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 * Product►
   * In-App Help
   * Web Help
   * Self-Service Experience
   * Chat & Conversational Help
   * Help Bot Automation Software
   * Agent Desktop
   * Compare Helpshift
 * Customers►
   * Meet our Customers
   * Why They Choose Us
 * Pricing►
   * Learn about our Pricing
 * Company►
   * About us
   * Partners & Integrations
   * Careers
   * Leadership
 * Resources►
   * Content Library
   * Blog
   * Partners & Integrations
   * Glossary
   * Press
 * Free Trial

 * Product
   * In-App Help
   * Web Help
   * Self-Service Experience
   * Chat & Conversational Help
   * Help Bot Automation Software
   * Agent Desktop
   * Compare Helpshift
 * Customers
   * Meet our Customers
   * Why They Choose Us
 * Pricing
   * Learn about our Pricing
 * Company
   * About us
   * Partners & Integrations
   * Careers
   * Leadership
 * Resources
   * Content Library
   * Blog
   * Partners & Integrations
   * Glossary
   * Press
 * Free Trial


APP USERS DESERVE BETTER.


THAT’S WHY WE BUILT THE ONLY IN-APP, MOBILE-FIRST CUSTOMER SERVICE PLATFORM.
JOIN US IN RIDDING THE WORLD OF BAD CUSTOMER SERVICE.

Request a demo





[WEBINAR] LAUNCH ANNOUNCEMENT

Today’s consumers aren’t just mobile, they’re in-app. So when app users need
help, they rightfully expect it to be in-app too.

Learn how four key Helpshift features (SDK X, Help Center 2.0, Smart Intents,
and Feedback Bots) work together to create the Modern In-App Support Journey.

Watch Now




THINK INSIDE THE APP.

When mobile users need help, the last thing they want to do is leave your app.
That’s why we give them quick and easy in-app help that’s purpose-built for
mobile apps and always on.

Learn about Helpshift In-App Help

Watch Product Overview Demo



LET USERS CHAT ON THEIR TERMS.

Modern app users prefer messaging over antiquated email and phone support. So,
we designed an in-app chat experience that’s easy to use and ready when they
are.

Learn about Helpshift Chat and Conversational Help




AUTOMATE SATISFACTION.

Our bots automatically resolve common user issues and capture support details
for agents so users never have to repeat themselves.

Learn about Helpshift Automation



TRUSTED BY LEADING MOBILE APPS

 * 
 * 
 * 
 * 

"We saw a real opportunity with Helpshift. First of all, it delivered a
fully-native experience with in-app messaging. Players don't want to leave the
app to send an email and calling into a call center would be unthinkable.
Helpshift delivered a fully integrated experience that delighted our players"

Nataly Kuzmina, Head of Support at Playrix

Read more >

“Helpshift has been transformative to our player support experience. Over the
course of just over a year, we improved our level of automation. Most
importantly, however, we have maintained CSAT throughout while achieving our
vision of scaling leaner.”

Ana Celeste Almeida Vieria, Player Support Manager at Nordeus

Read more >

"Our customers are getting quicker responses, our chatbot solves many issues
without an agent, and we’ve been able to focus our agents on more complex
problems.”

Bárbara Borba Moraes, Coordinator of Operations and CX at Guiabolso

Read more >

“From a player’s perspective, everything is all in one place. You can play your
game, read FAQs, or get help all from within the app. It’s a connected
experience right at your fingertips and allows us to be where our players are."

Faye Por, Director of Customer Service, Zynga

Read more >


LEARN MORE ABOUT HELPSHIFT

[NEW] 2021 Player Benchmark Report

Download Now

Five Reasons to Choose Helpshift

View Evaluation Guide Now

Ultimate Guide to Digital Customer Service

Download Guide


READY TO DO THIS?

Request a demo
Product In-App Help Web Help Self-Service Experience Chat & Conversational Help
Help Bot Automation Software Agent Desktop
Customers Meet our Customers
Pricing Details
Company About Us Careers Leadership Press Contact Us See our Partners Partner
Program
Resources Content Library Blog Glossary Knowledge Base Developer Guides
Engineering Blog Services + Support
 * Legal
 * Privacy
 * Support
 * Cookie Settings

© 2022 Helpshift. All Rights Reserved. Built by Upcraft.



Previous

[RESOURCE] Check out 5 reasons to choose Helpshift with this helpful evaluation
guide.

LEARN MORE

[WEBINAR] Learn how our Modern In-App Support Journey can be your roadmap for
app success.

REGISTER NOW

[BLOG] Optimizing User Experience With In-App Feedback Bots

READ NOW

[SUCCESS STORY] How Wildlife Studios Saved $2.5M with Automated Ticket Solutions

READ NOW

[SUCCESS STORY] How PagueVeloz Improved CSAT by 13% While Handling a 173%
Increase in Ticket Volume

READ NOW

[REPORT] The 2021 Helpshift Player Benchmark Report is here!

DOWNLOAD

[RESOURCE] Check out 5 reasons to choose Helpshift with this helpful evaluation
guide.

LEARN MORE

[WEBINAR] Learn how our Modern In-App Support Journey can be your roadmap for
app success.

REGISTER NOW

[BLOG] Optimizing User Experience With In-App Feedback Bots

READ NOW

[SUCCESS STORY] How Wildlife Studios Saved $2.5M with Automated Ticket Solutions

READ NOW

[SUCCESS STORY] How PagueVeloz Improved CSAT by 13% While Handling a 173%
Increase in Ticket Volume

READ NOW

[REPORT] The 2021 Helpshift Player Benchmark Report is here!

DOWNLOAD

[RESOURCE] Check out 5 reasons to choose Helpshift with this helpful evaluation
guide.

LEARN MORE
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