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Effective URL: https://www.concentrix.com/
Submission: On November 28 via manual from KR — Scanned from DE
Effective URL: https://www.concentrix.com/
Submission: On November 28 via manual from KR — Scanned from DE
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Text Content
Skip to content * What We Do * Services SERVICES At Concentrix, we help you look at your CX challenges differently, to create innovative solutions that deliver exceptional experiences and drive better performance. CX Strategy Customer Loyalty, CX Transformation, CX Model Design, Customer Research, Digital Selling, Voice of the Customer Experience Design Journey Design, Service Design, Touchpoint Design, Human-Centered Design, Product Realization Digital Engineering Omnichannel Engineering, Immersive Experience, API & Integration Services, Edge Computing, Custom Development Experience Platforms Strategy & Programs, Technology & Innovation, Project Services, Manage & Optimization Automation & Operations Intelligent Operations, Process Intelligence & Automation, Test Automation, Intelligent Automation, Cybersecurity, Experience Assurance Enterprise Modernization Generative AI, Cloud Engineering, Intelligent Automation, API Management & Security, Conversational AI, Contact Center as a Service Data & Analytics Intelligence Strategy, Data Engineering, Advanced Analytics, Business Insights, Marketing Analytics, Customer Analytics, Operational Analytics, Process Intelligence & Optimization, Compliance & Risk Analytics CX Management Marketing Solutions, Revenue Growth Services, Customer Care, Technical Support, Collections, Work at Home Content Trust & Safety Protected Experiences, Uncompromised Wellness, Globalized Operations, Focused Innovation Featured Webhelp Services Regulated, KYC & Payment Services Customized solutions for onboarding and order-to-cash Management Consulting Solving your most complex customer journey challenges Organizational Excellence Develop your people to define, deliver and sustain transformation Healthcare Specialized Services A range of solutions for healthcare customer engagement Polyglot AI-powered interactions in your customers’ native language The Nest A dedicated approach for start-ups and scale-ups * Industries YOUR INDUSTRY. OUR EXPERTISE. Startup or market leader. Tech titan or service superstar. Whatever your business, wherever you operate, the chances are Concentrix has been there and done that. If good enough is never good enough for you, Concentrix is the partner you need to reimagine your CX future. Automotive Banking, Financial Services & Insurance Consumer Electronics Energy & Public Sector Healthcare Services Media & Communications New Economy & Startups Retail & eCommerce Technology Travel, Transportation & Tourism * Insights INSIGHTS The more you know, the better your customer experience. So we gathered the most valuable ideas, materials, and tools to benefit your business, all in one place. Insights Blog Case Studies Videos Fact Sheets Thought Leadership Infographics Webinars FROM VISION TO INNOVATION: A GUIDE ON GENERATIVE AI FOR BUSINESS LEADERS * About Us ABOUT US We pledge to challenge conventions, create experiences beyond expectation, and deliver outcomes unimagined, for our clients, their customers and staff. Investors Partners Awards & Recognition 2023 Sustainability Report Locations News Events Corporate Fact Sheet Legal CONCENTRIX NAMED A LEADER IN CUSTOMER EXPERIENCE MANAGEMENT GLOBAL PEAK MATRIX® BY EVEREST GROUP * Contact * ··· Search Search Close this search box. Careers * What We Do * Services SERVICES At Concentrix, we help you look at your CX challenges differently, to create innovative solutions that deliver exceptional experiences and drive better performance. CX Strategy Customer Loyalty, CX Transformation, CX Model Design, Customer Research, Digital Selling, Voice of the Customer Experience Design Journey Design, Service Design, Touchpoint Design, Human-Centered Design, Product Realization Digital Engineering Omnichannel Engineering, Immersive Experience, API & Integration Services, Edge Computing, Custom Development Experience Platforms Strategy & Programs, Technology & Innovation, Project Services, Manage & Optimization Automation & Operations Intelligent Operations, Process Intelligence & Automation, Test Automation, Intelligent Automation, Cybersecurity, Experience Assurance Enterprise Modernization Generative AI, Cloud Engineering, Intelligent Automation, API Management & Security, Conversational AI, Contact Center as a Service Data & Analytics Intelligence Strategy, Data Engineering, Advanced Analytics, Business Insights, Marketing Analytics, Customer Analytics, Operational Analytics, Process Intelligence & Optimization, Compliance & Risk Analytics CX Management Marketing Solutions, Revenue Growth Services, Customer Care, Technical Support, Collections, Work at Home Content Trust & Safety Protected Experiences, Uncompromised Wellness, Globalized Operations, Focused Innovation Featured Webhelp Services Regulated, KYC & Payment Services Customized solutions for onboarding and order-to-cash Management Consulting Solving your most complex customer journey challenges Organizational Excellence Develop your people to define, deliver and sustain transformation Healthcare Specialized Services A range of solutions for healthcare customer engagement Polyglot AI-powered interactions in your customers’ native language The Nest A dedicated approach for start-ups and scale-ups * Industries YOUR INDUSTRY. OUR EXPERTISE. Startup or market leader. Tech titan or service superstar. Whatever your business, wherever you operate, the chances are Concentrix has been there and done that. If good enough is never good enough for you, Concentrix is the partner you need to reimagine your CX future. Automotive Banking, Financial Services & Insurance Consumer Electronics Energy & Public Sector Healthcare Services Media & Communications New Economy & Startups Retail & eCommerce Technology Travel, Transportation & Tourism * Insights INSIGHTS The more you know, the better your customer experience. So we gathered the most valuable ideas, materials, and tools to benefit your business, all in one place. Insights Blog Case Studies Videos Fact Sheets Thought Leadership Infographics Webinars FROM VISION TO INNOVATION: A GUIDE ON GENERATIVE AI FOR BUSINESS LEADERS * About Us ABOUT US We pledge to challenge conventions, create experiences beyond expectation, and deliver outcomes unimagined, for our clients, their customers and staff. Investors Partners Awards & Recognition 2023 Sustainability Report Locations News Events Corporate Fact Sheet Legal CONCENTRIX NAMED A LEADER IN CUSTOMER EXPERIENCE MANAGEMENT GLOBAL PEAK MATRIX® BY EVEREST GROUP * Contact * ··· Search Search Close this search box. Careers Search Search Close this search box. Search Search Close this search box. We Design, Build, and Run CX that builds Brand love BETTER TOGETHER We create game-changing customer journeys that help brands grow, across the world and into the future. Learn More Play Video WE DESIGN, BUILD, AND RUN GAME-CHANGING CUSTOMER JOURNEYS… We understand customers better than anyone else can. Within billions of data points, our engineers find and harness the insight to craft experiences that touch hearts and move markets. What We Do Trending Now THE FORRESTER WAVE, CUSTOMER FEEDBACK MANAGEMENT, Q1 2023 Item #1 Description CONCENTRIX TO COMBINE WITH WEB HELP Item #1 Description RETHINK YOUR CX ECOSYSTEM Item #1 Description THE FORRESTER WAVE, CUSTOMER FEEDBACK MANAGEMENT, Q1 2023 Item #1 Description CONCENTRIX TO COMBINE WITH WEB HELP Item #1 Description RETHINK YOUR CX ECOSYSTEM Item #1 Description THE FORRESTER WAVE, CUSTOMER FEEDBACK MANAGEMENT, Q1 2023 Item #1 Description CONCENTRIX TO COMBINE WITH WEB HELP Item #1 Description RETHINK YOUR CX ECOSYSTEM Item #1 Description THE FORRESTER WAVE, CUSTOMER FEEDBACK MANAGEMENT, Q1 2023 Item #1 Description CONCENTRIX TO COMBINE WITH WEB HELP Item #1 Description RETHINK YOUR CX ECOSYSTEM Item #1 Description THE FORRESTER WAVE, CUSTOMER FEEDBACK MANAGEMENT, Q1 2023 Item #1 Description CONCENTRIX TO COMBINE WITH WEB HELP Item #1 Description RETHINK YOUR CX ECOSYSTEM Item #1 Description THE FORRESTER WAVE, CUSTOMER FEEDBACK MANAGEMENT, Q1 2023 Item #1 Description CONCENTRIX TO COMBINE WITH WEB HELP Item #1 Description GENERATIVE AI SOLUTIONS We believe that harnessing the power of generative AI will empower brands to multiply CX outcomes and deliver exceptional care at every interaction. It’s a game-changer. See how we can help you navigate the AI revolution. Learn More GENERATIVE AI FOR BUSINESS LEADERS Leadership reinvigorated—start your generative AI journey with our essential whitepaper for executives. Download it now and realize the transformative benefits of AI across the enterprise. Download Now Trending Now View the Full Report Case Studies ANSWER THE CALL: PROVIDING FLEXIBILITY FOR A CRISIS HELPLINE See how a crisis helpline embraced the flexibility and reliability of AnyPaaS to transition to a more reliable cloud-based solution. Learn More GENERATIVE AI HEALTHCARE INNOVATION Dive into the future of healthcare and discover how we helped one client reimagine the patient experience with generative AI. Learn More BETTER ANSWERS FASTER WITH GENERATIVE AI Find out how one client saved time, cut costs, and improved the quality of responses with generative AI customer support. Learn More RIDING THE CRYPTO WAVE: A BRAND PARTNERSHIP STORY Explore how we supported one company to thrive in the crypto surge. Learn More SALES TRANSFORMATION MAGIC: TURNING CHALLENGES INTO TRIUMPHS Find out how we orchestrated a remarkable sales transformation, turning obstacles into opportunities and redefining success. Learn More Join Us What We Do * Design * Build * Run Services * CX Strategy * Experience Design * Digital Engineering * Experience Platforms * Automation & Operations * Enterprise Modernization * Data & Analytics * CX Management * Content Trust & Safety INDUSTRIES * Automotive * Banking & Financial Services * Consumer Electronics * Energy & Public Sector * Healthcare Services * Insurance * Media & Communications * New Economy & Startups * Retail & eCommerce * Technology * Travel, Transportation & Tourism INSIGHTS * Blog * Case Studies * Videos * Fact Sheets * Thought Leadership * Infographics ABOUT * Investors * Partners * Awards & Recognition * 2023 Sustainability Report * Locations * News * Contact Us * Legal INVESTORS * Overview * Financials * Events & Presentations * Financial News * Governance * Stock Information * Investor Resources CAREERS * Culture * Work at Home * Search & Apply FOLLOW US Facebook-f X (Twitter) Instagram Youtube Linkedin CONTACT US +1-800-747-0583 © 2023 Concentrix Corporation. 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