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Submitted URL: https://protect-eu.mimecast.com/s/HT2nC1j0PTB5Vxn3FO0vXq?domain=email.samsung.co.za
Effective URL: https://www.samsung.com/za/tvs/neo-qled/qn800a-65-inch-neo-qled-8k-smart-tv-qa65qn800akxxa/?cid=za_ow_email_n-gc-af_none...
Submission: On March 22 via api from ZA — Scanned from GB
Effective URL: https://www.samsung.com/za/tvs/neo-qled/qn800a-65-inch-neo-qled-8k-smart-tv-qa65qn800akxxa/?cid=za_ow_email_n-gc-af_none...
Submission: On March 22 via api from ZA — Scanned from GB
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65" QN800A NEO QLED 8K SMART TV (2021)
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Slide 1: front Silver Slide 2: r-perspective1 Silver Slide 3: l-perspective1
Silver Slide 4: r-side Silver Slide 5: dynamic1 Silver Slide 6: dynamic2 Silver
Slide 7: dynamic3 Silver Slide 8: dynamic-back Silver Slide 9: speaker-detail
Silver Slide 10: detail Silver Slide 11: front2 Silver Slide 12: QA65QN800AKXXA
Slide 13: QA65QN800AKXXA Slide 14: QA65QN800AKXXA Slide 15: QA65QN800AKXXA Slide
16: QLED TV QN800A with Quantum Matrix Technology Pro discovers great detail in
in both the darkest and brightest scenes Slide 17: QLED TV QN800A with Samsung’s
powerful Neo Quantum Processor 8K improves content Slide 18: QLED TV QN800A
follows the sound of boat sailing using Object tracking sound + Slide 19: QLED
TV QN800A is showing the Infinity One Design design with tv stand Slide 20:
QA65QN800AKXXA Slide 21: QA65QN800AKXXA remote Slide 22: QA65QN800AKXXA what's
in the box
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THANK YOU PROMOTION
65" QN800A NEO QLED 8K SMART TV (2021)
QA65QN800AKXXA
4.7 out of 5 stars. Read reviews for average rating value is 4.7 of 5. Read 867
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(867)
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* Get a 32" LS03T The Frame Smart 4K TV on purchase of this product.
All TV purchases require a valid TV license. Verify your licensehere. A copy
of your ID needs to be submitted after order confirmation
* The next generation of QLED, in 8K
* Quantum Matrix Technology Pro
* Neo Quantum Processor 8K
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* 65"
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65" QN800A Neo QLED 8K Smart TV (2021)
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KEY FEATURES
* Quantum Matrix Technology Pro
* Neo Quantum Processor 8K
* OTS+
* Infinity One Design
THE NEXT GENERATION OF QLED, IN 8K
ULTRA-FINE CONTRAST IN 8K THAT REVEALS EVERY HIDDEN DETAILS
Quantum Matrix Technology Pro
The powerful evolution of Neo QLED 8K comes with a backlight dimming technology
that precision controls our proprietary Quantum Mini LEDs. Witness unimaginable
details expressed in both the darkest black to the purest white with x1.5 more
lighting zones than normal Quantum Matrix Technology.
AI-POWERED 8K PICTURE COMPLETED BY 16 NEURAL NETWORKS
NEO QUANTUM PROCESSOR 8K
Neo QLED's advanced multi-intelligent processor creates the best 8K viewing
experience. Instead of one neural network to analyze visual data, Neo Quantum
Processor 8K uses data generated from 16 neural networks to enhance every visual
detail of your 8K content.
* Viewing experience may vary according to types of content and format.
Upscaling may not apply to PC connection and Game Mode.
SEE DETAILS WITHIN THE DETAILS
REAL 8K RESOLUTION
Feel the power of every frame with 33 million pixels at ultimate clarity with a
resolution four times the resolution of 4K.
* Real 8K Resolution is defined as having 7,680 x 4,320 pixels. Native 8K
content based on current 8K streaming, connectivity and decoding standard.
Future and certain party standards not guaranteed or may require additional
device/adapter purchase.
* Real 8K Resolution is defined as having 7,680 x 4,320 pixels. Native 8K
content based on current 8K streaming, connectivity and decoding standard.
Future and certain party standards not guaranteed or may require additional
device/adapter purchase.
TURN WHAT YOU LOVE INTO 8K
8K AI UPSCALING
Witness the quantum leap in 8K AI Upscaling performance by combining deep
learning algorithms to the Neo Quantum Processor 8K. The on-device deep learning
algorithm will analyze images and tailor to the restoration of details of each
pixel.
* Viewing experience may vary according to types of content and format. ‘8K AI
Upscaling’ may not apply to PC connection and Game Mode.
* Viewing experience may vary according to types of content and format. ‘8K AI
Upscaling’ may not apply to PC connection and Game Mode.
A BILLION SHADES OF COLOR WITH QUANTUM DOT
100% COLOR VOLUME WITH QUANTUM DOT
Quantum Dot technology delivers our finest picture ever. With Color Volume 100%,
Quantum Dot takes light and turns it into breathtaking color that stays true at
any level of brightness.
* 100% color volume measured in Movie Mode and the DCI-P3 color space, certified
by VDE.
* 100% color volume measured in Movie Mode and the DCI-P3 color space, certified
by VDE.
MINIMAL GLARE TO REDUCE DISTRACTIONS
ANTI REFLECTION
Don’t let the brightness of the sun interrupt the midday match, or lamp
reflections ruin your evening movie, with our critically acclaimed Anti
Reflection. With less distractions from reflecting light from any seat in the
house, lose yourself in the latest blockbuster.
SPECTACULAR CONTRAST JUST AS THE DIRECTOR INTENDED
QUANTUM HDR 32X
Every nuance and detail comes to life with rich, accurate color and deeper
contrast. The dynamic tone mapping of HDR10+ shifts color and contrast scene by
scene, allowing you to appreciate even minor details.
* The range of Quantum HDR luminance is based on internal testing standards and
subject to change according to viewing conditions or specifications.
* The range of Quantum HDR luminance is based on internal testing standards and
subject to change according to viewing conditions or specifications.
THE BEST VIEW FROM EVERY SEAT
Ultra Viewing Angle
See every detail at any angle. Ultra Viewing Angle gives you the consistent
detailed picture, even when sitting off to the side. So every seat is the
optimal one in the house.
Two QLED TVs are placed in different angles. The right one stands full front and
the left one does tilted. Despite different angles of QLEDs, a swimmer flows
from right to left without either distortion or losing color.
DYNAMIC, REALISTIC SOUND THAT TRACKS THE ACTION
Object Tracking Sound+ (OTS+)
With built-in speakers you can experience vividly realistic 3D sound that puts
you in the middle of the action.
TV AND SOUNDBAR ORCHESTRATED IN PERFECT HARMONY
Q-SYMPHONY
Surround yourself with sound from TV and soundbar orchestrated in harmony.
Q-Symphony uniquely allows TV and soundbar speakers to operate simultaneously
for better surround effect without muting TV speakers.
* Q-Symphony is available only with compatible soundbar. Check for Q-Symphony
compatibility on soundbar product specifications.
* Q-Symphony is available only with compatible soundbar. Check for Q-Symphony
compatibility on soundbar product specifications.
AUTO-OPTIMIZED SOUND TO FIT YOUR SPACE
SPACEFIT SOUND
Enjoy an optimized sound in alignment with the installation environment, whether
it is on the wall or on the table, providing an optimal sound experience.
ABSOLUTE BEAUTY FOUND IN MINIMALISM
Infinity One Design
Don't compromise between elegance for immersive viewing experience. This
gorgeous Infinity One Design will take you to the next level with impossibly
slim profile.
ADD BEAUTY TO THE CLUTTER-FREE SOLUTION
ATTACHABLE SLIM ONE CONNECT
Whatever your installation environment, Attachable One Connect helps you to
minimize cable clutter.
EXCEPTIONAL MOTION ENHANCEMENTS IN 4K 120HZ
Motion Xcelerator Turbo+
Conquer every enemy, even at soaring speeds. With exceptional motion
enhancements up to 4K 120Hz, you can enjoy gameplay with ultra-smooth action
without lag and motion blur.
GAME-CHANGING SCENES IN THEIR ENTIRETY
SUPER ULTRAWIDE GAMEVIEW & GAME BAR
21:9 and 32:9 screen ratios give you the extra viewing area you need to maximize
the gaming experience—and to win. Optimize your gameplay with Game Bar, an
on-screen menu that lets you make real-time adjustments to screen ratio, input
lag check, FPS, HDR, wireless headset settings and more.
* Super UltraWide GameView is available for ultra wide supported games and PC
games only.
** Some game titles may not support or be limited in the use of this function.
*** Screen resolution change from external device may be required.
* Super UltraWide GameView is available for ultra wide supported games and PC
games only.
** Some game titles may not support or be limited in the use of this function.
*** Screen resolution change from external device may be required.
TEAR FREE, STUTTER FREE, LOW LATENCY HDR GAMING
FREESYNC PREMIUM PRO
With Certified AMD FreeSync Premium Pro™ core technology, you'll experience
reduced stutter and screen tearing as well as a superior combination of smooth
gaming at peak performance, exceptional high dynamic range visuals and low
latency for a true game-winning performance.
SEE IT ALL ON ONE SCREEN
Multi View
Watch what's on your TV and your mobile on the same screen at the same time.
Whether it's live stats for sports or video guides for games, simply connect
your phone and multi-screen like never before.
* Supports Android OS and iOS based smartphone.
SIMPLY TAP TO CONNECT
TAP VIEW
Mirroring movies or music from your mobile to TV is as simple as a tap. When you
tap your TV with your mobile, the TV senses the tap and mirrors automatically.
So it's quick and easy to switch to the TV and continue enjoying your favorite
content.
* Tap View is available on Samsung Galaxy devices with Android OS 8.1 and
higher.
* Tap View is available on Samsung Galaxy devices with Android OS 8.1 and
higher.
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SPECIFICATIONS
* Series 8
* Display 65"
* Resolution 7,680 x 4,320
* HDMI 4
View more
SPECIFICATIONS DETAIL
PRODUCT
* QLED
SERIES
* 8
DISPLAY
* Screen Size 65"
* Resolution 7,680 x 4,320
* Anti Reflection Yes
VIDEO
* Picture Engine Neo Quantum Processor 8K
* One Billion Color Yes
* PQI (Picture Quality Index) 4800
* HDR (High Dynamic Range) Quantum HDR 32x
* HDR 10+ Certified(HDR10+ Adaptive)
* HLG (Hybrid Log Gamma) Yes
* Contrast Quantum Matrix Technology Pro
* Color 100% Colour Volume with Quantum Dot
* Viewing Angle Ultra Viewing Angle
* Micro Dimming Ultimate 8K Dimming Pro
* Contrast Enhancer Yes
* Auto Motion Plus Yes
* Film Mode Yes
* Natural Mode Support Yes
AUDIO
* Dolby Digital Plus Yes
* Dolby 5.1 Decoder Yes
* Object Tracking Sound OTS+
* Q-Symphony Q-Symphony
* Sound Output (RMS) 70 W
* Speaker Type 4.2.2 CH
* Woofer Yes
* Blutooth Audio Yes
SMART SERVICE
* Samsung SMART TV Smart
* Operating System Tizen™
* Bixby US English, UK English, India English, Korean, French, German, Italian,
Spanish, BR Portuquese (features vary by language)
* Far-Field Voice Interaction Yes
* Web Browser Yes
* SmartThings App Support Yes
* SmartThings Yes
* Gallery Yes
CONVERGENCE
* TV to Mobile - Mirroring Yes
* Mobile to TV - Mirroring, DLNA Yes
* TV Initiate Mirroring Yes
* Tap View Yes
* Multi-View Up to 4 videos
* Sound Wall Yes
* 360 Video Player Yes
* 360 Camera Support Yes
* Bluetooth Low Energy Yes
* WiFi Direct Yes
* TV Sound to Mobile Yes
* Sound Mirroring Yes
LOCALIZATION
* Analog Clean View Yes
* Triple Protection Yes
GAME FEATURE
* Auto Game Mode (ALLM) Yes
* Game Motion Plus Yes
* Dynamic Black EQ Yes
* Surround Sound Yes
* Super Ultra Wide Game View Yes
* Game Bar Yes
* Freesync FreeSync Premium Pro
TUNER/BROADCASTING
* Digital Broadcasting DVB-T2C
* Analog Tuner Yes
* TV Key Yes
CONNECTIVITY
* HDMI 4
* USB 3
* Ethernet (LAN) Yes
* Digital Audio Out (Optical) 1
* RF In (Terrestrial / Cable input) 1 / 1 (Common Use for Terrestrial) / 0
* HDMI A / Return Ch. Support Yes
* eARC Yes
* HDMI Quick Switch Yes
* Wireless LAN Built-in Yes (WiFi6)
* Bluetooth Yes (BT5.2)
* Anynet+ (HDMI-CEC) Yes
DESIGN
* Design Infinity One
* Bezel Type 4 Bezel-less
* Slim Type Ultra Slim
* Front Color STAINLESS STEEL
* Stand Type CONNECTED STAND
* Stand Color SAND BLACK
ADDITIONAL FEATURE
* Adaptive Picture Yes
* Active Voice Amplifier Yes
* Adaptive Sound Adaptive Sound+
* AI Upscale Yes
* Ambience Ambient Mode+
* Brightness/Color Detection Brightness / Color Detection
* Accessibillity - Voice Guide UK English, French, Portuguese
* Accessibility - Learn TV Remote / Learn Menu Screen UK English, French,
Portuguese
* Accessibility - Others Enlgarge / High Contrast / Multi-output Audio /
SeeColors / Color Inversion / Grayscale / Sign Language Zoom / Slow Button
Repeat / Graphic Zoom
* Digital Clean View Yes
* Auto Channel Search Yes
* Auto Power Off Yes
* Caption (Subtitle) Yes
* Connect Share™ (HDD) Yes
* ConnectShare™ (USB 2.0) Yes
* EPG Yes
* Extended PVR Yes
* PC on TV Advanced
* Wireless Dex Yes
* Filmmaker Mode (FMM) Yes
* Web Service Microsoft 365
* OSD Language Local Languages
* BT HID Built-in Yes
* USB HID Support Yes
* Teletext (TTX) Yes
* Time Shift Yes
* One Connect Box One Connect (Y21 8K)
* IPv6 Support Yes
* MBR Support Yes
ECO FEATURE
* Eco Sensor Yes
POWER
* Power Supply AC 100 - 240 V 50 / 60 Hz
* Power Consumption (Max) 370 W
DIMENSION
* Package Size (WxHxD) 1625 x 947 x 195 mm
* Set Size with Stand (WxHxD) 1443.7 x 897.4 x 300.6 mm
* Set Size without Stand (WxHxD) 1443.7 x 828.4 x 16.9 mm
* Stand (Basic) (WxD) 360.0 x 300.6 mm
* VESA Spec 400 x 300 mm
WEIGHT
* Package Weight 43.4 kg
* Set Weight with Stand 30.8 kg
* Set Weight without Stand 22.7 kg
ACCESSORY
* Remote Controller Model TM2180E
* Samsung Smart Control (Included) Yes
* Slim Fit Wall-mount Support Yes
* Optional Stand Support (Y20 Studio) Yes
* Optional One Connect Cable Support Yes
* Mini Wall Mount Support Yes
* Vesa Wall Mount Support Yes
* User Manual Yes
* E-Manual Yes
* Power Cable Yes
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REVIEWS
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5☆ stars
730 730 reviews with 5 stars. Select to filter reviews with 5 stars.
4☆ stars
92 92 reviews with 4 stars. Select to filter reviews with 4 stars.
3☆ stars
22 22 reviews with 3 stars. Select to filter reviews with 3 stars.
2☆ stars
9 9 reviews with 2 stars. Select to filter reviews with 2 stars.
1☆ stars
14 14 reviews with 1 star. Select to filter reviews with 1 star.
AVERAGE CUSTOMER RATINGS
Overall
☆☆☆☆☆ ☆☆☆☆☆ 4.7 Overall, average rating value is 4.7 of 5.
Features
*
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5.0 Features, average rating value is 5 of 5.
Performance
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5.0 Performance, average rating value is 5 of 5.
Design
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5.0 Design, average rating value is 5 of 5.
Value
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5.0 Value, average rating value is 5 of 5.
1–8 of 867 Reviews
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1. ☆☆☆☆☆ ☆☆☆☆☆ 5 out of 5 stars.
TheDutchman
· 7 months ago
GREAT FEATURES....
I bought this a month ago i'm very glad I did... Samsung Top Grade Quality
* + Pros:
* Inexpensive,
* Realistic color,
* Bright display,
* Lightweight,
* Built-in speakers,
* Durable
* - Cons:
* Too big,
* Poor quality,
* Did not meet expectations,
* Not high def
* Recommends this product
* ✔ Yes
Originally posted on 75" QN800A Neo QLED 8K Smart TV (2021)(QA75QN800AKXXA)
* Features
* *
*
*
*
*
Features, 5 out of 5
* Performance
* *
*
*
*
*
Performance, 5 out of 5
* Design
* *
*
*
*
*
Design, 5 out of 5
* Value
* *
*
*
*
*
Value, 5 out of 5
Helpful?
Yes · 1 No · 0
Report
2. ☆☆☆☆☆ ☆☆☆☆☆ 1 out of 5 stars.
Isaiah
· 12 days ago
THE WORST EXPERIENCE, EVER.
if i could possibly write a review to demonstrate the pain and anguish i
went through while purchasing this tv and its subsequent return i would.
however this experience has left me at loss for words
* Recommends this product
* ✘ No
Originally posted on Samsung US
3. ☆☆☆☆☆ ☆☆☆☆☆ 5 out of 5 stars.
Cking88
· a month ago
SOLID TV.
I recently purchased the Samsung Qn800a in a. 65”. I’ll preface this review
by saying that I have an A90j Oled as well. Simply put, I’m quite happy with
this Television. I purchased the television to go into a bright living room.
Between the anti reflective coating and brightness, the Television is more
then up to the test. I’ll cover off a few of the concerns that I initially
had prior to the purchase. Firstly, I would say the panel came to me quite
clean. Dirty screen effect is still there, but only a small amount in the
centre of the television. I look for it constantly and haven’t noticed it.
I’ve heard the 8k Television panels have less, and given my experience with
the q90t, I would have to agree (anecdotal). Brightness is excellent and is
more then sufficient. I’ve heard nightmares about local dimming issues, and
immediately ran local dimming tests. I put the local dimming to high and
turned off contrast enhancer. I saw an enormous difference in black levels
after that point. You will still see some blooming and loss of shadow detail
( it’s not an oled). Gaming is very responsive. I absolutely love the one
connect box, it’s a wonderfully clean setup.
* + Pros:
* Realistic color,
* Bright display
* Recommends this product
* ✔ Yes
Originally posted on Samsung Canada
1. RESPONSE FROM SAMSUNG-EN_CA:
Operations
· a month ago
Thank you, Cking88! We love to hear positive feedback and we’re
delighted you’re enjoying your new Samsung TV.
4. ☆☆☆☆☆ ☆☆☆☆☆ 1 out of 5 stars.
Mark
· a month ago
EXPENSIVE TV DOESN’T WORK
I bought an expensive that reboots itself and can’t be fixed. The tv is less
than a year old. Samsung is unresponsive to assist in a timely manner.
* Recommends this product
* ✘ No
Originally posted on Samsung US
1. RESPONSE FROM SAMSUNG:
Samsung Brand Ambassador
· a month ago
Hi Mark,
Thank you for purchasing the QN900A TV and for sharing your experience
with your TV turning on/off on its own.
Please try these trouble-shooting steps:
1) Check the One Connect Connection Cable for damage and proper
connection.
2) If the cable is bent, broken, kinked, pinched, pressed excessively
(possibly by a heavy object on top of it) or damaged, this is likely the
cause of the issue. Replace the cable.
3) Unplug the TV from the wall outlet for 30 seconds, and then plug it
back in.
4) If the power cycling allows enough time in between powering on and
off, try updating the TV to the latest firmware by enabling Auto Update:
Settings > Support > Software Update > Auto Update (you will need to be
connected to the internet for this to work)
If the issue persists after these steps, then the TV may need service.
Please contact us so that we can better investigate your issue and
assist you towards a solution or replacement. You can reach us at
1-800-SAMSUNG, 8AM - 12AM EST, 7 days a week.
Agents are also available via LiveChat and can be found at the ‘Support’
link on the Samsung website homepage.
We look forward to hearing from you.
~ Samsung Specialist
5. ☆☆☆☆☆ ☆☆☆☆☆ 5 out of 5 stars.
Sev316
· a month ago
BEST TV I HAVE EVER HAD
I purchased this tv 1 week ago and man I’m blown away from the detail and
contrast on this tv. One of the best tvs I have ever owned, the 8k upscaling
is incredible and paired up with the q900a soundbar, it’s the ultimate home
theatre experience
* Recommends this product
* ✔ Yes
Originally posted on Samsung Australia
6. ☆☆☆☆☆ ☆☆☆☆☆ 4 out of 5 stars.
Nelly
· a month ago
GREAT PICTURE QUALITY
The tv is great love the picture Quality, However the sound with Just the TV
is Not so good for an 8 speaker 70watt sound system especially with low base
the base speakers vibrate making a intolerable sound. for the cost of the TV
I should not have to buy a sound bar yet
i would still recommend the tv just hope Samsung can fix the sound issue.
still working to resolve this issue only had the TV for 1 month this is the
second one first one was replaced with the same issue therfore i cannot give
this model top ratings
* + Pros:
* Realistic color
* - Cons:
* Did not meet expectations
Originally posted on Samsung Canada
1. RESPONSE FROM SAMSUNG-EN_CA:
Operations
· a month ago
Hi Nelly, thank you for sharing your feedback. At Samsung.ca, we always
aim to satisfy our valued customers and would love to help. Please feel
free to contact us at 1-800-SAMSUNG or via live chat on our website
(http://www.samsung.com/ca/support/) for assistance. Thanks!
7. ☆☆☆☆☆ ☆☆☆☆☆ 1 out of 5 stars.
Dennis
· a month ago
DOESNT WORK WITH OTHER SOUNDBAR
i am a fan of sonos, but every time i turn off the tv. it resets my sonos. i
am guessing samsung wants me to buy their sound bar instead. also the
operating system is realy hard to use. i will never go for samsung again
based on my experience this time.
* Recommends this product
* ✘ No
Originally posted on Samsung US
1. RESPONSE FROM SAMSUNG:
Samsung Brand Ambassador
· a month ago
Dennis,
I am very you are experiencing trouble connecting your QN800A TV to your
Sonos soundbar. Please be sure you are using a high-speed HDMI cable
with Ethernet Channel sometimes called HDMI HEC cable. Also be sure to
enable HDMI-eARC in the Expert Settings menu. Lastly, please also verify
that you are running the latest firmware. You can check to see what
software version your TV is using and if there is an available update
through the settings on your TV. Go to: Settings > Support > Software
Update.
For further assistance, please contact Samsung Customer Support at
1-800-SAMSUNG (ask for TVs), available 8AM - 12AM EST, 7 days a week.
For additional support resources, visit us on the Samsung website and
click on the ‘Support’ link in the upper right corner of the homepage
for:
1) Chat with Us/Product Help: To begin a chat or find solutions, choose
‘TVs & Home Theater’ and select your model & topic.
2) Manuals, Software, & Warranty Info
~ Samsung Specialist
8. ☆☆☆☆☆ ☆☆☆☆☆ 2 out of 5 stars.
All name and No Quality
· a month ago
NOT WORTH IT.
i had the 75 inch 8k tv for more than a year now. spent 3k for the tv and
see no worth in it. my 4 year old 4k tv has better quality.
first the dark backrounds are very pixilated and has lots of blue color.
cant watch a dark movie without complaining. i turned on the intelligent
feature and clarity mode. nothing seems to fix it.
second is the streaming quality. i have speeds of 700gbps but the tv seems
to always freeze and have issues. i need to use my apple tv to get best
quality and best streaming.
overall i felt like it was a waste of money compared to the lower price,
older, but better quality 4k tv.
dont buy this tv. go cheaper 4k
* Recommends this product
* ✘ No
Originally posted on Samsung US
1. RESPONSE FROM SAMSUNG:
Samsung Brand Ambassador
· a month ago
Hi,
Thank you for purchasing the Samsung QN800A TV and for sharing details
of your image quality. Quantum Matrix Technology is powered by exclusive
Mini LED designed technology engineered to give you hyper-focused
brightness and dimming in all the right areas. To optimize your picture
quality, please be sure your firmware is up to date with version 1903.0
which includes picture quality and performance updates. You can check
this by going to: Settings > Support > Software Update.
You may want to enable Auto Update for convenience.
Should you need further assistance with image quality adjustments,
please give us the opportunity to assist you. Call us at 1-800-SAMSUNG
(ask for TVs), available 8AM - 12AM EST, 7 days a week.
For additional support resources, visit us on the Samsung website and
click on the ‘Support’ link in the upper right corner of the homepage
for:
1) Chat with Us/Product Help: To begin a chat or find solutions, choose
‘TVs & Home Theater’ and select your model & topic.
2) Manuals, Software, & Warranty Info
~ Samsung Specialist
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SUPPORT
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FAQ
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* Quantum Matrix Technology
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* Quantum Matrix Technology
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RatingProduct Ratings : 4.7(Number of Ratings :867)
* Key feature may different from Key Spec.
* Images are for illustration purposes only and the accessories are sold
separately.
* Features and specifications are subject to change without prior notification
and may vary per country, please check in store for more details.
1. Certain features require express consent for the collection and use of
personal information. Some features may require additional accessories (sold
separately). Certain features, apps and services may not be available on all
models and in all regions and are subject to change without notice. Internet
connection required. Data, subscription or other charges may apply. Certain
features are available only on free to air channels and/or require a Samsung
Apps account.
2. Each speaker must be connected to a mains power supply. Wireless access to
content requires a Wi-Fi network, compatible smart phone and Samsung Hub, sold
separately. App must be downloaded. Data charges may apply. Usage may be subject
to third party agreements. Samsung takes copyright seriously. Only share content
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3. An NFC-enabled compatible device is required. NFC App may need to be
downloaded.
4. To view in 3D, a 3D TV and 3D glasses are required.
5. Evolution Kit sold separately. It will enhance your smart features to the
levels of the corresponding year of launch of your Evolution Kit. Only the
software and processing hardware will be upgraded; other hardware will not be
upgraded. Evolution Kit may not support certain apps and functions previously
installed or available on your TV. Please check www.samsung.com for more details
before purchasing the Evolution Kit. Based on currently determinable UHD
connectivity, broadcasting and Blu-Ray standardization initiatives. TV panel
cannot be upgraded and may differ from future standards.
6. UHD Upscaling - Performance may vary depending on source content.
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* 03
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The purpose of these Programmes is to provide to you with the trade-in/trade–up
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If you don’t have a trade-in ID yet, please go to the Samsung trade-in site to
process your trade-in device and generate a trade-in ID.
If your trade-in ID is not working please email us on trade‑in@regener8group.com
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* Phone powers on & Holds charge
* Normal wear & Tear
* Functioning display & No cracked screen
* Not blacklisted
* Factory reset & No software locks
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WARRANTY
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HERE’S WHAT’S COVERED
* Hardware repairs
Convenient repairs using genuine Samsung parts, from our authorized service
partners
* Software coverage
If your phone is not working smoothly, we will troubleshoot and fix the
issue.
* Battery replacement
Stay powered up with hassle-free battery replacements with each valid screen
repair.
* 4 claims within 2 years
Make up to 4 claims for repair or replacement within 2 years, and save with a
low deductible per claim.
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HERE’S WHAT’S COVERED
*
Up to 36 months
Make up to 2 claims for accidental damage repairs within 36 months, and save
with a low repair fee per claim. Care+ plan dependent.
*
Battery replacement
Stay powered up with hassle-free battery replacements with each valid screen
repair.
*
Hardware repairs
Convenient repairs using genuine Samsung parts, from our authorized service
partners
*
Software coverage
If your phone is not working smoothly, we will troubleshoot and fix the
issue.
See all benefits
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Protects your device from accidental damage for up to two years.
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EXTENDED WARRANTY
Protects your device from accidental damage for up to two years.
※ Cover until canceled. Financing program is not available with device
purchasing
※ Cover for 24 months. Financing program is available with device purchasing
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* 2022-03-22T12:00+00:00
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