTERESTED IN: Report THE PROMISE (AND PITFALLS) OF SELF-SERVICE AUTOMATION IN CUSTOMER SERVICE read more Report BUILDING LOYALTY IN INSURANCE THROUGH ELEVATED CUSTOMER EXPERIENCES read more Report TALKDESK NAMED AS A LEADER IN GARTNER® MAGIC QUADRANT™ FOR CONTACT CENTER AS A SERVICE read more Report TALKDESK NAMED AS A CUSTOMERS' CHOICE IN GARTNER® PEER INSIGHTS™ 'VOICE OF THE CUSTOMER' FOR CONTACT CENTER AS A SERVICE read more Why Talkdesk * Customer Service * Sales * Pricing * Integrations * AppConnect * Customers Company * Leadership * Partners * Developers * News & Press * Events * Careers * Global Contacts * Sustainability Statement Solutions * Communications, Media & Internet * Financial Services & Insurance * Government & Education * Healthcare & Life Sciences * Retail & Consumer Goods * Transportation & Hospitality Product * Product Demo * Omnichannel Engagement * Workforce Engagement * Customer Experience Analytics * Employee Collaboration Resources * Blog * Engineering Blog * Interactive Demos * Talkdesk CXTalent * Training & Documentation * Knowledge Base * Talkdesk Academy * Developer Documentation Terms of ServiceTerms of UsePrivacy NoticeLegalForward-Looking StatementTransparency in Supply Chains StatementInformation Security NoticesCookie Policy 201 Spear Street, Suite 1100, San Francisco, CA 94105 © 2023 Talkdesk