www.dhl.com Open in urlscan Pro
23.205.247.35  Public Scan

Submitted URL: https://click.csi.dhl.com/?qs=6b0905916c41a867b13d3371547b0869521f4640af5540ddcd1b2845a466764477b5b4572164c181684510a3e9c7...
Effective URL: https://www.dhl.com/global-en/home/insights-and-innovation/insights/logistics-trend-radar.html?cid=organic-email_Kut...
Submission: On October 25 via api from US — Scanned from DE

Form analysis 3 forms found in the DOM

GET /global-en/home/search.html

<form action="/global-en/home/search.html" method="GET" class="c-nav-primary--searchform js--nav-primary--searchform">
  <input class="c-nav-primary--searchbar js--nav-primary--searchbar" id="searchbar" autocomplete="off" max-num-list="5" type="text" placeholder="Search dhl.com" name="q">
  <label for="searchbar" class="c-nav-primary--searchbar-label has-icon icon-search">Search</label>
  <div class="c-nav-primary--searchbar-quicklinks js--nav-primary--searchbar-quicklinks">
    <ul class="shadow-small">
    </ul>
  </div>
</form>

GET /global-en/home/tracking.html

<form class="c-voc-tracking-bar--form js--tracking-bar--form" action="/global-en/home/tracking.html" method="GET" autosubmit="true" novalidate="">
  <div class="c-voc-tracking-bar--input-outer-group">
    <div class="c-voc-tracking-bar--input-inner-group" data-form-value-state="unset">
      <!-- client-side validation of .c-voc-tracking-bar--input is handled through HTML5 attributes (like [required]) -->
      <input class="c-voc-tracking-bar--input js--tracking-bar--input" id="c-voc-flyout-tracking--input" name="tracking-id" type="text" data-error-message="Please enter your tracking number(s)" required="">
      <label class="c-voc-tracking-bar--element-label" for="c-voc-flyout-tracking--input">Enter your tracking number(s)</label>
      <button class="c-voc-tracking-bar--button js--tracking-bar--button base-button " type="submit"
        data-tracking="{&quot;component&quot;:&quot;dhl/components/navigation/flyout-tracking-element&quot;,&quot;topic&quot;:&quot;Track Your Shipment&quot;}"> Track </button>
    </div>
  </div>
  <p tabindex="-1" class="c-form--element-base c-form-step--error-message js--tracking-invalid--focus">Enter your tracking number(s)</p>
</form>

GET /global-en/home/search.html

<form action="/global-en/home/search.html" method="GET" class="c-nav-primary--searchform js--nav-primary--searchform">
  <input class="c-nav-primary--searchbar js--nav-primary--searchbar js--nav-primary--searchbar-quick" id="fixedsearchbar" auto-complete="" max-num-list="5" type="text" placeholder="Search dhl.com" name="q">
  <label for="fixedsearchbar" class="c-nav-primary--searchbar-label has-icon icon-search">&nbsp;</label>
  <div class="c-nav-primary--searchbar-quicklinks js--nav-primary--searchbar-quicklinks">
    <ul class="shadow-small">
    </ul>
  </div>
</form>

Text Content

Navigation and Content
 * Skip to page navigation
 * Skip to main content
 * Skip to main footer



View Alerts that may impact DHL services View Alerts that may impact DHL
services (1) Close
18.05.2022 Ukraine Situation Update
Primary Navigation
 * Global
 * EN
   
 * Search
   
   

 * Alerts Alerts (1)

 * Select Location
    * Global Select Location
    * EN

 * Search
 * 
   Menu
    * DHL Global
    * Track
    * Ship
      * Back
      * Ship
      * Document & Parcel Shipping
      * Freight Shipping
      * International Mail
    * Logistics Solutions
    * Customer Service
    * Our Divisions
      * Back
      * Our Divisions
      * DHL Express
      * DHL eCommerce
      * DHL eCommerce Solutions
        * Back
        * DHL eCommerce Solutions
        * Asia Pacific
        * Europe
          * Back
          * Europe
          * DHL Finder
        * North America
        * Tracking
        * Customer Service
      * DHL Parcel
        * Back
        * DHL Parcel
        * FAQs
        * Customer Service
      * DHL Global Forwarding
        * Back
        * DHL Global Forwarding
        * Air Freight
        * Ocean Freight
          * Back
          * Ocean Freight
          * Full-Container-Load (FCL)
          * Less-than-Container-Load (LCL)
          * Buyers Consolidation & Purchase Order (PO) Management
          * Temperature-Controlled Loads
          * DHL Ocean Bulk
          * DHL Ocean Non-Containerized Load
        * Road Freight
        * Rail Freight
        * Domestic Freight Shipping
        * Customs
        * Same Day
        * Solutions
          * Back
          * Solutions
          * Transport Solutions
          * Warehousing Solutions
          * Management Services
          * Integrated Solutions
        * Additional Services
        * Sectors
          * Back
          * Sectors
          * Auto-Mobility
          * Chemicals
          * Consumer
          * Energy
          * Engineering & Manufacturing
          * Life Sciences & Healthcare
          * Public Sector
          * Retail
          * Technology
        * Special Expertise
          * Back
          * Special Expertise
          * DHL GoGreen Solutions
          * DHL Wine & Spirits Logistics
          * DHL Perishable Logistics
          * DHL Marine Logistics
        * Customer Service
          * Back
          * Customer Service
          * DHL Interactive
          * Incoterms 2010
          * Incoterms 2020
          * Safety of Life at Seas
          * LifeTrack
          * Important Information
          * Compliance
          * Frequently Asked Questions
      * DHL Supply Chain
        * Back
        * DHL Supply Chain
        * Why Us
        * Sectors
          * Back
          * Sectors
          * Auto-Mobility
          * Consumer
          * Energy & Chemicals
          * Engineering & Manufacturing
          * Life Sciences & Healthcare
          * Retail
          * Technology
        * Solutions
          * Back
          * Solutions
          * Warehousing Solutions
          * Transport Solutions
          * Management Services
          * Integrated Solutions
          * Additional Services
          * Service Logistics
          * DHL European Fulfillment Network
        * Thought Leadership
        * About DHL Supply Chain
          * Back
          * About DHL Supply Chain
          * Annual Reports
          * Our Global Capability
          * Our Leadership Team
        * Join Our Team
        * Contact Our Experts
      * DHL Freight
        * Back
        * DHL Freight
        * Road Freight
          * Back
          * Road Freight
          * Pallets, LTL & Groupage
          * Direct, Part & Full Truck Loads
          * Temperature Controlled
          * Secure, High Value Goods
        * Rail Freight
        * Additional Services
        * Customs
        * Solutions
          * Back
          * Solutions
          * Transport Solutions
          * Warehousing Solutions
          * Management Services
          * Integrated Solutions
        * Sectors
          * Back
          * Sectors
          * Auto-Mobility
          * Chemicals
          * Consumer
          * Energy
          * Engineering & Manufacturing
          * Life Sciences & Healthcare
          * Retail
          * Technology
        * Customer Service
          * Back
          * Customer Service
          * Frequently Asked Questions
          * Online Shipping Tools
          * Freight Terminals & Locations
    * Industry Sectors
      * Back
      * Industry Sectors
      * Auto-Mobility
        * Back
        * Auto-Mobility
        * DHL EV TV Series
          * Back
          * DHL EV TV Series
          * Episode 1 - Our Environment
          * Episode 2 - EV Battery Life Span and Lifecycles
          * Episode 3 EV Battery Technology
          * Episode 4 The EV Value Chain
          * Episode 5 The EV Value Chain
          * Episode 6 New Era Of EV Logistics
      * Chemicals
      * Consumer
      * Energy
      * Engineering & Manufacturing
      * Life Sciences & Healthcare
        * Back
        * Life Sciences & Healthcare
        * Global Network
        * Solutions
          * Back
          * Solutions
          * Medical Devices
          * Clinical Trials
          * Pharma
        * Insights and Innovation
          * Back
          * Insights and Innovation
          * Decentralized Trials
          * Sustainability
          * Below Zero Tolerance
          * Medical Devices Panel Discussion
        * Events and Webinars
      * Public Sector
      * Technology
      * eRetail & Fashion
    * Insights & Innovation
      * Back
      * Insights & Innovation
      * Insights
        * Back
        * Insights
        * Logistics Trend Radar
          * Back
          * Logistics Trend Radar
          * The Experts
          * 10 Year Anniversary of the Logistics Trend Radar Interview
          * Beyond Potential - Logistics Trend Radar
        * Global Trade Barometer
          * Back
          * Global Trade Barometer
          * Notification service
      * Innovation
        * Back
        * Innovation
        * Innovation Center
          * Back
          * Innovation Center
          * DHL Innovation Insights Video Newsletter
        * Innovation in Action
      * Events & Webinars
        * Back
        * Events & Webinars
        * Backstage Pass
          * Back
          * Backstage Pass
          * Machine Learning Can Help Build a World That Always Works
          * Uniting the Physical and Digital Worlds Through IoT
          * How to Navigate the Technology Maze in Logistics
          * Keeping Logsitics Ahead of the Curve
          * DHL Innovation Centers Bring People and Ideas Together
    * Careers
      * Back
      * Careers
      * Students & Graduates
        * Back
        * Students & Graduates
        * AIESEC Internship Program
        * Inside DHL
      * Experienced Hires
      * Working here
        * Back
        * Working here
        * Career Functions
      * Application & Support
    * Press
      * Back
      * Press
      * Press Contact
        * Back
        * Press Contact
        * Press Contact Innovation
        * Press Contact DHL Global Forwarding / DHL Freight
    * About Us
      * Back
      * About Us
      * Global Network
      * Sustainability
      * DHL Vision
      * DHL People
        * Back
        * DHL People
        * First Choice
      * Partnerships
      * Delivered
        * Back
        * Delivered
        * Globalization
        * Digitalization
        * Sustainability
        * Ecommerce
      * Strategy 2025
      * Brexit
        * Back
        * Brexit
        * DHL Global Forwarding and Brexit
        * DHL Supply Chain and Brexit
    * Alerts Alerts (1)

 * Track
   
   TRACK YOUR SHIPMENT
   
   Enter your tracking number(s) Track
   
   Enter your tracking number(s)
   
   Track by DHL Express Reference View all Tracking FAQ's
 * Ship
   
   Get Started
   
    * Ship Now
    * Get a Quote
    * Become a Frequent Shipper
   
   Learn more about...
   
    * Documents and Parcels
    * Pallets, Containers and Other Cargo
   
   
 * Logistics Solutions
 * Customer Service
 * ...Less

 * ...More
 *  
   
 * Customer Portal Logins
   
   ALL PORTALS
   
    * MyDHL+
    * My DHL eCommerce Asia Pacific
    * My DHL eCommerce Americas
    * myDHLi
    * DHL Active Tracing
    * DHL Multishipping
    * Road Freight Online Booking
    * DHL Same Day
    * MySupplyChain
    * DHL Trade Automation Services
    * Supply Chain Agile
    * Learn about Portals
   
   
   

Secondary Navigation
Insights & Innovation
 * Insights
   * Overview
   * Logistics Trend Radar
   * Global Trade Barometer
 * Innovation
   * Overview
   * Innovation Center
   * Innovation in Action
 * Events & Webinars
   * Overview
   * Backstage Pass
 * ...Less

...More

You are here
Trend Radar Menu Trend Radar
Full Screen
Exit Full Screen
Close
 * Overview
     
     
   * What’s New?
   * Developing the Radar
   * Innovation Philosophy
   * The Team
   * The DHL Innovation Center Network
 * Beyond Potential
 * 10 Year Anniversary of the Trend Radar

The Logistics Trend Radar 6.0 - Delivering insight today, creating value
tomorrow

TRENDS FILTER

Use the toggles below to filter visible trends.

FOCUS AREAS

Automation & Efficiency Customer Experience Environmental Sustainability Health,
Safety & Future of Work Physical & Digital Security Visibility & Resilience

TREND CLUSTERS

Artificial Intelligence Bionic Enhancements Digital Backbone Internet of Things
Packaging & Containers Robotics

SECTORS

Auto-Mobility Energy Engineering & Manufacturing Life Sciences & Healthcare
E-Retail & Fashion Technology
Reset Filters Apply & Close Filters
Sort:
 * Alphabetically
   
 * Highest Impact First
 * Lowest Impact First
 * Nearest Realization First
 * Farthest Realization First

Label Alphabetically

Guided Tour
Radar View Grid View
Filters Reset View Zoom Out Zoom In
Reset View Zoom Out Zoom In
3D Printing3D Printing
Alternative Energy SolutionsAlternative Energy Solutions
Big Data AnalyticsBig Data Analytics
Bio-Based MaterialsBio-Based Materials
BlockchainsBlockchains
CircularityCircularity
Cloud & APIsCloud & APIs
Computer VisionComputer Vision
Cybersecurity 2.0Cybersecurity 2.0
DecarbonizationDecarbonization
Digital MarketplacesDigital Marketplaces
Digital TwinsDigital Twins
Diversity, Equity, Inclusion, BelongingDiversity, Equity, Inclusion, Belonging
DronesDrones
Edge ComputingEdge Computing
Environmental StewardshipEnvironmental Stewardship
Everything As A ServiceEverything As A Service
ExoskeletonsExoskeletons
Extended RealityExtended Reality
Indoor Mobile RobotsIndoor Mobile Robots
Interactive AIInteractive AI
Mass PersonalizationMass Personalization
MetaversesMetaverses
Next-Generation PackagingNext-Generation Packaging
Next Generation WirelessNext Generation Wireless
OmnichannelOmnichannel
Outdoor Autonomous VehiclesOutdoor Autonomous Vehicles
Physical InternetPhysical Internet
Quantum ComputingQuantum Computing
Quick CommerceQuick Commerce
Remote Work & TeleoperationRemote Work & Teleoperation
Sharing EconomySharing Economy
Silver EconomySilver Economy
Smart LabelsSmart Labels
SmartificationSmartification
Space EconomySpace Economy
Stationary RoboticsStationary Robotics
Supply Chain DiversificationSupply Chain Diversification
Tube SystemsTube Systems
Wearable SensorsWearable Sensors
Hold Shift & Scroll to Zoom

3D PRINTING

ALTERNATIVE ENERGY SOLUTIONS

BIG DATA ANALYTICS

BIO-BASED MATERIALS

BLOCKCHAINS

CIRCULARITY

CLOUD & APIS

COMPUTER VISION

CYBERSECURITY 2.0

DECARBONIZATION

DIGITAL MARKETPLACES

DIGITAL TWINS

DIVERSITY, EQUITY, INCLUSION, BELONGING

DRONES

EDGE COMPUTING

ENVIRONMENTAL STEWARDSHIP

EVERYTHING AS A SERVICE

EXOSKELETONS

EXTENDED REALITY

INDOOR MOBILE ROBOTS

INTERACTIVE AI

MASS PERSONALIZATION

METAVERSES

NEXT-GENERATION PACKAGING

NEXT GENERATION WIRELESS

OMNICHANNEL

OUTDOOR AUTONOMOUS VEHICLES

PHYSICAL INTERNET

QUANTUM COMPUTING

QUICK COMMERCE

REMOTE WORK & TELEOPERATION

SHARING ECONOMY

SILVER ECONOMY

SMART LABELS

SMARTIFICATION

SPACE ECONOMY

STATIONARY ROBOTICS

SUPPLY CHAIN DIVERSIFICATION

TUBE SYSTEMS

WEARABLE SENSORS

 * 
 * 1
 * 2
 * 3
 * 4
 * 



TREND NAME

Technology Trend
Impact:
Realization:

--------------------------------------------------------------------------------


Read Full Article




THE LOGISTICS TREND RADAR 6.0 - DELIVERING INSIGHT TODAY, CREATING VALUE
TOMORROW


DELIVERING INSIGHT TODAY, CREATING VALUE TOMORROW


THE LOGISTICS TREND RADAR 6.0 - DELIVERING INSIGHT TODAY, CREATING VALUE
TOMORROW

TRENDS FILTER

Use the toggles below to filter visible trends.

FOCUS AREAS

Automation & Efficiency Customer Experience Environmental Sustainability Health,
Safety & Future of Work Physical & Digital Security Visibility & Resilience

TREND CLUSTERS

Artificial Intelligence Bionic Enhancements Digital Backbone Internet of Things
Packaging & Containers Robotics

SECTORS

Auto-Mobility Energy Engineering & Manufacturing Life Sciences & Healthcare
E-Retail & Fashion Technology
Reset Filters Apply & Close Filters
Sort:
 * Alphabetically
   
 * Highest Impact First
 * Lowest Impact First
 * Nearest Realization First
 * Farthest Realization First

Label Alphabetically

Guided Tour
Radar View Grid View
Filters Reset View Zoom Out Zoom In
Reset View Zoom Out Zoom In
3D Printing3D Printing
Alternative Energy SolutionsAlternative Energy Solutions
Big Data AnalyticsBig Data Analytics
Bio-Based MaterialsBio-Based Materials
BlockchainsBlockchains
CircularityCircularity
Cloud & APIsCloud & APIs
Computer VisionComputer Vision
Cybersecurity 2.0Cybersecurity 2.0
DecarbonizationDecarbonization
Digital MarketplacesDigital Marketplaces
Digital TwinsDigital Twins
Diversity, Equity, Inclusion, BelongingDiversity, Equity, Inclusion, Belonging
DronesDrones
Edge ComputingEdge Computing
Environmental StewardshipEnvironmental Stewardship
Everything As A ServiceEverything As A Service
ExoskeletonsExoskeletons
Extended RealityExtended Reality
Indoor Mobile RobotsIndoor Mobile Robots
Interactive AIInteractive AI
Mass PersonalizationMass Personalization
MetaversesMetaverses
Next-Generation PackagingNext-Generation Packaging
Next Generation WirelessNext Generation Wireless
OmnichannelOmnichannel
Outdoor Autonomous VehiclesOutdoor Autonomous Vehicles
Physical InternetPhysical Internet
Quantum ComputingQuantum Computing
Quick CommerceQuick Commerce
Remote Work & TeleoperationRemote Work & Teleoperation
Sharing EconomySharing Economy
Silver EconomySilver Economy
Smart LabelsSmart Labels
SmartificationSmartification
Space EconomySpace Economy
Stationary RoboticsStationary Robotics
Supply Chain DiversificationSupply Chain Diversification
Tube SystemsTube Systems
Wearable SensorsWearable Sensors
Hold Shift & Scroll to Zoom

3D PRINTING

ALTERNATIVE ENERGY SOLUTIONS

BIG DATA ANALYTICS

BIO-BASED MATERIALS

BLOCKCHAINS

CIRCULARITY

CLOUD & APIS

COMPUTER VISION

CYBERSECURITY 2.0

DECARBONIZATION

DIGITAL MARKETPLACES

DIGITAL TWINS

DIVERSITY, EQUITY, INCLUSION, BELONGING

DRONES

EDGE COMPUTING

ENVIRONMENTAL STEWARDSHIP

EVERYTHING AS A SERVICE

EXOSKELETONS

EXTENDED REALITY

INDOOR MOBILE ROBOTS

INTERACTIVE AI

MASS PERSONALIZATION

METAVERSES

NEXT-GENERATION PACKAGING

NEXT GENERATION WIRELESS

OMNICHANNEL

OUTDOOR AUTONOMOUS VEHICLES

PHYSICAL INTERNET

QUANTUM COMPUTING

QUICK COMMERCE

REMOTE WORK & TELEOPERATION

SHARING ECONOMY

SILVER ECONOMY

SMART LABELS

SMARTIFICATION

SPACE ECONOMY

STATIONARY ROBOTICS

SUPPLY CHAIN DIVERSIFICATION

TUBE SYSTEMS

WEARABLE SENSORS

 * 
 * 1
 * 2
 * 3
 * 4
 * 



TREND NAME

Technology Trend
Impact:
Realization:

--------------------------------------------------------------------------------


Read Full Article


THE ERA OF LOGISTICS IS HERE.

Never has the importance of supply chains been more widely acknowledged by
societies in connecting people and improving lives. On an unprecedented level,
we are seeing businesses transform logistics from a quiet, back-end operation
into a strategic asset and value driver. At the same time, more technology
visionaries than ever before are beginning to understand the vast, ripening
opportunities in the logistics industry to develop and apply their innovative
solutions around the world.

At DHL, we believe that success in this new era requires innovation:
inspiration, open exchange, and deep collaboration. By sharing The Logistics
Trend Radar 6.0, we invite you – our customers, colleagues, and partners – to
connect with us and jointly shape the Era of Logistics.

Katja Busch
CHIEF COMMERCIAL OFFICER DHL & HEAD OF DHL CUSTOMER SOLUTIONS & INNOVATION



WHAT'S NEW

The DHL Trend Research team has been closely monitoring the various social,
business, and technology trends over the past two years.

Since the launch of the previous edition of The Logistics Trend Radar, we have
witnessed several interesting developments that have influenced trends’
realization and impact on the logistics industry. Additionally, through
conversations with customers, colleagues, and partners, we have identified ways
to improve the user experience of the Trend Radar to drive deeper discussions
and more innovation collaboration. Overall, this has led to several changes in
the design, approach, and composition of Trend Radar 6.0, of which the most
noteworthy are categorized here.

 * New & Returning Trends
 * Refocused Trends
 * Remodeled Trends
 * New Perspectives & Lenses

New & Returning Trends

NEW & RETURNING TRENDS

As technologies develop and community values change, new trends emerge and their
relevance begin to intersect with the logistics industry. Meanwhile, other
trends have appeared in past editions but have been removed as macro forces push
them outside of the Trend Radar’s 10-year realization scope. For Trend Radar
6.0, we welcome completely new trends, as well as reintroduce returning trends
from previous editions, as elements of these trends become relevant to supply
chains within the coming decade.

Previous Next
Refocused Trends

REFOCUSED TRENDS

Collecting feedback, we learned from users of the previous Trend Radar that the
trends sometimes seemed unbalanced – that some trends were too broad in scope,
while others were at an appropriate level to drive innovation-centered strategy
and conversations. To rectify this, we have refocused the broader developments,
retiring them and uplifting many of their components onto the trend level. In
doing so, users can now see these previously hidden topics showcased directly on
the Trend Radar.

Next
Remodeled Trends

REMODELED TRENDS

As part of the process, we re-evaluated all trends and their composition of
logistics-related concepts. For some, we have added new opportunities and use
cases that have recently developed, while for others, we have subtracted
components that have lost relevancy to supply chains. For these trends, we have
provided new names to better represent their recomposition. Simultaneously, some
trends, while remaining consistent in their relevance and content, have been
renamed to reflect more commonly-used terminology.

Previous Next
New Perspectives & Lenses

NEW PERSPECTIVES & LENSES

We believe that innovation discussions regarding the 40 trends on the Trend
Radar should be framed in more ways than just by industry sector. Therefore, we
have introduced two new perspectives (Focus Areas and Trend Clusters) to
accompany Sectors for users to approach and engage with the Trend Radar. Each of
these perspectives has six lenses that group trends according to their
respective themes.

Previous


DEVELOPING THE RADAR

We update the Logistics Trend Radar every two years to reflect how we at DHL
view the key social, business, and technology trends within the logistics
industry.

Our unique and integrated customer-centric innovation approach empowers us to
harness the most relevant perspectives for logistics transformation directly
from our valued customers and colleagues engaged in daily operations. We
complement these insights using classic research methodologies, and incorporate
the work of multiple experts, including key opinion leaders from influential
think tanks, renowned consultancy firms, and top-tier academia from around the
world.

 * Megatrends
 * Macro Forces
 * Innovators

Megatrends

Major movements and patterns – namely globalization, e-commerce, digitalization,
and sustainability – have gradually transformed the logistics industry over the
past decades and will continue to do so in the future. We inspect how these
megatrends further shape the needs of societies and industries and the supply
chains that serve them.

Macroforces

As drivers of change extending beyond whole industries, macro forces influence
the acceleration and importance of trends and their placement on our Trend
Radar. We evaluate the growth and decline of macro forces over the last two
years, as well as how they compound or conflict with one another. They are
numerous, but some examples are societal values, demographics, climate change,
the Covid-19 pandemic, urbanization, consumer behavior, geopolitical events, and
labor shortages, among many others.

Innovators

Researchers, inventors, developers, visionaries, and providers of technologies
play a crucial role in the advancements that revolutionize the logistics
industry. By collaborating with such innovators early on, we here at DHL derive
invaluable insights into sophisticated technological breakthroughs and new
possibilities on the horizon.


INNOVATION PHILOSOPHY

It is our core belief that delivering meaningful innovation can only be achieved
by staying close to customers, close to technology, and close to operations:

CLOSE TO CUSTOMERS



We cultivate honest conversations and engagement with our customers about
business strategies, future needs, and pain points in order to validate ideas,
develop use cases, and leverage technologies and expertise. We achieve success
through strong customer buy-in and close collaboration.



CLOSE TO TECHNOLOGY



We connect the logistics and the digital worlds, tracking and engaging visionary
developers and providers of all kinds and staying at the forefront of emerging
technology and supply chain innovation. This enables us to identify and
co-create new solutions beneficial to our customers.



CLOSE TO OPERATIONS



We leverage our own global DHL logistics operations to improve logistics
efficiency, quality, and safety. The significant time we spend on site with
facility managers and workers to visualize and implement solutions benefits both
our customer and colleagues.




DRIVING INNOVATION

Our end-to-end innovation project approach starts with customer engagements,
technology scouting, and research, which helps us understand social and business
trends, as well as technological breakthroughs.

This forms the basis of our Logistics Trends Radar and additional thought
leadership trend reports. With a finger on the pulse of the relevant trends, we
run proof of concept projects in real-world supply chain settings with our
customers and within the DHL network of operations to fully understand the
benefits and challenges of applications. Successful projects open up
opportunities for productization and scaling, so that these solutions are
available internally across DHL operations and commercially to customers.


THE TEAM

Klaus Dohrmann
Vice President, Head of Innovation
Europe & Trend Research
Project Director & Co-Author
Jordan Toy
Innovation Manager
Editor-in-Chief & Co-Author
Emily Pitcher
Innovation Manager
Co-Author
Julian Selders
Senior Innovation Specialist
Co-Author
Tanja Grauf
Innovation Manager
Co-Author
Susanne Lauer
Marketing Director
Innovation & Content
Marketing Lead
Olande Stols
Vice President Marketing
Marketing Advisor
Tian Chen Lau
Vice President, Head of Innovation
Asia Pacific
Regional Advisor
Irina Albanese
Senior Director Innovation
Middle East & Africa
Regional Advisor


THE DHL INNOVATION CENTER NETWORK

With our four DHL Innovation Centers located in Germany, Singapore, the US, and
the UAE, we spearhead the future of logistics and drive customer-centric
innovation around the world. This global network enables us to consider regional
socio-economic differences and actively participate in local innovation
ecosystems.

Every year, we welcome tens of thousands of customers, partners, and other
innovative thinkers and visionaries to engage with DHL experts and each other.
Through these creative hubs, we facilitate and lead workshops, innovation center
tours, events, and joint innovation projects to better understand customer needs
and identify actions to solve key supply chain challenges. We also take a
focused, user-centric, and systematic thought leadership approach to discovering
impending developments, emerging best practices, potential industry
applications, and the implications of these trends on logistics. Leveraging
customer insights and research findings, we test, create, customize,
commercialize, and scale innovative solutions for the benefit of our customers
and our colleagues.

EUROPE

COLOGNE, GERMANY



MIDDLE EAST & AFRICA

DUBAI, UAE



AMERICAS

CHICAGO, USA



ASIA PACIFIC

SINGAPORE



STAY CONNECTED

Sign up for the DHL Innovation Insights newsletter for more trends direct to
your inbox.

Yes, sign me up!

TELL US WHAT YOU THINK!

Rate the report and tell
us what else you want to know.

Provide feedback here!

NEED SUPPORT PRIORITIZING HIGH IMPACT TRENDS FOR YOUR BUSINESS?

Request a complimentary Trend Radar Mapping session at your regional DHL
Innovation Center and prepare for the future today.

Request a Session

Other Contributors
Amy Henshall
Angela Hills
Barbara Gunter
Benjamin Perlson
Dina Falk
Graham Avery
John Pilkington
Lyndon Muyot
Maulik Kamdar
Paola Campo
Philip Jensen
Santiago Romero
Stefan Fuehner
Ying Chuan Huang
Zineb Darkouch

Special Thanks
Special thanks go to all our colleagues from the various DHL teams and divisions
– Supply Chain, Express, Global Forwarding, Freight, eCommerce Solutions, and
Post & Parcel Germany – who supported us with invaluable input and expertise.
Furthermore, we would like to express our sincere thanks to all our customers,
partners, and colleagues who visit our DHL Innovation Centers every year and
support us with their in-depth feedback in the development of our Logistics
Trend Radar.

Marketing & Design Agency
SURE! Creative Ltd

Editorial support
Words Europe

 * Help Center
 * Customer Service
 * Customer Portal Logins
 * Digital Partners and Integrations
 * Developer Portal

 * Our Divisions
 * Post and Paket Deutschland
 * DHL Express
 * DHL Global Forwarding
 * DHL Freight
 * DHL Supply Chain
 * DHL eCommerce Solutions

 * Industry Sectors
 * Auto-Mobility
 * Chemicals
 * Consumer
 * Energy
 * Engineering and Manufacturing
 * Life Sciences and Healthcare
 * Public Sector
 * Retail
 * Technology

 * Company Information
 * About DHL
 * Delivered
 * Careers
 * Press Center
 * Sustainability
 * Insights and Innovation
 * Official Logistics Partners

 * Read more about Fraud Awareness
 * Read more about Legal Notice
 * Read more about Terms of Use
 * Read more about Privacy Notice
 * Read more about Dispute Resolution
 * Read more about Accessibility
 * Read more about Additional Information
 * Cookies Settings

Follow Us
 * Visit us on
 * Visit us on
 * Visit us on
 * Visit us on

2022 © - all rights reserved


End TourPrevNext


PRIVACY PREFERENCE CENTER.

This website uses cookies and similar technologies, (hereafter “technologies”),
which enable us, for example, to determine how frequently our internet pages are
visited, the number of visitors, to configure our offers for maximum convenience
and efficiency and to support our marketing efforts. These technologies
incorporate data transfers to third-party providers based in countries without
an adequate level of data protection (e. g. United States). For further
information, including the processing of data by third-party providers and the
possibility of revoking your consent at any time, please see your settings under
“Consent Preferences” and our
Privacy Notice
Accept All


MANAGE CONSENT PREFERENCES

STRICTLY NECESSARY TECHNOLOGIES

Always Active

These technologies are used to ensure that our website operates correctly and
they cannot be deactivated.

Details‎

PERFORMANCE TECHNOLOGIES

Performance Technologies

These technologies collect information about the way our website is used, such
as the Internet browser and operating system used, domain name of the website
from which you accessed our site, number of visits, average time spent on the
site and pages viewed.

Details‎

FUNCTIONAL TECHNOLOGIES

Functional Technologies

These technologies allow the website to remember choices you make and provide
enhanced, more personal features. For example, these technologies can be used to
remember and store the last tracking number that you entered when using a
tracking application. Information these technologies collect may be anonymized
and they cannot track your browsing activity on other websites.

Details‎

ANALYTICS TECHNOLOGIES

Analytics Technologies

We use analytics technologies to improve the quality of our website and its
content, and to ensure that our partners’ embedded services work properly.

Details‎
Back Button


BACK



Search Icon
Filter Icon

Clear
checkbox label label
Apply Cancel
Consent Leg.Interest
checkbox label label
checkbox label label
checkbox label label

 * 
   
   View Cookies
   
    * Name
      cookie name

Confirm Selection