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Submitted URL: https://businesshelp.snapchat.com/
Effective URL: https://businesshelp.snapchat.com/s/?language=en_US
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COOKIES


COOKIES HELP US:

 * Power this website and monitor its performance.

 * Remember your preferences and improve your experience.

 * Understand how you use this website.

 * Deliver relevant ads and measure their effectiveness.

To continue, select one of the following options:

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Essential Only for the most basic experience.

Interested in the details? Read our Cookie Policy

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BUSINESS HELP CENTER


Expand Tree BranchGetting Started
Expand Tree BranchAccount Management
Expand Tree BranchAd Creation
Expand Tree BranchCampaign Setup
Expand Tree BranchCampaign Performance
Expand Tree BranchTroubleshooting
Expand Tree BranchPrivacy and Security

Contact Us


PAYMENT METHODS

Payment Options Available By Country
Learn which countries are eligible to establish a line of credit, pay with a
credit card, or pay with a Paypal account.
How to Switch Payment Methods
Learn how to manage and change your payment methods.
Declined Payments
If your ads are paused due to a failed charge, you can retry the payment method.


AD SPECIFICATIONS AND GUIDELINES

Single Image or Video Specifications
View the design recommendations and technical specifications for Single Image or
Video Ads.
Story Ad Specifications
View the design recommendations and technical specifications for Story Ads.


AD REVIEW

What is Ad Review?
When you submit ads on Snapchat they'll be subject to an ad review process.
Why Your Ad was Rejected
If your ad was not approved, you can review the rejection reason in Ads Manager.


PUBLIC PROFILES FOR BUSINESSES

What is a Public Profile for Business?
Learn about Public Profiles for Businesses.
How to Set up a Public Profile for Your Business
Learn how to set up a Public Profile for your Business.
How to Verify Your Public Profile
Learn how to verify a Public Profile.


TROUBLESHOOTING

Why Aren't My Ads Delivering?
Check the following list of common spend blockers to make sure your ads are
ready to serve.
Errors in Ads Manager
Resolve common issues that occur in various sections of Ads Manager by
referencing this error glossary.

Can’t find what you’re looking for?

Contact Us


COMPANY

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COMMUNITY

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ADVERTISING

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 * Advertising Policies
 * Political Ads Library
 * Brand Guidelines
 * Promotions Rules


LEGAL

 * Privacy Center
 * Cookie Policy
 * Report Infringement
 * Custom Creative Tools Terms
 * Community Geofilter Terms
 * Lens Studio Terms

Language

English (UK)


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