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Submission: On October 07 via manual from US — Scanned from US
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* Skip to content * Skip to search * Skip to footer * Cisco.com Worldwide * Products and Services * Solutions * Support * Learn * Explore Cisco * How to Buy * Partners Home * Partner Program * Support * Tools * Find a Cisco Partner * Meet our Partners * Become a Cisco Partner * * ... * Products & Services * Unified Communications * Call Control * Cisco Unified Communications Manager (CallManager) * End-of-Life and End-of-Sale Notices END-OF-SALE AND END-OF-LIFE ANNOUNCEMENT FOR THE SUBSCRIPTION LICENSING FOR UNIFIED COMMUNICATION SUITE V11.X ADD-ON LICENSES Save Log in to Save Content Download Print AVAILABLE LANGUAGES DOWNLOAD OPTIONS * PDF (365.3 KB) View with Adobe Reader on a variety of devices Updated:September 14, 2023 Bias-Free Language BIAS-FREE LANGUAGE The documentation set for this product strives to use bias-free language. For the purposes of this documentation set, bias-free is defined as language that does not imply discrimination based on age, disability, gender, racial identity, ethnic identity, sexual orientation, socioeconomic status, and intersectionality. Exceptions may be present in the documentation due to language that is hardcoded in the user interfaces of the product software, language used based on RFP documentation, or language that is used by a referenced third-party product. Learn more about how Cisco is using Inclusive Language. Contact Cisco * Contact Cisco * Chat with Sales * Get a call from Sales * Call Sales: 1-800-553-6387 US/CAN | 5am-5pm PT * Product / Technical Support * Training & Certification Save Log in to Save Content Download Print AVAILABLE LANGUAGES DOWNLOAD OPTIONS * PDF (365.3 KB) View with Adobe Reader on a variety of devices Updated:September 14, 2023 TABLE OF CONTENTS TABLE OF CONTENTS * Overview * EOL13698 - Amended * End-of-life milestones * Product part numbers * Product migration options * For more information Overview EOL13698 - Amended Cisco announces the end-of-sale and end-of-life dates for the Subscription Licensing for Unified Communication Suite v11.x Add-on Licenses. The last day to order the affected product(s) is May 31, 2024. The last day to renew or add to an existing subscription is May 31, 2022 . Customers with active service contracts and subscriptions (as applicable) will continue to receive support from the Cisco Technical Assistance Center (TAC) as shown in Table 1 of the EoL bulletin. Table 1 describes the end-of-life milestones, definitions, and dates for the affected product(s). Table 2 lists the product part numbers affected by this announcement. For customers with active and paid service and support contracts and subscriptions (as applicable), support will be available under the terms and conditions of customers' service contract and subscription. Customers should migrate to On Premises and Partner Hosted Smart Licensing under Cisco Collaboration Flex Plan 3.0. The ordering guide for Flex Plan 3.0 can be found at the link below: https://www.cisco.com/c/en/us/partners/tools/collaboration-ordering-guides.html For additional information related to End-of-Sale of the Version 11.x Unified Communication Manager Software refer to these previously announced EOL Bulletins: ● EOL11446 - https://www.cisco.com/c/en/us/products/collateral/unified-communications/unified-communications-manager-callmanager/eos-eol-notice-c51-738520.html ● EOL13549 - https://www.cisco.com/c/en/us/products/collateral/unified-communications/unified-communications-licensing/eos-eol-notice-c51-744284.html End-of-life milestones Table 1. End-of-Life Milestones and Dates for the Subscription Licensing for Unified Communication Suite v11.x Add-on Licenses Milestone Definition Date End-of-Life Announcement Date The date the document that announces the end of sale and end of life of a product is distributed to the general public. November 30, 2020 End-of-Sale Date * The last date to order the product through Cisco point-of-sale mechanisms. The product is no longer for sale after this date. May 31, 2022 End of Change/Renewal Date * : Subscription The last date to Renew or Add to an existing subscription. May 31, 2024 Last Date of Support ** : Subscription The last date to receive applicable subscription entitlements, service and support for the product as entitled by active subscriptions and service contracts (as applicable) or by warranty terms and conditions. After this date, all subscription and support services for the product are unavailable, and the product becomes obsolete. May 31, 2024 *The requested subscription start date needs to be on or before the End-of-Sale Date for new subscriptions, and on or before the End of Change/Renewal Date for subscription changes and renewals. **The projected subscription term end date for new or changing subscriptions needs to be on or before the Last Date of Support. Product part numbers Table 2. Product part numbers affected by this announcement End-of-Sale Product Part Number Product Description Replacement Product Part Number Replacement Product Description Additional Information A-FLEX-11.X-LIC Version 11x license entitlement A-FLEX-SW-12.5-K9 On-Premises & Partner Hosted Calling SW Bundle v12.5 (1) - A-FLEX-H-PLMENC-K9 Unified Communications Manager Encryption License (1) There is currently no replacement product available for this product. - - A-FLEX-P-PLMENC-K9 Unified Communications Manager Encryption License (1) There is currently no replacement product available for this product. - - A-HST-PLM-ENC-K9 Flex Hosted specific term based billing PID for UC Manag (1) There is currently no replacement product available for this product. - - A-PRM-PLM-ENC-K9 New Flex On Prem specific term based billing PID for UC Mana There is currently no replacement product available for this product. - - A-FLEX-UCM-PAK UCM Product Authorization Key (1) There is currently no replacement product available for this product. - - A-FLEX-H-UCM-PAK UCM Product Authorization Key (1) There is currently no replacement product available for this product. - - A-FLEX-H-ACC-11X Hosted Access v11 License A-FLEX-H-ACC Hosted Access Smart License - A-FLEX-H-CA-11X Hosted Common Area v11 License A-FLEX-H-CA Common Area Smart License - A-FLEX-H-COMMON11X Common Area v11 License (1) A-FLEX-H-COMMON12X Common Area v12 License (1) - A-FLEX-H-ER-11X Emergency Responder v11 License (1) A-FLEX-H-ER Emergency Responder Smart License - A-FLEX-H-UCXN-11X Unity Connection v11 License (1) A-FLEX-H-UCXN Unity Connection Smart License - A-FLEX-H-DEV-11X Hosted Device Registration (TP Room) v11 License A-FLEX-H-DEV Hosted Device Registration (TP Room) Smart License - A-FLEX-H-ENH-11X Hosted Enhanced v11 License A-FLEX-H-ENH Hosted Enhanced - A-FLEX-H-ER-11 Hosted Emergency Responder v11 License There is currently no replacement product available for this product. - - A-FLEX-H-PRO-11X Hosted Professional v11 License A-FLEX-H-PRO Unified Communications Manager Smart License - A-FLEX-H-UCM11X Hosted Unified Communications Manager v11 License (1) There is currently no replacement product available for this product. - - A-FLEX-H-UCXN11X Hosted Unity Connection v11 License (1) There is currently no replacement product available for this product. - - A-FLEX-P-ACC-11X Access v11 License (1) A-FLEX-P-ACC Access Smart License - A-FLEX-P-C-ENH-11X Enhanced v11 License (1) A-FLEX-P-C-ENH Enhanced Smart License (1) - A-FLEX-P-CA-11X Common Area v11 License (1) A-FLEX-P-CA Common Area Smart License - A-FLEX-P-DEV-11X Premise Device Registration (TP Room) v11 License (1) A-FLEX-P-DEV Telepresence Room Smart License - A-FLEX-P-ENH-11X Enhanced v11 License (1) A-FLEX-P-ENH Enhanced Smart License - A-FLEX-P-ER-11 Emergency Responder v11 License (1) A-FLEX-P-ER Emergency Responder Smart License - A-FLEX-P-UCM-11 Unified Communications Manager v11 License (1) There is currently no replacement product available for this product. - - A-FLEX-P-UCM11 Unified Communications Manager v11 License (1) A-FLEX-P-EA On-Premises Smart License - EA (1) - A-FLEX-P-UCXN11 Unity Connection v11 License (1) A-FLEX-P-UCXN Unity Connection Smart License - A-FLEX-SME11 Session Manager v11 (1) A-FLEX-SME-S Session Manager (1) - A-FLEX-SPCHCON-11X SpeechConnect 11x (1) A-FLEX-SPCHCON SpeechConnect Smart License (1) - Product migration options Customers should migrate to On Premises and Partner Hosted Smart Licensing under Cisco Collaboration Flex Plan 3.0. The ordering guide for Flex Plan 3.0 can be found at the link below: https://www.cisco.com/c/en/us/partners/tools/collaboration-ordering-guides.html For more information For more information about the Cisco End-of-Life Policy, go to: https://www.cisco.com/en/US/products/products_end-of-life_policy.html For more information about the Cisco Product Warranties, go to: https://www.cisco.com/en/US/products/prod_warranties_listing.html To subscribe to receive end-of-life/end-of-sale information, go to: https://www.cisco.com/cisco/support/notifications.html Any authorized translation issued by Cisco Systems or affiliates of this end-of-life Product Bulletin is intended to help customers understand the content described in the English version. This translation is the result of a commercially reasonable effort; however, if there are discrepancies between the English version and the translated document, please refer to the English version, which is considered authoritative. 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