www.alteryx.com Open in urlscan Pro
141.193.213.20  Public Scan

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Effective URL: https://www.alteryx.com/privacy-policy?mkt_tok=Nzc1LUJQTi0wMjIAAAGLqqnuUgeqIBNKpwywBgpT2qp9_KAPlBrz7rTGw7UqmPr9DEMcJ62LT...
Submission: On May 14 via api from US — Scanned from DE

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Text Content

Support Community Contact Us
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WHY WORK WITH US?

 * Why Alteryx
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89% of respondents used cloud analytics to increase profitability. Learn the
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PLATFORM OVERVIEW

 * Alteryx Analytics Automation Platform Unified analytics, data science, and
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PRICING

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ALTERYX ANALYTICS CLOUD

 * Alteryx Analytics Cloud Platform Unified and approachable end-to-end
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DESIGNER + ADD-ONS

 * Alteryx Designer Leading drag-and-drop analtyics solution
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   * Platform Capabilities
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     ALTERYX ANALYTICS CLOUD
   
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     FLEXIBLE FOR YOUR NEEDS
   
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   * Use Case
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   * Blog
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PRIVACY POLICY

 

Last updated July 29, 2021

Alteryx respects your right to privacy. This policy describes the privacy
practices Alteryx employs in its collection, receipt, and use of Personally
Identifiable Information (“personal information”). This Privacy Policy explains
who we are, how we collect, share and use personal information about you, and
how you can exercise your privacy rights.

If you have any questions or concerns about our use of your personal
information, please contact us using the contact details provided at the bottom
of this Privacy Policy.

Alteryx and its affiliated entities may be collectively referred to in this
Privacy Policy as “Alteryx,” “we,” or “us.” Alteryx’s websites (“Website”) may
contain links to third parties. When you navigate away from our Website to such
third-party websites, our Privacy Policy no longer applies. This Privacy Policy
also explains how we collect, use and share personal information when users
access our Website, our data analytics software platform (“Platform”) or
otherwise interact with us.

For California-resident users, we also set out in the section entitled
CALIFORNIA RESIDENTS – CCPA specific disclosures about our collection and use of
personal information because the California Consumer Privacy Act 2018 (CCPA)
requires us to do that in a specific format, as well as the rights California
residents have under the CCPA.

To make it easier to navigate this Privacy Policy, we have listed the subject
headings below so you can go straight to them:

WHAT DOES ALTERYX DO?

WHAT PERSONAL INFORMATION DO WE COLLECT AND WHY?

HOW WE USE YOUR PERSONAL INFORMATION

SYNDICATED DATA SERVICES

ALTERYX COMMUNITY

COOKIES AND OTHER SIMILAR TECHNOLOGIES

INTERNET PROTOCOL ADDRESSES

COLLECTION OF INFORMATION BY THIRD-PARTY SITES AND SPONSORS

HOW WE SECURE YOUR INFORMATION

INTERNATIONAL DATA TRANSFERS

DATA RETENTION

YOUR DATA PROTECTION RIGHTS 

HOW WE UPDATE OUR PRIVACY POLICY

HOW TO CONTACT US

CALIFORNIA RESIDENTS – CCPA

WHAT DOES ALTERYX DO?

Alteryx is a computer software company headquartered in Irvine, California but
with group companies all around the world. Our end-to-end platform unifies the
analytic experience, enabling organizations to break data barriers. The Alteryx
Platform provides the analytic flexibility that business analysts, data
scientists, and IT need to discover, prep, analyze, and operationalize analytic
models through a collaborative and governed platform. We also provide our
customers with access to certain syndicated data which they combine with their
own data to understand their business or their customers better, and make better
decisions.

For more information about Alteryx, please see our About Us section.

WHAT PERSONAL INFORMATION DO WE COLLECT AND WHY?

INFORMATION THAT YOU PROVIDE VOLUNTARILY

Certain parts of our Website and Platform may ask you to provide personal
information voluntarily: for example, Alteryx may collect personal information
when you register with Alteryx and/or use Alteryx products or services (for
instance your user name and password when you register and subsequently log on
as a user of the Platform) and/or to submit inquiries to us. You may be required
to provide us with your real name, email address, phone number, job role,
business address, and shipping address. For certain licensees, Alteryx may
require additional information or other verification information. The personal
information that you are asked to provide, and the reasons why you are asked to
provide it, will be made clear to you at the point we ask you to provide your
personal information. We also provide a Gallery hosted solution, (where
workflows, analytic applications, and macros can be published and shared with
anyone users to create tools, users can sign up and begin running workflows and
applications that have been publicly shared or shared directly with them as well
as publish their own workflows and apps privately or to share with others
(“Gallery”). For users of our Gallery solution, we also host whatever data users
choose to upload because we host Gallery in the cloud on our customers’ behalf.
That data could contain personal data or personal information, if that is what
users choose to upload into their Gallery apps and workflows

INFORMATION THAT WE COLLECT AUTOMATICALLY

Whenever you visit the Website or use the Platform, Alteryx collects certain
information automatically from your device. In some countries, including
countries in the European Economic Area and California, this information may be
considered personal data or personal information under applicable data
protection laws.

Specifically, the information we collect automatically includes information like
server logs from your browser, including your IP address, device type, unique
device identification numbers, browser type, broad geographic location (e.g.
country or city-level location) and other technical information. We may also
collect information about how your device has interacted with our Website and
Platform, including the pages accessed and links clicked and information on how
you use and interact with the Platform.

Collecting this information enables us to better understand the visitors who
come to our Website and our Platform, where they come from, and what content on
our Website and what functionality on our Platform is of interest to them. We
use this information for our internal analytics purposes and to improve the
quality and relevance of our Website and Platform to our visitors and users and
to understand what other functionality and services may be of use to our
corporate customers, and to better inform our marketing communications to them.

Some of this information may be collected using cookies and similar tracking
technology, as explained further under the heading “Cookies and similar tracking
technology” below. When users log on and use our core Platform, Alteryx
Designer, which is hosted on the infrastructure of our customer (typically the
user’s employer), the Platform automatically communicates to us user name, email
address and device IP address and information about how the users interacts with
out Platform.

Some information may include usage data related to Alteryx software, and relates
such information to the personal information you provide.

INFORMATION THAT WE OBTAIN FROM THIRD-PARTY SOURCES

From time to time, we may receive personal information about you from third
party sources. The types of information we collect from third parties include
and we use the information we receive from these third parties to make
interactions with our Web sites easy and meaningful, and to maintain and improve
the accuracy of the records we hold about you.

HOW WE USE YOUR PERSONAL INFORMATION

We may use personal information to (a) fulfill your requests for products and
services, (b) improve our products and services, (c) contact you to conduct
research, (d) provide anonymous reporting for internal and external clients,
and/or (e) offer products and/or services to you. Once you have registered or
have purchased Alteryx products or services, we may send you certain
communications relating to the Alteryx service that are considered part of your
Alteryx account. You may opt out of receiving marketing communications from us
upon a receipt of an email from us after you register on our Website or upon
installation of software.

We do not rent or share personal information about you with third parties or
nonaffiliated companies, except:

(a) to provide products or services you have requested;

(b) to our partners who may provide you with information regarding certain
products and services in connection with your use of the Alteryx products or
services, and who are under confidentiality obligations. These companies may use
your personal information to help Alteryx communicate with you about offers from
Alteryx and our marketing partners. However, these companies do not have any
other independent right to use or share this information. If you do not want
your name and contact information to be shared with any company or organization,
you may notify us at any time by clicking here privacy@alteryx.com ;

(c) in connection with the Syndicated Data Services described below; or

(d) to our vendors, who are contracted on our behalf to help manage or provide
services in respect of our Website or Platform, IT systems, including data
centre providers, online feedback platforms, enterprise resource planning
providers, marketing platforms, customer relationship management platforms,
support management platforms, data analytics providers and others.

Credit card information is used only for payment processing and fraud
prevention. Credit card information and other sensitive personal information
required to process a purchase is not used for any other purpose by our
financial services providers or us.

We may disclose personal information in response to legal process in response to
a court order or a subpoena. We also may disclose personal information in
response to a law enforcement agency’s request or where we believe it is
necessary to investigate, prevent, or take action regarding illegal activities,
suspected fraud, situations involving potential threats to the physical safety
of any person, violations of our Terms of Service or End User License Agreements
(EULA) to verify or enforce compliance with the policies governing our products
and applicable laws, or as otherwise required or permitted by law or consistent
with legal requirements. In addition, we may transfer personal information about
you if we are acquired by, sold to, or merged with another company.

SYNDICATED DATA SERVICES

Alteryx is an authorised reseller of certain datasets collected and made
available by third party vendors, currently Experian, TomTom, Dun & Bradstreet,
Digital Globe (now operated by Maxar) and the US Census. These datasets contain
personal information relating to US residents only, relating to a wide number of
categories including spending habits, buying and product preferences and
attitudes, demographic category, ethnicity and racial origin, citizenship, age,
marital status and family make-up, job type and neighborhood. As authorised
resellers of these datasets, we make them available to our corporate customers
in order to enhance the existing personal information they hold in relation to
customers, prospective customers, users and other individuals. Our customers
decide what data elements they want to use and for what purpose, but as a broad
indication, common uses include:

 * Using geospatial and satellite imagery, and retail spend data and data to
   plan retail site locations, understand service coverage areas and plan
   product delivery schedules
 * Using demographic and behavioural data (including product preferences and
   buying intent data) to optimize and execute marketing and advertising
   campaigns online and offline
 * Using credit worthiness information as one criterion amongst many to enhance
   customer decision-making about whether to

For more information on how our third party vendors collect and use personal
information, and how to exercise your privacy and data protection rights, please
see their privacy policies below:

Experian

TomTom

Dun Bradstreet

Digital Globe (a division of Maxar)

US Census

ALTERYX COMMUNITY

We provide the Alteryx Community (www.alteryx.com/community) users can register
and access a range of curated resources dedicated to the Platform and data
analytics in general, including blogs, forums and chat where users share
insights, collaborate with peers, and innovate solutions to complex analytical
and data-science challenges, and share their experiences, in making the most of
the Platform with each other and where our team posts content on training and
other resources relating to the Platform. Any personal information you submit to
the Alteryx Community may be read, collected, or used by other users who visit
the Forum. Alteryx is not responsible for any use or disclosure of the personal
information in your posts or during any other communication with other site
users. You must evaluate, and bear the risk associated with, the accuracy,
completeness, or usefulness of the Community. We do not pre-screen postings to
the Community and reserve the right to remove any content posted.

We use users’ posts and contributions to the Community for our internal
analytics purposes, to improve the quality and relevance of our Platform to our
visitors and users and to understand what other functionality and services may
be of use to our corporate customers, and to better inform our marketing
communications to them.

COOKIES AND OTHER SIMILAR TECHNOLOGIES

We use cookies and similar tracking technology (collectively, “Cookies”) to
collect and use personal information about you, including to serve
interest-based advertising. For further information about the types of Cookies
we use, why, and how you can control Cookies, please see our Cookie Notice.

INTERNET PROTOCOL ADDRESSES

An Internet protocol (“IP”) address is the unique number assigned to your server
or Internet Service Provider (“ISP”). Alteryx may track such IP addresses for
system administration, usage information, user authentication, analytics and
product improvement, to report aggregate information, site tracking, to prevent
our servers from being abused and for other purposes set out in this Privacy
Policy.

COLLECTION OF INFORMATION BY THIRD-PARTY SITES AND SPONSORS

Our Website contains links to other websites, including those of our partners
and sponsors, whose information practices may be different from ours. Sometimes
these third-party websites may conduct contests or sweepstakes that are promoted
on our Website, and you may be directed away from our Website in order to
participate in such contests or sweepstakes. In such case, you should consult
these third-party websites’ privacy notices.

HOW WE SECURE YOUR INFORMATION

We have taken steps to assure that all information collected will remain secure
and in its original form. As such, access to all personal information is
strictly controlled. We have established appropriate physical, electronic, and
managerial procedures in an effort to safeguard and help prevent unauthorized
access, maintain data security, and correctly use the information we collect
online.

To verify the security of your PC’s web connection at our Service, check the
lower left corner of your browser window after accessing the server. If you see
an unbroken or a closed lock, then SSL is active and the server is secure. You
may also check by looking at the URL line of your browser. When accessing a
secure server, the Website address will change from “http” to “https.”

INTERNATIONAL DATA TRANSFERS

Your personal information may be transferred to, and processed in, countries
other than the country in which you are resident. These countries may have data
protection laws that are different to the laws of your country.

Specifically, our Website and Gallery servers are located in the United States
of America, and our group companies and third-party service providers and
partners operate around the world, including but not limited to the United
Kingdom, Germany, France, Australia, Singapore, Czech Republic, Japan, and
Canada. This means that when we collect your personal information we may process
it in any of these countries.

However, we have taken appropriate safeguards to require that your personal
information will remain protected in accordance with this Privacy Policy, and
transfers of personal information between our group companies, which require all
group companies to protect personal information they process from the EEA in
accordance with European Union data protection law.

DATA RETENTION

We retain personal information we collect from you where we have an ongoing
legitimate business need to do so (for example, to provide you with a service
you have requested or to comply with applicable legal, tax, or accounting
requirements).

When we have no ongoing legitimate business need to process your personal
information, we will either delete or anonymize it or, if this is not possible
(for example, because your personal information has been stored in backup
archives), then we will securely store your personal information and isolate it
from any further processing until deletion is possible.

YOUR DATA PROTECTION RIGHTS

If you are in the European Economic Area you have the following data protection
rights:

 * If you wish to access, correct, update, or request deletion of your personal
   information, you can do so at any time by contacting us using the contact
   details provided under the “How to contact us” heading below.
 * In addition, you can object to processing of your personal information, ask
   us to restrict processing of your personal information, or request
   portability of your personal information. Again, you can exercise these
   rights by contacting us using the contact details provided under the “How to
   contact us” heading below.
 * You have the right to opt-out of marketing communications we send you at any
   time. You can exercise this right by clicking on the “unsubscribe” or
   “opt-out” link in the marketing emails we send you.
 * Similarly, if we have collected and processed your personal information with
   your consent, you can withdraw your consent at any time. Withdrawing your
   consent will not affect the lawfulness of any processing we conducted prior
   to your withdrawal, nor will it affect processing of your personal
   information conducted in reliance on lawful processing grounds other than
   consent.
 * You have the right to complain to a data protection authority about our
   collection and use of your personal information. For more information, please
   contact your local data protection authority.

We respond to all requests we receive from individuals wishing to exercise their
data protection rights in accordance with applicable data protection laws.

HOW WE UPDATE OUR PRIVACY POLICY

We may update this Privacy Policy from time to time in response to changing
legal, technical, or business developments. When we update our Privacy Policy,
we will take appropriate measures to inform you, consistent with the
significance of the changes we make. We will obtain your consent to any material
Privacy Policy changes if and where this is required by applicable data
protection laws.

You can see when this Privacy Policy was last updated by checking the “last
updated” date displayed at the top of this Privacy Policy.

HOW TO CONTACT US

If you have general privacy questions or concerns, please email Alteryx’s Data
Privacy Officer at privacy@alteryx.com. Written communication may also be sent
to Alteryx, Inc., Attn: General Counsel, 17200 Laguna Canyon Road
Irvine, CA 92618 USA.

To exercise your data access rights under applicable law, you may submit an
Alteryx Data Access Request to our data privacy team. You may also open a
request using our automated response line:

Toll-Free Number: +1 888 914 9661 Pin: 407364
We will respond to all data access requests within the period of time set out by
the applicable regulation.

APPENDIX

CALIFORNIA RESIDENTS – CCPA

This section contains disclosures required by the California Consumer Privacy
Act (“CCPA”) and applies only to “personal information” of California residents
that is subject to the CCPA.

We collect, use, share and sell the categories of personal information about
California consumers as set out in the table below.

CCPA category reference Categories of Personal Information Collected in the last
12 months: Categories of sources from which information may be collected:
Business or commercial purposes for collection, use, and sharing: May be
disclosed for business purposes to the following categories of third parties:
May be sold to the following categories of third parties: A. Personal and online
identifiers (such as first and last name, email address, or unique online
identifiers) Yes From users direct, corporate customers and third party data
vendors Analytics and Platform and Website improvement, user authentication,
security, provision of Platform and Website services, marketing, delivery of
Syndicated Data Services Service providers and Alteryx customers Alteryx
customers as part of Syndicated Data Services SYNDICATED DATA SERVICES. B.
Categories of information described in Section 1798.80 of the California Civil
Code (such as name, signature, Social Security number, physical characteristics
or description, address, telephone number, passport number, driver’s license or
state identification card number, insurance policy number, education,
employment, employment history, bank account number, credit card number, debit
card number, or any other financial information, medical information, or health
insurance information. Some personal information included in this category may
overlap with other categories) No N/A N/A N/A N/A C. Protected classification
characteristics under California or federal law. Age (40 years or older), race,
color, ancestry, national origin, citizenship, religion or creed, marital
status, medical condition, physical or mental disability, sex (including gender,
gender identity, gender expression, pregnancy or childbirth and related medical
conditions), sexual orientation, veteran or military status, genetic information
(including familial genetic information). Yes Third party data vendors Used as
part of our Syndicated Data Services SYNDICATED DATA SERVICES Alteryx Customers
Sold to Alteryx customers as part of our Syndicated Data Services SYNDICATED
DATA SERVICES. D. Commercial information. Commercial or transactions information
(such as records of personal property or products or services purchased,
obtained or considered) Yes Directly from users and from Alteryx customers
Analytics and Platform and Website improvement, user authentication, security,
provision of Platform and Website services, marketing, delivery of SYNDICATED
DATA SERVICES All categories listed below. All categories listed below. E.
Biometric information. Genetic, physiological, behavioral, and biological
characteristics, or activity patterns used to extract a template or other
identifier or identifying information, such as, fingerprints, faceprints, and
voiceprints, iris or retina scans, keystroke, gait, or other physical patterns,
and sleep, health, or exercise data. No N/A N/A N/A N/A F. Internet or other
similar network activity. Browsing history, search history, information on a
consumer’s interaction with a website, application, or advertisement. Yes
Directly from users and from third party data vendors Analytics and Platform and
Website improvement, user authentication, security, provision of Platform and
Website services, marketing, delivery of Syndicated Data Services Service
providers and Alteryx customers Sold to Alteryx customers as part of our
Syndicated Data Services SYNDICATED DATA SERVICES G. Geolocation data. Physical
location or movements. Yes Directly from users and from third party data
vendors. Analytics and Platform and Website improvemen, user authentication,
security, provision of Platform and Website services, marketing, delivery of
Syndicated Data Services Service providers and Alteryx customers Sold to Alteryx
customers as part of our SYNDICATED DATA SERVICES H. Sensory data. Audio,
electronic, visual, thermal, olfactory, or similar information. No N/A N/A N/A
N/A I. Professional or employment-related information. Current or past job
history or performance evaluations. Yes Alteryx customers Analytics and Platform
and Website improvement, user authentication, security, provision of Platform
and Website services, marketing, delivery of Syndicated Data Services Alteryx
customers Sold to Alteryx customers as part of our Syndicated Data Services
SYNDICATED DATA SERVICES J. Non-public education information (per the Family
Educational Rights and Privacy Act (20 U.S.C. Section 1232g, 34 C.F.R. Part 99).
Education records directly related to a student maintained by an educational
institution or party acting on its behalf, such as grades, transcripts, class
lists, student schedules, student identification codes, student financial
information, or student disciplinary records. No N/A N/A N/A N/A K. Inferences
drawn from other personal information. Profile reflecting a person’s
preferences, characteristics, psychological trends, predispositions, behavior,
attitudes, intelligence, abilities, and aptitudes. Yes Directly from users, from
vendors of analytics services and from third party data vendors Analytics and
Platform and Website improvement, marketing and delivery of Syndicated Data
Services Service providers and Alteryx customers Sold to Alteryx customers as
part of our Syndicated Data Services SYNDICATED DATA SERVICES.

 

Business and commercial purposes

The business and commercial purposes set out above are described in more detail
in the section entitled “HOW WE USE YOUR PERSONAL INFORMATION”

Categories of Sources – Syndicated Data Services

In connection with our Syndicated Data Services we collect personal information
from third party data vendors, including Experian, Digital Globe (a division of
Maxar), US Census and Dun & Bradstreet, and we sell personal information (as
defined under CCPA) to Alteryx customers.

For more detail on our Syndicated Data Services, see here SYNDICATED DATA
SERVICES and for more information on how California residents exercise rights
they have under CCPA, including how to exercise the right to prevent further
sales of your personal information, see the following resources of our third
party vendors:

https://www.experian.com

https://www.dnb.com

https://www.census.gov

https://www.digitalglobe.com

Exercising your CCPA rights

Requests for Deletion, Right to Know, and Do Not Sell.Subject to certain
exceptions, California consumers have the right to make the following requests,
at no charge:

Deletion: the right to request deletion of the personal information that we have
collected about you, subject to certain exemptions (such as where the
information is used by us to detect security incidents, debugging or to comply
with a legal obligation).

Right to Know: the right to request (not more often than twice a year) that we
disclose certain information about how we have handled your personal information
in the prior 12 months, including the:

 * categories of personal information collected
 * specific pieces of personal information collected
 * categories of sources of personal information
 * the purposes for which we use the personal information
 * categories of third parties with whom we have shared your personal
   information
 * categories of personal information that we have disclosed or sold to a third
   party

Do Not Sell: the right to request, absent an exception, that we stop selling
your personal information (“opt-out”) except where you later provide
authorization for us to do so. We will wait at least 12 months before asking you
to opt back into the sale of your personal information.

Non-Discrimination. We will not discriminate against you for exercising any of
your CCPA rights. However, many features of our Site and Services will not
function without your personal information. Unless permitted by the CCPA, we
will not deny you products or services, charge you a different price, or provide
a different level or quality of products or services just because you exercised
your rights under the CCPA.

Submitting Requests. You can exercise your CCPA rights by submitting an Alteryx
Data Access Request to our data privacy team. You may also open a request using
our automated response line:

 * Toll-Free Number: +1 888 914 9661 Pin: 407364

We will respond to all CCPA requests within the period of time set out by the
regulation.

Verification. When you submit your request, we will take steps to verify your
identity. We will seek to match the information in your request to the personal
information we maintain about you. We will only complete your request where we
are satisfied that we have verified your identity to a reasonably degree of
certainty.

Authorized Agents. To the extent the CCPA allows California consumers to
designate an authorized agent to exercise their rights under the CCPA, you must
provide a signed authorization directing such agent to act on your behalf as
part of your access request.

Your California Privacy Rights under California’s Shine-the-Light Law

Under California’s “Shine the Light” law (Cal. Civ. Code § 1798.83), California
residents who provide us certain personal information are entitled to request
and obtain from us, free of charge, information about the personal information
(if any) we have shared with third parties for their own direct marketing use.
Such requests may be made once per calendar year pertaining to any relevant
third-party sharing in the prior calendar year. If you are a current California
resident, you may make an Alteryx Data Access Request by attesting to the fact
that you are a California resident and providing a current California address in
the Request Details section of the form.


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