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 1. Support
 2. Service Status Center


SERVICE STATUS CENTER


HAVING CONNECTION ISSUES?

Sign in to view your Comcast Business Internet, TV, or Phone connection status,
troubleshoot, and access tips to help keep your business connected in the event
of an outage.

Check Your Service Status


PREPARE YOUR BUSINESS FOR POSSIBLE INTERRUPTIONS

 * Voice customers can avoid missed calls during an outage by remotely
   configuring Call Forwarding through My Account or the Comcast Business App.
 * Answer a series of questions through the Internet Support Tool in My Account
   to help diagnose and resolve internet issues right from your desktop or
   mobile device.

Get more connection resources


TOOLS TO KEEP CURRENT


DOWNLOAD THE COMCAST BUSINESS APP

Get real-time service updates, restart your modem, make payments, and more--from
anywhere.




SIGN UP FOR TEXT ALERTS

If you are experiencing an outage, visit My account and sign up to receive a
text alert when your service is restored.

Sign up for text alerts


STAY ON TOP OF SERVICE INTERRUPTIONS

If you’ve been notified of upcoming fiber work in your area that will have an
impact on your services, we can help you prepare.

Learn More
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